The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 116 73 109
Rank change year-on-year
-43 +36
Permanent jobs requiring a Technical Support 103 157 118
As % of all permanent IT jobs located in Berkshire 2.06% 2.80% 2.15%
As % of the Job Titles category 2.20% 3.00% 2.31%
Number of salaries quoted 93 132 112
Average salary £37,500 £37,000 £35,000
Average salary % change year-on-year
+1.35% +5.71%
90% offered a salary of more than £23,600 £23,500 £25,000
10% offered a salary of more than £45,000 £50,000 £45,700
UK excluding London average salary £27,500 £30,000 £31,000
% change year-on-year
-8.33% -3.22%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4692 5231 5117
As % of all permanent IT jobs located in Berkshire 94.03% 93.18% 93.36%
Number of salaries quoted 3584 3738 4072
Average salary £47,500 £45,000 £42,500
Average salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £27,500 £25,500 £25,000
10% offered a salary of more than £69,000 £65,000 £67,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Berkshire

Technical Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Berkshire region.

Technical Support Salary Trend in Berkshire

Technical Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Berkshire region over the 3 months to 28 July 2015.

Technical Support Salary Histogram in Berkshire

Technical Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Berkshire region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -2 56 £37,500 +5.63% 11
Bracknell -2 17 £38,500 -3.75%
Newbury +9 7 £16,500 -52.85%
Slough -7 5 £35,000 +21.73% 1
Wokingham -10 2 £22,500 -35.71%
Windsor -2 1 £52,500 +110.00%
Hungerford - 1 - - 1
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 28 July 2015, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 118 (53.15%) Linux
2 109 (49.10%) Windows
3 85 (38.29%) Microsoft
4 81 (36.49%) SQL
5 69 (31.08%) UNIX
6 55 (24.77%) Active Directory
7 54 (24.32%) MS Excel
8 52 (23.42%) Oracle
9 49 (22.07%) Cisco
9 49 (22.07%) VMware
10 47 (21.17%) TCP/IP
11 39 (17.57%) Windows Server 2012
12 38 (17.12%) Firewall
13 36 (16.22%) Degree
13 36 (16.22%) German Language
14 35 (15.77%) Windows Server 2008
15 30 (13.51%) French Language
15 30 (13.51%) WAN
15 30 (13.51%) Java
15 30 (13.51%) MS Exchange
16 28 (12.61%) MS Office
16 28 (12.61%) LAN
16 28 (12.61%) Windows Server 2003
16 28 (12.61%) Time Management
16 28 (12.61%) Vulnerability Management
17 27 (12.16%) CISSP
17 27 (12.16%) ITIL
17 27 (12.16%) CEH
18 25 (11.26%) DNS
19 24 (10.81%) PostgreSQL

