The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 120 77 69
Rank change year-on-year
-43 -8
Permanent jobs requiring a Technical Support 107 166 193
As % of all permanent IT jobs located in Berkshire 1.98% 2.91% 3.63%
As % of the Job Titles category 2.15% 3.12% 3.85%
Number of salaries quoted 91 126 169
Average salary £40,000 £38,000 £35,000
Average salary % change year-on-year
+5.26% +8.57%
90% offered a salary of more than £22,500 £22,500 £27,900
10% offered a salary of more than £47,500 £47,500 £45,000
UK excluding London average salary £30,000 £28,500 £30,250
% change year-on-year
+5.26% -5.78%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4988 5314 5007
As % of all permanent IT jobs located in Berkshire 92.49% 93.31% 94.10%
Number of salaries quoted 3674 3878 3924
Average salary £50,000 £45,000 £43,500
Average salary % change year-on-year
+11.11% +3.44%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £70,000 £62,500 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Berkshire

Technical Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Berkshire region.

Technical Support Salary Trend in Berkshire

Technical Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Berkshire region over the 3 months to 4 May 2015.

Technical Support Salary Histogram in Berkshire

Technical Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Berkshire region over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -25 52 £40,000 +8.10% 2
Bracknell -21 20 £45,000 +5.88%
Maidenhead -12 8 £35,000 +7.69%
Slough - 6 £36,250 -
Wokingham - 5 £32,500 -
Newbury +10 1 £16,500 -23.25%
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 4 May 2015, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 131 (52.40%) Windows
2 124 (49.60%) Linux
3 91 (36.40%) Microsoft
4 87 (34.80%) UNIX
5 75 (30.00%) SQL
6 60 (24.00%) Oracle
7 58 (23.20%) Active Directory
8 55 (22.00%) TCP/IP
9 54 (21.60%) VMware
10 51 (20.40%) MS Excel
11 47 (18.80%) Degree
12 43 (17.20%) Windows Server 2008
13 42 (16.80%) Java
14 39 (15.60%) Cisco
15 37 (14.80%) SAN
15 37 (14.80%) Windows Server 2003
16 32 (12.80%) MS Office
16 32 (12.80%) ITIL
16 32 (12.80%) VMware Infrastructure
17 31 (12.40%) MS Exchange
18 30 (12.00%) DNS
18 30 (12.00%) Windows Server 2012
19 28 (11.20%) French Language
19 28 (11.20%) Analytical Skills
19 28 (11.20%) Firewall
20 26 (10.40%) CISSP
20 26 (10.40%) Perl
20 26 (10.40%) Computer Science
21 24 (9.60%) Vulnerability Management
21 24 (9.60%) DHCP

