The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 126 73 76
Rank change year-on-year
-53 +3
Permanent jobs requiring a Technical Support 95 162 171
As % of all permanent IT jobs located in Berkshire 1.86% 2.94% 3.28%
As % of the Job Titles category 2.00% 3.17% 3.48%
Number of salaries quoted 82 133 156
Average salary £40,000 £37,000 £35,000
Average salary % change year-on-year
+8.10% +5.71%
90% offered a salary of more than £23,100 £22,500 £27,500
10% offered a salary of more than £47,500 £47,500 £46,000
UK excluding London average salary £28,500 £30,000 £30,500
% change year-on-year
-5.00% -1.63%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4755 5118 4915
As % of all permanent IT jobs located in Berkshire 93.18% 92.77% 94.34%
Number of salaries quoted 3561 3710 3908
Average salary £50,000 £45,000 £42,500
Average salary % change year-on-year
+11.11% +5.88%
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Berkshire

Technical Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Berkshire region.

Technical Support Salary Trend in Berkshire

Technical Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Berkshire region over the 3 months to 27 May 2015.

Technical Support Salary Histogram in Berkshire

Technical Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Berkshire region over the 3 months to 27 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -21 46 £40,000 +8.10% 9
Bracknell -12 17 £33,000 -22.35%
Newbury +5 5 £16,500 -52.85%
Wokingham - 5 £35,250 -
Slough +4 4 £50,000 +42.85%
Maidenhead -11 4 £32,500 -0.76%
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 27 May 2015, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 127 (52.70%) Windows
2 124 (51.45%) Linux
3 89 (36.93%) Microsoft
4 83 (34.44%) UNIX
5 75 (31.12%) SQL
6 59 (24.48%) Oracle
7 58 (24.07%) TCP/IP
8 56 (23.24%) Active Directory
9 55 (22.82%) VMware
10 54 (22.41%) MS Excel
11 51 (21.16%) Degree
12 48 (19.92%) Cisco
13 43 (17.84%) Windows Server 2008
14 40 (16.60%) Java
15 39 (16.18%) Windows Server 2003
16 34 (14.11%) Firewall
17 33 (13.69%) MS Exchange
18 32 (13.28%) MS Office
18 32 (13.28%) VMware Infrastructure
19 31 (12.86%) DNS
19 31 (12.86%) SAN
20 30 (12.45%) Time Management
20 30 (12.45%) Windows Server 2012
21 29 (12.03%) Computer Science
21 29 (12.03%) French Language
21 29 (12.03%) ITIL
21 29 (12.03%) Perl
22 28 (11.62%) CISSP
22 28 (11.62%) WAN
22 28 (11.62%) Analytical Skills

