The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 95 98 118
Rank change year-on-year
+3 +20
Permanent jobs requiring a Technical Support 145 137 120
As % of all permanent IT jobs located in Berkshire 2.81% 2.47% 2.22%
As % of the Job Titles category 2.96% 2.58% 2.31%
Number of salaries quoted 127 116 101
Average salary £35,500 £37,500 £38,000
Average salary % change year-on-year
-5.33% -1.31%
90% offered a salary of more than £24,000 £25,000 £26,000
10% offered a salary of more than £50,000 £45,000 £45,000
UK excluding London average salary £30,000 £32,000 £30,000
% change year-on-year
-6.25% +6.66%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4899 5316 5189
As % of all permanent IT jobs located in Berkshire 94.85% 95.94% 95.79%
Number of salaries quoted 4006 3943 3820
Average salary £48,500 £45,000 £45,000
Average salary % change year-on-year
+7.77% -
90% offered a salary of more than £28,500 £25,500 £26,500
10% offered a salary of more than £68,000 £65,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Berkshire

Technical Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Berkshire region.

Technical Support Salary Trend in Berkshire

Technical Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Berkshire region over the 3 months to 9 February 2016.

Technical Support Salary Histogram in Berkshire

Technical Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Berkshire region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +30 102 £35,500 -11.25% 4
Bracknell +20 22 £40,000 -2.43% 2
Slough -2 9 £25,000 -18.03% 2
Maidenhead -6 5 £50,000 +48.14% 1
Hungerford - 1 - -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 9 February 2016, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 117 (48.55%) Windows
2 103 (42.74%) Active Directory
3 97 (40.25%) Microsoft
4 83 (34.44%) Linux
4 83 (34.44%) VMware
5 78 (32.37%) Windows Server
6 64 (26.56%) Firewall
7 58 (24.07%) SQL
8 55 (22.82%) Analytical Skills
9 54 (22.41%) MS Excel
10 53 (21.99%) MS Exchange
11 52 (21.58%) Degree
12 49 (20.33%) Windows Server 2012
13 48 (19.92%) TCP/IP
14 40 (16.60%) Unix
15 38 (15.77%) VMware Infrastructure
16 36 (14.94%) Oracle
16 36 (14.94%) WAN
16 36 (14.94%) Windows Server 2003
17 35 (14.52%) LAN
17 35 (14.52%) Windows Server 2008
17 35 (14.52%) German Language
18 33 (13.69%) SLA
19 32 (13.28%) SQL Server
19 32 (13.28%) Exchange Server 2010
20 31 (12.86%) Apache
20 31 (12.86%) Cisco
21 29 (12.03%) IIS
22 26 (10.79%) Exchange Server 2013
23 24 (9.96%) Computer Science

