The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 120 108 113
Rank change year-on-year
-12 +5
Permanent jobs requiring a Technical Support 9 33 6
As % of all permanent IT jobs located in Bristol 0.46% 1.69% 0.35%
As % of the Job Titles category 0.48% 1.77% 0.36%
Number of salaries quoted 9 32 6
Average salary £25,000 £25,000 £20,500
Average salary % change year-on-year
- +21.95%
90% offered a salary of more than £24,200 £22,550 £19,000
10% offered a salary of more than £32,000 £37,250 £23,750
UK excluding London average salary £30,000 £31,500 £30,000
% change year-on-year
-4.76% +5.00%
Technical Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bristol region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1877 1869 1658
As % of all permanent IT jobs located in Bristol 95.42% 95.45% 97.59%
Number of salaries quoted 1534 1571 1444
Average salary £37,500 £37,500 £36,000
Average salary % change year-on-year
- +4.16%
90% offered a salary of more than £22,500 £24,000 £22,500
10% offered a salary of more than £57,500 £50,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Bristol region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Bristol

Technical Support
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Bristol region.

Technical Support Salary Trend in Bristol

Technical Support
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing Technical Support across the Bristol region over the 3 months to 18 December 2014.

Technical Support Salary Histogram in Bristol

Technical Support
Top 30 Related IT Skills in Bristol

For the 6 months to 18 December 2014, IT jobs across the Bristol region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 24 (70.59%) SQL
1 24 (70.59%) Windows
2 13 (38.24%) Linux
3 12 (35.29%) PBX
3 12 (35.29%) Asterisk PBX
4 10 (29.41%) SQL Server
5 8 (23.53%) Softphone
5 8 (23.53%) IVR
6 7 (20.59%) MySQL
7 6 (17.65%) Oracle
7 6 (17.65%) Active Directory
8 4 (11.76%) Mandarin Language
8 4 (11.76%) UNIX
8 4 (11.76%) VoIP
8 4 (11.76%) HTML
8 4 (11.76%) Java
9 3 (8.82%) VB
9 3 (8.82%) .NET
9 3 (8.82%) Apache
9 3 (8.82%) Tomcat
9 3 (8.82%) Web Services
9 3 (8.82%) XML
9 3 (8.82%) JBoss
9 3 (8.82%) SQL Server 2005
10 2 (5.88%) VMware
10 2 (5.88%) TDD
10 2 (5.88%) Web 2.0
10 2 (5.88%) ResourceLink
10 2 (5.88%) Requirements Analysis
10 2 (5.88%) Web Development

Technical Support
Top Related IT Skills in Bristol by Category

For the 6 months to 18 December 2014, IT jobs across the Bristol region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (8.82%) JBoss
1 3 (8.82%) Apache
1 3 (8.82%) Tomcat
Applications
1 2 (5.88%) MS Office
1 2 (5.88%) MS Excel
Business Applications
1 2 (5.88%) ResourceLink
2 1 (2.94%) Oracle General Ledger
2 1 (2.94%) Oracle EBS R12
2 1 (2.94%) Oracle iProcurement
2 1 (2.94%) Oracle Payables
2 1 (2.94%) Oracle Cash Management
2 1 (2.94%) Oracle Assets
2 1 (2.94%) Oracle Internet Expenses
2 1 (2.94%) Oracle Financials
2 1 (2.94%) Agresso
2 1 (2.94%) Oracle EBS
Communications & Networking
1 12 (35.29%) PBX
1 12 (35.29%) Asterisk PBX
2 8 (23.53%) Softphone
3 4 (11.76%) VoIP
4 2 (5.88%) FTP
5 1 (2.94%) Ethernet
Database & Business Intelligence
1 10 (29.41%) SQL Server
2 7 (20.59%) MySQL
3 3 (8.82%) SQL Server 2005
4 2 (5.88%) Oracle Database
4 2 (5.88%) Oracle Database 10g
4 2 (5.88%) DB2
4 2 (5.88%) MS Access
5 1 (2.94%) Oracle Discoverer
5 1 (2.94%) Oracle Reports
Development Applications
1 2 (5.88%) Visual Studio
1 2 (5.88%) VSS/SourceSafe
1 2 (5.88%) Team Foundation Server
2 1 (2.94%) InstallShield
General
1 4 (11.76%) Mandarin Language
2 2 (5.88%) Finance
3 1 (2.94%) Legal
3 1 (2.94%) General Ledger
3 1 (2.94%) French Language
Libraries, Frameworks & Software Standards
1 4 (11.76%) HTML
2 3 (8.82%) .NET
2 3 (8.82%) Web Services
2 3 (8.82%) XML
3 2 (5.88%) XHTML
3 2 (5.88%) Classic ASP
3 2 (5.88%) ASP.NET
3 2 (5.88%) CSS
3 2 (5.88%) SOAP
3 2 (5.88%) jQuery
3 2 (5.88%) ASP.NET MVC
3 2 (5.88%) REST
4 1 (2.94%) LAMP
Miscellaneous
1 8 (23.53%) IVR
2 2 (5.88%) Web 2.0
3 1 (2.94%) Fat Client
3 1 (2.94%) Thin Client
3 1 (2.94%) Blackberry
Operating Systems
1 24 (70.59%) Windows
2 13 (38.24%) Linux
3 4 (11.76%) UNIX
4 1 (2.94%) Windows Server 2008
4 1 (2.94%) Windows Server 2012
Processes & Methodologies
1 2 (5.88%) OOD
1 2 (5.88%) Project Management
1 2 (5.88%) MVC
1 2 (5.88%) TDD
1 2 (5.88%) Requirements Analysis
1 2 (5.88%) Web Development
1 2 (5.88%) Test Management
2 1 (2.94%) Cash Management
2 1 (2.94%) Capacity Planning
2 1 (2.94%) User Acceptance Testing
2 1 (2.94%) Workflow
Programming Languages
1 24 (70.59%) SQL
2 4 (11.76%) Java
3 3 (8.82%) VB
4 2 (5.88%) C#
4 2 (5.88%) T-SQL
5 1 (2.94%) VB.NET
Qualifications
1 2 (5.88%) Degree
2 1 (2.94%) SC Cleared
2 1 (2.94%) Security Cleared
2 1 (2.94%) CCNA
2 1 (2.94%) Cisco Certification
Quality Assurance & Compliance
1 2 (5.88%) SLA
System Software
1 6 (17.65%) Active Directory
Systems Management
1 1 (2.94%) SCCM
Vendors
1 6 (17.65%) Oracle
2 2 (5.88%) SAP
2 2 (5.88%) Microsoft
2 2 (5.88%) VMware
3 1 (2.94%) Ceridian
3 1 (2.94%) Pegasus
3 1 (2.94%) Sage
3 1 (2.94%) McAfee