The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
First Line Support
Rank 167 173 152
Rank change year-on-year
+6 -21
Permanent jobs requiring a 1st Line Support 21 18 31
As % of all permanent IT jobs located in Manchester 0.54% 0.44% 0.80%
As % of the Job Titles category 0.56% 0.46% 0.85%
Number of salaries quoted 20 18 31
Average salary £20,750 £19,750 £20,000
Average salary % change year-on-year
+5.06% -1.25%
90% offered a salary of more than £17,693 £13,750 £16,500
10% offered a salary of more than £22,650 £22,500 £22,500
UK excluding London average salary £20,500 £20,000 £19,500
% change year-on-year
+2.50% +2.56%
1st Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3758 3913 3650
As % of all permanent IT jobs located in Manchester 95.77% 95.04% 94.49%
Number of salaries quoted 3147 3235 3190
Average salary £40,000 £37,500 £36,000
Average salary % change year-on-year
+6.66% +4.16%
90% offered a salary of more than £25,000 £22,500 £23,500
10% offered a salary of more than £55,000 £51,000 £54,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

1st Line Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Manchester

1st Line Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Manchester region.

1st Line Support Salary Trend in Manchester

1st Line Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Manchester region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport - 7 £21,500 -
Sale - 3 £17,500 -
Cheadle - 1 £24,000 - 1
1st Line Support
North West

1st Line Support
Top 30 Related IT Skills in Manchester

For the 6 months to 1 September 2015, IT jobs across the Manchester region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 17 (51.52%) MS Office
2 16 (48.48%) Microsoft
3 15 (45.45%) Windows
4 14 (42.42%) MS Excel
5 11 (33.33%) Active Directory
6 8 (24.24%) LAN
6 8 (24.24%) Windows 7
7 7 (21.21%) Citrix
8 6 (18.18%) Finance
9 5 (15.15%) SLA
9 5 (15.15%) ITIL
10 4 (12.12%) MS Exchange
10 4 (12.12%) TCP/IP
10 4 (12.12%) VPN
10 4 (12.12%) WAN
11 3 (9.09%) DHCP
11 3 (9.09%) DNS
11 3 (9.09%) Linux
11 3 (9.09%) Dell
11 3 (9.09%) Apple
11 3 (9.09%) Windows Server 2003
11 3 (9.09%) VLAN
11 3 (9.09%) Firewall
11 3 (9.09%) Windows 8
11 3 (9.09%) Exchange Server 2013
12 2 (6.06%) Exchange Server 2010
12 2 (6.06%) Windows Server 2008
12 2 (6.06%) Software Distribution
12 2 (6.06%) Software Testing
12 2 (6.06%) Management Information System

1st Line Support
Top Related IT Skills in Manchester by Category

For the 6 months to 1 September 2015, IT jobs across the Manchester region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (12.12%) MS Exchange
2 3 (9.09%) Exchange Server 2013
3 2 (6.06%) Exchange Server 2010
3 2 (6.06%) Exchange Server 2003
4 1 (3.03%) Exchange Server 2007
Applications
1 17 (51.52%) MS Office
2 14 (42.42%) MS Excel
Cloud Services
1 2 (6.06%) Cloud Computing
1 2 (6.06%) Amazon AWS
Communications & Networking
1 8 (24.24%) LAN
2 4 (12.12%) WAN
2 4 (12.12%) TCP/IP
2 4 (12.12%) VPN
3 3 (9.09%) DNS
3 3 (9.09%) DHCP
3 3 (9.09%) Firewall
3 3 (9.09%) VLAN
4 2 (6.06%) iSCSI
4 2 (6.06%) IPv4
5 1 (3.03%) Ethernet
General
1 6 (18.18%) Finance
2 2 (6.06%) Advertising
3 1 (3.03%) Banking
3 1 (3.03%) Marketing
3 1 (3.03%) Law
3 1 (3.03%) Legal
Libraries, Frameworks & Software Standards
1 2 (6.06%) Web Services
Miscellaneous
1 2 (6.06%) Blackberry
1 2 (6.06%) Management Information System
2 1 (3.03%) Mathematics
2 1 (3.03%) iPhone
2 1 (3.03%) iPad
2 1 (3.03%) Analytical Skills
Operating Systems
1 15 (45.45%) Windows
2 8 (24.24%) Windows 7
3 3 (9.09%) Windows 8
3 3 (9.09%) Linux
3 3 (9.09%) Windows Server 2003
4 2 (6.06%) Windows Server 2008
4 2 (6.06%) Windows XP
4 2 (6.06%) NetWare
5 1 (3.03%) Mac OS
5 1 (3.03%) Android
5 1 (3.03%) Windows Server 2012
Processes & Methodologies
1 5 (15.15%) ITIL
2 2 (6.06%) BCP
2 2 (6.06%) Software Distribution
2 2 (6.06%) Information Security
2 2 (6.06%) Software Testing
2 2 (6.06%) Problem Management
3 1 (3.03%) Change Control
3 1 (3.03%) Practice Management
Qualifications
1 2 (6.06%) Degree
2 1 (3.03%) CCENT
2 1 (3.03%) Microsoft Certification
2 1 (3.03%) MCDST
Quality Assurance & Compliance
1 5 (15.15%) SLA
System Software
1 11 (33.33%) Active Directory
Systems Management
1 2 (6.06%) Backup Exec
2 1 (3.03%) WSUS
Vendors
1 16 (48.48%) Microsoft
2 7 (21.21%) Citrix
3 3 (9.09%) Apple
3 3 (9.09%) Dell
4 2 (6.06%) Cisco
4 2 (6.06%) Adobe
4 2 (6.06%) HP
4 2 (6.06%) Avaya
5 1 (3.03%) Wyse
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £15000 - £17000 per annum
Posted: 9 hours ago
Cheadle, Cheshire
Oscar Associates (UK) Ltd
Salary: £15000 - £17000 per annum
Posted: 5 days ago
Manchester
Hays IT - Uk Posting account
Salary: £20000 - £24000 per annum
Posted: 8 days ago
Oldham
Recruitment Genius
Salary: £16000 - £18000 per annum
Posted: 12 days ago