The table below looks at the statistics for Service Management skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 75 78 70
Rank change year-on-year
+3 -8
Permanent jobs citing Service Management 21 12 14
As % of all permanent IT jobs located in South Wales 1.89% 1.03% 1.59%
As % of the Processes & Methodologies category 2.59% 1.37% 2.14%
Number of salaries quoted 19 10 13
Average salary £50,000 £29,715 £40,000
Average salary % change year-on-year
+68.26% -25.71%
90% offered a salary of more than £31,300 £24,975 £38,800
10% offered a salary of more than £82,000 £46,500 £45,000
UK excluding London average salary £42,500 £44,250 £41,500
% change year-on-year
-3.95% +6.62%
Service Management
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
812 878 655
As % of all permanent IT jobs located in South Wales 73.22% 75.43% 74.35%
Number of salaries quoted 738 782 590
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £50,000 £47,500 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in South Wales

Service Management
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South Wales region.

Service Management Salary Trend in South Wales

Service Management
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Management across the South Wales region over the 3 months to 20 August 2014.

Service Management Salary Histogram in South Wales

Service Management
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South Wales region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff 0 10 £40,000 +29.17% 2
Newport - 6 £32,500 - 1
Caerphilly +13 4 £70,000 +33.33%
Bridgend +11 1 £60,000 +128.57%
Service Management
Wales

Service Management
Top 30 Related IT Skills in South Wales

For the 6 months to 20 August 2014, IT jobs across the South Wales region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 65 (89.04%) ITIL
2 27 (36.99%) Service Delivery
3 19 (26.03%) Microsoft
4 18 (24.66%) Change Management
4 18 (24.66%) Project Management
5 16 (21.92%) ITSM
5 16 (21.92%) Finance
6 14 (19.18%) VMware
7 11 (15.07%) SC Cleared
7 11 (15.07%) ITIL Certification
7 11 (15.07%) MS Excel
7 11 (15.07%) HP
7 11 (15.07%) Security Cleared
8 10 (13.70%) VMware Infrastructure
8 10 (13.70%) Windows
8 10 (13.70%) Solaris
8 10 (13.70%) Windows Server 2003
8 10 (13.70%) Problem Management
8 10 (13.70%) Degree
9 9 (12.33%) ITIL V3
10 8 (10.96%) Welsh Language
10 8 (10.96%) Telecoms
11 7 (9.59%) VMware Certified Professional (VCP)
11 7 (9.59%) Linux
11 7 (9.59%) RHCE
12 6 (8.22%) SLA
12 6 (8.22%) NetApp
12 6 (8.22%) Red Hat
12 6 (8.22%) Systems Analysis
12 6 (8.22%) Windows Server 2008

