The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Bracknell region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 38 33 32
Rank change year-on-year
-5 -1
Permanent jobs requiring a Technical Support 15 35 44
As % of all permanent IT jobs located in Bracknell 3.90% 6.62% 8.26%
As % of the Job Titles category 4.16% 7.04% 8.82%
Number of salaries quoted 11 33 43
Average salary £38,500 £45,000 £30,500
Average salary % change year-on-year
-14.44% +47.54%
UK excluding London average salary £28,000 £30,000 £30,500
% change year-on-year
-6.66% -1.63%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bracknell region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bracknell
Permanent IT job ads with a match in the
Job Titles category
361 497 499
As % of all permanent IT jobs located in Bracknell 93.77% 93.95% 93.62%
Number of salaries quoted 289 316 325
Average salary £50,000 £40,000 £37,500
Average salary % change year-on-year
+25.00% +6.66%
90% offered a salary of more than £26,750 £25,000 £22,500
10% offered a salary of more than £65,000 £52,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Bracknell

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Bracknell region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Bracknell

Technical Support
Salary Trend in Bracknell

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Bracknell region.

Technical Support Salary Trend in Bracknell

Technical Support
Salary Histogram in Bracknell

This chart provides a salary histogram for IT jobs citing Technical Support across the Bracknell region over the 3 months to 3 July 2015.

Technical Support Salary Histogram in Bracknell

Technical Support
Top 30 Related IT Skills in Bracknell

For the 6 months to 3 July 2015, IT jobs across the Bracknell region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 31 (81.58%) Windows
2 26 (68.42%) Cisco
2 26 (68.42%) Microsoft
3 23 (60.53%) SQL
4 20 (52.63%) VMware
5 19 (50.00%) Active Directory
6 16 (42.11%) MS Exchange
6 16 (42.11%) Firewall
7 15 (39.47%) DNS
8 12 (31.58%) MS Excel
8 12 (31.58%) Windows Server 2012
9 11 (28.95%) Data Centre
9 11 (28.95%) DHCP
9 11 (28.95%) ITIL
9 11 (28.95%) Windows Server 2003
9 11 (28.95%) Windows Server 2008
9 11 (28.95%) Exchange Server 2010
10 10 (26.32%) Computer Science
10 10 (26.32%) Security Cleared
10 10 (26.32%) VMware ESX
10 10 (26.32%) Degree
10 10 (26.32%) Juniper
10 10 (26.32%) LAN
10 10 (26.32%) WAN
10 10 (26.32%) Exchange Server 2013
11 9 (23.68%) SC Cleared
11 9 (23.68%) Time Management
11 9 (23.68%) vSphere
12 8 (21.05%) VMware Infrastructure
12 8 (21.05%) LANDesk

