The statistics below represent IT jobs advertised across the East of England region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
IT Support
England / East of England
Rank 141 151 155
Rank change year-on-year
+10 +4
Permanent jobs requiring an IT Support 120 122 127
As % of all permanent IT jobs located in the East of England 1.96% 1.65% 1.67%
As % of the Job Titles category 2.04% 1.72% 1.73%
Number of salaries quoted 109 97 120
Median salary £25,000 £26,500 £22,500
Median salary % change year-on-year
-5.66% +17.77%
90% offered a salary of more than £18,000 £20,500 £18,000
10% offered a salary of more than £38,800 £37,500 £35,000
UK excluding London median salary £25,000 £25,000 £25,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
5896 7113 7361
As % of all permanent IT jobs located in the East of England 96.37% 96.38% 97.06%
Number of salaries quoted 4809 5723 5953
Median salary £45,000 £43,000 £42,500
Median salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £25,500 £26,250 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

IT Support
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the East of England

IT Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the East of England region.

IT Support Salary Trend in the East of England

IT Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing IT Support across the East of England region over the 3 months to 27 February 2017.

IT Support Salary Histogram in the East of England

IT Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East of England region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +24 57 £23,250 -12.26% 3
Cambridgeshire +12 25 £28,000 +6.66% 5
Essex -6 14 £23,500 -11.32% 2
Suffolk +22 12 £27,500 +22.22% 3
Bedfordshire +10 7 £30,000 - 3
Norfolk -11 5 £21,616 -38.24% 2
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 27 February 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring IT Support in the job title.

1 135 (61.09%) Windows
2 103 (46.61%) Active Directory
3 92 (41.63%) Microsoft
4 76 (34.39%) Windows Server
5 61 (27.60%) Windows 7
6 58 (26.24%) MS Exchange
7 57 (25.79%) MS Excel
7 57 (25.79%) MS Office
8 47 (21.27%) Office 365
9 43 (19.46%) Windows Server 2008
10 35 (15.84%) Microsoft Certification
11 34 (15.38%) TCP/IP
12 33 (14.93%) Firewall
12 33 (14.93%) Driving Licence
13 31 (14.03%) ITIL
14 29 (13.12%) Windows 10
15 27 (12.22%) Windows Server 2012
16 26 (11.76%) VMware
17 24 (10.86%) DNS
18 22 (9.95%) Linux
18 22 (9.95%) SQL
18 22 (9.95%) Hyper-V
19 21 (9.50%) SharePoint
20 20 (9.05%) Citrix
20 20 (9.05%) MCP
21 18 (8.14%) MCSE
21 18 (8.14%) MCSA
21 18 (8.14%) Windows 8
22 17 (7.69%) SQL Server
23 16 (7.24%) CCNA

