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This section looks at the demand for the 1st Line Support role in IT jobs within the Cambridge region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

 First Line Support
Location
3 months to 25 Jul 2008Same period last year
Rank131123
Rank change on same period last yearDown-8
Matching permanent IT job ads1414
As % of all UK permanent IT job ads sampled0.007 %0.006 %
As % of the category below0.480 %0.512 %
Salaries quoted109
Average minimum salary£18,800£19,889
Average salary£21,550£20,500
% change on same period last year+5.12 %
Average maximum salary£24,300£21,111
UK excluding London average salary£19,969£19,474
% change on same period last year+2.53 %
Cambridge IT Job Market, Job TitlesJob Titles
Cambridge
Matching permanent IT job ads29182735
As % of all UK permanent IT job ads sampled1.540 %1.120 %
Salaries quoted25372274
Average minimum salary£32,515£32,217
Average salary£35,924£35,561
% change on same period last year+1.02 %
Average maximum salary£39,332£38,904
UK excluding London average salary£38,197£39,483
% change on same period last year-3.25 %
1st Line Support Cambridgeshire1st Line Support
Cambridgeshire

1st Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing 1st Line Support across the Cambridge region as a proportion of the total demand within the Job Titles category.

Cambridge 1st Line Support Demand Trend

1st Line Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Cambridge region.

Cambridge 1st Line Support Salary Trend

1st Line Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing 1st Line Support across the Cambridge region over the 3 months to 25 July 2008.

Cambridge 1st Line Support Salary Histogram

1st Line Support
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the Cambridge region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

127 (54.00 %)Windows
226 (52.00 %)Microsoft
323 (46.00 %)Active Directory
323 (46.00 %)MS Office
412 (24.00 %)Windows 2000
511 (22.00 %)Network Security
68 (16.00 %)MS Excel
68 (16.00 %)DNS
76 (12.00 %)Windows XP
85 (10.00 %)C
85 (10.00 %)Remedy
85 (10.00 %)German Language
85 (10.00 %)Summit
94 (8.000 %)Finance
94 (8.000 %)Migration
94 (8.000 %)Spanish Language
94 (8.000 %)French Language
94 (8.000 %)Windows Server 2003
94 (8.000 %)SQL
94 (8.000 %)MS Exchange
94 (8.000 %)Solaris
94 (8.000 %)Linux
94 (8.000 %)UNIX
103 (6.000 %)HND
103 (6.000 %)Logistics
103 (6.000 %)Time Management
103 (6.000 %)Electronics
112 (4.000 %)Telecoms
112 (4.000 %)Data Protection
112 (4.000 %)MS PowerPoint

1st Line Support
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the Cambridge region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Cambridge IT Job Market, Application DevelopmentApplication Development
12 (4.000 %)HTML
21 (2.000 %)WML
21 (2.000 %)ASP
21 (2.000 %)CSS
Cambridge IT Job Market, Application PlatformsApplication Platforms
14 (8.000 %)MS Exchange
Cambridge IT Job Market, ApplicationsApplications
123 (46.00 %)MS Office
28 (16.00 %)MS Excel
32 (4.000 %)MS PowerPoint
Cambridge IT Job Market, Business ApplicationsBusiness Applications
15 (10.00 %)Summit
Cambridge IT Job Market, Communications & NetworkingCommunications & Networking
111 (22.00 %)Network Security
28 (16.00 %)DNS
32 (4.000 %)TCP/IP
41 (2.000 %)VPN
41 (2.000 %)Internet
41 (2.000 %)Wireless
41 (2.000 %)DHCP
Cambridge IT Job Market, GeneralGeneral
14 (8.000 %)Finance
23 (6.000 %)Electronics
32 (4.000 %)Telecoms
41 (2.000 %)Pharmaceutical
Cambridge IT Job Market, MiscellaneousMiscellaneous
15 (10.00 %)German Language
24 (8.000 %)Spanish Language
24 (8.000 %)French Language
32 (4.000 %)Data Protection Act
Cambridge IT Job Market, Operating SystemsOperating Systems
127 (54.00 %)Windows
212 (24.00 %)Windows 2000
36 (12.00 %)Windows XP
44 (8.000 %)Windows Server 2003
44 (8.000 %)Solaris
44 (8.000 %)Linux
44 (8.000 %)UNIX
Cambridge IT Job Market, Processes & MethodologiesProcesses & Methodologies
14 (8.000 %)Migration
23 (6.000 %)Logistics
23 (6.000 %)Time Management
32 (4.000 %)Data Protection
41 (2.000 %)System Testing
Cambridge IT Job Market, Programming LanguagesProgramming Languages
15 (10.00 %)C
24 (8.000 %)SQL
31 (2.000 %)VB
31 (2.000 %)PHP
Cambridge IT Job Market, QualificationsQualifications
13 (6.000 %)HND
22 (4.000 %)Degree
31 (2.000 %)MCP
31 (2.000 %)Microsoft Certification
Cambridge IT Job Market, System SoftwareSystem Software
123 (46.00 %)Active Directory
Cambridge IT Job Market, VendorsVendors
126 (52.00 %)Microsoft
25 (10.00 %)Remedy
31 (2.000 %)Siebel
31 (2.000 %)Sun
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