The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Bracknell region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 35 52 26
Rank change year-on-year
+17 -26
Permanent jobs requiring a Technical Support 35 16 48
As % of all permanent IT jobs located in Bracknell 6.84% 3.11% 9.86%
As % of the Job Titles category 7.19% 3.37% 10.86%
Number of salaries quoted 32 16 42
Average salary £38,750 £30,500 £34,000
Average salary % change year-on-year
+27.04% -10.29%
90% offered a salary of more than £34,550 £30,000 £33,550
10% offered a salary of more than £55,000 £37,000 £38,000
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bracknell region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bracknell
Permanent IT job ads with a match in the
Job Titles category
487 475 442
As % of all permanent IT jobs located in Bracknell 95.12% 92.23% 90.76%
Number of salaries quoted 294 313 357
Average salary £40,000 £40,000 £38,000
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £25,000 £25,000 £27,500
10% offered a salary of more than £60,000 £52,500 £52,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in Bracknell

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Bracknell region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Bracknell

Technical Support
Salary Trend in Bracknell

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Bracknell region.

Technical Support Salary Trend in Bracknell

Technical Support
Salary Histogram in Bracknell

This chart provides a salary histogram for IT jobs citing Technical Support across the Bracknell region over the 3 months to 21 August 2014.

Technical Support Salary Histogram in Bracknell

Technical Support
Top 30 Related IT Skills in Bracknell

For the 6 months to 21 August 2014, IT jobs across the Bracknell region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 57 (70.37%) Windows
2 42 (51.85%) Linux
3 33 (40.74%) SQL
3 33 (40.74%) Microsoft
4 32 (39.51%) Internet
5 30 (37.04%) German Language
6 29 (35.80%) TCP/IP
6 29 (35.80%) Relational Database
7 27 (33.33%) RDBMS
7 27 (33.33%) Validation
8 25 (30.86%) Business Intelligence
8 25 (30.86%) Open Source
8 25 (30.86%) Big Data
8 25 (30.86%) Business Analytics
8 25 (30.86%) Analytics
9 24 (29.63%) SQL Server
9 24 (29.63%) SLA
10 23 (28.40%) UNIX
10 23 (28.40%) Solaris
11 21 (25.93%) Sun
12 18 (22.22%) French Language
13 17 (20.99%) Oracle
14 14 (17.28%) Ubuntu
15 13 (16.05%) MySQL
15 13 (16.05%) Apache
15 13 (16.05%) Tomcat
15 13 (16.05%) Firewall
15 13 (16.05%) Debian
15 13 (16.05%) VMware
16 12 (14.81%) OLAP

