The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Technical Support
Rank 94 158 73
Rank change year-on-year
+64 -85
Permanent jobs requiring a Technical Support 145 70 196
As % of all permanent IT jobs located in Berkshire 2.45% 1.25% 3.55%
As % of the Job Titles category 2.67% 1.34% 3.78%
Number of salaries quoted 116 66 180
Average salary £36,500 £35,000 £36,000
Average salary % change year-on-year
+4.28% -2.77%
90% offered a salary of more than £21,800 £24,850 £25,000
10% offered a salary of more than £50,000 £55,000 £45,000
UK excluding London average salary £30,000 £30,000 £28,500
% change year-on-year
- +5.26%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5436 5232 5184
As % of all permanent IT jobs located in Berkshire 91.82% 93.18% 94.00%
Number of salaries quoted 3740 4034 4328
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,000 £26,500 £26,000
10% offered a salary of more than £67,500 £61,500 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Berkshire

Technical Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Berkshire region.

Technical Support Salary Trend in Berkshire

Technical Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Berkshire region over the 3 months to 19 September 2014.

Technical Support Salary Histogram in Berkshire

Technical Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Berkshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +14 50 £31,250 -10.71% 6
Bracknell +5 31 £36,500 +10.60%
Windsor -5 15 £29,000 -40.20%
Maidenhead -4 8 £50,000 +44.92% 1
Slough +8 6 £33,000 +16.81% 1
Wokingham -7 1 £36,000 +53.19% 3
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 19 September 2014, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 191 (63.88%) Windows
2 123 (41.14%) Microsoft
3 118 (39.46%) Linux
4 104 (34.78%) SQL
5 95 (31.77%) Oracle
6 89 (29.77%) UNIX
7 84 (28.09%) VMware
8 80 (26.76%) SQL Server
9 48 (16.05%) MS Excel
9 48 (16.05%) TCP/IP
10 45 (15.05%) Active Directory
11 44 (14.72%) German Language
12 43 (14.38%) French Language
13 41 (13.71%) SAN
14 39 (13.04%) Internet
14 39 (13.04%) SLA
14 39 (13.04%) VMware Infrastructure
15 37 (12.37%) Relational Database
16 34 (11.37%) SharePoint
17 33 (11.04%) Solaris
17 33 (11.04%) DNS
18 32 (10.70%) Business Intelligence
19 30 (10.03%) RDBMS
19 30 (10.03%) Telecoms
20 29 (9.70%) Lotus Domino
20 29 (9.70%) Hyper-V
21 27 (9.03%) Big Data
21 27 (9.03%) Firewall
21 27 (9.03%) Clustering
22 26 (8.70%) IIS

