The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 84 143 64
Rank change year-on-year
+59 -79
Permanent jobs requiring a Technical Support 153 79 219
As % of all permanent IT jobs located in Berkshire 2.60% 1.42% 3.87%
As % of the Job Titles category 2.82% 1.53% 4.12%
Number of salaries quoted 122 74 200
Average salary £36,500 £35,000 £37,500
Average salary % change year-on-year
+4.28% -6.66%
90% offered a salary of more than £25,000 £26,050 £25,200
10% offered a salary of more than £50,000 £45,750 £45,800
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5428 5176 5321
As % of all permanent IT jobs located in Berkshire 92.39% 93.14% 94.11%
Number of salaries quoted 3795 4075 4454
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,000 £25,000 £27,000
10% offered a salary of more than £67,500 £60,000 £65,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Berkshire

Technical Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Berkshire region.

Technical Support Salary Trend in Berkshire

Technical Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Berkshire region over the 3 months to 21 August 2014.

Technical Support Salary Histogram in Berkshire

Technical Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Berkshire region over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -3 49 £34,750 -0.71% 9
Bracknell +17 35 £38,750 +27.04%
Windsor - 9 £25,000 - 1
Maidenhead -5 8 £50,000 +44.92% 1
Slough +4 6 £33,000 +24.52% 4
Newbury +1 2 £35,000 -
Wokingham - 2 £35,000 - 1
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 21 August 2014, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 205 (65.29%) Windows
2 131 (41.72%) Linux
3 125 (39.81%) Microsoft
4 123 (39.17%) SQL
5 101 (32.17%) Oracle
5 101 (32.17%) UNIX
6 87 (27.71%) VMware
7 79 (25.16%) SQL Server
8 53 (16.88%) TCP/IP
9 51 (16.24%) French Language
9 51 (16.24%) German Language
9 51 (16.24%) Relational Database
10 50 (15.92%) Active Directory
10 50 (15.92%) SAN
11 48 (15.29%) Internet
12 46 (14.65%) MS Excel
13 44 (14.01%) Solaris
14 43 (13.69%) SharePoint
15 40 (12.74%) SLA
16 39 (12.42%) Lotus Domino
16 39 (12.42%) Clustering
17 36 (11.46%) DNS
17 36 (11.46%) Firewall
18 34 (10.83%) Business Intelligence
18 34 (10.83%) RDBMS
18 34 (10.83%) VMware Infrastructure
19 30 (9.55%) Sun
19 30 (9.55%) Degree
19 30 (9.55%) Big Data
20 29 (9.24%) MS Exchange

