The table below looks at the statistics for the IT Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
IT Support
Rank 174 156 167
Rank change year-on-year
-18 +11
Permanent jobs requiring an IT Support 85 103 104
As % of all permanent IT jobs located in the East of England 1.16% 1.46% 1.26%
As % of the Job Titles category 1.21% 1.53% 1.32%
Number of salaries quoted 84 75 96
Average salary £22,500 £27,500 £26,750
Average salary % change year-on-year
-18.18% +2.80%
90% offered a salary of more than £17,800 £19,500 £18,500
10% offered a salary of more than £34,500 £44,000 £35,250
UK excluding London average salary £24,000 £25,000 £25,000
% change year-on-year
-4.00% -
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7019 6754 7878
As % of all permanent IT jobs located in the East of England 96.06% 95.91% 95.19%
Number of salaries quoted 5682 5504 6796
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £26,000 £25,500
10% offered a salary of more than £62,500 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the East of England

IT Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the East of England region.

IT Support Salary Trend in the East of England

IT Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing IT Support across the East of England region over the 3 months to 27 February 2015.

IT Support Salary Histogram in the East of England

IT Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the East of England region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +8 31 £25,000 -10.71% 3
Hertfordshire -36 18 £22,500 -18.18% 4
Suffolk +7 15 £17,500 -22.22% 6
Essex -14 12 £25,000 - 4
Bedfordshire +16 7 £22,000 -37.14% 2
Norfolk -5 3 £22,500 - 1
IT Support
England

IT Support
Top 30 Related IT Skills in the East of England

For the 6 months to 27 February 2015, IT jobs across the East of England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 141 (75.00%) Windows
2 113 (60.11%) Microsoft
3 101 (53.72%) Active Directory
4 80 (42.55%) MS Excel
5 76 (40.43%) MS Exchange
6 66 (35.11%) Windows 7
7 61 (32.45%) MS Office
8 56 (29.79%) DNS
9 47 (25.00%) Windows Server 2008
10 43 (22.87%) TCP/IP
11 41 (21.81%) Windows Server 2012
12 39 (20.74%) DHCP
13 34 (18.09%) Windows XP
14 31 (16.49%) Hyper-V
15 30 (15.96%) Windows 8
15 30 (15.96%) Linux
15 30 (15.96%) ITIL
16 29 (15.43%) VPN
17 27 (14.36%) VMware
18 26 (13.83%) Office 365
19 24 (12.77%) SQL
20 23 (12.23%) Degree
21 22 (11.70%) SQL Server
22 21 (11.17%) Windows Server 2003
22 21 (11.17%) Exchange Server 2010
22 21 (11.17%) VMware Infrastructure
23 20 (10.64%) VoIP
23 20 (10.64%) Citrix
24 19 (10.11%) Microsoft Certification
24 19 (10.11%) Cisco

