The table below looks at the statistics for Service Management skills in IT jobs advertised for the South Wales region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 27 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 73 60 70
Rank change year-on-year
-13 +10
Permanent jobs citing Service Management 19 41 24
As % of all permanent IT jobs located in South Wales 1.69% 3.32% 2.14%
As % of the Processes & Methodologies category 2.02% 3.98% 2.73%
Number of salaries quoted 17 20 22
Median salary £28,000 £40,000 £38,750
Median salary % change year-on-year
-30.00% +3.22%
90% offered a salary of more than £18,000 £27,500 £30,500
10% offered a salary of more than £33,334 £52,500 £80,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Management
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
942 1031 878
As % of all permanent IT jobs located in South Wales 83.58% 83.41% 78.46%
Number of salaries quoted 838 859 780
Median salary £40,000 £37,500 £36,000
Median salary % change year-on-year
+6.66% +4.16%
90% offered a salary of more than £26,500 £27,500 £27,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in South Wales

Service Management
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South Wales region.

Service Management Salary Trend in South Wales

Service Management
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Management across the South Wales region over the 3 months to 27 July 2016.

Service Management Salary Histogram in South Wales

Service Management
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South Wales region over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -8 17 £28,000 -34.11% 2
Service Management
Wales

Service Management
Top 30 Related IT Skills in South Wales

For the 6 months to 27 July 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for Service Management.

1 30 (81.08%) ITIL
2 20 (54.05%) SLA
3 18 (48.65%) Incident Management
4 15 (40.54%) Firewall
5 12 (32.43%) Microsoft
6 11 (29.73%) Windows
7 10 (27.03%) Cisco Certification
7 10 (27.03%) Finance
7 10 (27.03%) Analytical Skills
8 9 (24.32%) Linux
8 9 (24.32%) CCNA
8 9 (24.32%) Cisco
8 9 (24.32%) VMware
9 8 (21.62%) Logistics
9 8 (21.62%) Problem Management
9 8 (21.62%) MS Excel
9 8 (21.62%) Unix
9 8 (21.62%) SQL
10 7 (18.92%) Citrix
10 7 (18.92%) Internet
10 7 (18.92%) ITIL Foundation Certificate
11 6 (16.22%) ServiceNow
11 6 (16.22%) Windows Server
11 6 (16.22%) Change Management
11 6 (16.22%) ITSM
11 6 (16.22%) ITIL Certification
11 6 (16.22%) Resource Management
11 6 (16.22%) Risk Management
12 5 (13.51%) Degree
12 5 (13.51%) Remedy ITSM

