The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Technical Support
Rank 95 111 106
Rank change year-on-year
+16 -5
Permanent jobs requiring a Technical Support 139 115 126
As % of all permanent IT jobs located in Berkshire 2.54% 2.14% 2.41%
As % of the Job Titles category 2.69% 2.29% 2.57%
Number of salaries quoted 115 96 112
Average salary £37,500 £38,000 £35,000
Average salary % change year-on-year
-1.31% +8.57%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £45,000 £43,750 £40,000
UK excluding London average salary £32,500 £30,000 £30,000
% change year-on-year
+8.33% -
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5162 5023 4894
As % of all permanent IT jobs located in Berkshire 94.20% 93.66% 93.72%
Number of salaries quoted 3797 3715 4080
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £28,500
10% offered a salary of more than £67,500 £62,500 £67,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Berkshire

Technical Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Berkshire region.

Technical Support Salary Trend in Berkshire

Technical Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Berkshire region over the 3 months to 27 January 2015.

Technical Support Salary Histogram in Berkshire

Technical Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Berkshire region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +12 68 £37,500 -1.31% 10
Bracknell -12 16 £36,000 -5.88%
Slough +5 10 £30,500 +22.00% 1
Wokingham - 9 £37,500 - 2
Maidenhead +11 7 £37,000 -26.00% 2
Newbury -13 6 £25,750 -0.96%
Thatcham - 1 £24,000 -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 27 January 2015, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 172 (58.31%) Windows
2 124 (42.03%) Linux
3 111 (37.63%) Microsoft
4 101 (34.24%) UNIX
5 85 (28.81%) SQL
6 76 (25.76%) VMware
7 65 (22.03%) Oracle
8 53 (17.97%) TCP/IP
9 52 (17.63%) Active Directory
10 46 (15.59%) MS Excel
11 45 (15.25%) Windows Server 2008
12 43 (14.58%) VMware Infrastructure
12 43 (14.58%) Firewall
13 42 (14.24%) SAN
13 42 (14.24%) Cisco
14 41 (13.90%) SQL Server
15 38 (12.88%) Degree
16 36 (12.20%) DNS
16 36 (12.20%) Windows Server 2003
17 34 (11.53%) Hyper-V
18 33 (11.19%) Telecoms
19 32 (10.85%) CISSP
20 31 (10.51%) DHCP
20 31 (10.51%) MS Office
21 30 (10.17%) Java
21 30 (10.17%) MS Exchange
22 29 (9.83%) Solaris
22 29 (9.83%) CEH
23 27 (9.15%) Vulnerability Management
24 26 (8.81%) ITIL

