The statistics below represent IT jobs advertised across the East of England region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
IT Support
England / East of England
Rank 135 131 119
Rank change year-on-year
-4 -12
Permanent jobs requiring an IT Support 109 136 156
As % of all permanent IT jobs located in the East of England 1.85% 2.00% 2.16%
As % of the Job Titles category 1.91% 2.06% 2.23%
Number of salaries quoted 101 111 144
Median salary £25,000 £27,500 £25,000
Median salary % change year-on-year
-9.09% +10.00%
90% offered a salary of more than £19,000 £20,100 £17,500
10% offered a salary of more than £44,750 £37,500 £37,500
UK excluding London median salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
5698 6594 6985
As % of all permanent IT jobs located in the East of England 96.89% 97.07% 96.60%
Number of salaries quoted 4708 5430 5658
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

IT Support
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the East of England

IT Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the East of England region.

IT Support Salary Trend in the East of England

IT Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing IT Support across the East of England region over the 3 months to 23 January 2017.

IT Support Salary Histogram in the East of England

IT Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East of England region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +25 48 £22,250 -20.53% 7
Cambridgeshire +17 26 £26,750 -12.29% 7
Essex -7 17 £23,500 -14.54% 1
Suffolk +2 9 £27,000 +24.13% 1
Norfolk -21 5 £21,500 -32.28% 5
Bedfordshire +3 4 £21,000 -36.58% 1
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 23 January 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring IT Support in the job title.

1 129 (60.28%) Windows
2 90 (42.06%) Microsoft
2 90 (42.06%) Active Directory
3 72 (33.64%) Windows Server
4 58 (27.10%) MS Office
5 49 (22.90%) MS Excel
6 48 (22.43%) MS Exchange
7 42 (19.63%) Windows 7
8 39 (18.22%) Office 365
9 34 (15.89%) TCP/IP
10 33 (15.42%) Windows Server 2008
11 31 (14.49%) VMware
12 30 (14.02%) Firewall
12 30 (14.02%) Microsoft Certification
13 27 (12.62%) SQL
13 27 (12.62%) ITIL
14 25 (11.68%) Hyper-V
15 24 (11.21%) Windows Server 2012
16 23 (10.75%) Driving Licence
17 22 (10.28%) Citrix
18 21 (9.81%) Linux
18 21 (9.81%) SharePoint
19 20 (9.35%) DNS
19 20 (9.35%) Cisco
20 19 (8.88%) VMware Infrastructure
21 18 (8.41%) Windows 10
21 18 (8.41%) SQL Server
22 15 (7.01%) VPN
22 15 (7.01%) Telecoms
22 15 (7.01%) Finance

