The statistics below represent IT jobs advertised across the East of England region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
IT Support
Rank 139 137 147
Rank change year-on-year
-2 +10
Permanent jobs requiring an IT Support 109 139 149
As % of all permanent IT jobs located in the East of England 1.72% 1.94% 1.85%
As % of the Job Titles category 1.78% 2.00% 1.92%
Number of salaries quoted 100 119 134
Median salary £23,750 £25,000 £26,500
Median salary % change year-on-year
-5.00% -5.66%
90% offered a salary of more than £19,000 £18,000 £18,700
10% offered a salary of more than £36,575 £35,400 £40,000
UK excluding London median salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6138 6942 7744
As % of all permanent IT jobs located in the East of England 96.66% 96.86% 96.29%
Number of salaries quoted 5023 5774 6347
Median salary £45,000 £44,500 £42,500
Median salary % change year-on-year
+1.12% +4.70%
90% offered a salary of more than £26,800 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

IT Support
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the East of England

IT Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the East of England region.

IT Support Salary Trend in the East of England

IT Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing IT Support across the East of England region over the 3 months to 10 December 2016.

IT Support Salary Histogram in the East of England

IT Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East of England region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -1 36 £21,000 -23.63% 8
Cambridgeshire +20 29 £25,500 -10.52% 3
Essex -9 22 £24,250 +2.10% 3
Norfolk -20 10 £21,250 -3.40%
Bedfordshire +3 6 £21,000 -35.38% 1
Suffolk -17 6 £24,500 +4.25%
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 10 December 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring IT Support in the job title.

1 128 (59.81%) Windows
2 89 (41.59%) Microsoft
2 89 (41.59%) Active Directory
3 76 (35.51%) Windows Server
4 61 (28.50%) MS Office
5 42 (19.63%) Office 365
6 37 (17.29%) Windows Server 2008
6 37 (17.29%) MS Excel
6 37 (17.29%) MS Exchange
6 37 (17.29%) VMware
7 33 (15.42%) Windows 7
8 32 (14.95%) TCP/IP
8 32 (14.95%) SQL
9 31 (14.49%) Firewall
10 30 (14.02%) ITIL
11 28 (13.08%) VMware Infrastructure
12 27 (12.62%) Windows Server 2012
13 26 (12.15%) Hyper-V
14 24 (11.21%) Driving Licence
15 22 (10.28%) SQL Server
16 20 (9.35%) Citrix
16 20 (9.35%) SharePoint
16 20 (9.35%) Microsoft Certification
17 18 (8.41%) Cisco
17 18 (8.41%) Linux
18 16 (7.48%) DNS
19 15 (7.01%) VMware ESXi
20 14 (6.54%) LAN
20 14 (6.54%) VPN
20 14 (6.54%) Manufacturing

