The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Buckinghamshire region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Third Line Support
Rank 86 115 124
Rank change year-on-year
+29 +9
Permanent jobs requiring a 3rd Line Support 37 14 13
As % of all permanent IT jobs located in Buckinghamshire 1.819% 0.730% 0.633%
As % of the Job Titles category 1.895% 0.762% 0.663%
Number of salaries quoted 36 12 8
Average salary £30,000 £32,500 £34,000
Average salary % change year-on-year
-7.69% -4.41%
90% offered a salary of more than £27,500 £25,250 £29,250
10% offered a salary of more than £36,250 £39,000 £35,000
UK excluding London average salary £32,500 £35,000 £32,500
% change year-on-year
-7.14% +7.69%
All Job Titles
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1953 1838 1962
As % of all permanent IT jobs located in Buckinghamshire 96.02% 95.83% 95.57%
Number of salaries quoted 1660 1556 1757
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
3rd Line Support
South East

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

Buckinghamshire 3rd Line Support Jobs Demand Trend

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Buckinghamshire region.

Buckinghamshire 3rd Line Support Salary Trend

3rd Line Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Buckinghamshire region over the 3 months to 19 June 2013.

Buckinghamshire 3rd Line Support Salary Histogram

3rd Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Buckinghamshire region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Milton Keynes +12 30 £30,000 -17.80% 1
High Wycombe +14 6 £30,750 -12.14% 2
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Buckinghamshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 51 (64.56%) Windows
2 35 (44.30%) Microsoft
3 32 (40.51%) SQL
4 27 (34.18%) Cisco
4 27 (34.18%) CCNA
4 27 (34.18%) Cisco Certification
5 26 (32.91%) Windows Server 2008
6 25 (31.65%) Microsoft Certification
6 25 (31.65%) Active Directory
7 24 (30.38%) SQL Server
8 23 (29.11%) MS Excel
9 22 (27.85%) MCSE
10 21 (26.58%) MS Exchange
11 20 (25.32%) Linux
11 20 (25.32%) VLAN
12 18 (22.78%) Finance
12 18 (22.78%) SharePoint
13 16 (20.25%) IIS
13 16 (20.25%) MCITP
13 16 (20.25%) Exchange Server 2010
14 15 (18.99%) TCP/IP
15 14 (17.72%) CCNP
15 14 (17.72%) Terminal Services
15 14 (17.72%) VMware
15 14 (17.72%) Firewall
16 12 (15.19%) Java
16 12 (15.19%) ITIL
16 12 (15.19%) Exchange Server 2003
17 10 (12.66%) CCIE
18 9 (11.39%) Lync

