The statistics below represent IT jobs advertised across the East of England region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
IT Support
Rank 164 170 159
Rank change year-on-year
+6 -11
Permanent jobs requiring an IT Support 81 117 136
As % of all permanent IT jobs located in the East of England 1.25% 1.51% 1.62%
As % of the Job Titles category 1.30% 1.55% 1.67%
Number of salaries quoted 70 102 121
Median salary £26,500 £24,000 £25,500
Median salary % change year-on-year
+10.41% -5.88%
90% offered a salary of more than £18,850 £20,000 £18,500
10% offered a salary of more than £38,600 £33,000 £35,000
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6238 7545 8132
As % of all permanent IT jobs located in the East of England 96.04% 97.42% 96.98%
Number of salaries quoted 5318 6277 6784
Median salary £45,000 £40,000 £41,500
Median salary % change year-on-year
+12.50% -3.61%
90% offered a salary of more than £26,000 £25,000 £25,573
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the East of England

IT Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the East of England region.

IT Support Salary Trend in the East of England

IT Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing IT Support across the East of England region over the 3 months to 25 June 2016.

IT Support Salary Histogram in the East of England

IT Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East of England region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -2 28 £26,500 - 5
Essex +24 21 £26,750 +18.88% 1
Suffolk +5 12 £21,250 +6.25% 1
Cambridgeshire -2 12 £25,000 +13.63% 8
Norfolk +10 8 £19,000 -21.64%
Bedfordshire +2 7 £35,000 +45.83%
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 25 June 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring IT Support in the job title.

1 119 (62.96%) Windows
2 93 (49.21%) Active Directory
3 84 (44.44%) Microsoft
4 69 (36.51%) Windows Server
5 61 (32.28%) MS Office
6 56 (29.63%) MS Exchange
7 52 (27.51%) Linux
8 48 (25.40%) Windows Server 2008
9 46 (24.34%) Analytical Skills
10 45 (23.81%) MS Excel
10 45 (23.81%) Cisco
11 43 (22.75%) Windows 7
12 40 (21.16%) VMware
13 37 (19.58%) Firewall
14 36 (19.05%) Windows 8
15 35 (18.52%) Hyper-V
15 35 (18.52%) Windows Server 2003
15 35 (18.52%) ITIL
16 34 (17.99%) TCP/IP
17 33 (17.46%) Windows XP
17 33 (17.46%) SQL Server
17 33 (17.46%) Windows Server 2012
18 31 (16.40%) DHCP
18 31 (16.40%) DNS
19 30 (15.87%) VPN
20 28 (14.81%) Apple
20 28 (14.81%) Windows Vista
20 28 (14.81%) Exchange Server 2013
21 27 (14.29%) Windows 10
21 27 (14.29%) Exchange Server 2010

