The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Technical Support
Rank 124 101 115
Rank change year-on-year
-23 +14
Permanent jobs requiring a Technical Support 13 19 6
As % of all permanent IT jobs located in Bristol 0.69% 1.04% 0.37%
As % of the Job Titles category 0.72% 1.09% 0.39%
Number of salaries quoted 13 17 6
Average salary £26,000 £27,500 £28,000
Average salary % change year-on-year
-5.45% -1.78%
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £33,500 £30,000 £35,000
UK excluding London average salary £28,000 £30,000 £31,000
% change year-on-year
-6.66% -3.22%
Technical Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bristol region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1813 1749 1534
As % of all permanent IT jobs located in Bristol 96.69% 95.89% 94.81%
Number of salaries quoted 1573 1395 1357
Average salary £39,000 £37,500 £36,000
Average salary % change year-on-year
+4.00% +4.16%
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £62,500 £50,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Bristol region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Bristol

Technical Support
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Bristol region.

Technical Support Salary Trend in Bristol

Technical Support
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing Technical Support across the Bristol region over the 3 months to 3 August 2015.

Technical Support Salary Histogram in Bristol

Technical Support
Top 30 Related IT Skills in Bristol

For the 6 months to 3 August 2015, IT jobs across the Bristol region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 15 (48.39%) XML
2 13 (41.94%) SQL
3 12 (38.71%) Java
4 9 (29.03%) Oracle
4 9 (29.03%) ITIL
4 9 (29.03%) Service Delivery
5 8 (25.81%) SLA
5 8 (25.81%) Active Directory
6 7 (22.58%) Windows
6 7 (22.58%) Linux
7 6 (19.35%) JBoss
7 6 (19.35%) Web Services
7 6 (19.35%) UNIX
7 6 (19.35%) Microsoft
8 5 (16.13%) Compuware
8 5 (16.13%) MS Access
8 5 (16.13%) BusinessObjects
8 5 (16.13%) Pascal
8 5 (16.13%) IBM
8 5 (16.13%) Tomcat
8 5 (16.13%) Oracle Forms
8 5 (16.13%) WebLogic
8 5 (16.13%) JSP
8 5 (16.13%) VBA
8 5 (16.13%) J2EE
8 5 (16.13%) JavaScript
8 5 (16.13%) PHP
8 5 (16.13%) Delphi
8 5 (16.13%) HTML
8 5 (16.13%) Ajax

