The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 122 78 94
Rank change year-on-year
-44 +16
Permanent jobs requiring a Technical Support 97 152 150
As % of all permanent IT jobs located in Berkshire 1.92% 2.77% 2.79%
As % of the Job Titles category 2.05% 2.98% 2.98%
Number of salaries quoted 90 128 137
Average salary £38,000 £37,000 £34,000
Average salary % change year-on-year
+2.70% +8.82%
90% offered a salary of more than £23,000 £24,250 £26,200
10% offered a salary of more than £45,000 £50,000 £45,200
UK excluding London average salary £28,000 £30,000 £30,500
% change year-on-year
-6.66% -1.63%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4733 5108 5030
As % of all permanent IT jobs located in Berkshire 93.50% 93.18% 93.70%
Number of salaries quoted 3583 3687 4026
Average salary £47,500 £45,000 £42,500
Average salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £27,500 £27,000 £25,000
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Berkshire

Technical Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Berkshire region.

Technical Support Salary Trend in Berkshire

Technical Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Berkshire region over the 3 months to 3 July 2015.

Technical Support Salary Histogram in Berkshire

Technical Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Berkshire region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -8 50 £40,000 +8.10% 3
Bracknell -5 15 £38,500 -14.44%
Newbury +4 8 £16,500 -52.85%
Wokingham -7 5 £32,500 -4.41%
Slough -6 2 £25,000 -28.57% 1
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 3 July 2015, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 122 (51.26%) Windows
1 122 (51.26%) Linux
2 96 (40.34%) Microsoft
3 77 (32.35%) UNIX
3 77 (32.35%) SQL
4 62 (26.05%) MS Excel
5 58 (24.37%) Active Directory
6 56 (23.53%) VMware
7 54 (22.69%) TCP/IP
8 53 (22.27%) Oracle
9 49 (20.59%) Cisco
10 43 (18.07%) Degree
11 40 (16.81%) Windows Server 2008
11 40 (16.81%) Windows Server 2012
12 37 (15.55%) Firewall
12 37 (15.55%) MS Office
13 35 (14.71%) German Language
14 34 (14.29%) Windows Server 2003
15 33 (13.87%) MS Exchange
15 33 (13.87%) Time Management
16 30 (12.61%) French Language
16 30 (12.61%) Vulnerability Management
17 29 (12.18%) Java
17 29 (12.18%) CISSP
17 29 (12.18%) DNS
17 29 (12.18%) WAN
17 29 (12.18%) CEH
18 28 (11.76%) VMware Infrastructure
19 27 (11.34%) ITIL
20 26 (10.92%) LAN

