The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Support Engineer
Rank 50 69 97
Rank change year-on-year
+19 +28
Permanent jobs requiring a Support Engineer 73 46 25
As % of all permanent IT jobs located in Cambridge 3.99% 2.86% 1.29%
As % of the Job Titles category 4.24% 3.07% 1.34%
Number of salaries quoted 54 41 23
Average salary £38,000 £32,500 £30,000
Average salary % change year-on-year
+16.92% +8.33%
90% offered a salary of more than £25,000 £25,000 £19,900
10% offered a salary of more than £49,250 £37,500 £42,500
UK excluding London average salary £29,900 £30,000 £30,000
% change year-on-year
-0.33% -
Support Engineer
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1722 1498 1862
As % of all permanent IT jobs located in Cambridge 94.20% 93.16% 96.08%
Number of salaries quoted 1340 1309 1624
Average salary £41,000 £40,000 £37,500
Average salary % change year-on-year
+2.50% +6.66%
90% offered a salary of more than £26,000 £29,500 £27,500
10% offered a salary of more than £55,000 £52,500 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Engineer
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Cambridge

Support Engineer
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Cambridge region.

Support Engineer Salary Trend in Cambridge

Support Engineer
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Support Engineer across the Cambridge region over the 3 months to 20 August 2014.

Support Engineer Salary Histogram in Cambridge

Support Engineer
Top 30 Related IT Skills in Cambridge

For the 6 months to 20 August 2014, IT jobs across the Cambridge region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 64 (41.03%) Windows
2 60 (38.46%) Linux
3 57 (36.54%) Degree
4 56 (35.90%) UNIX
5 45 (28.85%) Java
6 35 (22.44%) Telecoms
7 34 (21.79%) Microsoft
8 33 (21.15%) Oracle
9 30 (19.23%) Active Directory
10 25 (16.03%) Mathematics
10 25 (16.03%) Finance
10 25 (16.03%) MySQL
11 23 (14.74%) Solaris
12 21 (13.46%) Citrix
13 18 (11.54%) 3GPP
14 16 (10.26%) SQL
14 16 (10.26%) SS7
15 15 (9.62%) Red Hat
15 15 (9.62%) SQL Server
15 15 (9.62%) OO
15 15 (9.62%) Python
16 14 (8.97%) LTE
16 14 (8.97%) Oracle Database
16 14 (8.97%) VoLTE
16 14 (8.97%) Billing
16 14 (8.97%) Computer Science
17 13 (8.33%) Physics
17 13 (8.33%) Software Engineering
18 12 (7.69%) Wiki
18 12 (7.69%) XenDesktop

