The statistics below represent IT jobs advertised across the Berkshire region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Technical Support
South East / Berkshire
Rank 121 108 91
Rank change year-on-year
-13 -17
Permanent jobs requiring a Technical Support 66 132 137
As % of all permanent IT jobs located in Berkshire 1.79% 2.50% 2.59%
As % of the Job Titles category 1.88% 2.61% 2.70%
Number of salaries quoted 57 107 111
Median salary £30,000 £36,000 £37,500
Median salary % change year-on-year
-16.66% -4.00%
90% offered a salary of more than £22,300 £24,000 £25,000
10% offered a salary of more than £42,600 £60,500 £48,500
UK excluding London median salary £27,000 £29,000 £32,500
% change year-on-year
-6.89% -10.76%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
3514 5051 5071
As % of all permanent IT jobs located in Berkshire 95.54% 95.81% 96.04%
Number of salaries quoted 2742 4113 3650
Median salary £50,000 £50,000 £45,000
Median salary % change year-on-year
- +11.11%
90% offered a salary of more than £27,500 £29,000 £25,000
10% offered a salary of more than £72,500 £65,000 £68,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Technical Support
Jobs Demand Trend in Berkshire

The demand trend of job ads across the Berkshire region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Berkshire

Technical Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Berkshire region.

Technical Support Salary Trend in Berkshire

Technical Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Berkshire region over the 3 months to 17 January 2017.

Technical Support Salary Histogram in Berkshire

Technical Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Berkshire region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -10 47 £27,500 -22.53% 7
Bracknell +4 7 £40,000 -
Slough +28 5 £30,000 -14.28%
Maidenhead -3 2 £32,000 -24.70%
Hungerford -7 2 £31,500 -
Technical Support
South East

Technical Support Skill Set
Top 30 Related IT Skills in Berkshire

For the 6 months to 17 January 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring Technical Support in the job title.

1 112 (70.44%) Windows
2 82 (51.57%) Linux
3 74 (46.54%) Microsoft
4 65 (40.88%) VMware
5 64 (40.25%) Windows Server
6 61 (38.36%) SQL
7 48 (30.19%) Active Directory
8 38 (23.90%) SQL Server
9 35 (22.01%) TCP/IP
9 35 (22.01%) MS Excel
10 30 (18.87%) MS Exchange
10 30 (18.87%) Firewall
10 30 (18.87%) Data Protection
11 29 (18.24%) LAN
12 27 (16.98%) VMware Infrastructure
13 26 (16.35%) Unix
14 25 (15.72%) WAN
15 24 (15.09%) Windows Server 2008
16 23 (14.47%) DNS
16 23 (14.47%) Cisco Certification
17 22 (13.84%) IIS
18 21 (13.21%) Cisco
18 21 (13.21%) CCNA
19 20 (12.58%) Windows Server 2012
19 20 (12.58%) Oracle
19 20 (12.58%) French Language
20 18 (11.32%) Analytical Skills
21 17 (10.69%) Apache
21 17 (10.69%) WebSphere
22 16 (10.06%) Tomcat