Technical Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 27 May 2015, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (13.69%) MS Exchange
2 15 (6.22%) Apache
3 14 (5.81%) Lotus Domino
4 13 (5.39%) IIS
5 12 (4.98%) Tomcat
6 10 (4.15%) Exchange Server 2010
7 9 (3.73%) JBoss
8 8 (3.32%) SharePoint
9 7 (2.90%) Lync
10 6 (2.49%) Exchange Server 2013
11 4 (1.66%) IBM Notes
12 3 (1.24%) WebLogic
12 3 (1.24%) WebSphere
13 1 (0.41%) Joomla!
13 1 (0.41%) Exchange Server 2007
13 1 (0.41%) Jetty
Applications
1 54 (22.41%) MS Excel
2 32 (13.28%) MS Office
Business Applications
1 6 (2.49%) Nortel Periphonics
2 3 (1.24%) Remedy ITSM
3 2 (0.83%) BusinessWare
3 2 (0.83%) Dynamics AX
Cloud Services
1 12 (4.98%) SaaS
2 5 (2.07%) Office 365
3 4 (1.66%) Cloud Computing
4 2 (0.83%) Google Apps
Communications & Networking
1 58 (24.07%) TCP/IP
2 34 (14.11%) Firewall
3 31 (12.86%) DNS
3 31 (12.86%) SAN
4 28 (11.62%) WAN
5 25 (10.37%) DHCP
6 21 (8.71%) LAN
7 15 (6.22%) Internet
8 13 (5.39%) Wireshark
8 13 (5.39%) iSCSI
9 11 (4.56%) NetScaler
10 10 (4.15%) Wireless
11 8 (3.32%) SNMP
12 7 (2.90%) ISDN
13 6 (2.49%) Frame Relay
13 6 (2.49%) Cisco ICM
14 5 (2.07%) SGSN
14 5 (2.07%) VoIP
14 5 (2.07%) Ethernet
14 5 (2.07%) LDAP
Database & Business Intelligence
1 23 (9.54%) PostgreSQL
2 21 (8.71%) SQL Server
3 17 (7.05%) MySQL
3 17 (7.05%) Relational Database
4 9 (3.73%) RDBMS
5 8 (3.32%) Data Warehouse
6 5 (2.07%) MS Access
7 4 (1.66%) DB2
7 4 (1.66%) Oracle Reports
7 4 (1.66%) Oracle Database
8 2 (0.83%) SQL Server 2000
8 2 (0.83%) SQL Server 2005
9 1 (0.41%) Big Data
Development Applications
1 1 (0.41%) Oracle Forms
1 1 (0.41%) Subversion
1 1 (0.41%) Maven
1 1 (0.41%) Team Foundation Server
1 1 (0.41%) Jenkins
General
1 29 (12.03%) French Language
2 25 (10.37%) German Language
3 19 (7.88%) Spanish Language
4 10 (4.15%) Telecoms
5 8 (3.32%) Italian Language
6 6 (2.49%) Retail
7 5 (2.07%) Finance
8 3 (1.24%) Marketing
9 2 (0.83%) Back Office
9 2 (0.83%) Manufacturing
9 2 (0.83%) Publishing
9 2 (0.83%) Portuguese Language
10 1 (0.41%) Multimedia
Libraries, Frameworks & Software Standards
1 15 (6.22%) Web Services
2 12 (4.98%) XML
3 11 (4.56%) .NET
4 9 (3.73%) HTML
5 8 (3.32%) Esper
6 4 (1.66%) Servlets
6 4 (1.66%) J2EE
6 4 (1.66%) Ajax
6 4 (1.66%) ODBC
7 3 (1.24%) XHTML
7 3 (1.24%) CSS
8 2 (0.83%) ASP.NET
8 2 (0.83%) FreeMarker
8 2 (0.83%) ASP.NET MVC
8 2 (0.83%) AngularJS
8 2 (0.83%) MAPI
8 2 (0.83%) Unreal Engine
9 1 (0.41%) Middleware
9 1 (0.41%) JTAPI
9 1 (0.41%) SAP Basis
Miscellaneous
1 29 (12.03%) Computer Science
2 28 (11.62%) Analytical Skills
3 18 (7.47%) Data Centre
4 13 (5.39%) Enterprise Software
5 11 (4.56%) Clustering
6 9 (3.73%) Management Information System
7 5 (2.07%) Replication
7 5 (2.07%) PKI
8 3 (1.24%) CMDB
9 2 (0.83%) FMCG
9 2 (0.83%) Social Media
9 2 (0.83%) Blackberry
10 1 (0.41%) Thin Client
10 1 (0.41%) CCTV
10 1 (0.41%) Statistics
10 1 (0.41%) Kindle
10 1 (0.41%) Performance Metrics
10 1 (0.41%) Fat Client
10 1 (0.41%) Data Integration
Operating Systems
1 127 (52.70%) Windows
2 124 (51.45%) Linux
3 83 (34.44%) UNIX
4 43 (17.84%) Windows Server 2008
5 39 (16.18%) Windows Server 2003
6 30 (12.45%) Windows Server 2012
7 21 (8.71%) Windows XP
7 21 (8.71%) Mac OS X
8 19 (7.88%) Solaris
9 16 (6.64%) Windows 8
10 15 (6.22%) Windows 7
11 8 (3.32%) Red Hat Enterprise Linux
12 7 (2.90%) AIX
12 7 (2.90%) HPUX
13 5 (2.07%) SUSE
14 4 (1.66%) Windows 2000 Server
15 3 (1.24%) Windows 2000
15 3 (1.24%) Windows NT
16 2 (0.83%) Mac OS
16 2 (0.83%) IRIX
Processes & Methodologies
1 30 (12.45%) Time Management
2 29 (12.03%) ITIL
3 26 (10.79%) Vulnerability Management
4 17 (7.05%) Product Management
5 14 (5.81%) Root Cause Analysis
6 13 (5.39%) Performance Tuning
7 9 (3.73%) Workflow
7 9 (3.73%) Information Security