Technical Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 9 February 2016, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 53 (21.99%) MS Exchange
2 32 (13.28%) Exchange Server 2010
3 31 (12.86%) Apache
4 29 (12.03%) IIS
5 26 (10.79%) Exchange Server 2013
6 23 (9.54%) Tomcat
6 23 (9.54%) WebSphere
7 21 (8.71%) WebLogic
8 11 (4.56%) JBoss
9 7 (2.90%) SharePoint
10 5 (2.07%) IBM Domino
10 5 (2.07%) OpenStack
11 4 (1.66%) Exchange Server 2003
12 3 (1.24%) WildFly
13 2 (0.83%) Oracle Collaboration Suite
13 2 (0.83%) SharePoint Server
14 1 (0.41%) Exchange Server 2007
Applications
1 54 (22.41%) MS Excel
2 8 (3.32%) MS Office
3 1 (0.41%) InfoPath
3 1 (0.41%) MS PowerPoint
Business Applications
1 1 (0.41%) Dynamics CRM
Cloud Services
1 5 (2.07%) Amazon AWS
2 3 (1.24%) SaaS
3 2 (0.83%) Office 365
4 1 (0.41%) Cloud Computing
4 1 (0.41%) Google Apps
Communications & Networking
1 64 (26.56%) Firewall
2 48 (19.92%) TCP/IP
3 36 (14.94%) WAN
4 35 (14.52%) LAN
5 23 (9.54%) DNS
6 13 (5.39%) LDAP
7 12 (4.98%) DHCP
7 12 (4.98%) SAN
8 10 (4.15%) Wireless
9 8 (3.32%) iSCSI
9 8 (3.32%) SMTP
10 7 (2.90%) SNMP
11 6 (2.49%) Ethernet
11 6 (2.49%) H.323
11 6 (2.49%) MGCP
11 6 (2.49%) NetScaler
11 6 (2.49%) Wireshark
12 5 (2.07%) Diameter Protocol
12 5 (2.07%) HTTP
12 5 (2.07%) SS7
Database & Business Intelligence
1 32 (13.28%) SQL Server
2 8 (3.32%) MySQL
3 5 (2.07%) Relational Database
3 5 (2.07%) SQL Server Reporting Services
4 4 (1.66%) SQL Server 2012
5 2 (0.83%) Oracle Database
6 1 (0.41%) Crystal Reports
6 1 (0.41%) PostgreSQL
6 1 (0.41%) SQL Server 2005
6 1 (0.41%) SQL Server 2008
Development Applications
1 5 (2.07%) Visual Studio
2 1 (0.41%) VSS/SourceSafe
General
1 35 (14.52%) German Language
2 15 (6.22%) Telecoms
3 14 (5.81%) French Language
4 12 (4.98%) Manufacturing
5 9 (3.73%) Spanish Language
6 5 (2.07%) Marketing
7 4 (1.66%) Finance
8 3 (1.24%) Italian Language
8 3 (1.24%) Portuguese Language
9 2 (0.83%) Billing
9 2 (0.83%) Games
10 1 (0.41%) Advertising
10 1 (0.41%) Automotive
10 1 (0.41%) Electronics
10 1 (0.41%) Mandarin Language
10 1 (0.41%) Retail
Libraries, Frameworks & Software Standards
1 21 (8.71%) XML
2 18 (7.47%) HTML
3 16 (6.64%) .NET
4 10 (4.15%) Web Services
5 6 (2.49%) CSS
6 5 (2.07%) ASP.NET
6 5 (2.07%) DHTML
6 5 (2.07%) J2EE
7 4 (1.66%) SOAP
8 3 (1.24%) SAML
8 3 (1.24%) Unreal Engine
9 1 (0.41%) .NET Framework
9 1 (0.41%) EJB
9 1 (0.41%) jQuery
9 1 (0.41%) JSP
9 1 (0.41%) LAMP
9 1 (0.41%) XSLT
Miscellaneous
1 55 (22.82%) Analytical Skills
2 24 (9.96%) Computer Science
3 19 (7.88%) Data Centre
4 5 (2.07%) Driving Licence
4 5 (2.07%) Management Information System
5 4 (1.66%) Fintech
5 4 (1.66%) W3C
6 3 (1.24%) Clustering
6 3 (1.24%) Mathematics
6 3 (1.24%) NHS
7 1 (0.41%) Digital Media
7 1 (0.41%) Enterprise Software
7 1 (0.41%) Enterprise Storage
7 1 (0.41%) Life Science
7 1 (0.41%) PKI
Operating Systems
1 117 (48.55%) Windows
2 83 (34.44%) Linux
3 78 (32.37%) Windows Server
4 49 (20.33%) Windows Server 2012
5 40 (16.60%) Unix
6 36 (14.94%) Windows Server 2003
7 35 (14.52%) Windows Server 2008
8 14 (5.81%) Windows XP
9 12 (4.98%) Windows 8
10 9 (3.73%) Solaris
11 8 (3.32%) Red Hat Enterprise Linux
11 8 (3.32%) Windows 7
12 4 (1.66%) AIX
13 3 (1.24%) CentOS
13 3 (1.24%) Debian
13 3 (1.24%) HPUX
13 3 (1.24%) Ubuntu
14 2 (0.83%) IRIX
14 2 (0.83%) Windows Vista
15 1 (0.41%) Mac OS X
Processes & Methodologies
1 22 (9.13%) Service Delivery
