2nd Line Support Jobs in Cambridge

Second Line Support
Cambridgeshire > Cambridge

The median Second Line Support salary in Cambridge is £30,000 per year according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 75 90 121
Rank change year-on-year +15 +31 -28
Permanent jobs requiring a 2nd Line Support 7 3 10
As % of all permanent jobs advertised in Cambridge 0.70% 0.31% 0.61%
As % of the Job Titles category 0.73% 0.36% 0.66%
Number of salaries quoted 7 3 6
10th Percentile £25,200 - £27,375
25th Percentile £26,000 - £29,563
Median annual salary (50th Percentile) £30,000 £27,000 £32,151
Median % change year-on-year +11.11% -16.02% +26.08%
75th Percentile - £30,958 -
90th Percentile £33,500 £33,332 £32,950
Cambridgeshire median annual salary £31,000 £27,000 £32,151
% change year-on-year +14.81% -16.02% +24.86%

All Permanent IT Job Vacancies
Cambridge

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridge. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cambridge with a recognized job title 965 837 1,507
% of permanent jobs with a recognized job title 97.08% 85.23% 92.57%
Number of salaries quoted 743 397 574
10th Percentile £30,125 £31,150 £31,250
25th Percentile £40,000 £40,000 £40,000
Median annual salary (50th Percentile) £55,000 £57,500 £55,000
Median % change year-on-year -4.35% +4.55% -
75th Percentile £73,750 £75,000 £72,188
90th Percentile £85,000 £92,500 £83,750
Cambridgeshire median annual salary £52,500 £54,000 £50,000
% change year-on-year -2.78% +8.00% -3.38%

2nd Line Support
Job Vacancy Trend in Cambridge

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Cambridge.

Job vacancy trend for 2nd Line Support in Cambridge

2nd Line Support
Salary Trend in Cambridge

3-month moving average salary quoted in jobs citing 2nd Line Support in Cambridge.

Salary trend for 2nd Line Support in Cambridge

2nd Line Support
Salary Histogram in Cambridge

Salary distribution for jobs citing 2nd Line Support in Cambridge over the 6 months to 6 May 2024.

Salary histogram for 2nd Line Support in Cambridge

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Cambridge

For the 6 months to 6 May 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridge region featuring 2nd Line Support in the job title.

1 4 (57.14%) Microsoft
2 3 (42.86%) Active Directory
2 3 (42.86%) SharePoint
2 3 (42.86%) Microsoft 365
3 2 (28.57%) Amazon RDS
3 2 (28.57%) Line Management
3 2 (28.57%) Entra ID
3 2 (28.57%) Remote Desktop
3 2 (28.57%) VMware Infrastructure
3 2 (28.57%) Windows Server
3 2 (28.57%) Virtual Desktop
3 2 (28.57%) Firewall
3 2 (28.57%) Windows
3 2 (28.57%) VMware
3 2 (28.57%) Microsoft Exchange
3 2 (28.57%) VPN
3 2 (28.57%) Citrix
3 2 (28.57%) Hyper-V
3 2 (28.57%) Veeam
3 2 (28.57%) Azure
3 2 (28.57%) iPad
4 1 (14.29%) Continuous Improvement
4 1 (14.29%) Asset Management
4 1 (14.29%) Data Analysis
4 1 (14.29%) Finance
4 1 (14.29%) Workload Management
4 1 (14.29%) Problem-Solving
4 1 (14.29%) Organisational Skills
4 1 (14.29%) Social Skills
4 1 (14.29%) Customer Service

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (42.86%) SharePoint
2 2 (28.57%) Microsoft Exchange
Cloud Services
1 3 (42.86%) Microsoft 365
2 2 (28.57%) Azure
2 2 (28.57%) Entra ID
Communications & Networking
1 2 (28.57%) Firewall
1 2 (28.57%) Remote Desktop
1 2 (28.57%) VPN
Database & Business Intelligence
1 2 (28.57%) Amazon RDS
General
1 1 (14.29%) Analytical Skills
1 1 (14.29%) Finance
1 1 (14.29%) Organisational Skills
1 1 (14.29%) Social Skills
Miscellaneous
1 2 (28.57%) iPad
Operating Systems
1 2 (28.57%) Windows
1 2 (28.57%) Windows Server
Processes & Methodologies
1 2 (28.57%) Line Management
2 1 (14.29%) Asset Management
2 1 (14.29%) Continuous Improvement
2 1 (14.29%) Customer Service
2 1 (14.29%) Cybersecurity
2 1 (14.29%) Data Analysis
2 1 (14.29%) Problem-Solving
2 1 (14.29%) Workload Management
System Software
1 3 (42.86%) Active Directory
2 2 (28.57%) Hyper-V
2 2 (28.57%) Virtual Desktop
2 2 (28.57%) VMware Infrastructure
Vendors
1 4 (57.14%) Microsoft
2 2 (28.57%) Citrix
2 2 (28.57%) Veeam
2 2 (28.57%) VMware