The first table below looks at the demand for Service Management skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South Wales region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 69 75 68
Rank change year-on-year
+6 -7
Permanent jobs citing Service Management 23 11 12
As % of all permanent IT jobs located in South Wales 2.01% 1.01% 1.45%
As % of the Processes & Methodologies category 2.69% 1.37% 1.99%
Number of salaries quoted 21 10 12
Average salary £40,000 £32,750 £40,000
Average salary % change year-on-year
+22.13% -18.12%
90% offered a salary of more than £30,500 £25,000 £38,650
10% offered a salary of more than £80,000 £46,500 £45,000
UK excluding London average salary £44,000 £42,500 £42,500
% change year-on-year
+3.52% -
Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
856 803 604
As % of all permanent IT jobs located in South Wales 74.89% 73.40% 72.95%
Number of salaries quoted 769 713 547
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £52,500 £47,500 £55,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Management
Wales

Service Management
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in South Wales

Service Management
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South Wales region.

Service Management Salary Trend in South Wales

Service Management
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Management across the South Wales region over the 3 months to 28 July 2014.

Service Management Salary Histogram in South Wales

Service Management
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South Wales region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -5 11 £38,500 -2.53% 1
Caerphilly +9 5 £70,000 +33.33% 1
Newport - 5 £32,500 - 1
Bridgend +10 1 £58,000 +120.95% 1
Service Management
Wales

Service Management
Top 30 Related IT Skills in South Wales

For the 6 months to 28 July 2014, IT jobs across the South Wales region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 63 (88.73%) ITIL
2 24 (33.80%) Service Delivery
3 20 (28.17%) Microsoft
4 17 (23.94%) Project Management
5 16 (22.54%) ITSM
5 16 (22.54%) Finance
6 15 (21.13%) Change Management
7 13 (18.31%) VMware
8 11 (15.49%) SC Cleared
8 11 (15.49%) Security Cleared
8 11 (15.49%) ITIL Certification
8 11 (15.49%) HP
9 10 (14.08%) MS Excel
9 10 (14.08%) Windows
9 10 (14.08%) Solaris
9 10 (14.08%) Windows Server 2003
9 10 (14.08%) VMware Infrastructure
10 9 (12.68%) Degree
10 9 (12.68%) ITIL V3
11 8 (11.27%) Welsh Language
11 8 (11.27%) Problem Management
11 8 (11.27%) Telecoms
12 7 (9.86%) SLA
13 6 (8.45%) RHCE
13 6 (8.45%) Linux
13 6 (8.45%) NetApp
13 6 (8.45%) Red Hat
13 6 (8.45%) VMware Certified Professional (VCP)
13 6 (8.45%) Systems Analysis
13 6 (8.45%) Competitive Intelligence

