The first table below looks at the demand for Incident Management skills in IT jobs advertised for the Bracknell region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Bracknell region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Incident Management
Rank 39 38 47
Rank change year-on-year
-1 +9
Permanent jobs citing Incident Management 37 17 2
As % of all permanent IT jobs located in Bracknell 7.048% 4.326% 0.543%
As % of the Processes & Methodologies category 8.916% 6.911% 0.769%
Number of salaries quoted 16 0 1
Average salary £27,000 - £42,500
UK excluding London average salary £37,500 £35,000 £35,000
% change year-on-year
+7.14% -
All Processes & Methodologies
Bracknell
Permanent IT job ads with a match in the
Processes & Methodologies category
415 246 260
As % of all permanent IT jobs located in Bracknell 79.05% 62.60% 70.65%
Number of salaries quoted 240 187 218
Average salary £45,000 £40,000 £47,500
Average salary % change year-on-year
+12.50% -15.78%
90% offered a salary of more than £30,500 £27,000 £35,000
10% offered a salary of more than £55,000 £65,000 £62,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Incident Management
Berkshire

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Bracknell region as a proportion of the total demand within the Processes & Methodologies category.

Bracknell Incident Management Jobs Demand Trend

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Bracknell region.

Bracknell Incident Management Salary Trend

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management across the Bracknell region over the 3 months to 23 May 2013.

Bracknell Incident Management Salary Histogram

Incident Management
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Bracknell region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 83 (87.37%) SC Cleared
1 83 (87.37%) Security Cleared
2 78 (82.11%) Finance
2 78 (82.11%) Retail
3 77 (81.05%) Telecoms
4 76 (80.00%) Fujitsu
5 74 (77.89%) Microsoft
6 73 (76.84%) Windows
7 69 (72.63%) ITIL
8 60 (63.16%) Windows XP
8 60 (63.16%) Active Directory
9 59 (62.11%) MS Exchange
9 59 (62.11%) Exchange Server 2003
10 58 (61.05%) Exchange Server 2010
10 58 (61.05%) High Availability
11 53 (55.79%) MS Excel
12 48 (50.53%) Live Communications Server
13 47 (49.47%) Enterprise Software
13 47 (49.47%) Clustering
13 47 (49.47%) Replication
13 47 (49.47%) Blackberry
13 47 (49.47%) Blackberry Enterprise Server
14 45 (47.37%) Windows Server 2003
15 16 (16.84%) IVR
15 16 (16.84%) CA
16 15 (15.79%) Flash
16 15 (15.79%) Service Management
17 14 (14.74%) ITIL Certification
18 13 (13.68%) DV Cleared
18 13 (13.68%) Statistics

Incident Management
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Bracknell region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Development
1 15 (15.79%) Flash
2 13 (13.68%) Windows SharePoint Services
Application Platforms
1 59 (62.11%) MS Exchange
1 59 (62.11%) Exchange Server 2003
2 58 (61.05%) Exchange Server 2010
3 48 (50.53%) Live Communications Server
4 47 (49.47%) Blackberry Enterprise Server
5 13 (13.68%) SharePoint
5 13 (13.68%) Apache
5 13 (13.68%) IIS
6 2 (2.105%) SharePoint Server
Applications
1 53 (55.79%) MS Excel
2 1 (1.053%) MS Office
Communications & Networking
1 13 (13.68%) DHCP
1 13 (13.68%) DNS
1 13 (13.68%) Firewall
2 12 (12.63%) Wireless
3 11 (11.58%) Network Security
4 2 (2.105%) Internet
4 2 (2.105%) SAN
Database & Business Intelligence
1 1 (1.053%) Oracle 8/8i
1 1 (1.053%) SQL Server
1 1 (1.053%) MS Access
General
1 78 (82.11%) Finance
1 78 (82.11%) Retail
2 77 (81.05%) Telecoms
Job Titles
1 34 (35.79%) Messaging Engineer
2 31 (32.63%) Security Engineer
3 30 (31.58%) Support Engineer
4 20 (21.05%) Senior Security Engineer
5 14 (14.74%) Escalation Manager
6 13 (13.68%) Exchange Engineer
7 8 (8.421%) Messaging Support Engineer
8 6 (6.316%) Coordinator
8 6 (6.316%) Junior
8 6 (6.316%) Analyst
8 6 (6.316%) Junior Support Engineer
8 6 (6.316%) IT Security Engineer
8 6 (6.316%) Trainee
8 6 (6.316%) Incident Manager
9 4 (4.211%) Incident Analyst
9 4 (4.211%) Network Engineer
9 4 (4.211%) Network Security Engineer
10 2 (2.105%) 3rd Line Support
10 2 (2.105%) Security Analyst
10 2 (2.105%) Team Leader
Miscellaneous
1 47 (49.47%) Enterprise Software
1 47 (49.47%) Clustering
1 47 (49.47%) Replication
1 47 (49.47%) Blackberry
2 16 (16.84%) IVR
3 13 (13.68%) Statistics
4 6 (6.316%) Management Information System
5 1 (1.053%) Fat Client
5 1 (1.053%) Thin Client
5 1 (1.053%) CLARiiON
5 1 (1.053%) Symmetrix
Operating Systems
1 73 (76.84%) Windows
2 60 (63.16%) Windows XP
3 45 (47.37%) Windows Server 2003
4 12 (12.63%) Linux
4 12 (12.63%) Windows Server 2008
4 12 (12.63%) Red Hat Enterprise Linux
5 1 (1.053%) UNIX
5 1 (1.053%) Solaris
Processes & Methodologies
1 69 (72.63%) ITIL
2 58 (61.05%) High Availability
3 15 (15.79%) Service Management
4 11 (11.58%) Time Management
5 4 (4.211%) Problem Management
6 2 (2.105%) Data Security
6 2 (2.105%) Asset Management
7 1 (1.053%) Service Delivery
Programming Languages
1 13 (13.68%) SQL
Qualifications
1 83 (87.37%) SC Cleared
1 83 (87.37%) Security Cleared
2 14 (14.74%) ITIL Certification
3 13 (13.68%) DV Cleared
4 12 (12.63%) CISM
4 12 (12.63%) CISSP
Quality Assurance & Compliance
1 10 (10.53%) PCI DSS
1 10 (10.53%) ISO/IEC 27001
2 2 (2.105%) SLA
System Software
1 60 (63.16%) Active Directory
2 13 (13.68%) ISA Server
3 11 (11.58%) VMware Infrastructure
Systems Management
1 13 (13.68%) Veritas Storage Foundation
1 13 (13.68%) NetBackup
2 7 (7.368%) Norton AntiVirus
3 1 (1.053%) Unicenter
3 1 (1.053%) Netcool
3 1 (1.053%) OpenView Configuration Management
Vendors
1 76 (80.00%) Fujitsu
2 74 (77.89%) Microsoft
3 16 (16.84%) CA
4 13 (13.68%) Veritas
4 13 (13.68%) Oracle
5 12 (12.63%) Websense
5 12 (12.63%) Citrix
5 12 (12.63%) Red Hat
6 11 (11.58%) VMware
7 7 (7.368%) Symantec
8 2 (2.105%) EMC
9 1 (1.053%) Meridio
9 1 (1.053%) Cisco
9 1 (1.053%) HP