The table below looks at the statistics for Service Management skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Service Management
Rank 77 46 84
Rank change year-on-year
-31 +38
Permanent jobs citing Service Management 23 52 10
As % of all permanent IT jobs located in South Wales 1.94% 4.77% 0.94%
As % of the Processes & Methodologies category 2.38% 5.78% 1.26%
Number of salaries quoted 16 45 10
Average salary £34,500 £34,500 £45,000
Average salary % change year-on-year
- -23.33%
90% offered a salary of more than £27,500 £30,500 £43,100
10% offered a salary of more than £55,000 £51,000 £50,500
UK excluding London average salary £45,000 £46,500 £42,500
% change year-on-year
-3.22% +9.41%
Service Management
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
966 899 793
As % of all permanent IT jobs located in South Wales 81.52% 82.48% 74.25%
Number of salaries quoted 827 776 707
Average salary £38,500 £35,000 £35,000
Average salary % change year-on-year
+10.00% -
90% offered a salary of more than £27,500 £28,614 £26,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in South Wales

Service Management
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South Wales region.

Service Management Salary Trend in South Wales

Service Management
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Management across the South Wales region over the 3 months to 29 May 2015.

Service Management Salary Histogram in South Wales

Service Management
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South Wales region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -18 13 £36,000 +9.09% 2
Bridgend -3 3 £55,000 +57.14%
Newport -13 3 £53,500 +55.07%
Caerphilly -2 2 £27,500 -
Rhondda Cynon Taff - 2 £27,500 -
Torfaen - 1 £25,000 -
Service Management
Wales

Service Management
Top 30 Related IT Skills in South Wales

For the 6 months to 29 May 2015, IT jobs across the South Wales region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 33 (80.49%) ITIL
2 18 (43.90%) ITSM
3 14 (34.15%) Finance
4 13 (31.71%) VMware
4 13 (31.71%) Microsoft
5 12 (29.27%) Windows
6 11 (26.83%) Service Delivery
6 11 (26.83%) Change Management
7 10 (24.39%) Analytical Skills
8 9 (21.95%) VMware Infrastructure
8 9 (21.95%) SLA
8 9 (21.95%) Incident Management
8 9 (21.95%) SCCM
9 8 (19.51%) Internet
10 7 (17.07%) Citrix
10 7 (17.07%) Security Cleared
10 7 (17.07%) Continuous Improvement
10 7 (17.07%) Mentoring
11 6 (14.63%) Coaching
11 6 (14.63%) ITIL V3
11 6 (14.63%) Microsoft Azure
11 6 (14.63%) Line Management
11 6 (14.63%) Linux
11 6 (14.63%) SQL
11 6 (14.63%) Project Management
11 6 (14.63%) Apple
11 6 (14.63%) Problem Management
12 5 (12.20%) Firewall
12 5 (12.20%) UNIX
12 5 (12.20%) Cisco