Technical Support Skill Set
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (18.87%) MS Exchange
2 22 (13.84%) IIS
3 17 (10.69%) Apache
3 17 (10.69%) WebSphere
4 16 (10.06%) Tomcat
5 15 (9.43%) WebLogic
6 11 (6.92%) IBM Notes
7 10 (6.29%) Exchange Server 2010
7 10 (6.29%) Skype for Business
8 9 (5.66%) Exchange Server 2013
9 4 (2.52%) JBoss
10 2 (1.26%) SharePoint
11 1 (0.63%) Exchange Server 2003
11 1 (0.63%) Oracle SOA Suite
Applications
1 35 (22.01%) MS Excel
2 16 (10.06%) MS Office
3 2 (1.26%) MS PowerPoint
3 2 (1.26%) MS Visio
Business Applications
1 1 (0.63%) Dynamics AX
Cloud Services
1 6 (3.77%) Office 365
2 4 (2.52%) SaaS
3 3 (1.89%) Cloud Computing
4 1 (0.63%) Microsoft Azure
Communications & Networking
1 35 (22.01%) TCP/IP
2 30 (18.87%) Firewall
3 29 (18.24%) LAN
4 25 (15.72%) WAN
5 23 (14.47%) DNS
6 11 (6.92%) Internet
6 11 (6.92%) Intrusion Detection
7 10 (6.29%) HTTP
8 8 (5.03%) SAN
8 8 (5.03%) SSL
9 6 (3.77%) PBX
9 6 (3.77%) VoIP
10 5 (3.14%) DHCP
10 5 (3.14%) SMTP
10 5 (3.14%) Wireless
11 4 (2.52%) MPLS
11 4 (2.52%) NAS
11 4 (2.52%) SSH
11 4 (2.52%) Unified Communications
11 4 (2.52%) WebEx
Database & Business Intelligence
1 38 (23.90%) SQL Server
2 4 (2.52%) DB2
2 4 (2.52%) SQL Server 2008
3 3 (1.89%) MySQL
3 3 (1.89%) Relational Database
3 3 (1.89%) SQL Server 2012
4 2 (1.26%) Oracle Database
Development Applications
1 4 (2.52%) JIRA
2 3 (1.89%) SQL Server Management Studio (SSMS)
3 1 (0.63%) Eclipse
3 1 (0.63%) IntelliJ
3 1 (0.63%) Maven
3 1 (0.63%) NetBeans
General
1 20 (12.58%) French Language
2 15 (9.43%) Italian Language
3 13 (8.18%) Spanish Language
4 9 (5.66%) Finance
4 9 (5.66%) German Language
5 7 (4.40%) Portuguese Language
6 5 (3.14%) Manufacturing
7 4 (2.52%) Telecoms
8 3 (1.89%) Games
9 2 (1.26%) Law
9 2 (1.26%) Retail
10 1 (0.63%) Arabic Language
Libraries, Frameworks & Software Standards
1 14 (8.81%) Web Services
2 9 (5.66%) Regular Expression
3 4 (2.52%) XML
4 3 (1.89%) .NET
5 2 (1.26%) HTML
6 1 (0.63%) COM
6 1 (0.63%) CSS
6 1 (0.63%) Java EE
6 1 (0.63%) Java SE
6 1 (0.63%) JMS
6 1 (0.63%) REST
6 1 (0.63%) SOAP
6 1 (0.63%) Spring
Miscellaneous
1 18 (11.32%) Analytical Skills
2 13 (8.18%) Computer Science
3 8 (5.03%) Clustering
4 7 (4.40%) Management Information System
5 6 (3.77%) Data Centre
5 6 (3.77%) PKI
6 3 (1.89%) Enterprise Software
6 3 (1.89%) IVR
6 3 (1.89%) Replication
7 2 (1.26%) Biometrics
7 2 (1.26%) CMDB
7 2 (1.26%) Cyberthreat
7 2 (1.26%) Mobile App
8 1 (0.63%) Blackberry
8 1 (0.63%) Digital Media
8 1 (0.63%) Driving Licence
8 1 (0.63%) EMC VNX
8 1 (0.63%) Hybrid Cloud
8 1 (0.63%) iPhone
8 1 (0.63%) Life Science
Operating Systems
1 112 (70.44%) Windows
2 82 (51.57%) Linux
3 64 (40.25%) Windows Server
4 26 (16.35%) Unix
5 24 (15.09%) Windows Server 2008
6 20 (12.58%) Windows Server 2012