IT Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 48 (22.43%) MS Exchange
2 21 (9.81%) SharePoint
3 11 (5.14%) Exchange Server 2010
4 6 (2.80%) IIS
5 5 (2.34%) Exchange Server 2013
6 4 (1.87%) Skype for Business
7 2 (0.93%) BizTalk Server
7 2 (0.93%) Blackberry Enterprise Server
8 1 (0.47%) Apache
Applications
1 58 (27.10%) MS Office
2 49 (22.90%) MS Excel
3 2 (0.93%) MS PowerPoint
4 1 (0.47%) MS Visio
Business Applications
1 3 (1.40%) Dynamics CRM
2 2 (0.93%) SAP Oil and Gas
3 1 (0.47%) Line 50
3 1 (0.47%) Oracle ERP
3 1 (0.47%) Remedy ITSM
3 1 (0.47%) SystmOne
Cloud Services
1 39 (18.22%) Office 365
2 13 (6.07%) Amazon AWS
2 13 (6.07%) Microsoft Azure
3 3 (1.40%) Google Cloud Platform
3 3 (1.40%) SaaS
4 2 (0.93%) Yammer
5 1 (0.47%) Adobe Creative Cloud
5 1 (0.47%) G Suite
5 1 (0.47%) OneDrive
Communications & Networking
1 34 (15.89%) TCP/IP
2 30 (14.02%) Firewall
3 20 (9.35%) DNS
4 15 (7.01%) VPN
5 14 (6.54%) LAN
6 13 (6.07%) Remote Desktop
7 12 (5.61%) WAN
8 10 (4.67%) DHCP
8 10 (4.67%) Internet
8 10 (4.67%) VoIP
9 8 (3.74%) Wi-Fi
10 6 (2.80%) SAN
11 5 (2.34%) SNMP
12 4 (1.87%) HTTP
12 4 (1.87%) HTTPS
12 4 (1.87%) SMTP
13 3 (1.40%) IMAP
13 3 (1.40%) Skype
14 2 (0.93%) Cisco ASA
14 2 (0.93%) Unified Communications
Database & Business Intelligence
1 18 (8.41%) SQL Server
2 6 (2.80%) MySQL
3 4 (1.87%) Crystal Reports
4 2 (0.93%) SQL Server 2008
4 2 (0.93%) SQL Server Reporting Services
5 1 (0.47%) BusinessObjects
5 1 (0.47%) Oracle Reports
5 1 (0.47%) QlikView
5 1 (0.47%) SQL Server 2005
5 1 (0.47%) SQLite
Development Applications
1 1 (0.47%) Ant
1 1 (0.47%) JIRA
1 1 (0.47%) Subversion
1 1 (0.47%) Team Foundation Server
1 1 (0.47%) Visual Studio
General
1 15 (7.01%) Finance
1 15 (7.01%) Telecoms
2 13 (6.07%) Manufacturing
3 8 (3.74%) Retail
4 4 (1.87%) Advertising
4 4 (1.87%) Banking
5 3 (1.40%) Marketing
5 3 (1.40%) Pharmaceutical
6 2 (0.93%) Aerospace
6 2 (0.93%) Electronics
6 2 (0.93%) Front Office
7 1 (0.47%) Games
7 1 (0.47%) Legal
Libraries, Frameworks & Software Standards
1 9 (4.21%) Web Services
2 6 (2.80%) .NET
3 5 (2.34%) EDI
4 3 (1.40%) ASP.NET
4 3 (1.40%) HTML
5 2 (0.93%) CSS
5 2 (0.93%) XML
6 1 (0.47%) LAMP
6 1 (0.47%) Middleware
6 1 (0.47%) XSL
6 1 (0.47%) XSLT
Miscellaneous
1 23 (10.75%) Driving Licence
2 8 (3.74%) Analytical Skills
3 6 (2.80%) Data Centre
4 5 (2.34%) Fat Client
4 5 (2.34%) Thin Client
5 4 (1.87%) Management Information System
6 3 (1.40%) Clustering
6 3 (1.40%) Data Protection Act
6 3 (1.40%) Enterprise Software
7 2 (0.93%) Blackberry
7 2 (0.93%) CMDB
7 2 (0.93%) Computer Science
7 2 (0.93%) iPhone
7 2 (0.93%) Video Conferencing
8 1 (0.47%) Digital Media
8 1 (0.47%) Mathematics
8 1 (0.47%) NHS
8 1 (0.47%) PDA
8 1 (0.47%) Smartcard
8 1 (0.47%) Tandem
Operating Systems
1 129 (60.28%) Windows
2 72 (33.64%) Windows Server
3 42 (19.63%) Windows 7
4 33 (15.42%) Windows Server 2008
5 24 (11.21%) Windows Server 2012
6 21 (9.81%) Linux
7 18 (8.41%) Windows 10
8 14 (6.54%) Windows 8
9 11 (5.14%) Unix
10 7 (3.27%) Windows Server 2003
11 6 (2.80%) Mac OS X
11 6 (2.80%) Ubuntu
12 5 (2.34%) Windows XP
13 4 (1.87%) Windows Vista
14 3 (1.40%) Mac OS
15 2 (0.93%) Windows Mobile
16 1 (0.47%) Android
16 1 (0.47%) Apple iOS
16 1 (0.47%) CentOS
16 1 (0.47%) Red Hat Enterprise Linux
Processes & Methodologies
1 27 (12.62%) ITIL
2 11 (5.14%) Change Management
2 11 (5.14%) Process Improvement
