The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Technical Support
Rank 90 135 74
Rank change year-on-year
+45 -61
Permanent jobs requiring a Technical Support 153 100 180
As % of all permanent IT jobs located in Berkshire 2.55% 1.71% 3.31%
As % of the Job Titles category 2.76% 1.83% 3.51%
Number of salaries quoted 120 94 158
Average salary £36,500 £36,000 £35,000
Average salary % change year-on-year
+1.38% +2.85%
90% offered a salary of more than £21,000 £25,000 £26,000
10% offered a salary of more than £45,250 £53,750 £45,000
UK excluding London average salary £28,500 £30,000 £29,000
% change year-on-year
-5.00% +3.44%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5550 5455 5132
As % of all permanent IT jobs located in Berkshire 92.52% 93.03% 94.41%
Number of salaries quoted 3814 4141 4209
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,000 £26,500 £26,500
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Berkshire

Technical Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Berkshire region.

Technical Support Salary Trend in Berkshire

Technical Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Berkshire region over the 3 months to 21 October 2014.

Technical Support Salary Histogram in Berkshire

Technical Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Berkshire region over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +8 61 £32,500 -16.66% 5
Bracknell -10 26 £36,500 +10.60% 3
Windsor -9 16 £28,250 -41.75%
Maidenhead -11 7 £45,000 +30.43% 2
Slough +6 5 £30,000 -
Wokingham -2 2 £35,500 +46.39% 1
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 21 October 2014, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 199 (65.03%) Windows
2 128 (41.83%) Microsoft
3 116 (37.91%) Linux
4 94 (30.72%) UNIX
5 92 (30.07%) SQL
6 86 (28.10%) Oracle
7 85 (27.78%) VMware
8 80 (26.14%) SQL Server
9 56 (18.30%) TCP/IP
10 50 (16.34%) MS Excel
11 48 (15.69%) Active Directory
12 45 (14.71%) VMware Infrastructure
13 43 (14.05%) Internet
14 42 (13.73%) German Language
15 41 (13.40%) DNS
16 39 (12.75%) SAN
17 37 (12.09%) Firewall
18 34 (11.11%) French Language
19 33 (10.78%) Hyper-V
20 32 (10.46%) Relational Database
20 32 (10.46%) Cisco
20 32 (10.46%) Solaris
21 31 (10.13%) SLA
22 29 (9.48%) DHCP
22 29 (9.48%) MS Exchange
23 28 (9.15%) IIS
23 28 (9.15%) Telecoms
24 27 (8.82%) SharePoint
24 27 (8.82%) RDBMS
24 27 (8.82%) HP