Technical Support
Top Related IT Skills in Bracknell by Category

For the 6 months to 21 August 2014, IT jobs across the Bracknell region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (16.05%) Apache
1 13 (16.05%) Tomcat
2 8 (9.88%) IIS
3 5 (6.17%) MS Exchange
4 3 (3.70%) Exchange Server 2010
5 2 (2.47%) Exchange Server 5.5
5 2 (2.47%) Exchange Server 2003
5 2 (2.47%) Lync
Applications
1 1 (1.23%) MS Excel
Cloud Services
1 3 (3.70%) Cloud Computing
1 3 (3.70%) Google Apps
2 1 (1.23%) SaaS
Communications & Networking
1 32 (39.51%) Internet
2 29 (35.80%) TCP/IP
3 13 (16.05%) Firewall
4 11 (13.58%) DNS
5 6 (7.41%) DHCP
6 4 (4.94%) VPN
7 3 (3.70%) SSL
7 3 (3.70%) DMZ
7 3 (3.70%) LDAP
7 3 (3.70%) Cisco ASA
7 3 (3.70%) NetScreen
8 1 (1.23%) Wireless
8 1 (1.23%) Intrusion Detection
8 1 (1.23%) VLAN
8 1 (1.23%) ADSL
8 1 (1.23%) LAN
8 1 (1.23%) WAN
Database & Business Intelligence
1 29 (35.80%) Relational Database
2 27 (33.33%) RDBMS
3 25 (30.86%) Big Data
4 24 (29.63%) SQL Server
5 13 (16.05%) MySQL
6 12 (14.81%) OLAP
6 12 (14.81%) SQL Server Reporting Services
6 12 (14.81%) Oracle OLAP
6 12 (14.81%) MongoDB
6 12 (14.81%) NoSQL
7 4 (4.94%) Oracle Database 10g
7 4 (4.94%) SQL Server 2000
7 4 (4.94%) Oracle Database
General
1 30 (37.04%) German Language
2 18 (22.22%) French Language
3 1 (1.23%) Italian Language
Libraries, Frameworks & Software Standards
1 12 (14.81%) Web Services
1 12 (14.81%) XML
Miscellaneous
1 25 (30.86%) Open Source
2 12 (14.81%) Enterprise Software
3 3 (3.70%) Computer Science
4 2 (2.47%) Cryptography
4 2 (2.47%) PKI
Operating Systems
1 57 (70.37%) Windows
2 42 (51.85%) Linux
3 23 (28.40%) Solaris
3 23 (28.40%) UNIX
4 14 (17.28%) Ubuntu
5 13 (16.05%) Debian
6 4 (4.94%) Mac OS X
7 3 (3.70%) Windows Server 2008
7 3 (3.70%) Windows 2000 Server
8 2 (2.47%) Windows Server 2003
8 2 (2.47%) Windows 2000
9 1 (1.23%) Red Hat Enterprise Linux
Processes & Methodologies
1 27 (33.33%) Validation
2 25 (30.86%) Business Intelligence
2 25 (30.86%) Business Analytics
2 25 (30.86%) Analytics
3 12 (14.81%) ETL
4 7 (8.64%) Security Management
5 6 (7.41%) Service Management
5 6 (7.41%) ITSM
5 6 (7.41%) Time Management
6 4 (4.94%) Systems Analysis
6 4 (4.94%) Project Management
7 3 (3.70%) Kalman Filter
8 2 (2.47%) Software Distribution
8 2 (2.47%) Disaster Recovery
8 2 (2.47%) Knowledge Management
9 1 (1.23%) Incident Management
9 1 (1.23%) Product Management
9 1 (1.23%) Stakeholder Engagement
9 1 (1.23%) Root Cause Analysis
9 1 (1.23%) Identity Management
Programming Languages
1 33 (40.74%) SQL
2 3 (3.70%) Python
2 3 (3.70%) Google Apps Script
2 3 (3.70%) Java
Qualifications
1 10 (12.35%) Degree
2 7 (8.64%) CCNA
2 7 (8.64%) Cisco Certification
3 6 (7.41%) Microsoft Certification
3 6 (7.41%) Network+ Certification
3 6 (7.41%) VMware Certified Professional (VCP)
3 6 (7.41%) MCP
3 6 (7.41%) MCSE
3 6 (7.41%) MCSA
3 6 (7.41%) MCDBA
4 3 (3.70%) SC Cleared
4 3 (3.70%) Security Cleared
5 1 (1.23%) DV Cleared
Quality Assurance & Compliance
1 24 (29.63%) SLA
System Software
1 12 (14.81%) VMware Infrastructure
2 9 (11.11%) VMware ESX
3 6 (7.41%) VMware Workstation
4 5 (6.17%) Active Directory
5 4 (4.94%) Hyper-V
6 3 (3.70%) VMware ESXi
7 2 (2.47%) UAG
Vendors
1 33 (40.74%) Microsoft
2 21 (25.93%) Sun
3 17 (20.99%) Oracle
4 13 (16.05%) VMware
5 9 (11.11%) Cisco
6 3 (3.70%) Google
6 3 (3.70%) Juniper
7 2 (2.47%) Red Hat