2 19 (7.88%) ITIL
3 18 (7.47%) Root Cause Analysis
4 12 (4.98%) Performance Management
5 10 (4.15%) Structured Programming
6 9 (3.73%) Vulnerability Management
7 8 (3.32%) Incident Management
7 8 (3.32%) Presales
7 8 (3.32%) Problem Management
8 7 (2.90%) Service Management
9 6 (2.49%) Data Management
9 6 (2.49%) Mentoring
9 6 (2.49%) Resource Management
10 5 (2.07%) Network Management
10 5 (2.07%) Time Management
11 4 (1.66%) Asset Management
11 4 (1.66%) Case Management
11 4 (1.66%) Project Management
11 4 (1.66%) Risk Management
12 3 (1.24%) CRM
Programming Languages
1 58 (24.07%) SQL
2 17 (7.05%) C#
3 15 (6.22%) Java
3 15 (6.22%) VB
4 7 (2.90%) C
4 7 (2.90%) C++
5 5 (2.07%) Bash Shell
5 5 (2.07%) Perl
5 5 (2.07%) VB.NET
6 4 (1.66%) VB6
7 3 (1.24%) JavaScript
8 2 (0.83%) Python
9 1 (0.41%) AWK
9 1 (0.41%) Google Apps Script
9 1 (0.41%) sed
Qualifications
1 52 (21.58%) Degree
2 17 (7.05%) Cisco Certification
3 13 (5.39%) Microsoft Certification
4 11 (4.56%) Security Cleared
5 10 (4.15%) CCNA
5 10 (4.15%) SC Cleared
6 9 (3.73%) CEH
6 9 (3.73%) CISSP
7 8 (3.32%) MCSE
8 7 (2.90%) MCITP
9 6 (2.49%) CCA
9 6 (2.49%) Citrix Certification
10 5 (2.07%) MCSA
11 4 (1.66%) CCNP
11 4 (1.66%) CCNP Voice
11 4 (1.66%) CCVP
12 3 (1.24%) VMware Certified Professional (VCP)
13 2 (0.83%) MCP
14 1 (0.41%) A+ Certification
14 1 (0.41%) MCSD
Quality Assurance & Compliance
1 33 (13.69%) SLA
2 1 (0.41%) QA
System Software
1 103 (42.74%) Active Directory
2 38 (15.77%) VMware Infrastructure
3 23 (9.54%) VMware ESXi
4 21 (8.71%) VMware ESX
5 16 (6.64%) Hyper-V
6 8 (3.32%) vSphere
6 8 (3.32%) XenApp
6 8 (3.32%) XenDesktop
7 6 (2.49%) Microsoft App-V
7 6 (2.49%) XenServer
8 3 (1.24%) Sendmail
9 2 (0.83%) Terminal Services
10 1 (0.41%) Forefront TMG
10 1 (0.41%) ISA Server
Systems Management
1 7 (2.90%) SCCM
2 6 (2.49%) EdgeSight
2 6 (2.49%) SCOM
2 6 (2.49%) Symantec Enterprise Vault
3 5 (2.07%) Backup Exec
4 4 (1.66%) Cisco CUCM
4 4 (1.66%) Cisco UCCX
4 4 (1.66%) Legato
4 4 (1.66%) NetBackup
5 3 (1.24%) Nmap
5 3 (1.24%) Simpana
6 2 (0.83%) Cisco IPCC
6 2 (0.83%) HP Data Protector
6 2 (0.83%) Tivoli Storage Manager
7 1 (0.41%) EMC NetWorker
7 1 (0.41%) Tivoli
7 1 (0.41%) WSUS
Vendors
1 97 (40.25%) Microsoft
2 83 (34.44%) VMware
3 36 (14.94%) Oracle
4 31 (12.86%) Cisco
5 22 (9.13%) Citrix
6 15 (6.22%) HP
7 13 (5.39%) Red Hat
8 12 (4.98%) Dell
8 12 (4.98%) NetApp
9 11 (4.56%) Symantec
10 10 (4.15%) IBM
10 10 (4.15%) Sun
11 8 (3.32%) Google
12 7 (2.90%) AppSense
12 7 (2.90%) Forcepoint
13 5 (2.07%) Hitachi
13 5 (2.07%) Juniper
13 5 (2.07%) Veritas
14 4 (1.66%) Veeam
14 4 (1.66%) Verint
Reading
Searchability
Salary: £23000 per annum + Benefits
Posted: 17 hours ago
Berkshire
Logic Engagements Ltd
Salary: £40000 per annum + bonus, on-call allowance
Posted: Yesterday
Slough, Berkshire
Connected IT
Salary: £25000 - £45000 per annum + Benefits
Posted: 4 days ago
Slough, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £22000 - £28000 per annum + Benefits
Posted: 4 days ago
Reading
Volt
Salary: £34000 per annum
Posted: 4 days ago
Maidenhead, Berkshire
Reed Technology
Salary: £30000 - £35000 per annum
Posted: 5 days ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000 - £27000 per annum + Benefits
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Bracknell, Berkshire
The Resourcing Hub
Salary: From £25,000 to £40,000 per annum + benefits
Posted: 6 days ago