The statistics below represent IT jobs advertised across the Berkshire region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 October 2016 with a comparison to same period over 2 years.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
Technical Support
Rank 113 148 95
Rank change year-on-year
+35 -53
Permanent jobs requiring a Technical Support 88 86 148
As % of all permanent IT jobs located in Berkshire 2.09% 1.62% 2.50%
As % of the Job Titles category 2.18% 1.68% 2.63%
Number of salaries quoted 82 76 117
Median salary £28,750 £38,500 £36,500
Median salary % change year-on-year
-25.32% +5.47%
90% offered a salary of more than £24,000 £24,700 £21,000
10% offered a salary of more than £40,000 £52,500 £47,750
UK excluding London median salary £29,250 £27,750 £29,000
% change year-on-year
+5.40% -4.31%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4033 5110 5622
As % of all permanent IT jobs located in Berkshire 95.75% 95.96% 95.08%
Number of salaries quoted 3183 4088 3812
Median salary £50,000 £47,500 £42,500
Median salary % change year-on-year
+5.26% +11.76%
90% offered a salary of more than £30,000 £26,500 £25,500
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Technical Support
Jobs Demand Trend in Berkshire

The demand trend of job ads across the Berkshire region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Berkshire

Technical Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Berkshire region.

Technical Support Salary Trend in Berkshire

Technical Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Berkshire region over the 3 months to 1 October 2016.

Technical Support Salary Histogram in Berkshire

Technical Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Berkshire region over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +37 61 £28,500 -18.57% 7
Bracknell -8 9 £29,500 -23.37%
Newbury +3 3 £30,000 -3.22%
Hungerford +3 2 £31,500 -
Maidenhead -3 2 £22,500 -52.38%
Slough +9 1 £35,000 -22.22%
Windsor -1 1 £52,500 -10.63%
Technical Support
South East

Technical Support Skill Set
Top 30 Related IT Skills in Berkshire

For the 6 months to 1 October 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring Technical Support in the job title.

1 113 (56.50%) Windows
2 90 (45.00%) Linux
3 84 (42.00%) SQL
4 77 (38.50%) Microsoft
5 61 (30.50%) Active Directory
5 61 (30.50%) VMware
5 61 (30.50%) Windows Server
6 59 (29.50%) SQL Server
7 57 (28.50%) TCP/IP
8 43 (21.50%) LAN
9 40 (20.00%) WAN
10 34 (17.00%) MS Excel
10 34 (17.00%) VMware Infrastructure
11 33 (16.50%) Oracle
11 33 (16.50%) CCNA
11 33 (16.50%) Cisco Certification
12 32 (16.00%) Unix
13 31 (15.50%) Firewall
14 30 (15.00%) IIS
15 29 (14.50%) MS Exchange
15 29 (14.50%) Cisco
16 27 (13.50%) Skype for Business
17 24 (12.00%) Avaya
17 24 (12.00%) Degree
18 23 (11.50%) Mitel
18 23 (11.50%) Apache
18 23 (11.50%) ITIL
18 23 (11.50%) WebLogic
18 23 (11.50%) Analytical Skills
19 22 (11.00%) VoIP