Technical Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 19 September 2014, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (11.37%) SharePoint
2 29 (9.70%) Lotus Domino
3 26 (8.70%) IIS
4 24 (8.03%) MS Exchange
5 16 (5.35%) Tomcat
6 13 (4.35%) Apache
7 9 (3.01%) Lync
8 7 (2.34%) Exchange Server 2007
9 6 (2.01%) WebLogic
10 5 (1.67%) WebSphere
10 5 (1.67%) Exchange Server 2010
10 5 (1.67%) Exchange Server 2013
11 3 (1.00%) Exchange Server 2003
12 2 (0.67%) Exchange Server 5.5
12 2 (0.67%) WordPress
12 2 (0.67%) Office Communications Server
12 2 (0.67%) IBM Notes
13 1 (0.33%) WebSphere Application Server
13 1 (0.33%) Oracle Collaboration Suite
13 1 (0.33%) JCAPS
Applications
1 48 (16.05%) MS Excel
2 23 (7.69%) MS Office
3 7 (2.34%) MS Visio
3 7 (2.34%) MS PowerPoint
4 1 (0.33%) Spreadsheet
Business Applications
1 1 (0.33%) Dynamics CRM
1 1 (0.33%) Dynamics AX
Cloud Services
1 9 (3.01%) SaaS
2 4 (1.34%) Office 365
Communications & Networking
1 48 (16.05%) TCP/IP
2 41 (13.71%) SAN
3 39 (13.04%) Internet
4 33 (11.04%) DNS
5 27 (9.03%) Firewall
6 22 (7.36%) DHCP
6 22 (7.36%) LAN
7 20 (6.69%) WAN
8 13 (4.35%) VoIP
9 10 (3.34%) Wireless
10 9 (3.01%) ISDN
11 8 (2.68%) Intranet
11 8 (2.68%) iSCSI
12 7 (2.34%) VPN
13 6 (2.01%) PBX
13 6 (2.01%) LDAP
14 4 (1.34%) ATM
14 4 (1.34%) WCDMA
14 4 (1.34%) GPRS
14 4 (1.34%) GSM
Database & Business Intelligence
1 80 (26.76%) SQL Server
2 37 (12.37%) Relational Database
3 30 (10.03%) RDBMS
4 27 (9.03%) Big Data
5 22 (7.36%) Oracle Database
5 22 (7.36%) Oracle Database 10g
5 22 (7.36%) SQL Server 2000
6 21 (7.02%) MySQL
7 18 (6.02%) SQL Server Reporting Services
8 17 (5.69%) DB2
9 11 (3.68%) OLAP
9 11 (3.68%) Oracle OLAP
9 11 (3.68%) MongoDB
9 11 (3.68%) NoSQL
10 8 (2.68%) Crystal Reports
11 6 (2.01%) SQL Server 2012
12 2 (0.67%) SQL Server 2008
12 2 (0.67%) DB2 UDB
13 1 (0.33%) SQL Server Analysis Services
13 1 (0.33%) Microsoft Analysis Services
Development Applications
1 3 (1.00%) Oracle Forms
2 1 (0.33%) Subversion
2 1 (0.33%) Maven
2 1 (0.33%) Jenkins
General
1 44 (14.72%) German Language
2 43 (14.38%) French Language
3 30 (10.03%) Telecoms
4 22 (7.36%) Spanish Language
5 19 (6.35%) Russian Language
6 12 (4.01%) Finance
7 7 (2.34%) Multimedia
8 6 (2.01%) Electronics
9 5 (1.67%) Marketing
10 3 (1.00%) Banking
11 2 (0.67%) Retail
11 2 (0.67%) Billing
11 2 (0.67%) Back Office
11 2 (0.67%) Italian Language
12 1 (0.33%) Dutch Language
12 1 (0.33%) Hungarian Language
12 1 (0.33%) Advertising
Libraries, Frameworks & Software Standards
1 17 (5.69%) XML
2 16 (5.35%) Web Services
3 15 (5.02%) HTML
4 10 (3.34%) J2EE
5 7 (2.34%) .NET
6 2 (0.67%) Regular Expression
6 2 (0.67%) COM
7 1 (0.33%) CSS
7 1 (0.33%) JSP
7 1 (0.33%) SOAP
7 1 (0.33%) XSLT
7 1 (0.33%) Middleware
7 1 (0.33%) LAMP
7 1 (0.33%) Java EE
Miscellaneous
1 27 (9.03%) Clustering
2 24 (8.03%) Open Source
3 19 (6.35%) Analytical Skills
4 12 (4.01%) Data Integration
5 11 (3.68%) Enterprise Software
6 9 (3.01%) Video Conferencing
7 5 (1.67%) Computer Science
7 5 (1.67%) Smartphone
7 5 (1.67%) Social Media
8 3 (1.00%) Cryptography
8 3 (1.00%) PKI
8 3 (1.00%) Management Information System
8 3 (1.00%) Replication
9 2 (0.67%) IPTV
10 1 (0.33%) Blackberry
10 1 (0.33%) Handset
10 1 (0.33%) Mobile App
10 1 (0.33%) Mathematics
Operating Systems
1 191 (63.88%) Windows
2 118 (39.46%) Linux
3 89 (29.77%) UNIX
4 33 (11.04%) Solaris
5 15 (5.02%) Windows Server 2008
6 14 (4.68%) Ubuntu
7 13 (4.35%) Windows Server 2003
8 12 (4.01%) Windows 7
9 11 (3.68%) Debian
9 11 (3.68%) HPUX
10 10 (3.34%) AIX
11 9 (3.01%) Red Hat Enterprise Linux
11 9 (3.01%) Windows Server 2012
12 6 (2.01%) Windows 2000
13 5 (1.67%) SUSE
14 4 (1.34%) Windows Vista
14 4 (1.34%) CentOS
14 4 (1.34%) Windows NT
15 3 (1.00%) Windows XP
15 3 (1.00%) Mac OS X
Processes & Methodologies
1 32 (10.70%) Business Intelligence
2 23 (7.69%) Validation