Technical Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 3 July 2015, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (13.87%) MS Exchange
2 15 (6.30%) Exchange Server 2010
3 14 (5.88%) Apache
4 13 (5.46%) IIS
5 12 (5.04%) Tomcat
6 11 (4.62%) Exchange Server 2013
6 11 (4.62%) Lotus Domino
7 8 (3.36%) JBoss
8 7 (2.94%) Lync
9 4 (1.68%) SharePoint
10 2 (0.84%) Office Communications Server
10 2 (0.84%) WebLogic
10 2 (0.84%) WebSphere
11 1 (0.42%) Joomla!
11 1 (0.42%) Exchange Server 2007
11 1 (0.42%) Jetty
Applications
1 62 (26.05%) MS Excel
2 37 (15.55%) MS Office
Business Applications
1 6 (2.52%) Nortel Periphonics
2 3 (1.26%) Remedy ITSM
3 2 (0.84%) BusinessWare
3 2 (0.84%) Dynamics AX
Cloud Services
1 12 (5.04%) SaaS
2 7 (2.94%) Office 365
3 4 (1.68%) Cloud Computing
4 2 (0.84%) Google Apps
Communications & Networking
1 54 (22.69%) TCP/IP
2 37 (15.55%) Firewall
3 29 (12.18%) DNS
3 29 (12.18%) WAN
4 26 (10.92%) LAN
5 25 (10.50%) SAN
6 19 (7.98%) DHCP
7 15 (6.30%) Internet
8 12 (5.04%) Wireshark
9 11 (4.62%) iSCSI
9 11 (4.62%) Wireless
10 10 (4.20%) NetScaler
11 6 (2.52%) SNMP
11 6 (2.52%) Frame Relay
11 6 (2.52%) Cisco ICM
12 5 (2.10%) Ethernet
13 4 (1.68%) CDMA
13 4 (1.68%) GPRS
13 4 (1.68%) GSM
13 4 (1.68%) SSL
Database & Business Intelligence
1 24 (10.08%) PostgreSQL
2 20 (8.40%) Relational Database
3 18 (7.56%) MySQL
4 15 (6.30%) SQL Server
5 9 (3.78%) RDBMS
6 7 (2.94%) Data Warehouse
7 5 (2.10%) MS Access
8 4 (1.68%) DB2
8 4 (1.68%) Oracle Reports
8 4 (1.68%) Oracle Database
9 2 (0.84%) SQL Server 2005
9 2 (0.84%) SQL Server 2000
10 1 (0.42%) Big Data
Development Applications
1 1 (0.42%) Oracle Forms
1 1 (0.42%) Subversion
1 1 (0.42%) Maven
1 1 (0.42%) Team Foundation Server
1 1 (0.42%) Jenkins
General
1 35 (14.71%) German Language
2 30 (12.61%) French Language
3 15 (6.30%) Spanish Language
4 9 (3.78%) Italian Language
5 8 (3.36%) Telecoms
6 4 (1.68%) Finance
6 4 (1.68%) Retail
7 3 (1.26%) Marketing
8 2 (0.84%) Manufacturing
8 2 (0.84%) Portuguese Language
9 1 (0.42%) Back Office
9 1 (0.42%) Automotive
9 1 (0.42%) Multimedia
Libraries, Frameworks & Software Standards
1 13 (5.46%) Web Services
2 11 (4.62%) XML
3 7 (2.94%) HTML
3 7 (2.94%) .NET
3 7 (2.94%) Esper
4 4 (1.68%) Servlets
4 4 (1.68%) ODBC
4 4 (1.68%) Ajax
5 3 (1.26%) CSS
5 3 (1.26%) Middleware
5 3 (1.26%) XHTML
5 3 (1.26%) J2EE
6 2 (0.84%) FreeMarker
7 1 (0.42%) ASP.NET MVC
7 1 (0.42%) AngularJS
7 1 (0.42%) SAP Basis
7 1 (0.42%) JSP
7 1 (0.42%) ASP.NET
7 1 (0.42%) MAPI
7 1 (0.42%) Unreal Engine
Miscellaneous
1 25 (10.50%) Analytical Skills
2 24 (10.08%) Computer Science
3 19 (7.98%) Data Centre
4 12 (5.04%) Enterprise Software
5 7 (2.94%) Management Information System
5 7 (2.94%) Clustering
6 5 (2.10%) Replication
7 4 (1.68%) PKI
8 3 (1.26%) CMDB
9 2 (0.84%) Video Conferencing
9 2 (0.84%) FMCG
9 2 (0.84%) Social Media
10 1 (0.42%) Blackberry
10 1 (0.42%) Performance Metrics
10 1 (0.42%) Data Integration
10 1 (0.42%) Statistics
Operating Systems
1 122 (51.26%) Windows
1 122 (51.26%) Linux
2 77 (32.35%) UNIX
3 40 (16.81%) Windows Server 2008
3 40 (16.81%) Windows Server 2012
4 34 (14.29%) Windows Server 2003
5 22 (9.24%) Windows XP
6 19 (7.98%) Windows 8
7 18 (7.56%) Windows 7
8 17 (7.14%) Mac OS X
9 15 (6.30%) Solaris
10 10 (4.20%) Red Hat Enterprise Linux
11 7 (2.94%) AIX
11 7 (2.94%) HPUX
12 5 (2.10%) SUSE
13 3 (1.26%) Windows 2000
13 3 (1.26%) Windows NT
14 2 (0.84%) IRIX
14 2 (0.84%) Mac OS