Technical Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 27 January 2015, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (10.17%) MS Exchange
2 19 (6.44%) IIS
2 19 (6.44%) SharePoint
3 17 (5.76%) Lotus Domino
4 13 (4.41%) Lync
5 12 (4.07%) Exchange Server 2010
5 12 (4.07%) Apache
6 10 (3.39%) Exchange Server 2013
7 9 (3.05%) Tomcat
8 8 (2.71%) Exchange Server 2007
9 6 (2.03%) IBM Notes
10 5 (1.69%) WebLogic
11 4 (1.36%) WebSphere
12 3 (1.02%) JBoss
13 2 (0.68%) Blackberry Enterprise Server
14 1 (0.34%) Office Communications Server
14 1 (0.34%) SharePoint 2010
14 1 (0.34%) SharePoint 2013
Applications
1 46 (15.59%) MS Excel
2 31 (10.51%) MS Office
3 5 (1.69%) MS PowerPoint
4 1 (0.34%) MS Visio
Business Applications
1 4 (1.36%) Dynamics AX
2 1 (0.34%) Dynamics CRM
Cloud Services
1 6 (2.03%) SaaS
2 5 (1.69%) Office 365
3 3 (1.02%) Cloud Computing
Communications & Networking
1 53 (17.97%) TCP/IP
2 43 (14.58%) Firewall
3 42 (14.24%) SAN
4 36 (12.20%) DNS
5 31 (10.51%) DHCP
6 25 (8.47%) Internet
7 23 (7.80%) WAN
8 18 (6.10%) LAN
9 17 (5.76%) VoIP
10 16 (5.42%) VPN
10 16 (5.42%) iSCSI
11 15 (5.08%) ISDN
12 13 (4.41%) Wireshark
13 11 (3.73%) Wireless
13 11 (3.73%) Ethernet
14 10 (3.39%) GPRS
14 10 (3.39%) GSM
14 10 (3.39%) ATM
15 9 (3.05%) NetScaler
16 8 (2.71%) SGSN
Database & Business Intelligence
1 41 (13.90%) SQL Server
2 19 (6.44%) Oracle Database
3 17 (5.76%) SQL Server 2000
4 15 (5.08%) Relational Database
5 14 (4.75%) Oracle Database 10g
6 10 (3.39%) RDBMS
7 7 (2.37%) Big Data
7 7 (2.37%) MySQL
8 6 (2.03%) PostgreSQL
9 5 (1.69%) Data Warehouse
9 5 (1.69%) DB2
10 4 (1.36%) SQL Server Reporting Services
11 3 (1.02%) SQL Server 2005
11 3 (1.02%) SQL Server Analysis Services
12 2 (0.68%) Oracle OLAP
12 2 (0.68%) MongoDB
12 2 (0.68%) NoSQL
12 2 (0.68%) OLAP
13 1 (0.34%) Microsoft Analysis Services
13 1 (0.34%) SAP BW
Development Applications
1 6 (2.03%) Oracle Forms
2 1 (0.34%) Subversion
2 1 (0.34%) Maven
2 1 (0.34%) Jenkins
General
1 33 (11.19%) Telecoms
2 23 (7.80%) German Language
3 20 (6.78%) French Language
4 17 (5.76%) Spanish Language
5 10 (3.39%) Finance
6 8 (2.71%) Multimedia
7 6 (2.03%) Marketing
8 5 (1.69%) Back Office
9 2 (0.68%) Retail
9 2 (0.68%) Manufacturing
9 2 (0.68%) Publishing
9 2 (0.68%) Russian Language
10 1 (0.34%) Italian Language
10 1 (0.34%) Polish Language
10 1 (0.34%) Banking
10 1 (0.34%) Billing
Libraries, Frameworks & Software Standards
1 16 (5.42%) HTML
2 14 (4.75%) .NET
3 11 (3.73%) Web Services
4 6 (2.03%) XML
4 6 (2.03%) MAPI
5 5 (1.69%) Esper
6 4 (1.36%) J2EE
6 4 (1.36%) ASP.NET
7 2 (0.68%) COM
7 2 (0.68%) Unreal Engine
7 2 (0.68%) JTAPI
7 2 (0.68%) ASP.NET MVC
7 2 (0.68%) Regular Expression
7 2 (0.68%) AngularJS
8 1 (0.34%) CSS
8 1 (0.34%) JSP
8 1 (0.34%) LAMP
Miscellaneous
1 23 (7.80%) Analytical Skills
2 17 (5.76%) Computer Science
3 14 (4.75%) Clustering
4 11 (3.73%) Enterprise Software
5 10 (3.39%) Video Conferencing
6 9 (3.05%) Open Source
7 7 (2.37%) Management Information System
8 5 (1.69%) Blackberry
9 4 (1.36%) Client/Server
10 3 (1.02%) PKI
11 2 (0.68%) CCTV
11 2 (0.68%) Streaming Video
11 2 (0.68%) Replication
11 2 (0.68%) iPhone
11 2 (0.68%) Kindle
12 1 (0.34%) Data Integration
12 1 (0.34%) Fat Client
12 1 (0.34%) CLARiiON
12 1 (0.34%) Thin Client
12 1 (0.34%) Performance Metrics
Operating Systems
1 172 (58.31%) Windows
2 124 (42.03%) Linux
3 101 (34.24%) UNIX
4 45 (15.25%) Windows Server 2008
5 36 (12.20%) Windows Server 2003
6 29 (9.83%) Solaris
7 25 (8.47%) Windows XP
8 20 (6.78%) Windows Server 2012
9 17 (5.76%) Windows 7
10 14 (4.75%) Mac OS X
11 7 (2.37%) Windows 8
12 6 (2.03%) Windows 2000
12 6 (2.03%) AIX
12 6 (2.03%) HPUX
13 5 (1.69%) Windows NT
14 4 (1.36%) Windows 2000 Server
14 4 (1.36%) Mac OS
15 2 (0.68%) Red Hat Enterprise Linux
15 2 (0.68%) IRIX
15 2 (0.68%) SUSE
Processes & Methodologies
1 27 (9.15%) Vulnerability Management
2 26 (8.81%) ITIL
3 17 (5.76%) Project Management
4 14 (4.75%) Service Delivery
4 14 (4.75%) Systems Analysis
5 13 (4.41%) Root Cause Analysis
6 12 (4.07%) Business Intelligence
7 11 (3.73%) Migration
8 10 (3.39%) CRM