Technical Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 21 October 2014, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (9.48%) MS Exchange
2 28 (9.15%) IIS
3 27 (8.82%) SharePoint
4 22 (7.19%) Lotus Domino
5 11 (3.59%) Tomcat
5 11 (3.59%) Lync
6 10 (3.27%) Exchange Server 2007
6 10 (3.27%) Apache
7 8 (2.61%) Exchange Server 2013
7 8 (2.61%) Exchange Server 2010
8 4 (1.31%) WebLogic
9 3 (0.98%) WebSphere
10 2 (0.65%) Office Communications Server
10 2 (0.65%) Blackberry Enterprise Server
10 2 (0.65%) Exchange Server 5.5
10 2 (0.65%) Exchange Server 2003
10 2 (0.65%) IBM Notes
11 1 (0.33%) JBoss
11 1 (0.33%) Oracle Collaboration Suite
Applications
1 50 (16.34%) MS Excel
2 25 (8.17%) MS Office
3 6 (1.96%) MS PowerPoint
3 6 (1.96%) MS Visio
Business Applications
1 3 (0.98%) Dynamics AX
2 1 (0.33%) Dynamics CRM
Cloud Services
1 10 (3.27%) SaaS
2 3 (0.98%) Office 365
3 2 (0.65%) Cloud Computing
Communications & Networking
1 56 (18.30%) TCP/IP
2 43 (14.05%) Internet
3 41 (13.40%) DNS
4 39 (12.75%) SAN
5 37 (12.09%) Firewall
6 29 (9.48%) DHCP
7 25 (8.17%) WAN
7 25 (8.17%) LAN
8 14 (4.58%) VoIP
9 12 (3.92%) VPN
10 11 (3.59%) iSCSI
11 10 (3.27%) ISDN
12 8 (2.61%) Network Security
12 8 (2.61%) Wireless
12 8 (2.61%) SMTP
12 8 (2.61%) Intranet
13 7 (2.29%) HTTP
13 7 (2.29%) PBX
13 7 (2.29%) VLAN
14 6 (1.96%) ATM
Database & Business Intelligence
1 80 (26.14%) SQL Server
2 32 (10.46%) Relational Database
3 27 (8.82%) RDBMS
3 27 (8.82%) SQL Server 2000
3 27 (8.82%) Oracle Database
4 24 (7.84%) Oracle Database 10g
5 21 (6.86%) Big Data
6 17 (5.56%) MySQL
7 15 (4.90%) DB2
8 14 (4.58%) SQL Server Reporting Services
9 8 (2.61%) Oracle OLAP
9 8 (2.61%) MongoDB
9 8 (2.61%) NoSQL
9 8 (2.61%) OLAP
10 7 (2.29%) Crystal Reports
11 5 (1.63%) SQL Server 2012
12 3 (0.98%) SQL Server 2005
12 3 (0.98%) SQL Server 2008
13 2 (0.65%) SQL Server Analysis Services
14 1 (0.33%) SAP BW
Development Applications
1 3 (0.98%) Oracle Forms
2 1 (0.33%) Subversion
2 1 (0.33%) Maven
2 1 (0.33%) Jenkins
General
1 42 (13.73%) German Language
2 34 (11.11%) French Language
3 28 (9.15%) Telecoms
4 17 (5.56%) Spanish Language
5 14 (4.58%) Russian Language
6 12 (3.92%) Finance
7 8 (2.61%) Multimedia
8 5 (1.63%) Electronics
8 5 (1.63%) Marketing
9 2 (0.65%) Back Office
9 2 (0.65%) Billing
10 1 (0.33%) Banking
10 1 (0.33%) Italian Language
Libraries, Frameworks & Software Standards
1 14 (4.58%) HTML
2 12 (3.92%) Web Services
3 11 (3.59%) XML
4 8 (2.61%) J2EE
5 5 (1.63%) .NET
6 4 (1.31%) MAPI
7 2 (0.65%) Regular Expression
7 2 (0.65%) COM
8 1 (0.33%) CSS
8 1 (0.33%) JSP
8 1 (0.33%) ASP.NET
8 1 (0.33%) XSLT
8 1 (0.33%) LAMP
8 1 (0.33%) Java EE
Miscellaneous
1 19 (6.21%) Clustering
2 18 (5.88%) Open Source
3 14 (4.58%) Analytical Skills
4 10 (3.27%) Video Conferencing
5 9 (2.94%) Enterprise Software
5 9 (2.94%) Computer Science
5 9 (2.94%) Data Integration
6 5 (1.63%) Smartphone
6 5 (1.63%) Social Media
7 4 (1.31%) Blackberry
8 3 (0.98%) Replication
9 2 (0.65%) iPhone
10 1 (0.33%) Client/Server
10 1 (0.33%) Cryptography
10 1 (0.33%) PKI
Operating Systems
1 199 (65.03%) Windows
2 116 (37.91%) Linux
3 94 (30.72%) UNIX
4 32 (10.46%) Solaris
5 23 (7.52%) Windows Server 2008
6 18 (5.88%) Windows Server 2003
7 15 (4.90%) Windows 7
8 12 (3.92%) Windows Server 2012
9 11 (3.59%) Windows XP
10 9 (2.94%) HPUX
10 9 (2.94%) Ubuntu
11 8 (2.61%) AIX
11 8 (2.61%) Windows 2000
12 7 (2.29%) Debian
13 6 (1.96%) Red Hat Enterprise Linux
13 6 (1.96%) Mac OS X
14 4 (1.31%) Windows Vista
14 4 (1.31%) Windows NT
15 3 (0.98%) SUSE
16 2 (0.65%) Mac OS
Processes & Methodologies
1 25 (8.17%) Project Management
2 24 (7.84%) Systems Analysis
3 23 (7.52%) Business Intelligence
4 22 (7.19%) Validation
5 20 (6.54%) Vulnerability Management
6 18 (5.88%) ITIL
