The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the Cambridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Engineer
Rank 37 35 36
Rank change year-on-year
-2 +1
Contract jobs requiring a Support Engineer 11 8 13
As % of all contract IT jobs located in Cambridge 2.44% 2.15% 3.16%
As % of the Job Titles category 2.63% 2.29% 3.33%
Number of daily rates quoted 3 2 4
Average daily rate
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£288 £175 £220
Average daily rate % change year-on-year
+64.28% -20.45%
90% offered a daily rate of more than £150 £175 £187
10% offered a daily rate of more than £398 £175 £278
UK excluding London average daily rate £220 £225 £249
% change year-on-year
-2.22% -9.54%
Number of hourly rates quoted 3 0 3
Average hourly rate £16.00 - £110.00
UK excluding London average hourly rate £15.00 £13.87 £15.00
% change year-on-year
+8.14% -7.53%
Support Engineer
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Cambridge
Contract IT job ads with a match in the
Job Titles category
419 349 390
As % of all contract IT jobs located in Cambridge 93.11% 93.82% 94.66%
Number of daily rates quoted 266 155 176
Average daily rate £370 £350 £330
Average daily rate % change year-on-year
+5.71% +6.06%
90% offered a daily rate of more than £200 £175 £190
10% offered a daily rate of more than £500 £508 £450
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 51 36 88
Average hourly rate £24.50 £37.50 £35.00
Average hourly rate % change year-on-year
-34.66% +7.14%
90% offered a hourly rate of more than £16.00 £11.00 £12.00
10% offered a hourly rate of more than £57.50 £57.30 £45.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Support Engineer
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Cambridge

Support Engineer
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the Cambridge region.

Support Engineer Daily Rate Trend in Cambridge

Support Engineer
Daily Rate Histogram in Cambridge

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the Cambridge region over the 3 months to 19 September 2014.

Support Engineer Daily Rate Histogram in Cambridge

Support Engineer
Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the Cambridge region.

Support Engineer Hourly Rate Trend in Cambridge

Support Engineer
Hourly Rate Histogram in Cambridge

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the Cambridge region over the 3 months to 19 September 2014.

Support Engineer Hourly Rate Histogram in Cambridge

Support Engineer
Top 30 Related IT Skills in Cambridge

For the 6 months to 19 September 2014, IT contractor jobs across the Cambridge region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 14 (66.67%) Windows
2 9 (42.86%) Windows 7
3 7 (33.33%) WAN
3 7 (33.33%) LAN
3 7 (33.33%) Cisco
3 7 (33.33%) Microsoft
3 7 (33.33%) Active Directory
4 6 (28.57%) DNS
4 6 (28.57%) DHCP
4 6 (28.57%) Linux
4 6 (28.57%) Windows Server 2008
5 5 (23.81%) Windows Server 2012
5 5 (23.81%) SAN
6 4 (19.05%) Microsoft Certification
6 4 (19.05%) VoIP
6 4 (19.05%) MCSE
6 4 (19.05%) MS Office
6 4 (19.05%) TCP/IP
6 4 (19.05%) MS Excel
6 4 (19.05%) MS Exchange
6 4 (19.05%) Windows 8
6 4 (19.05%) SC Cleared
6 4 (19.05%) Security Cleared
7 3 (14.29%) SCCM
7 3 (14.29%) UNIX
7 3 (14.29%) Windows XP
7 3 (14.29%) Citrix
7 3 (14.29%) CheckPoint
7 3 (14.29%) Internet
7 3 (14.29%) Blackberry

Support Engineer
Top Related IT Skills in Cambridge by Category

For the 6 months to 19 September 2014, IT contractor jobs across the Cambridge region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (19.05%) MS Exchange
2 2 (9.52%) Exchange Server 2007
3 1 (4.76%) Exchange Server 2010
3 1 (4.76%) Exchange Server 2003
3 1 (4.76%) IBM Notes
Applications
1 4 (19.05%) MS Office
1 4 (19.05%) MS Excel
Communications & Networking
1 7 (33.33%) WAN
1 7 (33.33%) LAN
2 6 (28.57%) DNS
2 6 (28.57%) DHCP
3 5 (23.81%) SAN
4 4 (19.05%) VoIP
4 4 (19.05%) TCP/IP
5 3 (14.29%) Internet
6 2 (9.52%) VPN
6 2 (9.52%) VLAN
7 1 (4.76%) NAS
7 1 (4.76%) Cisco ASA
7 1 (4.76%) Firewall
General
1 1 (4.76%) Telecoms
1 1 (4.76%) Finance
Miscellaneous
1 3 (14.29%) Blackberry
2 2 (9.52%) Video Conferencing
2 2 (9.52%) Analytical Skills
3 1 (4.76%) CLARiiON
3 1 (4.76%) Clustering
Operating Systems
1 14 (66.67%) Windows
2 9 (42.86%) Windows 7
3 6 (28.57%) Linux
3 6 (28.57%) Windows Server 2008
4 5 (23.81%) Windows Server 2012
5 4 (19.05%) Windows 8
6 3 (14.29%) UNIX
6 3 (14.29%) Windows XP
7 2 (9.52%) Windows Server 2003
8 1 (4.76%) Red Hat Enterprise Linux
Processes & Methodologies
1 2 (9.52%) Incident Management
2 1 (4.76%) ITIL
2 1 (4.76%) Disaster Recovery
2 1 (4.76%) Data Security
Programming Languages
1 1 (4.76%) SQL
Qualifications
1 4 (19.05%) Microsoft Certification
1 4 (19.05%) MCSE
1 4 (19.05%) SC Cleared
1 4 (19.05%) Security Cleared
2 2 (9.52%) A+ Certification
2 2 (9.52%) MCP
2 2 (9.52%) MCSA
2 2 (9.52%) MOS
3 1 (4.76%) RHCA
3 1 (4.76%) VMware Certified Professional (VCP)
3 1 (4.76%) MCDST
3 1 (4.76%) CCNA
3 1 (4.76%) Cisco Certification
3 1 (4.76%) RHCE
Quality Assurance & Compliance
1 2 (9.52%) PCI DSS
System Software
1 7 (33.33%) Active Directory
2 1 (4.76%) vSphere
Systems Management
1 3 (14.29%) SCCM
2 2 (9.52%) Norton AntiVirus
2 2 (9.52%) Symantec Enterprise Vault
3 1 (4.76%) OpenView Configuration Management
Vendors
1 7 (33.33%) Cisco
1 7 (33.33%) Microsoft
2 3 (14.29%) Citrix
2 3 (14.29%) CheckPoint
2 3 (14.29%) VMware
3 2 (9.52%) Symantec
3 2 (9.52%) Remedy
3 2 (9.52%) Apple
3 2 (9.52%) Nokia
3 2 (9.52%) EMC
4 1 (4.76%) F5
4 1 (4.76%) HP
4 1 (4.76%) Lotus
4 1 (4.76%) Red Hat
4 1 (4.76%) NetApp
4 1 (4.76%) Wyse