The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Support Engineer
Rank 52 59 105
Rank change year-on-year
+7 +46
Permanent jobs requiring a Support Engineer 67 57 24
As % of all permanent IT jobs located in Cambridge 3.79% 3.70% 1.19%
As % of the Job Titles category 3.97% 3.89% 1.24%
Number of salaries quoted 48 49 23
Average salary £38,000 £31,500 £30,000
Average salary % change year-on-year
+20.63% +5.00%
90% offered a salary of more than £25,000 £24,700 £21,600
10% offered a salary of more than £47,500 £37,500 £42,500
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -
Support Engineer
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1687 1466 1943
As % of all permanent IT jobs located in Cambridge 95.47% 95.13% 96.14%
Number of salaries quoted 1301 1278 1718
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £26,000 £27,500 £27,500
10% offered a salary of more than £55,000 £50,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Engineer
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Cambridge

Support Engineer
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Cambridge region.

Support Engineer Salary Trend in Cambridge

Support Engineer
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Support Engineer across the Cambridge region over the 3 months to 23 September 2014.

Support Engineer Salary Histogram in Cambridge

Support Engineer
Top 30 Related IT Skills in Cambridge

For the 6 months to 23 September 2014, IT jobs across the Cambridge region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 61 (41.50%) Linux
2 60 (40.82%) Windows
3 55 (37.41%) Degree
4 52 (35.37%) UNIX
5 47 (31.97%) Java
6 33 (22.45%) Oracle
6 33 (22.45%) Telecoms
7 32 (21.77%) Microsoft
8 28 (19.05%) Active Directory
9 27 (18.37%) Finance
9 27 (18.37%) Mathematics
10 22 (14.97%) Solaris
11 20 (13.61%) MySQL
12 19 (12.93%) SQL
13 18 (12.24%) OO
13 18 (12.24%) Citrix
14 17 (11.56%) 3GPP
15 15 (10.20%) SS7
15 15 (10.20%) Software Engineering
15 15 (10.20%) Physics
16 13 (8.84%) LTE
16 13 (8.84%) VoLTE
16 13 (8.84%) Oracle Database
16 13 (8.84%) Wiki
16 13 (8.84%) Billing
16 13 (8.84%) Python
16 13 (8.84%) MS Excel
17 12 (8.16%) Cisco
17 12 (8.16%) Internet
17 12 (8.16%) Computer Science