Technical Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 28 July 2015, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (13.51%) MS Exchange
2 18 (8.11%) Tomcat
3 17 (7.66%) Exchange Server 2010
4 13 (5.86%) Exchange Server 2013
5 12 (5.41%) Apache
5 12 (5.41%) IIS
6 7 (3.15%) JBoss
6 7 (3.15%) Lotus Domino
7 6 (2.70%) Lync
8 2 (0.90%) Office Communications Server
8 2 (0.90%) SharePoint
8 2 (0.90%) WebLogic
9 1 (0.45%) WebSphere
9 1 (0.45%) nginx
9 1 (0.45%) Jetty
9 1 (0.45%) Exchange Server 2007
9 1 (0.45%) Joomla!
Applications
1 54 (24.32%) MS Excel
2 28 (12.61%) MS Office
Business Applications
1 6 (2.70%) Nortel Periphonics
2 3 (1.35%) Remedy ITSM
3 2 (0.90%) Dynamics AX
3 2 (0.90%) BusinessWare
4 1 (0.45%) Dynamics CRM
Cloud Services
1 11 (4.95%) SaaS
2 7 (3.15%) Office 365
3 4 (1.80%) Cloud Computing
4 2 (0.90%) Google Apps
Communications & Networking
1 47 (21.17%) TCP/IP
2 38 (17.12%) Firewall
3 30 (13.51%) WAN
4 28 (12.61%) LAN
5 25 (11.26%) DNS
6 19 (8.56%) SAN
7 14 (6.31%) Internet
7 14 (6.31%) DHCP
8 9 (4.05%) Wireshark
9 8 (3.60%) iSCSI
9 8 (3.60%) Wireless
10 7 (3.15%) NetScaler
11 6 (2.70%) Cisco ICM
11 6 (2.70%) Frame Relay
12 5 (2.25%) Ethernet
12 5 (2.25%) SNMP
13 4 (1.80%) Cisco ASA
13 4 (1.80%) Wi-Fi
14 3 (1.35%) LDAP
14 3 (1.35%) VoIP
Database & Business Intelligence
1 24 (10.81%) PostgreSQL
2 23 (10.36%) MySQL
3 22 (9.91%) Relational Database
4 16 (7.21%) SQL Server
5 9 (4.05%) RDBMS
6 6 (2.70%) BusinessObjects
7 5 (2.25%) MS Access
8 4 (1.80%) Oracle Database
8 4 (1.80%) Oracle Reports
8 4 (1.80%) DB2
9 3 (1.35%) Data Warehouse
10 2 (0.90%) SQL Server 2000
10 2 (0.90%) SQL Server 2005
11 1 (0.45%) Big Data
Development Applications
1 1 (0.45%) Subversion
1 1 (0.45%) Maven
1 1 (0.45%) Oracle Forms
1 1 (0.45%) Jenkins
1 1 (0.45%) Team Foundation Server
General
1 36 (16.22%) German Language
2 30 (13.51%) French Language
3 12 (5.41%) Spanish Language
4 9 (4.05%) Italian Language
5 8 (3.60%) Telecoms
6 4 (1.80%) Retail
7 2 (0.90%) Portuguese Language
7 2 (0.90%) Marketing
7 2 (0.90%) Finance
7 2 (0.90%) Law
8 1 (0.45%) Manufacturing
8 1 (0.45%) Automotive
8 1 (0.45%) Multimedia
Libraries, Frameworks & Software Standards
1 12 (5.41%) Web Services
2 10 (4.50%) XML
3 8 (3.60%) .NET
4 6 (2.70%) Servlets
5 5 (2.25%) HTML
6 4 (1.80%) ODBC
6 4 (1.80%) Ajax
7 3 (1.35%) Middleware
7 3 (1.35%) CSS
7 3 (1.35%) J2EE
7 3 (1.35%) XHTML
7 3 (1.35%) Esper
8 2 (0.90%) FreeMarker
9 1 (0.45%) SAP Basis
9 1 (0.45%) .NET Framework
9 1 (0.45%) JSP
9 1 (0.45%) ASP.NET
Miscellaneous
1 22 (9.91%) Analytical Skills
1 22 (9.91%) Computer Science
2 19 (8.56%) Data Centre
3 7 (3.15%) Enterprise Software
4 5 (2.25%) Clustering
4 5 (2.25%) Replication
5 3 (1.35%) Management Information System
5 3 (1.35%) CMDB
6 2 (0.90%) Video Conferencing
6 2 (0.90%) FMCG
6 2 (0.90%) Social Media
6 2 (0.90%) PKI
7 1 (0.45%) Blackberry
7 1 (0.45%) e-Health
7 1 (0.45%) Statistics
7 1 (0.45%) Enterprise Cloud
7 1 (0.45%) FlexPod
7 1 (0.45%) Data Integration
Operating Systems
1 118 (53.15%) Linux
2 109 (49.10%) Windows
3 69 (31.08%) UNIX
4 39 (17.57%) Windows Server 2012
5 35 (15.77%) Windows Server 2008
6 28 (12.61%) Windows Server 2003
7 17 (7.66%) Mac OS X
7 17 (7.66%) Windows 7
7 17 (7.66%) Windows 8
8 16 (7.21%) Windows XP
9 14 (6.31%) Solaris
10 10 (4.50%) Red Hat Enterprise Linux
11 6 (2.70%) AIX
11 6 (2.70%) HPUX
11 6 (2.70%) SUSE
12 2 (0.90%) CentOS
12 2 (0.90%) Windows NT
12 2 (0.90%) Windows 2000
13 1 (0.45%) Debian
13 1 (0.45%) Ubuntu
Processes & Methodologies
1 28 (12.61%) Time Management
1 28 (12.61%) Vulnerability Management
2 27 (12.16%) ITIL
3 12 (5.41%) Product Management
3 12 (5.41%) Software Engineering
3 12 (5.41%) Web Development
4 10 (4.50%) Root Cause Analysis
5 8 (3.60%) Performance Tuning
6 7 (3.15%) Service Management
7 5 (2.25%) Business Intelligence
8 4 (1.80%) Network Management
