The table below looks at the statistics for Service Management skills in IT jobs advertised for the South Wales region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 19 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
Service Management
Wales / South Wales
Rank 68 73 78
Rank change year-on-year
+5 +5
Permanent jobs citing Service Management 11 26 21
As % of all permanent IT jobs located in South Wales 1.31% 2.15% 1.72%
As % of the Processes & Methodologies category 1.56% 2.70% 2.09%
Number of salaries quoted 10 24 15
Median salary £34,000 £37,500 £35,000
Median salary % change year-on-year
-9.33% +7.14%
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £45,000 £55,500 £43,000
UK excluding London median salary £44,000 £43,000 £45,000
% change year-on-year
+2.32% -4.44%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
707 962 1006
As % of all permanent IT jobs located in South Wales 84.17% 79.70% 82.53%
Number of salaries quoted 615 835 871
Median salary £37,500 £37,500 £37,500
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £52,500 £55,000 £55,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in South Wales

Service Management
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South Wales region.

Service Management Salary Trend in South Wales

Service Management
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Management across the South Wales region over the 3 months to 19 February 2017.

Service Management Salary Histogram in South Wales

Service Management
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South Wales region over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newport 0 6 £24,000 -46.66%
Cardiff -3 5 £40,000 +6.66% 2
Service Management
Wales

Service Management
Top 30 Related IT Skills in South Wales

For the 6 months to 19 February 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for Service Management.

1 10 (47.62%) ITIL
2 8 (38.10%) SLA
2 8 (38.10%) Change Management
3 7 (33.33%) Service Delivery
3 7 (33.33%) Telecoms
3 7 (33.33%) Incident Management
4 6 (28.57%) Statistics
4 6 (28.57%) Finance
4 6 (28.57%) ITSM
4 6 (28.57%) Microsoft
5 5 (23.81%) Unix
5 5 (23.81%) Problem Management
6 4 (19.05%) Degree
6 4 (19.05%) Logistics
6 4 (19.05%) Windows
6 4 (19.05%) Oracle
6 4 (19.05%) VMware
7 3 (14.29%) Firewall
7 3 (14.29%) Linux
7 3 (14.29%) IBM Notes
7 3 (14.29%) Lotus
7 3 (14.29%) Cisco
7 3 (14.29%) SharePoint
7 3 (14.29%) Active Directory
7 3 (14.29%) Agile Software Development
7 3 (14.29%) Banking
7 3 (14.29%) ICL
7 3 (14.29%) SaaS
7 3 (14.29%) PaaS
7 3 (14.29%) ITIL V3