9 8 (2.71%) Data Analysis
9 8 (2.71%) Validation
10 7 (2.37%) Time Management
10 7 (2.37%) Data Migration
10 7 (2.37%) Load Balancing
10 7 (2.37%) Information Security
10 7 (2.37%) Analytics
10 7 (2.37%) Performance Analysis
11 6 (2.03%) Workflow
11 6 (2.03%) Product Management
12 5 (1.69%) Business Analytics
Programming Languages
1 85 (28.81%) SQL
2 30 (10.17%) Java
3 22 (7.46%) C++
4 21 (7.12%) Perl
5 16 (5.42%) Python
5 16 (5.42%) Ruby
6 14 (4.75%) C
7 9 (3.05%) C#
7 9 (3.05%) JavaScript
8 3 (1.02%) Bash Shell
9 2 (0.68%) X++
9 2 (0.68%) VB.NET
10 1 (0.34%) PHP
10 1 (0.34%) PowerShell
Qualifications
1 38 (12.88%) Degree
2 32 (10.85%) CISSP
3 29 (9.83%) CEH
4 24 (8.14%) Security Cleared
5 20 (6.78%) Cisco Certification
6 19 (6.44%) CCNA
7 16 (5.42%) Microsoft Certification
8 15 (5.08%) MCSE
9 14 (4.75%) CCA
9 14 (4.75%) Citrix Certification
10 12 (4.07%) SC Cleared
11 9 (3.05%) CCNP
12 8 (2.71%) MCP
13 7 (2.37%) Sun Certification
14 5 (1.69%) RHCE
14 5 (1.69%) MCTS
14 5 (1.69%) CCVP
14 5 (1.69%) SCSA
14 5 (1.69%) RHCSA
15 4 (1.36%) DV Cleared
Quality Assurance & Compliance
1 19 (6.44%) SLA
2 8 (2.71%) ISO/IEC 27001
3 7 (2.37%) HL7
4 2 (0.68%) ISO 9001
System Software
1 52 (17.63%) Active Directory
2 43 (14.58%) VMware Infrastructure
3 34 (11.53%) Hyper-V
4 18 (6.10%) XenApp
5 14 (4.75%) XenServer
5 14 (4.75%) XenDesktop
5 14 (4.75%) Microsoft App-V
6 13 (4.41%) Terminal Services
6 13 (4.41%) vSphere
7 12 (4.07%) VMware ESX
8 4 (1.36%) Forefront TMG
8 4 (1.36%) VMware ESXi
9 3 (1.02%) VMware Server
10 2 (0.68%) Samba
10 2 (0.68%) Nmap
10 2 (0.68%) pfSense
Systems Management
1 16 (5.42%) SCCM
2 14 (4.75%) SCOM
3 13 (4.41%) EdgeSight
4 3 (1.02%) Cisco CUCM
5 2 (0.68%) McAfee ePO
5 2 (0.68%) CiscoWorks
5 2 (0.68%) Nessus
6 1 (0.34%) Legato
6 1 (0.34%) ARCserve
6 1 (0.34%) Cisco IPCC
6 1 (0.34%) NetBackup
6 1 (0.34%) Backup Exec
6 1 (0.34%) Symantec Enterprise Vault
Vendors
1 111 (37.63%) Microsoft
2 76 (25.76%) VMware
3 65 (22.03%) Oracle
4 42 (14.24%) Cisco
5 26 (8.81%) HP
6 24 (8.14%) Citrix
7 19 (6.44%) Sun
8 9 (3.05%) Sybase
8 9 (3.05%) AppSense
9 8 (2.71%) Symantec
9 8 (2.71%) Juniper
10 7 (2.37%) Red Hat
11 6 (2.03%) Veritas
11 6 (2.03%) Lotus
11 6 (2.03%) McAfee
11 6 (2.03%) EMC
11 6 (2.03%) CheckPoint
12 5 (1.69%) IBM
13 4 (1.36%) Apple
13 4 (1.36%) F5
Reading, Berkshire
Arden Resourcing Limited
Salary: From £45,000 to £50,000 per annum + Benefits and Bonus
Posted: 11 hours ago
Reading, Berkshire
Arden Resourcing Limited
Salary: From £37,000 to £43,000 per annum + Benefits and Bonus
Posted: 11 hours ago
Reading, Berkshire
DCL Search & Selection
Salary: £40k - 50k per year + Benefits
Posted: 12 hours ago
Wokingham, Berkshire
EXCELerate
Salary: Up to £25k, Corporate Benefits
Posted: 17 hours ago
Slough, Berkshire
Asset Resourcing Ltd
Salary: £26000 - £30000 per annum + Benefits Package
Posted: Yesterday
Berkshire
Nationwide People Ltd
Salary: £400 - £475 Per Day
Posted: Yesterday
Wokingham, Berkshire
Nationwide People Ltd
Salary: £22000 - £33000 Per Annum + Good Benefits
Posted: Yesterday
Reading, Berkshire
Evolution Recruitment Solutions
Salary: c20-30,000 + Benefits
Posted: Yesterday
Berkshire
Roc Search
Posted: 4 days ago
Reading, Berkshire
Franklin Bates
Salary: From £40,000 to £50,000 per annum
Posted: 4 days ago
Maidenhead
Progressive Recruitment
Salary: £25000 - £40000 per annum + competitive
Posted: 4 days ago
Reading
Incite Insight
Salary: £0 - £20,000 per year
Posted: 5 days ago
Berkshire
Logic Engagements Ltd
Salary: £40000 per annum + bonus, on-call allowance
Posted: 6 days ago
Reading, Berkshire
Blue Glue
Salary: From £27,000 to £32,000 per annum
Posted: 6 days ago
Reading, Berkshire
Bentley Whitaker
Salary: From £18,000 to £23,000 per annum + health, pension, phone, training
Posted: 6 days ago
Maidenhead
Progressive Recruitment
Salary: £30000 - £45000 per annum + competitive
Posted: 8 days ago
Windsor, Berkshire
Triton Technical
Posted: 14 days ago
Reading, Berkshire
Symantec
Salary: Competitive with excellent benefits
Posted: 19 days ago
Reading
Deerfoot IT
Salary: £27000 per annum + good benefits
Posted: 21 days ago