The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Technical Support
Rank 100 103 119
Rank change year-on-year
+3 +16
Permanent jobs requiring a Technical Support 17 15 8
As % of all permanent IT jobs located in Bristol 0.87% 0.82% 0.45%
As % of the Job Titles category 0.90% 0.85% 0.46%
Number of salaries quoted 16 15 7
Average salary £32,500 £29,500 £26,000
Average salary % change year-on-year
+10.16% +13.46%
90% offered a salary of more than £25,500 £18,800 £23,200
10% offered a salary of more than £44,750 £42,500 £34,500
UK excluding London average salary £30,000 £28,000 £30,500
% change year-on-year
+7.14% -8.19%
Technical Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bristol region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1889 1765 1732
As % of all permanent IT jobs located in Bristol 96.33% 96.24% 97.03%
Number of salaries quoted 1586 1441 1511
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £23,500 £23,500
10% offered a salary of more than £57,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Bristol region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Bristol

Technical Support
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Bristol region.

Technical Support Salary Trend in Bristol

Technical Support
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing Technical Support across the Bristol region over the 3 months to 31 March 2015.

Technical Support Salary Histogram in Bristol

Technical Support
Top 30 Related IT Skills in Bristol

For the 6 months to 31 March 2015, IT jobs across the Bristol region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 15 (57.69%) SQL
2 14 (53.85%) Windows
3 10 (38.46%) Oracle
4 9 (34.62%) Linux
4 9 (34.62%) JBoss
5 8 (30.77%) UNIX
5 8 (30.77%) Tomcat
5 8 (30.77%) XML
5 8 (30.77%) ITIL
5 8 (30.77%) Java
6 7 (26.92%) HTML
7 6 (23.08%) Service Delivery
8 5 (19.23%) IBM
8 5 (19.23%) Microsoft
8 5 (19.23%) Compuware
8 5 (19.23%) Pascal
8 5 (19.23%) BancTec
8 5 (19.23%) Delphi
8 5 (19.23%) JavaScript
8 5 (19.23%) PHP
8 5 (19.23%) VBA
8 5 (19.23%) Business Objects
8 5 (19.23%) WebLogic
8 5 (19.23%) MS Access
8 5 (19.23%) J2EE
8 5 (19.23%) JSP
8 5 (19.23%) Oracle Forms
8 5 (19.23%) Subversion
8 5 (19.23%) Maven
8 5 (19.23%) Ajax

Technical Support
Top Related IT Skills in Bristol by Category

For the 6 months to 31 March 2015, IT jobs across the Bristol region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (34.62%) JBoss
2 8 (30.77%) Tomcat
3 5 (19.23%) WebSphere
3 5 (19.23%) Joomla!
3 5 (19.23%) WebLogic
4 4 (15.38%) Apache
5 2 (7.69%) MS Exchange
6 1 (3.85%) Exchange Server 2003
6 1 (3.85%) Exchange Server 2007
6 1 (3.85%) GlassFish
6 1 (3.85%) Exchange Server 2010
6 1 (3.85%) Exchange Server 2013
Applications
1 3 (11.54%) MS Excel
2 2 (7.69%) MS Office
Business Applications
1 2 (7.69%) ResourceLink
Communications & Networking
1 4 (15.38%) PBX
1 4 (15.38%) Softphone
1 4 (15.38%) Asterisk PBX
2 3 (11.54%) Firewall
3 2 (7.69%) FTP
3 2 (7.69%) VPN
4 1 (3.85%) MPLS
4 1 (3.85%) TCP/IP
4 1 (3.85%) Wireless
4 1 (3.85%) VLAN
4 1 (3.85%) Network Security
Database & Business Intelligence
1 5 (19.23%) MS Access
2 2 (7.69%) SQL Server
3 1 (3.85%) SQL Server 2005
Development Applications
1 5 (19.23%) Oracle Forms
1 5 (19.23%) Subversion
1 5 (19.23%) Maven
1 5 (19.23%) Jenkins
2 1 (3.85%) PROIV
2 1 (3.85%) InstallShield
General
1 4 (15.38%) Mandarin Language
2 1 (3.85%) French Language
Libraries, Frameworks & Software Standards
1 8 (30.77%) XML
2 7 (26.92%) HTML
3 5 (19.23%) J2EE
3 5 (19.23%) JSP
3 5 (19.23%) Ajax
4 3 (11.54%) Struts
4 3 (11.54%) Spring
5 2 (7.69%) Web Services
6 1 (3.85%) .NET
Miscellaneous
1 1 (3.85%) Management Information System
1 1 (3.85%) Computer Science
1 1 (3.85%) Analytical Skills
Operating Systems
1 14 (53.85%) Windows
2 9 (34.62%) Linux
3 8 (30.77%) UNIX
4 1 (3.85%) Windows Server 2003
4 1 (3.85%) Windows Server 2008
Processes & Methodologies
1 8 (30.77%) ITIL
2 6 (23.08%) Service Delivery
3 5 (19.23%) Release Management
4 3 (11.54%) Mentoring
5 2 (7.69%) Coaching
5 2 (7.69%) Service Management
5 2 (7.69%) Agile Software Development
5 2 (7.69%) ERP
6 1 (3.85%) BCP
6 1 (3.85%) Configuration Management
6 1 (3.85%) Project Management
6 1 (3.85%) Change Management
6 1 (3.85%) Disaster Recovery
6 1 (3.85%) ITSM
6 1 (3.85%) Business Continuity
6 1 (3.85%) Software Engineering
6 1 (3.85%) Software Testing
6 1 (3.85%) Incident Management
6 1 (3.85%) Problem Management
6 1 (3.85%) Software Deployment
Programming Languages
1 15 (57.69%) SQL
2 8 (30.77%) Java
3 5 (19.23%) JavaScript
3 5 (19.23%) PHP
3 5 (19.23%) VBA
3 5 (19.23%) Pascal
3 5 (19.23%) PowerShell
3 5 (19.23%) Delphi
4 1 (3.85%) VB
4 1 (3.85%) VB.NET
Qualifications
1 1 (3.85%) MCP
1 1 (3.85%) Degree
1 1 (3.85%) SC Cleared
1 1 (3.85%) Security Cleared
Quality Assurance & Compliance
1 1 (3.85%) SLA
1 1 (3.85%) PCI DSS
System Software
1 4 (15.38%) Active Directory
Vendors
1 10 (38.46%) Oracle
2 5 (19.23%) Business Objects
2 5 (19.23%) IBM
2 5 (19.23%) Microsoft
2 5 (19.23%) Compuware
2 5 (19.23%) BancTec
3 2 (7.69%) VMware
3 2 (7.69%) Citrix