The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Bracknell region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 36 23 33
Rank change year-on-year
-13 +10
Permanent jobs requiring a Technical Support 21 50 51
As % of all permanent IT jobs located in Bracknell 4.23% 9.38% 8.92%
As % of the Job Titles category 4.48% 10.06% 9.27%
Number of salaries quoted 12 47 50
Average salary £45,000 £42,500 £30,500
Average salary % change year-on-year
+5.88% +39.34%
90% offered a salary of more than £20,550 £22,500 £30,000
10% offered a salary of more than £49,500 £53,500 £34,000
UK excluding London average salary £30,000 £28,500 £30,500
% change year-on-year
+5.26% -6.55%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bracknell region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bracknell
Permanent IT job ads with a match in the
Job Titles category
469 497 550
As % of all permanent IT jobs located in Bracknell 94.56% 93.25% 96.15%
Number of salaries quoted 332 328 313
Average salary £50,000 £45,000 £35,000
Average salary % change year-on-year
+11.11% +28.57%
90% offered a salary of more than £30,500 £24,000 £22,500
10% offered a salary of more than £65,400 £52,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Bracknell

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Bracknell region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Bracknell

Technical Support
Salary Trend in Bracknell

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Bracknell region.

Technical Support Salary Trend in Bracknell

Technical Support
Salary Histogram in Bracknell

This chart provides a salary histogram for IT jobs citing Technical Support across the Bracknell region over the 3 months to 1 May 2015.

Technical Support Salary Histogram in Bracknell

Technical Support
Top 30 Related IT Skills in Bracknell

For the 6 months to 1 May 2015, IT jobs across the Bracknell region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 27 (77.14%) Windows
2 19 (54.29%) SQL
3 18 (51.43%) Microsoft
4 14 (40.00%) Cisco
4 14 (40.00%) DNS
5 13 (37.14%) Active Directory
5 13 (37.14%) VMware
6 11 (31.43%) ITIL
7 10 (28.57%) Security Cleared
8 9 (25.71%) VMware Infrastructure
8 9 (25.71%) Windows Server 2008
8 9 (25.71%) SC Cleared
8 9 (25.71%) DHCP
8 9 (25.71%) MS Excel
8 9 (25.71%) Windows Server 2003
8 9 (25.71%) Relational Database
9 8 (22.86%) Root Cause Analysis
9 8 (22.86%) Internet
9 8 (22.86%) RDBMS
9 8 (22.86%) Linux
9 8 (22.86%) MS Exchange
9 8 (22.86%) Degree
9 8 (22.86%) SCCM
10 7 (20.00%) SCOM
10 7 (20.00%) Computer Science
10 7 (20.00%) Hyper-V
10 7 (20.00%) Windows XP
10 7 (20.00%) SAN
11 6 (17.14%) Terminal Services
11 6 (17.14%) Genesys