Service Management
Top Related IT Skills in South Wales by Category

For the 6 months to 29 May 2015, IT jobs across the South Wales region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (7.32%) Tomcat
1 3 (7.32%) Lync
2 2 (4.88%) Documentum
2 2 (4.88%) JBoss
3 1 (2.44%) IIS
3 1 (2.44%) Apache
Applications
1 4 (9.76%) MS Excel
1 4 (9.76%) MS Office
Business Applications
1 1 (2.44%) Remedy ITSM
Cloud Services
1 6 (14.63%) Microsoft Azure
2 3 (7.32%) Office 365
3 1 (2.44%) Cloud Computing
Communications & Networking
1 8 (19.51%) Internet
2 5 (12.20%) Firewall
3 3 (7.32%) Ethernet
3 3 (7.32%) TCP/IP
4 1 (2.44%) VoIP
Database & Business Intelligence
1 4 (9.76%) SQLPlus
2 3 (7.32%) Relational Database
3 1 (2.44%) MySQL
3 1 (2.44%) Oracle Database
Development Applications
1 2 (4.88%) Eclipse
1 2 (4.88%) Ant
General
1 14 (34.15%) Finance
2 4 (9.76%) Welsh Language
2 4 (9.76%) Back Office
3 2 (4.88%) Banking
3 2 (4.88%) Multimedia
3 2 (4.88%) Investment Banking
4 1 (2.44%) Telecoms
4 1 (2.44%) Manufacturing
4 1 (2.44%) Advertising
4 1 (2.44%) Publishing
4 1 (2.44%) Marketing
Job Titles
1 6 (14.63%) 1st Line Support
2 5 (12.20%) 1st Line Support Engineer
2 5 (12.20%) Support Engineer
2 5 (12.20%) Analyst
2 5 (12.20%) SCCM Engineer
3 4 (9.76%) Cyber Security Consultant
3 4 (9.76%) Consultant
3 4 (9.76%) Technical Support
3 4 (9.76%) Security Consultant
3 4 (9.76%) Architect
3 4 (9.76%) Technical Support Engineer
3 4 (9.76%) Technical Engineer
4 3 (7.32%) Problem Manager
4 3 (7.32%) Service Manager
4 3 (7.32%) Solutions Architect
4 3 (7.32%) Service Analyst
4 3 (7.32%) Applications Support
5 2 (4.88%) IT Support
5 2 (4.88%) Applications Developer
5 2 (4.88%) Support Technician
Libraries, Frameworks & Software Standards
1 3 (7.32%) CGI
2 1 (2.44%) LAMP
2 1 (2.44%) Software Packaging
Miscellaneous
1 10 (24.39%) Analytical Skills
2 4 (9.76%) Internet of Things
2 4 (9.76%) BYOD
2 4 (9.76%) Video Conferencing
2 4 (9.76%) Data Protection Act
3 3 (7.32%) GIS
3 3 (7.32%) Management Information System
4 1 (2.44%) Enterprise Software
Operating Systems
1 12 (29.27%) Windows
2 6 (14.63%) Linux
3 5 (12.20%) UNIX
3 5 (12.20%) Windows 7
4 4 (9.76%) Apple iOS
5 1 (2.44%) Solaris
5 1 (2.44%) Red Hat Enterprise Linux
Processes & Methodologies
1 33 (80.49%) ITIL
2 18 (43.90%) ITSM
3 11 (26.83%) Service Delivery
3 11 (26.83%) Change Management
4 9 (21.95%) Incident Management
5 7 (17.07%) Continuous Improvement
5 7 (17.07%) Mentoring
6 6 (14.63%) Coaching
6 6 (14.63%) ITIL V3
6 6 (14.63%) Line Management
6 6 (14.63%) Project Management
6 6 (14.63%) Problem Management
7 4 (9.76%) Cyber Security
7 4 (9.76%) Business Continuity Planning
7 4 (9.76%) Disaster Recovery
7 4 (9.76%) BCP
7 4 (9.76%) Benchmarking
7 4 (9.76%) OWASP
7 4 (9.76%) Information Assurance
7 4 (9.76%) Data Protection
Programming Languages
1 6 (14.63%) SQL
2 2 (4.88%) Python
2 2 (4.88%) Java
2 2 (4.88%) Perl
3 1 (2.44%) PL/SQL
Qualifications
1 7 (17.07%) Security Cleared
2 4 (9.76%) ITIL Foundation Certificate
2 4 (9.76%) CISSP
2 4 (9.76%) Cisco Certification
2 4 (9.76%) CCNA
2 4 (9.76%) CISA
2 4 (9.76%) CISM
3 3 (7.32%) Degree
3 3 (7.32%) SC Cleared
4 2 (4.88%) Six Sigma Green Belt
5 1 (2.44%) VMware Certified Professional (VCP)
5 1 (2.44%) MCP
5 1 (2.44%) RHCE
Quality Assurance & Compliance
1 9 (21.95%) SLA
2 4 (9.76%) PCI DSS
2 4 (9.76%) COBIT
2 4 (9.76%) ISO/IEC 27001
3 2 (4.88%) QA
System Software
1 9 (21.95%) VMware Infrastructure
2 4 (9.76%) Active Directory
3 3 (7.32%) Terminal Services
3 3 (7.32%) XenApp
3 3 (7.32%) XenDesktop
Systems Management
1 9 (21.95%) SCCM
Vendors
1 13 (31.71%) VMware
1 13 (31.71%) Microsoft
2 7 (17.07%) Citrix
3 6 (14.63%) Apple
4 5 (12.20%) Cisco
5 4 (9.76%) ServiceNow
5 4 (9.76%) Oracle
5 4 (9.76%) Remedy
6 3 (7.32%) Computacenter
6 3 (7.32%) Dell
6 3 (7.32%) Red Hat
7 2 (4.88%) EMC
8 1 (2.44%) HP
Cardiff, South Glamorgan
Trust In Soda
Salary: From £40,000 to £45,000 per annum
Posted: 10 hours ago
Cardiff, South Glamorgan
Fruition IT Resources Limited
Salary: £40000 - £45000 per annum + Excellent Benefits
Posted: 2 days ago