The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Technical Support
Rank 86 98 74
Rank change year-on-year
+12 -24
Permanent jobs requiring a Technical Support 147 133 175
As % of all permanent IT jobs located in Berkshire 2.67% 2.43% 3.36%
As % of the Job Titles category 2.84% 2.59% 3.58%
Number of salaries quoted 125 96 152
Average salary £37,500 £38,000 £35,000
Average salary % change year-on-year
-1.31% +8.57%
90% offered a salary of more than £22,500 £26,300 £25,100
10% offered a salary of more than £45,000 £45,000 £40,000
UK excluding London average salary £31,500 £29,000 £30,250
% change year-on-year
+8.62% -4.13%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5167 5143 4887
As % of all permanent IT jobs located in Berkshire 93.77% 93.94% 93.73%
Number of salaries quoted 3888 3772 3972
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £29,000
10% offered a salary of more than £67,500 £60,000 £67,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Berkshire

Technical Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Berkshire region.

Technical Support Salary Trend in Berkshire

Technical Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Berkshire region over the 3 months to 2 March 2015.

Technical Support Salary Histogram in Berkshire

Technical Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Berkshire region over the 3 months to 2 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -2 71 £40,000 +5.26% 4
Bracknell -15 20 £45,000 +12.50% 3
Slough +11 12 £26,500 +2.91% 1
Maidenhead -7 8 £35,000 +7.69%
Newbury -3 6 £25,750 -0.96%
Wokingham - 5 £27,500 -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 2 March 2015, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 178 (58.36%) Windows
2 140 (45.90%) Linux
3 113 (37.05%) Microsoft
4 101 (33.11%) UNIX
5 91 (29.84%) SQL
6 75 (24.59%) VMware
7 63 (20.66%) Oracle
8 62 (20.33%) TCP/IP
9 60 (19.67%) MS Excel
10 59 (19.34%) Active Directory
11 53 (17.38%) Degree
12 50 (16.39%) Windows Server 2008
13 48 (15.74%) Cisco
14 47 (15.41%) VMware Infrastructure
15 44 (14.43%) SAN
16 42 (13.77%) Java
16 42 (13.77%) Firewall
17 40 (13.11%) Windows Server 2003
18 39 (12.79%) MS Office
19 38 (12.46%) DNS
20 33 (10.82%) DHCP
20 33 (10.82%) ITIL
21 32 (10.49%) Windows XP
21 32 (10.49%) MS Exchange
22 31 (10.16%) Solaris
23 30 (9.84%) Hyper-V
24 28 (9.18%) CISSP
25 27 (8.85%) SQL Server
25 27 (8.85%) Windows Server 2012
25 27 (8.85%) Analytical Skills