Technical Support
Top Related IT Skills in Bracknell by Category

For the 6 months to 1 May 2015, IT jobs across the Bracknell region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (22.86%) MS Exchange
2 6 (17.14%) IIS
3 2 (5.71%) Exchange Server 2010
3 2 (5.71%) Exchange Server 2013
4 1 (2.86%) JBoss
4 1 (2.86%) Apache
4 1 (2.86%) Tomcat
Applications
1 9 (25.71%) MS Excel
2 1 (2.86%) MS Office
Business Applications
1 6 (17.14%) Nortel Periphonics
Cloud Services
1 2 (5.71%) Cloud Computing
1 2 (5.71%) Google Apps
Communications & Networking
1 14 (40.00%) DNS
2 9 (25.71%) DHCP
3 8 (22.86%) Internet
4 7 (20.00%) SAN
5 6 (17.14%) Wireshark
5 6 (17.14%) iSCSI
5 6 (17.14%) Firewall
5 6 (17.14%) Frame Relay
5 6 (17.14%) Cisco ICM
5 6 (17.14%) NetScaler
6 3 (8.57%) TCP/IP
7 2 (5.71%) DMZ
7 2 (5.71%) LAN
7 2 (5.71%) WAN
7 2 (5.71%) Unified Communications
8 1 (2.86%) VPN
Database & Business Intelligence
1 9 (25.71%) Relational Database
2 8 (22.86%) RDBMS
3 5 (14.29%) Oracle Database
4 4 (11.43%) MS Access
4 4 (11.43%) Oracle Reports
5 1 (2.86%) Big Data
5 1 (2.86%) SQL Server
General
1 1 (2.86%) French Language
1 1 (2.86%) German Language
1 1 (2.86%) Italian Language
1 1 (2.86%) Spanish Language
Libraries, Frameworks & Software Standards
1 4 (11.43%) ODBC
2 1 (2.86%) SAP Basis
2 1 (2.86%) .NET
2 1 (2.86%) Web Services
2 1 (2.86%) Middleware
Miscellaneous
1 7 (20.00%) Computer Science
2 1 (2.86%) Analytical Skills
2 1 (2.86%) Enterprise Software
2 1 (2.86%) Open Source
2 1 (2.86%) Statistics
2 1 (2.86%) Client/Server
2 1 (2.86%) Blackberry
Operating Systems
1 27 (77.14%) Windows
2 9 (25.71%) Windows Server 2008
2 9 (25.71%) Windows Server 2003
3 8 (22.86%) Linux
4 7 (20.00%) Windows XP
5 6 (17.14%) UNIX
6 4 (11.43%) Solaris
6 4 (11.43%) Windows Server 2012
7 2 (5.71%) Windows 7
8 1 (2.86%) Red Hat Enterprise Linux
Processes & Methodologies
1 11 (31.43%) ITIL
2 8 (22.86%) Root Cause Analysis
3 6 (17.14%) Time Management
4 5 (14.29%) Performance Tuning
4 5 (14.29%) Incident Management
5 4 (11.43%) Resource Management
5 4 (11.43%) Coaching
6 3 (8.57%) Validation
7 2 (5.71%) Project Management
7 2 (5.71%) Business Intelligence
7 2 (5.71%) Performance Management
7 2 (5.71%) Kalman Filter
7 2 (5.71%) Application Performance Management
8 1 (2.86%) Analytics
8 1 (2.86%) Business Analytics
8 1 (2.86%) Problem Management
8 1 (2.86%) Change Control
8 1 (2.86%) SAP Security
Programming Languages
1 19 (54.29%) SQL
2 4 (11.43%) T-SQL
3 2 (5.71%) Python
3 2 (5.71%) Java
3 2 (5.71%) Google Apps Script
Qualifications
1 10 (28.57%) Security Cleared
2 9 (25.71%) SC Cleared
3 8 (22.86%) Degree
4 6 (17.14%) CCA
4 6 (17.14%) Citrix Certification
5 5 (14.29%) MCP
5 5 (14.29%) MCDBA
5 5 (14.29%) Microsoft Certification
6 4 (11.43%) OCA
6 4 (11.43%) Oracle Certification
6 4 (11.43%) ITIL Certification
6 4 (11.43%) VMware Certified Professional (VCP)
7 3 (8.57%) DV Cleared
8 1 (2.86%) MCSE
8 1 (2.86%) MCSA
8 1 (2.86%) CCNA
8 1 (2.86%) Cisco Certification
Quality Assurance & Compliance
1 4 (11.43%) SLA
System Software
1 13 (37.14%) Active Directory
2 9 (25.71%) VMware Infrastructure
3 7 (20.00%) Hyper-V
4 6 (17.14%) Terminal Services
4 6 (17.14%) XenApp
4 6 (17.14%) XenServer
4 6 (17.14%) XenDesktop
4 6 (17.14%) Microsoft App-V
5 4 (11.43%) vSphere
6 2 (5.71%) VMware ESX
Systems Management
1 8 (22.86%) SCCM
2 7 (20.00%) SCOM
3 6 (17.14%) Cisco IPCC
3 6 (17.14%) EdgeSight
4 2 (5.71%) OpenView Configuration Management
5 1 (2.86%) Symantec Enterprise Vault
5 1 (2.86%) Red Hat Satellite
5 1 (2.86%) NetBackup
5 1 (2.86%) Veritas Storage Foundation
Vendors
1 18 (51.43%) Microsoft
2 14 (40.00%) Cisco
3 13 (37.14%) VMware
4 6 (17.14%) Genesys
4 6 (17.14%) Nortel
4 6 (17.14%) Citrix
4 6 (17.14%) Oracle
4 6 (17.14%) AppSense
5 5 (14.29%) LANDesk
6 4 (11.43%) Sun
6 4 (11.43%) Business Objects
7 3 (8.57%) HP
7 3 (8.57%) Veritas
8 2 (5.71%) Google
9 1 (2.86%) SAP
9 1 (2.86%) Symantec
9 1 (2.86%) Red Hat
9 1 (2.86%) NetApp
9 1 (2.86%) EMC
9 1 (2.86%) IBM