The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Technical Support
Rank 107 110 98
Rank change year-on-year
+3 -12
Permanent jobs requiring a Technical Support 23 7 11
As % of all permanent IT jobs located in Bristol 1.25% 0.44% 0.69%
As % of the Job Titles category 1.31% 0.47% 0.72%
Number of salaries quoted 22 6 11
Average salary £28,038 £23,750 £25,500
Average salary % change year-on-year
+18.05% -6.86%
90% offered a salary of more than £13,250 £22,500 £20,000
10% offered a salary of more than £37,500 £31,750 £34,500
UK excluding London average salary £30,000 £30,000 £28,500
% change year-on-year
- +5.26%
Technical Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bristol region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1759 1476 1529
As % of all permanent IT jobs located in Bristol 95.65% 93.77% 95.44%
Number of salaries quoted 1462 1305 1321
Average salary £37,500 £35,000 £37,000
Average salary % change year-on-year
+7.14% -5.40%
90% offered a salary of more than £24,000 £24,000 £25,000
10% offered a salary of more than £60,000 £53,000 £51,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Bristol region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Bristol

Technical Support
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Bristol region.

Technical Support Salary Trend in Bristol

Technical Support
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing Technical Support across the Bristol region over the 3 months to 22 September 2014.

Technical Support Salary Histogram in Bristol

Technical Support
Top 30 Related IT Skills in Bristol

For the 6 months to 22 September 2014, IT jobs across the Bristol region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 24 (70.59%) SQL
2 21 (61.76%) Windows
3 12 (35.29%) SQL Server
4 10 (29.41%) MySQL
4 10 (29.41%) Linux
4 10 (29.41%) Active Directory
5 8 (23.53%) IVR
5 8 (23.53%) Asterisk PBX
5 8 (23.53%) PBX
6 6 (17.65%) XML
6 6 (17.65%) Java
7 5 (14.71%) Oracle
7 5 (14.71%) Web Services
7 5 (14.71%) Project Management
8 4 (11.76%) VoIP
8 4 (11.76%) Finance
8 4 (11.76%) Softphone
9 3 (8.82%) SLA
9 3 (8.82%) Microsoft
9 3 (8.82%) ITIL
10 2 (5.88%) PRINCE2
10 2 (5.88%) Oracle Reports
10 2 (5.88%) OOD
10 2 (5.88%) XHTML
10 2 (5.88%) MS Access
10 2 (5.88%) CRM
10 2 (5.88%) DB2
10 2 (5.88%) Visual Studio
10 2 (5.88%) VSS/SourceSafe
10 2 (5.88%) SAP