IT Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 58 (26.24%) MS Exchange
2 21 (9.50%) SharePoint
3 14 (6.33%) Exchange Server 2010
4 4 (1.81%) Skype for Business
5 3 (1.36%) Exchange Server 2013
5 3 (1.36%) IIS
6 1 (0.45%) Exchange Server 2007
Applications
1 57 (25.79%) MS Excel
1 57 (25.79%) MS Office
2 2 (0.90%) MS PowerPoint
3 1 (0.45%) MS Visio
Business Applications
1 3 (1.36%) Dynamics CRM
2 2 (0.90%) Dynamics NAV
3 1 (0.45%) Oracle ERP
3 1 (0.45%) SAP CRM
3 1 (0.45%) SystmOne
Cloud Services
1 47 (21.27%) Office 365
2 15 (6.79%) Microsoft Azure
3 14 (6.33%) Amazon AWS
4 5 (2.26%) Google Cloud Platform
5 4 (1.81%) Cloud Computing
6 3 (1.36%) SaaS
7 2 (0.90%) OneDrive
8 1 (0.45%) Adobe Creative Cloud
8 1 (0.45%) G Suite
Communications & Networking
1 34 (15.38%) TCP/IP
2 33 (14.93%) Firewall
3 24 (10.86%) DNS
4 15 (6.79%) Remote Desktop
5 14 (6.33%) LAN
6 13 (5.88%) DHCP
6 13 (5.88%) VPN
7 12 (5.43%) Internet
8 11 (4.98%) VoIP
8 11 (4.98%) WAN
8 11 (4.98%) Wi-Fi
9 10 (4.52%) Wireless
10 7 (3.17%) SAN
11 6 (2.71%) HTTP
11 6 (2.71%) HTTPS
11 6 (2.71%) SMTP
12 5 (2.26%) IMAP
12 5 (2.26%) SNMP
13 2 (0.90%) PPP
13 2 (0.90%) Skype
Database & Business Intelligence
1 17 (7.69%) SQL Server
2 5 (2.26%) MySQL
3 2 (0.90%) Crystal Reports
4 1 (0.45%) BusinessObjects
4 1 (0.45%) Relational Database
4 1 (0.45%) SQL Server 2008
4 1 (0.45%) SQL Server Reporting Services
Development Applications
1 2 (0.90%) JIRA
2 1 (0.45%) Ant
2 1 (0.45%) Team Foundation Server
2 1 (0.45%) Visual Studio
General
1 13 (5.88%) Finance
1 13 (5.88%) Telecoms
2 8 (3.62%) Manufacturing
2 8 (3.62%) Retail
3 4 (1.81%) Pharmaceutical
4 3 (1.36%) Advertising
4 3 (1.36%) Banking
5 2 (0.90%) Aerospace
5 2 (0.90%) Front Office
5 2 (0.90%) Legal
6 1 (0.45%) Marketing
Libraries, Frameworks & Software Standards
1 10 (4.52%) Web Services
2 5 (2.26%) EDI
3 4 (1.81%) .NET
4 3 (1.36%) ASP.NET
4 3 (1.36%) HTML
5 2 (0.90%) CSS
6 1 (0.45%) Middleware
6 1 (0.45%) XML
6 1 (0.45%) XSLT
Miscellaneous
1 33 (14.93%) Driving Licence
2 10 (4.52%) Analytical Skills
3 7 (3.17%) Data Centre
4 5 (2.26%) Clustering
4 5 (2.26%) Fat Client
4 5 (2.26%) Thin Client
5 3 (1.36%) Management Information System
6 2 (0.90%) Computer Science
6 2 (0.90%) PDA
7 1 (0.45%) CCTV
7 1 (0.45%) CMDB
7 1 (0.45%) Data Protection Act
7 1 (0.45%) Digital Media
7 1 (0.45%) Enterprise Software
7 1 (0.45%) Handset
7 1 (0.45%) Linux Command Line
7 1 (0.45%) NHS
7 1 (0.45%) Replication
7 1 (0.45%) Smartcard
Operating Systems
1 135 (61.09%) Windows
2 76 (34.39%) Windows Server
3 61 (27.60%) Windows 7
4 43 (19.46%) Windows Server 2008
5 29 (13.12%) Windows 10
6 27 (12.22%) Windows Server 2012
7 22 (9.95%) Linux
8 18 (8.14%) Windows 8
9 11 (4.98%) Unix
10 8 (3.62%) Windows Server 2003
11 7 (3.17%) Ubuntu
11 7 (3.17%) Windows XP
12 6 (2.71%) Mac OS X
13 5 (2.26%) Mac OS
13 5 (2.26%) Windows Vista
14 1 (0.45%) Apple iOS
Processes & Methodologies
1 31 (14.03%) ITIL
2 14 (6.33%) Change Management
3 13 (5.88%) Process Improvement
4 11 (4.98%) Incident Management
5 9 (4.07%) ERP
5 9 (4.07%) Time Management
6 8 (3.62%) Service Delivery
7 7 (3.17%) Disaster Recovery
7 7 (3.17%) High Availability
8 6 (2.71%) Continuous Improvement
8 6 (2.71%) CRM
8 6 (2.71%) Stakeholder Management
9 5 (2.26%) Infrastructure Management
9 5 (2.26%) Operations Management
9 5 (2.26%) Presales
9 5 (2.26%) Ticket Management
10 4 (1.81%) Data Entry
