The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cambridge region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 113 108 122
Rank change year-on-year
-5 +14
Permanent jobs requiring a 2nd Line Support 5 15 1
As % of all permanent IT jobs located in Cambridge 0.28% 0.91% 0.055%
As % of the Job Titles category 0.29% 0.98% 0.057%
Number of salaries quoted 4 14 1
Average salary £26,250 £22,500 £22,500
Average salary % change year-on-year
+16.66% -
UK excluding London average salary £24,500 £25,000 £25,000
% change year-on-year
-2.00% -
Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1701 1535 1762
As % of all permanent IT jobs located in Cambridge 94.61% 93.03% 96.55%
Number of salaries quoted 1367 1349 1519
Average salary £41,000 £40,000 £37,500
Average salary % change year-on-year
+2.50% +6.66%
90% offered a salary of more than £26,000 £30,000 £27,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
Cambridgeshire

2nd Line Support
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Cambridge

2nd Line Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Cambridge region.

2nd Line Support Salary Trend in Cambridge

2nd Line Support
Top 30 Related IT Skills in Cambridge

For the 6 months to 30 July 2014, IT jobs across the Cambridge region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 11 (73.33%) Windows
2 10 (66.67%) Microsoft
3 9 (60.00%) MS Excel
4 7 (46.67%) SQL Server
5 6 (40.00%) CSS
5 6 (40.00%) HTML
6 5 (33.33%) LAN
7 4 (26.67%) Active Directory
7 4 (26.67%) Red Hat
8 3 (20.00%) JavaScript
9 2 (13.33%) Wireless
9 2 (13.33%) Office 365
9 2 (13.33%) Windows 7
9 2 (13.33%) Oracle
9 2 (13.33%) IIS
9 2 (13.33%) Windows XP
9 2 (13.33%) Linux
10 1 (6.67%) Windows 2000
10 1 (6.67%) MS Exchange
10 1 (6.67%) Windows Server 2003
10 1 (6.67%) Internet
10 1 (6.67%) SAP
10 1 (6.67%) ITIL
10 1 (6.67%) PHP
10 1 (6.67%) MySQL
10 1 (6.67%) Java
10 1 (6.67%) SLA
10 1 (6.67%) Service Management
10 1 (6.67%) GIS
10 1 (6.67%) Firewall

2nd Line Support
Top Related IT Skills in Cambridge by Category

For the 6 months to 30 July 2014, IT jobs across the Cambridge region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (13.33%) IIS
2 1 (6.67%) MS Exchange
Applications
1 9 (60.00%) MS Excel
Cloud Services
1 2 (13.33%) Office 365
Communications & Networking
1 5 (33.33%) LAN
2 2 (13.33%) Wireless
3 1 (6.67%) Internet
3 1 (6.67%) Firewall
Database & Business Intelligence
1 7 (46.67%) SQL Server
2 1 (6.67%) MySQL
General
1 1 (6.67%) French Language
1 1 (6.67%) German Language
1 1 (6.67%) Italian Language
1 1 (6.67%) Spanish Language
1 1 (6.67%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (40.00%) CSS
1 6 (40.00%) HTML
Miscellaneous
1 1 (6.67%) GIS
1 1 (6.67%) Social Media
Operating Systems
1 11 (73.33%) Windows
2 2 (13.33%) Windows 7
2 2 (13.33%) Windows XP
2 2 (13.33%) Linux
3 1 (6.67%) Windows 2000
3 1 (6.67%) Windows Server 2003
3 1 (6.67%) Windows 8
Processes & Methodologies
1 1 (6.67%) ITIL
1 1 (6.67%) Service Management
1 1 (6.67%) Software Testing
1 1 (6.67%) Web Development
1 1 (6.67%) Migration
Programming Languages
1 3 (20.00%) JavaScript
2 1 (6.67%) PHP
2 1 (6.67%) Java
Quality Assurance & Compliance
1 1 (6.67%) SLA
1 1 (6.67%) QA
System Software
1 4 (26.67%) Active Directory
Systems Management
1 1 (6.67%) SCCM
Vendors
1 10 (66.67%) Microsoft
2 4 (26.67%) Red Hat
3 2 (13.33%) Oracle
4 1 (6.67%) SAP
Cambridge, Cambridgeshire
Experis Ltd
Salary: £22000 - £28000 per annum + Bonus, Childcare, Pension
Posted: 2 days ago