The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
First Line Support
Rank 166 169 151
Rank change year-on-year
+3 -18
Permanent jobs requiring a 1st Line Support 20 20 18
As % of all permanent IT jobs located in Manchester 0.49% 0.49% 0.48%
As % of the Job Titles category 0.52% 0.51% 0.49%
Number of salaries quoted 17 19 18
Average salary £18,000 £19,000 £17,000
Average salary % change year-on-year
-5.26% +11.76%
90% offered a salary of more than £16,000 £15,900 £16,000
10% offered a salary of more than £23,800 £25,000 £18,000
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3838 3919 3639
As % of all permanent IT jobs located in Manchester 94.84% 95.52% 96.99%
Number of salaries quoted 3197 3379 3291
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £23,500 £22,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
1st Line Support
North West

1st Line Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Manchester

1st Line Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Manchester region.

1st Line Support Salary Trend in Manchester

1st Line Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Manchester region over the 3 months to 18 April 2014.

1st Line Support Salary Histogram in Manchester

1st Line Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Manchester region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Stockport - 4 £14,000 -
Bolton -14 1 £14,500 -3.33%
Salford - 1 £23,000 -
Wigan - 1 £20,000 - 1
1st Line Support
North West

1st Line Support
Top 30 Related IT Skills in Manchester

For the 6 months to 18 April 2014, IT jobs across the Manchester region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 26 (81.25%) Windows
2 11 (34.38%) Microsoft
3 10 (31.25%) Active Directory
3 10 (31.25%) MS Office
4 9 (28.13%) Windows 7
5 8 (25.00%) Microsoft Certification
5 8 (25.00%) ITIL
5 8 (25.00%) Windows XP
6 7 (21.88%) MCP
7 6 (18.75%) MS Excel
7 6 (18.75%) Windows Server 2003
8 5 (15.63%) MCDST
8 5 (15.63%) Windows Server 2008
9 4 (12.50%) SLA
9 4 (12.50%) SQL
10 3 (9.38%) MS Exchange
10 3 (9.38%) Citrix
10 3 (9.38%) ITIL Certification
10 3 (9.38%) Finance
10 3 (9.38%) VMware
11 2 (6.25%) Blackberry
11 2 (6.25%) Backup Exec
11 2 (6.25%) MCITP
11 2 (6.25%) Incident Management
11 2 (6.25%) Marketing
11 2 (6.25%) Citrix Presentation Server
11 2 (6.25%) jQuery
11 2 (6.25%) Time Management
11 2 (6.25%) Apple
11 2 (6.25%) Service Management

1st Line Support
Top Related IT Skills in Manchester by Category

For the 6 months to 18 April 2014, IT jobs across the Manchester region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (9.38%) MS Exchange
Applications
1 10 (31.25%) MS Office
2 6 (18.75%) MS Excel
Business Applications
1 1 (3.13%) Oracle Payroll
Communications & Networking
1 1 (3.13%) TCP/IP
1 1 (3.13%) Internet
Database & Business Intelligence
1 2 (6.25%) Oracle Reports
1 2 (6.25%) SQL Server
General
1 3 (9.38%) Finance
2 2 (6.25%) Marketing
3 1 (3.13%) Banking
3 1 (3.13%) Retail
Libraries, Frameworks & Software Standards
1 2 (6.25%) jQuery
1 2 (6.25%) HTML
1 2 (6.25%) CSS
2 1 (3.13%) ASP.NET
2 1 (3.13%) .NET
Miscellaneous
1 2 (6.25%) Blackberry
1 2 (6.25%) Management Information System
2 1 (3.13%) iPhone
2 1 (3.13%) Mathematics
2 1 (3.13%) Enterprise Storage
Operating Systems
1 26 (81.25%) Windows
2 9 (28.13%) Windows 7
3 8 (25.00%) Windows XP
4 6 (18.75%) Windows Server 2003
5 5 (15.63%) Windows Server 2008
6 1 (3.13%) Linux
6 1 (3.13%) Windows 2000
6 1 (3.13%) Android
6 1 (3.13%) Windows Vista
6 1 (3.13%) Windows Server 2012
Processes & Methodologies
1 8 (25.00%) ITIL
2 2 (6.25%) Incident Management
2 2 (6.25%) Time Management
2 2 (6.25%) Service Management
2 2 (6.25%) Service Delivery
2 2 (6.25%) E-Commerce
3 1 (3.13%) CRM
3 1 (3.13%) Problem Management
3 1 (3.13%) Asset Management
3 1 (3.13%) Knowledge Management
3 1 (3.13%) Change Control
3 1 (3.13%) Analytics
3 1 (3.13%) Marketing Analytics
Programming Languages
1 4 (12.50%) SQL
2 2 (6.25%) JavaScript
3 1 (3.13%) C#
3 1 (3.13%) T-SQL
3 1 (3.13%) VB.NET
Qualifications
1 8 (25.00%) Microsoft Certification
2 7 (21.88%) MCP
3 5 (15.63%) MCDST
4 3 (9.38%) ITIL Certification
5 2 (6.25%) MCITP
5 2 (6.25%) MCSE
5 2 (6.25%) MCSA
6 1 (3.13%) Cisco Certification
6 1 (3.13%) CCNA
Quality Assurance & Compliance
1 4 (12.50%) SLA
System Software
1 10 (31.25%) Active Directory
2 2 (6.25%) Citrix Presentation Server
3 1 (3.13%) Terminal Services
3 1 (3.13%) vSphere
Systems Management
1 2 (6.25%) Backup Exec
Vendors
1 11 (34.38%) Microsoft
2 3 (9.38%) Citrix
2 3 (9.38%) VMware
3 2 (6.25%) Apple
3 2 (6.25%) HP
3 2 (6.25%) Oracle
4 1 (3.13%) Dell
4 1 (3.13%) EMC
4 1 (3.13%) NetApp
4 1 (3.13%) Symantec
Wigan, Lancashire
Greywood Associates Limited
Salary: £21000 per annum + Benefits
Posted: 6 days ago
Manchester
Hudson - London
Salary: £22000 - £28000 per annum + benefits
Posted: 6 days ago
Manchester, Lancashire
Morgan Smith & Partners
Salary: From £24,000 to £26,000 per annum
Posted: 6 days ago