The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Bolton region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
First Line Support
Rank 27 - 30
Rank change year-on-year
- 0
Permanent jobs requiring a 1st Line Support 1 0 2
As % of all permanent IT jobs located in Bolton 0.71% - 1.79%
As % of the Job Titles category 0.72% - 1.80%
Number of salaries quoted 1 0 2
Average salary £18,000 - £15,425
UK excluding London average salary £20,000 £20,000 £19,000
% change year-on-year
- +5.26%
1st Line Support
Manchester

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bolton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bolton
Permanent IT job ads with a match in the
Job Titles category
138 165 111
As % of all permanent IT jobs located in Bolton 98.57% 97.63% 99.11%
Number of salaries quoted 130 159 107
Average salary £35,000 £38,000 £34,000
Average salary % change year-on-year
-7.89% +11.76%
90% offered a salary of more than £21,500 £22,500 £22,500
10% offered a salary of more than £47,200 £42,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support
Jobs Demand Trend in Bolton

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Bolton region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Bolton

1st Line Support
Salary Trend in Bolton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Bolton region.

1st Line Support Salary Trend in Bolton

1st Line Support
Top 12 Related IT Skills in Bolton

For the 6 months to 20 October 2014, IT jobs across the Bolton region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 4 (100.00%) Windows
2 3 (75.00%) Windows 7
2 3 (75.00%) Windows 8
2 3 (75.00%) Windows Server 2012
2 3 (75.00%) MS Office
2 3 (75.00%) DHCP
2 3 (75.00%) DNS
2 3 (75.00%) Active Directory
2 3 (75.00%) Windows Server 2003
3 1 (25.00%) Degree
3 1 (25.00%) MS Excel
3 1 (25.00%) MS Exchange

1st Line Support
Top Related IT Skills in Bolton by Category

For the 6 months to 20 October 2014, IT jobs across the Bolton region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) MS Exchange
Applications
1 3 (75.00%) MS Office
2 1 (25.00%) MS Excel
Communications & Networking
1 3 (75.00%) DHCP
1 3 (75.00%) DNS
Operating Systems
1 4 (100.00%) Windows
2 3 (75.00%) Windows Server 2003
2 3 (75.00%) Windows 7
2 3 (75.00%) Windows 8
2 3 (75.00%) Windows Server 2012
Qualifications
1 1 (25.00%) Degree
System Software
1 3 (75.00%) Active Directory