The table below looks at the statistics for the IT Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 135 124 121
Rank change year-on-year
-11 -3
Permanent jobs requiring an IT Support 136 148 147
As % of all permanent IT jobs located in the East of England 1.93% 2.02% 2.21%
As % of the Job Titles category 1.99% 2.09% 2.26%
Number of salaries quoted 108 138 111
Average salary £27,500 £25,000 £27,500
Average salary % change year-on-year
+10.00% -9.09%
90% offered a salary of more than £20,500 £17,550 £19,750
10% offered a salary of more than £37,500 £37,500 £44,000
UK excluding London average salary £25,000 £25,000 £25,000
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6830 7087 6495
As % of all permanent IT jobs located in the East of England 96.71% 96.58% 97.52%
Number of salaries quoted 5580 5742 5264
Average salary £43,500 £42,500 £40,000
Average salary % change year-on-year
+2.35% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £55,000 £62,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the East of England

IT Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the East of England region.

IT Support Salary Trend in the East of England

IT Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing IT Support across the East of England region over the 3 months to 8 February 2016.

IT Support Salary Histogram in the East of England

IT Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the East of England region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +7 44 £27,500 +5.76%
Hertfordshire +16 42 £27,750 +32.14% 8
Cambridgeshire -20 19 £28,500 +14.00% 7
Bedfordshire +12 18 £26,250 +19.31% 4
Suffolk -21 10 £23,250 +29.16% 2
Norfolk +13 9 £31,750 +22.11% 1
IT Support
England

IT Support
Top 30 Related IT Skills in the East of England

For the 6 months to 8 February 2016, IT jobs across the East of England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 171 (66.54%) Windows
2 121 (47.08%) Microsoft
2 121 (47.08%) Active Directory
3 91 (35.41%) MS Office
4 74 (28.79%) Windows Server
5 70 (27.24%) MS Exchange
6 63 (24.51%) ITIL
6 63 (24.51%) Windows 7
7 60 (23.35%) Windows Server 2008
8 56 (21.79%) MS Excel
9 45 (17.51%) SQL
9 45 (17.51%) VMware
9 45 (17.51%) Windows Server 2012
10 42 (16.34%) Degree
11 34 (13.23%) Microsoft Certification
12 33 (12.84%) Cisco
12 33 (12.84%) Hyper-V
13 31 (12.06%) SQL Server
14 30 (11.67%) DNS
14 30 (11.67%) Exchange Server 2010
15 29 (11.28%) TCP/IP
16 27 (10.51%) Windows XP
17 26 (10.12%) Windows Server 2003
17 26 (10.12%) DHCP
17 26 (10.12%) Finance
17 26 (10.12%) Office 365
17 26 (10.12%) VMware Infrastructure
18 25 (9.73%) Firewall
18 25 (9.73%) Linux
19 24 (9.34%) SLA