Technical Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 2 March 2015, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (10.49%) MS Exchange
2 18 (5.90%) Lotus Domino
3 16 (5.25%) SharePoint
4 15 (4.92%) IIS
5 12 (3.93%) Lync
6 11 (3.61%) Tomcat
7 10 (3.28%) Apache
7 10 (3.28%) Exchange Server 2010
7 10 (3.28%) Exchange Server 2013
8 7 (2.30%) Exchange Server 2007
9 5 (1.64%) JBoss
10 4 (1.31%) IBM Notes
11 3 (0.98%) WebLogic
11 3 (0.98%) WebSphere
12 2 (0.66%) Blackberry Enterprise Server
13 1 (0.33%) Joomla!
13 1 (0.33%) SharePoint 2010
13 1 (0.33%) SharePoint 2013
Applications
1 60 (19.67%) MS Excel
2 39 (12.79%) MS Office
3 5 (1.64%) MS PowerPoint
4 1 (0.33%) MS Visio
Business Applications
1 4 (1.31%) Dynamics AX
2 3 (0.98%) Nortel Periphonics
Cloud Services
1 7 (2.30%) SaaS
1 7 (2.30%) Office 365
2 6 (1.97%) Cloud Computing
3 2 (0.66%) Google Apps
Communications & Networking
1 62 (20.33%) TCP/IP
2 44 (14.43%) SAN
3 42 (13.77%) Firewall
4 38 (12.46%) DNS
5 33 (10.82%) DHCP
6 23 (7.54%) Internet
7 22 (7.21%) WAN
8 16 (5.25%) LAN
8 16 (5.25%) VPN
8 16 (5.25%) iSCSI
9 15 (4.92%) Wireshark
9 15 (4.92%) VoIP
10 13 (4.26%) Ethernet
10 13 (4.26%) Wireless
11 12 (3.93%) ISDN
12 10 (3.28%) NetScaler
13 9 (2.95%) GPRS
13 9 (2.95%) GSM
13 9 (2.95%) ATM
14 8 (2.62%) SMTP
Database & Business Intelligence
1 27 (8.85%) SQL Server
2 18 (5.90%) Relational Database
3 15 (4.92%) Oracle Database
3 15 (4.92%) PostgreSQL
4 14 (4.59%) RDBMS
5 10 (3.28%) SQL Server 2000
6 8 (2.62%) Data Warehouse
7 7 (2.30%) Oracle Database 10g
7 7 (2.30%) MySQL
8 6 (1.97%) Big Data
9 5 (1.64%) DB2
10 4 (1.31%) MS Access
11 3 (0.98%) Oracle Reports
11 3 (0.98%) SQL Server 2005
12 2 (0.66%) SQL Server Analysis Services
12 2 (0.66%) SQL Server Reporting Services
13 1 (0.33%) SQL Server 2008
Development Applications
1 6 (1.97%) Oracle Forms
2 1 (0.33%) Subversion
2 1 (0.33%) Maven
2 1 (0.33%) Team Foundation Server
2 1 (0.33%) Jenkins
General
1 26 (8.52%) Telecoms
1 26 (8.52%) French Language
1 26 (8.52%) German Language
2 18 (5.90%) Spanish Language
3 11 (3.61%) Finance
4 6 (1.97%) Multimedia
5 5 (1.64%) Marketing
6 4 (1.31%) Back Office
6 4 (1.31%) Italian Language
7 3 (0.98%) Manufacturing
8 2 (0.66%) Publishing
8 2 (0.66%) Retail
9 1 (0.33%) Polish Language
9 1 (0.33%) Portuguese Language
9 1 (0.33%) Russian Language
Libraries, Frameworks & Software Standards
1 16 (5.25%) .NET
2 10 (3.28%) Web Services
3 9 (2.95%) HTML
4 8 (2.62%) Esper
5 6 (1.97%) XML
5 6 (1.97%) MAPI
6 4 (1.31%) J2EE
6 4 (1.31%) ASP.NET
7 3 (0.98%) ODBC
8 2 (0.66%) COM
8 2 (0.66%) Unreal Engine
8 2 (0.66%) JTAPI
8 2 (0.66%) FreeMarker
8 2 (0.66%) ASP.NET MVC
8 2 (0.66%) AngularJS
9 1 (0.33%) SAP Basis
9 1 (0.33%) Ajax
9 1 (0.33%) CSS
9 1 (0.33%) JSP
9 1 (0.33%) Middleware
Miscellaneous
1 27 (8.85%) Analytical Skills
2 25 (8.20%) Computer Science
3 15 (4.92%) Clustering
3 15 (4.92%) Enterprise Software
4 10 (3.28%) Management Information System
5 7 (2.30%) Video Conferencing
6 6 (1.97%) Open Source
6 6 (1.97%) Blackberry
7 5 (1.64%) PKI
8 4 (1.31%) Client/Server
8 4 (1.31%) Replication
9 2 (0.66%) Kindle
9 2 (0.66%) Data Integration
9 2 (0.66%) iPhone
9 2 (0.66%) Streaming Video
9 2 (0.66%) CCTV
10 1 (0.33%) Statistics
10 1 (0.33%) Thin Client
10 1 (0.33%) CLARiiON
10 1 (0.33%) Fat Client
Operating Systems
1 178 (58.36%) Windows
2 140 (45.90%) Linux
3 101 (33.11%) UNIX
4 50 (16.39%) Windows Server 2008
5 40 (13.11%) Windows Server 2003
6 32 (10.49%) Windows XP
7 31 (10.16%) Solaris
8 27 (8.85%) Windows Server 2012
9 23 (7.54%) Windows 7
10 19 (6.23%) Mac OS X
11 13 (4.26%) Windows 8
12 8 (2.62%) AIX
12 8 (2.62%) HPUX
13 5 (1.64%) Windows 2000
13 5 (1.64%) Red Hat Enterprise Linux
14 4 (1.31%) Windows 2000 Server
14 4 (1.31%) SUSE
