The table below looks at the statistics for SLA skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 78 90 88
Rank change year-on-year
+12 -2
Permanent jobs citing SLA 34 21 27
As % of all permanent IT jobs located in Cambridge 2.09% 1.44% 1.59%
As % of the Quality Assurance & Compliance category 17.17% 12.80% 11.79%
Number of salaries quoted 30 8 18
Average salary £25,500 £82,500 £40,000
Average salary % change year-on-year
-69.09% +106.25%
90% offered a salary of more than £24,750 £47,550 £21,850
10% offered a salary of more than £61,000 £82,500 £52,500
UK excluding London average salary £35,000 £35,000 £35,000
SLA
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Cambridge region.

Quality Assurance & Compliance Category
Cambridge
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
198 164 229
As % of all permanent IT jobs located in Cambridge 12.19% 11.23% 13.47%
Number of salaries quoted 174 134 185
Average salary £40,000 £45,500 £36,500
Average salary % change year-on-year
-12.08% +24.65%
90% offered a salary of more than £25,500 £32,500 £26,750
10% offered a salary of more than £65,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Cambridge region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Cambridge

SLA
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Cambridge region.

SLA Salary Trend in Cambridge

SLA
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing SLA across the Cambridge region over the 3 months to 23 January 2015.

SLA Salary Histogram in Cambridge

SLA
Top 30 Related IT Skills in Cambridge

For the 6 months to 23 January 2015, IT jobs across the Cambridge region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 41 (56.94%) Service Delivery
2 40 (55.56%) Microsoft
3 37 (51.39%) ITIL
4 31 (43.06%) Windows
5 23 (31.94%) Active Directory
6 20 (27.78%) MS Excel
7 19 (26.39%) Linux
8 16 (22.22%) Cisco
9 15 (20.83%) SQL Server
9 15 (20.83%) SQL
9 15 (20.83%) Windows 7
10 14 (19.44%) MS Office
11 11 (15.28%) PKI
11 11 (15.28%) UNIX
12 10 (13.89%) CRM
12 10 (13.89%) Oracle
12 10 (13.89%) HTML
12 10 (13.89%) PowerShell
12 10 (13.89%) SCCM
12 10 (13.89%) Data Security
13 9 (12.50%) Telecoms
13 9 (12.50%) Data Protection
13 9 (12.50%) Java
14 8 (11.11%) MS Exchange
14 8 (11.11%) Incident Management
14 8 (11.11%) Management Information System
14 8 (11.11%) Windows 8
15 7 (9.72%) VMware
15 7 (9.72%) Windows XP
15 7 (9.72%) TCP/IP