IT Support
Top Related IT Skills in the East of England by Category

For the 6 months to 8 February 2016, IT jobs across the East of England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 70 (27.24%) MS Exchange
2 30 (11.67%) Exchange Server 2010
3 21 (8.17%) Exchange Server 2007
4 17 (6.61%) Exchange Server 2013
5 11 (4.28%) Exchange Server 2003
6 8 (3.11%) Blackberry Enterprise Server
7 5 (1.95%) SharePoint
8 4 (1.56%) IIS
9 3 (1.17%) IBM Notes
9 3 (1.17%) Tomcat
10 2 (0.78%) Alfresco
10 2 (0.78%) Apache
10 2 (0.78%) JBoss
10 2 (0.78%) Skype for Business
10 2 (0.78%) WebLogic
10 2 (0.78%) WebSphere
11 1 (0.39%) Apache Pig
11 1 (0.39%) Confluence
11 1 (0.39%) nginx
11 1 (0.39%) WebSphere Application Server
Applications
1 91 (35.41%) MS Office
2 56 (21.79%) MS Excel
3 1 (0.39%) Photoshop
Business Applications
1 2 (0.78%) Dynamics NAV
1 2 (0.78%) Sage 200
2 1 (0.39%) Dynamics GP
2 1 (0.39%) SAP Business One
Cloud Services
1 26 (10.12%) Office 365
2 3 (1.17%) Microsoft Azure
3 1 (0.39%) Amazon AWS
3 1 (0.39%) GitHub
3 1 (0.39%) Google Apps
3 1 (0.39%) OneDrive
3 1 (0.39%) Trello
Communications & Networking
1 30 (11.67%) DNS
2 29 (11.28%) TCP/IP
3 26 (10.12%) DHCP
4 25 (9.73%) Firewall
5 23 (8.95%) LAN
5 23 (8.95%) WAN
6 18 (7.00%) VPN
7 17 (6.61%) SAN
8 15 (5.84%) VoIP
9 11 (4.28%) Wireless
10 10 (3.89%) VLAN
11 9 (3.50%) Remote Desktop
12 8 (3.11%) Skype
13 7 (2.72%) Internet
13 7 (2.72%) SMTP
14 5 (1.95%) Wi-Fi
15 4 (1.56%) ADSL
15 4 (1.56%) DMZ
15 4 (1.56%) IMAP
15 4 (1.56%) VDSL
Database & Business Intelligence
1 31 (12.06%) SQL Server
2 10 (3.89%) SQL Server 2008
3 4 (1.56%) MySQL
4 2 (0.78%) Crystal Reports
5 1 (0.39%) Amazon DynamoDB
5 1 (0.39%) Apache Hive
5 1 (0.39%) Big Data
5 1 (0.39%) Hadoop
5 1 (0.39%) MongoDB
5 1 (0.39%) Neo4j
5 1 (0.39%) NoSQL
5 1 (0.39%) Oracle Database
5 1 (0.39%) Oracle Database 11g
5 1 (0.39%) PostgreSQL
5 1 (0.39%) SQL Server 2005
5 1 (0.39%) SQL Server 2012
Development Applications
1 7 (2.72%) Visual Studio
2 1 (0.39%) Apache Continuum
2 1 (0.39%) Jenkins
2 1 (0.39%) JIRA
2 1 (0.39%) Maven
2 1 (0.39%) Subversion
General
1 26 (10.12%) Finance
2 10 (3.89%) Banking
2 10 (3.89%) Law
3 9 (3.50%) Legal
4 7 (2.72%) Marketing
5 5 (1.95%) Telecoms
6 4 (1.56%) Back Office
7 2 (0.78%) Financial Institution
7 2 (0.78%) Manufacturing
7 2 (0.78%) Pharmaceutical
7 2 (0.78%) Retail
8 1 (0.39%) Automotive
Libraries, Frameworks & Software Standards
1 8 (3.11%) .NET
1 8 (3.11%) jQuery
2 7 (2.72%) ASP.NET
2 7 (2.72%) CSS
2 7 (2.72%) HTML
3 4 (1.56%) MAPI
4 2 (0.78%) ODBC
4 2 (0.78%) Web Services
4 2 (0.78%) XML
4 2 (0.78%) XML Messaging
5 1 (0.39%) Ajax
5 1 (0.39%) AngularJS
5 1 (0.39%) Apache Camel
5 1 (0.39%) EDI
5 1 (0.39%) Java EE
5 1 (0.39%) Middleware
5 1 (0.39%) OSGi
5 1 (0.39%) REST
5 1 (0.39%) SOAP
Miscellaneous
1 22 (8.56%) Analytical Skills
2 14 (5.45%) Driving Licence
3 11 (4.28%) Computer Science
4 10 (3.89%) Fat Client
4 10 (3.89%) Thin Client
5 9 (3.50%) Blackberry
5 9 (3.50%) Replication
6 7 (2.72%) Data Centre
7 6 (2.33%) Smartphone
8 5 (1.95%) Client/Server
9 4 (1.56%) iPhone
9 4 (1.56%) PDA
10 3 (1.17%) CCTV
10 3 (1.17%) Management Information System
11 2 (0.78%) EPoS
11 2 (0.78%) Foreign Exchange (FX)
11 2 (0.78%) User Experience
12 1 (0.39%) DataPower
12 1 (0.39%) Fintech
12 1 (0.39%) Video Conferencing
Operating Systems
1 171 (66.54%) Windows
2 74 (28.79%) Windows Server
3 63 (24.51%) Windows 7
4 60 (23.35%) Windows Server 2008
5 45 (17.51%) Windows Server 2012
6 27 (10.51%) Windows XP
7 26 (10.12%) Windows Server 2003
8 25 (9.73%) Linux
9 19 (7.39%) Windows 8
10 8 (3.11%) Mac OS
10 8 (3.11%) Windows 10
11 7 (2.72%) Windows Vista
12 4 (1.56%) Android
12 4 (1.56%) SUSE
12 4 (1.56%) SUSE Linux Enterprise Server
12 4 (1.56%) Windows Mobile
13 3 (1.17%) Mac OS X
14 2 (0.78%) Unix
14 2 (0.78%) Windows Phone
15 1 (0.39%) Apple iOS
Processes & Methodologies
1 63 (24.51%) ITIL
2 19 (7.39%) Project Management
3 18 (7.00%) Service Delivery
4 14 (5.45%) CRM
5 11 (4.28%) Problem Management
5 11 (4.28%) Service Management