8 8 (3.32%) Service Management
9 7 (2.90%) Software Engineering
9 7 (2.90%) Web Development
10 6 (2.49%) Business Intelligence
11 5 (2.07%) Service Delivery
11 5 (2.07%) Disaster Recovery
11 5 (2.07%) Incident Management
11 5 (2.07%) Kalman Filter
11 5 (2.07%) Network Management
12 4 (1.66%) Coaching
12 4 (1.66%) Project Management
12 4 (1.66%) Load Balancing
Programming Languages
1 75 (31.12%) SQL
2 40 (16.60%) Java
3 29 (12.03%) Perl
4 22 (9.13%) C++
4 22 (9.13%) Python
5 19 (7.88%) Ruby
6 16 (6.64%) C
7 9 (3.73%) C#
8 7 (2.90%) JavaScript
9 6 (2.49%) Bash Shell
10 5 (2.07%) PHP
11 4 (1.66%) T-SQL
11 4 (1.66%) PowerShell
12 3 (1.24%) VB.NET
13 2 (0.83%) Google Apps Script
13 2 (0.83%) Shell Script
14 1 (0.41%) F#
14 1 (0.41%) VBA
14 1 (0.41%) X++
14 1 (0.41%) Tcl
Qualifications
1 51 (21.16%) Degree
2 28 (11.62%) CISSP
3 26 (10.79%) CEH
4 20 (8.30%) Cisco Certification
4 20 (8.30%) Microsoft Certification
5 17 (7.05%) Security Cleared
6 15 (6.22%) SC Cleared
6 15 (6.22%) CCNA
7 14 (5.81%) MCSE
8 13 (5.39%) CCA
8 13 (5.39%) Citrix Certification
9 12 (4.98%) MCP
10 8 (3.32%) MCDBA
10 8 (3.32%) RHCE
10 8 (3.32%) RHCSA
11 7 (2.90%) MCITP
11 7 (2.90%) MCSA
12 6 (2.49%) VMware Certified Professional (VCP)
13 5 (2.07%) MCTS
14 4 (1.66%) ITIL Certification
Quality Assurance & Compliance
1 13 (5.39%) SLA
2 1 (0.41%) ISO 9001
System Software
1 56 (23.24%) Active Directory
2 32 (13.28%) VMware Infrastructure
3 19 (7.88%) Hyper-V
4 15 (6.22%) XenApp
5 12 (4.98%) Terminal Services
5 12 (4.98%) XenDesktop
5 12 (4.98%) Microsoft App-V
6 10 (4.15%) VMware ESX
6 10 (4.15%) XenServer
7 9 (3.73%) vSphere
8 4 (1.66%) VMware Workstation
9 3 (1.24%) VMware ESXi
10 2 (0.83%) Veritas Cluster Server
Systems Management
1 23 (9.54%) SCCM
2 15 (6.22%) SCOM
3 12 (4.98%) EdgeSight
4 6 (2.49%) Cisco IPCC
5 5 (2.07%) Nmap
6 3 (1.24%) HP UCMDB
6 3 (1.24%) CA Single Sign-On
7 2 (0.83%) Tivoli Storage Manager
7 2 (0.83%) OpenView Configuration Management
8 1 (0.41%) NetBackup
8 1 (0.41%) McAfee ePO
8 1 (0.41%) Red Hat Satellite
8 1 (0.41%) Cisco CUCM
8 1 (0.41%) AirWatch
8 1 (0.41%) Symantec Enterprise Vault
8 1 (0.41%) Veritas Storage Foundation
Vendors
1 89 (36.93%) Microsoft
2 59 (24.48%) Oracle
3 55 (22.82%) VMware
4 48 (19.92%) Cisco
5 23 (9.54%) Citrix
6 19 (7.88%) HP
7 16 (6.64%) Red Hat
8 13 (5.39%) Sun
9 12 (4.98%) AppSense
10 10 (4.15%) Sybase
11 9 (3.73%) EMC
11 9 (3.73%) Juniper
11 9 (3.73%) LANDesk
12 8 (3.32%) Apple
13 7 (2.90%) Veritas
14 6 (2.49%) Genesys
14 6 (2.49%) Symantec
14 6 (2.49%) Nortel
14 6 (2.49%) IBM
15 5 (2.07%) Business Objects
Reading, Berkshire
EXCELerate
Salary: Up to £32k, Pension, Health Insurance
Posted: 1 hour ago
Reading, Berkshire
Bentley Whitaker
Salary: From £20,000 to £26,000 per annum 10% bonus + pension + health etc
Posted: 20 hours ago
Reading, Berkshire
Logic Engagements Ltd
Salary: £0.00 - £40000 per annum + bonus, on-call allowance etc.
Posted: Yesterday
Reading, Berkshire
Henderson Scott
Salary: From £22,000 to £25,000 per annum
Posted: 5 days ago
Reading, Berkshire
Logic Engagements Ltd
Salary: £35000 - £40000 per annum + pension, bonus, private health
Posted: 5 days ago
Reading, Berkshire
DCL Search & Selection
Salary: £25000 - £30000 per annum + Benefits
Posted: 5 days ago
Reading, Berkshire
DCL Search & Selection
Salary: £40000 - £50000 per annum + Benefits
Posted: 5 days ago
Berkshire
Austin Fraser
Salary: £30000.00 - £50000.00 per annum
Posted: 6 days ago
Reading, Berkshire
Symantec
Salary: Unspecified Competitive
Posted: 6 days ago
Berkshire
Nigel Frank International Limited - Newcastle
Salary: £45000 - £65000 per annum + Negotiable
Posted: 9 days ago
Hungerford
Blue Town Online
Salary: Competitive Depending On Experience
Posted: 14 days ago
Reading, Berkshire
Symantec
Salary: Unspecified
Posted: 27 days ago