10 4 (1.81%) Mobile Device Management
10 4 (1.81%) Network Management
10 4 (1.81%) Problem Management
Programming Languages
1 22 (9.95%) SQL
2 2 (0.90%) C#
2 2 (0.90%) JavaScript
2 2 (0.90%) VB
2 2 (0.90%) VB.NET
3 1 (0.45%) ABAP
3 1 (0.45%) C
3 1 (0.45%) PowerShell
Qualifications
1 35 (15.84%) Microsoft Certification
2 20 (9.05%) MCP
3 18 (8.14%) MCSA
3 18 (8.14%) MCSE
4 16 (7.24%) CCNA
4 16 (7.24%) Cisco Certification
5 12 (5.43%) A+ Certification
6 11 (4.98%) Degree
7 8 (3.62%) MCTS
8 7 (3.17%) Network+ Certification
8 7 (3.17%) SC Cleared
8 7 (3.17%) Security Cleared
9 2 (0.90%) ITIL Certification
9 2 (0.90%) MCITP
9 2 (0.90%) VMware Certified Professional (VCP)
10 1 (0.45%) CEH
10 1 (0.45%) CISSP
10 1 (0.45%) Citrix Certification
10 1 (0.45%) GIAC
10 1 (0.45%) Security+ Certification
Quality Assurance & Compliance
1 7 (3.17%) SLA
2 2 (0.90%) ISO/IEC 27001
3 1 (0.45%) HL7
3 1 (0.45%) PMO
3 1 (0.45%) QA
System Software
1 103 (46.61%) Active Directory
2 22 (9.95%) Hyper-V
3 15 (6.79%) VMware Infrastructure
4 12 (5.43%) VMware ESXi
5 7 (3.17%) vSphere
6 5 (2.26%) VMware ESX
7 4 (1.81%) Terminal Services
8 3 (1.36%) XenApp
9 2 (0.90%) Virtual Servers
10 1 (0.45%) Citrix Presentation Server
10 1 (0.45%) Virtual Machines
Systems Management
1 7 (3.17%) Backup Exec
2 6 (2.71%) SCCM
3 5 (2.26%) Nagios
4 1 (0.45%) SCOM
Vendors
1 92 (41.63%) Microsoft
2 26 (11.76%) VMware
3 20 (9.05%) Citrix
4 16 (7.24%) Cisco
5 9 (4.07%) HP
6 8 (3.62%) Google
7 6 (2.71%) Sophos
8 5 (2.26%) WatchGuard
9 4 (1.81%) Mitel
10 3 (1.36%) SAP
11 2 (0.90%) Apple
11 2 (0.90%) IBM
11 2 (0.90%) Symantec
12 1 (0.45%) Adobe
12 1 (0.45%) AppSense
12 1 (0.45%) Avaya
12 1 (0.45%) CommVault
12 1 (0.45%) JD Edwards
12 1 (0.45%) NetApp
12 1 (0.45%) Oracle
Bedford, Bedfordshire
ARC IT Recruitment Ltd
Salary: Up to £30K Plus Excellent Benefits
Posted: 3 days ago
Luton, Bedfordshire
Deerfoot IT Resources Ltd
Salary: £25000 - £40000 per annum
Posted: 5 days ago
Huntingdon, Cambridgeshire
CPS Group UK
Salary: £25000 - £30000 per annum + Additional benefits
Posted: 4 days ago
Ipswich, Suffolk
Hurren and Hope
Salary: £18k - 21k per year + Flexibility on salary for more senior engineers
Posted: 4 days ago
Norfolk
Tec Partners
Salary: £18000.00 - £23000.00 per annum
Posted: 3 days ago
Loughton, Essex
Galliard Homes
Salary: From £18,000 to £20,000 per annum
Posted: 12 days ago
Watford
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £28000.00 per annum
Posted: 10 days ago
Great Yarmouth, Norfolk
Webrecruit
Salary: From £20,000 to £22,000 per annum DOE Plus Benefits
Posted: 5 days ago
Loughton, Essex
Galliard Homes
Salary: From £30,000 to £35,000 per annum
Posted: 12 days ago
Bedford, Bedfordshire
Community Dental Services
Salary: From £21,909 to £28,462 per annum depending on experience
Posted: 13 days ago
Huntingdon, Cambridgeshire
Computer Network Services Ltd
Salary: From £17,000 to £21,000 per annum
Posted: 13 days ago
Watford
Hays London City Cheapside
Salary: £23000.00 - £27000 per annum + Training + Progression+ Pension
Posted: 18 days ago
Bury St. Edmunds, Suffolk
Chris Cobbold Ltd
Salary: From £24,000 to £28,000 per annum + benefits + career progression
Posted: 4 days ago
Peterborough
Hays Specialist Recruitment Ltd
Salary: £35000.00 - £40000.00 per annum
Posted: 26 days ago
Watford
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £35000.00 per annum
Posted: 26 days ago