Technical Support
Top Related IT Skills in Bristol by Category

For the 6 months to 3 August 2015, IT jobs across the Bristol region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (19.35%) JBoss
2 5 (16.13%) Tomcat
2 5 (16.13%) WebSphere
2 5 (16.13%) Joomla!
2 5 (16.13%) WebLogic
3 4 (12.90%) MS Exchange
4 1 (3.23%) Apache
4 1 (3.23%) GlassFish
Applications
1 4 (12.90%) MS Excel
2 3 (9.68%) MS Office
Business Applications
1 1 (3.23%) ResourceLink
Communications & Networking
1 3 (9.68%) DNS
1 3 (9.68%) Firewall
1 3 (9.68%) Wireless
2 1 (3.23%) IPsec
2 1 (3.23%) VLAN
2 1 (3.23%) iSCSI
2 1 (3.23%) xDSL
2 1 (3.23%) SAN
2 1 (3.23%) MPLS
2 1 (3.23%) OSPF
2 1 (3.23%) X.500
2 1 (3.23%) ATM
2 1 (3.23%) VoIP
2 1 (3.23%) DHCP
2 1 (3.23%) Ethernet
2 1 (3.23%) FTP
2 1 (3.23%) PPP
2 1 (3.23%) TCP/IP
2 1 (3.23%) VPN
Database & Business Intelligence
1 5 (16.13%) MS Access
1 5 (16.13%) BusinessObjects
2 2 (6.45%) SQL Server
3 1 (3.23%) Relational Database
3 1 (3.23%) RDBMS
Development Applications
1 5 (16.13%) Oracle Forms
1 5 (16.13%) Subversion
1 5 (16.13%) Maven
1 5 (16.13%) Jenkins
2 1 (3.23%) PROIV
General
1 1 (3.23%) Telecoms
Libraries, Frameworks & Software Standards
1 15 (48.39%) XML
2 6 (19.35%) Web Services
3 5 (16.13%) Ajax
3 5 (16.13%) HTML
3 5 (16.13%) J2EE
3 5 (16.13%) JSP
4 3 (9.68%) Struts
4 3 (9.68%) Spring
Miscellaneous
1 2 (6.45%) Computer Science
1 2 (6.45%) Analytical Skills
2 1 (3.23%) Data Centre
2 1 (3.23%) EqualLogic
2 1 (3.23%) Blackberry
2 1 (3.23%) Management Information System
2 1 (3.23%) Device Driver
2 1 (3.23%) Replication
Operating Systems
1 7 (22.58%) Windows
1 7 (22.58%) Linux
2 6 (19.35%) UNIX
3 1 (3.23%) Android
3 1 (3.23%) Apple iOS
Processes & Methodologies
1 9 (29.03%) ITIL
1 9 (29.03%) Service Delivery
2 5 (16.13%) Agile Software Development
2 5 (16.13%) Release Management
3 3 (9.68%) Software Testing
3 3 (9.68%) Service Management
3 3 (9.68%) CRM
3 3 (9.68%) Mentoring
4 2 (6.45%) Coaching
4 2 (6.45%) ERP
4 2 (6.45%) PRINCE2
4 2 (6.45%) Project Management
4 2 (6.45%) Incident Management
4 2 (6.45%) Software Engineering
5 1 (3.23%) Problem Management
5 1 (3.23%) Time Management
5 1 (3.23%) Customer Engagement
5 1 (3.23%) Software Deployment
5 1 (3.23%) Performance Tuning
5 1 (3.23%) Change Management
Programming Languages
1 13 (41.94%) SQL
2 12 (38.71%) Java
3 5 (16.13%) JavaScript
3 5 (16.13%) PHP
3 5 (16.13%) Delphi
3 5 (16.13%) VBA
3 5 (16.13%) Pascal
3 5 (16.13%) PowerShell
Qualifications
1 3 (9.68%) MCP
1 3 (9.68%) Degree
2 2 (6.45%) MCTS
2 2 (6.45%) Microsoft Certification
3 1 (3.23%) VMware Certified Professional (VCP)
3 1 (3.23%) CCNA
3 1 (3.23%) Cisco Certification
3 1 (3.23%) CCENT
Quality Assurance & Compliance
1 8 (25.81%) SLA
2 2 (6.45%) PCI DSS
System Software
1 8 (25.81%) Active Directory
2 3 (9.68%) VMware Infrastructure
3 2 (6.45%) Hyper-V
4 1 (3.23%) XenDesktop
Vendors
1 9 (29.03%) Oracle
2 6 (19.35%) Microsoft
3 5 (16.13%) Compuware
3 5 (16.13%) BancTec
3 5 (16.13%) IBM
4 3 (9.68%) VMware
5 1 (3.23%) Sybase
5 1 (3.23%) Cisco
5 1 (3.23%) Dell
5 1 (3.23%) Citrix
5 1 (3.23%) Apple
Bristol
Computer Futures
Salary: £30000 - £32000 per annum + competitive
Posted: 8 days ago
Bristol
Computer Futures
Salary: £28000 - £32000 per annum + competitive
Posted: 8 days ago
Bristol
Computer Futures
Salary: £28000 - £32000 per annum + competitive
Posted: 8 days ago
Bristol
CPS Group
Salary: £20k - 25k per year + Excellent Bonus and Benefits Package
Posted: 26 days ago