The statistics below represent IT jobs advertised across the Berkshire region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 11 December 2016 with a comparison to same period over 2 years.

3 months to
11 Dec 2016
Same period 2015 Same period 2014
Technical Support
Rank 96 117 87
Rank change year-on-year
+21 -30
Permanent jobs requiring a Technical Support 101 130 163
As % of all permanent IT jobs located in Berkshire 2.48% 2.19% 2.79%
As % of the Job Titles category 2.60% 2.28% 2.89%
Number of salaries quoted 92 100 134
Median salary £25,000 £37,500 £37,000
Median salary % change year-on-year
-33.33% +1.35%
90% offered a salary of more than £21,500 £25,000 £23,300
10% offered a salary of more than £40,000 £60,400 £50,000
UK excluding London median salary £27,000 £27,500 £30,000
% change year-on-year
-1.81% -8.33%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
3883 5697 5633
As % of all permanent IT jobs located in Berkshire 95.19% 96.01% 96.32%
Number of salaries quoted 2984 4658 3880
Median salary £49,000 £48,000 £45,000
Median salary % change year-on-year
+2.08% +6.66%
90% offered a salary of more than £27,000 £28,500 £25,000
10% offered a salary of more than £70,000 £65,000 £67,500
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Technical Support
Jobs Demand Trend in Berkshire

The demand trend of job ads across the Berkshire region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Berkshire

Technical Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Berkshire region.

Technical Support Salary Trend in Berkshire

Technical Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Berkshire region over the 3 months to 11 December 2016.

Technical Support Salary Histogram in Berkshire

Technical Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Berkshire region over the 3 months to 11 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +27 79 £25,000 -37.50% 2
Bracknell -4 9 £40,000 +3.22%
Hungerford -5 3 £31,500 -
Maidenhead -6 2 £32,000 -14.66%
Technical Support
South East

Technical Support Skill Set
Top 30 Related IT Skills in Berkshire

For the 6 months to 11 December 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring Technical Support in the job title.

1 117 (63.24%) Windows
2 90 (48.65%) Linux
3 83 (44.86%) Microsoft
4 82 (44.32%) SQL
5 74 (40.00%) Windows Server
6 69 (37.30%) VMware
7 51 (27.57%) Active Directory
8 50 (27.03%) SQL Server
9 42 (22.70%) TCP/IP
9 42 (22.70%) LAN
10 37 (20.00%) WAN
11 36 (19.46%) MS Excel
12 35 (18.92%) Cisco Certification
13 33 (17.84%) CCNA
14 32 (17.30%) MS Exchange
15 31 (16.76%) Data Protection
16 29 (15.68%) Oracle
16 29 (15.68%) Unix
16 29 (15.68%) Firewall
17 28 (15.14%) VMware Infrastructure
18 25 (13.51%) Windows Server 2008
19 24 (12.97%) Analytical Skills
20 23 (12.43%) IIS
20 23 (12.43%) MS Office
21 22 (11.89%) Cisco
21 22 (11.89%) Skype for Business
22 21 (11.35%) Windows Server 2012
22 21 (11.35%) WebLogic
22 21 (11.35%) Avaya
23 20 (10.81%) WebSphere

