The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 106 118 114
Rank change year-on-year
+12 -4
Permanent jobs requiring a 2nd Line Support 26 16 22
As % of all permanent IT jobs located in Cambridgeshire 1.25% 0.71% 1.05%
As % of the Job Titles category 1.30% 0.74% 1.08%
Number of salaries quoted 25 16 22
Average salary £22,500 £26,000 £23,500
Average salary % change year-on-year
-13.46% +10.63%
90% offered a salary of more than £20,500 £21,500 £20,000
10% offered a salary of more than £30,000 £31,250 £34,350
UK excluding London average salary £25,500 £25,000 £24,000
% change year-on-year
+2.00% +4.16%
2nd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2002 2169 2043
As % of all permanent IT jobs located in Cambridgeshire 96.44% 96.87% 97.89%
Number of salaries quoted 1567 1759 1714
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £27,500 £25,000 £27,500
10% offered a salary of more than £58,000 £55,000 £60,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Cambridgeshire

2nd Line Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Cambridgeshire region.

2nd Line Support Salary Trend in Cambridgeshire

2nd Line Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Cambridgeshire region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +1 9 £27,500 +4.76% 1
Peterborough +4 5 £22,500 -22.41% 1
2nd Line Support
East of England

2nd Line Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 13 February 2016, IT jobs across the Cambridgeshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 22 (70.97%) Windows
2 19 (61.29%) Active Directory
3 16 (51.61%) Microsoft
3 16 (51.61%) Citrix
4 15 (48.39%) VMware
5 13 (41.94%) Office 365
5 13 (41.94%) Windows 8
6 11 (35.48%) SharePoint 2013
6 11 (35.48%) MCDST
6 11 (35.48%) MCITP
6 11 (35.48%) Microsoft Certification
6 11 (35.48%) SharePoint
6 11 (35.48%) SQL Server
6 11 (35.48%) MCSE
6 11 (35.48%) MCSA
7 5 (16.13%) Windows Server
8 4 (12.90%) Analytical Skills
8 4 (12.90%) Exchange Server 2010
8 4 (12.90%) Migration
8 4 (12.90%) Windows Server 2008
8 4 (12.90%) XenApp
8 4 (12.90%) MS Exchange
8 4 (12.90%) Problem Management
9 3 (9.68%) MS Excel
9 3 (9.68%) TCP/IP
9 3 (9.68%) DNS
10 2 (6.45%) XenDesktop
10 2 (6.45%) Windows 7
10 2 (6.45%) DHCP
10 2 (6.45%) Windows Server 2003

2nd Line Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 13 February 2016, IT jobs across the Cambridgeshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (35.48%) SharePoint
1 11 (35.48%) SharePoint 2013
2 4 (12.90%) Exchange Server 2010
2 4 (12.90%) MS Exchange
3 2 (6.45%) Exchange Server 2003
3 2 (6.45%) Exchange Server 2007
4 1 (3.23%) IBM Notes
4 1 (3.23%) Skype for Business
Applications
1 3 (9.68%) MS Excel
2 2 (6.45%) MS Office
Cloud Services
1 13 (41.94%) Office 365
2 1 (3.23%) Amazon AWS
2 1 (3.23%) Cloud Computing
Communications & Networking
1 3 (9.68%) DNS
1 3 (9.68%) TCP/IP
2 2 (6.45%) ADSL
2 2 (6.45%) DHCP
2 2 (6.45%) Firewall
2 2 (6.45%) LAN
2 2 (6.45%) WAN
2 2 (6.45%) Wireless
Database & Business Intelligence
1 11 (35.48%) SQL Server
Development Applications
1 1 (3.23%) Selenium
Libraries, Frameworks & Software Standards
1 1 (3.23%) Web Services
Miscellaneous
1 4 (12.90%) Analytical Skills
2 1 (3.23%) Data Centre
2 1 (3.23%) User Experience
Operating Systems
1 22 (70.97%) Windows
2 13 (41.94%) Windows 8
3 5 (16.13%) Windows Server
4 4 (12.90%) Windows Server 2008
5 2 (6.45%) Linux
5 2 (6.45%) Windows 7
5 2 (6.45%) Windows Server 2003
6 1 (3.23%) Mac OS X
6 1 (3.23%) Unix
6 1 (3.23%) Windows XP
Processes & Methodologies
1 4 (12.90%) Migration
1 4 (12.90%) Problem Management
2 1 (3.23%) Automated Testing
2 1 (3.23%) CRM
2 1 (3.23%) E-Commerce
2 1 (3.23%) Incident Management
2 1 (3.23%) ITIL
2 1 (3.23%) Service Delivery
2 1 (3.23%) Software Testing
2 1 (3.23%) Test Scripting
Qualifications
1 11 (35.48%) MCDST
1 11 (35.48%) MCITP
1 11 (35.48%) MCSA
1 11 (35.48%) MCSE
1 11 (35.48%) Microsoft Certification
2 2 (6.45%) Degree
3 1 (3.23%) MCP
Quality Assurance & Compliance
1 1 (3.23%) ISO 14001
1 1 (3.23%) ISO 9001
1 1 (3.23%) ISO/IEC 27001
1 1 (3.23%) SLA
System Software
1 19 (61.29%) Active Directory
2 4 (12.90%) XenApp
3 2 (6.45%) XenDesktop
Systems Management
1 2 (6.45%) Backup Exec
Vendors
1 16 (51.61%) Citrix
1 16 (51.61%) Microsoft
2 15 (48.39%) VMware
3 2 (6.45%) Forcepoint
4 1 (3.23%) 3PAR
4 1 (3.23%) Cisco
4 1 (3.23%) HP
4 1 (3.23%) Lotus
4 1 (3.23%) Salesforce.com
St. Neots, Cambridgeshire
Stafford-Sharp Associates
Salary: From £20,000 to £26,000 per annum
Posted: 3 days ago
Cambridge, Cambridgeshire
Senitor Associates
Salary: £20000 - £25000 per annum
Posted: 3 days ago