15 1 (0.42%) CentOS
Processes & Methodologies
1 33 (13.87%) Time Management
2 30 (12.61%) Vulnerability Management
3 27 (11.34%) ITIL
4 17 (7.14%) Product Management
5 13 (5.46%) Root Cause Analysis
6 12 (5.04%) Performance Tuning
7 8 (3.36%) Workflow
7 8 (3.36%) Software Engineering
7 8 (3.36%) Web Development
8 7 (2.94%) Information Security
8 7 (2.94%) Service Management
9 6 (2.52%) Business Intelligence
10 5 (2.10%) Disaster Recovery
10 5 (2.10%) Incident Management
10 5 (2.10%) Network Management
11 4 (1.68%) Coaching
11 4 (1.68%) Service Delivery
11 4 (1.68%) Change Management
12 3 (1.26%) ITSM
12 3 (1.26%) Performance Management
Programming Languages
1 77 (32.35%) SQL
2 29 (12.18%) Java
3 24 (10.08%) Perl
4 20 (8.40%) Python
5 14 (5.88%) Ruby
6 12 (5.04%) C
7 11 (4.62%) C++
8 7 (2.94%) JavaScript
8 7 (2.94%) PowerShell
9 5 (2.10%) Bash Shell
9 5 (2.10%) PHP
10 4 (1.68%) T-SQL
10 4 (1.68%) F#
11 2 (0.84%) Google Apps Script
11 2 (0.84%) Shell Script
11 2 (0.84%) C#
12 1 (0.42%) Delphi
12 1 (0.42%) VB.NET
12 1 (0.42%) VBA
12 1 (0.42%) X++
Qualifications
1 43 (18.07%) Degree
2 29 (12.18%) CEH
2 29 (12.18%) CISSP
3 20 (8.40%) Microsoft Certification
4 18 (7.56%) Cisco Certification
5 16 (6.72%) Security Cleared
6 15 (6.30%) SC Cleared
7 13 (5.46%) MCP
7 13 (5.46%) CCNA
8 12 (5.04%) CCA
8 12 (5.04%) Citrix Certification
9 11 (4.62%) MCSE
10 9 (3.78%) MCITP
11 8 (3.36%) MCDBA
12 7 (2.94%) MCSA
12 7 (2.94%) RHCE
12 7 (2.94%) RHCSA
13 6 (2.52%) VMware Certified Professional (VCP)
13 6 (2.52%) A+ Certification
14 5 (2.10%) Network+ Certification
Quality Assurance & Compliance
1 10 (4.20%) SLA
System Software
1 58 (24.37%) Active Directory
2 28 (11.76%) VMware Infrastructure
3 17 (7.14%) Hyper-V
4 14 (5.88%) VMware ESX
4 14 (5.88%) vSphere
5 13 (5.46%) XenApp
6 10 (4.20%) Terminal Services
6 10 (4.20%) Microsoft App-V
6 10 (4.20%) XenDesktop
7 8 (3.36%) XenServer
8 5 (2.10%) VMware Workstation
9 3 (1.26%) VMware ESXi
10 2 (0.84%) Veritas Cluster Server
11 1 (0.42%) VMware Server
Systems Management
1 23 (9.66%) SCCM
2 14 (5.88%) SCOM
3 10 (4.20%) EdgeSight
4 6 (2.52%) Nmap
4 6 (2.52%) Cisco IPCC
5 3 (1.26%) CA Single Sign-On
5 3 (1.26%) HP UCMDB
6 2 (0.84%) Cisco CUCM
6 2 (0.84%) AirWatch
6 2 (0.84%) Tivoli Storage Manager
6 2 (0.84%) OpenView Configuration Management
7 1 (0.42%) NetBackup
7 1 (0.42%) Veritas Storage Foundation
7 1 (0.42%) Red Hat Satellite
Vendors
1 96 (40.34%) Microsoft
2 56 (23.53%) VMware
3 53 (22.27%) Oracle
4 49 (20.59%) Cisco
5 24 (10.08%) HP
5 24 (10.08%) Citrix
6 17 (7.14%) Red Hat
7 14 (5.88%) Juniper
8 12 (5.04%) Sun
9 11 (4.62%) AppSense
10 10 (4.20%) Sybase
11 9 (3.78%) EMC
11 9 (3.78%) LANDesk
12 8 (3.36%) Apple
13 7 (2.94%) Veritas
13 7 (2.94%) IBM
14 6 (2.52%) Nortel
14 6 (2.52%) Genesys
15 5 (2.10%) Hitachi
15 5 (2.10%) Symantec
Berkshire
Nigel Frank International Limited - Newcastle
Salary: £45000 - £65000 per annum + Negotiable
Posted: 13 hours ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent Salary - Full details upon request
Posted: Yesterday
Reading, Berkshire
EXCELerate
Salary: Up to £32k, Pension, Health Insurance
Posted: Yesterday
Slough, Berkshire
Spencer Rose
Salary: From £50,000 to £60,000 per annum
Posted: 2 days ago
Reading, Berkshire
Logic Engagements Ltd
Salary: £0.00 - £40000 per annum + bonus, on-call allowance etc.
Posted: 2 days ago
Berkshire
Austin Fraser Limited
Salary: £30000.00 - £50000.00 per annum
Posted: 13 days ago