The table below looks at the statistics for SLA skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 86 91 114
Rank change year-on-year
+5 +23
Permanent jobs citing SLA 30 23 17
As % of all permanent IT jobs located in Cambridge 1.71% 1.51% 0.85%
As % of the Quality Assurance & Compliance category 15.00% 18.25% 11.18%
Number of salaries quoted 25 14 11
Average salary £32,500 £47,500 £32,500
Average salary % change year-on-year
-31.57% +46.15%
UK excluding London average salary £32,500 £36,000 £35,000
% change year-on-year
-9.72% +2.85%
SLA
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Cambridge region.

Quality Assurance & Compliance Category
Cambridge
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
200 126 152
As % of all permanent IT jobs located in Cambridge 11.38% 8.26% 7.62%
Number of salaries quoted 142 92 125
Average salary £35,000 £40,000 £40,000
Average salary % change year-on-year
-12.50% -
90% offered a salary of more than £25,000 £32,500 £27,000
10% offered a salary of more than £54,600 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £40,300
% change year-on-year
- -0.74%

SLA
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Cambridge region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Cambridge

SLA
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Cambridge region.

SLA Salary Trend in Cambridge

SLA
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing SLA across the Cambridge region over the 3 months to 18 September 2014.

SLA Salary Histogram in Cambridge

SLA
Top 30 Related IT Skills in Cambridge

For the 6 months to 18 September 2014, IT jobs across the Cambridge region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 28 (57.14%) ITIL
2 19 (38.78%) Microsoft
2 19 (38.78%) Service Delivery
3 16 (32.65%) MS Excel
4 15 (30.61%) MS Office
5 13 (26.53%) Telecoms
6 12 (24.49%) Military
6 12 (24.49%) Active Directory
7 11 (22.45%) Windows
7 11 (22.45%) Incident Management
8 10 (20.41%) Degree
8 10 (20.41%) Chip and PIN
9 9 (18.37%) Finance
10 8 (16.33%) Data Protection
10 8 (16.33%) Cisco
11 7 (14.29%) Change Management
11 7 (14.29%) MS Exchange
11 7 (14.29%) Time Management
12 6 (12.24%) Exchange Server 5.5
12 6 (12.24%) Electronics
12 6 (12.24%) Exchange Server 2007
12 6 (12.24%) Root Cause Analysis
12 6 (12.24%) CRM
12 6 (12.24%) MS Visio
12 6 (12.24%) Blackberry
12 6 (12.24%) Blackberry Enterprise Server
13 5 (10.20%) Service Management
13 5 (10.20%) E-Commerce
13 5 (10.20%) SQL Server
13 5 (10.20%) Web Services