Service Management
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (14.29%) IBM Notes
1 3 (14.29%) SharePoint
2 1 (4.76%) Apache
2 1 (4.76%) IIS
2 1 (4.76%) Tomcat
2 1 (4.76%) WebLogic
Applications
1 1 (4.76%) MS Excel
1 1 (4.76%) MS Office
Business Applications
1 1 (4.76%) Maximo
Cloud Services
1 3 (14.29%) IaaS
1 3 (14.29%) Office 365
1 3 (14.29%) PaaS
1 3 (14.29%) SaaS
2 2 (9.52%) G Suite
Communications & Networking
1 3 (14.29%) Firewall
2 2 (9.52%) Wi-Fi
3 1 (4.76%) Internet
3 1 (4.76%) Intranet
Database & Business Intelligence
1 2 (9.52%) PostgreSQL
1 2 (9.52%) SQL Server
Development Applications
1 1 (4.76%) Rational DOORS
1 1 (4.76%) Subversion
1 1 (4.76%) Visual Studio
General
1 7 (33.33%) Telecoms
2 6 (28.57%) Finance
3 3 (14.29%) Banking
4 2 (9.52%) Advertising
5 1 (4.76%) Back Office
5 1 (4.76%) French Language
5 1 (4.76%) German Language
5 1 (4.76%) Italian Language
5 1 (4.76%) Military
5 1 (4.76%) Portuguese Language
5 1 (4.76%) Spanish Language
Job Titles
1 7 (33.33%) IT Manager
2 6 (28.57%) IT Services Manager
2 6 (28.57%) Service Manager
3 4 (19.05%) Analyst
4 2 (9.52%) Database Manager
4 2 (9.52%) Infrastructure Manager
4 2 (9.52%) Infrastructure Services Manager
4 2 (9.52%) IT Infrastructure Manager
4 2 (9.52%) ITIL Manager
4 2 (9.52%) ITIL Service Manager
4 2 (9.52%) Network Infrastructure Manager
4 2 (9.52%) Operations Manager
4 2 (9.52%) Support Analyst
5 1 (4.76%) 1st Line Engineer
5 1 (4.76%) 1st Line Technical Support
5 1 (4.76%) Identity Management Specialist
5 1 (4.76%) IT Change Manager
5 1 (4.76%) Network Engineer
5 1 (4.76%) Oracle Specialist
5 1 (4.76%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 2 (9.52%) Middleware
1 2 (9.52%) Oracle Fusion
2 1 (4.76%) LAMP
2 1 (4.76%) SailPoint
2 1 (4.76%) WebCenter
Miscellaneous
1 6 (28.57%) Statistics
2 3 (14.29%) Data Centre
3 2 (9.52%) Visualisation
4 1 (4.76%) Analytical Skills
4 1 (4.76%) CMDB
4 1 (4.76%) Fintech
4 1 (4.76%) Hybrid Cloud
4 1 (4.76%) Virtual Team
Operating Systems
1 5 (23.81%) Unix
2 4 (19.05%) Windows
3 3 (14.29%) Linux
4 2 (9.52%) Windows Server
Processes & Methodologies
1 10 (47.62%) ITIL
2 8 (38.10%) Change Management
3 7 (33.33%) Incident Management
3 7 (33.33%) Service Delivery
4 6 (28.57%) ITSM
5 5 (23.81%) Problem Management
6 4 (19.05%) Logistics
7 3 (14.29%) Agile Software Development
7 3 (14.29%) ITIL V3
8 2 (9.52%) Configuration Management
8 2 (9.52%) Continuous Improvement
8 2 (9.52%) Identity Management
8 2 (9.52%) Performance Monitoring
8 2 (9.52%) Release Management
8 2 (9.52%) Root Cause Analysis
8 2 (9.52%) Stakeholder Management
8 2 (9.52%) Technical Architecture
9 1 (4.76%) ISMS
9 1 (4.76%) Resource Management
9 1 (4.76%) User Acceptance Testing
Programming Languages
1 2 (9.52%) SQL
2 1 (4.76%) Java
Qualifications
1 4 (19.05%) Degree
2 2 (9.52%) ITIL Certification
2 2 (9.52%) Security Cleared
3 1 (4.76%) CCNA
3 1 (4.76%) Cisco Certification
3 1 (4.76%) ITIL Foundation Certificate
3 1 (4.76%) Oracle Certification
3 1 (4.76%) RHCE
3 1 (4.76%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 8 (38.10%) SLA
2 1 (4.76%) ISO/IEC 27001
2 1 (4.76%) QA
System Software
1 3 (14.29%) Active Directory
2 2 (9.52%) VMware ESX
2 2 (9.52%) VMware Infrastructure
3 1 (4.76%) Hyper-V
3 1 (4.76%) vSphere
Systems Management
1 2 (9.52%) Oracle Identity Management
1 2 (9.52%) vRealize
2 1 (4.76%) Oracle Enterprise Manager
2 1 (4.76%) Oracle Identity Manager
2 1 (4.76%) SCCM
2 1 (4.76%) Tivoli
2 1 (4.76%) WSUS
Vendors
1 6 (28.57%) Microsoft
2 4 (19.05%) Oracle
2 4 (19.05%) VMware
3 3 (14.29%) Cisco
3 3 (14.29%) ICL
3 3 (14.29%) Lotus
4 2 (9.52%) Google
5 1 (4.76%) Citrix
5 1 (4.76%) IBM
Bridgend, Mid Glamorgan
CGI
Salary: £20000 - £27000 per annum + benefits
Posted: 4 days ago
Caldicot, Gwent
Experis Ltd
Salary: benefits
Posted: 5 days ago
Caldicot, Gwent
Experis Ltd
Salary: benefits
Posted: 5 days ago
Cardiff, South Glamorgan
NHS Wales Informatics Service
Salary: From £40,028 to £48,034 per annum
Posted: 19 days ago