The first table below looks at the demand for Service Management skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South Wales region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 40 77 79
Rank change year-on-year
+37 +2
Permanent jobs citing Service Management 48 10 7
As % of all permanent IT jobs located in South Wales 4.80% 0.97% 0.74%
As % of the Processes & Methodologies category 5.91% 1.31% 1.04%
Number of salaries quoted 41 10 7
Average salary £34,500 £47,500 £70,000
Average salary % change year-on-year
-27.36% -32.14%
90% offered a salary of more than £30,600 £43,100 £24,900
10% offered a salary of more than £51,000 £50,500 £74,000
UK excluding London average salary £47,500 £45,000 £44,000
% change year-on-year
+5.55% +2.27%
Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
812 766 674
As % of all permanent IT jobs located in South Wales 81.20% 74.22% 71.17%
Number of salaries quoted 683 692 607
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £27,500 £26,000 £25,500
10% offered a salary of more than £52,500 £49,772 £47,500
UK excluding London average salary £42,500 £40,000 £41,000
% change year-on-year
+6.25% -2.43%
Service Management
Wales

Service Management
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in South Wales

Service Management
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South Wales region.

Service Management Salary Trend in South Wales

Service Management
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Management across the South Wales region over the 3 months to 24 April 2014.

Service Management Salary Histogram in South Wales

Service Management
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South Wales region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Cardiff +38 30 £33,000 -37.14% 3
Bridgend - 8 £54,500 -
Newport - 4 £34,750 - 1
Service Management
Wales

Service Management
Top 30 Related IT Skills in South Wales

For the 6 months to 24 April 2014, IT jobs across the South Wales region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 63 (82.89%) ITIL
2 22 (28.95%) Microsoft
2 22 (28.95%) VMware
3 20 (26.32%) Service Delivery
3 20 (26.32%) VMware Infrastructure
4 19 (25.00%) Security Cleared
4 19 (25.00%) SC Cleared
5 17 (22.37%) ITSM
6 14 (18.42%) Linux
7 13 (17.11%) Remedy
7 13 (17.11%) Change Management
7 13 (17.11%) Problem Management
8 12 (15.79%) UNIX
8 12 (15.79%) Active Directory
8 12 (15.79%) SLA
8 12 (15.79%) MS Excel
9 11 (14.47%) Solaris
10 10 (13.16%) Sophos
10 10 (13.16%) Citrix
10 10 (13.16%) VMware ESX
10 10 (13.16%) Microsoft App-V
10 10 (13.16%) Degree
10 10 (13.16%) WSUS
10 10 (13.16%) Microsoft Virtual Server
10 10 (13.16%) SCCM
10 10 (13.16%) PowerShell
10 10 (13.16%) Hyper-V
10 10 (13.16%) Change Control
11 9 (11.84%) ITIL V3
11 9 (11.84%) Finance

