The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Bracknell region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Second Line Support
Rank 50 61 61
Rank change year-on-year
+11 0
Permanent jobs requiring a 2nd Line Support 16 6 19
As % of all permanent IT jobs located in Bracknell 3.02% 1.30% 3.53%
As % of the Job Titles category 3.21% 1.38% 3.70%
Number of salaries quoted 7 2 2
Average salary £45,000 £30,250 £35,500
Average salary % change year-on-year
+48.76% -14.78%
UK excluding London average salary £25,000 £24,000 £24,000
% change year-on-year
+4.16% -
2nd Line Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bracknell region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bracknell
Permanent IT job ads with a match in the
Job Titles category
499 436 513
As % of all permanent IT jobs located in Bracknell 94.33% 94.58% 95.18%
Number of salaries quoted 351 284 259
Average salary £50,000 £42,500 £37,000
Average salary % change year-on-year
+17.64% +14.86%
90% offered a salary of more than £30,000 £24,000 £26,500
10% offered a salary of more than £65,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Bracknell

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Bracknell region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Bracknell

2nd Line Support
Salary Trend in Bracknell

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Bracknell region.

2nd Line Support Salary Trend in Bracknell

2nd Line Support
Salary Histogram in Bracknell

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Bracknell region over the 3 months to 30 March 2015.

2nd Line Support Salary Histogram in Bracknell

2nd Line Support
Top 30 Related IT Skills in Bracknell

For the 6 months to 30 March 2015, IT jobs across the Bracknell region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 50 (89.29%) Windows
2 45 (80.36%) Security Cleared
3 43 (76.79%) DV Cleared
4 40 (71.43%) Release Management
5 37 (66.07%) Active Directory
6 35 (62.50%) Fujitsu
7 26 (46.43%) Windows XP
7 26 (46.43%) MS Exchange
7 26 (46.43%) Microsoft
8 24 (42.86%) Clustering
8 24 (42.86%) MS Excel
8 24 (42.86%) Exchange Server 2003
8 24 (42.86%) High Availability
9 23 (41.07%) SC Cleared
10 22 (39.29%) Live Communications Server
10 22 (39.29%) Blackberry
10 22 (39.29%) Blackberry Enterprise Server
10 22 (39.29%) Exchange Server 2010
11 21 (37.50%) Software Delivery
11 21 (37.50%) Windows Server 2003
11 21 (37.50%) Systems Management Server (SMS)
11 21 (37.50%) OpenView Configuration Management
11 21 (37.50%) McAfee
11 21 (37.50%) Sophos
11 21 (37.50%) Software Distribution
11 21 (37.50%) Software Deployment
12 19 (33.93%) Replication
13 18 (32.14%) SCCM
13 18 (32.14%) HP
14 16 (28.57%) Telecoms

2nd Line Support
Top Related IT Skills in Bracknell by Category

For the 6 months to 30 March 2015, IT jobs across the Bracknell region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (46.43%) MS Exchange
2 24 (42.86%) Exchange Server 2003
3 22 (39.29%) Blackberry Enterprise Server
3 22 (39.29%) Live Communications Server
3 22 (39.29%) Exchange Server 2010
4 2 (3.57%) Exchange Server 2013
4 2 (3.57%) Exchange Server 2007
Applications
1 24 (42.86%) MS Excel
2 2 (3.57%) MS Office
Business Applications
1 6 (10.71%) Nortel Periphonics
Communications & Networking
1 6 (10.71%) Frame Relay
1 6 (10.71%) Cisco ICM
2 2 (3.57%) LAN
2 2 (3.57%) WAN
2 2 (3.57%) DHCP
2 2 (3.57%) DNS
2 2 (3.57%) Firewall
General
1 16 (28.57%) Telecoms
1 16 (28.57%) Finance
1 16 (28.57%) Retail
Miscellaneous
1 24 (42.86%) Clustering
2 22 (39.29%) Blackberry
3 19 (33.93%) Replication
4 3 (5.36%) Enterprise Software
Operating Systems
1 50 (89.29%) Windows
2 26 (46.43%) Windows XP
3 21 (37.50%) Windows Server 2003
4 16 (28.57%) Windows 2000 Server
5 4 (7.14%) Windows 7
6 2 (3.57%) Windows 8
7 1 (1.79%) Mac OS
Processes & Methodologies
1 40 (71.43%) Release Management
2 24 (42.86%) High Availability
3 21 (37.50%) Software Deployment
3 21 (37.50%) Software Distribution
3 21 (37.50%) Software Delivery
4 3 (5.36%) Time Management
4 3 (5.36%) Incident Management
Programming Languages
1 1 (1.79%) SQL
Qualifications
1 45 (80.36%) Security Cleared
2 43 (76.79%) DV Cleared
3 23 (41.07%) SC Cleared
System Software
1 37 (66.07%) Active Directory
2 2 (3.57%) VMware Infrastructure
2 2 (3.57%) Hyper-V
Systems Management
1 21 (37.50%) Systems Management Server (SMS)
1 21 (37.50%) OpenView Configuration Management
2 18 (32.14%) SCCM
3 16 (28.57%) SCOM
4 6 (10.71%) Cisco IPCC
Vendors
1 35 (62.50%) Fujitsu
2 26 (46.43%) Microsoft
3 21 (37.50%) McAfee
3 21 (37.50%) Sophos
4 18 (32.14%) HP
5 6 (10.71%) Nortel
5 6 (10.71%) Genesys
5 6 (10.71%) Cisco
6 2 (3.57%) VMware
6 2 (3.57%) SonicWALL