The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cambridgeshire region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Second Line Support
Rank 123 122 145
Rank change year-on-year
-1 +23
Permanent jobs requiring a 2nd Line Support 14 21 9
As % of all permanent IT jobs located in Cambridgeshire 0.57% 0.88% 0.32%
As % of the Job Titles category 0.60% 0.94% 0.33%
Number of salaries quoted 10 19 9
Average salary £22,750 £22,500 £21,000
Average salary % change year-on-year
+1.11% +7.14%
90% offered a salary of more than £19,850 £20,000 £19,800
10% offered a salary of more than £27,550 £28,600 £26,500
UK excluding London average salary £24,500 £25,000 £25,000
% change year-on-year
-2.00% -
Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2348 2236 2704
As % of all permanent IT jobs located in Cambridgeshire 95.10% 93.48% 96.57%
Number of salaries quoted 1884 1931 2358
Average salary £41,000 £40,000 £40,000
Average salary % change year-on-year
+2.50% -
90% offered a salary of more than £26,000 £27,500 £27,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
East of England

2nd Line Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Cambridgeshire

2nd Line Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Cambridgeshire region.

2nd Line Support Salary Trend in Cambridgeshire

2nd Line Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Cambridgeshire region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -10 6 £25,000 +11.11% 1
Peterborough +12 3 - - 1
2nd Line Support
East of England

2nd Line Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 1 August 2014, IT jobs across the Cambridgeshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 21 (77.78%) Windows
2 13 (48.15%) Microsoft
3 10 (37.04%) MS Excel
4 9 (33.33%) Windows 7
5 8 (29.63%) LAN
5 8 (29.63%) Active Directory
6 7 (25.93%) SQL Server
6 7 (25.93%) MS Office
7 6 (22.22%) HTML
7 6 (22.22%) Windows XP
7 6 (22.22%) CSS
7 6 (22.22%) Citrix
7 6 (22.22%) VMware
8 5 (18.52%) Windows 8
9 4 (14.81%) Backup Exec
9 4 (14.81%) Telecoms
9 4 (14.81%) Blackberry
9 4 (14.81%) Blackberry Enterprise Server
9 4 (14.81%) WAN
10 3 (11.11%) ITIL
10 3 (11.11%) Oracle
10 3 (11.11%) JavaScript
10 3 (11.11%) IIS
10 3 (11.11%) Red Hat
10 3 (11.11%) Windows Server 2003
10 3 (11.11%) Firewall
10 3 (11.11%) Video Conferencing
10 3 (11.11%) Office 365
11 2 (7.41%) Windows 2000 Server
11 2 (7.41%) Back Office

2nd Line Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 1 August 2014, IT jobs across the Cambridgeshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (14.81%) Blackberry Enterprise Server
2 3 (11.11%) IIS
3 2 (7.41%) Lync
4 1 (3.70%) MS Exchange
Applications
1 10 (37.04%) MS Excel
2 7 (25.93%) MS Office
Cloud Services
1 3 (11.11%) Office 365
Communications & Networking
1 8 (29.63%) LAN
2 4 (14.81%) WAN
3 3 (11.11%) Firewall
4 2 (7.41%) Internet
4 2 (7.41%) TCP/IP
4 2 (7.41%) DNS
5 1 (3.70%) SAN
5 1 (3.70%) Wireless
Database & Business Intelligence
1 7 (25.93%) SQL Server
2 1 (3.70%) MySQL
General
1 4 (14.81%) Telecoms
2 2 (7.41%) Back Office
2 2 (7.41%) Finance
3 1 (3.70%) French Language
3 1 (3.70%) German Language
3 1 (3.70%) Italian Language
3 1 (3.70%) Spanish Language
Libraries, Frameworks & Software Standards
1 6 (22.22%) HTML
1 6 (22.22%) CSS
2 1 (3.70%) .NET
Miscellaneous
1 4 (14.81%) Blackberry
2 3 (11.11%) Video Conferencing
3 1 (3.70%) GIS
3 1 (3.70%) Social Media
Operating Systems
1 21 (77.78%) Windows
2 9 (33.33%) Windows 7
3 6 (22.22%) Windows XP
4 5 (18.52%) Windows 8
5 3 (11.11%) Windows Server 2003
6 2 (7.41%) Windows 2000 Server
6 2 (7.41%) Linux
7 1 (3.70%) Windows 2000
7 1 (3.70%) Windows Server 2008
Processes & Methodologies
1 3 (11.11%) ITIL
2 2 (7.41%) Software Testing
2 2 (7.41%) Service Delivery
3 1 (3.70%) Business Intelligence
3 1 (3.70%) Service Management
3 1 (3.70%) Web Development
3 1 (3.70%) Release Management
3 1 (3.70%) Migration
Programming Languages
1 3 (11.11%) JavaScript
2 1 (3.70%) PHP
2 1 (3.70%) SQL
2 1 (3.70%) T-SQL
2 1 (3.70%) VB
2 1 (3.70%) C#
2 1 (3.70%) Java
Qualifications
1 1 (3.70%) MCP
1 1 (3.70%) MCSE
1 1 (3.70%) MCSA
1 1 (3.70%) Microsoft Certification
1 1 (3.70%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (3.70%) SLA
1 1 (3.70%) QA
System Software
1 8 (29.63%) Active Directory
2 1 (3.70%) vSphere
2 1 (3.70%) VMware Infrastructure
Systems Management
1 4 (14.81%) Backup Exec
2 2 (7.41%) SCCM
3 1 (3.70%) WSUS
Vendors
1 13 (48.15%) Microsoft
2 6 (22.22%) Citrix
2 6 (22.22%) VMware
3 3 (11.11%) Oracle
3 3 (11.11%) Red Hat
4 2 (7.41%) HP
4 2 (7.41%) Dell
4 2 (7.41%) Avaya
5 1 (3.70%) NetApp
5 1 (3.70%) Veritas
5 1 (3.70%) SAP
5 1 (3.70%) Red Gate
Peterborough, Cambridgeshire
Anderson Lamb
Salary: From £26,000 to £34,000 per day Plus bonus and benefits
Posted: 2 days ago
Cambridgeshire
Mortimer Spinks
Salary: £16000 - £21000 per annum
Posted: 3 days ago
Cambridge, Cambridgeshire
Experis Ltd
Salary: £22000 - £28000 per annum + Bonus, Childcare, Pension
Posted: 5 days ago