Technical Support Skill Set
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (15.00%) IIS
2 29 (14.50%) MS Exchange
3 27 (13.50%) Skype for Business
4 23 (11.50%) Apache
4 23 (11.50%) WebLogic
5 22 (11.00%) WebSphere
6 20 (10.00%) Tomcat
7 10 (5.00%) Exchange Server 2010
8 8 (4.00%) IBM Notes
9 7 (3.50%) JBoss
10 6 (3.00%) Exchange Server 2013
11 4 (2.00%) SharePoint
11 4 (2.00%) WebLogic Portal
12 3 (1.50%) Confluence
13 2 (1.00%) IBM Domino
14 1 (0.50%) Exchange Server 2003
14 1 (0.50%) Exchange Server 2007
14 1 (0.50%) OpenStack
Applications
1 34 (17.00%) MS Excel
2 20 (10.00%) MS Office
3 5 (2.50%) MS PowerPoint
4 3 (1.50%) MS Visio
Business Applications
1 1 (0.50%) Dynamics AX
Cloud Services
1 14 (7.00%) Office 365
2 4 (2.00%) SaaS
3 3 (1.50%) OneDrive
4 2 (1.00%) Amazon AWS
5 1 (0.50%) Cloud Computing
5 1 (0.50%) G Suite
5 1 (0.50%) Microsoft Azure
Communications & Networking
1 57 (28.50%) TCP/IP
2 43 (21.50%) LAN
3 40 (20.00%) WAN
4 31 (15.50%) Firewall
5 22 (11.00%) VoIP
6 21 (10.50%) PBX
7 19 (9.50%) DNS
8 14 (7.00%) SAN
9 13 (6.50%) HTTP
10 9 (4.50%) Internet
10 9 (4.50%) WebEx
11 8 (4.00%) Intrusion Detection
12 7 (3.50%) SMTP
13 6 (3.00%) SSL
14 5 (2.50%) CTI
14 5 (2.50%) DHCP
14 5 (2.50%) MPLS
14 5 (2.50%) Skype
14 5 (2.50%) Wireless
15 4 (2.00%) LDAP
Database & Business Intelligence
1 59 (29.50%) SQL Server
2 10 (5.00%) DB2
3 6 (3.00%) SQL Server 2012
4 5 (2.50%) Oracle Database
4 5 (2.50%) Relational Database
4 5 (2.50%) SQL Server 2008
5 3 (1.50%) MySQL
6 2 (1.00%) Oracle Database 11g
6 2 (1.00%) SQL Server 2014
7 1 (0.50%) GIS
7 1 (0.50%) Oracle Database 10g
7 1 (0.50%) SQL Server 2000
Development Applications
1 4 (2.00%) JIRA
2 3 (1.50%) SQL Server Management Studio (SSMS)
General
1 13 (6.50%) French Language
2 10 (5.00%) Finance
3 9 (4.50%) German Language
3 9 (4.50%) Spanish Language
4 4 (2.00%) Italian Language
4 4 (2.00%) Portuguese Language
4 4 (2.00%) Telecoms
5 3 (1.50%) Banking
6 2 (1.00%) Legal
6 2 (1.00%) Manufacturing
7 1 (0.50%) Retail
Libraries, Frameworks & Software Standards
1 12 (6.00%) Web Services
2 9 (4.50%) .NET
3 7 (3.50%) HTML
3 7 (3.50%) Regular Expression
4 2 (1.00%) ASP.NET
4 2 (1.00%) XML
5 1 (0.50%) COM
5 1 (0.50%) CSS
Miscellaneous
1 23 (11.50%) Analytical Skills
2 20 (10.00%) Computer Science
3 12 (6.00%) Replication
4 11 (5.50%) Clustering
5 10 (5.00%) Enterprise Software
5 10 (5.00%) PKI
6 5 (2.50%) IVR
6 5 (2.50%) Management Information System
7 4 (2.00%) Data Centre
7 4 (2.00%) Driving Licence
8 3 (1.50%) Mobile App
8 3 (1.50%) Wiki
9 2 (1.00%) Digital Media
9 2 (1.00%) Life Science
10 1 (0.50%) Biometrics
10 1 (0.50%) EMC VNX
10 1 (0.50%) Mathematics
10 1 (0.50%) Video Conferencing
10 1 (0.50%) Visualisation
Operating Systems
1 113 (56.50%) Windows
2 90 (45.00%) Linux
3 61 (30.50%) Windows Server
4 32 (16.00%) Unix
5 20 (10.00%) Windows Server 2012
6 19 (9.50%) Windows Server 2008
7 14 (7.00%) Windows Server 2003
8 13 (6.50%) Windows 7
9 12 (6.00%) Red Hat Enterprise Linux
10 11 (5.50%) SUSE
11 9 (4.50%) Solaris
12 8 (4.00%) Mac OS
12 8 (4.00%) Windows NT
13 7 (3.50%) AIX
13 7 (3.50%) HPUX
13 7 (3.50%) Windows 10
14 3 (1.50%) Windows 8
15 2 (1.00%) CentOS
15 2 (1.00%) Ubuntu
15 2 (1.00%) Windows XP
Processes & Methodologies
1 23 (11.50%) ITIL
2 16 (8.00%) Data Protection
3 12 (6.00%) User Acceptance Testing
4 10 (5.00%) Vulnerability Management
5 9 (4.50%) Product Management
6 8 (4.00%) Escalation Management
6 8 (4.00%) Identity Management
6 8 (4.00%) Network Management
6 8 (4.00%) Release Management
7 7 (3.50%) Information Security
8 6 (3.00%) CRM