SLA
Top Related IT Skills in Cambridge by Category

For the 6 months to 23 January 2015, IT jobs across the Cambridge region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 8 (11.11%) MS Exchange
2 6 (8.33%) SharePoint
3 5 (6.94%) IIS
4 4 (5.56%) Blackberry Enterprise Server
4 4 (5.56%) Exchange Server 5.5
4 4 (5.56%) Exchange Server 2007
5 1 (1.39%) SharePoint 2013
Applications
1 20 (27.78%) MS Excel
2 14 (19.44%) MS Office
3 4 (5.56%) MS Visio
4 2 (2.78%) MS PowerPoint
Business Applications
1 4 (5.56%) Dynamics CRM
2 3 (4.17%) Dynamics AX
3 1 (1.39%) Oracle Applications
Cloud Services
1 5 (6.94%) Amazon AWS
2 1 (1.39%) PaaS
2 1 (1.39%) Office 365
Communications & Networking
1 7 (9.72%) TCP/IP
2 6 (8.33%) LAN
2 6 (8.33%) WAN
3 5 (6.94%) iSCSI
3 5 (6.94%) DHCP
3 5 (6.94%) DNS
4 2 (2.78%) Firewall
Database & Business Intelligence
1 15 (20.83%) SQL Server
2 6 (8.33%) Relational Database
3 4 (5.56%) SQL Server 2005
4 1 (1.39%) Hadoop
4 1 (1.39%) MySQL
General
1 9 (12.50%) Telecoms
2 4 (5.56%) Military
2 4 (5.56%) Finance
3 3 (4.17%) Advertising
4 2 (2.78%) Electronics
Job Titles
1 20 (27.78%) Analyst
2 15 (20.83%) Service Analyst
2 15 (20.83%) Service Desk Analyst
3 13 (18.06%) Support Engineer
4 10 (13.89%) Service Manager
4 10 (13.89%) IT Support
5 7 (9.72%) Applications Support
6 6 (8.33%) Services Delivery Manager
6 6 (8.33%) Team Leader
6 6 (8.33%) Delivery Manager
7 5 (6.94%) IT Support Technician
7 5 (6.94%) Help Desk Team Lead
7 5 (6.94%) Technical Manager
7 5 (6.94%) IT Manager
7 5 (6.94%) Support Technician
7 5 (6.94%) Support Analyst
7 5 (6.94%) Technical Support
8 4 (5.56%) Delivery Project Manager
8 4 (5.56%) Project Manager
9 3 (4.17%) Technical Services Manager
Libraries, Frameworks & Software Standards
1 10 (13.89%) HTML
2 6 (8.33%) JCE
2 6 (8.33%) CSS
2 6 (8.33%) JSP
3 5 (6.94%) Web Services
4 1 (1.39%) .NET
Miscellaneous
1 11 (15.28%) PKI
2 8 (11.11%) Management Information System
3 5 (6.94%) User Experience
3 5 (6.94%) Mobile Computing
3 5 (6.94%) Clustering
3 5 (6.94%) PMI
4 4 (5.56%) Blackberry
5 2 (2.78%) Chip and PIN
5 2 (2.78%) Analytical Skills
6 1 (1.39%) Computer Science
Operating Systems
1 31 (43.06%) Windows
2 19 (26.39%) Linux
3 15 (20.83%) Windows 7
4 11 (15.28%) UNIX
5 8 (11.11%) Windows 8
6 7 (9.72%) Windows XP
7 6 (8.33%) AIX
7 6 (8.33%) HPUX
7 6 (8.33%) Solaris
8 1 (1.39%) Windows Server 2012
Processes & Methodologies
1 41 (56.94%) Service Delivery
2 37 (51.39%) ITIL
3 10 (13.89%) CRM
3 10 (13.89%) Data Security
4 9 (12.50%) Data Protection
5 8 (11.11%) Incident Management
6 6 (8.33%) Time Management
7 5 (6.94%) DevOps
7 5 (6.94%) Information Security
7 5 (6.94%) Change Management
7 5 (6.94%) Project Management
7 5 (6.94%) PRINCE
8 4 (5.56%) E-Commerce
8 4 (5.56%) Root Cause Analysis
9 2 (2.78%) PRINCE2
9 2 (2.78%) Disaster Recovery
9 2 (2.78%) Load Balancing
9 2 (2.78%) Problem Management
9 2 (2.78%) Product Management
9 2 (2.78%) Coaching
Programming Languages
1 15 (20.83%) SQL
2 10 (13.89%) PowerShell
3 9 (12.50%) Java
4 6 (8.33%) JavaScript
4 6 (8.33%) C
5 1 (1.39%) PL/SQL
Qualifications
1 5 (6.94%) Degree
1 5 (6.94%) ITIL Certification
1 5 (6.94%) PMI Certification
2 4 (5.56%) Microsoft Certification
3 3 (4.17%) MCTS
3 3 (4.17%) MCITP
4 2 (2.78%) Cisco Certification
4 2 (2.78%) CCNP
5 1 (1.39%) AWS Certification
Quality Assurance & Compliance
1 2 (2.78%) HL7
System Software
1 23 (31.94%) Active Directory
2 5 (6.94%) vSphere
2 5 (6.94%) VMware ESXi
3 1 (1.39%) Hyper-V
Systems Management
1 10 (13.89%) SCCM
Vendors
1 40 (55.56%) Microsoft
2 16 (22.22%) Cisco
3 10 (13.89%) Oracle
4 7 (9.72%) VMware
5 1 (1.39%) ServiceNow