The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 100 110 97
Rank change year-on-year
+10 -13
Permanent jobs requiring a Technical Support 20 4 12
As % of all permanent IT jobs located in Bristol 1.10% 0.25% 0.77%
As % of the Job Titles category 1.15% 0.27% 0.80%
Number of salaries quoted 18 4 12
Average salary £27,500 £31,500 £25,500
Average salary % change year-on-year
-12.69% +23.52%
90% offered a salary of more than £22,500 £24,150 £22,500
10% offered a salary of more than £32,250 £35,000 £31,500
UK excluding London average salary £30,000 £30,750 £30,000
% change year-on-year
-2.43% +2.50%
Technical Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bristol region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1733 1469 1492
As % of all permanent IT jobs located in Bristol 95.48% 93.39% 95.34%
Number of salaries quoted 1385 1306 1292
Average salary £37,500 £35,000 £37,000
Average salary % change year-on-year
+7.14% -5.40%
90% offered a salary of more than £24,000 £24,000 £25,000
10% offered a salary of more than £58,225 £55,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Bristol region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Bristol

Technical Support
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Bristol region.

Technical Support Salary Trend in Bristol

Technical Support
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing Technical Support across the Bristol region over the 3 months to 29 August 2014.

Technical Support Salary Histogram in Bristol

Technical Support
Top 30 Related IT Skills in Bristol

For the 6 months to 29 August 2014, IT jobs across the Bristol region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 25 (75.76%) SQL
2 20 (60.61%) Windows
3 12 (36.36%) Active Directory
3 12 (36.36%) MySQL
3 12 (36.36%) SQL Server
4 10 (30.30%) Linux
5 9 (27.27%) XML
6 8 (24.24%) Java
6 8 (24.24%) Web Services
7 6 (18.18%) IVR
7 6 (18.18%) Project Management
7 6 (18.18%) PBX
7 6 (18.18%) ITIL
7 6 (18.18%) Oracle
7 6 (18.18%) Asterisk PBX
8 5 (15.15%) Finance
9 4 (12.12%) Softphone
9 4 (12.12%) Firewall
9 4 (12.12%) VoIP
9 4 (12.12%) Microsoft
9 4 (12.12%) Degree
10 3 (9.09%) Capacity Planning
10 3 (9.09%) CCNA
10 3 (9.09%) Cisco Certification
10 3 (9.09%) SLA
10 3 (9.09%) CRM
10 3 (9.09%) PRINCE2
10 3 (9.09%) Agile Software Development
11 2 (6.06%) TDD
11 2 (6.06%) Billing