Technical Support Skill Set
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (17.30%) MS Exchange
2 23 (12.43%) IIS
3 22 (11.89%) Skype for Business
4 21 (11.35%) WebLogic
5 20 (10.81%) WebSphere
6 19 (10.27%) Apache
7 17 (9.19%) Tomcat
8 11 (5.95%) Exchange Server 2010
8 11 (5.95%) IBM Notes
9 9 (4.86%) Exchange Server 2013
10 7 (3.78%) JBoss
11 4 (2.16%) WebLogic Portal
12 3 (1.62%) Confluence
12 3 (1.62%) SharePoint
13 1 (0.54%) Exchange Server 2003
13 1 (0.54%) Exchange Server 2007
13 1 (0.54%) OpenStack
Applications
1 36 (19.46%) MS Excel
2 23 (12.43%) MS Office
3 3 (1.62%) MS PowerPoint
3 3 (1.62%) MS Visio
Business Applications
1 1 (0.54%) Dynamics AX
Cloud Services
1 11 (5.95%) Office 365
2 4 (2.16%) SaaS
3 3 (1.62%) OneDrive
4 2 (1.08%) Amazon AWS
4 2 (1.08%) Microsoft Azure
Communications & Networking
1 42 (22.70%) LAN
1 42 (22.70%) TCP/IP
2 37 (20.00%) WAN
3 29 (15.68%) Firewall
4 18 (9.73%) PBX
4 18 (9.73%) VoIP
5 17 (9.19%) DNS
6 15 (8.11%) SAN
7 11 (5.95%) Intrusion Detection
8 10 (5.41%) Internet
9 9 (4.86%) WebEx
10 7 (3.78%) DHCP
10 7 (3.78%) NAS
11 6 (3.24%) HTTP
11 6 (3.24%) Wireless
12 5 (2.70%) CTI
13 4 (2.16%) MPLS
13 4 (2.16%) SSH
13 4 (2.16%) SSL
13 4 (2.16%) Unified Communications
Database & Business Intelligence
1 50 (27.03%) SQL Server
2 8 (4.32%) DB2
3 5 (2.70%) SQL Server 2008
4 4 (2.16%) Oracle Database
4 4 (2.16%) SQL Server 2012
5 3 (1.62%) MySQL
5 3 (1.62%) Relational Database
6 2 (1.08%) Oracle Database 11g
Development Applications
1 7 (3.78%) JIRA
2 3 (1.62%) SQL Server Management Studio (SSMS)
General
1 17 (9.19%) French Language
2 15 (8.11%) Italian Language
3 12 (6.49%) Spanish Language
4 11 (5.95%) Finance
5 9 (4.86%) German Language
6 7 (3.78%) Portuguese Language
7 6 (3.24%) Telecoms
8 3 (1.62%) Manufacturing
9 2 (1.08%) Banking
9 2 (1.08%) Games
9 2 (1.08%) Law
9 2 (1.08%) Legal
9 2 (1.08%) Retail
10 1 (0.54%) Arabic Language
Libraries, Frameworks & Software Standards
1 14 (7.57%) Web Services
2 9 (4.86%) Regular Expression
3 6 (3.24%) .NET
4 4 (2.16%) HTML
5 3 (1.62%) XML
6 1 (0.54%) COM
6 1 (0.54%) CSS
Miscellaneous
1 24 (12.97%) Analytical Skills
2 12 (6.49%) Clustering
3 10 (5.41%) Computer Science
3 10 (5.41%) Replication
4 9 (4.86%) Enterprise Software
5 8 (4.32%) PKI
6 5 (2.70%) Data Centre
6 5 (2.70%) IVR
7 3 (1.62%) Mobile App
7 3 (1.62%) Wiki
8 2 (1.08%) Biometrics
8 2 (1.08%) Cyberthreat
8 2 (1.08%) Digital Media
9 1 (0.54%) EMC VNX
9 1 (0.54%) Hybrid Cloud
9 1 (0.54%) Life Science
9 1 (0.54%) Management Information System
9 1 (0.54%) Visualisation
Operating Systems
1 117 (63.24%) Windows
2 90 (48.65%) Linux
3 74 (40.00%) Windows Server
4 29 (15.68%) Unix
5 25 (13.51%) Windows Server 2008
6 21 (11.35%) Windows Server 2012
7 14 (7.57%) Windows Server 2003
8 11 (5.95%) Mac OS
8 11 (5.95%) Windows NT
9 9 (4.86%) Windows 7
10 8 (4.32%) SUSE
11 7 (3.78%) Solaris
11 7 (3.78%) Windows 10
12 6 (3.24%) Red Hat Enterprise Linux
13 5 (2.70%) AIX