IT Support
Top Related IT Skills in the East of England by Category

For the 6 months to 27 February 2015, IT jobs across the East of England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 76 (40.43%) MS Exchange
2 21 (11.17%) Exchange Server 2010
3 15 (7.98%) Exchange Server 2007
4 9 (4.79%) Exchange Server 2013
5 7 (3.72%) Exchange Server 2003
6 5 (2.66%) Lync
7 4 (2.13%) SharePoint
8 3 (1.60%) CMS
9 2 (1.06%) Blackberry Enterprise Server
10 1 (0.53%) IIS
10 1 (0.53%) IBM Notes
10 1 (0.53%) SharePoint 2013
Applications
1 80 (42.55%) MS Excel
2 61 (32.45%) MS Office
3 3 (1.60%) MS PowerPoint
4 1 (0.53%) Photoshop
Business Applications
1 1 (0.53%) Dynamics CRM
1 1 (0.53%) Remedy ITSM
Cloud Services
1 26 (13.83%) Office 365
2 6 (3.19%) SaaS
3 5 (2.66%) Microsoft Azure
4 4 (2.13%) Cloud Computing
5 3 (1.60%) IaaS
5 3 (1.60%) Amazon AWS
5 3 (1.60%) PaaS
5 3 (1.60%) Google Apps
Communications & Networking
1 56 (29.79%) DNS
2 43 (22.87%) TCP/IP
3 39 (20.74%) DHCP
4 29 (15.43%) VPN
5 20 (10.64%) VoIP
6 18 (9.57%) Firewall
7 17 (9.04%) WAN
7 17 (9.04%) LAN
8 11 (5.85%) Internet
9 7 (3.72%) Wireless
10 6 (3.19%) VLAN
10 6 (3.19%) DMZ
11 5 (2.66%) Cisco IOS
11 5 (2.66%) ADSL
12 4 (2.13%) 3G
12 4 (2.13%) 4G
13 3 (1.60%) Wi-Fi
13 3 (1.60%) SAN
14 2 (1.06%) SMTP
14 2 (1.06%) Intranet
Database & Business Intelligence
1 22 (11.70%) SQL Server
2 4 (2.13%) Crystal Reports
3 3 (1.60%) Relational Database
4 2 (1.06%) SQL Server 2005
4 2 (1.06%) Oracle Discoverer
5 1 (0.53%) SQL Server 2000
5 1 (0.53%) FileMaker
5 1 (0.53%) SQL Server Reporting Services
5 1 (0.53%) SQL Server 2008
5 1 (0.53%) SQL Server 2012
General
1 12 (6.38%) Telecoms
2 11 (5.85%) Finance
3 6 (3.19%) Manufacturing
4 5 (2.66%) Publishing
5 4 (2.13%) Pharmaceutical
6 2 (1.06%) Retail
7 1 (0.53%) Danish Language
7 1 (0.53%) French Language
7 1 (0.53%) German Language
7 1 (0.53%) Banking
7 1 (0.53%) Electronics
Libraries, Frameworks & Software Standards
1 3 (1.60%) HTML
1 3 (1.60%) .NET
1 3 (1.60%) X-Windows
2 2 (1.06%) JCE
2 2 (1.06%) CSS
3 1 (0.53%) ASP.NET
Miscellaneous
1 15 (7.98%) Blackberry
2 10 (5.32%) iPad
3 9 (4.79%) Open Source
4 7 (3.72%) iPhone
5 5 (2.66%) PDA
5 5 (2.66%) Computer Science
6 3 (1.60%) Fat Client
6 3 (1.60%) Video Conferencing
6 3 (1.60%) Thin Client
6 3 (1.60%) Analytical Skills
7 2 (1.06%) PKI
7 2 (1.06%) Management Information System
7 2 (1.06%) Graphic Design
8 1 (0.53%) Replication
8 1 (0.53%) EqualLogic
Operating Systems
1 141 (75.00%) Windows
2 66 (35.11%) Windows 7
3 47 (25.00%) Windows Server 2008
4 41 (21.81%) Windows Server 2012
5 34 (18.09%) Windows XP
6 30 (15.96%) Linux
6 30 (15.96%) Windows 8
7 21 (11.17%) Windows Server 2003
8 14 (7.45%) Android
9 11 (5.85%) UNIX
10 9 (4.79%) Windows Vista
11 7 (3.72%) Mac OS X
12 3 (1.60%) Solaris
13 2 (1.06%) AIX
13 2 (1.06%) HPUX
14 1 (0.53%) Windows NT
14 1 (0.53%) CentOS
14 1 (0.53%) Apple iOS
14 1 (0.53%) Windows Phone
Processes & Methodologies
1 30 (15.96%) ITIL
2 13 (6.91%) Service Management
3 8 (4.26%) ERP
4 7 (3.72%) Asset Management
4 7 (3.72%) Project Management
5 6 (3.19%) Web Design
5 6 (3.19%) Incident Management
5 6 (3.19%) Document Management
6 5 (2.66%) Data Security
6 5 (2.66%) Service Delivery