Service Management
Top Related IT Skills in South Wales by Category

For the 6 months to 20 August 2014, IT jobs across the South Wales region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.48%) WebLogic
1 4 (5.48%) IIS
1 4 (5.48%) Apache
1 4 (5.48%) Site Server
2 3 (4.11%) SharePoint
3 1 (1.37%) Tomcat
Applications
1 11 (15.07%) MS Excel
2 4 (5.48%) MS Office
Cloud Services
1 4 (5.48%) SaaS
2 2 (2.74%) Cloud Computing
Communications & Networking
1 4 (5.48%) LAN
1 4 (5.48%) WAN
Database & Business Intelligence
1 4 (5.48%) SQL Server
General
1 16 (21.92%) Finance
2 8 (10.96%) Telecoms
2 8 (10.96%) Welsh Language
3 4 (5.48%) Manufacturing
4 2 (2.74%) Advertising
Job Titles
1 22 (30.14%) Service Manager
2 16 (21.92%) Services Delivery Manager
2 16 (21.92%) Delivery Manager
2 16 (21.92%) Analyst
3 6 (8.22%) Systems Engineer
3 6 (8.22%) Senior Systems Engineer
3 6 (8.22%) Infrastructure Engineer
4 5 (6.85%) Senior Infrastructure Engineer
4 5 (6.85%) Service Analyst
4 5 (6.85%) Operations Manager
4 5 (6.85%) Audit Manager
5 4 (5.48%) Sales Consultant
5 4 (5.48%) Consultant
5 4 (5.48%) Pre Sales Consultant
5 4 (5.48%) IT Audit Manager
5 4 (5.48%) Capacity Analyst
5 4 (5.48%) Technical Design Authority
6 3 (4.11%) Service Operations Manager
6 3 (4.11%) Service Desk Manager
6 3 (4.11%) Problem Manager
Libraries, Frameworks & Software Standards
1 1 (1.37%) CGI
1 1 (1.37%) LAMP
Miscellaneous
1 4 (5.48%) GIS
1 4 (5.48%) N-Tier
1 4 (5.48%) Digital Media
2 2 (2.74%) Life Science
2 2 (2.74%) Management Information System
2 2 (2.74%) Smartphone
3 1 (1.37%) Statistics
3 1 (1.37%) Data Protection Act
3 1 (1.37%) CMDB
3 1 (1.37%) NHS
Operating Systems
1 10 (13.70%) Windows
1 10 (13.70%) Solaris
1 10 (13.70%) Windows Server 2003
2 7 (9.59%) Linux
3 6 (8.22%) Windows Server 2008
3 6 (8.22%) Windows 2000 Server
3 6 (8.22%) Red Hat Enterprise Linux
3 6 (8.22%) Windows Server 2012
4 5 (6.85%) UNIX
5 4 (5.48%) Windows 2000
Processes & Methodologies
1 65 (89.04%) ITIL
2 27 (36.99%) Service Delivery
3 18 (24.66%) Change Management
3 18 (24.66%) Project Management
4 16 (21.92%) ITSM
5 10 (13.70%) Problem Management
6 9 (12.33%) ITIL V3
7 6 (8.22%) Systems Analysis
7 6 (8.22%) Competitive Intelligence
7 6 (8.22%) Incident Management
8 5 (6.85%) Business Continuity
9 4 (5.48%) Workflow
9 4 (5.48%) Validation
9 4 (5.48%) BCP
9 4 (5.48%) Configuration Management
9 4 (5.48%) PRINCE2
9 4 (5.48%) Enterprise Architecture
9 4 (5.48%) Matrix Management
9 4 (5.48%) Capacity Management
9 4 (5.48%) Infrastructure Management
Programming Languages
1 2 (2.74%) PowerShell
2 1 (1.37%) SQL
Qualifications
1 11 (15.07%) ITIL Certification
1 11 (15.07%) SC Cleared
1 11 (15.07%) Security Cleared
2 10 (13.70%) Degree
3 7 (9.59%) RHCE
3 7 (9.59%) VMware Certified Professional (VCP)
4 4 (5.48%) ISTQB
4 4 (5.48%) CISA
4 4 (5.48%) MCSD
4 4 (5.48%) MCSE
4 4 (5.48%) CCNA
4 4 (5.48%) ISEB
4 4 (5.48%) CISSP
4 4 (5.48%) Cisco Certification
4 4 (5.48%) Microsoft Certification
5 1 (1.37%) SAP Certification
5 1 (1.37%) DV Cleared
Quality Assurance & Compliance
1 6 (8.22%) SLA
2 1 (1.37%) ISO/IEC 27001
2 1 (1.37%) QA
2 1 (1.37%) PCI DSS
2 1 (1.37%) ISO 9000
2 1 (1.37%) ISO 9001
System Software
1 10 (13.70%) VMware Infrastructure
2 2 (2.74%) Hyper-V
2 2 (2.74%) Active Directory
2 2 (2.74%) VMware ESX
2 2 (2.74%) Microsoft App-V
2 2 (2.74%) Microsoft Virtual Server
Systems Management
1 2 (2.74%) WSUS
1 2 (2.74%) SCCM
Vendors
1 19 (26.03%) Microsoft
2 14 (19.18%) VMware
3 11 (15.07%) HP
4 6 (8.22%) NetApp
4 6 (8.22%) Red Hat
5 4 (5.48%) Sun
5 4 (5.48%) Oracle
5 4 (5.48%) Cisco
6 2 (2.74%) Citrix
6 2 (2.74%) Remedy
6 2 (2.74%) Sophos
7 1 (1.37%) SAP
Cardiff
Computer Futures
Salary: £55000 per annum + competitive
Posted: 11 days ago
Cardiff
CPS Group
Salary: £20000 - £25000 per annum + excellent benefits
Posted: 11 days ago
Newport, Gwent
Sanderson
Salary: £40 per annum + Excellent Benefits
Posted: 15 days ago