The statistics below represent IT jobs advertised across the Manchester region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 6 May 2016 with a comparison to same period over 2 years.

3 months to
6 May 2016
Same period 2015 Same period 2014
First Line Support
Rank 172 170 162
Rank change year-on-year
-2 -8
Permanent jobs requiring a 1st Line Support 14 15 23
As % of all permanent IT jobs located in Manchester 0.40% 0.42% 0.58%
As % of the Job Titles category 0.41% 0.44% 0.60%
Number of salaries quoted 10 14 19
Median salary £20,000 £18,250 £18,000
Median salary % change year-on-year
+9.58% +1.38%
90% offered a salary of more than £17,850 £17,000 £14,900
10% offered a salary of more than £27,500 £23,500 £23,400
UK excluding London median salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3398 3425 3811
As % of all permanent IT jobs located in Manchester 97.56% 96.61% 96.55%
Number of salaries quoted 2902 2798 3137
Median salary £41,500 £40,000 £37,500
Median salary % change year-on-year
+3.75% +6.66%
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Manchester

1st Line Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Manchester region.

1st Line Support Salary Trend in Manchester

1st Line Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Manchester region over the 3 months to 6 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham +11 2 £17,250 +1.47%
Cheadle - 1 £20,500 - 1
Oldham - 1 - -
1st Line Support
North West

1st Line Support Skill Set
Top 30 Related IT Skills in Manchester

For the 6 months to 6 May 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring 1st Line Support in the job title.

1 19 (51.35%) Windows
2 12 (32.43%) Citrix
2 12 (32.43%) Law
3 11 (29.73%) Terminal Server
3 11 (29.73%) Blackberry
3 11 (29.73%) Blackberry Enterprise Server
3 11 (29.73%) ITIL
4 10 (27.03%) MS Office
4 10 (27.03%) ITIL Certification
4 10 (27.03%) Active Directory
4 10 (27.03%) Service Management
4 10 (27.03%) Management Information System
4 10 (27.03%) AppSense
4 10 (27.03%) German Language
5 9 (24.32%) Legal
6 8 (21.62%) Finance
6 8 (21.62%) Microsoft
7 7 (18.92%) Windows 7
8 5 (13.51%) Degree
8 5 (13.51%) VPN
9 4 (10.81%) Analytical Skills
9 4 (10.81%) MOS
10 3 (8.11%) Computer Science
10 3 (8.11%) Windows XP
10 3 (8.11%) MCP
10 3 (8.11%) MS Excel
10 3 (8.11%) CRM
10 3 (8.11%) Salesforce.com
11 2 (5.41%) Ticket Management
11 2 (5.41%) Google Apps

1st Line Support Skill Set
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (29.73%) Blackberry Enterprise Server
2 1 (2.70%) IIS
Applications
1 10 (27.03%) MS Office
2 3 (8.11%) MS Excel
3 1 (2.70%) AutoCAD
Cloud Services
1 2 (5.41%) Google Apps
2 1 (2.70%) Amazon AWS
2 1 (2.70%) Cloud Computing
Communications & Networking
1 5 (13.51%) VPN
2 1 (2.70%) IP Telephony
2 1 (2.70%) TCP/IP
2 1 (2.70%) VoIP
Database & Business Intelligence
1 1 (2.70%) Relational Database
General
1 12 (32.43%) Law
2 10 (27.03%) German Language
3 9 (24.32%) Legal
4 8 (21.62%) Finance
5 2 (5.41%) Advertising
5 2 (5.41%) Retail
6 1 (2.70%) French Language
Miscellaneous
1 11 (29.73%) Blackberry
2 10 (27.03%) Management Information System
3 4 (10.81%) Analytical Skills
4 3 (8.11%) Computer Science
5 2 (5.41%) EPoS
6 1 (2.70%) Client/Server
6 1 (2.70%) Replication
Operating Systems
1 19 (51.35%) Windows
2 7 (18.92%) Windows 7
3 3 (8.11%) Windows XP
4 2 (5.41%) Windows Server
5 1 (2.70%) Windows Server 2003
5 1 (2.70%) Windows Server 2008
Processes & Methodologies
1 11 (29.73%) ITIL
2 10 (27.03%) Service Management
3 3 (8.11%) CRM
4 2 (5.41%) Ticket Management
4 2 (5.41%) Time Management
5 1 (2.70%) Agile Software Development
5 1 (2.70%) Change Management
5 1 (2.70%) Document Management
5 1 (2.70%) Internal Audit
5 1 (2.70%) Process Improvement
5 1 (2.70%) Service Delivery
5 1 (2.70%) User Acceptance Testing
Programming Languages
1 1 (2.70%) SQL
Qualifications
1 10 (27.03%) ITIL Certification
2 5 (13.51%) Degree
3 4 (10.81%) MOS
4 3 (8.11%) MCP
5 1 (2.70%) A+ Certification
5 1 (2.70%) GNVQ
5 1 (2.70%) HNC
5 1 (2.70%) HND
5 1 (2.70%) Microsoft Certification
5 1 (2.70%) NVQ Level 3
Quality Assurance & Compliance
1 1 (2.70%) SLA
System Software
1 11 (29.73%) Terminal Server
2 10 (27.03%) Active Directory
Vendors
1 12 (32.43%) Citrix
2 10 (27.03%) AppSense
3 8 (21.62%) Microsoft
4 3 (8.11%) Salesforce.com
5 2 (5.41%) Google
6 1 (2.70%) Cisco
Cheadle, Cheshire
Jagger Talent
Salary: From £20,000 to £22,000 per annum Pension and On-Site Parking
Posted: 2 hours ago
Manchester, Lancashire
Premier IT
Salary: £80 - £120 per annum
Posted: 3 days ago
Manchester, Lancashire
The Nucleus Group
Posted: 3 days ago
Stockport
Adria Solutions Ltd
Salary: £20000 - £28000 per annum + Benefits
Posted: 21 days ago