The table below looks at the statistics for Service Management skills in IT jobs advertised for the Caerphilly region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 6 17 26
Rank change year-on-year
+11 +9
Permanent jobs citing Service Management 1 5 2
As % of all permanent IT jobs located in Caerphilly 8.33% 8.47% 1.75%
As % of the Processes & Methodologies category 10.00% 10.64% 2.22%
Number of salaries quoted 1 4 2
Average salary £27,500 £70,000 £52,500
Average salary % change year-on-year
-60.71% +33.33%
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Management
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Caerphilly region.

Processes & Methodologies Category
Caerphilly
Permanent IT job ads with a match in the
Processes & Methodologies category
10 47 90
As % of all permanent IT jobs located in Caerphilly 83.33% 79.66% 78.95%
Number of salaries quoted 10 43 85
Average salary £30,000 £35,000 £50,000
Average salary % change year-on-year
-14.28% -30.00%
90% offered a salary of more than £27,500 £21,250 £35,000
10% offered a salary of more than £42,100 £60,000 £44,350
UK excluding London average salary £44,500 £42,500 £41,000
% change year-on-year
+4.70% +3.65%

Service Management
Jobs Demand Trend in Caerphilly

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Caerphilly region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Caerphilly

Service Management
Salary Trend in Caerphilly

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Caerphilly region.

Service Management Salary Trend in Caerphilly

Service Management
Top 17 Related IT Skills in Caerphilly

For the 6 months to 28 July 2015, IT jobs across the Caerphilly region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 2 (100.00%) ITIL
1 2 (100.00%) MS Excel
1 2 (100.00%) SLA
1 2 (100.00%) Cisco
1 2 (100.00%) Microsoft
1 2 (100.00%) CCNA
1 2 (100.00%) Citrix
1 2 (100.00%) Cisco Certification
1 2 (100.00%) Internet
1 2 (100.00%) Firewall
1 2 (100.00%) Back Office
1 2 (100.00%) VMware
1 2 (100.00%) Logistics
1 2 (100.00%) Incident Management
1 2 (100.00%) Resource Management
1 2 (100.00%) ITIL Foundation Certificate
1 2 (100.00%) Analytical Skills

Service Management
Top Related IT Skills in Caerphilly by Category

For the 6 months to 28 July 2015, IT jobs across the Caerphilly region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 2 (100.00%) MS Excel
Communications & Networking
1 2 (100.00%) Internet
1 2 (100.00%) Firewall
General
1 2 (100.00%) Back Office
Job Titles
1 2 (100.00%) Technical Support
1 2 (100.00%) 1st Line Support
1 2 (100.00%) Support Engineer
1 2 (100.00%) Technical Support Engineer
1 2 (100.00%) Technical Engineer
1 2 (100.00%) 1st Line Support Engineer
Miscellaneous
1 2 (100.00%) Analytical Skills
Processes & Methodologies
1 2 (100.00%) ITIL
1 2 (100.00%) Logistics
1 2 (100.00%) Incident Management
1 2 (100.00%) Resource Management
Qualifications
1 2 (100.00%) CCNA
1 2 (100.00%) Cisco Certification
1 2 (100.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (100.00%) SLA
Vendors
1 2 (100.00%) Cisco
1 2 (100.00%) Microsoft
1 2 (100.00%) Citrix
1 2 (100.00%) VMware