Service Management
Top Related IT Skills in South Wales by Category

For the 6 months to 28 July 2014, IT jobs across the South Wales region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.63%) WebLogic
1 4 (5.63%) IIS
1 4 (5.63%) Apache
1 4 (5.63%) Site Server
2 3 (4.23%) SharePoint
Applications
1 10 (14.08%) MS Excel
2 4 (5.63%) MS Office
Cloud Services
1 4 (5.63%) SaaS
2 2 (2.82%) Cloud Computing
Communications & Networking
1 3 (4.23%) LAN
1 3 (4.23%) WAN
Database & Business Intelligence
1 4 (5.63%) SQL Server
General
1 16 (22.54%) Finance
2 8 (11.27%) Welsh Language
2 8 (11.27%) Telecoms
3 3 (4.23%) Manufacturing
4 2 (2.82%) Advertising
Job Titles
1 19 (26.76%) Service Manager
2 15 (21.13%) Analyst
3 13 (18.31%) Services Delivery Manager
3 13 (18.31%) Delivery Manager
4 6 (8.45%) Infrastructure Engineer
5 5 (7.04%) Technical Design Authority
5 5 (7.04%) Senior Infrastructure Engineer
5 5 (7.04%) Operations Manager
5 5 (7.04%) Systems Engineer
5 5 (7.04%) Audit Manager
5 5 (7.04%) Senior Systems Engineer
6 4 (5.63%) Service Analyst
6 4 (5.63%) Sales Consultant
6 4 (5.63%) Consultant
6 4 (5.63%) Pre Sales Consultant
6 4 (5.63%) IT Audit Manager
6 4 (5.63%) Capacity Analyst
7 3 (4.23%) Service Operations Manager
7 3 (4.23%) Problem Manager
7 3 (4.23%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 2 (2.82%) CGI
Miscellaneous
1 4 (5.63%) N-Tier
1 4 (5.63%) GIS
1 4 (5.63%) Digital Media
2 2 (2.82%) Management Information System
2 2 (2.82%) Smartphone
3 1 (1.41%) Statistics
3 1 (1.41%) Data Protection Act
3 1 (1.41%) CMDB
3 1 (1.41%) NHS
Operating Systems
1 10 (14.08%) Windows
1 10 (14.08%) Solaris
1 10 (14.08%) Windows Server 2003
2 6 (8.45%) Linux
2 6 (8.45%) Windows Server 2008
2 6 (8.45%) Windows 2000 Server
2 6 (8.45%) Red Hat Enterprise Linux
2 6 (8.45%) Windows Server 2012
3 5 (7.04%) UNIX
4 4 (5.63%) Windows 2000
Processes & Methodologies
1 63 (88.73%) ITIL
2 24 (33.80%) Service Delivery
3 17 (23.94%) Project Management
4 16 (22.54%) ITSM
5 15 (21.13%) Change Management
6 9 (12.68%) ITIL V3
7 8 (11.27%) Problem Management
8 6 (8.45%) Systems Analysis
8 6 (8.45%) Competitive Intelligence
9 5 (7.04%) Matrix Management
9 5 (7.04%) Incident Management
9 5 (7.04%) Business Continuity
10 4 (5.63%) PRINCE2
10 4 (5.63%) BCP
10 4 (5.63%) Configuration Management
10 4 (5.63%) Validation
10 4 (5.63%) Workflow
10 4 (5.63%) Enterprise Architecture
10 4 (5.63%) Infrastructure Management
10 4 (5.63%) Capacity Management
Programming Languages
1 3 (4.23%) PowerShell
Qualifications
1 11 (15.49%) SC Cleared
1 11 (15.49%) Security Cleared
1 11 (15.49%) ITIL Certification
2 9 (12.68%) Degree
3 6 (8.45%) RHCE
3 6 (8.45%) VMware Certified Professional (VCP)
4 4 (5.63%) MCSD
4 4 (5.63%) MCSE
4 4 (5.63%) ISEB
4 4 (5.63%) CISSP
4 4 (5.63%) Cisco Certification
4 4 (5.63%) Microsoft Certification
4 4 (5.63%) CCNA
4 4 (5.63%) CISA
4 4 (5.63%) ISTQB
5 1 (1.41%) DV Cleared
5 1 (1.41%) SAP Certification
Quality Assurance & Compliance
1 7 (9.86%) SLA
2 1 (1.41%) ISO/IEC 27001
2 1 (1.41%) QA
2 1 (1.41%) PCI DSS
2 1 (1.41%) ISO 9000
2 1 (1.41%) ISO 9001
System Software
1 10 (14.08%) VMware Infrastructure
2 3 (4.23%) Microsoft Virtual Server
2 3 (4.23%) Hyper-V
2 3 (4.23%) VMware ESX
2 3 (4.23%) Microsoft App-V
2 3 (4.23%) Active Directory
Systems Management
1 3 (4.23%) WSUS
1 3 (4.23%) SCCM
Vendors
1 20 (28.17%) Microsoft
2 13 (18.31%) VMware
3 11 (15.49%) HP
4 6 (8.45%) NetApp
4 6 (8.45%) Red Hat
5 4 (5.63%) Oracle
5 4 (5.63%) Cisco
5 4 (5.63%) Sun
6 3 (4.23%) Remedy
6 3 (4.23%) Sophos
6 3 (4.23%) Citrix
7 1 (1.41%) SAP
Newport, Gwent
NES Global Talent
Salary: £50000 to £60000 per annum - Car, Bonus etc
Posted: 6 hours ago
Caerphilly, Mid Glamorgan
Acorn
Salary: £17500 per annum
Posted: 6 hours ago
Bridgend, Mid Glamorgan
CGI
Salary: £60000 - £75000 per annum + benefits
Posted: 6 days ago