The table below looks at the statistics for Service Management skills in IT jobs advertised for the South Wales region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 24 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
24 May 2016
Same period 2015 Same period 2014
Service Management
Rank 77 74 41
Rank change year-on-year
-3 -33
Permanent jobs citing Service Management 17 22 51
As % of all permanent IT jobs located in South Wales 1.50% 1.88% 4.78%
As % of the Processes & Methodologies category 1.80% 2.24% 5.68%
Number of salaries quoted 11 15 44
Median salary £27,500 £35,250 £34,500
Median salary % change year-on-year
-21.98% +2.17%
90% offered a salary of more than £18,000 £27,500 £30,500
10% offered a salary of more than £47,000 £55,000 £51,000
UK excluding London median salary £42,500 £45,000 £46,500
% change year-on-year
-5.55% -3.22%
Service Management
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
943 980 898
As % of all permanent IT jobs located in South Wales 83.38% 83.55% 84.24%
Number of salaries quoted 809 852 774
Median salary £40,000 £38,500 £35,000
Median salary % change year-on-year
+3.89% +10.00%
90% offered a salary of more than £26,500 £27,000 £28,000
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in South Wales

Service Management
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South Wales region.

Service Management Salary Trend in South Wales

Service Management
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Management across the South Wales region over the 3 months to 24 May 2016.

Service Management Salary Histogram in South Wales

Service Management
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South Wales region over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +2 15 £27,500 -23.61% 1
Newport -3 2 £47,000 -12.14%
Service Management
Wales

Service Management
Top 30 Related IT Skills in South Wales

For the 6 months to 24 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for Service Management.

1 31 (79.49%) ITIL
2 15 (38.46%) Windows
2 15 (38.46%) Incident Management
3 14 (35.90%) ITSM
4 13 (33.33%) SLA
5 12 (30.77%) Firewall
5 12 (30.77%) Problem Management
6 11 (28.21%) Finance
6 11 (28.21%) Microsoft
6 11 (28.21%) Linux
6 11 (28.21%) Change Management
7 10 (25.64%) Unix
8 9 (23.08%) Oracle
9 8 (20.51%) Remedy
9 8 (20.51%) SQL
9 8 (20.51%) Active Directory
9 8 (20.51%) Citrix
9 8 (20.51%) MS Exchange
10 7 (17.95%) Cisco
10 7 (17.95%) MS Office
10 7 (17.95%) VMware
10 7 (17.95%) ServiceNow
10 7 (17.95%) Oracle Database
10 7 (17.95%) Analytical Skills
11 6 (15.38%) Windows Server
11 6 (15.38%) Remedy ITSM
11 6 (15.38%) PL/SQL
12 5 (12.82%) MS Excel
12 5 (12.82%) ITIL Certification
12 5 (12.82%) Solaris