Technical Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 4 May 2015, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (12.40%) MS Exchange
2 17 (6.80%) Lotus Domino
3 15 (6.00%) Tomcat
4 14 (5.60%) Apache
5 12 (4.80%) SharePoint
6 11 (4.40%) IIS
7 10 (4.00%) Lync
8 7 (2.80%) Exchange Server 2010
8 7 (2.80%) JBoss
9 5 (2.00%) Exchange Server 2013
10 4 (1.60%) IBM Notes
11 3 (1.20%) WebSphere
11 3 (1.20%) WebLogic
12 2 (0.80%) Exchange Server 2007
13 1 (0.40%) SharePoint 2013
13 1 (0.40%) SharePoint 2010
13 1 (0.40%) Jetty
13 1 (0.40%) Joomla!
Applications
1 51 (20.40%) MS Excel
2 32 (12.80%) MS Office
3 2 (0.80%) MS PowerPoint
Business Applications
1 6 (2.40%) Nortel Periphonics
2 3 (1.20%) Remedy ITSM
3 2 (0.80%) BusinessWare
3 2 (0.80%) Dynamics AX
Cloud Services
1 10 (4.00%) SaaS
2 6 (2.40%) Office 365
3 4 (1.60%) Cloud Computing
4 2 (0.80%) Google Apps
Communications & Networking
1 55 (22.00%) TCP/IP
2 37 (14.80%) SAN
3 30 (12.00%) DNS
4 28 (11.20%) Firewall
5 24 (9.60%) DHCP
6 19 (7.60%) WAN
7 14 (5.60%) Internet
7 14 (5.60%) iSCSI
7 14 (5.60%) Wireshark
8 12 (4.80%) LAN
9 11 (4.40%) Wireless
10 10 (4.00%) NetScaler
11 8 (3.20%) Ethernet
11 8 (3.20%) VPN
11 8 (3.20%) VoIP
12 7 (2.80%) ISDN
13 6 (2.40%) Frame Relay
13 6 (2.40%) GPRS
13 6 (2.40%) GSM
13 6 (2.40%) SNMP
Database & Business Intelligence
1 21 (8.40%) PostgreSQL
2 20 (8.00%) SQL Server
3 16 (6.40%) Relational Database
4 14 (5.60%) MySQL
5 8 (3.20%) RDBMS
5 8 (3.20%) Data Warehouse
6 5 (2.00%) Oracle Database
6 5 (2.00%) MS Access
7 4 (1.60%) Oracle Reports
7 4 (1.60%) DB2
7 4 (1.60%) Big Data
8 2 (0.80%) SQL Server 2000
8 2 (0.80%) SQL Server 2005
Development Applications
1 3 (1.20%) Oracle Forms
2 1 (0.40%) Jenkins
2 1 (0.40%) Team Foundation Server
2 1 (0.40%) Subversion
2 1 (0.40%) Maven
General
1 28 (11.20%) French Language
2 21 (8.40%) German Language
3 19 (7.60%) Spanish Language
4 14 (5.60%) Telecoms
5 6 (2.40%) Retail
5 6 (2.40%) Finance
5 6 (2.40%) Italian Language
6 3 (1.20%) Marketing
6 3 (1.20%) Manufacturing
6 3 (1.20%) Back Office
7 2 (0.80%) Publishing
7 2 (0.80%) Portuguese Language
8 1 (0.40%) Multimedia
Libraries, Frameworks & Software Standards
1 14 (5.60%) Web Services
2 11 (4.40%) .NET
3 10 (4.00%) XML
4 9 (3.60%) HTML
5 8 (3.20%) Esper
6 4 (1.60%) Servlets
6 4 (1.60%) ODBC
6 4 (1.60%) J2EE
6 4 (1.60%) Ajax
7 3 (1.20%) CSS
7 3 (1.20%) XHTML
8 2 (0.80%) JTAPI
8 2 (0.80%) ASP.NET
8 2 (0.80%) MAPI
8 2 (0.80%) FreeMarker
8 2 (0.80%) ASP.NET MVC
8 2 (0.80%) AngularJS
8 2 (0.80%) Unreal Engine
9 1 (0.40%) JSP
9 1 (0.40%) Middleware
Miscellaneous
1 28 (11.20%) Analytical Skills
2 26 (10.40%) Computer Science
3 15 (6.00%) Enterprise Software
4 14 (5.60%) Clustering
5 10 (4.00%) Management Information System
6 5 (2.00%) PKI
6 5 (2.00%) Replication
7 3 (1.20%) Open Source
7 3 (1.20%) CMDB
8 2 (0.80%) Streaming Video
8 2 (0.80%) Blackberry
8 2 (0.80%) CCTV
8 2 (0.80%) Social Media
8 2 (0.80%) Kindle
8 2 (0.80%) FMCG
9 1 (0.40%) Performance Metrics
9 1 (0.40%) Video Conferencing
9 1 (0.40%) Data Integration
9 1 (0.40%) Fat Client
9 1 (0.40%) Statistics
Operating Systems
1 131 (52.40%) Windows
2 124 (49.60%) Linux
3 87 (34.80%) UNIX
4 43 (17.20%) Windows Server 2008
5 37 (14.80%) Windows Server 2003
6 30 (12.00%) Windows Server 2012
7 23 (9.20%) Windows XP
8 21 (8.40%) Solaris
8 21 (8.40%) Mac OS X
9 15 (6.00%) Windows 8
