The table below looks at the statistics for SLA skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 77 82 108
Rank change year-on-year
+5 +26
Permanent jobs citing SLA 39 29 17
As % of all permanent IT jobs located in Cambridge 2.21% 1.93% 0.78%
As % of the Quality Assurance & Compliance category 18.57% 22.31% 8.81%
Number of salaries quoted 31 15 12
Average salary £32,000 £32,500 £35,000
Average salary % change year-on-year
-1.53% -7.14%
90% offered a salary of more than £21,000 £31,000 £28,000
10% offered a salary of more than £70,000 £52,000 £49,250
UK excluding London average salary £32,500 £35,000 £35,000
% change year-on-year
-7.14% -
SLA
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Cambridge region.

Quality Assurance & Compliance Category
Cambridge
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
210 130 193
As % of all permanent IT jobs located in Cambridge 11.89% 8.65% 8.90%
Number of salaries quoted 139 98 160
Average salary £32,500 £45,000 £41,500
Average salary % change year-on-year
-27.77% +8.43%
90% offered a salary of more than £23,000 £32,500 £29,500
10% offered a salary of more than £56,000 £54,850 £50,000
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Cambridge region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Cambridge

SLA
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Cambridge region.

SLA Salary Trend in Cambridge

SLA
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing SLA across the Cambridge region over the 3 months to 24 October 2014.

SLA Salary Histogram in Cambridge

SLA
Top 30 Related IT Skills in Cambridge

For the 6 months to 24 October 2014, IT jobs across the Cambridge region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 32 (59.26%) ITIL
2 22 (40.74%) Service Delivery
3 18 (33.33%) Microsoft
4 14 (25.93%) Windows
4 14 (25.93%) Telecoms
5 13 (24.07%) MS Excel
5 13 (24.07%) Active Directory
6 11 (20.37%) MS Office
7 9 (16.67%) Incident Management
7 9 (16.67%) Data Protection
7 9 (16.67%) Oracle
8 8 (14.81%) SQL Server
8 8 (14.81%) Linux
8 8 (14.81%) Military
9 7 (12.96%) Finance
9 7 (12.96%) Degree
9 7 (12.96%) Java
9 7 (12.96%) Change Management
10 6 (11.11%) Chip and PIN
10 6 (11.11%) HTML
10 6 (11.11%) CRM
10 6 (11.11%) Cisco
10 6 (11.11%) LAN
10 6 (11.11%) WAN
10 6 (11.11%) Time Management
10 6 (11.11%) Coaching
11 5 (9.26%) Amazon AWS
11 5 (9.26%) Mobile Computing
11 5 (9.26%) Relational Database
11 5 (9.26%) DevOps

