The statistics below represent IT jobs advertised across the East of England region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 May 2016 with a comparison to same period over 2 years.

3 months to
5 May 2016
Same period 2015 Same period 2014
IT Support
Rank 173 164 172
Rank change year-on-year
-9 +8
Permanent jobs requiring an IT Support 93 110 128
As % of all permanent IT jobs located in the East of England 1.35% 1.43% 1.49%
As % of the Job Titles category 1.42% 1.46% 1.53%
Number of salaries quoted 79 101 103
Median salary £25,250 £25,000 £25,000
Median salary % change year-on-year
+1.00% -
90% offered a salary of more than £20,350 £18,900 £18,000
10% offered a salary of more than £32,650 £36,300 £35,000
UK excluding London median salary £25,500 £25,000 £24,500
% change year-on-year
+2.00% +2.04%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6571 7528 8361
As % of all permanent IT jobs located in the East of England 95.73% 97.68% 97.52%
Number of salaries quoted 5448 6168 6954
Median salary £44,000 £42,500 £40,000
Median salary % change year-on-year
+3.52% +6.25%
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £65,000 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the East of England

IT Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the East of England region.

IT Support Salary Trend in the East of England

IT Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing IT Support across the East of England region over the 3 months to 5 May 2016.

IT Support Salary Histogram in the East of England

IT Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East of England region over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +5 35 £26,500 -1.85% 3
Essex +25 29 £26,500 +13.97% 2
Suffolk +6 18 £23,000 +15.00% 2
Cambridgeshire -2 15 £20,500 -12.76% 5
Bedfordshire -3 9 £26,500 +12.76% 2
Norfolk +17 6 £21,500 -4.44% 1
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 5 May 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring IT Support in the job title.

1 149 (65.35%) Windows
2 125 (54.82%) Active Directory
3 106 (46.49%) Microsoft
4 79 (34.65%) MS Office
5 75 (32.89%) Windows Server
6 68 (29.82%) MS Exchange
7 60 (26.32%) Windows 7
8 59 (25.88%) MS Excel
9 56 (24.56%) ITIL
10 52 (22.81%) Cisco
11 51 (22.37%) Windows Server 2008
12 50 (21.93%) Linux
13 47 (20.61%) VMware
14 44 (19.30%) Analytical Skills
15 40 (17.54%) Windows Server 2012
15 40 (17.54%) SQL Server
16 39 (17.11%) DNS
16 39 (17.11%) Windows 8
17 38 (16.67%) DHCP
17 38 (16.67%) SQL
18 37 (16.23%) Windows XP
18 37 (16.23%) Exchange Server 2010
18 37 (16.23%) Hyper-V
19 36 (15.79%) Windows Server 2003
19 36 (15.79%) Degree
20 35 (15.35%) Firewall
21 33 (14.47%) TCP/IP
22 31 (13.60%) VPN
22 31 (13.60%) SAN
23 29 (12.72%) Exchange Server 2007