13 5 (2.70%) HPUX
14 3 (1.62%) CentOS
15 2 (1.08%) Ubuntu
15 2 (1.08%) Windows 8
16 1 (0.54%) Apple iOS
Processes & Methodologies
1 31 (16.76%) Data Protection
2 11 (5.95%) ITIL
3 10 (5.41%) Data Management
4 9 (4.86%) Product Management
4 9 (4.86%) Vulnerability Management
5 8 (4.32%) Cybersecurity
6 7 (3.78%) Identity Management
6 7 (3.78%) Network Management
7 6 (3.24%) Data Security
7 6 (3.24%) Performance Management
7 6 (3.24%) User Acceptance Testing
8 5 (2.70%) Analytics
8 5 (2.70%) Presales
9 4 (2.16%) Identity Access Management
9 4 (2.16%) Mobile Device Management
9 4 (2.16%) OWASP
9 4 (2.16%) Performance Tuning
9 4 (2.16%) Time Management
9 4 (2.16%) Virtual Environments
9 4 (2.16%) Vulnerability Scanning
Programming Languages
1 82 (44.32%) SQL
2 7 (3.78%) Shell Script
3 6 (3.24%) C#
3 6 (3.24%) Java
4 4 (2.16%) Bash Shell
4 4 (2.16%) C
4 4 (2.16%) JavaScript
4 4 (2.16%) PL/SQL
4 4 (2.16%) Python
5 3 (1.62%) T-SQL
6 2 (1.08%) PHP
6 2 (1.08%) PowerShell
7 1 (0.54%) C++
7 1 (0.54%) VB.NET
7 1 (0.54%) X++
Qualifications
1 35 (18.92%) Cisco Certification
2 33 (17.84%) CCNA
3 17 (9.19%) CISSP
3 17 (9.19%) MCSE
3 17 (9.19%) Microsoft Certification
4 15 (8.11%) CEH
5 8 (4.32%) Degree
6 7 (3.78%) MCP
7 5 (2.70%) CCNP
7 5 (2.70%) VMware Certified Professional (VCP)
8 4 (2.16%) CompTIA Security+
8 4 (2.16%) RHCE
8 4 (2.16%) RHCSA
8 4 (2.16%) Security Cleared
8 4 (2.16%) Security+ Certification
9 3 (1.62%) SC Cleared
10 2 (1.08%) CCNP Voice
10 2 (1.08%) CCVP
10 2 (1.08%) HND
Quality Assurance & Compliance
1 9 (4.86%) PCI DSS
1 9 (4.86%) SLA
2 2 (1.08%) Data Quality
3 1 (0.54%) HL7
System Software
1 51 (27.57%) Active Directory
2 28 (15.14%) VMware Infrastructure
3 16 (8.65%) Hyper-V
4 9 (4.86%) Samba
5 6 (3.24%) VMware ESXi
6 5 (2.70%) Virtual Desktop
7 4 (2.16%) Virtual Machines
7 4 (2.16%) VirtualBox
8 3 (1.62%) Firmware
8 3 (1.62%) VMware Workstation
8 3 (1.62%) XenServer
9 2 (1.08%) VMware ESX
10 1 (0.54%) vSphere
Systems Management
1 9 (4.86%) Nmap
2 8 (4.32%) Backup Exec
2 8 (4.32%) NetBackup
3 7 (3.78%) Nessus
4 3 (1.62%) EMC NetWorker
4 3 (1.62%) Legato
4 3 (1.62%) Perfmon
5 2 (1.08%) Cisco CME
5 2 (1.08%) Cisco CUCM
5 2 (1.08%) Cisco UCCX
5 2 (1.08%) HP Data Protector
6 1 (0.54%) SCCM
6 1 (0.54%) Tivoli
6 1 (0.54%) Tivoli Storage Manager
Vendors
1 83 (44.86%) Microsoft
2 69 (37.30%) VMware
3 29 (15.68%) Oracle
4 22 (11.89%) Cisco
5 21 (11.35%) Avaya
6 20 (10.81%) Mitel
7 18 (9.73%) NEC
8 14 (7.57%) Red Hat
9 13 (7.03%) EMC
10 11 (5.95%) HP
10 11 (5.95%) Lotus
10 11 (5.95%) Novell
11 10 (5.41%) Salesforce.com
11 10 (5.41%) Veeam
12 9 (4.86%) IBM
12 9 (4.86%) NetApp
13 7 (3.78%) CommVault
14 6 (3.24%) Sybase
14 6 (3.24%) Veritas
15 5 (2.70%) Hitachi
Slough, Berkshire
Networkers
Salary: £33000 per annum
Posted: 5 days ago
Reading, Berkshire
83Zero
Salary: From £45,000 to £60,000 per annum
Posted: 4 days ago
Reading, Berkshire
Bentley Whitaker
Salary: £20,000 - £25,000 per year
Posted: 27 days ago