Service Management
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (13.51%) MS Exchange
2 3 (8.11%) SharePoint
3 1 (2.70%) IBM Notes
Applications
1 8 (21.62%) MS Excel
2 5 (13.51%) MS Office
3 3 (8.11%) MS PowerPoint
Business Applications
1 5 (13.51%) Remedy ITSM
2 1 (2.70%) assyst
Cloud Services
1 1 (2.70%) Cloud Computing
1 1 (2.70%) Office 365
Communications & Networking
1 15 (40.54%) Firewall
2 7 (18.92%) Internet
3 2 (5.41%) Intrusion Detection
3 2 (5.41%) LAN
3 2 (5.41%) Network Security
3 2 (5.41%) VLAN
3 2 (5.41%) WAN
3 2 (5.41%) WLAN
4 1 (2.70%) Cisco ASA
4 1 (2.70%) Cisco IOS
4 1 (2.70%) Cisco Nexus
4 1 (2.70%) DHCP
4 1 (2.70%) DNS
4 1 (2.70%) IP Telephony
4 1 (2.70%) NAS
4 1 (2.70%) SAN
4 1 (2.70%) VPN
4 1 (2.70%) Wi-Fi
Database & Business Intelligence
1 5 (13.51%) Oracle Database
1 5 (13.51%) SQLPlus
General
1 10 (27.03%) Finance
2 5 (13.51%) Back Office
3 1 (2.70%) Financial Institution
Job Titles
1 12 (32.43%) Analyst
1 12 (32.43%) Support Engineer
2 9 (24.32%) IT Engineer
3 8 (21.62%) IT Support
3 8 (21.62%) IT Support Engineer
3 8 (21.62%) Service Analyst
4 5 (13.51%) 1st Line Engineer
4 5 (13.51%) 1st Line Support
4 5 (13.51%) 1st Line Support Engineer
5 4 (10.81%) IT Manager
6 3 (8.11%) 1st Line Technical Support
6 3 (8.11%) Business Manager
6 3 (8.11%) Relationships Manager
6 3 (8.11%) Service Desk Analyst
6 3 (8.11%) Service Manager
6 3 (8.11%) Technical Engineer
6 3 (8.11%) Technical Support
6 3 (8.11%) Technical Support Engineer
6 3 (8.11%) Transition Manager
6 3 (8.11%) Unix Analyst
Miscellaneous
1 10 (27.03%) Analytical Skills
2 5 (13.51%) Fintech
2 5 (13.51%) Mobile Payment
3 2 (5.41%) Management Information System
4 1 (2.70%) CMDB
4 1 (2.70%) Data Centre
4 1 (2.70%) Data Structures
Operating Systems
1 11 (29.73%) Windows
2 9 (24.32%) Linux
3 8 (21.62%) Unix
4 6 (16.22%) Windows Server
5 5 (13.51%) Solaris
6 2 (5.41%) AIX
7 1 (2.70%) Data ONTAP
7 1 (2.70%) Windows Server 2008
7 1 (2.70%) Windows Server 2012
Processes & Methodologies
1 30 (81.08%) ITIL
2 18 (48.65%) Incident Management
3 8 (21.62%) Logistics
3 8 (21.62%) Problem Management
4 6 (16.22%) Change Management
4 6 (16.22%) ITSM
4 6 (16.22%) Resource Management
4 6 (16.22%) Risk Management
5 5 (13.51%) High Availability
5 5 (13.51%) ITIL V2
5 5 (13.51%) Service Delivery
6 3 (8.11%) Agile Software Development
6 3 (8.11%) Continuous Improvement
6 3 (8.11%) Project Management
6 3 (8.11%) Service Design
7 2 (5.41%) Information Security
7 2 (5.41%) Network Design
7 2 (5.41%) PRINCE2
7 2 (5.41%) Requirements Management
7 2 (5.41%) Stakeholder Management
Programming Languages
1 8 (21.62%) SQL
2 5 (13.51%) PL/SQL
Qualifications
1 10 (27.03%) Cisco Certification
2 9 (24.32%) CCNA
3 7 (18.92%) ITIL Foundation Certificate
4 6 (16.22%) ITIL Certification
5 5 (13.51%) Degree
6 3 (8.11%) CCNP
6 3 (8.11%) Microsoft Certification
7 2 (5.41%) CCENT
7 2 (5.41%) JNCIP
7 2 (5.41%) MCSE
7 2 (5.41%) PRINCE2 Certification
8 1 (2.70%) NCDA
Quality Assurance & Compliance
1 20 (54.05%) SLA
System Software
1 5 (13.51%) Active Directory
2 1 (2.70%) VMware Infrastructure
2 1 (2.70%) vSphere
Systems Management
1 2 (5.41%) HP Data Protector
1 2 (5.41%) Tivoli
1 2 (5.41%) Tivoli Storage Manager
2 1 (2.70%) SCCM
2 1 (2.70%) ServiceCenter
2 1 (2.70%) WSUS
Vendors
1 12 (32.43%) Microsoft
2 9 (24.32%) Cisco
2 9 (24.32%) VMware
3 7 (18.92%) Citrix
4 6 (16.22%) ServiceNow
5 5 (13.51%) Oracle
5 5 (13.51%) Remedy
6 2 (5.41%) Brocade
6 2 (5.41%) CheckPoint
6 2 (5.41%) HP
6 2 (5.41%) SAP
7 1 (2.70%) Avaya
7 1 (2.70%) Lotus
7 1 (2.70%) NetApp
7 1 (2.70%) Red Hat
Cardiff, South Glamorgan
IntaPeople
Salary: £16000 - £20000 per annum
Posted: 6 days ago