SLA
Top Related IT Skills in Cambridge by Category

For the 6 months to 18 September 2014, IT jobs across the Cambridge region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 7 (14.29%) MS Exchange
2 6 (12.24%) Exchange Server 5.5
2 6 (12.24%) Exchange Server 2007
2 6 (12.24%) Blackberry Enterprise Server
Applications
1 16 (32.65%) MS Excel
2 15 (30.61%) MS Office
3 6 (12.24%) MS Visio
4 4 (8.16%) MS PowerPoint
Business Applications
1 1 (2.04%) Oracle Applications
Cloud Services
1 5 (10.20%) Amazon AWS
Communications & Networking
1 4 (8.16%) LAN
1 4 (8.16%) WAN
2 2 (4.08%) TCP/IP
2 2 (4.08%) Firewall
3 1 (2.04%) Wireless
Database & Business Intelligence
1 5 (10.20%) SQL Server
2 4 (8.16%) Data Mining
3 2 (4.08%) SQL Server 2005
3 2 (4.08%) Relational Database
4 1 (2.04%) MarkLogic
General
1 13 (26.53%) Telecoms
2 12 (24.49%) Military
3 9 (18.37%) Finance
4 6 (12.24%) Electronics
5 4 (8.16%) Aerospace
5 4 (8.16%) Marketing
5 4 (8.16%) French Language
5 4 (8.16%) German Language
5 4 (8.16%) Italian Language
5 4 (8.16%) Spanish Language
6 2 (4.08%) Manufacturing
6 2 (4.08%) Pharmaceutical
Job Titles
1 11 (22.45%) Team Leader
2 10 (20.41%) Analyst
3 7 (14.29%) Services Delivery Manager
3 7 (14.29%) Service Manager
3 7 (14.29%) Delivery Manager
4 6 (12.24%) IT Support
5 5 (10.20%) Project Manager
5 5 (10.20%) Delivery Project Manager
5 5 (10.20%) Support Analyst
5 5 (10.20%) Service Analyst
5 5 (10.20%) Help Desk Team Lead
5 5 (10.20%) Service Desk Analyst
6 4 (8.16%) IT Support Analyst
6 4 (8.16%) Support Team Leader
7 3 (6.12%) Consultant
7 3 (6.12%) Support Engineer
7 3 (6.12%) Service Desk Team Leader
8 2 (4.08%) Customer Support Engineer
8 2 (4.08%) Infrastructure Manager
8 2 (4.08%) IT Infrastructure Manager
Libraries, Frameworks & Software Standards
1 5 (10.20%) Web Services
2 4 (8.16%) HTML
3 2 (4.08%) CSS
3 2 (4.08%) JSP
3 2 (4.08%) JCE
4 1 (2.04%) .NET
Miscellaneous
1 10 (20.41%) Chip and PIN
2 6 (12.24%) Blackberry
3 5 (10.20%) Analytical Skills
4 3 (6.12%) Statistics
5 2 (4.08%) PKI
5 2 (4.08%) Mobile Computing
5 2 (4.08%) Enterprise Software
5 2 (4.08%) PMI
6 1 (2.04%) EPoS
6 1 (2.04%) Management Information System
6 1 (2.04%) Computer Science
Operating Systems
1 11 (22.45%) Windows
2 3 (6.12%) Linux
3 2 (4.08%) AIX
3 2 (4.08%) HPUX
3 2 (4.08%) Solaris
4 1 (2.04%) Windows XP
4 1 (2.04%) Windows 7
Processes & Methodologies
1 28 (57.14%) ITIL
2 19 (38.78%) Service Delivery
3 11 (22.45%) Incident Management
4 8 (16.33%) Data Protection
5 7 (14.29%) Change Management
5 7 (14.29%) Time Management
6 6 (12.24%) Root Cause Analysis
6 6 (12.24%) CRM
7 5 (10.20%) Service Management
7 5 (10.20%) E-Commerce
7 5 (10.20%) DevOps
8 4 (8.16%) Information Management
8 4 (8.16%) Communications Security
8 4 (8.16%) Coaching
8 4 (8.16%) GAP Analysis
9 2 (4.08%) Load Balancing
9 2 (4.08%) Information Security
9 2 (4.08%) Product Management
9 2 (4.08%) Continuous Improvement
9 2 (4.08%) PRINCE2
Programming Languages
1 3 (6.12%) SQL
2 2 (4.08%) C
2 2 (4.08%) Java
2 2 (4.08%) JavaScript
3 1 (2.04%) PL/SQL
Qualifications
1 10 (20.41%) Degree
2 4 (8.16%) SC Cleared
2 4 (8.16%) Security Cleared
3 2 (4.08%) CCNP
3 2 (4.08%) Cisco Certification
3 2 (4.08%) ITIL Certification
3 2 (4.08%) PMI Certification
Quality Assurance & Compliance
1 4 (8.16%) PCI DSS
2 2 (4.08%) HL7
3 1 (2.04%) GxP
System Software
1 12 (24.49%) Active Directory
Vendors
1 19 (38.78%) Microsoft
2 8 (16.33%) Cisco
3 4 (8.16%) Oracle
3 4 (8.16%) Salesforce.com
4 1 (2.04%) Cognizant
4 1 (2.04%) ServiceNow
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