15 3 (0.98%) Android
15 3 (0.98%) IRIX
15 3 (0.98%) Mac OS
Processes & Methodologies
1 33 (10.82%) ITIL
2 25 (8.20%) Vulnerability Management
3 18 (5.90%) Time Management
4 15 (4.92%) Root Cause Analysis
5 13 (4.26%) Product Management
5 13 (4.26%) Business Intelligence
5 13 (4.26%) Service Delivery
6 12 (3.93%) Performance Tuning
7 10 (3.28%) Project Management
7 10 (3.28%) Information Security
8 9 (2.95%) Workflow
9 8 (2.62%) Validation
9 8 (2.62%) Load Balancing
10 7 (2.30%) Systems Analysis
10 7 (2.30%) CRM
11 6 (1.97%) Kalman Filter
12 5 (1.64%) Analytics
12 5 (1.64%) Network Management
12 5 (1.64%) Migration
12 5 (1.64%) Incident Management
Programming Languages
1 91 (29.84%) SQL
2 42 (13.77%) Java
3 26 (8.52%) Perl
3 26 (8.52%) C++
4 23 (7.54%) Python
5 21 (6.89%) Ruby
6 19 (6.23%) C
7 9 (2.95%) C#
8 4 (1.31%) JavaScript
9 3 (0.98%) PHP
9 3 (0.98%) T-SQL
9 3 (0.98%) VB.NET
9 3 (0.98%) Bash Shell
10 2 (0.66%) Google Apps Script
10 2 (0.66%) X++
11 1 (0.33%) PowerShell
11 1 (0.33%) Pascal
11 1 (0.33%) Shell Script
11 1 (0.33%) VBA
11 1 (0.33%) Delphi
Qualifications
1 53 (17.38%) Degree
2 28 (9.18%) CISSP
3 25 (8.20%) CEH
3 25 (8.20%) Security Cleared
4 19 (6.23%) Cisco Certification
5 18 (5.90%) Microsoft Certification
6 17 (5.57%) CCNA
7 15 (4.92%) CCA
7 15 (4.92%) Citrix Certification
8 14 (4.59%) MCSE
8 14 (4.59%) SC Cleared
9 11 (3.61%) MCP
10 8 (2.62%) RHCE
10 8 (2.62%) VCP4
10 8 (2.62%) RHCSA
10 8 (2.62%) CCNP
11 7 (2.30%) Sun Certification
12 6 (1.97%) MCITP
13 5 (1.64%) DV Cleared
13 5 (1.64%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 15 (4.92%) SLA
2 6 (1.97%) ISO/IEC 27001
3 2 (0.66%) ISO 9001
4 1 (0.33%) HL7
System Software
1 59 (19.34%) Active Directory
2 47 (15.41%) VMware Infrastructure
3 30 (9.84%) Hyper-V
4 19 (6.23%) XenApp
5 15 (4.92%) XenServer
5 15 (4.92%) XenDesktop
5 15 (4.92%) Terminal Services
5 15 (4.92%) Microsoft App-V
6 14 (4.59%) vSphere
7 10 (3.28%) VMware ESX
8 4 (1.31%) Forefront TMG
8 4 (1.31%) VMware ESXi
9 3 (0.98%) VMware Server
9 3 (0.98%) VMware Workstation
10 2 (0.66%) pfSense
11 1 (0.33%) Veritas Cluster Server
Systems Management
1 23 (7.54%) SCCM
2 17 (5.57%) SCOM
3 15 (4.92%) EdgeSight
4 3 (0.98%) Cisco IPCC
5 2 (0.66%) NetBackup
5 2 (0.66%) McAfee ePO
5 2 (0.66%) CiscoWorks
5 2 (0.66%) Cisco CUCM
6 1 (0.33%) Symantec Enterprise Vault
6 1 (0.33%) Legato
6 1 (0.33%) ARCserve
6 1 (0.33%) Red Hat Satellite
6 1 (0.33%) Backup Exec
6 1 (0.33%) Veritas Storage Foundation
Vendors
1 113 (37.05%) Microsoft
2 75 (24.59%) VMware
3 63 (20.66%) Oracle
4 48 (15.74%) Cisco
5 25 (8.20%) Citrix
6 24 (7.87%) HP
7 22 (7.21%) Sun
8 13 (4.26%) Red Hat
9 11 (3.61%) AppSense
10 10 (3.28%) Juniper
11 9 (2.95%) Apple
11 9 (2.95%) Symantec
11 9 (2.95%) EMC
11 9 (2.95%) Sybase
12 8 (2.62%) IBM
12 8 (2.62%) McAfee
12 8 (2.62%) CheckPoint
12 8 (2.62%) Veritas
13 5 (1.64%) F5
14 4 (1.31%) Riverbed
Bracknell, Berkshire
LANDESK
Posted: Yesterday
Bracknell, Berkshire
Digitech Resourcing Ltd
Salary: From £30,000 to £35,000 per annum + Bonus
Posted: 3 days ago
Reading, Berkshire
DCL Search & Selection
Salary: £40000 - £50000 per annum + Benefits
Posted: 3 days ago
Reading, Berkshire
Aria Select Ltd
Salary: From £30,000 to £38,000 per annum
Posted: 4 days ago
Reading, Berkshire
Blue Glue
Salary: From £27,000 to £32,000 per annum
Posted: 4 days ago
Slough, Berkshire
Global Technology Solutions Ltd
Salary: £45000 - £55000 per annum + ben
Posted: 4 days ago
Bracknell, Berkshire
Spencer Rose
Salary: From £40,000 to £45,000 per annum
Posted: 5 days ago
Reading, Berkshire
Symantec
Salary: Excellent Competitive Salary with market leading benefits
Posted: 18 days ago
Berkshire
Interquest - IQ ESM
Salary: £40000 - £50000 per annum
Posted: 24 days ago