The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Bristol region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank 110 119 107
Rank change year-on-year
+9 -12
Permanent jobs requiring a Technical Support 15 7 12
As % of all permanent IT jobs located in Bristol 0.74% 0.39% 0.66%
As % of the Job Titles category 0.77% 0.40% 0.69%
Number of salaries quoted 15 6 12
Average salary £32,000 £25,500 £26,500
Average salary % change year-on-year
+25.49% -3.77%
90% offered a salary of more than £18,800 £22,750 £21,500
10% offered a salary of more than £42,500 £31,250 £32,450
UK excluding London average salary £28,000 £30,500 £31,000
% change year-on-year
-8.19% -1.61%
Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1956 1753 1734
As % of all permanent IT jobs located in Bristol 96.74% 96.80% 95.43%
Number of salaries quoted 1587 1515 1520
Average salary £37,500 £36,000 £36,000
Average salary % change year-on-year
+4.16% -
90% offered a salary of more than £23,500 £23,500 £25,000
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Technical Support
South West

Technical Support
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Bristol region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Bristol

Technical Support
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Bristol region.

Technical Support Salary Trend in Bristol

Technical Support
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing Technical Support across the Bristol region over the 3 months to 18 April 2014.

Technical Support Salary Histogram in Bristol

Technical Support
Top 30 Related IT Skills in Bristol

For the 6 months to 18 April 2014, IT jobs across the Bristol region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 28 (65.12%) Windows
2 25 (58.14%) SQL
3 23 (53.49%) Active Directory
4 20 (46.51%) Firewall
5 14 (32.56%) Microsoft
5 14 (32.56%) VMware
6 13 (30.23%) Citrix
7 11 (25.58%) Windows Server 2008
7 11 (25.58%) MS Excel
8 10 (23.26%) MS Exchange
8 10 (23.26%) Microsoft Certification
8 10 (23.26%) VMware Infrastructure
8 10 (23.26%) Degree
9 9 (20.93%) CRM
9 9 (20.93%) SLA
9 9 (20.93%) Cisco
9 9 (20.93%) MySQL
9 9 (20.93%) SQL Server
9 9 (20.93%) Linux
10 8 (18.60%) MCP
10 8 (18.60%) DNS
10 8 (18.60%) Wireless
10 8 (18.60%) Ubuntu
10 8 (18.60%) MCTS
10 8 (18.60%) Hyper-V
11 7 (16.28%) Capacity Planning
11 7 (16.28%) NetScaler
11 7 (16.28%) E-business
11 7 (16.28%) Wiki
11 7 (16.28%) Zend

Technical Support
Top Related IT Skills in Bristol by Category

For the 6 months to 18 April 2014, IT jobs across the Bristol region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (23.26%) MS Exchange
2 7 (16.28%) Apache
3 5 (11.63%) IIS
4 2 (4.65%) Exchange Server 2010
5 1 (2.33%) Zimbra
Applications
1 11 (25.58%) MS Excel
2 1 (2.33%) MS Office
Communications & Networking
1 20 (46.51%) Firewall
2 8 (18.60%) DNS
2 8 (18.60%) Wireless
3 7 (16.28%) NetScaler
4 6 (13.95%) TCP/IP
5 3 (6.98%) LAN
5 3 (6.98%) SAN
6 2 (4.65%) NAS
7 1 (2.33%) Fibre Channel
7 1 (2.33%) iSCSI
7 1 (2.33%) SSH
7 1 (2.33%) WAN
7 1 (2.33%) VPN
7 1 (2.33%) LDAP
Database & Business Intelligence
1 9 (20.93%) MySQL
1 9 (20.93%) SQL Server
2 5 (11.63%) Relational Database
2 5 (11.63%) SQL Server 2005
2 5 (11.63%) SQL Server 2000
2 5 (11.63%) RDBMS
3 2 (4.65%) Oracle Database 11g
3 2 (4.65%) Oracle Database
4 1 (2.33%) PostgreSQL
General
1 5 (11.63%) Finance
2 3 (6.98%) Advertising
3 2 (4.65%) Billing
4 1 (2.33%) Marketing
Libraries, Frameworks & Software Standards
1 4 (9.30%) XML
2 3 (6.98%) Web Services
3 2 (4.65%) Middleware
3 2 (4.65%) Oracle Fusion
Miscellaneous
1 7 (16.28%) Wiki
2 5 (11.63%) Client/Server
3 1 (2.33%) Enterprise Software
3 1 (2.33%) IVR
Operating Systems
1 28 (65.12%) Windows
2 11 (25.58%) Windows Server 2008
3 9 (20.93%) Linux
4 8 (18.60%) Ubuntu
5 7 (16.28%) Windows Server 2003
5 7 (16.28%) Windows XP
6 6 (13.95%) Windows 2000 Server
7 4 (9.30%) Windows 7
8 1 (2.33%) Debian
8 1 (2.33%) UNIX
8 1 (2.33%) Solaris
Processes & Methodologies
1 9 (20.93%) CRM
2 7 (16.28%) Capacity Planning
2 7 (16.28%) E-business
2 7 (16.28%) Document Management
2 7 (16.28%) ITIL
2 7 (16.28%) E-Commerce
3 5 (11.63%) Performance Tuning
4 3 (6.98%) Project Management
5 2 (4.65%) Incident Management
5 2 (4.65%) Change Management
6 1 (2.33%) Web Application Development
6 1 (2.33%) Business Continuity
6 1 (2.33%) Agile Software Development
6 1 (2.33%) Strategic Planning
6 1 (2.33%) Software Testing
6 1 (2.33%) Service Delivery
6 1 (2.33%) PRINCE2
Programming Languages
1 25 (58.14%) SQL
2 3 (6.98%) Java
3 1 (2.33%) Bash Shell
3 1 (2.33%) Perl
3 1 (2.33%) Python
Qualifications
1 10 (23.26%) Microsoft Certification
1 10 (23.26%) Degree
2 8 (18.60%) MCP
2 8 (18.60%) MCTS
3 7 (16.28%) Cisco Certification
3 7 (16.28%) CCNA
4 1 (2.33%) ITIL Certification
Quality Assurance & Compliance
1 9 (20.93%) SLA
System Software
1 23 (53.49%) Active Directory
2 10 (23.26%) VMware Infrastructure
3 8 (18.60%) Hyper-V
4 2 (4.65%) VMware ESX
4 2 (4.65%) vSphere
5 1 (2.33%) Samba
5 1 (2.33%) NFS
Systems Management
1 2 (4.65%) Nagios
Vendors
1 14 (32.56%) Microsoft
1 14 (32.56%) VMware
2 13 (30.23%) Citrix
3 9 (20.93%) Cisco
4 7 (16.28%) Zend
5 5 (11.63%) Oracle
6 2 (4.65%) ZyXEL
7 1 (2.33%) Scalix
7 1 (2.33%) Symantec
7 1 (2.33%) CommVault
7 1 (2.33%) Red Hat
7 1 (2.33%) Avaya
Bristol, Avon
SDL Plc
Salary: Unspecified
Posted: 13 days ago