2 23 (7.69%) Business Analytics
2 23 (7.69%) Analytics
3 22 (7.36%) Systems Analysis
3 22 (7.36%) Project Management
4 16 (5.35%) Service Management
4 16 (5.35%) CRM
5 15 (5.02%) ITIL
5 15 (5.02%) ETL
5 15 (5.02%) Vulnerability Management
6 10 (3.34%) Service Delivery
7 9 (3.01%) Data Analysis
8 8 (2.68%) Data Migration
8 8 (2.68%) Migration
8 8 (2.68%) Security Management
8 8 (2.68%) ITSM
8 8 (2.68%) Performance Analysis
9 7 (2.34%) Time Management
9 7 (2.34%) Configuration Management
Programming Languages
1 104 (34.78%) SQL
2 19 (6.35%) Java
3 14 (4.68%) JavaScript
4 7 (2.34%) C++
5 5 (1.67%) Perl
6 4 (1.34%) C#
6 4 (1.34%) Bash Shell
7 3 (1.00%) PowerShell
8 2 (0.67%) Shell Script
8 2 (0.67%) C
9 1 (0.33%) Python
9 1 (0.33%) PHP
9 1 (0.33%) Ruby
Qualifications
1 25 (8.36%) Degree
2 21 (7.02%) Microsoft Certification
3 20 (6.69%) CISSP
3 20 (6.69%) Security Cleared
4 19 (6.35%) MCSE
5 17 (5.69%) CEH
6 14 (4.68%) CCNA
6 14 (4.68%) Cisco Certification
6 14 (4.68%) MCP
7 13 (4.35%) SC Cleared
8 8 (2.68%) DV Cleared
9 6 (2.01%) VMware Certified Professional (VCP)
9 6 (2.01%) Network+ Certification
9 6 (2.01%) MCSA
9 6 (2.01%) MCDBA
10 4 (1.34%) CCA
10 4 (1.34%) Citrix Certification
11 3 (1.00%) CCNP
11 3 (1.00%) MCITP
12 2 (0.67%) CCEA
Quality Assurance & Compliance
1 39 (13.04%) SLA
2 9 (3.01%) ISO/IEC 27001
3 8 (2.68%) HL7
System Software
1 45 (15.05%) Active Directory
2 39 (13.04%) VMware Infrastructure
3 29 (9.70%) Hyper-V
4 10 (3.34%) VMware ESX
5 6 (2.01%) VMware Workstation
6 5 (1.67%) Microsoft App-V
7 4 (1.34%) XenApp
7 4 (1.34%) XenServer
7 4 (1.34%) XenDesktop
8 3 (1.00%) Terminal Server
8 3 (1.00%) Terminal Services
8 3 (1.00%) VMware Server
9 2 (0.67%) ISA Server
9 2 (0.67%) Samba
9 2 (0.67%) Nmap
9 2 (0.67%) Squid
9 2 (0.67%) qmail
9 2 (0.67%) Postfix
9 2 (0.67%) Sendmail
10 1 (0.33%) vSphere
Systems Management
1 7 (2.34%) SCCM
2 3 (1.00%) SCOM
3 2 (0.67%) Cisco IPCC
3 2 (0.67%) Nessus
3 2 (0.67%) WSUS
3 2 (0.67%) Cisco CUCM
4 1 (0.33%) HP Data Protector
Vendors
1 123 (41.14%) Microsoft
2 95 (31.77%) Oracle
3 84 (28.09%) VMware
4 26 (8.70%) HP
5 22 (7.36%) Sun
6 20 (6.69%) Cisco
7 13 (4.35%) Citrix
8 11 (3.68%) Sybase
8 11 (3.68%) Red Hat
9 7 (2.34%) Symantec
9 7 (2.34%) SAP
9 7 (2.34%) Juniper
10 6 (2.01%) Apple
11 5 (1.67%) EMC
12 4 (1.34%) AppSense
12 4 (1.34%) Perforce
13 3 (1.00%) Hitachi
13 3 (1.00%) JBoss
13 3 (1.00%) IBM
14 2 (0.67%) Novell
Berkshire
Logic Engagements Ltd
Salary: £40000 per annum + on-call allowance, bonus
Posted: 2 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £28000 - £37000 per annum + Annual bonus & healthcare
Posted: 2 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18300 - £23300 per annum + £1,200 DV allowance
Posted: 2 days ago
Reading, Berkshire
Opus Recruitment Solutions Ltd
Salary: £30000 to £50000 per annum
Posted: 3 days ago
Wokingham, Berkshire
Yoh Company
Salary: £40000 - £50000 per annum
Posted: 3 days ago
Wokingham, Berkshire
ComputAppoint
Salary: £34000 - £38000 per annum
Posted: 3 days ago
Reading, Berkshire
Davanti Solutions
Salary: £32,000 per annum
Posted: 4 days ago
Berkshire
Arden Resourcing Limited
Salary: From £45,000 to £55,000 per annum + Benefits and Bonus
Posted: 5 days ago
Maidenhead, Berkshire
Arden Resourcing Limited
Salary: From £40,000 to £45,000 per annum + Benefits and Bonus
Posted: 5 days ago
Hungerford/ Bristol
ADP Dealer Services
Salary: Competitive salary with excellent beCompettive salary with excellent benefits packagenefits
Posted: 5 days ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent Basic and Bens
Posted: 6 days ago
Reading
Recruitment Revolution Limited
Salary: £20,000 - £24,000 + Excellent Company Benefits Package
Posted: 12 days ago
Wokingham
Interquest - IQ ESM
Salary: £43000 - £48000 per annum
Posted: 23 days ago
Slough, Berkshire
Yoh Company
Salary: £30000 - £35000 per annum
Posted: 23 days ago