IT Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 68 (29.82%) MS Exchange
2 37 (16.23%) Exchange Server 2010
3 29 (12.72%) Exchange Server 2007
4 27 (11.84%) Blackberry Enterprise Server
4 27 (11.84%) Exchange Server 2013
5 25 (10.96%) Exchange Server 2003
6 6 (2.63%) Apache
6 6 (2.63%) JBoss
6 6 (2.63%) Tomcat
7 5 (2.19%) IIS
8 4 (1.75%) SharePoint
9 2 (0.88%) Alfresco
9 2 (0.88%) BizTalk Server
10 1 (0.44%) Apache Pig
10 1 (0.44%) ArcGIS
10 1 (0.44%) CMS
10 1 (0.44%) Confluence
10 1 (0.44%) nginx
10 1 (0.44%) Skype for Business
10 1 (0.44%) WebSphere
Applications
1 79 (34.65%) MS Office
2 59 (25.88%) MS Excel
3 2 (0.88%) Photoshop
Business Applications
1 2 (0.88%) Dynamics NAV
1 2 (0.88%) Sage 200
2 1 (0.44%) Dynamics GP
2 1 (0.44%) SAP Business One
Cloud Services
1 22 (9.65%) Office 365
2 3 (1.32%) Microsoft Azure
3 1 (0.44%) Amazon AWS
3 1 (0.44%) GitHub
3 1 (0.44%) Google Analytics
3 1 (0.44%) Mimecast
3 1 (0.44%) OneDrive
3 1 (0.44%) Trello
Communications & Networking
1 39 (17.11%) DNS
2 38 (16.67%) DHCP
3 35 (15.35%) Firewall
4 33 (14.47%) TCP/IP
5 31 (13.60%) SAN
5 31 (13.60%) VPN
6 27 (11.84%) Wireless
7 24 (10.53%) SMTP
7 24 (10.53%) VLAN
8 23 (10.09%) DMZ
8 23 (10.09%) IMAP
9 15 (6.58%) LAN
9 15 (6.58%) NAS
10 14 (6.14%) Remote Desktop
10 14 (6.14%) WAN
11 9 (3.95%) VoIP
12 8 (3.51%) Skype
13 3 (1.32%) Internet
14 1 (0.44%) BGP
14 1 (0.44%) OSPF
Database & Business Intelligence
1 40 (17.54%) SQL Server
2 8 (3.51%) SQL Server 2008
3 7 (3.07%) MySQL
4 2 (0.88%) Big Data
4 2 (0.88%) Crystal Reports
4 2 (0.88%) Oracle Database
5 1 (0.44%) Amazon DynamoDB
5 1 (0.44%) Apache Hive
5 1 (0.44%) GIS
5 1 (0.44%) Hadoop
5 1 (0.44%) MongoDB
5 1 (0.44%) Neo4j
5 1 (0.44%) NoSQL
5 1 (0.44%) PostgreSQL
5 1 (0.44%) SQL Server 2005
5 1 (0.44%) SQL Server 2012
Development Applications
1 7 (3.07%) Visual Studio
2 1 (0.44%) Apache Continuum
2 1 (0.44%) Jenkins
2 1 (0.44%) JIRA
2 1 (0.44%) Maven
2 1 (0.44%) Subversion
General
1 22 (9.65%) Finance
2 7 (3.07%) Law
2 7 (3.07%) Legal
3 6 (2.63%) Marketing
4 5 (2.19%) Banking
5 2 (0.88%) Financial Institution
5 2 (0.88%) Retail
5 2 (0.88%) Telecoms
6 1 (0.44%) Automotive
6 1 (0.44%) Back Office
6 1 (0.44%) Manufacturing
6 1 (0.44%) Pharmaceutical
6 1 (0.44%) Spanish Language
Libraries, Frameworks & Software Standards
1 23 (10.09%) MAPI
2 8 (3.51%) .NET
2 8 (3.51%) jQuery
3 7 (3.07%) ASP.NET
3 7 (3.07%) CSS
3 7 (3.07%) HTML
4 5 (2.19%) XML
4 5 (2.19%) XML Messaging
5 2 (0.88%) ODBC
5 2 (0.88%) Web Services
6 1 (0.44%) Ajax
6 1 (0.44%) AngularJS
6 1 (0.44%) Apache Camel
6 1 (0.44%) EDI
6 1 (0.44%) Java EE
6 1 (0.44%) OSGi
6 1 (0.44%) REST
6 1 (0.44%) SOAP
Miscellaneous
1 44 (19.30%) Analytical Skills
2 25 (10.96%) Blackberry
3 23 (10.09%) iPhone
3 23 (10.09%) PDA
4 19 (8.33%) Replication
5 10 (4.39%) Computer Science
6 6 (2.63%) Data Centre
7 5 (2.19%) Client/Server
7 5 (2.19%) Foreign Exchange (FX)
8 4 (1.75%) Driving Licence
9 3 (1.32%) Fat Client
9 3 (1.32%) Thin Client
10 2 (0.88%) EPoS
10 2 (0.88%) Social Media
11 1 (0.44%) CMDB
11 1 (0.44%) Data Extraction
11 1 (0.44%) DataPower
11 1 (0.44%) EqualLogic
11 1 (0.44%) Video Conferencing
11 1 (0.44%) Wiki
Operating Systems
1 149 (65.35%) Windows
2 75 (32.89%) Windows Server
3 60 (26.32%) Windows 7
4 51 (22.37%) Windows Server 2008
5 50 (21.93%) Linux
6 40 (17.54%) Windows Server 2012
7 39 (17.11%) Windows 8
8 37 (16.23%) Windows XP
9 36 (15.79%) Windows Server 2003
10 28 (12.28%) Windows 10
11 25 (10.96%) Windows Vista
12 23 (10.09%) Android
13 6 (2.63%) Unix
14 4 (1.75%) Mac OS
14 4 (1.75%) SUSE
14 4 (1.75%) SUSE Linux Enterprise Server