6 5 (2.66%) Time Management
6 5 (2.66%) Technical Analysis
6 5 (2.66%) Network Management
7 4 (2.13%) Disaster Recovery
7 4 (2.13%) Line Management
8 3 (1.60%) Knowledge Management
8 3 (1.60%) Change Management
8 3 (1.60%) Workflow
8 3 (1.60%) Migration
9 2 (1.06%) Stakeholder Management
Programming Languages
1 24 (12.77%) SQL
2 6 (3.19%) PHP
3 5 (2.66%) C
3 5 (2.66%) PowerShell
4 4 (2.13%) Java
5 2 (1.06%) JavaScript
5 2 (1.06%) C#
5 2 (1.06%) Python
5 2 (1.06%) R
6 1 (0.53%) T-SQL
6 1 (0.53%) C++
Qualifications
1 23 (12.23%) Degree
2 19 (10.11%) Microsoft Certification
3 15 (7.98%) MCP
4 5 (2.66%) MCSE
4 5 (2.66%) Cisco Certification
4 5 (2.66%) ITIL Certification
5 4 (2.13%) Security Cleared
5 4 (2.13%) MCITP
5 4 (2.13%) A+ Certification
6 3 (1.60%) CCNA
6 3 (1.60%) HNC
6 3 (1.60%) SC Cleared
7 2 (1.06%) MCDST
7 2 (1.06%) ITIL Foundation Certificate
7 2 (1.06%) HND
8 1 (0.53%) MCSA
8 1 (0.53%) CCNP
8 1 (0.53%) VCP4
8 1 (0.53%) MCTS
Quality Assurance & Compliance
1 18 (9.57%) SLA
2 1 (0.53%) QA
2 1 (0.53%) HL7
2 1 (0.53%) 21 CFR Part 11
2 1 (0.53%) GMP
System Software
1 101 (53.72%) Active Directory
2 31 (16.49%) Hyper-V
3 21 (11.17%) VMware Infrastructure
4 5 (2.66%) VMware ESXi
5 4 (2.13%) XenApp
6 3 (1.60%) vSphere
6 3 (1.60%) VMware ESX
6 3 (1.60%) Terminal Server
7 2 (1.06%) XenDesktop
8 1 (0.53%) Terminal Services
Systems Management
1 6 (3.19%) SCCM
2 2 (1.06%) SCOrch
3 1 (0.53%) Norton AntiVirus
3 1 (0.53%) MIMEsweeper
3 1 (0.53%) Backup Exec
3 1 (0.53%) WSUS
Vendors
1 113 (60.11%) Microsoft
2 27 (14.36%) VMware
3 20 (10.64%) Citrix
4 19 (10.11%) Cisco
5 12 (6.38%) Apple
6 10 (5.32%) Sophos
6 10 (5.32%) HP
7 9 (4.79%) SonicWALL
8 4 (2.13%) Dell
8 4 (2.13%) Oracle
8 4 (2.13%) Avaya
9 3 (1.60%) Google
10 2 (1.06%) LANDesk
10 2 (1.06%) Kaspersky
10 2 (1.06%) Veeam
10 2 (1.06%) Novell
11 1 (0.53%) Lotus
11 1 (0.53%) Websense
11 1 (0.53%) BT
11 1 (0.53%) Sage
Essex
Omnio Recruitment
Salary: 30000-40000 Per Annum
Posted: Yesterday
Luton, Bedfordshire
CV Screen Ltd
Salary: to £28,000 + Benefits
Posted: Yesterday
Bedford, Bedfordshire
CV Screen Ltd
Salary: to £32,000 + Benefits
Posted: Yesterday
Basildon, Essex
EasyWebRecruitment.com
Salary: £18,000 - £22,000 per annum
Posted: 2 days ago
Welwyn Garden City, Hertfordshire
Ashdown IT
Salary: £20000 - £25000 per annum + benefits
Posted: 2 days ago
Ely, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: £20k - 25k per year
Posted: 2 days ago
Cambridge, Cambridgeshire
ENTERPRISE RECRUITMENT LTD
Salary: £20000 - £29000 per annum, Benefits BUPA, pension + multiple perks
Posted: 2 days ago
Norwich
Blue Town Online
Salary: Depending on Experience
Posted: 4 days ago
St. Albans, Hertfordshire
CV Screen Ltd
Salary: £22k - 26k per year + Pension + 23 days
Posted: 4 days ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £35000 - £45000 per annum + Fantastic + prospects
Posted: 5 days ago
Watford, Hertfordshire
QA Limited
Salary: £150.00 per week
Posted: 5 days ago
Bury St Edmunds
Blue Town Online
Salary: £16,572 - 20,253 per year
Posted: 10 days ago
Ipswich
Blue Town Online
Salary: £18k - 20k per year
Posted: 16 days ago
Colchester
Recruitment Genius
Salary: £20000 - £24000 per annum
Posted: 20 days ago