The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Bracknell region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Technical Support
Rank 47 44 21
Rank change year-on-year
-3 -23
Permanent jobs requiring a Technical Support 31 28 49
As % of all permanent IT jobs located in Bracknell 5.49% 5.01% 10.58%
As % of the Job Titles category 5.71% 5.41% 11.84%
Number of salaries quoted 30 26 48
Average salary £36,500 £33,000 £34,000
Average salary % change year-on-year
+10.60% -2.94%
90% offered a salary of more than £25,000 £32,000 £31,400
10% offered a salary of more than £40,000 £40,000 £38,000
UK excluding London average salary £29,000 £30,000 £29,000
% change year-on-year
-3.33% +3.44%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bracknell region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bracknell
Permanent IT job ads with a match in the
Job Titles category
543 518 414
As % of all permanent IT jobs located in Bracknell 96.11% 92.67% 89.42%
Number of salaries quoted 307 313 320
Average salary £41,000 £40,000 £38,000
Average salary % change year-on-year
+2.50% +5.26%
90% offered a salary of more than £26,250 £22,500 £28,000
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Bracknell

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Bracknell region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Bracknell

Technical Support
Salary Trend in Bracknell

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Bracknell region.

Technical Support Salary Trend in Bracknell

Technical Support
Salary Histogram in Bracknell

This chart provides a salary histogram for IT jobs citing Technical Support across the Bracknell region over the 3 months to 24 October 2014.

Technical Support Salary Histogram in Bracknell

Technical Support
Top 30 Related IT Skills in Bracknell

For the 6 months to 24 October 2014, IT jobs across the Bracknell region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 58 (81.69%) Windows
2 35 (49.30%) Microsoft
3 30 (42.25%) Linux
4 26 (36.62%) SQL Server
4 26 (36.62%) SQL
5 25 (35.21%) Internet
5 25 (35.21%) Relational Database
6 24 (33.80%) TCP/IP
7 23 (32.39%) RDBMS
7 23 (32.39%) Validation
8 22 (30.99%) Oracle
8 22 (30.99%) VMware
9 21 (29.58%) German Language
10 20 (28.17%) VMware Infrastructure
11 19 (26.76%) UNIX
12 17 (23.94%) Business Intelligence
12 17 (23.94%) Solaris
12 17 (23.94%) Sun
12 17 (23.94%) Open Source
12 17 (23.94%) Big Data
12 17 (23.94%) Business Analytics
12 17 (23.94%) Analytics
13 15 (21.13%) SLA
14 14 (19.72%) DNS
14 14 (19.72%) French Language
15 13 (18.31%) Oracle Database
16 12 (16.90%) Hyper-V
16 12 (16.90%) Firewall
17 11 (15.49%) Oracle Database 10g
17 11 (15.49%) SQL Server 2000

Technical Support
Top Related IT Skills in Bracknell by Category

For the 6 months to 24 October 2014, IT jobs across the Bracknell region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (15.49%) IIS
2 9 (12.68%) Apache
2 9 (12.68%) Tomcat
3 4 (5.63%) MS Exchange
4 2 (2.82%) Exchange Server 5.5
4 2 (2.82%) Exchange Server 2003
4 2 (2.82%) Exchange Server 2010
4 2 (2.82%) Exchange Server 2013
Cloud Services
1 1 (1.41%) SaaS
Communications & Networking
1 25 (35.21%) Internet
2 24 (33.80%) TCP/IP
3 14 (19.72%) DNS
4 12 (16.90%) Firewall
5 10 (14.08%) DHCP
6 6 (8.45%) LAN
6 6 (8.45%) WAN
7 3 (4.23%) SAN
8 1 (1.41%) VPN
8 1 (1.41%) ADSL
8 1 (1.41%) Wireless
8 1 (1.41%) Intrusion Detection
8 1 (1.41%) VLAN
Database & Business Intelligence
1 26 (36.62%) SQL Server
2 25 (35.21%) Relational Database
3 23 (32.39%) RDBMS
4 17 (23.94%) Big Data
5 13 (18.31%) Oracle Database
6 11 (15.49%) Oracle Database 10g
6 11 (15.49%) SQL Server 2000
7 9 (12.68%) MySQL
8 8 (11.27%) SQL Server Reporting Services
8 8 (11.27%) Oracle OLAP
8 8 (11.27%) MongoDB
8 8 (11.27%) NoSQL
8 8 (11.27%) OLAP
General
1 21 (29.58%) German Language
2 14 (19.72%) French Language
3 1 (1.41%) Italian Language
Libraries, Frameworks & Software Standards
1 10 (14.08%) Web Services
2 8 (11.27%) XML
3 2 (2.82%) .NET
Miscellaneous
1 17 (23.94%) Open Source
2 8 (11.27%) Enterprise Software
2 8 (11.27%) Analytical Skills
3 2 (2.82%) Client/Server
Operating Systems
1 58 (81.69%) Windows
2 30 (42.25%) Linux
3 19 (26.76%) UNIX
4 17 (23.94%) Solaris
5 7 (9.86%) Debian
5 7 (9.86%) Ubuntu
6 6 (8.45%) Windows 7
7 4 (5.63%) Windows XP
7 4 (5.63%) Windows Server 2003
8 2 (2.82%) Windows Server 2008
8 2 (2.82%) Windows 2000
8 2 (2.82%) Windows Server 2012
Processes & Methodologies
1 23 (32.39%) Validation
2 17 (23.94%) Business Analytics
2 17 (23.94%) Analytics
2 17 (23.94%) Business Intelligence
3 11 (15.49%) Project Management
3 11 (15.49%) Systems Analysis
4 8 (11.27%) ETL
5 7 (9.86%) Security Management
6 6 (8.45%) ITSM
6 6 (8.45%) Service Management
6 6 (8.45%) Time Management
7 2 (2.82%) Change Control
7 2 (2.82%) Knowledge Management
7 2 (2.82%) Software Distribution
7 2 (2.82%) Disaster Recovery
8 1 (1.41%) Identity Management
8 1 (1.41%) Root Cause Analysis
Programming Languages
1 26 (36.62%) SQL
Qualifications
1 8 (11.27%) Degree
2 7 (9.86%) CCNA
2 7 (9.86%) Cisco Certification
3 6 (8.45%) Microsoft Certification
3 6 (8.45%) Network+ Certification
3 6 (8.45%) VMware Certified Professional (VCP)
3 6 (8.45%) MCP
3 6 (8.45%) MCSE
3 6 (8.45%) MCSA
3 6 (8.45%) MCDBA
4 3 (4.23%) SC Cleared
4 3 (4.23%) Security Cleared
5 1 (1.41%) DV Cleared
Quality Assurance & Compliance
1 15 (21.13%) SLA
System Software
1 20 (28.17%) VMware Infrastructure
2 12 (16.90%) Hyper-V
3 9 (12.68%) Active Directory
4 8 (11.27%) VMware ESX
5 6 (8.45%) VMware Workstation
6 3 (4.23%) VMware Server
Systems Management
1 4 (5.63%) SCCM
Vendors
1 35 (49.30%) Microsoft
2 22 (30.99%) Oracle
2 22 (30.99%) VMware
3 17 (23.94%) Sun
4 9 (12.68%) Cisco
5 3 (4.23%) Juniper
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