The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Technical Support
Rank 98 86 73
Rank change year-on-year
-12 -13
Permanent jobs requiring a Technical Support 135 154 189
As % of all permanent IT jobs located in Berkshire 2.47% 2.75% 3.62%
As % of the Job Titles category 2.64% 2.94% 3.85%
Number of salaries quoted 113 117 167
Average salary £40,000 £37,750 £35,000
Average salary % change year-on-year
+5.96% +7.85%
90% offered a salary of more than £22,500 £24,000 £24,600
10% offered a salary of more than £47,500 £45,600 £40,000
UK excluding London average salary £30,000 £28,000 £30,500
% change year-on-year
+7.14% -8.19%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5107 5239 4908
As % of all permanent IT jobs located in Berkshire 93.36% 93.62% 94.02%
Number of salaries quoted 3805 3852 3927
Average salary £49,500 £45,000 £45,000
Average salary % change year-on-year
+10.00% -
90% offered a salary of more than £27,500 £27,500 £28,000
10% offered a salary of more than £70,000 £60,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Berkshire

Technical Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Berkshire region.

Technical Support Salary Trend in Berkshire

Technical Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Berkshire region over the 3 months to 27 March 2015.

Technical Support Salary Histogram in Berkshire

Technical Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Berkshire region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -13 68 £40,000 +8.10% 5
Bracknell -23 23 £45,000 +12.50% 1
Slough +16 8 £27,500 +6.79%
Maidenhead -8 8 £35,000 +12.00%
Newbury +13 4 £25,750 -4.62%
Wokingham - 3 £27,500 -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 27 March 2015, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 161 (56.10%) Windows
2 140 (48.78%) Linux
3 109 (37.98%) Microsoft
4 106 (36.93%) UNIX
5 89 (31.01%) SQL
6 67 (23.34%) Active Directory
7 64 (22.30%) TCP/IP
7 64 (22.30%) Oracle
8 59 (20.56%) VMware
9 57 (19.86%) MS Excel
10 56 (19.51%) Degree
11 51 (17.77%) Windows Server 2008
12 43 (14.98%) Windows Server 2003
13 42 (14.63%) Cisco
13 42 (14.63%) Java
14 40 (13.94%) DNS
14 40 (13.94%) SAN
15 38 (13.24%) MS Office
16 37 (12.89%) VMware Infrastructure
17 36 (12.54%) Firewall
18 35 (12.20%) ITIL
19 34 (11.85%) MS Exchange
20 33 (11.50%) Windows XP
20 33 (11.50%) DHCP
21 32 (11.15%) Solaris
22 30 (10.45%) Windows Server 2012
23 29 (10.10%) French Language
24 27 (9.41%) Analytical Skills
24 27 (9.41%) Perl
24 27 (9.41%) HP