Technical Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 21 August 2014, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 43 (13.69%) SharePoint
2 39 (12.42%) Lotus Domino
3 29 (9.24%) MS Exchange
4 26 (8.28%) IIS
5 18 (5.73%) Tomcat
6 15 (4.78%) Apache
7 12 (3.82%) Lync
8 8 (2.55%) Exchange Server 2010
9 7 (2.23%) Exchange Server 2007
10 5 (1.59%) WebSphere
10 5 (1.59%) WebLogic
10 5 (1.59%) Exchange Server 2013
11 4 (1.27%) IBM Notes
12 3 (0.96%) Exchange Server 2003
12 3 (0.96%) WordPress
12 3 (0.96%) Office Communications Server
13 2 (0.64%) Exchange Server 5.5
14 1 (0.32%) JCAPS
14 1 (0.32%) WebSphere Application Server
14 1 (0.32%) Oracle Collaboration Suite
Applications
1 46 (14.65%) MS Excel
2 18 (5.73%) MS Office
3 7 (2.23%) MS Visio
3 7 (2.23%) MS PowerPoint
4 1 (0.32%) Spreadsheet
Business Applications
1 1 (0.32%) Dynamics CRM
1 1 (0.32%) Dynamics AX
Cloud Services
1 8 (2.55%) SaaS
2 5 (1.59%) Office 365
3 3 (0.96%) Cloud Computing
3 3 (0.96%) Google Apps
Communications & Networking
1 53 (16.88%) TCP/IP
2 50 (15.92%) SAN
3 48 (15.29%) Internet
4 36 (11.46%) DNS
4 36 (11.46%) Firewall
5 22 (7.01%) DHCP
6 20 (6.37%) LAN
7 17 (5.41%) WAN
8 14 (4.46%) VoIP
9 11 (3.50%) VPN
9 11 (3.50%) Wireless
10 10 (3.18%) LDAP
11 8 (2.55%) HTTP
11 8 (2.55%) iSCSI
12 7 (2.23%) SMTP
13 6 (1.91%) PBX
14 5 (1.59%) ATM
14 5 (1.59%) WCDMA
14 5 (1.59%) GPRS
14 5 (1.59%) GSM
Database & Business Intelligence
1 79 (25.16%) SQL Server
2 51 (16.24%) Relational Database
3 34 (10.83%) RDBMS
4 30 (9.55%) Big Data
5 20 (6.37%) MySQL
6 19 (6.05%) SQL Server Reporting Services
7 17 (5.41%) Oracle Database 10g
7 17 (5.41%) SQL Server 2000
7 17 (5.41%) DB2
7 17 (5.41%) Oracle Database
8 12 (3.82%) OLAP
8 12 (3.82%) Oracle OLAP
8 12 (3.82%) MongoDB
8 12 (3.82%) NoSQL
9 8 (2.55%) Crystal Reports
10 6 (1.91%) SQL Server 2012
11 2 (0.64%) SQL Server 2008
11 2 (0.64%) DB2 UDB
12 1 (0.32%) SQL Server Analysis Services
12 1 (0.32%) Informix
Development Applications
1 2 (0.64%) Oracle Forms
General
1 51 (16.24%) French Language
1 51 (16.24%) German Language
2 27 (8.60%) Spanish Language
3 26 (8.28%) Telecoms
4 23 (7.32%) Russian Language
5 11 (3.50%) Finance
6 7 (2.23%) Electronics
6 7 (2.23%) Marketing
7 3 (0.96%) Italian Language
7 3 (0.96%) Banking
8 2 (0.64%) Retail
8 2 (0.64%) Billing
9 1 (0.32%) Multimedia
9 1 (0.32%) Manufacturing
9 1 (0.32%) Advertising
9 1 (0.32%) Dutch Language
9 1 (0.32%) Hungarian Language
Libraries, Frameworks & Software Standards
1 22 (7.01%) XML
2 18 (5.73%) Web Services
3 14 (4.46%) HTML
4 11 (3.50%) .NET
5 9 (2.87%) J2EE
6 3 (0.96%) XSLT
7 2 (0.64%) CSS
7 2 (0.64%) Regular Expression
8 1 (0.32%) SOAP
8 1 (0.32%) Middleware
8 1 (0.32%) LAMP
8 1 (0.32%) Java EE
8 1 (0.32%) FreeMarker
Miscellaneous
1 39 (12.42%) Clustering
2 25 (7.96%) Open Source
3 12 (3.82%) Enterprise Software
4 11 (3.50%) Data Integration
5 9 (2.87%) Computer Science
6 7 (2.23%) Replication
6 7 (2.23%) Cryptography
6 7 (2.23%) PKI
7 6 (1.91%) Social Media
8 5 (1.59%) Management Information System
8 5 (1.59%) Smartphone
9 4 (1.27%) Video Conferencing
10 2 (0.64%) IPTV
11 1 (0.32%) Mathematics
11 1 (0.32%) Handset
11 1 (0.32%) Celerra
11 1 (0.32%) Digital Media
11 1 (0.32%) Mobile App
Operating Systems
1 205 (65.29%) Windows
2 131 (41.72%) Linux
3 101 (32.17%) UNIX
4 44 (14.01%) Solaris
5 20 (6.37%) Windows Server 2008
6 16 (5.10%) Ubuntu
7 14 (4.46%) Windows Server 2003
7 14 (4.46%) HPUX
8 13 (4.14%) AIX
8 13 (4.14%) Debian
9 12 (3.82%) Red Hat Enterprise Linux
10 10 (3.18%) Windows 7
11 9 (2.87%) Windows Server 2012
11 9 (2.87%) SUSE
12 6 (1.91%) Windows 2000
13 4 (1.27%) Windows NT
13 4 (1.27%) Mac OS X
13 4 (1.27%) Windows Vista
13 4 (1.27%) CentOS