Technical Support
Top Related IT Skills in Bracknell by Category

For the 6 months to 3 July 2015, IT jobs across the Bracknell region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (42.11%) MS Exchange
2 11 (28.95%) Exchange Server 2010
3 10 (26.32%) Exchange Server 2013
4 6 (15.79%) IIS
5 1 (2.63%) JBoss
Applications
1 12 (31.58%) MS Excel
2 1 (2.63%) MS Office
Business Applications
1 6 (15.79%) Nortel Periphonics
Cloud Services
1 2 (5.26%) Cloud Computing
1 2 (5.26%) Google Apps
Communications & Networking
1 16 (42.11%) Firewall
2 15 (39.47%) DNS
3 11 (28.95%) DHCP
4 10 (26.32%) LAN
4 10 (26.32%) WAN
5 8 (21.05%) Internet
6 7 (18.42%) SAN
7 6 (15.79%) NetScaler
7 6 (15.79%) Frame Relay
7 6 (15.79%) Cisco ICM
7 6 (15.79%) Wireshark
7 6 (15.79%) iSCSI
8 4 (10.53%) TCP/IP
9 2 (5.26%) DMZ
10 1 (2.63%) Unified Communications
Database & Business Intelligence
1 8 (21.05%) RDBMS
1 8 (21.05%) Relational Database
2 4 (10.53%) Oracle Database
2 4 (10.53%) Oracle Reports
2 4 (10.53%) MS Access
3 1 (2.63%) SQL Server
General
1 4 (10.53%) French Language
1 4 (10.53%) German Language
1 4 (10.53%) Italian Language
1 4 (10.53%) Spanish Language
Libraries, Frameworks & Software Standards
1 4 (10.53%) ODBC
2 1 (2.63%) Middleware
2 1 (2.63%) SAP Basis
Miscellaneous
1 11 (28.95%) Data Centre
2 10 (26.32%) Computer Science
3 1 (2.63%) Enterprise Software
3 1 (2.63%) Analytical Skills
3 1 (2.63%) Statistics
Operating Systems
1 31 (81.58%) Windows
2 12 (31.58%) Windows Server 2012
3 11 (28.95%) Windows Server 2003
3 11 (28.95%) Windows Server 2008
4 6 (15.79%) Windows XP
5 5 (13.16%) UNIX
5 5 (13.16%) Linux
6 4 (10.53%) Solaris
7 2 (5.26%) Windows 7
8 1 (2.63%) Windows 8
8 1 (2.63%) Red Hat Enterprise Linux
Processes & Methodologies
1 11 (28.95%) ITIL
2 9 (23.68%) Time Management
3 7 (18.42%) Root Cause Analysis
4 5 (13.16%) Performance Tuning
5 4 (10.53%) Incident Management
6 3 (7.89%) Resource Management
6 3 (7.89%) Coaching
7 2 (5.26%) Kalman Filter
8 1 (2.63%) Application Performance Management
8 1 (2.63%) Problem Management
8 1 (2.63%) Performance Management
8 1 (2.63%) SAP Security
8 1 (2.63%) Business Intelligence
8 1 (2.63%) Project Management
8 1 (2.63%) Change Management
Programming Languages
1 23 (60.53%) SQL
2 4 (10.53%) T-SQL
3 2 (5.26%) Python
3 2 (5.26%) Java
3 2 (5.26%) Google Apps Script
4 1 (2.63%) PowerShell
Qualifications
1 10 (26.32%) Degree
1 10 (26.32%) Security Cleared
2 9 (23.68%) SC Cleared
3 8 (21.05%) MCP
3 8 (21.05%) MCDBA
3 8 (21.05%) Microsoft Certification
4 6 (15.79%) CCA
4 6 (15.79%) Citrix Certification
5 4 (10.53%) Cisco Certification
5 4 (10.53%) OCA
5 4 (10.53%) Oracle Certification
5 4 (10.53%) ITIL Certification
5 4 (10.53%) VMware Certified Professional (VCP)
5 4 (10.53%) CCNA
5 4 (10.53%) MCSE
5 4 (10.53%) MCSA
6 3 (7.89%) DV Cleared
Quality Assurance & Compliance
1 3 (7.89%) SLA
System Software
1 19 (50.00%) Active Directory
2 10 (26.32%) VMware ESX
3 9 (23.68%) vSphere
4 8 (21.05%) VMware Infrastructure
5 6 (15.79%) Hyper-V
5 6 (15.79%) XenApp
5 6 (15.79%) Microsoft App-V
5 6 (15.79%) Terminal Services
5 6 (15.79%) XenDesktop
6 5 (13.16%) XenServer
7 1 (2.63%) VMware Server
Systems Management
1 7 (18.42%) SCCM
1 7 (18.42%) SCOM
2 6 (15.79%) Cisco IPCC
2 6 (15.79%) EdgeSight
3 2 (5.26%) OpenView Configuration Management
4 1 (2.63%) NetBackup
4 1 (2.63%) Veritas Storage Foundation
4 1 (2.63%) Red Hat Satellite
Vendors
1 26 (68.42%) Cisco
1 26 (68.42%) Microsoft
2 20 (52.63%) VMware
3 10 (26.32%) Juniper
4 8 (21.05%) LANDesk
5 6 (15.79%) Genesys
5 6 (15.79%) Nortel
5 6 (15.79%) Citrix
5 6 (15.79%) AppSense
6 5 (13.16%) Oracle
7 4 (10.53%) Business Objects
7 4 (10.53%) Sun
8 3 (7.89%) HP
8 3 (7.89%) Veritas
9 2 (5.26%) Google
10 1 (2.63%) Red Hat
10 1 (2.63%) NetApp
10 1 (2.63%) EMC
10 1 (2.63%) SAP
10 1 (2.63%) IBM