Service Management
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (20.51%) MS Exchange
2 2 (5.13%) Exchange Server 2007
2 2 (5.13%) Exchange Server 2010
2 2 (5.13%) Exchange Server 2013
2 2 (5.13%) SharePoint
3 1 (2.56%) IBM Notes
Applications
1 7 (17.95%) MS Office
2 5 (12.82%) MS Excel
Business Applications
1 6 (15.38%) Remedy ITSM
2 1 (2.56%) assyst
Communications & Networking
1 12 (30.77%) Firewall
2 4 (10.26%) DHCP
2 4 (10.26%) DNS
2 4 (10.26%) IP Telephony
2 4 (10.26%) SAN
2 4 (10.26%) VPN
2 4 (10.26%) Wi-Fi
3 3 (7.69%) Internet
Database & Business Intelligence
1 7 (17.95%) Oracle Database
2 5 (12.82%) SQLPlus
3 2 (5.13%) Data Warehouse
3 2 (5.13%) OLAP
3 2 (5.13%) Oracle Database 11g
3 2 (5.13%) Oracle OLAP
3 2 (5.13%) QlikView
3 2 (5.13%) SQL Server Analysis Services
3 2 (5.13%) SQL Server Integration Services
3 2 (5.13%) SQL Server Reporting Services
4 1 (2.56%) RDBMS
4 1 (2.56%) Relational Database
4 1 (2.56%) SQL Server
Development Applications
1 1 (2.56%) HP UFT
1 1 (2.56%) LoadRunner
General
1 11 (28.21%) Finance
2 4 (10.26%) Financial Institution
3 3 (7.69%) Advertising
3 3 (7.69%) Back Office
3 3 (7.69%) Telecoms
Job Titles
1 9 (23.08%) IT Manager
2 8 (20.51%) Administrator
2 8 (20.51%) Analyst
3 7 (17.95%) Service Manager
4 5 (12.82%) Business Manager
4 5 (12.82%) Business Relationship Manager
4 5 (12.82%) IT Relationships Manager
4 5 (12.82%) Relationships Manager
4 5 (12.82%) Support Engineer
5 4 (10.26%) IT Services Manager
5 4 (10.26%) ITIL Manager
5 4 (10.26%) ITIL Service Manager
5 4 (10.26%) Service Desk Administrator
5 4 (10.26%) Systems Administrator
6 3 (7.69%) 1st Line Support
6 3 (7.69%) 1st Line Support Engineer
6 3 (7.69%) Service Analyst
6 3 (7.69%) Service Desk Analyst
6 3 (7.69%) Technical Analyst
6 3 (7.69%) Transition Manager
Libraries, Frameworks & Software Standards
1 2 (5.13%) MDX
Miscellaneous
1 7 (17.95%) Analytical Skills
2 5 (12.82%) Fintech
2 5 (12.82%) Mobile Payment
3 2 (5.13%) CMDB
3 2 (5.13%) Fat Client
3 2 (5.13%) Management Information System
3 2 (5.13%) Thin Client
4 1 (2.56%) Data Centre
4 1 (2.56%) Data Structures
Operating Systems
1 15 (38.46%) Windows
2 11 (28.21%) Linux
3 10 (25.64%) Unix
4 6 (15.38%) Windows Server
5 5 (12.82%) Solaris
6 4 (10.26%) Windows Server 2008
6 4 (10.26%) Windows Server 2012
7 1 (2.56%) AIX
Processes & Methodologies
1 31 (79.49%) ITIL
2 15 (38.46%) Incident Management
3 14 (35.90%) ITSM
4 12 (30.77%) Problem Management
5 11 (28.21%) Change Management
6 5 (12.82%) Agile Software Development
6 5 (12.82%) High Availability
6 5 (12.82%) ITIL V2
6 5 (12.82%) ITIL V3
6 5 (12.82%) Stakeholder Management
7 4 (10.26%) Coaching
7 4 (10.26%) Disaster Recovery
7 4 (10.26%) Performance Management
7 4 (10.26%) Project Management
7 4 (10.26%) Root Cause Analysis
8 3 (7.69%) Logistics
8 3 (7.69%) PRINCE2
8 3 (7.69%) Resource Management
8 3 (7.69%) Risk Management
8 3 (7.69%) Time Management
Programming Languages
1 8 (20.51%) SQL
2 6 (15.38%) PL/SQL
3 1 (2.56%) Java
3 1 (2.56%) Korn
3 1 (2.56%) Perl
3 1 (2.56%) Shell Script
Qualifications
1 5 (12.82%) ITIL Certification
1 5 (12.82%) ITIL Foundation Certificate
2 4 (10.26%) Microsoft Certification
3 3 (7.69%) CCNA
3 3 (7.69%) Cisco Certification
3 3 (7.69%) Degree
4 1 (2.56%) DV Cleared
4 1 (2.56%) SC Cleared
4 1 (2.56%) Security Cleared
Quality Assurance & Compliance
1 13 (33.33%) SLA
2 1 (2.56%) QA
System Software
1 8 (20.51%) Active Directory
2 4 (10.26%) VMware Infrastructure
2 4 (10.26%) vSphere
3 2 (5.13%) XenDesktop
3 2 (5.13%) XenServer
Systems Management
1 1 (2.56%) BMC Marimba
1 1 (2.56%) HP Data Protector
1 1 (2.56%) HP Quality Center
1 1 (2.56%) SCCM
1 1 (2.56%) ServiceCenter
1 1 (2.56%) Tivoli
1 1 (2.56%) Tivoli Storage Manager
1 1 (2.56%) WSUS
Vendors
1 11 (28.21%) Microsoft
2 9 (23.08%) Oracle
3 8 (20.51%) Citrix
3 8 (20.51%) Remedy
4 7 (17.95%) Cisco
4 7 (17.95%) ServiceNow
4 7 (17.95%) VMware
5 4 (10.26%) Avaya
5 4 (10.26%) Red Hat
6 3 (7.69%) SAP
7 2 (5.13%) HP
7 2 (5.13%) Tableau
8 1 (2.56%) BMC
8 1 (2.56%) IBM
8 1 (2.56%) Lotus
Cardiff, South Glamorgan
HAYS INFORMATION TECHNOLOGY
Salary: £28424.00 - £32690.00 per annum + Great benefits
Posted: 6 days ago