SLA
Top Related IT Skills in Cambridge by Category

For the 6 months to 24 October 2014, IT jobs across the Cambridge region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 5 (9.26%) MS Exchange
2 4 (7.41%) Blackberry Enterprise Server
2 4 (7.41%) Exchange Server 5.5
2 4 (7.41%) Exchange Server 2007
Applications
1 13 (24.07%) MS Excel
2 11 (20.37%) MS Office
3 4 (7.41%) MS Visio
4 2 (3.70%) MS PowerPoint
Business Applications
1 1 (1.85%) Oracle Applications
Cloud Services
1 5 (9.26%) Amazon AWS
Communications & Networking
1 6 (11.11%) LAN
1 6 (11.11%) WAN
2 5 (9.26%) TCP/IP
3 2 (3.70%) Firewall
4 1 (1.85%) Wireless
Database & Business Intelligence
1 8 (14.81%) SQL Server
2 5 (9.26%) Relational Database
3 2 (3.70%) Data Mining
3 2 (3.70%) SQL Server 2005
General
1 14 (25.93%) Telecoms
2 8 (14.81%) Military
3 7 (12.96%) Finance
4 4 (7.41%) Electronics
5 2 (3.70%) Pharmaceutical
5 2 (3.70%) Aerospace
5 2 (3.70%) Marketing
5 2 (3.70%) French Language
5 2 (3.70%) German Language
5 2 (3.70%) Italian Language
5 2 (3.70%) Spanish Language
6 1 (1.85%) Manufacturing
Job Titles
1 13 (24.07%) Analyst
2 10 (18.52%) Team Leader
3 9 (16.67%) Support Engineer
4 8 (14.81%) Service Analyst
4 8 (14.81%) Service Desk Analyst
5 6 (11.11%) IT Support
6 5 (9.26%) Delivery Manager
6 5 (9.26%) Services Delivery Manager
6 5 (9.26%) Service Manager
6 5 (9.26%) Support Analyst
6 5 (9.26%) Project Manager
6 5 (9.26%) IT Manager
6 5 (9.26%) Delivery Project Manager
7 4 (7.41%) Support Team Leader
7 4 (7.41%) Help Desk Team Lead
8 3 (5.56%) IT Support Analyst
8 3 (5.56%) Technical Support Engineer
8 3 (5.56%) Service Desk Team Leader
8 3 (5.56%) Consultant
8 3 (5.56%) Technical Support
Libraries, Frameworks & Software Standards
1 6 (11.11%) HTML
2 5 (9.26%) Web Services
2 5 (9.26%) JCE
3 4 (7.41%) CSS
3 4 (7.41%) JSP
Miscellaneous
1 6 (11.11%) Chip and PIN
2 5 (9.26%) PMI
2 5 (9.26%) PKI
2 5 (9.26%) Mobile Computing
3 4 (7.41%) Blackberry
4 3 (5.56%) Analytical Skills
5 1 (1.85%) Performance Metrics
5 1 (1.85%) Management Information System
5 1 (1.85%) EPoS
5 1 (1.85%) Enterprise Software
5 1 (1.85%) Computer Science
Operating Systems
1 14 (25.93%) Windows
2 8 (14.81%) Linux
3 5 (9.26%) AIX
3 5 (9.26%) HPUX
3 5 (9.26%) Solaris
4 3 (5.56%) Windows XP
4 3 (5.56%) Windows 7
Processes & Methodologies
1 32 (59.26%) ITIL
2 22 (40.74%) Service Delivery
3 9 (16.67%) Incident Management
3 9 (16.67%) Data Protection
4 7 (12.96%) Change Management
5 6 (11.11%) CRM
5 6 (11.11%) Time Management
5 6 (11.11%) Coaching
6 5 (9.26%) DevOps
6 5 (9.26%) E-Commerce
6 5 (9.26%) PRINCE
6 5 (9.26%) Project Management
6 5 (9.26%) Information Security
7 4 (7.41%) Root Cause Analysis
8 3 (5.56%) Service Management
9 2 (3.70%) Load Balancing
9 2 (3.70%) Information Management
9 2 (3.70%) PRINCE2
9 2 (3.70%) Disaster Recovery
9 2 (3.70%) GAP Analysis
Programming Languages
1 7 (12.96%) Java
2 5 (9.26%) C
2 5 (9.26%) SQL
3 4 (7.41%) JavaScript
4 1 (1.85%) PL/SQL
Qualifications
1 7 (12.96%) Degree
2 5 (9.26%) ITIL Certification
2 5 (9.26%) PMI Certification
3 2 (3.70%) CCNP
3 2 (3.70%) Cisco Certification
3 2 (3.70%) SC Cleared
3 2 (3.70%) Security Cleared
Quality Assurance & Compliance
1 2 (3.70%) HL7
1 2 (3.70%) PCI DSS
2 1 (1.85%) GxP
System Software
1 13 (24.07%) Active Directory
Vendors
1 18 (33.33%) Microsoft
2 9 (16.67%) Oracle
3 6 (11.11%) Cisco
4 2 (3.70%) Salesforce.com
4 2 (3.70%) VMware
5 1 (1.85%) ServiceNow
5 1 (1.85%) Cognizant
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