Service Management
Top Related IT Skills in South Wales by Category

For the 6 months to 24 April 2014, IT jobs across the South Wales region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (6.58%) Apache
1 5 (6.58%) WebLogic
2 3 (3.95%) Tomcat
2 3 (3.95%) SharePoint
Applications
1 12 (15.79%) MS Excel
2 5 (6.58%) MS Office
3 1 (1.32%) MS Visio
Cloud Services
1 3 (3.95%) Cloud Computing
Communications & Networking
1 4 (5.26%) Internet
1 4 (5.26%) SAN
1 4 (5.26%) Intrusion Detection
1 4 (5.26%) Firewall
1 4 (5.26%) NAS
2 3 (3.95%) FTP
2 3 (3.95%) LDAP
3 2 (2.63%) LAN
3 2 (2.63%) WAN
4 1 (1.32%) Wireshark
Database & Business Intelligence
1 2 (2.63%) MySQL
Development Applications
1 3 (3.95%) LoadRunner
1 3 (3.95%) Ant
General
1 9 (11.84%) Finance
2 6 (7.89%) Welsh Language
3 5 (6.58%) Telecoms
4 4 (5.26%) Advertising
4 4 (5.26%) Military
5 3 (3.95%) Legal
5 3 (3.95%) Marketing
6 2 (2.63%) Manufacturing
7 1 (1.32%) French Language
7 1 (1.32%) Italian Language
Job Titles
1 17 (22.37%) Architect
1 17 (22.37%) Analyst
2 10 (13.16%) Technical Architect
2 10 (13.16%) Service Manager
3 8 (10.53%) Services Delivery Manager
3 8 (10.53%) Delivery Manager
4 7 (9.21%) Solutions Architect
5 6 (7.89%) Infrastructure Engineer
6 5 (6.58%) Senior Infrastructure Engineer
6 5 (6.58%) Incident Manager
6 5 (6.58%) Senior Systems Engineer
6 5 (6.58%) Service Analyst
6 5 (6.58%) Systems Engineer
7 4 (5.26%) Audit Manager
7 4 (5.26%) IT Audit Manager
7 4 (5.26%) Technical Design Authority
8 3 (3.95%) Problem Manager
8 3 (3.95%) Security Engineer
8 3 (3.95%) Tester
9 2 (2.63%) Consultant
Libraries, Frameworks & Software Standards
1 3 (3.95%) Spring
1 3 (3.95%) J2EE
2 1 (1.32%) CGI
Miscellaneous
1 4 (5.26%) Management Information System
1 4 (5.26%) RMADS
2 3 (3.95%) GIS
2 3 (3.95%) PKI
3 2 (2.63%) Smartphone
3 2 (2.63%) CMDB
3 2 (2.63%) Digital Media
4 1 (1.32%) Statistics
Operating Systems
1 14 (18.42%) Linux
2 12 (15.79%) UNIX
3 11 (14.47%) Solaris
4 8 (10.53%) Windows
5 6 (7.89%) Windows Server 2003
5 6 (7.89%) Windows Server 2008
5 6 (7.89%) Windows 2000 Server
5 6 (7.89%) Red Hat Enterprise Linux
5 6 (7.89%) Windows Server 2012
Processes & Methodologies
1 63 (82.89%) ITIL
2 20 (26.32%) Service Delivery
3 17 (22.37%) ITSM
4 13 (17.11%) Change Management
4 13 (17.11%) Problem Management
5 10 (13.16%) Change Control
6 9 (11.84%) ITIL V3
6 9 (11.84%) Project Management
7 8 (10.53%) Incident Management
8 6 (7.89%) BCP
8 6 (7.89%) Systems Analysis
8 6 (7.89%) Competitive Intelligence
8 6 (7.89%) Business Continuity
8 6 (7.89%) Business Continuity Planning
9 5 (6.58%) Workflow
9 5 (6.58%) Configuration Management
9 5 (6.58%) PRINCE2
10 4 (5.26%) Penetration Testing
10 4 (5.26%) Validation
10 4 (5.26%) Security Management
Programming Languages
1 10 (13.16%) PowerShell
2 3 (3.95%) Java
2 3 (3.95%) Perl
3 2 (2.63%) SQL
Qualifications
1 19 (25.00%) Security Cleared
1 19 (25.00%) SC Cleared
2 10 (13.16%) Degree
3 7 (9.21%) ITIL Certification
4 6 (7.89%) CISSP
4 6 (7.89%) RHCE
4 6 (7.89%) VMware Certified Professional (VCP)
4 6 (7.89%) CISA
5 4 (5.26%) ISEB
5 4 (5.26%) ISTQB
5 4 (5.26%) DV Cleared
Quality Assurance & Compliance
1 12 (15.79%) SLA
2 4 (5.26%) HMG Infosec
2 4 (5.26%) JSP 440
3 1 (1.32%) QA
System Software
1 20 (26.32%) VMware Infrastructure
2 12 (15.79%) Active Directory
3 10 (13.16%) VMware ESX
3 10 (13.16%) Microsoft App-V
3 10 (13.16%) Microsoft Virtual Server
3 10 (13.16%) Hyper-V
Systems Management
1 10 (13.16%) WSUS
1 10 (13.16%) SCCM
2 3 (3.95%) OpenSSO
3 1 (1.32%) EMC NetWorker
3 1 (1.32%) NetBackup
3 1 (1.32%) Backup Exec
Vendors
1 22 (28.95%) Microsoft
1 22 (28.95%) VMware
2 13 (17.11%) Remedy
3 10 (13.16%) Sophos
3 10 (13.16%) Citrix
4 7 (9.21%) HP
4 7 (9.21%) NetApp
5 6 (7.89%) Red Hat
6 5 (6.58%) Oracle
7 4 (5.26%) Cisco
8 2 (2.63%) JBoss
8 2 (2.63%) Borland
9 1 (1.32%) Veeam
9 1 (1.32%) Symantec
9 1 (1.32%) EMC
Cardiff, South Glamorgan
Acorn
Salary: £30000 - £40000 per annum
Posted: Yesterday
Cardiff, South Glamorgan
Novate IT Ltd
Salary: £27000 - £34000 per annum + benefits
Posted: Yesterday
Cardiff
CPS Group
Salary: £29000 - £34000 per annum + 10% bonus, pension,25 days a/l
Posted: 12 days ago
Newport, Gwent
Sanderson
Salary: £38 - £40 per annum + Pension, Benefits package
Posted: 20 days ago