Support Engineer
Top Related IT Skills in Cambridge by Category

For the 6 months to 23 September 2014, IT jobs across the Cambridge region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (5.44%) MS Exchange
2 7 (4.76%) Tomcat
3 5 (3.40%) SharePoint
4 3 (2.04%) Exchange Server 2003
4 3 (2.04%) SharePoint 2010
4 3 (2.04%) Exchange Server 2010
Applications
1 13 (8.84%) MS Excel
2 6 (4.08%) MS Office
3 2 (1.36%) MS PowerPoint
Business Applications
1 4 (2.72%) SAP Oil and Gas
2 1 (0.68%) Dynamics AX
Cloud Services
1 3 (2.04%) Office 365
2 1 (0.68%) Microsoft Azure
Communications & Networking
1 17 (11.56%) 3GPP
2 15 (10.20%) SS7
3 13 (8.84%) LTE
3 13 (8.84%) VoLTE
4 12 (8.16%) Internet
5 11 (7.48%) Firewall
6 9 (6.12%) TCP/IP
6 9 (6.12%) Network Security
7 5 (3.40%) VoIP
8 4 (2.72%) WAN
8 4 (2.72%) VPN
8 4 (2.72%) Radio Access Network
8 4 (2.72%) LAN
8 4 (2.72%) VLAN
9 3 (2.04%) SAN
9 3 (2.04%) DHCP
10 2 (1.36%) 3G
10 2 (1.36%) RTP
10 2 (1.36%) Wireless
10 2 (1.36%) 2G
Database & Business Intelligence
1 20 (13.61%) MySQL
2 13 (8.84%) Oracle Database
3 9 (6.12%) Relational Database
4 8 (5.44%) SQL Server
5 1 (0.68%) Text Mining
5 1 (0.68%) Big Data
Development Applications
1 6 (4.08%) Git (software)
2 2 (1.36%) Bugzilla
General
1 33 (22.45%) Telecoms
2 27 (18.37%) Finance
3 13 (8.84%) Billing
4 7 (4.76%) Electronics
5 5 (3.40%) Marketing
5 5 (3.40%) Manufacturing
6 4 (2.72%) Financial Institution
7 2 (1.36%) Military
8 1 (0.68%) Banking
8 1 (0.68%) Multimedia
8 1 (0.68%) French Language
8 1 (0.68%) German Language
8 1 (0.68%) Italian Language
8 1 (0.68%) Spanish Language
8 1 (0.68%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 5 (3.40%) J2EE
2 4 (2.72%) HTML
3 3 (2.04%) .NET
3 3 (2.04%) XML
4 2 (1.36%) JCE
5 1 (0.68%) Direct3D
5 1 (0.68%) OpenCL
5 1 (0.68%) OpenGL ES
5 1 (0.68%) Direct3D Mobile
5 1 (0.68%) CSS
5 1 (0.68%) OpenGL
5 1 (0.68%) DirectX
Miscellaneous
1 27 (18.37%) Mathematics
2 15 (10.20%) Physics
3 13 (8.84%) Wiki
4 12 (8.16%) Computer Science
5 7 (4.76%) Blackberry
5 7 (4.76%) Analytical Skills
6 4 (2.72%) DTV
6 4 (2.72%) Video Conferencing
7 2 (1.36%) Handset
7 2 (1.36%) PKI
8 1 (0.68%) Informatics
8 1 (0.68%) 3D Graphics
8 1 (0.68%) GIS
8 1 (0.68%) Device Driver
8 1 (0.68%) Visualisation
8 1 (0.68%) GPGPU
8 1 (0.68%) Enterprise Software
8 1 (0.68%) Life Science
Operating Systems
1 61 (41.50%) Linux
2 60 (40.82%) Windows
3 52 (35.37%) UNIX
4 22 (14.97%) Solaris
5 9 (6.12%) Windows XP
6 7 (4.76%) CentOS
6 7 (4.76%) Windows 7
7 5 (3.40%) Ubuntu
8 2 (1.36%) Red Hat Enterprise Linux
8 2 (1.36%) AIX
8 2 (1.36%) HPUX
9 1 (0.68%) Windows Server 2003
9 1 (0.68%) Windows 2000
9 1 (0.68%) Android
9 1 (0.68%) Windows Server 2008
9 1 (0.68%) Windows 8
9 1 (0.68%) Windows Server 2012
Processes & Methodologies
1 18 (12.24%) OO
2 15 (10.20%) Software Engineering
3 6 (4.08%) Agile Software Development
3 6 (4.08%) OOD
4 5 (3.40%) E-Commerce
4 5 (3.40%) Online Security
5 4 (2.72%) ITIL
5 4 (2.72%) Programme Management
5 4 (2.72%) Service Delivery
5 4 (2.72%) Disaster Recovery
5 4 (2.72%) Business Intelligence
5 4 (2.72%) B2B
5 4 (2.72%) Digital Marketing
5 4 (2.72%) Incident Management
6 3 (2.04%) Configuration Management
7 2 (1.36%) Data Management
7 2 (1.36%) Mentoring
7 2 (1.36%) Coaching
7 2 (1.36%) Time Management
7 2 (1.36%) Data Protection
Programming Languages
1 47 (31.97%) Java
2 19 (12.93%) SQL
3 13 (8.84%) Python
4 11 (7.48%) Perl
4 11 (7.48%) C
4 11 (7.48%) C#
5 9 (6.12%) C++
6 7 (4.76%) PHP
6 7 (4.76%) Shell Script
7 5 (3.40%) JavaScript
8 4 (2.72%) Bash Shell
9 2 (1.36%) Ruby
10 1 (0.68%) PowerShell
10 1 (0.68%) Assembly Language
Qualifications
1 55 (37.41%) Degree
2 10 (6.80%) CCNA
2 10 (6.80%) Cisco Certification
3 7 (4.76%) Microsoft Certification
3 7 (4.76%) CCA
3 7 (4.76%) Citrix Certification
3 7 (4.76%) MCP
3 7 (4.76%) MCSE
4 5 (3.40%) NCDA
5 4 (2.72%) Security Cleared
5 4 (2.72%) A+ Certification
5 4 (2.72%) MOS
5 4 (2.72%) MCSA
6 1 (0.68%) Postgraduate
6 1 (0.68%) RHCE
6 1 (0.68%) RHCA
6 1 (0.68%) MCITP
6 1 (0.68%) SC Cleared
Quality Assurance & Compliance
1 5 (3.40%) QA
2 4 (2.72%) SLA
System Software
1 28 (19.05%) Active Directory
2 9 (6.12%) XenDesktop
3 6 (4.08%) XenApp
4 3 (2.04%) ISA Server
4 3 (2.04%) VMware Infrastructure
5 1 (0.68%) Terminal Services
5 1 (0.68%) vSphere
Systems Management
1 7 (4.76%) Symantec Enterprise Vault
2 4 (2.72%) Norton AntiVirus
2 4 (2.72%) SCCM
3 1 (0.68%) Puppet
3 1 (0.68%) Ansible
Vendors
1 33 (22.45%) Oracle
2 32 (21.77%) Microsoft
3 18 (12.24%) Citrix
4 12 (8.16%) Cisco
5 11 (7.48%) Red Hat
6 9 (6.12%) NetApp
6 9 (6.12%) VMware
7 7 (4.76%) Symantec
8 6 (4.08%) Sun
9 5 (3.40%) SAP
10 4 (2.72%) Nokia
10 4 (2.72%) Apple
10 4 (2.72%) CheckPoint
10 4 (2.72%) Remedy
11 3 (2.04%) HP
12 2 (1.36%) MKS
12 2 (1.36%) Perforce
12 2 (1.36%) Mitel
12 2 (1.36%) Wind River
13 1 (0.68%) Sophos
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