The table below looks at the statistics for Service Management skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 71 78 74
Rank change year-on-year
+7 -4
Permanent jobs citing Service Management 17 17 14
As % of all permanent IT jobs located in South Wales 1.57% 1.45% 1.52%
As % of the Processes & Methodologies category 2.07% 1.84% 2.06%
Number of salaries quoted 14 14 13
Average salary £56,250 £29,750 £40,000
Average salary % change year-on-year
+89.07% -25.62%
90% offered a salary of more than £32,950 £24,825 £28,000
10% offered a salary of more than £68,500 £45,000 £45,000
UK excluding London average salary £42,500 £45,000 £41,153
% change year-on-year
-5.55% +9.34%
Service Management
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
821 923 679
As % of all permanent IT jobs located in South Wales 75.88% 78.89% 73.80%
Number of salaries quoted 723 824 607
Average salary £35,500 £35,000 £37,500
Average salary % change year-on-year
+1.42% -6.66%
90% offered a salary of more than £27,500 £28,000 £27,500
10% offered a salary of more than £50,000 £47,500 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in South Wales

Service Management
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South Wales region.

Service Management Salary Trend in South Wales

Service Management
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Management across the South Wales region over the 3 months to 19 September 2014.

Service Management Salary Histogram in South Wales

Service Management
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South Wales region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -6 8 £40,000 +17.64% 2
Newport +20 7 £56,250 +73.62%
Bridgend +16 2 £60,000 +128.57%
Service Management
Wales

Service Management
Top 30 Related IT Skills in South Wales

For the 6 months to 19 September 2014, IT jobs across the South Wales region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 58 (87.88%) ITIL
2 30 (45.45%) Service Delivery
3 20 (30.30%) Change Management
4 19 (28.79%) Project Management
5 15 (22.73%) Finance
6 14 (21.21%) ITSM
6 14 (21.21%) Microsoft
7 13 (19.70%) VMware
7 13 (19.70%) Mentoring
8 11 (16.67%) SC Cleared
8 11 (16.67%) Security Cleared
8 11 (16.67%) HP
8 11 (16.67%) ITIL Certification
9 10 (15.15%) Windows Server 2003
9 10 (15.15%) Windows
9 10 (15.15%) Solaris
9 10 (15.15%) Degree
10 9 (13.64%) Problem Management
11 8 (12.12%) VMware Infrastructure
11 8 (12.12%) Telecoms
12 7 (10.61%) RHCE
12 7 (10.61%) Linux
12 7 (10.61%) MS Excel
12 7 (10.61%) VMware Certified Professional (VCP)
12 7 (10.61%) Line Management
13 6 (9.09%) Analytical Skills
13 6 (9.09%) Systems Analysis
13 6 (9.09%) Competitive Intelligence
13 6 (9.09%) Windows Server 2008
13 6 (9.09%) Windows 2000 Server

