The table below looks at the statistics for Service Management skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 75 69 78
Rank change year-on-year
-6 +9
Permanent jobs citing Service Management 16 27 11
As % of all permanent IT jobs located in South Wales 1.48% 2.26% 1.10%
As % of the Processes & Methodologies category 1.94% 2.78% 1.55%
Number of salaries quoted 12 20 8
Average salary £56,250 £34,625 £36,250
Average salary % change year-on-year
+62.45% -4.48%
90% offered a salary of more than £40,000 £21,900 £28,000
10% offered a salary of more than £64,500 £45,000 £45,000
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
825 972 708
As % of all permanent IT jobs located in South Wales 76.11% 81.27% 71.08%
Number of salaries quoted 702 868 649
Average salary £35,000 £36,000 £36,000
Average salary % change year-on-year
-2.77% -
90% offered a salary of more than £26,500 £28,000 £28,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in South Wales

Service Management
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South Wales region.

Service Management Salary Trend in South Wales

Service Management
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Management across the South Wales region over the 3 months to 30 October 2014.

Service Management Salary Histogram in South Wales

Service Management
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South Wales region over the 3 months to 30 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newport +28 7 £56,250 +73.62%
Cardiff -9 7 £40,000 +6.66% 2
Bridgend +21 2 £60,000 +33.33%
Service Management
Wales

Service Management
Top 30 Related IT Skills in South Wales

For the 6 months to 30 October 2014, IT jobs across the South Wales region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 35 (89.74%) ITIL
2 17 (43.59%) Service Delivery
3 15 (38.46%) Project Management
4 13 (33.33%) Finance
5 9 (23.08%) Microsoft
6 8 (20.51%) Change Management
6 8 (20.51%) SC Cleared
6 8 (20.51%) Security Cleared
7 7 (17.95%) Problem Management
8 6 (15.38%) Continuous Improvement
8 6 (15.38%) Analytical Skills
8 6 (15.38%) UNIX
8 6 (15.38%) Solaris
9 5 (12.82%) ITIL Certification
9 5 (12.82%) HP
9 5 (12.82%) MS Excel
9 5 (12.82%) ITSM
9 5 (12.82%) Life Science
9 5 (12.82%) Incident Management
10 4 (10.26%) Enterprise Architecture
10 4 (10.26%) Capacity Management
10 4 (10.26%) SaaS
10 4 (10.26%) Mentoring
10 4 (10.26%) Site Server
10 4 (10.26%) Windows Server 2003
10 4 (10.26%) Telecoms
10 4 (10.26%) VMware
10 4 (10.26%) Cisco
10 4 (10.26%) N-Tier
10 4 (10.26%) Cisco Certification

Service Management
Top Related IT Skills in South Wales by Category

For the 6 months to 30 October 2014, IT jobs across the South Wales region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (10.26%) WebLogic
1 4 (10.26%) IIS
1 4 (10.26%) Apache
1 4 (10.26%) Site Server
2 1 (2.56%) Tomcat
2 1 (2.56%) SharePoint
Applications
1 5 (12.82%) MS Excel
2 2 (5.13%) MS Project
Cloud Services
1 4 (10.26%) SaaS
2 2 (5.13%) Cloud Computing
Communications & Networking
1 1 (2.56%) LAN
1 1 (2.56%) WAN
Database & Business Intelligence
1 4 (10.26%) SQL Server
General
1 13 (33.33%) Finance
2 4 (10.26%) Telecoms
3 2 (5.13%) Advertising
4 1 (2.56%) Welsh Language
4 1 (2.56%) Manufacturing
Job Titles
1 16 (41.03%) Service Manager
2 9 (23.08%) Services Delivery Manager
2 9 (23.08%) Delivery Manager
3 6 (15.38%) Analyst
4 5 (12.82%) Operations Manager
5 4 (10.26%) Pre Sales Consultant
5 4 (10.26%) Consultant
5 4 (10.26%) Sales Consultant
5 4 (10.26%) Capacity Analyst
6 3 (7.69%) Senior Services Delivery Manager
6 3 (7.69%) Technical Design Authority
6 3 (7.69%) Senior Service Manager
6 3 (7.69%) Senior Manager
7 2 (5.13%) Release Manager
7 2 (5.13%) Service Operations Manager
7 2 (5.13%) IT Services Manager
7 2 (5.13%) Customer Services Manager
7 2 (5.13%) Service Desk Manager
8 1 (2.56%) Technical Operations Manager
8 1 (2.56%) ITIL Manager
Libraries, Frameworks & Software Standards
1 1 (2.56%) CGI
1 1 (2.56%) LAMP
Miscellaneous
1 6 (15.38%) Analytical Skills
2 5 (12.82%) Life Science
3 4 (10.26%) N-Tier
4 2 (5.13%) Management Information System
4 2 (5.13%) Performance Metrics
5 1 (2.56%) Digital Media
5 1 (2.56%) Data Protection Act
5 1 (2.56%) NHS
5 1 (2.56%) GIS
Operating Systems
1 6 (15.38%) UNIX
1 6 (15.38%) Solaris
2 4 (10.26%) Windows
2 4 (10.26%) Windows 2000
2 4 (10.26%) Windows Server 2003
3 3 (7.69%) Linux
Processes & Methodologies
1 35 (89.74%) ITIL
2 17 (43.59%) Service Delivery
3 15 (38.46%) Project Management
4 8 (20.51%) Change Management
5 7 (17.95%) Problem Management
6 6 (15.38%) Continuous Improvement
7 5 (12.82%) Incident Management
7 5 (12.82%) ITSM
8 4 (10.26%) Enterprise Architecture
8 4 (10.26%) Capacity Management
8 4 (10.26%) Mentoring
9 3 (7.69%) Matrix Management
10 2 (5.13%) Configuration Management
11 1 (2.56%) Coaching
11 1 (2.56%) Line Management
11 1 (2.56%) Data Protection
11 1 (2.56%) Information Assurance
11 1 (2.56%) Security Architecture
11 1 (2.56%) ITIL V3
11 1 (2.56%) Process Management
Programming Languages
1 2 (5.13%) Java
2 1 (2.56%) SQL
Qualifications
1 8 (20.51%) SC Cleared
1 8 (20.51%) Security Cleared
2 5 (12.82%) ITIL Certification
3 4 (10.26%) MCSD
3 4 (10.26%) MCSE
3 4 (10.26%) CCNA
3 4 (10.26%) Cisco Certification
3 4 (10.26%) Microsoft Certification
4 1 (2.56%) SAP Certification
4 1 (2.56%) RHCE
4 1 (2.56%) VMware Certified Professional (VCP)
4 1 (2.56%) Degree
Quality Assurance & Compliance
1 3 (7.69%) SLA
2 1 (2.56%) ISO/IEC 27001
2 1 (2.56%) PCI DSS
2 1 (2.56%) ISO 9000
2 1 (2.56%) ISO 9001
System Software
1 1 (2.56%) VMware Infrastructure
Vendors
1 9 (23.08%) Microsoft
2 5 (12.82%) HP
3 4 (10.26%) VMware
3 4 (10.26%) Cisco
3 4 (10.26%) Sun
3 4 (10.26%) Oracle
4 1 (2.56%) SAP
Cardiff, South Glamorgan
CPS Group UK
Salary: £35000 - £45000 per annum + excellent benefits
Posted: Yesterday
South Wales
CGI
Salary: £45000 - £70000 per annum + excellent benefits
Posted: 13 days ago