The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Bracknell region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 60 50 55
Rank change year-on-year
-10 +5
Permanent jobs requiring a 2nd Line Support 6 25 6
As % of all permanent IT jobs located in Bracknell 1.24% 4.54% 1.55%
As % of the Job Titles category 1.28% 4.71% 1.59%
Number of salaries quoted 6 7 1
Average salary £29,000 £24,500 £27,000
Average salary % change year-on-year
+18.36% -9.25%
UK excluding London average salary £25,266 £25,000 £24,000
% change year-on-year
+1.06% +4.16%
2nd Line Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bracknell region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bracknell
Permanent IT job ads with a match in the
Job Titles category
469 531 378
As % of all permanent IT jobs located in Bracknell 97.30% 96.37% 97.67%
Number of salaries quoted 387 373 220
Average salary £42,500 £47,500 £37,500
Average salary % change year-on-year
-10.52% +26.66%
90% offered a salary of more than £25,850 £28,900 £23,000
10% offered a salary of more than £56,500 £57,500 £62,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Bracknell

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Bracknell region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Bracknell

2nd Line Support
Salary Trend in Bracknell

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Bracknell region.

2nd Line Support Salary Trend in Bracknell

2nd Line Support
Salary Histogram in Bracknell

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Bracknell region over the 3 months to 9 February 2016.

2nd Line Support Salary Histogram in Bracknell

2nd Line Support
Top 30 Related IT Skills in Bracknell

For the 6 months to 9 February 2016, IT jobs across the Bracknell region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 11 (78.57%) Active Directory
2 10 (71.43%) Windows
3 6 (42.86%) VMware
3 6 (42.86%) Linux
4 5 (35.71%) Windows Server
5 4 (28.57%) Windows Server 2008
5 4 (28.57%) SQL Server
5 4 (28.57%) MS Exchange
5 4 (28.57%) Microsoft
5 4 (28.57%) SAN
6 3 (21.43%) SQL
6 3 (21.43%) VMware ESX
6 3 (21.43%) Firewall
6 3 (21.43%) Finance
6 3 (21.43%) Law
6 3 (21.43%) NHS
6 3 (21.43%) Windows Server 2003
6 3 (21.43%) ITIL
6 3 (21.43%) WAN
6 3 (21.43%) Ethernet
6 3 (21.43%) iSCSI
6 3 (21.43%) Data Protection
6 3 (21.43%) Security Cleared
6 3 (21.43%) VMware Infrastructure
6 3 (21.43%) Enterprise Storage
6 3 (21.43%) Hyper-V
6 3 (21.43%) NAS
6 3 (21.43%) Replication
6 3 (21.43%) Driving Licence
7 2 (14.29%) Windows 7

2nd Line Support
Top Related IT Skills in Bracknell by Category

For the 6 months to 9 February 2016, IT jobs across the Bracknell region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (28.57%) MS Exchange
2 2 (14.29%) Exchange Server 2003
3 1 (7.14%) Exchange Server 2007
3 1 (7.14%) Exchange Server 2010
3 1 (7.14%) SharePoint
Communications & Networking
1 4 (28.57%) SAN
2 3 (21.43%) Ethernet
2 3 (21.43%) Firewall
2 3 (21.43%) iSCSI
2 3 (21.43%) NAS
2 3 (21.43%) WAN
3 2 (14.29%) DNS
3 2 (14.29%) LAN
3 2 (14.29%) SDH
3 2 (14.29%) TCP/IP
4 1 (7.14%) Cisco ASA
4 1 (7.14%) Cisco Nexus
4 1 (7.14%) FCoE
4 1 (7.14%) Fibre Channel
4 1 (7.14%) VPN
Database & Business Intelligence
1 4 (28.57%) SQL Server
General
1 3 (21.43%) Finance
1 3 (21.43%) Law
2 2 (14.29%) Telecoms
3 1 (7.14%) Games
3 1 (7.14%) Legal
3 1 (7.14%) Manufacturing
Miscellaneous
1 3 (21.43%) Driving Licence
1 3 (21.43%) Enterprise Storage
1 3 (21.43%) NHS
1 3 (21.43%) Replication
2 1 (7.14%) Data Centre
2 1 (7.14%) e-Health
2 1 (7.14%) Enterprise Cloud
2 1 (7.14%) FlexPod
2 1 (7.14%) PDA
Operating Systems
1 10 (71.43%) Windows
2 6 (42.86%) Linux
3 5 (35.71%) Windows Server
4 4 (28.57%) Windows Server 2008
5 3 (21.43%) Windows Server 2003
6 2 (14.29%) Windows 7
6 2 (14.29%) Windows Server 2012
7 1 (7.14%) Data ONTAP
7 1 (7.14%) Mac OS X
7 1 (7.14%) Windows 8
Processes & Methodologies
1 3 (21.43%) Data Protection
1 3 (21.43%) ITIL
2 1 (7.14%) Coaching
2 1 (7.14%) Mentoring
2 1 (7.14%) Open Source
2 1 (7.14%) Problem Management
2 1 (7.14%) Risk Analysis
2 1 (7.14%) Root Cause Analysis
Programming Languages
1 3 (21.43%) SQL
Qualifications
1 3 (21.43%) Security Cleared
2 2 (14.29%) BC Cleared
2 2 (14.29%) Degree
2 2 (14.29%) SC Cleared
3 1 (7.14%) CCNA
3 1 (7.14%) Cisco Certification
3 1 (7.14%) ITIL Foundation Certificate
3 1 (7.14%) MCITP
3 1 (7.14%) MCP
3 1 (7.14%) MCSE
3 1 (7.14%) Microsoft Certification
Quality Assurance & Compliance
1 1 (7.14%) PCI DSS
1 1 (7.14%) SLA
System Software
1 11 (78.57%) Active Directory
2 3 (21.43%) Hyper-V
2 3 (21.43%) VMware ESX
2 3 (21.43%) VMware Infrastructure
3 1 (7.14%) vSphere
Systems Management
1 1 (7.14%) SCCM
Vendors
1 6 (42.86%) VMware
2 4 (28.57%) Microsoft
3 2 (14.29%) Ciena
3 2 (14.29%) Cisco
3 2 (14.29%) Ericsson
3 2 (14.29%) Google
3 2 (14.29%) Huawei
3 2 (14.29%) NetApp
3 2 (14.29%) Nortel
4 1 (7.14%) Apple
4 1 (7.14%) CA
4 1 (7.14%) Citrix
4 1 (7.14%) Dell
4 1 (7.14%) HP
4 1 (7.14%) IBM
4 1 (7.14%) Toshiba