8 6 (3.00%) Time Management
9 5 (2.50%) Cybersecurity
9 5 (2.50%) Data Management
9 5 (2.50%) Data Security
9 5 (2.50%) Incident Management
9 5 (2.50%) Performance Management
9 5 (2.50%) Problem Management
9 5 (2.50%) Process Improvement
9 5 (2.50%) Validation
Programming Languages
1 84 (42.00%) SQL
2 11 (5.50%) Java
3 9 (4.50%) C#
3 9 (4.50%) JavaScript
3 9 (4.50%) Shell Script
4 8 (4.00%) C
5 5 (2.50%) C++
5 5 (2.50%) PHP
6 4 (2.00%) PL/SQL
7 3 (1.50%) PowerShell
8 2 (1.00%) Python
8 2 (1.00%) T-SQL
9 1 (0.50%) Bash Shell
9 1 (0.50%) Google Apps Script
9 1 (0.50%) VB.NET
9 1 (0.50%) X++
Qualifications
1 33 (16.50%) CCNA
1 33 (16.50%) Cisco Certification
2 24 (12.00%) Degree
3 17 (8.50%) MCSE
3 17 (8.50%) Microsoft Certification
4 16 (8.00%) CEH
4 16 (8.00%) CISSP
5 6 (3.00%) Security Cleared
5 6 (3.00%) VMware Certified Professional (VCP)
6 5 (2.50%) MCP
7 4 (2.00%) RHCE
7 4 (2.00%) RHCSA
8 3 (1.50%) CCNP
8 3 (1.50%) DV Cleared
9 2 (1.00%) MCITP
9 2 (1.00%) SC Cleared
10 1 (0.50%) A+ Certification
10 1 (0.50%) CompTIA Security+
10 1 (0.50%) ITIL Foundation Certificate
10 1 (0.50%) Security+ Certification
Quality Assurance & Compliance
1 10 (5.00%) PCI DSS
2 8 (4.00%) Data Quality
3 6 (3.00%) SLA
4 1 (0.50%) GAMP
4 1 (0.50%) HL7
System Software
1 61 (30.50%) Active Directory
2 34 (17.00%) VMware Infrastructure
3 11 (5.50%) Hyper-V
4 9 (4.50%) VMware ESXi
5 7 (3.50%) Samba
6 5 (2.50%) Virtual Machines
7 4 (2.00%) VirtualBox
8 3 (1.50%) Firmware
8 3 (1.50%) Virtual Desktop
8 3 (1.50%) VMware ESX
8 3 (1.50%) VMware Workstation
8 3 (1.50%) XenServer
9 1 (0.50%) Virtual Servers
9 1 (0.50%) VMware Server
9 1 (0.50%) vSphere
Systems Management
1 10 (5.00%) Nmap
2 7 (3.50%) Nessus
3 4 (2.00%) Backup Exec
3 4 (2.00%) NetBackup
3 4 (2.00%) Perfmon
4 2 (1.00%) Symantec Enterprise Vault
5 1 (0.50%) HP Data Protector
5 1 (0.50%) Legato
5 1 (0.50%) Oracle RMAN
5 1 (0.50%) Tivoli
5 1 (0.50%) Tivoli Storage Manager
Vendors
1 77 (38.50%) Microsoft
2 61 (30.50%) VMware
3 33 (16.50%) Oracle
4 29 (14.50%) Cisco
5 24 (12.00%) Avaya
6 23 (11.50%) Mitel
7 21 (10.50%) NEC
8 19 (9.50%) Red Hat
9 15 (7.50%) Salesforce.com
10 14 (7.00%) EMC
11 9 (4.50%) Forcepoint
12 8 (4.00%) HP
12 8 (4.00%) Lotus
12 8 (4.00%) Novell
12 8 (4.00%) Sybase
13 7 (3.50%) Hitachi
13 7 (3.50%) NetApp
13 7 (3.50%) Sun
14 5 (2.50%) IBM
14 5 (2.50%) Juniper
Reading, Berkshire
Capita Resourcing IT
Salary: benefits
Posted: 2 days ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £22000 - £28000 per annum + Pension & Benefits
Posted: Yesterday
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Salary: £18000 - £25000 per annum + benefits
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Reading, Berkshire
Bentley Whitaker
Salary: £20,000 - £25,000 per year
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Reading, Berkshire
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Salary: From £20,000 to £25,000 per annum +bonus (10%), health, pension, train
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Berkshire
Nigel Frank International Ltd
Salary: £32000 - £35000 per annum + competitive benefits
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Reading, Berkshire
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Posted: 5 days ago
Berkshire
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Salary: £40000 per annum + bonus, on-call allowance
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Berkshire
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Reading, Berkshire
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