The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Support Engineer
Rank 64 57 52
Rank change year-on-year
-7 -5
Permanent jobs requiring a Support Engineer 50 54 85
As % of all permanent IT jobs located in Cambridge 2.84% 3.71% 4.48%
As % of the Job Titles category 2.99% 3.84% 4.75%
Number of salaries quoted 39 43 81
Average salary £27,000 £34,000 £30,000
Average salary % change year-on-year
-20.58% +13.33%
90% offered a salary of more than £22,450 £23,000 £23,000
10% offered a salary of more than £41,000 £37,500 £37,500
UK excluding London average salary £30,000 £29,000 £30,000
% change year-on-year
+3.44% -3.33%
Support Engineer
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1674 1406 1790
As % of all permanent IT jobs located in Cambridge 95.11% 96.57% 94.31%
Number of salaries quoted 1345 1127 1499
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £26,500 £25,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Cambridge

Support Engineer
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Cambridge region.

Support Engineer Salary Trend in Cambridge

Support Engineer
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Support Engineer across the Cambridge region over the 3 months to 19 December 2014.

Support Engineer Salary Histogram in Cambridge

Support Engineer
Top 30 Related IT Skills in Cambridge

For the 6 months to 19 December 2014, IT jobs across the Cambridge region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 62 (53.91%) Windows
2 41 (35.65%) Microsoft
3 40 (34.78%) Linux
4 34 (29.57%) Degree
4 34 (29.57%) Active Directory
5 28 (24.35%) Java
6 26 (22.61%) SQL
6 26 (22.61%) Oracle
7 20 (17.39%) Solaris
7 20 (17.39%) TCP/IP
8 19 (16.52%) Telecoms
9 18 (15.65%) SQL Server
10 17 (14.78%) MS Excel
10 17 (14.78%) Finance
11 16 (13.91%) VMware
12 15 (13.04%) Citrix
12 15 (13.04%) UNIX
13 14 (12.17%) Windows 7
13 14 (12.17%) Mathematics
14 13 (11.30%) Windows Server 2008
14 13 (11.30%) Firewall
14 13 (11.30%) SLA
15 12 (10.43%) Microsoft Certification
16 11 (9.57%) Cisco Certification
16 11 (9.57%) LTE
16 11 (9.57%) CCNA
16 11 (9.57%) OO
16 11 (9.57%) Project Management
16 11 (9.57%) B2B
16 11 (9.57%) Cisco