9 15 (6.00%) Windows 7
10 8 (3.20%) AIX
10 8 (3.20%) HPUX
10 8 (3.20%) Red Hat Enterprise Linux
11 5 (2.00%) SUSE
12 4 (1.60%) Windows 2000 Server
13 3 (1.20%) Mac OS
13 3 (1.20%) Windows 2000
13 3 (1.20%) Windows NT
13 3 (1.20%) IRIX
Processes & Methodologies
1 32 (12.80%) ITIL
2 24 (9.60%) Vulnerability Management
3 23 (9.20%) Time Management
4 16 (6.40%) Root Cause Analysis
5 14 (5.60%) Product Management
6 13 (5.20%) Performance Tuning
7 10 (4.00%) Information Security
7 10 (4.00%) Business Intelligence
8 9 (3.60%) Workflow
9 7 (2.80%) Web Development
9 7 (2.80%) Service Delivery
9 7 (2.80%) Software Engineering
10 6 (2.40%) Service Management
10 6 (2.40%) Kalman Filter
11 5 (2.00%) Network Management
11 5 (2.00%) Incident Management
11 5 (2.00%) Disaster Recovery
12 4 (1.60%) Data Management
12 4 (1.60%) Project Management
12 4 (1.60%) Load Balancing
Programming Languages
1 75 (30.00%) SQL
2 42 (16.80%) Java
3 26 (10.40%) Perl
4 21 (8.40%) Python
5 20 (8.00%) C++
6 19 (7.60%) Ruby
7 14 (5.60%) C
8 9 (3.60%) C#
9 7 (2.80%) JavaScript
10 5 (2.00%) PHP
11 4 (1.60%) T-SQL
11 4 (1.60%) Bash Shell
12 3 (1.20%) VB.NET
13 2 (0.80%) Shell Script
13 2 (0.80%) Google Apps Script
14 1 (0.40%) PowerShell
14 1 (0.40%) X++
14 1 (0.40%) Tcl
14 1 (0.40%) Pascal
14 1 (0.40%) VBA
Qualifications
1 47 (18.80%) Degree
2 26 (10.40%) CISSP
3 24 (9.60%) CEH
4 17 (6.80%) Cisco Certification
4 17 (6.80%) Microsoft Certification
5 16 (6.40%) Security Cleared
6 14 (5.60%) CCNA
6 14 (5.60%) CCA
6 14 (5.60%) Citrix Certification
6 14 (5.60%) SC Cleared
7 11 (4.40%) MCSE
8 9 (3.60%) MCP
9 8 (3.20%) RHCE
9 8 (3.20%) RHCSA
10 7 (2.80%) MCITP
11 6 (2.40%) VMware Certified Professional (VCP)
12 5 (2.00%) MCTS
12 5 (2.00%) MCDBA
13 4 (1.60%) Network+ Certification
13 4 (1.60%) CCVP
Quality Assurance & Compliance
1 12 (4.80%) SLA
2 2 (0.80%) ISO 9001
System Software
1 58 (23.20%) Active Directory
2 32 (12.80%) VMware Infrastructure
3 20 (8.00%) Hyper-V
4 14 (5.60%) XenApp
5 13 (5.20%) XenServer
5 13 (5.20%) XenDesktop
5 13 (5.20%) Microsoft App-V
5 13 (5.20%) Terminal Services
6 8 (3.20%) vSphere
7 5 (2.00%) VMware ESX
8 4 (1.60%) VMware Workstation
9 2 (0.80%) Veritas Cluster Server
10 1 (0.40%) VMware ESXi
10 1 (0.40%) Forefront TMG
Systems Management
1 23 (9.20%) SCCM
2 16 (6.40%) SCOM
3 13 (5.20%) EdgeSight
4 6 (2.40%) Cisco IPCC
5 3 (1.20%) HP UCMDB
5 3 (1.20%) CA Single Sign-On
5 3 (1.20%) Nmap
6 2 (0.80%) Tivoli Storage Manager
6 2 (0.80%) OpenView Configuration Management
6 2 (0.80%) Cisco CUCM
6 2 (0.80%) McAfee ePO
7 1 (0.40%) AirWatch
7 1 (0.40%) Symantec Enterprise Vault
7 1 (0.40%) Red Hat Satellite
7 1 (0.40%) Veritas Storage Foundation
7 1 (0.40%) NetBackup
Vendors
1 91 (36.40%) Microsoft
2 60 (24.00%) Oracle
3 54 (21.60%) VMware
4 39 (15.60%) Cisco
5 22 (8.80%) Citrix
6 21 (8.40%) HP
7 16 (6.40%) Red Hat
8 15 (6.00%) Sun
9 11 (4.40%) EMC
9 11 (4.40%) AppSense
10 10 (4.00%) Sybase
11 9 (3.60%) Veritas
12 8 (3.20%) Apple
12 8 (3.20%) Symantec
12 8 (3.20%) IBM
13 6 (2.40%) McAfee
13 6 (2.40%) Nortel
13 6 (2.40%) Juniper
13 6 (2.40%) Genesys
13 6 (2.40%) LANDesk
Reading, Berkshire
DCL Search & Selection
Salary: £40000 - £50000 per annum + Benefits
Posted: 3 days ago
Reading, Berkshire
Symantec
Salary: Unspecified
Posted: 4 days ago
Berkshire
Explore Group
Salary: £33000 per annum + Excellent
Posted: 15 days ago