Technical Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 27 March 2015, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (11.85%) MS Exchange
2 19 (6.62%) Lotus Domino
3 16 (5.57%) SharePoint
4 12 (4.18%) Lync
4 12 (4.18%) Tomcat
5 11 (3.83%) Apache
6 10 (3.48%) Exchange Server 2010
6 10 (3.48%) Exchange Server 2013
7 9 (3.14%) IIS
8 7 (2.44%) Exchange Server 2007
9 6 (2.09%) JBoss
10 4 (1.39%) IBM Notes
11 3 (1.05%) WebLogic
11 3 (1.05%) WebSphere
12 2 (0.70%) Blackberry Enterprise Server
13 1 (0.35%) Joomla!
13 1 (0.35%) SharePoint 2010
13 1 (0.35%) SharePoint 2013
Applications
1 57 (19.86%) MS Excel
2 38 (13.24%) MS Office
3 5 (1.74%) MS PowerPoint
Business Applications
1 6 (2.09%) Nortel Periphonics
2 3 (1.05%) Dynamics AX
2 3 (1.05%) Remedy ITSM
Cloud Services
1 9 (3.14%) SaaS
2 8 (2.79%) Office 365
3 6 (2.09%) Cloud Computing
4 2 (0.70%) Google Apps
Communications & Networking
1 64 (22.30%) TCP/IP
2 40 (13.94%) DNS
2 40 (13.94%) SAN
3 36 (12.54%) Firewall
4 33 (11.50%) DHCP
5 23 (8.01%) Internet
6 18 (6.27%) WAN
7 16 (5.57%) iSCSI
8 15 (5.23%) Wireshark
8 15 (5.23%) VPN
9 14 (4.88%) Wireless
10 13 (4.53%) Ethernet
10 13 (4.53%) VoIP
11 12 (4.18%) LAN
12 10 (3.48%) ATM
12 10 (3.48%) NetScaler
13 9 (3.14%) Frame Relay
13 9 (3.14%) GPRS
13 9 (3.14%) GSM
14 8 (2.79%) ISDN
Database & Business Intelligence
1 22 (7.67%) Relational Database
2 19 (6.62%) SQL Server
3 17 (5.92%) PostgreSQL
4 15 (5.23%) RDBMS
5 10 (3.48%) MySQL
6 9 (3.14%) Oracle Database
7 8 (2.79%) Data Warehouse
8 6 (2.09%) Big Data
9 5 (1.74%) MS Access
9 5 (1.74%) DB2
10 4 (1.39%) Oracle Reports
11 2 (0.70%) SQL Server Reporting Services
11 2 (0.70%) SQL Server Analysis Services
12 1 (0.35%) SQL Server 2008
12 1 (0.35%) SQL Server 2005
12 1 (0.35%) SQL Server 2000
Development Applications
1 6 (2.09%) Oracle Forms
2 1 (0.35%) Subversion
2 1 (0.35%) Maven
2 1 (0.35%) Team Foundation Server
2 1 (0.35%) Jenkins
General
1 29 (10.10%) French Language
2 23 (8.01%) German Language
2 23 (8.01%) Telecoms
3 19 (6.62%) Spanish Language
4 7 (2.44%) Finance
5 6 (2.09%) Marketing
6 5 (1.74%) Italian Language
7 3 (1.05%) Manufacturing
7 3 (1.05%) Back Office
8 2 (0.70%) Portuguese Language
8 2 (0.70%) Publishing
8 2 (0.70%) Retail
8 2 (0.70%) Multimedia
9 1 (0.35%) Polish Language
9 1 (0.35%) Russian Language
Libraries, Frameworks & Software Standards
1 16 (5.57%) .NET
2 13 (4.53%) Web Services
3 10 (3.48%) HTML
4 9 (3.14%) XML
5 8 (2.79%) Esper
6 5 (1.74%) MAPI
7 4 (1.39%) Ajax
7 4 (1.39%) ODBC
7 4 (1.39%) J2EE
7 4 (1.39%) ASP.NET
7 4 (1.39%) CSS
8 3 (1.05%) XHTML
9 2 (0.70%) FreeMarker
9 2 (0.70%) ASP.NET MVC
9 2 (0.70%) AngularJS
9 2 (0.70%) JTAPI
9 2 (0.70%) Unreal Engine
10 1 (0.35%) SAP Basis
10 1 (0.35%) Middleware
10 1 (0.35%) JSP
Miscellaneous
1 27 (9.41%) Analytical Skills
2 25 (8.71%) Computer Science
3 16 (5.57%) Clustering
3 16 (5.57%) Enterprise Software
4 10 (3.48%) Management Information System
5 5 (1.74%) PKI
5 5 (1.74%) Replication
5 5 (1.74%) Open Source
6 4 (1.39%) Blackberry
6 4 (1.39%) Client/Server
7 3 (1.05%) CMDB
8 2 (0.70%) iPhone
8 2 (0.70%) Video Conferencing
8 2 (0.70%) Streaming Video
8 2 (0.70%) CCTV
8 2 (0.70%) Kindle
9 1 (0.35%) Social Media
9 1 (0.35%) Performance Metrics
9 1 (0.35%) Statistics
9 1 (0.35%) Thin Client
Operating Systems
1 161 (56.10%) Windows
2 140 (48.78%) Linux
3 106 (36.93%) UNIX
4 51 (17.77%) Windows Server 2008
5 43 (14.98%) Windows Server 2003
6 33 (11.50%) Windows XP
7 32 (11.15%) Solaris
8 30 (10.45%) Windows Server 2012
9 21 (7.32%) Windows 7
10 20 (6.97%) Mac OS X
11 16 (5.57%) Windows 8
12 8 (2.79%) AIX
12 8 (2.79%) HPUX
13 7 (2.44%) Red Hat Enterprise Linux
14 6 (2.09%) Windows 2000
15 5 (1.74%) SUSE
16 4 (1.39%) Windows 2000 Server
17 3 (1.05%) Mac OS
17 3 (1.05%) Android
