The statistics below represent IT jobs advertised across the Manchester region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
First Line Support
North West / Manchester
Rank 182 159 168
Rank change year-on-year
-23 +9
Permanent jobs requiring a 1st Line Support 18 17 20
As % of all permanent IT jobs located in Manchester 0.47% 0.51% 0.51%
As % of the Job Titles category 0.49% 0.53% 0.52%
Number of salaries quoted 16 12 20
Median salary £22,000 £22,000 £19,500
Median salary % change year-on-year
- +12.82%
90% offered a salary of more than £19,000 £16,650 £17,950
10% offered a salary of more than £24,000 £24,000 £24,000
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3684 3218 3823
As % of all permanent IT jobs located in Manchester 96.72% 97.02% 96.93%
Number of salaries quoted 3089 2659 3238
Median salary £42,500 £41,500 £37,500
Median salary % change year-on-year
+2.40% +10.66%
90% offered a salary of more than £26,500 £25,000 £24,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £41,500 £42,000 £40,000
% change year-on-year
-1.19% +5.00%

1st Line Support
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Manchester

1st Line Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Manchester region.

1st Line Support Salary Trend in Manchester

1st Line Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Manchester region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheadle - 4 £20,750 -
Altrincham - 2 - - 1
Stockport - 2 £17,250 -
1st Line Support
North West

1st Line Support Skill Set
Top 30 Related IT Skills in Manchester

For the 6 months to 23 February 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring 1st Line Support in the job title.

1 27 (79.41%) Windows
2 23 (67.65%) Microsoft
3 19 (55.88%) MS Office
4 18 (52.94%) Windows 7
5 16 (47.06%) Active Directory
6 10 (29.41%) Windows Server
6 10 (29.41%) MS Exchange
7 9 (26.47%) Citrix
8 8 (23.53%) Manufacturing
8 8 (23.53%) MS Excel
8 8 (23.53%) Windows 10
8 8 (23.53%) Windows Server 2008
9 7 (20.59%) Windows 8
9 7 (20.59%) Windows Server 2012
9 7 (20.59%) Windows XP
10 6 (17.65%) SLA
10 6 (17.65%) ITIL
10 6 (17.65%) Remote Desktop
10 6 (17.65%) Mobile Device Management
11 5 (14.71%) Office 365
12 4 (11.76%) Service Management
12 4 (11.76%) Cisco
12 4 (11.76%) DNS
12 4 (11.76%) TCP/IP
13 3 (8.82%) Mathematics
13 3 (8.82%) VMware
13 3 (8.82%) Exchange Server 2010
13 3 (8.82%) Microsoft Certification
13 3 (8.82%) ITIL Certification
13 3 (8.82%) Apple

1st Line Support Skill Set
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (29.41%) MS Exchange
2 3 (8.82%) Exchange Server 2010
3 1 (2.94%) CMS
3 1 (2.94%) Skype for Business
Applications
1 19 (55.88%) MS Office
2 8 (23.53%) MS Excel
Business Applications
1 1 (2.94%) SAP BPC
Cloud Services
1 5 (14.71%) Office 365
Communications & Networking
1 6 (17.65%) Remote Desktop
2 4 (11.76%) DNS
2 4 (11.76%) TCP/IP
3 2 (5.88%) Cisco IOS
3 2 (5.88%) DHCP
3 2 (5.88%) DMZ
3 2 (5.88%) Firewall
3 2 (5.88%) IP Telephony
3 2 (5.88%) LAN
3 2 (5.88%) WAN
4 1 (2.94%) FTP
4 1 (2.94%) HTTP
4 1 (2.94%) Internet
4 1 (2.94%) Skype
4 1 (2.94%) SSH
4 1 (2.94%) VoIP
4 1 (2.94%) VPN
Database & Business Intelligence
1 1 (2.94%) FileMaker
1 1 (2.94%) MySQL
1 1 (2.94%) SAP BW
General
1 8 (23.53%) Manufacturing
2 3 (8.82%) Finance
3 2 (5.88%) Legal
4 1 (2.94%) Banking
4 1 (2.94%) Investment Banking
4 1 (2.94%) Law
4 1 (2.94%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.94%) CSS
1 1 (2.94%) HTML
1 1 (2.94%) LAMP
Miscellaneous
1 2 (5.88%) CMDB
1 2 (5.88%) Life Science
2 1 (2.94%) Analytical Skills
2 1 (2.94%) Blackberry
2 1 (2.94%) Data Centre
2 1 (2.94%) Driving Licence
2 1 (2.94%) User Experience
Operating Systems
1 27 (79.41%) Windows
2 18 (52.94%) Windows 7
3 10 (29.41%) Windows Server
4 8 (23.53%) Windows 10
4 8 (23.53%) Windows Server 2008
5 7 (20.59%) Windows 8
5 7 (20.59%) Windows Server 2012
5 7 (20.59%) Windows XP
6 3 (8.82%) Windows Server 2003
7 2 (5.88%) Mac OS
7 2 (5.88%) Mac OS X
7 2 (5.88%) Windows Vista
8 1 (2.94%) Android
8 1 (2.94%) Apple iOS
8 1 (2.94%) CentOS
8 1 (2.94%) Linux
Processes & Methodologies
1 6 (17.65%) ITIL
1 6 (17.65%) Mobile Device Management
2 4 (11.76%) Service Management
3 3 (8.82%) Mathematics
4 2 (5.88%) Configuration Management
4 2 (5.88%) ERP
4 2 (5.88%) ITSM
4 2 (5.88%) Time Management
5 1 (2.94%) Change Control
5 1 (2.94%) Content Management
5 1 (2.94%) CRM
5 1 (2.94%) Data Loss Prevention
5 1 (2.94%) Service Delivery
5 1 (2.94%) Software Distribution
5 1 (2.94%) Web Development
Programming Languages
1 3 (8.82%) C
Qualifications
1 3 (8.82%) ITIL Certification
1 3 (8.82%) Microsoft Certification
2 1 (2.94%) MOS
Quality Assurance & Compliance
1 6 (17.65%) SLA
System Software
1 16 (47.06%) Active Directory
2 2 (5.88%) Terminal Server
2 2 (5.88%) VMware Infrastructure
Systems Management
1 1 (2.94%) McAfee ePO
1 1 (2.94%) WSUS
Vendors
1 23 (67.65%) Microsoft
2 9 (26.47%) Citrix
3 4 (11.76%) Cisco
4 3 (8.82%) Apple
4 3 (8.82%) VMware
5 2 (5.88%) HP
6 1 (2.94%) Avaya
6 1 (2.94%) Google
6 1 (2.94%) Intel Security
6 1 (2.94%) Panasonic
6 1 (2.94%) Sage
6 1 (2.94%) Salesforce.com
6 1 (2.94%) SAP
6 1 (2.94%) Sitecore
6 1 (2.94%) Sophos
Altrincham, Cheshire
Rutherford Grant Recruitment
Salary: £18000.00 - £22000.00 per annum
Posted: Yesterday
Manchester
Cathcart Associates
Salary: £20000 - £25000 per annum
Posted: 13 days ago
Manchester, Lancashire
IT Lab
Salary: dependent on experience
Posted: 13 days ago