IT Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (17.29%) MS Exchange
2 20 (9.35%) SharePoint
3 12 (5.61%) Exchange Server 2010
4 7 (3.27%) IIS
5 6 (2.80%) Exchange Server 2013
6 4 (1.87%) Skype for Business
7 3 (1.40%) Blackberry Enterprise Server
8 2 (0.93%) BizTalk Server
8 2 (0.93%) Exchange Server 2007
9 1 (0.47%) Apache
9 1 (0.47%) Exchange Server 2003
9 1 (0.47%) SharePoint Server
Applications
1 61 (28.50%) MS Office
2 37 (17.29%) MS Excel
3 2 (0.93%) MS PowerPoint
3 2 (0.93%) MS Visio
Business Applications
1 4 (1.87%) Dynamics CRM
2 2 (0.93%) SAP Oil and Gas
3 1 (0.47%) Dynamics NAV
3 1 (0.47%) Line 50
3 1 (0.47%) Oracle ERP
3 1 (0.47%) Remedy ITSM
3 1 (0.47%) SystmOne
Cloud Services
1 42 (19.63%) Office 365
2 10 (4.67%) Amazon AWS
2 10 (4.67%) Microsoft Azure
3 3 (1.40%) SaaS
3 3 (1.40%) Yammer
4 1 (0.47%) Adobe Creative Cloud
4 1 (0.47%) G Suite
4 1 (0.47%) OneDrive
Communications & Networking
1 32 (14.95%) TCP/IP
2 31 (14.49%) Firewall
3 16 (7.48%) DNS
4 14 (6.54%) LAN
4 14 (6.54%) VPN
5 13 (6.07%) WAN
6 12 (5.61%) Remote Desktop
7 9 (4.21%) DHCP
7 9 (4.21%) Internet
7 9 (4.21%) VoIP
8 7 (3.27%) SAN
9 5 (2.34%) SNMP
10 4 (1.87%) Cisco ASA
10 4 (1.87%) IP Telephony
10 4 (1.87%) Skype
10 4 (1.87%) Wi-Fi
11 3 (1.40%) Unified Communications
12 2 (0.93%) EIGRP
12 2 (0.93%) iSCSI
12 2 (0.93%) PPP
Database & Business Intelligence
1 22 (10.28%) SQL Server
2 6 (2.80%) MySQL
3 4 (1.87%) Crystal Reports
4 3 (1.40%) SQL Server 2005
5 2 (0.93%) SQL Server 2008
6 1 (0.47%) BusinessObjects
6 1 (0.47%) Oracle Reports
6 1 (0.47%) QlikView
6 1 (0.47%) SQL Server Reporting Services
6 1 (0.47%) SQLite
Development Applications
1 1 (0.47%) Ant
1 1 (0.47%) Subversion
1 1 (0.47%) Team Foundation Server
1 1 (0.47%) Visual Studio
General
1 14 (6.54%) Manufacturing
2 13 (6.07%) Finance
3 9 (4.21%) Retail
4 8 (3.74%) Telecoms
5 6 (2.80%) Marketing
6 5 (2.34%) Pharmaceutical
7 4 (1.87%) Banking
8 3 (1.40%) Advertising
9 2 (0.93%) Aerospace
9 2 (0.93%) Electronics
9 2 (0.93%) Front Office
10 1 (0.47%) Games
10 1 (0.47%) Law
10 1 (0.47%) Legal
Libraries, Frameworks & Software Standards
1 9 (4.21%) Web Services
2 6 (2.80%) .NET
3 5 (2.34%) EDI
4 4 (1.87%) HTML
5 3 (1.40%) ASP.NET
5 3 (1.40%) XML
6 2 (0.93%) CSS
7 1 (0.47%) LAMP
7 1 (0.47%) Middleware
7 1 (0.47%) XSL
7 1 (0.47%) XSLT
Miscellaneous
1 24 (11.21%) Driving Licence
2 8 (3.74%) Analytical Skills
3 7 (3.27%) Fat Client
3 7 (3.27%) Thin Client
4 5 (2.34%) Data Centre
5 4 (1.87%) Management Information System
6 3 (1.40%) CMDB
6 3 (1.40%) Data Protection Act
6 3 (1.40%) Enterprise Software
6 3 (1.40%) Mathematics
6 3 (1.40%) Video Conferencing
7 2 (0.93%) Blackberry
7 2 (0.93%) Computer Science
7 2 (0.93%) iPhone
8 1 (0.47%) EPoS
8 1 (0.47%) Handset
8 1 (0.47%) NHS
8 1 (0.47%) PDA
8 1 (0.47%) Smartcard
8 1 (0.47%) Tandem
Operating Systems
1 128 (59.81%) Windows
2 76 (35.51%) Windows Server
3 37 (17.29%) Windows Server 2008
4 33 (15.42%) Windows 7
5 27 (12.62%) Windows Server 2012
6 18 (8.41%) Linux
7 12 (5.61%) Windows 8
7 12 (5.61%) Windows Server 2003
8 11 (5.14%) Windows 10
9 8 (3.74%) Unix
10 7 (3.27%) Windows Vista
11 6 (2.80%) Mac OS X
11 6 (2.80%) Ubuntu
12 3 (1.40%) CentOS
12 3 (1.40%) Windows Mobile
13 1 (0.47%) Android
13 1 (0.47%) Apple iOS
13 1 (0.47%) Red Hat Enterprise Linux
13 1 (0.47%) Windows XP
Processes & Methodologies
1 30 (14.02%) ITIL
2 12 (5.61%) Process Improvement
3 11 (5.14%) ERP
4 10 (4.67%) Change Management
5 9 (4.21%) Service Delivery
