The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 83 96 113
Rank change year-on-year
+13 +17
Permanent jobs requiring a Technical Support 164 150 116
As % of all permanent IT jobs located in Berkshire 2.82% 2.53% 2.13%
As % of the Job Titles category 2.99% 2.72% 2.26%
Number of salaries quoted 133 134 100
Average salary £37,500 £37,000 £35,000
Average salary % change year-on-year
+1.35% +5.71%
90% offered a salary of more than £25,000 £25,000 £27,400
10% offered a salary of more than £50,000 £45,000 £40,000
UK excluding London average salary £30,000 £31,500 £30,000
% change year-on-year
-4.76% +5.00%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5476 5524 5134
As % of all permanent IT jobs located in Berkshire 94.07% 93.28% 94.18%
Number of salaries quoted 3850 4053 4264
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £26,000 £27,000 £27,500
10% offered a salary of more than £67,500 £62,500 £67,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Berkshire

Technical Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Berkshire region.

Technical Support Salary Trend in Berkshire

Technical Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Berkshire region over the 3 months to 18 December 2014.

Technical Support Salary Histogram in Berkshire

Technical Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Berkshire region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +5 79 £37,500 -1.31% 8
Bracknell -13 28 £35,500 +1.42%
Wokingham +10 10 £36,750 +47.00% 3
Maidenhead +9 9 £45,000 -
Slough -1 8 £26,500 +16.48% 1
Newbury -8 2 £25,750 -0.96% 1
Windsor -16 1 £27,500 -43.29%
Thatcham - 1 £24,000 -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 18 December 2014, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 193 (62.26%) Windows
2 135 (43.55%) Linux
3 113 (36.45%) UNIX
3 113 (36.45%) Microsoft
4 96 (30.97%) SQL
5 84 (27.10%) Oracle
6 81 (26.13%) VMware
7 64 (20.65%) SQL Server
8 49 (15.81%) TCP/IP
9 48 (15.48%) SAN
10 44 (14.19%) VMware Infrastructure
11 43 (13.87%) Active Directory
12 42 (13.55%) MS Excel
12 42 (13.55%) Firewall
13 37 (11.94%) Windows Server 2008
14 35 (11.29%) Hyper-V
14 35 (11.29%) CISSP
15 34 (10.97%) Cisco
15 34 (10.97%) DNS
16 33 (10.65%) Solaris
17 32 (10.32%) Internet
17 32 (10.32%) Degree
17 32 (10.32%) German Language
18 31 (10.00%) CEH
19 30 (9.68%) Telecoms
19 30 (9.68%) French Language
20 29 (9.35%) Vulnerability Management
21 28 (9.03%) SharePoint
21 28 (9.03%) Java
22 27 (8.71%) Windows Server 2003

