The table below looks at the statistics for the IT Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
IT Support
Rank 182 181 163
Rank change year-on-year
-1 -18
Permanent jobs requiring an IT Support 74 91 106
As % of all permanent IT jobs located in the East of England 1.01% 1.14% 1.26%
As % of the Job Titles category 1.06% 1.20% 1.32%
Number of salaries quoted 74 70 96
Average salary £22,500 £27,000 £26,500
Average salary % change year-on-year
-16.66% +1.88%
90% offered a salary of more than £18,000 £21,000 £21,000
10% offered a salary of more than £30,900 £42,700 £32,500
UK excluding London average salary £24,000 £24,000 £25,000
% change year-on-year
- -4.00%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7007 7615 8024
As % of all permanent IT jobs located in the East of England 96.05% 95.61% 95.42%
Number of salaries quoted 5683 6296 6921
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £26,000 £25,500
10% offered a salary of more than £62,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the East of England

IT Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the East of England region.

IT Support Salary Trend in the East of England

IT Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing IT Support across the East of England region over the 3 months to 30 March 2015.

IT Support Salary Histogram in the East of England

IT Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the East of England region over the 3 months to 30 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -13 25 £27,000 -1.81% 3
Cambridgeshire +13 22 £21,500 -8.51% 3
Suffolk +15 10 £20,250 -10.00% 2
Bedfordshire +27 7 £21,000 -30.00% 1
Essex -5 6 £18,000 -28.00%
Norfolk -7 5 £22,500 -13.46%
IT Support
England

IT Support
Top 30 Related IT Skills in the East of England

For the 6 months to 30 March 2015, IT jobs across the East of England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 139 (74.33%) Windows
2 106 (56.68%) Microsoft
3 98 (52.41%) Active Directory
4 78 (41.71%) MS Excel
5 77 (41.18%) MS Exchange
6 66 (35.29%) Windows 7
7 58 (31.02%) MS Office
8 47 (25.13%) DNS
9 43 (22.99%) Windows Server 2008
10 41 (21.93%) TCP/IP
11 40 (21.39%) Windows Server 2012
12 34 (18.18%) DHCP
13 31 (16.58%) Linux
14 30 (16.04%) Windows XP
15 29 (15.51%) VPN
16 28 (14.97%) SQL
16 28 (14.97%) Hyper-V
17 27 (14.44%) Office 365
17 27 (14.44%) ITIL
18 24 (12.83%) SLA
19 23 (12.30%) Windows 8
19 23 (12.30%) Degree
20 22 (11.76%) Microsoft Certification
20 22 (11.76%) VMware
21 20 (10.70%) Exchange Server 2010
22 19 (10.16%) Citrix
22 19 (10.16%) VoIP
22 19 (10.16%) SQL Server
23 18 (9.63%) Cisco
24 17 (9.09%) MCP

