Customer Service Jobs in Blackburn

Customer Service
Lancashire > Blackburn

The following table provides summary statistics for permanent job vacancies advertised in Blackburn with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 9 7 14
Rank change year-on-year -2 +7 -10
Permanent jobs citing Customer Service 11 1 6
As % of all permanent jobs advertised in Blackburn 11.96% 3.70% 9.23%
As % of the Processes & Methodologies category 15.07% 4.55% 10.00%
Number of salaries quoted 11 1 6
10th Percentile - - £29,250
25th Percentile £22,489 £36,250 £31,000
Median annual salary (50th Percentile) £23,076 £37,500 £32,000
Median % change year-on-year -38.46% +17.19% +21.90%
75th Percentile £23,538 £38,750 £33,000
90th Percentile £25,500 - £38,375
Lancashire median annual salary £27,500 £29,936 £24,000
% change year-on-year -8.14% +24.73% -20.00%

All Process and Methodology Skills
Blackburn

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Blackburn with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 73 22 60
As % of all permanent jobs advertised in Blackburn 79.35% 81.48% 92.31%
Number of salaries quoted 61 16 30
10th Percentile £22,489 £39,375 £26,700
25th Percentile £24,500 £47,188 £31,000
Median annual salary (50th Percentile) £32,500 £50,000 £40,000
Median % change year-on-year -35.00% +25.00% +14.29%
75th Percentile £48,750 £58,438 £47,938
90th Percentile £65,000 £63,125 £52,525
Lancashire median annual salary £50,000 £47,500 £44,306
% change year-on-year +5.26% +7.21% +8.73%

Customer Service
Job Vacancy Trend in Blackburn

Job postings citing Customer Service as a proportion of all IT jobs advertised in Blackburn.

Job vacancy trend for Customer Service in Blackburn

Customer Service
Salary Trend in Blackburn

3-month moving average salary quoted in jobs citing Customer Service in Blackburn.

Salary trend for Customer Service in Blackburn

Customer Service
Co-occurring Skills and Capabilities in Blackburn by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 8 (72.73%) VoIP
General
1 10 (90.91%) Social Skills
2 8 (72.73%) Analytical Skills
2 8 (72.73%) Finance
2 8 (72.73%) Retail
3 2 (18.18%) Organisational Skills
Job Titles
1 9 (81.82%) Support Engineer
2 8 (72.73%) IT Engineer
2 8 (72.73%) IT Support
2 8 (72.73%) IT Support Engineer
3 5 (45.45%) 1st Line Engineer
3 5 (45.45%) 1st Line Support
3 5 (45.45%) 1st Line Support Engineer
4 4 (36.36%) 2nd Line Engineer
4 4 (36.36%) 2nd Line Support
4 4 (36.36%) 2nd Line Support Engineer
Miscellaneous
1 2 (18.18%) Driving Licence
1 2 (18.18%) Self-Motivation
Operating Systems
1 8 (72.73%) Windows
Processes & Methodologies
1 10 (90.91%) Problem-Solving
Qualifications
1 8 (72.73%) DBS Check
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 8 (72.73%) Active Directory