The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Bracknell region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Second Line Support
Rank 40 66 49
Rank change year-on-year
+26 -17
Permanent jobs requiring a 2nd Line Support 35 7 22
As % of all permanent IT jobs located in Bracknell 6.74% 1.33% 4.52%
As % of the Job Titles category 7.09% 1.44% 4.98%
Number of salaries quoted 3 4 7
Average salary £27,500 £30,000 £25,000
Average salary % change year-on-year
-8.33% +20.00%
UK excluding London average salary £24,000 £25,000 £25,000
% change year-on-year
-4.00% -
2nd Line Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bracknell region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bracknell
Permanent IT job ads with a match in the
Job Titles category
494 485 442
As % of all permanent IT jobs located in Bracknell 95.18% 92.21% 90.76%
Number of salaries quoted 295 320 357
Average salary £40,000 £40,000 £38,000
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £25,000 £25,000 £27,500
10% offered a salary of more than £60,000 £52,500 £52,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support
Jobs Demand Trend in Bracknell

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Bracknell region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Bracknell

2nd Line Support
Salary Trend in Bracknell

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Bracknell region.

2nd Line Support Salary Trend in Bracknell

2nd Line Support
Top 30 Related IT Skills in Bracknell

For the 6 months to 22 August 2014, IT jobs across the Bracknell region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 33 (86.84%) Security Cleared
2 32 (84.21%) Windows
3 26 (68.42%) MS Exchange
3 26 (68.42%) Microsoft
4 25 (65.79%) DV Cleared
5 23 (60.53%) MS Excel
6 22 (57.89%) Windows XP
6 22 (57.89%) Exchange Server 2003
7 21 (55.26%) Live Communications Server
7 21 (55.26%) Clustering
7 21 (55.26%) Exchange Server 2010
7 21 (55.26%) High Availability
7 21 (55.26%) Blackberry
7 21 (55.26%) Blackberry Enterprise Server
8 18 (47.37%) Enterprise Software
8 18 (47.37%) Fujitsu
8 18 (47.37%) Incident Management
9 17 (44.74%) SC Cleared
10 14 (36.84%) Time Management
10 14 (36.84%) Internet
11 13 (34.21%) HP
12 12 (31.58%) Release Management
13 11 (28.95%) Software Deployment
14 10 (26.32%) OpenView Configuration Management
14 10 (26.32%) McAfee
15 9 (23.68%) Software Distribution
16 6 (15.79%) Windows Server 2003
16 6 (15.79%) Active Directory
16 6 (15.79%) SMS
17 4 (10.53%) Firewall

2nd Line Support
Top Related IT Skills in Bracknell by Category

For the 6 months to 22 August 2014, IT jobs across the Bracknell region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (68.42%) MS Exchange
2 22 (57.89%) Exchange Server 2003
3 21 (55.26%) Live Communications Server
3 21 (55.26%) Exchange Server 2010
3 21 (55.26%) Blackberry Enterprise Server
4 4 (10.53%) Exchange Server 2007
5 3 (7.89%) Exchange Server 2013
6 1 (2.63%) IIS
Applications
1 23 (60.53%) MS Excel
2 3 (7.89%) MS Office
Cloud Services
1 1 (2.63%) Google Apps
1 1 (2.63%) Cloud Computing
Communications & Networking
1 14 (36.84%) Internet
2 6 (15.79%) SMS
3 4 (10.53%) Firewall
4 3 (7.89%) WAN
4 3 (7.89%) LAN
5 1 (2.63%) DMZ
5 1 (2.63%) DNS
Database & Business Intelligence
1 1 (2.63%) SQL Server 2005
1 1 (2.63%) SQL Server 2000
1 1 (2.63%) SQL Server
General
1 4 (10.53%) Telecoms
1 4 (10.53%) Finance
1 4 (10.53%) Retail
2 1 (2.63%) Military
Miscellaneous
1 21 (55.26%) Clustering
1 21 (55.26%) Blackberry
2 18 (47.37%) Enterprise Software
3 2 (5.26%) Replication
4 1 (2.63%) Computer Science
Operating Systems
1 32 (84.21%) Windows
2 22 (57.89%) Windows XP
3 6 (15.79%) Windows Server 2003
4 3 (7.89%) Windows 7
4 3 (7.89%) Windows 8
5 2 (5.26%) Windows 2000 Server
6 1 (2.63%) Windows Server 2008
Processes & Methodologies
1 21 (55.26%) High Availability
2 18 (47.37%) Incident Management
3 14 (36.84%) Time Management
4 12 (31.58%) Release Management
5 11 (28.95%) Software Deployment
6 9 (23.68%) Software Distribution
7 1 (2.63%) ITIL
7 1 (2.63%) Kalman Filter
Programming Languages
1 1 (2.63%) Python
1 1 (2.63%) Java
1 1 (2.63%) SQL
1 1 (2.63%) Google Apps Script
Qualifications
1 33 (86.84%) Security Cleared
2 25 (65.79%) DV Cleared
3 17 (44.74%) SC Cleared
4 1 (2.63%) Degree
System Software
1 6 (15.79%) Active Directory
2 4 (10.53%) Hyper-V
2 4 (10.53%) VMware Infrastructure
Systems Management
1 10 (26.32%) OpenView Configuration Management
2 4 (10.53%) Systems Management Server (SMS)
3 2 (5.26%) SCCM
3 2 (5.26%) SCOM
Vendors
1 26 (68.42%) Microsoft
2 18 (47.37%) Fujitsu
3 13 (34.21%) HP
4 10 (26.32%) McAfee
5 4 (10.53%) Sophos
5 4 (10.53%) VMware
6 3 (7.89%) SonicWALL
7 1 (2.63%) Google
Bracknell, Berkshire
Lorien Resourcing
Salary: Neg. dependant on exp.
Posted: 2 days ago
Bracknell, Berkshire
Austin Fraser
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: 5 days ago