5 11 (4.28%) Time Management
6 8 (3.11%) Asset Management
6 8 (3.11%) Disaster Recovery
6 8 (3.11%) Migration
6 8 (3.11%) Network Management
7 7 (2.72%) Data Analysis
8 6 (2.33%) Database Mirroring
8 6 (2.33%) ERP
8 6 (2.33%) Incident Management
8 6 (2.33%) Supplier Management
9 5 (1.95%) Business Continuity
10 4 (1.56%) Line Management
10 4 (1.56%) PRINCE2
10 4 (1.56%) Process Improvement
Programming Languages
1 45 (17.51%) SQL
2 8 (3.11%) C
2 8 (3.11%) C#
3 7 (2.72%) JavaScript
4 6 (2.33%) VB
5 5 (1.95%) PowerShell
6 4 (1.56%) Shell Script
7 2 (0.78%) Java
8 1 (0.39%) Groovy
8 1 (0.39%) T-SQL
8 1 (0.39%) VB.NET
8 1 (0.39%) VBA
8 1 (0.39%) VBScript
Qualifications
1 42 (16.34%) Degree
2 34 (13.23%) Microsoft Certification
3 13 (5.06%) ITIL Certification
4 12 (4.67%) MCP
4 12 (4.67%) MCSA
5 11 (4.28%) MCSE
6 7 (2.72%) DBS Check
7 5 (1.95%) MCITP
8 4 (1.56%) ITIL Foundation Certificate
9 3 (1.17%) A+ Certification
9 3 (1.17%) CCNA
9 3 (1.17%) Cisco Certification
10 2 (0.78%) MOS
Quality Assurance & Compliance
1 24 (9.34%) SLA
2 1 (0.39%) GxP
2 1 (0.39%) ISO 9000
2 1 (0.39%) PCI DSS
2 1 (0.39%) SNOMED CT
System Software
1 121 (47.08%) Active Directory
2 33 (12.84%) Hyper-V
3 26 (10.12%) VMware Infrastructure
4 7 (2.72%) VMware ESXi
5 5 (1.95%) VMware ESX
6 4 (1.56%) Terminal Services
6 4 (1.56%) XenServer
7 3 (1.17%) vSphere
8 2 (0.78%) NFS
8 2 (0.78%) XenApp
9 1 (0.39%) Microsoft Virtual Server
9 1 (0.39%) ProxySG
Systems Management
1 8 (3.11%) SCCM
2 4 (1.56%) Backup Exec
3 2 (0.78%) WSUS
4 1 (0.39%) Ansible
4 1 (0.39%) Systems Management Server (SMS)
Vendors
1 121 (47.08%) Microsoft
2 45 (17.51%) VMware
3 33 (12.84%) Cisco
4 23 (8.95%) Citrix
5 9 (3.50%) Apple
6 8 (3.11%) Draytek
7 7 (2.72%) Oracle
7 7 (2.72%) Sophos
8 4 (1.56%) AVG
8 4 (1.56%) HP
9 3 (1.17%) CheckPoint
9 3 (1.17%) Lotus
9 3 (1.17%) Veeam
10 2 (0.78%) Adobe
10 2 (0.78%) Avaya
10 2 (0.78%) Dell
10 2 (0.78%) JD Edwards
10 2 (0.78%) Juniper
10 2 (0.78%) NetApp
10 2 (0.78%) Remedy
Hertfordshire
Ashdown IT
Salary: £28000 per annum
Posted: 2 hours ago
Newmarket, Suffolk
Oscar
Salary: £16000 - £20000 per annum + Benefits
Posted: 5 hours ago
Cambridgeshire
Bluetownonline
Salary: £37990 per annum
Posted: 2 days ago
St. Albans, Hertfordshire
1st Choice Computer Appointments Ltd
Salary: From £24,000 to £28,000 per annum
Posted: 3 days ago
Ipswich, Suffolk
Cooper Lomaz Recruitment Ltd
Salary: £15k - 18k per year
Posted: 3 days ago
Bedfordshire
DCV Technologies
Salary: £25000.00 - £34000.00 per annum + benefits
Posted: 4 days ago
Cambridge, Cambridgeshire
Go Partnership.
Salary: From £30,000 to £36,000 per annum + Benefits
Posted: 4 days ago
Peterborough, Cambridgeshire
Kelway Ltd
Salary: From £17,500 to £19,000 per annum £17,500 - £19,000 + Good Benefits +
Posted: 4 days ago
St. Albans, Hertfordshire
Understanding Recruitment
Salary: £20000.00 - £30000.00 per annum + Benefits
Posted: 5 days ago
St. Neots, Cambridgeshire
Stafford-Sharp Associates
Salary: From £20,000 to £26,000 per annum
Posted: 5 days ago
Huntingdon, Cambridgeshire
Senitor Associates
Salary: £20000 - £25000 per annum + All Training Provided
Posted: 5 days ago
Luton, Bedfordshire
Tui
Salary: Competitive plus excellent benefits
Posted: 5 days ago
Hemel Hempstead, Hertfordshire
Bristow Holland
Salary: £18.5k - 21.5k per year
Posted: 6 days ago
Cambridge
IQ Telecom
Salary: £42000.0000 - £45000.0000 per annum + Full package benefits
Posted: 7 days ago
Cambridge, Cambridgeshire
ECM Selection
Salary: to £45k + benefits
Posted: 10 days ago
Bedfordshire
360 Resourcing
Salary: £23k - 25k per year
Posted: 11 days ago
Bishops Stortford, Hertfordshire
System Sense
Salary: £25k - £28k + bonus - £34k OTE + benefits
Posted: 17 days ago
Bedfordshire
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £22000.00 per annum
Posted: 18 days ago
St. Albans
Interquest - IQ Tech
Salary: £20000 - £30000 per annum
Posted: 24 days ago
St. Albans
Arrows Group Ltd
Salary: £25000 - £30000 per annum + benefits
Posted: 25 days ago
Watford
Bluetown Online LTD
Posted: 26 days ago