IT Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 56 (29.63%) MS Exchange
2 28 (14.81%) Exchange Server 2013
3 27 (14.29%) Exchange Server 2007
3 27 (14.29%) Exchange Server 2010
4 25 (13.23%) Blackberry Enterprise Server
5 24 (12.70%) Exchange Server 2003
6 6 (3.17%) IIS
7 5 (2.65%) Apache
7 5 (2.65%) JBoss
7 5 (2.65%) Tomcat
8 2 (1.06%) Alfresco
8 2 (1.06%) BizTalk Server
8 2 (1.06%) SharePoint
9 1 (0.53%) ArcGIS
9 1 (0.53%) CMS
9 1 (0.53%) Drupal
9 1 (0.53%) Skype for Business
Applications
1 61 (32.28%) MS Office
2 45 (23.81%) MS Excel
3 2 (1.06%) Photoshop
4 1 (0.53%) Adobe Illustrator
4 1 (0.53%) MS PowerPoint
4 1 (0.53%) MS Project
4 1 (0.53%) MS Visio
Business Applications
1 3 (1.59%) Dynamics NAV
2 2 (1.06%) Sage 200
3 1 (0.53%) Dynamics CRM
Cloud Services
1 18 (9.52%) Office 365
2 2 (1.06%) Microsoft Azure
3 1 (0.53%) AdWords
3 1 (0.53%) Google Analytics
3 1 (0.53%) Mimecast
Communications & Networking
1 37 (19.58%) Firewall
2 34 (17.99%) TCP/IP
3 31 (16.40%) DHCP
3 31 (16.40%) DNS
4 30 (15.87%) VPN
5 25 (13.23%) SMTP
5 25 (13.23%) Wireless
6 24 (12.70%) DMZ
6 24 (12.70%) IMAP
6 24 (12.70%) VLAN
7 22 (11.64%) SAN
8 20 (10.58%) Remote Desktop
9 16 (8.47%) NAS
10 10 (5.29%) LAN
11 9 (4.76%) WAN
12 5 (2.65%) VoIP
13 2 (1.06%) Skype
14 1 (0.53%) FTP
14 1 (0.53%) Structured Cabling
14 1 (0.53%) Unified Communications
Database & Business Intelligence
1 33 (17.46%) SQL Server
2 5 (2.65%) MySQL
3 3 (1.59%) SQL Server 2008
4 2 (1.06%) Oracle Database
5 1 (0.53%) Big Data
5 1 (0.53%) Crystal Reports
5 1 (0.53%) GIS
Development Applications
1 2 (1.06%) Visual Studio
General
1 12 (6.35%) Finance
2 10 (5.29%) Law
3 8 (4.23%) Legal
4 7 (3.70%) Marketing
5 3 (1.59%) Retail
6 2 (1.06%) Manufacturing
7 1 (0.53%) Automotive
7 1 (0.53%) Games
7 1 (0.53%) Pharmaceutical
7 1 (0.53%) Spanish Language
7 1 (0.53%) Telecoms
Libraries, Frameworks & Software Standards
1 24 (12.70%) MAPI
2 7 (3.70%) XML
3 4 (2.12%) HTML
3 4 (2.12%) XML Messaging
4 3 (1.59%) CSS
5 2 (1.06%) .NET
5 2 (1.06%) ASP.NET
5 2 (1.06%) jQuery
5 2 (1.06%) ODBC
Miscellaneous
1 46 (24.34%) Analytical Skills
2 25 (13.23%) Blackberry
3 24 (12.70%) iPhone
3 24 (12.70%) PDA
4 16 (8.47%) Replication
5 10 (5.29%) Driving Licence
6 5 (2.65%) Foreign Exchange (FX)
7 4 (2.12%) Client/Server
7 4 (2.12%) Computer Science
8 3 (1.59%) CMDB
8 3 (1.59%) Data Centre
8 3 (1.59%) Fat Client
8 3 (1.59%) Thin Client
9 2 (1.06%) EPoS
9 2 (1.06%) Mathematics
9 2 (1.06%) Social Media
9 2 (1.06%) Video Conferencing
10 1 (0.53%) CCTV
10 1 (0.53%) Graphic Design
10 1 (0.53%) PKI
Operating Systems
1 119 (62.96%) Windows
2 69 (36.51%) Windows Server
3 52 (27.51%) Linux
4 48 (25.40%) Windows Server 2008
5 43 (22.75%) Windows 7
6 36 (19.05%) Windows 8
7 35 (18.52%) Windows Server 2003
8 33 (17.46%) Windows Server 2012
8 33 (17.46%) Windows XP
9 28 (14.81%) Windows Vista
10 27 (14.29%) Windows 10
11 24 (12.70%) Android
12 5 (2.65%) CentOS
12 5 (2.65%) Unix
13 4 (2.12%) SUSE
13 4 (2.12%) SUSE Linux Enterprise Server
14 1 (0.53%) Apple iOS
14 1 (0.53%) Mac OS
14 1 (0.53%) Windows Mobile
14 1 (0.53%) Windows Phone
Processes & Methodologies
1 35 (18.52%) ITIL
2 13 (6.88%) Project Management
2 13 (6.88%) Service Management
3 12 (6.35%) Service Delivery
4 11 (5.82%) Disaster Recovery
5 10 (5.29%) CRM
6 9 (4.76%) Incident Management
7 7 (3.70%) ITIL V3
7 7 (3.70%) PRINCE2
8 6 (3.17%) Data Analysis
9 5 (2.65%) Change Management
9 5 (2.65%) Network Management
10 4 (2.12%) Business Continuity
10 4 (2.12%) Project Planning
10 4 (2.12%) Time Management
11 3 (1.59%) Asset Management
11 3 (1.59%) ERP
11 3 (1.59%) Problem Management
11 3 (1.59%) Process Improvement
11 3 (1.59%) Test Management
Programming Languages
1 23 (12.17%) SQL
2 5 (2.65%) Shell Script
3 3 (1.59%) C
3 3 (1.59%) JavaScript
3 3 (1.59%) VB
4 2 (1.06%) C#
5 1 (0.53%) PowerShell
5 1 (0.53%) Python
Qualifications
1 19 (10.05%) Degree
2 13 (6.88%) Microsoft Certification
3 7 (3.70%) A+ Certification
4 5 (2.65%) CCNA
4 5 (2.65%) Cisco Certification
4 5 (2.65%) ITIL Foundation Certificate
4 5 (2.65%) Postgraduate
5 4 (2.12%) MCP
6 3 (1.59%) MCSE
7 1 (0.53%) APMG
7 1 (0.53%) MCITP
7 1 (0.53%) MCSA
Quality Assurance & Compliance
1 19 (10.05%) SLA
2 1 (0.53%) QA
System Software
1 93 (49.21%) Active Directory
2 35 (18.52%) Hyper-V
3 26 (13.76%) VMware Infrastructure
4 16 (8.47%) NFS
5 13 (6.88%) VMware ESXi
6 4 (2.12%) vSphere
7 3 (1.59%) XenApp
8 1 (0.53%) ProxySG
8 1 (0.53%) UAG
8 1 (0.53%) VMware ESX
Systems Management
1 24 (12.70%) Backup Exec
2 2 (1.06%) SCCM
Vendors
1 84 (44.44%) Microsoft
2 45 (23.81%) Cisco
3 40 (21.16%) VMware
4 28 (14.81%) Apple
5 24 (12.70%) Draytek
6 18 (9.52%) Veeam
7 13 (6.88%) Oracle
8 8 (4.23%) Citrix
9 4 (2.12%) JD Edwards
10 3 (1.59%) HP
10 3 (1.59%) Mitel
10 3 (1.59%) Northgate
11 2 (1.06%) Avaya
11 2 (1.06%) Google
11 2 (1.06%) Intel Security
11 2 (1.06%) Kaspersky
12 1 (0.53%) Facebook
12 1 (0.53%) iManage
12 1 (0.53%) MobileIron
12 1 (0.53%) Twitter
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Salary: £18k - 25k per year
Posted: Yesterday
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