17 3 (1.05%) IRIX
Processes & Methodologies
1 35 (12.20%) ITIL
2 23 (8.01%) Vulnerability Management
3 22 (7.67%) Time Management
4 18 (6.27%) Root Cause Analysis
5 13 (4.53%) Performance Tuning
5 13 (4.53%) Product Management
5 13 (4.53%) Business Intelligence
6 10 (3.48%) Information Security
7 9 (3.14%) Service Delivery
7 9 (3.14%) Workflow
8 8 (2.79%) Validation
9 7 (2.44%) Load Balancing
10 6 (2.09%) Kalman Filter
11 5 (1.74%) Analytics
11 5 (1.74%) Capacity Management
11 5 (1.74%) Network Management
11 5 (1.74%) Service Management
11 5 (1.74%) Incident Management
11 5 (1.74%) Disaster Recovery
12 4 (1.39%) Migration
Programming Languages
1 89 (31.01%) SQL
2 42 (14.63%) Java
3 27 (9.41%) Perl
4 24 (8.36%) C++
4 24 (8.36%) Python
5 22 (7.67%) Ruby
6 18 (6.27%) C
7 9 (3.14%) C#
8 6 (2.09%) JavaScript
9 4 (1.39%) T-SQL
10 3 (1.05%) VB.NET
10 3 (1.05%) PHP
10 3 (1.05%) Bash Shell
11 2 (0.70%) Google Apps Script
11 2 (0.70%) Shell Script
11 2 (0.70%) X++
12 1 (0.35%) PowerShell
12 1 (0.35%) Pascal
12 1 (0.35%) VBA
12 1 (0.35%) Delphi
Qualifications
1 56 (19.51%) Degree
2 26 (9.06%) CISSP
3 23 (8.01%) CEH
4 21 (7.32%) Security Cleared
5 20 (6.97%) Cisco Certification
6 18 (6.27%) Microsoft Certification
6 18 (6.27%) CCNA
7 15 (5.23%) CCA
7 15 (5.23%) Citrix Certification
7 15 (5.23%) SC Cleared
8 13 (4.53%) MCSE
9 11 (3.83%) MCP
10 8 (2.79%) CCNP
10 8 (2.79%) RHCE
10 8 (2.79%) RHCSA
11 7 (2.44%) Sun Certification
11 7 (2.44%) MCITP
12 6 (2.09%) DV Cleared
12 6 (2.09%) VMware Certified Professional (VCP)
13 5 (1.74%) SCSA
Quality Assurance & Compliance
1 14 (4.88%) SLA
2 2 (0.70%) ISO 9001
3 1 (0.35%) ISO/IEC 27001
System Software
1 67 (23.34%) Active Directory
2 37 (12.89%) VMware Infrastructure
3 21 (7.32%) Hyper-V
4 17 (5.92%) XenApp
5 15 (5.23%) XenServer
5 15 (5.23%) XenDesktop
5 15 (5.23%) Terminal Services
5 15 (5.23%) Microsoft App-V
6 11 (3.83%) vSphere
7 9 (3.14%) VMware ESX
8 4 (1.39%) VMware Workstation
8 4 (1.39%) Forefront TMG
9 2 (0.70%) VMware ESXi
9 2 (0.70%) pfSense
9 2 (0.70%) Veritas Cluster Server
Systems Management
1 26 (9.06%) SCCM
2 17 (5.92%) SCOM
3 15 (5.23%) EdgeSight
4 6 (2.09%) Cisco IPCC
5 3 (1.05%) CA Single Sign-On
5 3 (1.05%) HP UCMDB
6 2 (0.70%) OpenView Configuration Management
6 2 (0.70%) Cisco CUCM
6 2 (0.70%) McAfee ePO
6 2 (0.70%) CiscoWorks
6 2 (0.70%) NetBackup
7 1 (0.35%) Backup Exec
7 1 (0.35%) Veritas Storage Foundation
7 1 (0.35%) Legato
7 1 (0.35%) ARCserve
7 1 (0.35%) Red Hat Satellite
7 1 (0.35%) Symantec Enterprise Vault
Vendors
1 109 (37.98%) Microsoft
2 64 (22.30%) Oracle
3 59 (20.56%) VMware
4 42 (14.63%) Cisco
5 27 (9.41%) HP
6 23 (8.01%) Sun
7 21 (7.32%) Citrix
8 15 (5.23%) Red Hat
9 13 (4.53%) Veritas
10 12 (4.18%) Sybase
11 11 (3.83%) AppSense
12 10 (3.48%) Symantec
12 10 (3.48%) EMC
13 8 (2.79%) IBM
13 8 (2.79%) Apple
13 8 (2.79%) CheckPoint
13 8 (2.79%) McAfee
14 7 (2.44%) Juniper
15 6 (2.09%) Genesys
15 6 (2.09%) Nortel
Reading, Berkshire
Mills Goodwin Talent Network
Salary: pension, BUPA etc
Posted: 7 hours ago
Reading, Berkshire
Logic Engagements Ltd
Salary: £35000 - £40000 per annum + pension, bonus, private health
Posted: 11 hours ago
Bracknell, Berkshire
Digitech Resourcing Ltd
Salary: From £30,000 to £35,000 per annum + Bonus
Posted: 12 hours ago
Reading, Berkshire
DCL Search & Selection
Salary: £40000 - £50000 per annum + Benefits
Posted: 13 hours ago
Berkshire
Jonothan Bosworth
Salary: From £45,000 to £50,000 per annum
Posted: Yesterday
Berkshire
Spargonet Consulting Plc
Salary: £55000 - £65000 per annum, Benefits Pension, Life Ass, Health and 25 d
Posted: Yesterday
Reading, Berkshire
83Zero
Salary: From £40,000 to £50,000 per annum
Posted: 2 days ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent Salary !!
Posted: 3 days ago