Service Management
Top Related IT Skills in South Wales by Category

For the 6 months to 19 September 2014, IT jobs across the South Wales region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (6.06%) WebLogic
1 4 (6.06%) IIS
1 4 (6.06%) Apache
1 4 (6.06%) SharePoint
1 4 (6.06%) Site Server
2 1 (1.52%) Tomcat
Applications
1 7 (10.61%) MS Excel
2 1 (1.52%) MS Office
Cloud Services
1 4 (6.06%) SaaS
2 2 (3.03%) Cloud Computing
Communications & Networking
1 4 (6.06%) LAN
1 4 (6.06%) WAN
Database & Business Intelligence
1 4 (6.06%) SQL Server
General
1 15 (22.73%) Finance
2 8 (12.12%) Telecoms
3 6 (9.09%) Welsh Language
4 4 (6.06%) Manufacturing
5 2 (3.03%) Advertising
Job Titles
1 24 (36.36%) Service Manager
2 17 (25.76%) Services Delivery Manager
2 17 (25.76%) Delivery Manager
3 11 (16.67%) Analyst
4 6 (9.09%) Systems Engineer
4 6 (9.09%) Senior Systems Engineer
4 6 (9.09%) Operations Manager
4 6 (9.09%) Infrastructure Engineer
5 5 (7.58%) Senior Infrastructure Engineer
6 4 (6.06%) Technical Design Authority
6 4 (6.06%) Service Analyst
6 4 (6.06%) Audit Manager
6 4 (6.06%) Sales Consultant
6 4 (6.06%) Consultant
6 4 (6.06%) Pre Sales Consultant
6 4 (6.06%) Capacity Analyst
7 3 (4.55%) IT Audit Manager
7 3 (4.55%) Service Desk Manager
7 3 (4.55%) Service Operations Manager
8 2 (3.03%) Senior Service Manager
Libraries, Frameworks & Software Standards
1 1 (1.52%) CGI
1 1 (1.52%) LAMP
Miscellaneous
1 6 (9.09%) Analytical Skills
2 4 (6.06%) Digital Media
2 4 (6.06%) GIS
2 4 (6.06%) N-Tier
2 4 (6.06%) Life Science
3 2 (3.03%) Management Information System
3 2 (3.03%) Smartphone
4 1 (1.52%) Data Protection Act
4 1 (1.52%) CMDB
4 1 (1.52%) NHS
Operating Systems
1 10 (15.15%) Windows
1 10 (15.15%) Solaris
1 10 (15.15%) Windows Server 2003
2 7 (10.61%) Linux
3 6 (9.09%) Windows Server 2008
3 6 (9.09%) Windows 2000 Server
3 6 (9.09%) Red Hat Enterprise Linux
3 6 (9.09%) Windows Server 2012
4 5 (7.58%) UNIX
5 4 (6.06%) Windows 2000
Processes & Methodologies
1 58 (87.88%) ITIL
2 30 (45.45%) Service Delivery
3 20 (30.30%) Change Management
4 19 (28.79%) Project Management
5 14 (21.21%) ITSM
6 13 (19.70%) Mentoring
7 9 (13.64%) Problem Management
8 7 (10.61%) Line Management
9 6 (9.09%) Systems Analysis
9 6 (9.09%) Competitive Intelligence
10 4 (6.06%) Incident Management
10 4 (6.06%) Enterprise Architecture
10 4 (6.06%) Matrix Management
10 4 (6.06%) ITIL V3
10 4 (6.06%) Capacity Management
10 4 (6.06%) Infrastructure Management
10 4 (6.06%) Business Continuity
10 4 (6.06%) Configuration Management
11 3 (4.55%) BCP
11 3 (4.55%) ERP
Programming Languages
1 1 (1.52%) SQL
Qualifications
1 11 (16.67%) ITIL Certification
1 11 (16.67%) SC Cleared
1 11 (16.67%) Security Cleared
2 10 (15.15%) Degree
3 7 (10.61%) VMware Certified Professional (VCP)
3 7 (10.61%) RHCE
4 4 (6.06%) Cisco Certification
4 4 (6.06%) Microsoft Certification
4 4 (6.06%) MCSD
4 4 (6.06%) MCSE
4 4 (6.06%) CCNA
5 3 (4.55%) CISSP
5 3 (4.55%) CISA
6 1 (1.52%) ISTQB
6 1 (1.52%) SAP Certification
6 1 (1.52%) ISEB
Quality Assurance & Compliance
1 6 (9.09%) SLA
2 1 (1.52%) ISO/IEC 27001
2 1 (1.52%) PCI DSS
2 1 (1.52%) ISO 9000
2 1 (1.52%) ISO 9001
System Software
1 8 (12.12%) VMware Infrastructure
Vendors
1 14 (21.21%) Microsoft
2 13 (19.70%) VMware
3 11 (16.67%) HP
4 6 (9.09%) NetApp
4 6 (9.09%) Red Hat
5 4 (6.06%) Cisco
5 4 (6.06%) Sun
5 4 (6.06%) Oracle
6 1 (1.52%) SAP
Caerphilly, Mid Glamorgan
FT Select
Salary: From £23,000 to £28,000 per annum plus benefits
Posted: 2 days ago