7 12 (7.55%) Windows Server 2003
8 11 (6.92%) Mac OS
8 11 (6.92%) Windows NT
9 7 (4.40%) Windows 7
10 6 (3.77%) Red Hat Enterprise Linux
10 6 (3.77%) Solaris
10 6 (3.77%) Windows 10
11 4 (2.52%) AIX
11 4 (2.52%) HPUX
12 2 (1.26%) CentOS
12 2 (1.26%) IRIX
12 2 (1.26%) Ubuntu
12 2 (1.26%) Windows XP
13 1 (0.63%) Windows 8
Processes & Methodologies
1 30 (18.87%) Data Protection
2 10 (6.29%) Data Management
3 9 (5.66%) Vulnerability Management
4 7 (4.40%) ITIL
5 6 (3.77%) Network Management
6 5 (3.14%) Data Security
7 4 (2.52%) Analytics
7 4 (2.52%) Case Management
7 4 (2.52%) Cybersecurity
7 4 (2.52%) Open Source
7 4 (2.52%) OWASP
7 4 (2.52%) Performance Management
7 4 (2.52%) Vulnerability Scanning
8 3 (1.89%) DevOps
8 3 (1.89%) Identity Management
8 3 (1.89%) Load Balancing
8 3 (1.89%) Presales
8 3 (1.89%) User Acceptance Testing
8 3 (1.89%) Validation
8 3 (1.89%) Workflow
Programming Languages
1 61 (38.36%) SQL
2 5 (3.14%) Bash Shell
3 4 (2.52%) Python
4 3 (1.89%) C#
4 3 (1.89%) Java
4 3 (1.89%) PL/SQL
4 3 (1.89%) Shell Script
5 2 (1.26%) JavaScript
5 2 (1.26%) PowerShell
5 2 (1.26%) T-SQL
6 1 (0.63%) C
6 1 (0.63%) C++
6 1 (0.63%) VB.NET
6 1 (0.63%) X++
Qualifications
1 23 (14.47%) Cisco Certification
2 21 (13.21%) CCNA
3 15 (9.43%) CISSP
4 14 (8.81%) MCSE
4 14 (8.81%) Microsoft Certification
5 13 (8.18%) CEH
5 13 (8.18%) Degree
6 5 (3.14%) CCNP
6 5 (3.14%) VMware Certified Professional (VCP)
7 4 (2.52%) CompTIA Security+
7 4 (2.52%) MCP
7 4 (2.52%) Security Cleared
7 4 (2.52%) Security+ Certification
8 3 (1.89%) SC Cleared
9 2 (1.26%) CCNP Voice
9 2 (1.26%) CCVP
10 1 (0.63%) HND
Quality Assurance & Compliance
1 9 (5.66%) PCI DSS
1 9 (5.66%) SLA
2 1 (0.63%) HL7
System Software
1 48 (30.19%) Active Directory
2 27 (16.98%) VMware Infrastructure
3 14 (8.81%) Hyper-V
4 9 (5.66%) Samba
5 5 (3.14%) Virtual Desktop
5 5 (3.14%) VMware ESXi
6 3 (1.89%) VMware Workstation
7 2 (1.26%) VMware ESX
8 1 (0.63%) Virtual Machines
8 1 (0.63%) VirtualBox
Systems Management
1 9 (5.66%) Nmap
2 8 (5.03%) Backup Exec
2 8 (5.03%) NetBackup
3 7 (4.40%) Nessus
4 3 (1.89%) Ansible
4 3 (1.89%) Cisco CUCM
4 3 (1.89%) EMC NetWorker
4 3 (1.89%) HP Data Protector
4 3 (1.89%) Legato
5 2 (1.26%) Cisco CME
5 2 (1.26%) Cisco UCCX
6 1 (0.63%) Perfmon
6 1 (0.63%) SCCM
6 1 (0.63%) Tivoli Storage Manager
Vendors
1 74 (46.54%) Microsoft
2 65 (40.88%) VMware
3 21 (13.21%) Cisco
4 20 (12.58%) Oracle
5 13 (8.18%) HP
6 11 (6.92%) Lotus
6 11 (6.92%) Novell
7 10 (6.29%) EMC
7 10 (6.29%) Veeam
8 9 (5.66%) Avaya
8 9 (5.66%) IBM
8 9 (5.66%) Red Hat
9 8 (5.03%) Mitel
9 8 (5.03%) NetApp
10 7 (4.40%) CommVault
11 6 (3.77%) NEC
11 6 (3.77%) Veritas
12 5 (3.14%) Salesforce.com
13 4 (2.52%) arcserve
13 4 (2.52%) Symantec
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