7 16 (5.23%) Business Analytics
7 16 (5.23%) Analytics
8 14 (4.58%) CRM
9 12 (3.92%) Service Management
9 12 (3.92%) Migration
10 11 (3.59%) ETL
10 11 (3.59%) Service Delivery
11 9 (2.94%) Data Analysis
12 8 (2.61%) Data Migration
12 8 (2.61%) Performance Analysis
12 8 (2.61%) Security Management
13 6 (1.96%) Time Management
13 6 (1.96%) Load Balancing
13 6 (1.96%) Configuration Management
Programming Languages
1 92 (30.07%) SQL
2 18 (5.88%) Java
3 12 (3.92%) JavaScript
4 8 (2.61%) Perl
4 8 (2.61%) C++
5 7 (2.29%) C
6 6 (1.96%) Ruby
6 6 (1.96%) Python
7 2 (0.65%) PowerShell
7 2 (0.65%) Bash Shell
7 2 (0.65%) C#
7 2 (0.65%) Shell Script
8 1 (0.33%) PHP
8 1 (0.33%) X++
Qualifications
1 27 (8.82%) Degree
2 25 (8.17%) Security Cleared
3 24 (7.84%) CISSP
4 22 (7.19%) CEH
5 21 (6.86%) Microsoft Certification
6 19 (6.21%) MCSE
7 18 (5.88%) Cisco Certification
7 18 (5.88%) CCNA
8 15 (4.90%) SC Cleared
8 15 (4.90%) MCP
9 9 (2.94%) DV Cleared
10 6 (1.96%) Network+ Certification
10 6 (1.96%) VMware Certified Professional (VCP)
10 6 (1.96%) MCSA
10 6 (1.96%) MCDBA
10 6 (1.96%) CCA
10 6 (1.96%) Citrix Certification
10 6 (1.96%) CCNP
11 2 (0.65%) MCITP
11 2 (0.65%) CCVP
Quality Assurance & Compliance
1 31 (10.13%) SLA
2 8 (2.61%) HL7
2 8 (2.61%) ISO/IEC 27001
System Software
1 48 (15.69%) Active Directory
2 45 (14.71%) VMware Infrastructure
3 33 (10.78%) Hyper-V
4 12 (3.92%) VMware ESX
5 8 (2.61%) XenApp
6 6 (1.96%) XenServer
6 6 (1.96%) XenDesktop
6 6 (1.96%) VMware Workstation
6 6 (1.96%) Microsoft App-V
6 6 (1.96%) Terminal Services
7 5 (1.63%) vSphere
8 3 (0.98%) VMware Server
9 2 (0.65%) qmail
9 2 (0.65%) Postfix
9 2 (0.65%) Sendmail
9 2 (0.65%) Forefront TMG
9 2 (0.65%) VMware ESXi
9 2 (0.65%) pfSense
9 2 (0.65%) Samba
9 2 (0.65%) Squid
Systems Management
1 10 (3.27%) SCCM
2 7 (2.29%) SCOM
3 2 (0.65%) Cisco CUCM
3 2 (0.65%) Cisco IPCC
3 2 (0.65%) Nessus
3 2 (0.65%) CiscoWorks
4 1 (0.33%) HP Data Protector
Vendors
1 128 (41.83%) Microsoft
2 86 (28.10%) Oracle
3 85 (27.78%) VMware
4 32 (10.46%) Cisco
5 27 (8.82%) HP
6 21 (6.86%) Sun
7 17 (5.56%) Citrix
8 10 (3.27%) Sybase
9 8 (2.61%) Symantec
10 7 (2.29%) Juniper
10 7 (2.29%) Apple
10 7 (2.29%) Red Hat
11 6 (1.96%) SAP
12 5 (1.63%) EMC
12 5 (1.63%) AppSense
13 3 (0.98%) CheckPoint
13 3 (0.98%) Hitachi
13 3 (0.98%) Perforce
13 3 (0.98%) F5
14 2 (0.65%) Fortinet
Bracknell, Berkshire
Circle Recruitment
Salary: £26000 - £30000 per annum + bens
Posted: 7 hours ago
Reading, Berkshire
Bentley Whitaker
Salary: From £22,000 to £25,000 per annum
Posted: 19 hours ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent Package and Basic
Posted: 22 hours ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £40000 - £55000 per annum + Benefits Package
Posted: Yesterday
Berkshire
Jonothan Bosworth
Salary: From £45,000 to £55,000 per annum
Posted: 2 days ago
Maidenhead, Berkshire
Fixed Recruitment
Salary: £25000 - £35000 per annum + Excellent Benefits
Posted: 3 days ago
Bracknell, Berkshire
Next Move IT
Salary: £30000 - £40000 per annum + Benefits
Posted: 4 days ago
Bracknell, Berkshire
Coal IT Services
Salary: From £35,000 to £36,000 per annum Plus Excellent Bens
Posted: 5 days ago
Berkshire
Nationwide People Ltd
Salary: £50000 - £60000 Per Annum + company benefits
Posted: 5 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + Private Healthcare & Pension
Posted: 6 days ago
Maidenhead
Austin Fraser Limited
Salary: £40000 - £50000 per annum
Posted: 18 days ago
Reading
Opus Recruitment Solutions Ltd
Salary: £30000 - £50000 per annum
Posted: 22 days ago
Wokingham
Interquest - IQ ESM
Salary: £43000 - £47500 per annum
Posted: 22 days ago
Berkshire Wilts Oxon Newbury Swindon
Questor Resourcing
Salary: To £26k + bonus + good bennefits
Posted: 25 days ago