Technical Support
Top Related IT Skills in Bristol by Category

For the 6 months to 22 September 2014, IT jobs across the Bristol region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.94%) Oracle Workflow
1 1 (2.94%) MS Exchange
Applications
1 1 (2.94%) MS Office
1 1 (2.94%) MS Excel
Business Applications
1 2 (5.88%) Oracle EBS
1 2 (5.88%) Oracle EBS R12
2 1 (2.94%) Oracle ERP
2 1 (2.94%) Oracle Applications
2 1 (2.94%) Oracle Payables
2 1 (2.94%) Oracle Cash Management
2 1 (2.94%) Oracle Assets
2 1 (2.94%) Oracle Internet Expenses
2 1 (2.94%) Oracle iProcurement
2 1 (2.94%) Oracle General Ledger
2 1 (2.94%) ResourceLink
2 1 (2.94%) Agresso
2 1 (2.94%) Oracle Financials
Communications & Networking
1 8 (23.53%) Asterisk PBX
1 8 (23.53%) PBX
2 4 (11.76%) VoIP
2 4 (11.76%) Softphone
3 2 (5.88%) Ethernet
4 1 (2.94%) Firewall
4 1 (2.94%) Wireless
4 1 (2.94%) DNS
Database & Business Intelligence
1 12 (35.29%) SQL Server
2 10 (29.41%) MySQL
3 2 (5.88%) Oracle Reports
3 2 (5.88%) MS Access
3 2 (5.88%) DB2
3 2 (5.88%) Oracle Database 10g
3 2 (5.88%) SQL Server 2005
3 2 (5.88%) Oracle Database
4 1 (2.94%) Oracle BI Publisher
4 1 (2.94%) Oracle BI EE
4 1 (2.94%) Oracle Discoverer
Development Applications
1 2 (5.88%) Visual Studio
1 2 (5.88%) VSS/SourceSafe
1 2 (5.88%) Team Foundation Server
2 1 (2.94%) Oracle Forms
General
1 4 (11.76%) Finance
2 1 (2.94%) Legal
2 1 (2.94%) General Ledger
Libraries, Frameworks & Software Standards
1 6 (17.65%) XML
2 5 (14.71%) Web Services
3 2 (5.88%) XHTML
3 2 (5.88%) Classic ASP
3 2 (5.88%) ASP.NET
3 2 (5.88%) CSS
3 2 (5.88%) SOAP
3 2 (5.88%) HTML
3 2 (5.88%) .NET
3 2 (5.88%) jQuery
3 2 (5.88%) ASP.NET MVC
3 2 (5.88%) LAMP
3 2 (5.88%) REST
4 1 (2.94%) Oracle Fusion
4 1 (2.94%) Middleware
Miscellaneous
1 8 (23.53%) IVR
2 2 (5.88%) Web 2.0
3 1 (2.94%) Enterprise Software
3 1 (2.94%) Fat Client
3 1 (2.94%) Thin Client
3 1 (2.94%) Blackberry
Operating Systems
1 21 (61.76%) Windows
2 10 (29.41%) Linux
3 2 (5.88%) Windows Server 2008
3 2 (5.88%) Windows Server 2012
4 1 (2.94%) UNIX
Processes & Methodologies
1 5 (14.71%) Project Management
2 3 (8.82%) ITIL
3 2 (5.88%) PRINCE2
3 2 (5.88%) OOD
3 2 (5.88%) CRM
3 2 (5.88%) MVC
3 2 (5.88%) Workflow
3 2 (5.88%) Requirements Analysis
3 2 (5.88%) Web Development
3 2 (5.88%) User Acceptance Testing
3 2 (5.88%) Test Management
3 2 (5.88%) Capacity Planning
3 2 (5.88%) Agile Software Development
3 2 (5.88%) TDD
4 1 (2.94%) Strategic Planning
4 1 (2.94%) BPEL
4 1 (2.94%) Technical Analysis
4 1 (2.94%) Line Management
4 1 (2.94%) Cash Management
4 1 (2.94%) Service Delivery
Programming Languages
1 24 (70.59%) SQL
2 6 (17.65%) Java
3 2 (5.88%) C#
3 2 (5.88%) T-SQL
3 2 (5.88%) VB
4 1 (2.94%) PL/SQL
Qualifications
1 2 (5.88%) CCNA
1 2 (5.88%) Cisco Certification
2 1 (2.94%) Degree
2 1 (2.94%) MCTS
2 1 (2.94%) Microsoft Certification
2 1 (2.94%) MCP
Quality Assurance & Compliance
1 3 (8.82%) SLA
System Software
1 10 (29.41%) Active Directory
2 1 (2.94%) Hyper-V
Systems Management
1 1 (2.94%) SCCM
Vendors
1 5 (14.71%) Oracle
2 3 (8.82%) Microsoft
3 2 (5.88%) SAP
3 2 (5.88%) VMware
4 1 (2.94%) Ceridian
4 1 (2.94%) Pegasus
4 1 (2.94%) Sage
4 1 (2.94%) McAfee
4 1 (2.94%) Siebel
Bristol, Avon
SDL Plc
Salary: Unspecified
Posted: 13 days ago
Bristol, Avon
Northgate Human Resources
Salary: Competitive salary plus benefits
Posted: 13 days ago
Bristol, Avon
SDL Plc
Salary: From £30,000 to £35,000 per annum
Posted: 19 days ago