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Buckinghamshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 7 (8.861%) Web Services
2 1 (1.266%) .NET
Application Platforms
1 21 (26.58%) MS Exchange
2 18 (22.78%) SharePoint
3 16 (20.25%) IIS
3 16 (20.25%) Exchange Server 2010
4 12 (15.19%) Exchange Server 2003
5 9 (11.39%) Lync
6 6 (7.595%) Tomcat
7 3 (3.797%) Exchange Server 2007
7 3 (3.797%) Amazon AWS
8 1 (1.266%) Apache
Applications
1 23 (29.11%) MS Excel
2 4 (5.063%) MS Office
3 2 (2.532%) MS PowerPoint
4 1 (1.266%) MS Project
Communications & Networking
1 20 (25.32%) VLAN
2 15 (18.99%) TCP/IP
3 14 (17.72%) Firewall
4 9 (11.39%) WAN
5 7 (8.861%) LAN
5 7 (8.861%) SAN
6 6 (7.595%) Cisco IPT
6 6 (7.595%) Unified Communications
6 6 (7.595%) IP Telephony
7 5 (6.329%) DHCP
7 5 (6.329%) DNS
8 4 (5.063%) Cisco PIX
8 4 (5.063%) VPN
9 3 (3.797%) iSCSI
10 2 (2.532%) Wi-Fi
10 2 (2.532%) MPLS
10 2 (2.532%) WLAN
11 1 (1.266%) SMS
11 1 (1.266%) SSL
11 1 (1.266%) Wireless
Database & Business Intelligence
1 24 (30.38%) SQL Server
2 7 (8.861%) MySQL
3 5 (6.329%) Oracle 10g
3 5 (6.329%) SQL Server 2000
4 2 (2.532%) SQL Server 2008
5 1 (1.266%) SQL Server Reporting Services
5 1 (1.266%) SQL Server 2005
5 1 (1.266%) SQL Server Integration Services
Development Applications
1 1 (1.266%) Visual Studio
1 1 (1.266%) MSI
General
1 18 (22.78%) Finance
2 6 (7.595%) Retail
3 1 (1.266%) Telecoms
3 1 (1.266%) Billing
3 1 (1.266%) German Language
3 1 (1.266%) Spanish Language
Miscellaneous
1 7 (8.861%) Statistics
1 7 (8.861%) Blog
1 7 (8.861%) SaaS
2 4 (5.063%) EFT
3 3 (3.797%) Management Information System
3 3 (3.797%) Video Conferencing
4 1 (1.266%) Blackberry
4 1 (1.266%) Clustering
4 1 (1.266%) Mobile App
Operating Systems
1 51 (64.56%) Windows
2 26 (32.91%) Windows Server 2008
3 20 (25.32%) Linux
4 9 (11.39%) Windows XP
4 9 (11.39%) Windows Server 2003
5 6 (7.595%) Windows 7
6 5 (6.329%) UNIX
7 2 (2.532%) Windows Vista
7 2 (2.532%) Windows 8
8 1 (1.266%) Apple iOS
8 1 (1.266%) Android
Processes & Methodologies
1 12 (15.19%) ITIL
2 8 (10.13%) Service Delivery
2 8 (10.13%) CRM
3 5 (6.329%) Network Design
4 4 (5.063%) Business Development
4 4 (5.063%) ERP
5 3 (3.797%) Root Cause Analysis
5 3 (3.797%) Problem Management
6 1 (1.266%) Project Management
6 1 (1.266%) Data Security
6 1 (1.266%) Load Balancing
Programming Languages
1 32 (40.51%) SQL
2 12 (15.19%) Java
3 7 (8.861%) Python
4 5 (6.329%) T-SQL
5 4 (5.063%) C
5 4 (5.063%) PL/SQL
6 1 (1.266%) C#
6 1 (1.266%) JavaScript
6 1 (1.266%) VBScript
6 1 (1.266%) VB
6 1 (1.266%) VB.NET
Qualifications
1 27 (34.18%) CCNA
1 27 (34.18%) Cisco Certification
2 25 (31.65%) Microsoft Certification
3 22 (27.85%) MCSE
4 16 (20.25%) MCITP
5 14 (17.72%) CCNP
6 10 (12.66%) CCIE
7 7 (8.861%) CCVP
8 6 (7.595%) VMware Certified Professional (VCP)
9 4 (5.063%) CCSE
9 4 (5.063%) MCTS
9 4 (5.063%) CCSA
9 4 (5.063%) CCSP
10 3 (3.797%) MCSA
10 3 (3.797%) Citrix Certification
10 3 (3.797%) CCEE
11 2 (2.532%) MCP
12 1 (1.266%) ITIL Certification
12 1 (1.266%) MCDST
12 1 (1.266%) Degree
Quality Assurance & Compliance
1 6 (7.595%) SLA
System Software
1 25 (31.65%) Active Directory
2 14 (17.72%) Terminal Services
3 7 (8.861%) Hyper-V
4 6 (7.595%) VMware Infrastructure
5 5 (6.329%) XenApp
6 4 (5.063%) XenDesktop
7 2 (2.532%) VMware ESX
8 1 (1.266%) Microsoft Virtual Server
8 1 (1.266%) Citrix Presentation Server
8 1 (1.266%) vSphere
Systems Management
1 7 (8.861%) Cisco UCCX
1 7 (8.861%) Cisco UCCE
2 6 (7.595%) Backup Exec
3 5 (6.329%) SCCM
4 4 (5.063%) SCOM
5 1 (1.266%) Tivoli
5 1 (1.266%) Tivoli Storage Manager
5 1 (1.266%) MOM
Vendors
1 35 (44.30%) Microsoft
2 27 (34.18%) Cisco
3 14 (17.72%) VMware
4 9 (11.39%) Citrix
5 6 (7.595%) Oracle
6 5 (6.329%) HP
7 4 (5.063%) Twitter
7 4 (5.063%) Dell
7 4 (5.063%) CheckPoint
8 3 (3.797%) Veeam
9 2 (2.532%) McAfee
10 1 (1.266%) Symbian
10 1 (1.266%) Apple
10 1 (1.266%) Sage
10 1 (1.266%) Symantec
10 1 (1.266%) AppSense
10 1 (1.266%) ProCurve
High Wycombe, Thames Valley
This is a fantastic opportunity for an experienced 3rd Line Engineer with a good Project / Implementation background with Windows and VMware to work for a growing IT Services...
Harvey Nash plc
Salary: £50000 - £55000 per annum + bens
Posted: 24 May 2013
High Wycombe, Buckinghamshire
Key skills and technologies will include: 1) Onsite client support 2) Telephone, email & remote support 3) Installing, configuring, supporting, maintaining and troubleshooting IT hardware & software 4) Windows 2003...
NS Consultants
Salary: From £35,000 to £45,000 per annum
Posted: 13 June 2013