Permanent IT Jobs Contract IT Jobs
Job Type
Source

The table below looks at the demand for the 1st Line Support role in IT jobs within the Manchester region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 7 October 2008 with a comparison to the same period last year.

 First Line Support
Location
3 months to
7 Oct 2008
Same period last year
Rank147182
Rank change on same period last yearUp+35
Matching permanent IT job ads2330
As % of all UK permanent IT job ads sampled0.013 %0.013 %
As % of the category below0.532 %0.462 %
Salaries quoted2123
Average minimum salary£21,238£15,416
Average salary£22,417£16,724
% change on same period last year+34.03 %
Average maximum salary£23,595£18,032
UK excluding London average salary£20,111£19,271
% change on same period last year+4.35 %
Manchester IT Job Market, Job TitlesJob Titles
Manchester
Matching permanent IT job ads43256488
As % of all UK permanent IT job ads sampled2.524 %2.781 %
Salaries quoted37515476
Average minimum salary£33,818£37,101
Average salary£38,880£41,973
% change on same period last year-7.37 %
Average maximum salary£43,942£46,846
UK excluding London average salary£38,201£39,267
% change on same period last year-2.71 %
1st Line Support North West1st Line Support
North West

1st Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing 1st Line Support across the Manchester region as a proportion of the total demand within the Job Titles category.

Manchester 1st Line Support Demand Trend

1st Line Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Manchester region.

Manchester 1st Line Support Salary Trend

1st Line Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing 1st Line Support across the Manchester region over the 3 months to 7 October 2008.

Manchester 1st Line Support Salary Histogram

1st Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Manchester region over the 3 months to 7 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
SalfordNew entry-5£31,667-
StockportNew entry-1£14,500-
1st Line Support North West1st Line Support
North West

1st Line Support
Top 30 Related IT Skills

For the 6 months to 7 October 2008, IT jobs across the Manchester region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

126 (59.09 %)Windows
218 (40.91 %)Microsoft
316 (36.36 %)Active Directory
412 (27.27 %)SQL Server
511 (25.00 %)Windows Server 2003
610 (22.73 %)Oracle
610 (22.73 %)Windows XP
79 (20.45 %)MS Exchange
79 (20.45 %)MS Excel
79 (20.45 %)Oracle Applications
88 (18.18 %)SQL
88 (18.18 %)MS Office
88 (18.18 %)Windows 2000
88 (18.18 %)Citrix
97 (15.91 %)TCP/IP
97 (15.91 %)Oracle 11i
97 (15.91 %)Oracle EBS
106 (13.64 %)Finance
106 (13.64 %)Manufacturing
106 (13.64 %)ITIL
115 (11.36 %)MCP
115 (11.36 %)Oracle Financials
115 (11.36 %)Oracle Reports
115 (11.36 %)HP
115 (11.36 %)Dell
115 (11.36 %)DNS
115 (11.36 %)Oracle Discoverer
115 (11.36 %)Incident Management
115 (11.36 %)Microsoft Certification
115 (11.36 %)Internet

1st Line Support
Top Related IT Skills by Category

For the 6 months to 7 October 2008, IT jobs across the Manchester region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Manchester IT Job Market, Application PlatformsApplication Platforms
19 (20.45 %)MS Exchange
22 (4.545 %)Exchange Server 2003
Manchester IT Job Market, ApplicationsApplications
19 (20.45 %)MS Excel
28 (18.18 %)MS Office
Manchester IT Job Market, Business ApplicationsBusiness Applications
19 (20.45 %)Oracle Applications
27 (15.91 %)Oracle 11i
27 (15.91 %)Oracle EBS
35 (11.36 %)Oracle Financials
43 (6.818 %)Oracle HRMS
Manchester IT Job Market, Communications & NetworkingCommunications & Networking
17 (15.91 %)TCP/IP
25 (11.36 %)DNS
25 (11.36 %)Internet
31 (2.273 %)VPN
31 (2.273 %)LAN
31 (2.273 %)WAN
31 (2.273 %)DHCP
Manchester IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
112 (27.27 %)SQL Server
25 (11.36 %)Oracle Reports
25 (11.36 %)Oracle Discoverer
32 (4.545 %)SQL Server 2005
Manchester IT Job Market, GeneralGeneral
16 (13.64 %)Finance
16 (13.64 %)Manufacturing
21 (2.273 %)Games
21 (2.273 %)Pensions
21 (2.273 %)Health
Manchester IT Job Market, MiscellaneousMiscellaneous
12 (4.545 %)Norwegian Language
21 (2.273 %)German Language
Manchester IT Job Market, Operating SystemsOperating Systems
126 (59.09 %)Windows
211 (25.00 %)Windows Server 2003
310 (22.73 %)Windows XP
48 (18.18 %)Windows 2000
53 (6.818 %)Windows Vista
Manchester IT Job Market, Processes & MethodologiesProcesses & Methodologies
16 (13.64 %)ITIL
25 (11.36 %)Incident Management
25 (11.36 %)User Acceptance Testing
32 (4.545 %)E-Commerce
41 (2.273 %)ERP
41 (2.273 %)DNA
41 (2.273 %)Logistics
41 (2.273 %)CRM
Manchester IT Job Market, Programming LanguagesProgramming Languages
18 (18.18 %)SQL
Manchester IT Job Market, QualificationsQualifications
15 (11.36 %)MCP
15 (11.36 %)Microsoft Certification
15 (11.36 %)Degree
22 (4.545 %)MCDST
22 (4.545 %)ITIL Certification
22 (4.545 %)MCSE
31 (2.273 %)MCSA
31 (2.273 %)CCNA
31 (2.273 %)Cisco Certification
31 (2.273 %)A+ Certification
31 (2.273 %)HND
31 (2.273 %)Network+ Certification
Manchester IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
12 (4.545 %)SLA
Manchester IT Job Market, System SoftwareSystem Software
116 (36.36 %)Active Directory
25 (11.36 %)ISA Server
Manchester IT Job Market, VendorsVendors
118 (40.91 %)Microsoft
210 (22.73 %)Oracle
38 (18.18 %)Citrix
45 (11.36 %)HP
45 (11.36 %)Dell
51 (2.273 %)SAP