14 3 (0.96%) Windows 8
Processes & Methodologies
1 34 (10.83%) Business Intelligence
2 27 (8.60%) Validation
3 26 (8.28%) Business Analytics
3 26 (8.28%) Analytics
4 17 (5.41%) Systems Analysis
4 17 (5.41%) Project Management
5 16 (5.10%) Service Management
5 16 (5.10%) ETL
6 15 (4.78%) ITIL
7 11 (3.50%) Vulnerability Management
8 10 (3.18%) CRM
9 8 (2.55%) Disaster Recovery
9 8 (2.55%) ITSM
9 8 (2.55%) Security Management
10 7 (2.23%) Configuration Management
10 7 (2.23%) Time Management
10 7 (2.23%) Product Management
11 6 (1.91%) Data Analysis
12 5 (1.59%) Migration
12 5 (1.59%) Data Management
Programming Languages
1 123 (39.17%) SQL
2 24 (7.64%) Java
3 13 (4.14%) JavaScript
4 8 (2.55%) C++
5 6 (1.91%) C#
6 4 (1.27%) Bash Shell
6 4 (1.27%) Perl
7 3 (0.96%) Python
7 3 (0.96%) Google Apps Script
8 2 (0.64%) Shell Script
8 2 (0.64%) PowerShell
9 1 (0.32%) PHP
9 1 (0.32%) C
Qualifications
1 30 (9.55%) Degree
2 22 (7.01%) Microsoft Certification
3 19 (6.05%) MCSE
4 18 (5.73%) CISSP
5 16 (5.10%) Cisco Certification
5 16 (5.10%) CCNA
6 15 (4.78%) MCP
7 13 (4.14%) CEH
7 13 (4.14%) Security Cleared
8 12 (3.82%) SC Cleared
9 8 (2.55%) DV Cleared
10 6 (1.91%) VMware Certified Professional (VCP)
10 6 (1.91%) Network+ Certification
10 6 (1.91%) MCSA
10 6 (1.91%) MCDBA
11 5 (1.59%) CCNP
12 4 (1.27%) CCA
12 4 (1.27%) Citrix Certification
13 3 (0.96%) CCVP
13 3 (0.96%) MCITP
Quality Assurance & Compliance
1 40 (12.74%) SLA
2 5 (1.59%) HL7
3 4 (1.27%) ISO/IEC 27001
System Software
1 50 (15.92%) Active Directory
2 34 (10.83%) VMware Infrastructure
3 25 (7.96%) Hyper-V
4 13 (4.14%) VMware ESX
5 6 (1.91%) VMware Workstation
6 5 (1.59%) Microsoft App-V
7 4 (1.27%) XenApp
7 4 (1.27%) XenServer
7 4 (1.27%) XenDesktop
8 3 (0.96%) Terminal Server
8 3 (0.96%) Terminal Services
8 3 (0.96%) VMware ESXi
9 2 (0.64%) UAG
9 2 (0.64%) ISA Server
9 2 (0.64%) Samba
9 2 (0.64%) Nmap
9 2 (0.64%) Squid
9 2 (0.64%) qmail
9 2 (0.64%) Postfix
9 2 (0.64%) Sendmail
Systems Management
1 7 (2.23%) SCCM
2 3 (0.96%) SCOM
2 3 (0.96%) Cisco CUCM
3 2 (0.64%) Cisco IPCC
3 2 (0.64%) Nessus
3 2 (0.64%) WSUS
4 1 (0.32%) Legato
4 1 (0.32%) ARCserve
4 1 (0.32%) HP Data Protector
Vendors
1 125 (39.81%) Microsoft
2 101 (32.17%) Oracle
3 87 (27.71%) VMware
4 30 (9.55%) Sun
5 21 (6.69%) HP
5 21 (6.69%) Cisco
6 15 (4.78%) Red Hat
7 12 (3.82%) Citrix
8 11 (3.50%) Sybase
9 9 (2.87%) EMC
10 8 (2.55%) SAP
11 7 (2.23%) Juniper
11 7 (2.23%) Hitachi
11 7 (2.23%) Symantec
12 5 (1.59%) Perforce
12 5 (1.59%) Apple
13 4 (1.27%) Lotus
13 4 (1.27%) AppSense
14 3 (0.96%) Google
14 3 (0.96%) Huawei
Reading, Berkshire
The People Network
Salary: £25000 - £40000 per annum + Superb benefits
Posted: 3 hours ago
Reading
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Berkshire
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Reading, Berkshire
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Wokingham, Berkshire
Oscar Associates (UK) Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: Yesterday
Reading
Computer Futures
Salary: £50000 - £350000 per annum + competitive
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Reading, Berkshire
RBW Consulting
Salary: From £35,000 to £40,000 per annum £35K - £40K + BENEFITS
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Slough, Berkshire
Asset Resourcing Ltd
Salary: £28000 - £30000 per annum + Benefits Package
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Windsor, Berkshire
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Salary: £28000 - £30000 per annum + Benefits Package
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Central London, London, Hounslow, Slough,...
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