5 9 (4.21%) Service Management
6 8 (3.74%) Incident Management
7 7 (3.27%) Disaster Recovery
7 7 (3.27%) Infrastructure Management
8 6 (2.80%) Mentoring
9 5 (2.34%) CRM
9 5 (2.34%) Data Protection
9 5 (2.34%) ITSM
9 5 (2.34%) Operations Management
9 5 (2.34%) Time Management
10 4 (1.87%) Data Entry
10 4 (1.87%) Virtual Environments
11 3 (1.40%) Computer Security
11 3 (1.40%) Line Management
11 3 (1.40%) Vulnerability Scanning
Programming Languages
1 32 (14.95%) SQL
2 3 (1.40%) C#
2 3 (1.40%) VB
3 2 (0.93%) C
3 2 (0.93%) PowerShell
3 2 (0.93%) VB.NET
4 1 (0.47%) ABAP
4 1 (0.47%) JavaScript
4 1 (0.47%) PHP
Qualifications
1 20 (9.35%) Microsoft Certification
2 11 (5.14%) MCSA
3 10 (4.67%) Degree
4 9 (4.21%) MCSE
5 8 (3.74%) SC Cleared
5 8 (3.74%) Security Cleared
6 7 (3.27%) MCP
7 6 (2.80%) CCNA
7 6 (2.80%) Cisco Certification
7 6 (2.80%) ITIL Certification
8 3 (1.40%) CEH
8 3 (1.40%) CISA
8 3 (1.40%) CISM
8 3 (1.40%) CISSP
8 3 (1.40%) CompTIA Security+
8 3 (1.40%) CSSLP
8 3 (1.40%) GIAC
8 3 (1.40%) SANS
8 3 (1.40%) Security+ Certification
8 3 (1.40%) SSCP
Quality Assurance & Compliance
1 10 (4.67%) SLA
2 4 (1.87%) ISO/IEC 27001
3 1 (0.47%) HL7
3 1 (0.47%) QA
System Software
1 89 (41.59%) Active Directory
2 28 (13.08%) VMware Infrastructure
3 26 (12.15%) Hyper-V
4 15 (7.01%) VMware ESXi
5 9 (4.21%) vSphere
6 7 (3.27%) Terminal Services
6 7 (3.27%) VMware ESX
7 2 (0.93%) Virtual Servers
7 2 (0.93%) XenApp
8 1 (0.47%) XenDesktop
8 1 (0.47%) XenServer
Systems Management
1 9 (4.21%) SCCM
2 7 (3.27%) Backup Exec
3 5 (2.34%) Nagios
4 1 (0.47%) SCOM
Vendors
1 89 (41.59%) Microsoft
2 37 (17.29%) VMware
3 20 (9.35%) Citrix
4 18 (8.41%) Cisco
5 9 (4.21%) WatchGuard
6 8 (3.74%) HP
6 8 (3.74%) SolarWinds
7 6 (2.80%) Sophos
8 5 (2.34%) Kaspersky
9 4 (1.87%) Avaya
10 3 (1.40%) BT
10 3 (1.40%) CA
10 3 (1.40%) Dell
10 3 (1.40%) New Relic
10 3 (1.40%) Qualys
10 3 (1.40%) SAP
11 2 (0.93%) IBM
11 2 (0.93%) Oracle
11 2 (0.93%) ServiceNow
11 2 (0.93%) Veeam
Loughton, Essex
techfolk Ltd
Salary: Up to £24,000 per annum negotiable
Posted: Yesterday
Welwyn Garden City, Hertfordshire
Coburg Banks IT
Salary: £18000 - £20000 per annum + Benefits
Posted: 3 days ago
Brentwood, Essex
Pure Resourcing Solutions
Salary: £19000 - £21000 per annum
Posted: 4 days ago
Cambridge, Cambridgeshire
CV Screen Ltd
Salary: £22k - 24k per year + Pension
Posted: 5 days ago
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £17000 - £20000 per annum + benefits
Posted: 5 days ago
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 6 days ago
Welwyn Garden City, Hertfordshire
Coburg Banks IT
Salary: £35000 - £40000 per annum + Benefits
Posted: 5 days ago
Loughton, Essex
Galliard Homes
Salary: From £30,000 to £35,000 per annum
Posted: 8 days ago
Harpenden
Deerfoot IT Resources Ltd
Salary: £18000 - £23000 per annum
Posted: 11 days ago
Bedfordshire
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £35000.00 per annum
Posted: 15 days ago
Welwyn Garden City, Hertfordshire
Aloco Group
Salary: From £30,000 to £35,000 per annum plus profit share bonus and pension
Posted: 22 days ago
Watford, Hertfordshire
RecruitmentRevolution.com Limited
Salary: £18,000 per annum + Benefits
Posted: 23 hours ago
Borehamwood, Hertfordshire
Randstad Technologies
Salary: £35000.00 - £42000.00 per annum + benefits
Posted: 4 days ago
Peterborough, Cambridgeshire
The SmartList
Posted: 18 days ago
Godmanchester, Cambridgeshire
The SmartList
Posted: 18 days ago