Technical Support
Top Related IT Skills in Bristol by Category

For the 6 months to 29 August 2014, IT jobs across the Bristol region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.06%) MS Exchange
2 1 (3.03%) Oracle Workflow
2 1 (3.03%) Zimbra
2 1 (3.03%) Apache
Applications
1 2 (6.06%) MS Excel
Business Applications
1 2 (6.06%) Oracle EBS
1 2 (6.06%) Oracle EBS R12
2 1 (3.03%) Oracle iProcurement
2 1 (3.03%) Oracle Payables
2 1 (3.03%) Oracle Cash Management
2 1 (3.03%) Oracle Assets
2 1 (3.03%) Oracle Internet Expenses
2 1 (3.03%) Oracle ERP
2 1 (3.03%) Oracle Applications
2 1 (3.03%) ResourceLink
2 1 (3.03%) Oracle General Ledger
2 1 (3.03%) Oracle Financials
2 1 (3.03%) Agresso
Communications & Networking
1 6 (18.18%) PBX
1 6 (18.18%) Asterisk PBX
2 4 (12.12%) Softphone
2 4 (12.12%) VoIP
2 4 (12.12%) Firewall
3 2 (6.06%) Wireless
3 2 (6.06%) DNS
3 2 (6.06%) Ethernet
4 1 (3.03%) VPN
4 1 (3.03%) SAN
4 1 (3.03%) SSH
4 1 (3.03%) iSCSI
4 1 (3.03%) Fibre Channel
4 1 (3.03%) NetScaler
4 1 (3.03%) LDAP
Database & Business Intelligence
1 12 (36.36%) MySQL
1 12 (36.36%) SQL Server
2 2 (6.06%) DB2
2 2 (6.06%) Oracle Reports
2 2 (6.06%) MS Access
2 2 (6.06%) Oracle Database 10g
2 2 (6.06%) SQL Server 2005
2 2 (6.06%) Oracle Database
3 1 (3.03%) Oracle BI Publisher
3 1 (3.03%) Oracle BI EE
3 1 (3.03%) PostgreSQL
3 1 (3.03%) Oracle Discoverer
Development Applications
1 2 (6.06%) Visual Studio
1 2 (6.06%) VSS/SourceSafe
1 2 (6.06%) Team Foundation Server
2 1 (3.03%) Oracle Forms
General
1 5 (15.15%) Finance
2 2 (6.06%) Billing
3 1 (3.03%) General Ledger
Libraries, Frameworks & Software Standards
1 9 (27.27%) XML
2 8 (24.24%) Web Services
3 2 (6.06%) ASP.NET MVC
3 2 (6.06%) REST
3 2 (6.06%) XHTML
3 2 (6.06%) LAMP
3 2 (6.06%) jQuery
3 2 (6.06%) HTML
3 2 (6.06%) .NET
3 2 (6.06%) Classic ASP
3 2 (6.06%) ASP.NET
3 2 (6.06%) CSS
3 2 (6.06%) SOAP
4 1 (3.03%) Oracle Fusion
4 1 (3.03%) Middleware
Miscellaneous
1 6 (18.18%) IVR
2 2 (6.06%) Web 2.0
3 1 (3.03%) Wiki
3 1 (3.03%) Enterprise Software
Operating Systems
1 20 (60.61%) Windows
2 10 (30.30%) Linux
3 2 (6.06%) Ubuntu
3 2 (6.06%) Windows Server 2008
3 2 (6.06%) Windows Server 2012
3 2 (6.06%) UNIX
4 1 (3.03%) Debian
4 1 (3.03%) Solaris
Processes & Methodologies
1 6 (18.18%) ITIL
1 6 (18.18%) Project Management
2 3 (9.09%) PRINCE2
2 3 (9.09%) CRM
2 3 (9.09%) Agile Software Development
2 3 (9.09%) Capacity Planning
3 2 (6.06%) Incident Management
3 2 (6.06%) Requirements Analysis
3 2 (6.06%) Web Development
3 2 (6.06%) User Acceptance Testing
3 2 (6.06%) Test Management
3 2 (6.06%) TDD
3 2 (6.06%) Change Management
3 2 (6.06%) MVC
3 2 (6.06%) OOD
4 1 (3.03%) Business Intelligence
4 1 (3.03%) Configuration Management
4 1 (3.03%) Service Delivery
4 1 (3.03%) E-Commerce
4 1 (3.03%) ERP
Programming Languages
1 25 (75.76%) SQL
2 8 (24.24%) Java
3 2 (6.06%) C#
3 2 (6.06%) T-SQL
3 2 (6.06%) VB
4 1 (3.03%) Python
4 1 (3.03%) Bash Shell
4 1 (3.03%) Perl
4 1 (3.03%) PL/SQL
Qualifications
1 4 (12.12%) Degree
2 3 (9.09%) CCNA
2 3 (9.09%) Cisco Certification
3 2 (6.06%) Microsoft Certification
3 2 (6.06%) MCTS
3 2 (6.06%) MCP
Quality Assurance & Compliance
1 3 (9.09%) SLA
System Software
1 12 (36.36%) Active Directory
2 2 (6.06%) Hyper-V
3 1 (3.03%) NFS
3 1 (3.03%) Samba
Vendors
1 6 (18.18%) Oracle
2 4 (12.12%) Microsoft
3 2 (6.06%) SAP
3 2 (6.06%) VMware
4 1 (3.03%) Scalix
4 1 (3.03%) Zend
4 1 (3.03%) ZyXEL
4 1 (3.03%) Ceridian
4 1 (3.03%) Siebel
4 1 (3.03%) Cisco
4 1 (3.03%) Citrix
4 1 (3.03%) Pegasus
4 1 (3.03%) Red Hat
4 1 (3.03%) Sage
Bristol, Avon
SDL Plc
Salary: Competitive
Posted: 24 days ago