The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
First Line Support
Rank 167 167 170
Rank change year-on-year
0 +3
Permanent jobs requiring a 1st Line Support 12 19 24
As % of all permanent IT jobs located in Manchester 0.37% 0.49% 0.59%
As % of the Job Titles category 0.38% 0.52% 0.62%
Number of salaries quoted 11 16 22
Average salary £18,500 £18,000 £19,000
Average salary % change year-on-year
+2.77% -5.26%
90% offered a salary of more than £17,000 £15,750 £16,500
10% offered a salary of more than £25,000 £22,250 £24,750
UK excluding London average salary £20,000 £20,000 £19,125
% change year-on-year
- +4.57%
1st Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3125 3663 3899
As % of all permanent IT jobs located in Manchester 95.27% 94.82% 95.73%
Number of salaries quoted 2554 3029 3369
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £23,000 £23,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Manchester

1st Line Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Manchester region.

1st Line Support Salary Trend in Manchester

1st Line Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Manchester region over the 3 months to 26 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sale - 2 £18,500 -
1st Line Support
North West

1st Line Support
Top 30 Related IT Skills in Manchester

For the 6 months to 26 May 2015, IT jobs across the Manchester region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 21 (70.00%) Windows
2 16 (53.33%) MS Excel
3 14 (46.67%) Active Directory
4 12 (40.00%) MS Office
5 8 (26.67%) ITIL
6 7 (23.33%) Windows XP
6 7 (23.33%) Microsoft
6 7 (23.33%) Citrix
7 6 (20.00%) TCP/IP
7 6 (20.00%) SLA
7 6 (20.00%) SQL Server
7 6 (20.00%) Windows 7
8 4 (13.33%) Finance
9 3 (10.00%) Adobe
9 3 (10.00%) Linux
10 2 (6.67%) Software Testing
10 2 (6.67%) Degree
10 2 (6.67%) Time Management
10 2 (6.67%) Exchange Server 2013
10 2 (6.67%) Advertising
10 2 (6.67%) IBM Notes
10 2 (6.67%) LAN
10 2 (6.67%) DHCP
10 2 (6.67%) NetWare
10 2 (6.67%) IPv4
10 2 (6.67%) Benchmarking
10 2 (6.67%) Blackberry
10 2 (6.67%) Firewall
10 2 (6.67%) Cisco
10 2 (6.67%) VPN

1st Line Support
Top Related IT Skills in Manchester by Category

For the 6 months to 26 May 2015, IT jobs across the Manchester region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.67%) IBM Notes
1 2 (6.67%) Exchange Server 2013
Applications
1 16 (53.33%) MS Excel
2 12 (40.00%) MS Office
3 1 (3.33%) Photoshop
3 1 (3.33%) Adobe Illustrator
Business Applications
1 1 (3.33%) Magento
Communications & Networking
1 6 (20.00%) TCP/IP
2 2 (6.67%) VPN
2 2 (6.67%) DNS
2 2 (6.67%) IPv4
2 2 (6.67%) Firewall
2 2 (6.67%) LAN
2 2 (6.67%) DHCP
3 1 (3.33%) Ethernet
Database & Business Intelligence
1 6 (20.00%) SQL Server
General
1 4 (13.33%) Finance
2 2 (6.67%) Advertising
3 1 (3.33%) Legal
Libraries, Frameworks & Software Standards
1 1 (3.33%) HTML
1 1 (3.33%) CSS
Miscellaneous
1 2 (6.67%) Blackberry
Operating Systems
1 21 (70.00%) Windows
2 7 (23.33%) Windows XP
3 6 (20.00%) Windows 7
4 3 (10.00%) Linux
5 2 (6.67%) NetWare
6 1 (3.33%) Mac OS
Processes & Methodologies
1 8 (26.67%) ITIL
2 2 (6.67%) Benchmarking
2 2 (6.67%) Software Testing
2 2 (6.67%) Time Management
3 1 (3.33%) Practice Management
3 1 (3.33%) E-Commerce
Programming Languages
1 1 (3.33%) SQL
Qualifications
1 2 (6.67%) Degree
Quality Assurance & Compliance
1 6 (20.00%) SLA
System Software
1 14 (46.67%) Active Directory
Vendors
1 7 (23.33%) Microsoft
1 7 (23.33%) Citrix
2 3 (10.00%) Adobe
3 2 (6.67%) Lotus
3 2 (6.67%) Cisco
4 1 (3.33%) Apple
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £16000 per annum + benefits
Posted: 5 days ago
Manchester, Lancashire
Senitor Associates
Salary: £20000 per annum + Benefits Package
Posted: 6 days ago