The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cambridge region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 115 119 125
Rank change year-on-year
+4 +6
Permanent jobs requiring a 2nd Line Support 10 9 6
As % of all permanent IT jobs located in Cambridge 0.55% 0.45% 0.28%
As % of the Job Titles category 0.58% 0.47% 0.30%
Number of salaries quoted 9 9 6
Average salary £23,500 £29,000 £23,500
Average salary % change year-on-year
-18.96% +23.40%
UK excluding London average salary £24,000 £25,000 £24,000
% change year-on-year
-4.00% +4.16%
Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1723 1929 2031
As % of all permanent IT jobs located in Cambridge 94.88% 96.21% 95.89%
Number of salaries quoted 1498 1688 1702
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £30,000 £30,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
2nd Line Support
Cambridgeshire

2nd Line Support
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Cambridge

2nd Line Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Cambridge region.

2nd Line Support Salary Trend in Cambridge

2nd Line Support
Top 30 Related IT Skills in Cambridge

For the 6 months to 18 April 2014, IT jobs across the Cambridge region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 16 (76.19%) Windows
2 14 (66.67%) Microsoft
3 10 (47.62%) MS Excel
4 9 (42.86%) Active Directory
5 8 (38.10%) LAN
6 6 (28.57%) Wireless
6 6 (28.57%) Red Hat
6 6 (28.57%) SQL Server
7 5 (23.81%) CSS
7 5 (23.81%) HTML
8 4 (19.05%) Android
8 4 (19.05%) Windows 7
8 4 (19.05%) Apple iOS
9 3 (14.29%) VMware
9 3 (14.29%) JavaScript
9 3 (14.29%) MySQL
9 3 (14.29%) Oracle
9 3 (14.29%) ITIL
9 3 (14.29%) MS Office
10 2 (9.52%) IIS
10 2 (9.52%) C
10 2 (9.52%) C#
10 2 (9.52%) C++
10 2 (9.52%) Adobe
10 2 (9.52%) .NET
10 2 (9.52%) Windows XP
10 2 (9.52%) Internet
10 2 (9.52%) McAfee
10 2 (9.52%) Blackberry
10 2 (9.52%) Management Information System

2nd Line Support
Top Related IT Skills in Cambridge by Category

For the 6 months to 18 April 2014, IT jobs across the Cambridge region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.52%) IIS
Applications
1 10 (47.62%) MS Excel
2 3 (14.29%) MS Office
Cloud Services
1 1 (4.76%) Google Apps
1 1 (4.76%) Office 365
Communications & Networking
1 8 (38.10%) LAN
2 6 (28.57%) Wireless
3 2 (9.52%) Internet
4 1 (4.76%) Firewall
Database & Business Intelligence
1 6 (28.57%) SQL Server
2 3 (14.29%) MySQL
General
1 1 (4.76%) Telecoms
1 1 (4.76%) French Language
1 1 (4.76%) German Language
1 1 (4.76%) Italian Language
1 1 (4.76%) Spanish Language
Libraries, Frameworks & Software Standards
1 5 (23.81%) CSS
1 5 (23.81%) HTML
2 2 (9.52%) .NET
Miscellaneous
1 2 (9.52%) Blackberry
1 2 (9.52%) Management Information System
2 1 (4.76%) Social Media
2 1 (4.76%) GIS
Operating Systems
1 16 (76.19%) Windows
2 4 (19.05%) Android
2 4 (19.05%) Windows 7
2 4 (19.05%) Apple iOS
3 2 (9.52%) Windows XP
4 1 (4.76%) Windows 8
4 1 (4.76%) Windows Server 2003
4 1 (4.76%) Linux
4 1 (4.76%) Windows 2000
Processes & Methodologies
1 3 (14.29%) ITIL
2 2 (9.52%) Product Management
2 2 (9.52%) Android Development
2 2 (9.52%) iOS Development
3 1 (4.76%) Software Testing
3 1 (4.76%) Web Development
Programming Languages
1 3 (14.29%) JavaScript
2 2 (9.52%) C
2 2 (9.52%) C#
2 2 (9.52%) C++
3 1 (4.76%) Java
3 1 (4.76%) PHP
Quality Assurance & Compliance
1 1 (4.76%) QA
System Software
1 9 (42.86%) Active Directory
Systems Management
1 1 (4.76%) SCCM
Vendors
1 14 (66.67%) Microsoft
2 6 (28.57%) Red Hat
3 3 (14.29%) VMware
3 3 (14.29%) Oracle
4 2 (9.52%) Adobe
4 2 (9.52%) McAfee
5 1 (4.76%) Google
5 1 (4.76%) SAP
Cambridge, Cambridgeshire
Interaction Recruitment PLC
Salary: Salary Negotiable for the right candidate
Posted: Yesterday
Cambridge, Cambridgeshire
Oscar Associates (UK) Ltd
Salary: £18000 - £24000 per annum + Benefits
Posted: 2 days ago