8 4 (1.80%) Incident Management
8 4 (1.80%) Service Delivery
8 4 (1.80%) Change Management
8 4 (1.80%) Disaster Recovery
9 3 (1.35%) ITSM
9 3 (1.35%) Workflow
9 3 (1.35%) Information Security
9 3 (1.35%) Line Management
9 3 (1.35%) IT Asset Management
Programming Languages
1 81 (36.49%) SQL
2 30 (13.51%) Java
3 19 (8.56%) Perl
4 17 (7.66%) Python
5 10 (4.50%) Ruby
6 9 (4.05%) C
7 8 (3.60%) C++
8 7 (3.15%) JavaScript
8 7 (3.15%) PowerShell
9 5 (2.25%) PHP
10 4 (1.80%) F#
10 4 (1.80%) T-SQL
11 3 (1.35%) Bash Shell
12 2 (0.90%) Google Apps Script
12 2 (0.90%) Shell Script
12 2 (0.90%) C#
13 1 (0.45%) Delphi
13 1 (0.45%) VB
13 1 (0.45%) VB.NET
13 1 (0.45%) VBA
Qualifications
1 36 (16.22%) Degree
2 27 (12.16%) CISSP
2 27 (12.16%) CEH
3 18 (8.11%) Microsoft Certification
4 16 (7.21%) Cisco Certification
5 15 (6.76%) Security Cleared
6 14 (6.31%) SC Cleared
7 12 (5.41%) MCP
7 12 (5.41%) CCNA
8 9 (4.05%) MCSE
8 9 (4.05%) CCA
8 9 (4.05%) Citrix Certification
9 8 (3.60%) A+ Certification
9 8 (3.60%) MCDBA
10 7 (3.15%) MCITP
11 5 (2.25%) Network+ Certification
11 5 (2.25%) VMware Certified Professional (VCP)
11 5 (2.25%) MCSA
12 4 (1.80%) ITIL Certification
12 4 (1.80%) OCA
Quality Assurance & Compliance
1 8 (3.60%) SLA
2 1 (0.45%) PCI DSS
System Software
1 55 (24.77%) Active Directory
2 19 (8.56%) VMware Infrastructure
3 15 (6.76%) VMware ESX
4 13 (5.86%) Hyper-V
4 13 (5.86%) vSphere
5 10 (4.50%) XenApp
6 7 (3.15%) Microsoft App-V
6 7 (3.15%) Terminal Services
6 7 (3.15%) XenDesktop
7 5 (2.25%) VMware Workstation
7 5 (2.25%) XenServer
8 3 (1.35%) VMware ESXi
9 2 (0.90%) Veritas Cluster Server
10 1 (0.45%) Squid
10 1 (0.45%) qmail
10 1 (0.45%) VMware Server
Systems Management
1 18 (8.11%) SCCM
2 11 (4.95%) SCOM
3 7 (3.15%) EdgeSight
4 6 (2.70%) Nmap
4 6 (2.70%) Cisco IPCC
5 3 (1.35%) CA Single Sign-On
5 3 (1.35%) HP UCMDB
6 2 (0.90%) Cisco CUCM
6 2 (0.90%) Tivoli Storage Manager
6 2 (0.90%) OpenView Configuration Management
7 1 (0.45%) NetBackup
7 1 (0.45%) AirWatch
7 1 (0.45%) Red Hat Satellite
7 1 (0.45%) Veritas Storage Foundation
Vendors
1 85 (38.29%) Microsoft
2 52 (23.42%) Oracle
3 49 (22.07%) Cisco
3 49 (22.07%) VMware
4 21 (9.46%) Citrix
5 19 (8.56%) HP
6 14 (6.31%) Red Hat
6 14 (6.31%) Juniper
7 10 (4.50%) Sun
8 9 (4.05%) LANDesk
9 8 (3.60%) Sybase
9 8 (3.60%) AppSense
10 7 (3.15%) Veritas
10 7 (3.15%) EMC
11 6 (2.70%) Nortel
11 6 (2.70%) Apple
11 6 (2.70%) Genesys
12 5 (2.25%) Hitachi
12 5 (2.25%) IBM
13 4 (1.80%) NetApp
Reading, Berkshire
Evolution Recruitment Solutions
Salary: 40,000 plus excellent
Posted: 7 hours ago
Reading, Berkshire
EXCELerate
Salary: Up to £32k, Pension, Health Insurance
Posted: 12 hours ago
Reading, Berkshire
TEKsystems
Salary: £50000 - £60000 per annum
Posted: Yesterday
Maidenhead, Berkshire
Candidate Source
Salary: £24,000 - £27,000 per annum basic + Benefits
Posted: Yesterday
Reading, Berkshire
83Zero
Salary: From £50,000 to £55,000 per annum + Excellent Benefits (Please see bel
Posted: Yesterday
Reading, Berkshire
83Zero
Salary: From £39,000 to £45,000 per annum + Excellent Benefits (Please see bel
Posted: Yesterday
Reading, Berkshire
Talent International
Salary: £45000 - £60000.00 per annum
Posted: 5 days ago
Reading, Berkshire
Logic Engagements Ltd
Salary: £0.00 - £40000 per annum + bonus, on-call allowance etc.
Posted: 5 days ago
Reading
Hays IT - Uk Posting account
Salary: £22000 - £28000 per annum + Benefits
Posted: 8 days ago
Reading, Berkshire
Symantec
Salary: Unspecified Competitive
Posted: 11 days ago
Hungerford, Berkshire
CDK Global
Salary: Competitive
Posted: 15 days ago
Reading, Berkshire
Symantec
Salary: Unspecified Negotiable
Posted: 20 days ago
Reading
Hays IT - Uk Posting account
Salary: £22000 - £28000 per annum + Benefits
Posted: 20 days ago
Berkshire
Nigel Frank International Limited - Newcastle
Salary: £45000 - £65000 per annum + Negotiable
Posted: 25 days ago