The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Bracknell region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Bracknell region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Technical Support
Rank 28 13 43
Rank change year-on-year
-15 +30
Permanent jobs requiring a Technical Support 50 50 6
As % of all permanent IT jobs located in Bracknell 9.524% 12.72% 1.630%
As % of the Job Titles category 10.02% 14.25% 1.695%
Number of salaries quoted 49 28 6
Average salary £30,500 £37,500 £41,000
Average salary % change year-on-year
-18.66% -8.53%
90% offered a salary of more than £30,400 £34,000 £30,000
10% offered a salary of more than £34,000 £38,600 £43,500
UK excluding London average salary £30,500 £30,000 £29,000
% change year-on-year
+1.66% +3.44%
All Job Titles
Bracknell
Permanent IT job ads with a match in the
Job Titles category
499 351 354
As % of all permanent IT jobs located in Bracknell 95.05% 89.31% 96.20%
Number of salaries quoted 321 267 305
Average salary £35,000 £42,500 £47,500
Average salary % change year-on-year
-17.64% -10.52%
90% offered a salary of more than £21,500 £32,500 £30,000
10% offered a salary of more than £52,500 £65,000 £57,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support
Berkshire

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the Bracknell region as a proportion of the total demand within the Job Titles category.

Bracknell Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Bracknell region.

Bracknell Technical Support Salary Trend

Technical Support
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Bracknell region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 69 (100.00%) Windows
2 61 (88.41%) Microsoft
3 53 (76.81%) Firewall
4 51 (73.91%) French Language
5 50 (72.46%) Cisco
6 42 (60.87%) TCP/IP
6 42 (60.87%) Linux
6 42 (60.87%) UNIX
7 38 (55.07%) MCP
7 38 (55.07%) Solaris
7 38 (55.07%) MCSE
7 38 (55.07%) MCSA
7 38 (55.07%) MCDBA
7 38 (55.07%) DHCP
7 38 (55.07%) Sun
7 38 (55.07%) CCNA
7 38 (55.07%) DNS
7 38 (55.07%) RDBMS
7 38 (55.07%) Cisco Certification
7 38 (55.07%) Microsoft Certification
7 38 (55.07%) Security Management
8 25 (36.23%) Internet
9 23 (33.33%) SQL
10 20 (28.99%) German Language
10 20 (28.99%) Italian Language
11 18 (26.09%) Oracle
11 18 (26.09%) IIS
12 14 (20.29%) T-SQL
12 14 (20.29%) Time Management
13 13 (18.84%) VPN

Technical Support
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Bracknell region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 4 (5.797%) WebSphere
1 4 (5.797%) .NET
1 4 (5.797%) ASP
1 4 (5.797%) Servlets
1 4 (5.797%) SOAP
1 4 (5.797%) Web Services
1 4 (5.797%) XML
Application Platforms
1 18 (26.09%) IIS
2 10 (14.49%) Exchange Server 2010
2 10 (14.49%) MS Exchange
3 4 (5.797%) Apache
3 4 (5.797%) Tomcat
3 4 (5.797%) WebLogic
4 3 (4.348%) Exchange Server 2003
5 2 (2.899%) Exchange Server 2007
6 1 (1.449%) Blackberry Enterprise Server
6 1 (1.449%) Live Communications Server
6 1 (1.449%) Lotus Domino
Communications & Networking
1 53 (76.81%) Firewall
2 42 (60.87%) TCP/IP
3 38 (55.07%) DHCP
3 38 (55.07%) DNS
4 25 (36.23%) Internet
5 13 (18.84%) VPN
6 11 (15.94%) Cisco ASA
7 9 (13.04%) LAN
7 9 (13.04%) WAN
7 9 (13.04%) SSL
7 9 (13.04%) NetScreen
8 2 (2.899%) Cisco PIX
Database & Business Intelligence
1 38 (55.07%) RDBMS
2 4 (5.797%) DB2 UDB
2 4 (5.797%) SQL Server
2 4 (5.797%) DB2
3 2 (2.899%) Oracle Reports
General
1 51 (73.91%) French Language
2 20 (28.99%) German Language
2 20 (28.99%) Italian Language
3 4 (5.797%) Financial Institution
3 4 (5.797%) Banking
3 4 (5.797%) Finance
Miscellaneous
1 4 (5.797%) Mathematics
1 4 (5.797%) Computer Science
1 4 (5.797%) Online Banking
2 2 (2.899%) PKI
2 2 (2.899%) Management Information System
3 1 (1.449%) Blackberry
3 1 (1.449%) Clustering
Operating Systems
1 69 (100.00%) Windows
2 42 (60.87%) Linux
2 42 (60.87%) UNIX
3 38 (55.07%) Solaris
4 10 (14.49%) Windows Server 2008
5 8 (11.59%) Windows 2000 Server
6 2 (2.899%) Windows XP
6 2 (2.899%) Windows 2000
Processes & Methodologies
1 38 (55.07%) Security Management
2 14 (20.29%) Time Management
3 4 (5.797%) Project Management
4 1 (1.449%) ITIL
4 1 (1.449%) High Availability
Programming Languages
1 23 (33.33%) SQL
2 14 (20.29%) T-SQL
3 4 (5.797%) Java
3 4 (5.797%) JavaScript
Qualifications
1 38 (55.07%) MCP
1 38 (55.07%) MCSE
1 38 (55.07%) MCSA
1 38 (55.07%) MCDBA
1 38 (55.07%) CCNA
1 38 (55.07%) Cisco Certification
1 38 (55.07%) Microsoft Certification
2 4 (5.797%) Degree
System Software
1 9 (13.04%) vSphere
1 9 (13.04%) VMware ESXi
1 9 (13.04%) VMware Infrastructure
2 1 (1.449%) Active Directory
Vendors
1 61 (88.41%) Microsoft
2 50 (72.46%) Cisco
3 38 (55.07%) Sun
4 18 (26.09%) Oracle
5 11 (15.94%) Juniper
5 11 (15.94%) VMware
6 9 (13.04%) Fortinet
7 4 (5.797%) BEA
8 2 (2.899%) F5
8 2 (2.899%) Blue Coat
8 2 (2.899%) CheckPoint
8 2 (2.899%) Websense
9 1 (1.449%) Apple
Bracknell, Berkshire
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Posted: 21 May 2013
Bracknell, Berkshire
Networking protocols (TCP/IP), networking infrastructure, DHCP, DNS, switching and routing. - Antivirus and firewall solutions. - Relational Database (RDBMS) technology - Operating System Deployment (OSD) and/or PC imaging - Unix,...
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