IT Support
Top Related IT Skills in the East of England by Category

For the 6 months to 30 March 2015, IT jobs across the East of England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 77 (41.18%) MS Exchange
2 20 (10.70%) Exchange Server 2010
3 12 (6.42%) Exchange Server 2007
4 8 (4.28%) SharePoint
4 8 (4.28%) Exchange Server 2003
5 7 (3.74%) Exchange Server 2013
6 5 (2.67%) CMS
6 5 (2.67%) Lync
7 2 (1.07%) Blackberry Enterprise Server
7 2 (1.07%) IIS
8 1 (0.53%) IBM Notes
8 1 (0.53%) SharePoint 2013
Applications
1 78 (41.71%) MS Excel
2 58 (31.02%) MS Office
3 2 (1.07%) MS PowerPoint
Business Applications
1 1 (0.53%) Dynamics CRM
1 1 (0.53%) Line 50
1 1 (0.53%) Remedy ITSM
Cloud Services
1 27 (14.44%) Office 365
2 6 (3.21%) SaaS
3 5 (2.67%) Microsoft Azure
4 3 (1.60%) Amazon AWS
4 3 (1.60%) PaaS
4 3 (1.60%) Google Apps
4 3 (1.60%) IaaS
4 3 (1.60%) Cloud Computing
Communications & Networking
1 47 (25.13%) DNS
2 41 (21.93%) TCP/IP
3 34 (18.18%) DHCP
4 29 (15.51%) VPN
5 19 (10.16%) VoIP
6 14 (7.49%) LAN
7 13 (6.95%) WAN
8 12 (6.42%) Firewall
9 10 (5.35%) Internet
10 8 (4.28%) Wireless
11 6 (3.21%) VLAN
12 5 (2.67%) DMZ
12 5 (2.67%) ADSL
13 4 (2.14%) Cisco IOS
13 4 (2.14%) 3G
13 4 (2.14%) 4G
14 2 (1.07%) iSCSI
14 2 (1.07%) LDAP
14 2 (1.07%) SMTP
15 1 (0.53%) SMS
Database & Business Intelligence
1 19 (10.16%) SQL Server
2 7 (3.74%) Crystal Reports
3 3 (1.60%) MySQL
3 3 (1.60%) Relational Database
4 2 (1.07%) Oracle Discoverer
5 1 (0.53%) FileMaker
5 1 (0.53%) SQL Server Reporting Services
General
1 14 (7.49%) Telecoms
2 9 (4.81%) Finance
3 8 (4.28%) Manufacturing
4 5 (2.67%) Publishing
5 3 (1.60%) Pharmaceutical
6 2 (1.07%) Danish Language
6 2 (1.07%) French Language
6 2 (1.07%) German Language
7 1 (0.53%) Electronics
7 1 (0.53%) Retail
Libraries, Frameworks & Software Standards
1 3 (1.60%) .NET
2 2 (1.07%) JCE
3 1 (0.53%) HTML
3 1 (0.53%) ASP.NET
3 1 (0.53%) CSS
Miscellaneous
1 15 (8.02%) Blackberry
2 9 (4.81%) Open Source
2 9 (4.81%) iPad
3 6 (3.21%) iPhone
4 5 (2.67%) Computer Science
4 5 (2.67%) Fat Client
4 5 (2.67%) Thin Client
4 5 (2.67%) PDA
5 3 (1.60%) Video Conferencing
6 2 (1.07%) Graphic Design
6 2 (1.07%) PKI
6 2 (1.07%) Management Information System
7 1 (0.53%) Replication
7 1 (0.53%) Tandem
7 1 (0.53%) Analytical Skills
Operating Systems
1 139 (74.33%) Windows
2 66 (35.29%) Windows 7
3 43 (22.99%) Windows Server 2008
4 40 (21.39%) Windows Server 2012
5 31 (16.58%) Linux
6 30 (16.04%) Windows XP
7 23 (12.30%) Windows 8
8 17 (9.09%) Windows Server 2003
9 14 (7.49%) Android
10 11 (5.88%) UNIX
11 6 (3.21%) Windows Vista
12 5 (2.67%) Mac OS X
13 2 (1.07%) AIX
13 2 (1.07%) HPUX
13 2 (1.07%) Solaris
14 1 (0.53%) Windows NT
14 1 (0.53%) CentOS
14 1 (0.53%) Apple iOS
Processes & Methodologies
1 27 (14.44%) ITIL
2 10 (5.35%) ERP
3 8 (4.28%) Project Management
3 8 (4.28%) Service Management
4 6 (3.21%) Web Design
4 6 (3.21%) Asset Management
5 5 (2.67%) Data Security
5 5 (2.67%) Service Delivery
5 5 (2.67%) Network Management
5 5 (2.67%) Technical Analysis
5 5 (2.67%) Time Management
6 4 (2.14%) Line Management
6 4 (2.14%) Disaster Recovery
6 4 (2.14%) Incident Management
6 4 (2.14%) Document Management
7 3 (1.60%) Workflow
7 3 (1.60%) Validation
7 3 (1.60%) Change Management
7 3 (1.60%) Knowledge Management
8 2 (1.07%) ITIL V3
Programming Languages
1 28 (14.97%) SQL
2 6 (3.21%) PHP
3 5 (2.67%) C
3 5 (2.67%) PowerShell
4 4 (2.14%) Java
5 2 (1.07%) C#
5 2 (1.07%) Python
5 2 (1.07%) R
6 1 (0.53%) T-SQL
6 1 (0.53%) C++
6 1 (0.53%) JavaScript
Qualifications
1 23 (12.30%) Degree
2 22 (11.76%) Microsoft Certification
3 17 (9.09%) MCP
4 6 (3.21%) MCSE
4 6 (3.21%) A+ Certification
4 6 (3.21%) MCITP
5 5 (2.67%) ITIL Certification
6 4 (2.14%) CCNA
6 4 (2.14%) Cisco Certification
6 4 (2.14%) Security Cleared
7 3 (1.60%) SC Cleared
7 3 (1.60%) MCTS
7 3 (1.60%) MCSA
7 3 (1.60%) HNC
8 2 (1.07%) HND
8 2 (1.07%) MCDST
8 2 (1.07%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 24 (12.83%) SLA
2 3 (1.60%) 21 CFR Part 11
2 3 (1.60%) GMP
3 1 (0.53%) QA
System Software
1 98 (52.41%) Active Directory
2 28 (14.97%) Hyper-V
3 16 (8.56%) VMware Infrastructure
4 5 (2.67%) Terminal Server
5 3 (1.60%) VMware ESX
5 3 (1.60%) XenApp
5 3 (1.60%) XenDesktop
6 2 (1.07%) VMware ESXi
7 1 (0.53%) iptables
Systems Management
1 6 (3.21%) SCCM
2 2 (1.07%) SCOrch
3 1 (0.53%) Norton AntiVirus
3 1 (0.53%) Backup Exec
Vendors
1 106 (56.68%) Microsoft
2 22 (11.76%) VMware
3 19 (10.16%) Citrix
4 18 (9.63%) Cisco
5 12 (6.42%) Apple
6 10 (5.35%) Sophos
6 10 (5.35%) HP
7 9 (4.81%) SonicWALL
8 4 (2.14%) Oracle
8 4 (2.14%) Avaya
9 3 (1.60%) Google
10 2 (1.07%) LANDesk
10 2 (1.07%) Kaspersky
10 2 (1.07%) Dell
10 2 (1.07%) Novell
10 2 (1.07%) Sage
11 1 (0.53%) CheckPoint
11 1 (0.53%) Symantec
11 1 (0.53%) Remedy
11 1 (0.53%) Lotus
Hemel Hempstead, Hertfordshire
CV Screen Ltd
Salary: £28k - 32k per year + Pension + Training
Posted: 2 days ago
Hertfordshire
Ashdown IT
Salary: £22000 - £28000 per annum + study support, gym
Posted: 2 days ago
Watford, Hertfordshire
Ashdown IT
Salary: £30000 - £35000 per annum
Posted: 4 days ago
Cambridge, Cambridgeshire
Premier IT
Posted: 4 days ago
Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: £17k - 21k per year
Posted: 5 days ago
Newmarket, Suffolk
Gate Hampton Ltd
Salary: From £21,000 to £30,000 per annum + benefits + training/certifications
Posted: 6 days ago
Ipswich, Suffolk
CV Screen Ltd
Salary: to £21,000 + Car + Benefits
Posted: 6 days ago
Luton, Bedfordshire
CV Screen Ltd
Salary: to £28,000 + Benefits
Posted: 6 days ago