Technical Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 18 December 2014, IT jobs across the Berkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (9.03%) SharePoint
2 24 (7.74%) MS Exchange
2 24 (7.74%) IIS
3 23 (7.42%) Lotus Domino
4 13 (4.19%) Lync
5 12 (3.87%) Exchange Server 2010
6 11 (3.55%) Tomcat
7 10 (3.23%) Apache
7 10 (3.23%) Exchange Server 2013
8 8 (2.58%) Exchange Server 2007
9 5 (1.61%) WebLogic
9 5 (1.61%) IBM Notes
10 4 (1.29%) WebSphere
11 2 (0.65%) Blackberry Enterprise Server
12 1 (0.32%) Exchange Server 5.5
12 1 (0.32%) Exchange Server 2003
12 1 (0.32%) JBoss
12 1 (0.32%) Office Communications Server
12 1 (0.32%) SharePoint 2010
12 1 (0.32%) SharePoint 2013
Applications
1 42 (13.55%) MS Excel
2 23 (7.42%) MS Office
3 5 (1.61%) MS PowerPoint
4 1 (0.32%) MS Visio
Business Applications
1 4 (1.29%) Dynamics AX
2 1 (0.32%) Dynamics CRM
Cloud Services
1 5 (1.61%) SaaS
1 5 (1.61%) Office 365
2 2 (0.65%) Cloud Computing
Communications & Networking
1 49 (15.81%) TCP/IP
2 48 (15.48%) SAN
3 42 (13.55%) Firewall
4 34 (10.97%) DNS
5 32 (10.32%) Internet
6 26 (8.39%) DHCP
7 23 (7.42%) WAN
8 20 (6.45%) LAN
9 19 (6.13%) VoIP
10 17 (5.48%) iSCSI
11 15 (4.84%) VPN
12 13 (4.19%) ISDN
13 10 (3.23%) Wireshark
14 9 (2.90%) ATM
14 9 (2.90%) Ethernet
15 8 (2.58%) Intranet
15 8 (2.58%) GPRS
15 8 (2.58%) GSM
15 8 (2.58%) Wireless
16 7 (2.26%) VLAN
Database & Business Intelligence
1 64 (20.65%) SQL Server
2 24 (7.74%) Oracle Database
3 23 (7.42%) Relational Database
4 22 (7.10%) SQL Server 2000
5 19 (6.13%) Oracle Database 10g
6 18 (5.81%) Big Data
7 16 (5.16%) RDBMS
8 13 (4.19%) DB2
9 11 (3.55%) MySQL
10 8 (2.58%) SQL Server Reporting Services
11 6 (1.94%) Oracle OLAP
11 6 (1.94%) MongoDB
11 6 (1.94%) NoSQL
11 6 (1.94%) OLAP
12 3 (0.97%) SQL Server Analysis Services
12 3 (0.97%) SQL Server 2005
13 1 (0.32%) SQL Server 2008
13 1 (0.32%) SAP BW
13 1 (0.32%) PostgreSQL
13 1 (0.32%) Microsoft Analysis Services
Development Applications
1 6 (1.94%) Oracle Forms
2 1 (0.32%) Subversion
2 1 (0.32%) Maven
2 1 (0.32%) Jenkins
General
1 32 (10.32%) German Language
2 30 (9.68%) French Language
2 30 (9.68%) Telecoms
3 20 (6.45%) Spanish Language
4 8 (2.58%) Russian Language
4 8 (2.58%) Finance
4 8 (2.58%) Multimedia
5 5 (1.61%) Marketing
6 4 (1.29%) Back Office
7 2 (0.65%) Retail
7 2 (0.65%) Publishing
8 1 (0.32%) Banking
8 1 (0.32%) Manufacturing
8 1 (0.32%) Billing
8 1 (0.32%) Italian Language
8 1 (0.32%) Polish Language
Libraries, Frameworks & Software Standards
1 14 (4.52%) Web Services
2 13 (4.19%) HTML
2 13 (4.19%) .NET
3 7 (2.26%) J2EE
3 7 (2.26%) XML
4 5 (1.61%) MAPI
5 3 (0.97%) ASP.NET
6 2 (0.65%) COM
6 2 (0.65%) JTAPI
6 2 (0.65%) Regular Expression
7 1 (0.32%) AngularJS
7 1 (0.32%) Java EE
7 1 (0.32%) ASP.NET MVC
7 1 (0.32%) CSS
7 1 (0.32%) JSP
7 1 (0.32%) LAMP
Miscellaneous
1 19 (6.13%) Clustering
2 18 (5.81%) Analytical Skills
3 15 (4.84%) Open Source
4 14 (4.52%) Computer Science
5 10 (3.23%) Video Conferencing
6 9 (2.90%) Enterprise Software
7 6 (1.94%) Data Integration
8 5 (1.61%) Social Media
8 5 (1.61%) Smartphone
8 5 (1.61%) Blackberry
9 4 (1.29%) Client/Server
10 3 (0.97%) Replication
11 2 (0.65%) Management Information System
11 2 (0.65%) Streaming Video
11 2 (0.65%) PKI
11 2 (0.65%) CCTV
11 2 (0.65%) Kindle
11 2 (0.65%) iPhone
12 1 (0.32%) Cryptography
12 1 (0.32%) CLARiiON
Operating Systems
1 193 (62.26%) Windows
2 135 (43.55%) Linux
3 113 (36.45%) UNIX
4 37 (11.94%) Windows Server 2008
5 33 (10.65%) Solaris
6 27 (8.71%) Windows Server 2003
7 19 (6.13%) Windows XP
8 17 (5.48%) Windows Server 2012
9 15 (4.84%) Windows 7
10 10 (3.23%) Mac OS X
11 6 (1.94%) Windows 2000
11 6 (1.94%) AIX
11 6 (1.94%) HPUX
12 5 (1.61%) Red Hat Enterprise Linux
13 4 (1.29%) Windows 8