Support Engineer
Top Related IT Skills in Cambridge by Category

For the 6 months to 20 August 2014, IT jobs across the Cambridge region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (7.05%) MS Exchange
2 8 (5.13%) SharePoint
3 7 (4.49%) Tomcat
3 7 (4.49%) Exchange Server 2010
4 6 (3.85%) Exchange Server 2003
4 6 (3.85%) SharePoint 2010
5 2 (1.28%) IIS
5 2 (1.28%) IBM Notes
6 1 (0.64%) Lync
Applications
1 12 (7.69%) MS Excel
2 6 (3.85%) MS Office
3 2 (1.28%) MS PowerPoint
Business Applications
1 4 (2.56%) SAP Oil and Gas
2 1 (0.64%) Dynamics AX
Cloud Services
1 3 (1.92%) Office 365
2 1 (0.64%) Microsoft Azure
Communications & Networking
1 18 (11.54%) 3GPP
2 16 (10.26%) SS7
3 14 (8.97%) LTE
3 14 (8.97%) VoLTE
4 12 (7.69%) Internet
5 11 (7.05%) Firewall
6 9 (5.77%) TCP/IP
6 9 (5.77%) Network Security
7 6 (3.85%) LAN
7 6 (3.85%) SAN
8 5 (3.21%) WAN
9 4 (2.56%) DHCP
9 4 (2.56%) Radio Access Network
10 3 (1.92%) VPN
10 3 (1.92%) VLAN
11 2 (1.28%) Wireless
11 2 (1.28%) 2G
11 2 (1.28%) 3G
11 2 (1.28%) RTP
11 2 (1.28%) VoIP
Database & Business Intelligence
1 25 (16.03%) MySQL
2 15 (9.62%) SQL Server
3 14 (8.97%) Oracle Database
4 9 (5.77%) Relational Database
5 1 (0.64%) Text Mining
5 1 (0.64%) Big Data
Development Applications
1 6 (3.85%) Git (software)
2 2 (1.28%) Bugzilla
General
1 35 (22.44%) Telecoms
2 25 (16.03%) Finance
3 14 (8.97%) Billing
4 8 (5.13%) Electronics
5 5 (3.21%) Manufacturing
5 5 (3.21%) Marketing
6 3 (1.92%) Banking
6 3 (1.92%) Financial Institution
7 2 (1.28%) Pharmaceutical
7 2 (1.28%) Military
8 1 (0.64%) Advertising
8 1 (0.64%) Multimedia
8 1 (0.64%) French Language
8 1 (0.64%) German Language
8 1 (0.64%) Italian Language
8 1 (0.64%) Spanish Language
Libraries, Frameworks & Software Standards
1 6 (3.85%) HTML
2 5 (3.21%) .NET
2 5 (3.21%) J2EE
3 3 (1.92%) CSS
3 3 (1.92%) XML
4 2 (1.28%) COM
4 2 (1.28%) JCE
5 1 (0.64%) XMPP
5 1 (0.64%) Direct3D
5 1 (0.64%) OpenCL
5 1 (0.64%) OpenGL ES
5 1 (0.64%) Direct3D Mobile
5 1 (0.64%) OpenGL
5 1 (0.64%) DirectX
Miscellaneous
1 25 (16.03%) Mathematics
2 14 (8.97%) Computer Science
3 13 (8.33%) Physics
4 12 (7.69%) Wiki
5 8 (5.13%) Blackberry
6 4 (2.56%) DTV
7 3 (1.92%) Video Conferencing
8 2 (1.28%) Handset
8 2 (1.28%) PKI
9 1 (0.64%) Statistics
9 1 (0.64%) Informatics
9 1 (0.64%) 3D Graphics
9 1 (0.64%) GIS
9 1 (0.64%) Device Driver
9 1 (0.64%) Visualisation
9 1 (0.64%) GPGPU
9 1 (0.64%) Enterprise Software
9 1 (0.64%) Life Science
Operating Systems
1 64 (41.03%) Windows
2 60 (38.46%) Linux
3 56 (35.90%) UNIX
4 23 (14.74%) Solaris
5 11 (7.05%) CentOS
6 9 (5.77%) Ubuntu
6 9 (5.77%) Windows XP
7 5 (3.21%) Windows 7
8 2 (1.28%) Windows Server 2008
8 2 (1.28%) Windows Server 2012
8 2 (1.28%) Red Hat Enterprise Linux
8 2 (1.28%) Mac OS X
8 2 (1.28%) Windows Server 2003
8 2 (1.28%) AIX
8 2 (1.28%) HPUX
9 1 (0.64%) Windows 2000
9 1 (0.64%) Android
9 1 (0.64%) Windows 8
Processes & Methodologies
1 15 (9.62%) OO
2 13 (8.33%) Software Engineering
3 9 (5.77%) Online Security
4 8 (5.13%) ITIL
5 6 (3.85%) Agile Software Development
5 6 (3.85%) OOD
6 4 (2.56%) Business Intelligence
6 4 (2.56%) E-Commerce
6 4 (2.56%) Programme Management
6 4 (2.56%) Digital Marketing
7 3 (1.92%) Service Delivery
7 3 (1.92%) Disaster Recovery
7 3 (1.92%) B2B
7 3 (1.92%) Configuration Management
8 2 (1.28%) Data Security
8 2 (1.28%) Data Management
8 2 (1.28%) Time Management
8 2 (1.28%) Data Protection
8 2 (1.28%) Incident Management
8 2 (1.28%) Service Desk Management
Programming Languages
1 45 (28.85%) Java
2 16 (10.26%) SQL
3 15 (9.62%) Python
4 11 (7.05%) Perl
5 9 (5.77%) C
5 9 (5.77%) C#
6 7 (4.49%) C++
6 7 (4.49%) PHP
6 7 (4.49%) Shell Script
7 6 (3.85%) JavaScript
8 4 (2.56%) Bash Shell
9 2 (1.28%) VB
9 2 (1.28%) VB.NET
9 2 (1.28%) VBA
9 2 (1.28%) VB6
9 2 (1.28%) Ruby
10 1 (0.64%) PowerShell
10 1 (0.64%) Assembly Language
Qualifications
1 57 (36.54%) Degree
2 9 (5.77%) Cisco Certification
3 8 (5.13%) CCNA
4 7 (4.49%) CCA
4 7 (4.49%) Citrix Certification
4 7 (4.49%) Security Cleared
5 5 (3.21%) NCDA
5 5 (3.21%) MCP
5 5 (3.21%) MCSE
5 5 (3.21%) Microsoft Certification
6 2 (1.28%) A+ Certification
6 2 (1.28%) MOS
6 2 (1.28%) MCSA
7 1 (0.64%) CCNP
7 1 (0.64%) Postgraduate
7 1 (0.64%) CISSP
7 1 (0.64%) RHCA
7 1 (0.64%) MCITP
7 1 (0.64%) RHCE
7 1 (0.64%) SC Cleared
Quality Assurance & Compliance
1 5 (3.21%) QA
2 3 (1.92%) SLA
System Software
1 30 (19.23%) Active Directory
2 12 (7.69%) XenDesktop
3 6 (3.85%) XenApp
3 6 (3.85%) ISA Server
4 3 (1.92%) VMware Infrastructure
5 1 (0.64%) Hyper-V
5 1 (0.64%) Terminal Services
5 1 (0.64%) vSphere
5 1 (0.64%) Forefront TMG
Systems Management
1 8 (5.13%) SCCM
1 8 (5.13%) Symantec Enterprise Vault
2 2 (1.28%) Norton AntiVirus
3 1 (0.64%) Ansible
3 1 (0.64%) Puppet
3 1 (0.64%) Cisco CUCM
Vendors
1 34 (21.79%) Microsoft
2 33 (21.15%) Oracle
3 21 (13.46%) Citrix
4 15 (9.62%) Red Hat
5 12 (7.69%) NetApp
6 11 (7.05%) Cisco
6 11 (7.05%) VMware
7 8 (5.13%) Symantec
8 6 (3.85%) Sun
8 6 (3.85%) HP
9 5 (3.21%) SAP
10 3 (1.92%) CheckPoint
11 2 (1.28%) Apple
11 2 (1.28%) Remedy
11 2 (1.28%) MKS
11 2 (1.28%) Perforce
11 2 (1.28%) Nokia
11 2 (1.28%) Lotus
11 2 (1.28%) Wind River
12 1 (0.64%) Mitel
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