Support Engineer
Top Related IT Skills in Cambridge by Category

For the 6 months to 19 December 2014, IT jobs across the Cambridge region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (7.83%) MS Exchange
2 8 (6.96%) SharePoint
3 7 (6.09%) Tomcat
4 4 (3.48%) Lync
5 3 (2.61%) Exchange Server 2003
5 3 (2.61%) Exchange Server 2007
6 2 (1.74%) Exchange Server 2010
7 1 (0.87%) SharePoint 2013
7 1 (0.87%) Exchange Server 2013
Applications
1 17 (14.78%) MS Excel
2 8 (6.96%) MS Office
3 3 (2.61%) MS PowerPoint
Business Applications
1 6 (5.22%) Dynamics AX
2 1 (0.87%) Dynamics CRM
Cloud Services
1 5 (4.35%) Office 365
2 2 (1.74%) SaaS
Communications & Networking
1 20 (17.39%) TCP/IP
2 13 (11.30%) Firewall
3 11 (9.57%) LTE
4 8 (6.96%) VPN
4 8 (6.96%) DNS
4 8 (6.96%) SS7
4 8 (6.96%) VoIP
5 7 (6.09%) 3GPP
5 7 (6.09%) Internet
6 6 (5.22%) 3G
6 6 (5.22%) Network Security
6 6 (5.22%) VoLTE
7 5 (4.35%) VLAN
7 5 (4.35%) WAN
7 5 (4.35%) Bluetooth
7 5 (4.35%) GSM
7 5 (4.35%) LAN
8 4 (3.48%) DHCP
9 3 (2.61%) SAN
10 2 (1.74%) Cisco IOS
Database & Business Intelligence
1 18 (15.65%) SQL Server
2 7 (6.09%) MySQL
3 6 (5.22%) Oracle Database
3 6 (5.22%) Relational Database
4 4 (3.48%) SQL Server 2005
5 3 (2.61%) SQL Server 2008
6 1 (0.87%) Big Data
6 1 (0.87%) SQL Server 2012
6 1 (0.87%) SQL Server 2000
6 1 (0.87%) Text Mining
Development Applications
1 6 (5.22%) Git (software)
2 1 (0.87%) Bugzilla
General
1 19 (16.52%) Telecoms
2 17 (14.78%) Finance
3 6 (5.22%) Financial Institution
3 6 (5.22%) Billing
4 2 (1.74%) French Language
4 2 (1.74%) Military
5 1 (0.87%) Banking
5 1 (0.87%) Electronics
5 1 (0.87%) Manufacturing
5 1 (0.87%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 6 (5.22%) JCE
2 4 (3.48%) HTML
3 2 (1.74%) CSS
3 2 (1.74%) JSP
4 1 (0.87%) WAP
Miscellaneous
1 14 (12.17%) Mathematics
2 10 (8.70%) Computer Science
3 9 (7.83%) Physics
4 7 (6.09%) Video Conferencing
5 6 (5.22%) Open Source
5 6 (5.22%) Wiki
5 6 (5.22%) PKI
6 4 (3.48%) Blackberry
6 4 (3.48%) Analytical Skills
7 1 (0.87%) Mobile App
7 1 (0.87%) Enterprise Software
7 1 (0.87%) Visualisation
7 1 (0.87%) Handset
7 1 (0.87%) Informatics
7 1 (0.87%) Life Science
Operating Systems
1 62 (53.91%) Windows
2 40 (34.78%) Linux
3 20 (17.39%) Solaris
4 15 (13.04%) UNIX
5 14 (12.17%) Windows 7
6 13 (11.30%) Windows Server 2008
7 9 (7.83%) Windows XP
8 6 (5.22%) AIX
8 6 (5.22%) HPUX
8 6 (5.22%) Windows Server 2012
9 5 (4.35%) Windows 8
9 5 (4.35%) Windows Server 2003
10 2 (1.74%) Android
11 1 (0.87%) Red Hat Enterprise Linux
Processes & Methodologies
1 11 (9.57%) OO
1 11 (9.57%) B2B
1 11 (9.57%) Project Management
2 10 (8.70%) ITIL
3 8 (6.96%) E-Commerce
4 6 (5.22%) Service Delivery
4 6 (5.22%) Data Protection
4 6 (5.22%) Agile Software Development
4 6 (5.22%) OOD
5 5 (4.35%) Disaster Recovery
5 5 (4.35%) Software Engineering
6 4 (3.48%) Incident Management
6 4 (3.48%) CRM
6 4 (3.48%) Software Licensing
6 4 (3.48%) Mentoring
7 3 (2.61%) Coaching
7 3 (2.61%) Asset Management
8 2 (1.74%) Network Management
8 2 (1.74%) Business Continuity
9 1 (0.87%) Web Development
Programming Languages
1 28 (24.35%) Java
2 26 (22.61%) SQL
3 10 (8.70%) C
4 6 (5.22%) C#
5 5 (4.35%) C++
6 3 (2.61%) JavaScript
7 1 (0.87%) PHP
7 1 (0.87%) Python
Qualifications
1 34 (29.57%) Degree
2 12 (10.43%) Microsoft Certification
3 11 (9.57%) CCNA
3 11 (9.57%) Cisco Certification
4 8 (6.96%) MCP
5 7 (6.09%) MCSE
6 5 (4.35%) MCSA
6 5 (4.35%) CCA
6 5 (4.35%) Citrix Certification
6 5 (4.35%) NCDA
7 4 (3.48%) MOS
7 4 (3.48%) A+ Certification
8 2 (1.74%) ITIL Certification
8 2 (1.74%) SC Cleared
8 2 (1.74%) Security Cleared
9 1 (0.87%) Postgraduate
Quality Assurance & Compliance
1 13 (11.30%) SLA
2 4 (3.48%) QA
System Software
1 34 (29.57%) Active Directory
2 10 (8.70%) VMware Infrastructure
3 8 (6.96%) XenApp
4 7 (6.09%) XenDesktop
5 3 (2.61%) Hyper-V
5 3 (2.61%) VMware ESX
6 1 (0.87%) vSphere
Systems Management
1 4 (3.48%) Norton AntiVirus
1 4 (3.48%) Symantec Enterprise Vault
2 3 (2.61%) SCCM
3 2 (1.74%) SCOrch
4 1 (0.87%) Ansible
4 1 (0.87%) Puppet
4 1 (0.87%) MIMEsweeper
Vendors
1 41 (35.65%) Microsoft
2 26 (22.61%) Oracle
3 16 (13.91%) VMware
4 15 (13.04%) Citrix
5 11 (9.57%) Cisco
6 6 (5.22%) Sun
6 6 (5.22%) NetApp
7 5 (4.35%) Apple
8 4 (3.48%) CheckPoint
8 4 (3.48%) Symantec
8 4 (3.48%) Remedy
8 4 (3.48%) Nokia
9 3 (2.61%) Red Hat
9 3 (2.61%) Mitel
10 2 (1.74%) Veeam
10 2 (1.74%) Dell
10 2 (1.74%) Websense
11 1 (0.87%) MKS
11 1 (0.87%) Kaseya
11 1 (0.87%) FalconStor
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