Customer Service Jobs in Blackburn

Customer Service
Lancashire > Blackburn

The following table provides summary statistics for permanent job vacancies advertised in Blackburn with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 24 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 May 2024
Same period 2023 Same period 2022
Rank 9 6 14
Rank change year-on-year -3 +8 -11
Permanent jobs citing Customer Service 12 2 7
As % of all permanent jobs advertised in Blackburn 12.12% 8.00% 10.77%
As % of the Processes & Methodologies category 15.38% 9.09% 11.86%
Number of salaries quoted 12 2 7
10th Percentile - £21,850 £25,125
25th Percentile £22,489 £24,250 £26,313
Median annual salary (50th Percentile) £23,076 £29,000 £32,000
Median % change year-on-year -20.43% -9.38% +21.90%
75th Percentile £24,029 £34,250 £33,000
90th Percentile £25,500 £36,950 £37,300
Lancashire median annual salary £27,500 £27,250 £24,000
% change year-on-year +0.92% +13.54% -20.00%

All Process and Methodology Skills
Blackburn

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Blackburn with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 78 22 59
As % of all permanent jobs advertised in Blackburn 78.79% 88.00% 90.77%
Number of salaries quoted 66 16 27
10th Percentile £22,245 £35,625 £25,125
25th Percentile £23,750 £46,250 £31,000
Median annual salary (50th Percentile) £32,500 £50,000 £40,000
Median % change year-on-year -35.00% +25.00% +14.29%
75th Percentile £48,750 £53,750 £45,750
90th Percentile £65,000 £63,125 £51,000
Lancashire median annual salary £50,000 £47,500 £44,000
% change year-on-year +5.26% +7.95% +10.00%

Customer Service
Job Vacancy Trend in Blackburn

Job postings citing Customer Service as a proportion of all IT jobs advertised in Blackburn.

Job vacancy trend for Customer Service in Blackburn

Customer Service
Salary Trend in Blackburn

3-month moving average salary quoted in jobs citing Customer Service in Blackburn.

Salary trend for Customer Service in Blackburn

Customer Service
Salary Histogram in Blackburn

Salary distribution for jobs citing Customer Service in Blackburn over the 6 months to 24 May 2024.

Salary histogram for Customer Service in Blackburn

Customer Service
Co-occurring Skills and Capabilities in Blackburn by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 8 (66.67%) VoIP
General
1 10 (83.33%) Social Skills
2 9 (75.00%) Retail
3 8 (66.67%) Analytical Skills
3 8 (66.67%) Finance
4 2 (16.67%) Organisational Skills
Job Titles
1 9 (75.00%) Support Engineer
2 8 (66.67%) IT Engineer
2 8 (66.67%) IT Support
2 8 (66.67%) IT Support Engineer
3 5 (41.67%) 1st Line Engineer
3 5 (41.67%) 1st Line Support
3 5 (41.67%) 1st Line Support Engineer
4 4 (33.33%) 2nd Line Engineer
4 4 (33.33%) 2nd Line Support
4 4 (33.33%) 2nd Line Support Engineer
5 1 (8.33%) Service Manager
5 1 (8.33%) Technical Manager
5 1 (8.33%) Technical Services Manager
Miscellaneous
1 2 (16.67%) Driving Licence
1 2 (16.67%) Self-Motivation
Operating Systems
1 8 (66.67%) Windows
Processes & Methodologies
1 10 (83.33%) Problem-Solving
2 1 (8.33%) People Management
2 1 (8.33%) Risk Assessment
2 1 (8.33%) Service Delivery
Qualifications
1 8 (66.67%) DBS Check
Quality Assurance & Compliance
1 1 (8.33%) SLA
System Software
1 8 (66.67%) Active Directory