Cambridge SLA Jobs

The table below looks at the demand for Service Level Agreement (SLA) skills within the Cambridge region with a comparison to our Quality Assurance & Compliance category. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 10 October 2008 with a comparison to the same period last year.

Service Level Agreement (SLA)
Location Aberdeen Altrincham Andover Aylesbury Banbury Barking Barnet Barnsley Basildon Basingstoke Bath Bedford Bedfordshire Belfast Bellshill Berkshire Birmingham Bootle Borehamwood Bournemouth Bracknell Bradford Bridgend Brighton Bristol Bromley Buckingham Buckinghamshire Burnley Burton-upon-Trent Cambridge Cambridgeshire Canary Wharf Cannock Cardiff Caterham Cheadle Chelmsford Cheltenham Chertsey Cheshire Chester Chesterfield Chippenham City of London Clapham Colchester Cornwall Corsham County Antrim County Londonderry Coventry Crawley Crewe Croydon Cumbria Cwmbran Deeside Denbighshire Derby Derbyshire Devon Docklands, London Doncaster Dorset Dudley Dundee Dunfermline Dunstable Ealing East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh England Epsom Essex Exeter Fareham Farnborough Felixstowe Fife Filton Flintshire Folkestone Gateshead Glasgow Gloucester Gloucestershire Great Yarmouth Greenford Guildford Hackney Hammersmith Hampshire Harlow Harrogate Hemel Hempstead Herefordshire Hertfordshire High Wycombe Highlands Hinckley Hitchin Home Counties Horsham Huddersfield Hull Inverness Ipswich Iver Kent Kettering Kingston Upon Thames Knutsford Lancashire Leatherhead Leeds Leicester Leicestershire Lincoln Lincolnshire Liverpool Livingston London Luton Macclesfield Maidenhead Maidstone Manchester Merseyside Middlesbrough Middlesex Midlands Milton Keynes Mitcheldean Newbury Newcastle Newcastle Upon Tyne Newport Newport Pagnell Norfolk North East North Lanarkshire North Wales North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Osterley Oxford Oxfordshire Peterborough Poole Portsmouth Potters Bar Prescot Preston Reading Rickmansworth Rochester Rugby Runcorn Sale Salford Salisbury Scotland Sevenoaks Sheffield Shropshire Skipton Slough Smethwick Solihull Somerset South Croydon South East South Wales South West South Yorkshire Southampton St Albans Staffordshire Staines Stevenage Stockport Stoke Mandeville Stoke-on-Trent Stratford-upon-Avon Suffolk Surbiton Surrey Sussex Swindon Tadworth Teddington Telford Thame Thames Valley Tonbridge Torfaen Towcester Trowbridge Tyne and Wear UK Uxbridge Wakefield Wales Walsall Warrington Warwick Warwickshire Watford Wellingborough Wells Welwyn Garden City West Lothian West Malling West Midlands West Sussex West Yorkshire Weston-super-Mare Wetherby Weybridge Wiltshire Wimbledon Windsor Wirral Woking Wolverhampton York Yorkshire	3 months to 10 Oct 2008	Same period last year
Rank	114	121
Rank change on same period last year	+7
Matching permanent IT job ads	11	12
As % of all UK permanent IT job ads sampled	0.006 %	0.005 %
As % of the category below	5.164 %	9.375 %
Salaries quoted	9	9
Average minimum salary	£24,444	£24,111
Average salary	£26,167	£25,833
% change on same period last year	+1.29 %
Average maximum salary	£27,889	£27,556
UK excluding London average salary	£35,284	£34,625
% change on same period last year	+1.90 %
Quality Assurance & Compliance Cambridge
Matching permanent IT job ads	213	128
As % of all UK permanent IT job ads sampled	0.123 %	0.055 %
Salaries quoted	193	101
Average minimum salary	£32,350	£33,839
Average salary	£35,565	£35,881
% change on same period last year	-0.88 %
Average maximum salary	£38,781	£37,924
UK excluding London average salary	£39,882	£39,897
% change on same period last year	-0.03 %
SLA Cambridgeshire

SLA
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing SLA across the Cambridge region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Cambridge region.

SLA
Salary Histogram

The chart provides a salary histogram for IT jobs citing SLA across the Cambridge region over the 3 months to 10 October 2008.