15 1 (0.44%) Apple iOS
15 1 (0.44%) Windows Phone
Processes & Methodologies
1 56 (24.56%) ITIL
2 15 (6.58%) CRM
2 15 (6.58%) Service Delivery
3 14 (6.14%) Project Management
4 13 (5.70%) Time Management
5 12 (5.26%) Disaster Recovery
5 12 (5.26%) Service Management
6 11 (4.82%) Problem Management
7 9 (3.95%) Data Analysis
7 9 (3.95%) Incident Management
7 9 (3.95%) ITIL V3
8 7 (3.07%) Network Management
9 5 (2.19%) Business Continuity
9 5 (2.19%) Change Management
9 5 (2.19%) Migration
10 4 (1.75%) Defect Management
10 4 (1.75%) PRINCE2
10 4 (1.75%) SDLC
10 4 (1.75%) Test Management
11 3 (1.32%) Database Mirroring
Programming Languages
1 38 (16.67%) SQL
2 8 (3.51%) C#
2 8 (3.51%) JavaScript
2 8 (3.51%) Shell Script
3 5 (2.19%) VB
4 4 (1.75%) C
5 3 (1.32%) PowerShell
6 2 (0.88%) Java
7 1 (0.44%) Groovy
7 1 (0.44%) Python
7 1 (0.44%) VB.NET
Qualifications
1 36 (15.79%) Degree
2 23 (10.09%) Microsoft Certification
3 7 (3.07%) A+ Certification
4 6 (2.63%) ITIL Foundation Certificate
5 5 (2.19%) DBS Check
5 5 (2.19%) MCP
5 5 (2.19%) Postgraduate
6 4 (1.75%) ITIL Certification
6 4 (1.75%) MCSA
7 3 (1.32%) MCSE
8 1 (0.44%) APMG
8 1 (0.44%) CCNA
8 1 (0.44%) Cisco Certification
8 1 (0.44%) MCITP
Quality Assurance & Compliance
1 24 (10.53%) SLA
2 1 (0.44%) PCI DSS
2 1 (0.44%) QA
2 1 (0.44%) SNOMED CT
System Software
1 125 (54.82%) Active Directory
2 37 (16.23%) Hyper-V
3 26 (11.40%) VMware Infrastructure
4 15 (6.58%) NFS
5 13 (5.70%) VMware ESXi
6 5 (2.19%) vSphere
7 4 (1.75%) VMware ESX
8 2 (0.88%) XenApp
9 1 (0.44%) Microsoft Virtual Server
9 1 (0.44%) ProxySG
Systems Management
1 23 (10.09%) Backup Exec
2 8 (3.51%) SCCM
3 1 (0.44%) Ansible
3 1 (0.44%) Systems Management Server (SMS)
3 1 (0.44%) WSUS
Vendors
1 106 (46.49%) Microsoft
2 52 (22.81%) Cisco
3 47 (20.61%) VMware
4 26 (11.40%) Apple
5 23 (10.09%) Draytek
6 16 (7.02%) Veeam
7 15 (6.58%) Oracle
8 12 (5.26%) Citrix
9 4 (1.75%) JD Edwards
10 3 (1.32%) Avaya
10 3 (1.32%) HP
10 3 (1.32%) Northgate
11 2 (0.88%) Adobe
11 2 (0.88%) Google
11 2 (0.88%) Intel Security
11 2 (0.88%) SAP
11 2 (0.88%) Spiceworks
12 1 (0.44%) Facebook
12 1 (0.44%) Palo Alto
12 1 (0.44%) Twitter
Norwich, Norfolk
HAYS INFORMATION TECHNOLOGY
Salary: £140.00 - £160.00 per day
Posted: 18 hours ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £25000 - £27000 per annum + Very generous benefits package
Posted: 19 hours ago
Hemel Hempstead, Hertfordshire
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: Yesterday
Bury St. Edmunds, Suffolk
I4 Recruitment
Salary: £18k - 23k per year + Exc Benefits
Posted: 2 days ago
Cambridge
Recruitment Genius Ltd
Salary: £23000 - £30000 per annum
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Bristow Holland
Salary: £20k - 25k per year
Posted: 2 days ago
Billericay, Essex
Senitor Associates
Salary: £16000 - £20000 per annum + Training
Posted: 2 days ago
Cambridgeshire
Greywood Associates Limited
Salary: £30000 - £35000 per annum + Benefits
Posted: 5 days ago
Cambridge, Cambridgeshire
Oscar
Salary: £20000 - £30000 per annum
Posted: 5 days ago
Bury St. Edmunds, Suffolk
Chris Cobbold Ltd
Salary: From £18,000 to £21,000 per annum + benefits + training/progression
Posted: 6 days ago
Cambridge
IQ Telecom
Posted: 6 days ago
Saffron Walden, Essex
ENTERPRISE RECRUITMENT LTD
Salary: £28000 - £35000 per annum
Posted: 6 days ago
Bedford, Bedfordshire
Alere
Posted: 8 days ago
Luton
Interquest - IQ Tech
Salary: £18000 - £25000 per annum
Posted: 14 days ago
Hertfordshire
Hays Specialist Recruitment Ltd
Salary: £50000.00 - £60000.00 per annum
Posted: 14 days ago