13 4 (1.29%) Windows NT
13 4 (1.29%) Ubuntu
14 3 (0.97%) Windows 2000 Server
14 3 (0.97%) SUSE
14 3 (0.97%) Mac OS
Processes & Methodologies
1 29 (9.35%) Vulnerability Management
2 21 (6.77%) ITIL
2 21 (6.77%) Project Management
3 19 (6.13%) Business Intelligence
3 19 (6.13%) Systems Analysis
4 13 (4.19%) Validation
4 13 (4.19%) Service Delivery
4 13 (4.19%) Analytics
5 12 (3.87%) Migration
6 11 (3.55%) Business Analytics
7 10 (3.23%) Root Cause Analysis
8 9 (2.90%) ETL
8 9 (2.90%) CRM
8 9 (2.90%) Data Analysis
9 8 (2.58%) Data Migration
9 8 (2.58%) Performance Analysis
10 7 (2.26%) OO
11 6 (1.94%) Continuous Improvement
12 5 (1.61%) Load Balancing
12 5 (1.61%) Data Management
Programming Languages
1 96 (30.97%) SQL
2 28 (9.03%) Java
3 16 (5.16%) C++
4 12 (3.87%) Perl
5 11 (3.55%) JavaScript
5 11 (3.55%) C
6 10 (3.23%) Python
6 10 (3.23%) Ruby
7 8 (2.58%) C#
8 2 (0.65%) VB.NET
8 2 (0.65%) X++
9 1 (0.32%) PowerShell
9 1 (0.32%) PHP
Qualifications
1 35 (11.29%) CISSP
2 32 (10.32%) Degree
3 31 (10.00%) CEH
4 21 (6.77%) Security Cleared
5 18 (5.81%) Cisco Certification
5 18 (5.81%) CCNA
6 12 (3.87%) Microsoft Certification
7 11 (3.55%) CCA
7 11 (3.55%) Citrix Certification
7 11 (3.55%) MCSE
8 10 (3.23%) SC Cleared
9 9 (2.90%) CCNP
10 7 (2.26%) Sun Certification
11 6 (1.94%) MCP
12 5 (1.61%) SCSA
13 4 (1.29%) DV Cleared
13 4 (1.29%) CCVP
14 3 (0.97%) MCTS
14 3 (0.97%) CNE
14 3 (0.97%) Novell Certification
Quality Assurance & Compliance
1 20 (6.45%) SLA
2 8 (2.58%) ISO/IEC 27001
2 8 (2.58%) HL7
3 2 (0.65%) ISO 9001
System Software
1 44 (14.19%) VMware Infrastructure
2 43 (13.87%) Active Directory
3 35 (11.29%) Hyper-V
4 15 (4.84%) XenApp
5 13 (4.19%) VMware ESX
6 11 (3.55%) Microsoft App-V
6 11 (3.55%) XenServer
6 11 (3.55%) XenDesktop
7 10 (3.23%) Terminal Services
8 9 (2.90%) vSphere
9 4 (1.29%) Forefront TMG
9 4 (1.29%) VMware ESXi
10 3 (0.97%) VMware Server
11 2 (0.65%) Nmap
11 2 (0.65%) Samba
11 2 (0.65%) pfSense
12 1 (0.32%) VMware Workstation
Systems Management
1 11 (3.55%) SCCM
1 11 (3.55%) SCOM
2 10 (3.23%) EdgeSight
3 3 (0.97%) Cisco CUCM
4 2 (0.65%) McAfee ePO
4 2 (0.65%) CiscoWorks
4 2 (0.65%) Nessus
5 1 (0.32%) Legato
5 1 (0.32%) ARCserve
5 1 (0.32%) Cisco IPCC
5 1 (0.32%) NetBackup
5 1 (0.32%) Backup Exec
5 1 (0.32%) Symantec Enterprise Vault
Vendors
1 113 (36.45%) Microsoft
2 84 (27.10%) Oracle
3 81 (26.13%) VMware
4 34 (10.97%) Cisco
5 27 (8.71%) HP
6 22 (7.10%) Sun
7 19 (6.13%) Citrix
8 8 (2.58%) Sybase
9 6 (1.94%) AppSense
9 6 (1.94%) Veritas
9 6 (1.94%) Red Hat
9 6 (1.94%) Symantec
10 5 (1.61%) Lotus
10 5 (1.61%) Juniper
10 5 (1.61%) EMC
10 5 (1.61%) CheckPoint
11 4 (1.29%) McAfee
12 3 (0.97%) F5
12 3 (0.97%) Hitachi
12 3 (0.97%) IBM
Slough
OCC Computer personnel
Salary: £20k - 22.5k per year + Great benefits
Posted: 3 hours ago
Reading, Berkshire
Bentley Whitaker
Salary: From £22,000 to £27,000 per annum and pension and bens
Posted: 9 hours ago
Reading, Berkshire
Blue Glue
Salary: From £27,000 to £32,000 per annum
Posted: Yesterday
Wokingham, Berkshire
EXCELerate
Salary: Up to £25,000 per annum plus Corporate Benefits
Posted: 2 days ago
Wokingham, Berkshire
Roc Search
Salary: £35000 - £40000 per annum + +Benefits
Posted: 3 days ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent Package and Basic
Posted: 3 days ago
Reading
Deerfoot IT
Salary: £27000 per annum + good benefits
Posted: 9 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £24000 - £31000 per annum + amazing benefits!
Posted: 10 days ago
Reading
Bentley Whitaker
Salary: £25,000 - £30,000 per year
Posted: 15 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £45000 - £55000 per annum + Car, Pension, Laptop, Phone, Bonus
Posted: 15 days ago
Wokingham
Recruitment Genius
Salary: £25000 per annum
Posted: 17 days ago