SLA
Top 30 Related IT Skills

For the 6 months to 10 October 2008, IT jobs across the Cambridge region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 18 (52.94 %) Microsoft 2 17 (50.00 %) Windows 3 13 (38.24 %) MS Excel 4 10 (29.41 %) Health 5 9 (26.47 %) Banking 5 9 (26.47 %) Telecoms 5 9 (26.47 %) Windows Server 2003 5 9 (26.47 %) SQL 6 6 (17.65 %) Back Office 6 6 (17.65 %) ITIL 6 6 (17.65 %) Windows 2000 6 6 (17.65 %) Active Directory 7 5 (14.71 %) MS Exchange 7 5 (14.71 %) MS Office 7 5 (14.71 %) Citrix

8 4 (11.76 %) Microsoft Certification 8 4 (11.76 %) IIS 8 4 (11.76 %) MCSE 8 4 (11.76 %) Windows XP 8 4 (11.76 %) Cisco 8 4 (11.76 %) Finance 8 4 (11.76 %) Degree 8 4 (11.76 %) Exchange Server 2003 9 3 (8.824 %) Windows 2000 Server 9 3 (8.824 %) Incident Management 9 3 (8.824 %) Exchange Server 2000 9 3 (8.824 %) HP 9 3 (8.824 %) SAN 9 3 (8.824 %) MCSA 9 3 (8.824 %) E-Commerce

SLA
Top Related IT Skills by Category

For the 6 months to 10 October 2008, IT jobs across the Cambridge region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Development 1 1 (2.941 %) .NET	Application Platforms 1 5 (14.71 %) MS Exchange 2 4 (11.76 %) IIS 2 4 (11.76 %) Exchange Server 2003 3 3 (8.824 %) Exchange Server 2000 4 1 (2.941 %) Apache
Applications 1 13 (38.24 %) MS Excel 2 5 (14.71 %) MS Office 3 1 (2.941 %) MS PowerPoint	Communications & Networking 1 3 (8.824 %) SAN 2 1 (2.941 %) Firewall
Database & Business Intelligence 1 2 (5.882 %) Crystal Reports 1 2 (5.882 %) RDBMS 2 1 (2.941 %) DB2 UDB 2 1 (2.941 %) DB2	General 1 10 (29.41 %) Health 2 9 (26.47 %) Banking 2 9 (26.47 %) Telecoms 3 6 (17.65 %) Back Office 4 4 (11.76 %) Finance 5 1 (2.941 %) Pensions
Job Titles 1 10 (29.41 %) Support Manager 2 9 (26.47 %) Operations Manager 3 7 (20.59 %) Analyst 3 7 (20.59 %) Trainee 4 6 (17.65 %) IT Support Technician 4 6 (17.65 %) Support Technician 4 6 (17.65 %) Support Analyst 5 5 (14.71 %) Desktop Support 6 3 (8.824 %) Applications Support 6 3 (8.824 %) Senior Analyst 6 3 (8.824 %) Service Manager 6 3 (8.824 %) Desktop Support Analyst 6 3 (8.824 %) Applications Support Analyst 6 3 (8.824 %) Desktop Analyst 6 3 (8.824 %) Service Desk Manager 6 3 (8.824 %) Senior Desktop Analyst 6 3 (8.824 %) Senior Desktop Support 6 3 (8.824 %) Senior Desktop Support Analyst 6 3 (8.824 %) Senior Support Analyst 7 2 (5.882 %) Desktop Manager	Miscellaneous 1 2 (5.882 %) Computer Science
Operating Systems 1 17 (50.00 %) Windows 2 9 (26.47 %) Windows Server 2003 3 6 (17.65 %) Windows 2000 4 4 (11.76 %) Windows XP 5 3 (8.824 %) Windows 2000 Server 6 2 (5.882 %) Linux 7 1 (2.941 %) Solaris	Processes & Methodologies 1 6 (17.65 %) ITIL 2 3 (8.824 %) E-Commerce 2 3 (8.824 %) Service Delivery 2 3 (8.824 %) Incident Management 3 2 (5.882 %) Time Management 4 1 (2.941 %) Problem Management 4 1 (2.941 %) Information Security
Programming Languages 1 9 (26.47 %) SQL 2 3 (8.824 %) PL/SQL 3 2 (5.882 %) VBA 3 2 (5.882 %) VB 4 1 (2.941 %) VB.NET 4 1 (2.941 %) C 4 1 (2.941 %) C++ 4 1 (2.941 %) Java	Qualifications 1 4 (11.76 %) MCSE 1 4 (11.76 %) Microsoft Certification 1 4 (11.76 %) Degree 2 3 (8.824 %) MCSA 3 2 (5.882 %) ITIL Certification
Quality Assurance & Compliance 1 2 (5.882 %) QA	System Software 1 6 (17.65 %) Active Directory 2 1 (2.941 %) Terminal Services
Vendors 1 18 (52.94 %) Microsoft 2 5 (14.71 %) Citrix 3 4 (11.76 %) Cisco 4 3 (8.824 %) HP 4 3 (8.824 %) VMware 5 2 (5.882 %) Oracle 6 1 (2.941 %) CA 6 1 (2.941 %) VERITAS 6 1 (2.941 %) Sophos 6 1 (2.941 %) WatchGuard