3 10 (4.67%) ERP
3 10 (4.67%) Incident Management
4 7 (3.27%) Time Management
5 6 (2.80%) Service Delivery
5 6 (2.80%) Service Management
6 5 (2.34%) Data Protection
6 5 (2.34%) Disaster Recovery
6 5 (2.34%) High Availability
6 5 (2.34%) Infrastructure Management
6 5 (2.34%) Operations Management
6 5 (2.34%) Stakeholder Management
7 4 (1.87%) Business Intelligence
7 4 (1.87%) Continuous Improvement
7 4 (1.87%) Data Entry
7 4 (1.87%) Mobile Device Management
7 4 (1.87%) Presales
7 4 (1.87%) Project Management
Programming Languages
1 27 (12.62%) SQL
2 3 (1.40%) C#
3 2 (0.93%) C
3 2 (0.93%) PowerShell
3 2 (0.93%) VB
3 2 (0.93%) VB.NET
4 1 (0.47%) ABAP
4 1 (0.47%) JavaScript
4 1 (0.47%) PHP
Qualifications
1 30 (14.02%) Microsoft Certification
2 14 (6.54%) CCNA
2 14 (6.54%) Cisco Certification
2 14 (6.54%) MCP
2 14 (6.54%) MCSA
3 13 (6.07%) MCSE
4 10 (4.67%) Degree
5 8 (3.74%) A+ Certification
6 7 (3.27%) MCTS
7 6 (2.80%) SC Cleared
7 6 (2.80%) Security Cleared
8 5 (2.34%) Network+ Certification
9 4 (1.87%) ITIL Certification
10 3 (1.40%) CISA
10 3 (1.40%) CISM
10 3 (1.40%) CISSP
10 3 (1.40%) CSSLP
10 3 (1.40%) SANS
10 3 (1.40%) Security+ Certification
10 3 (1.40%) SSCP
Quality Assurance & Compliance
1 5 (2.34%) SLA
2 4 (1.87%) ISO/IEC 27001
3 1 (0.47%) HL7
3 1 (0.47%) QA
System Software
1 90 (42.06%) Active Directory
2 25 (11.68%) Hyper-V
3 19 (8.88%) VMware Infrastructure
4 14 (6.54%) VMware ESXi
5 7 (3.27%) vSphere
6 5 (2.34%) Terminal Services
6 5 (2.34%) VMware ESX
7 2 (0.93%) Virtual Servers
7 2 (0.93%) XenApp
8 1 (0.47%) Virtual Machines
Systems Management
1 7 (3.27%) Backup Exec
1 7 (3.27%) SCCM
2 5 (2.34%) Nagios
3 1 (0.47%) SCOM
Vendors
1 90 (42.06%) Microsoft
2 31 (14.49%) VMware
3 22 (10.28%) Citrix
4 20 (9.35%) Cisco
5 8 (3.74%) HP
6 6 (2.80%) Sophos
7 5 (2.34%) Google
7 5 (2.34%) SolarWinds
7 5 (2.34%) WatchGuard
8 4 (1.87%) Avaya
9 3 (1.40%) Qualys
9 3 (1.40%) SAP
10 2 (0.93%) Apple
10 2 (0.93%) CA
10 2 (0.93%) IBM
10 2 (0.93%) New Relic
10 2 (0.93%) Oracle
10 2 (0.93%) Remedy
10 2 (0.93%) Sage
10 2 (0.93%) ServiceNow
Cambridgeshire
Pure Resourcing Solutions
Salary: £18000 - £23000 per annum
Posted: 4 hours ago
Norwich, Norfolk
I4 Recruitment
Salary: £22k - 24k per year
Posted: 6 hours ago
Bury St. Edmunds, Suffolk
Tec Partners
Salary: £22000.00 - £25000.00 per annum
Posted: 3 days ago
Cambridge, Cambridgeshire
The One Group
Salary: £25k - 30k per year
Posted: 4 days ago
Bedford, Bedfordshire
ARC IT Recruitment Ltd
Salary: uP TO £30K Plus Excellent Benefits
Posted: 3 days ago
Norwich, Norfolk
Hurren and Hope
Salary: £16k - 20k per year
Posted: 4 days ago
Cambridge
Recruitment Genius Ltd
Salary: £23000 - £30000 per annum
Posted: 5 days ago
Royston, Hertfordshire
Hotel Chocolat
Salary: £competitive + Bonus + Bens
Posted: 5 days ago
Hatfield, Hertfordshire
Webrecruit
Salary: Up to £35,000 per annum Plus Benefits
Posted: 4 days ago
Cambridgeshire
ECM Selection
Salary: £Excellent + car + package
Posted: 3 days ago
Wickford, Essex
CV Screen Ltd
Salary: £33k - 40k per year + Bonus
Posted: 5 days ago
Hertfordshire
Michael Page Technology
Salary: £40000 - £48000 per annum + Bonus + Benefits
Posted: 4 days ago
Great Yarmouth
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £22000.00 per annum
Posted: 11 days ago
Cambridge, Cambridgeshire
The SmartList
Posted: 12 days ago
Watford
aap3
Salary: £20000 - £25000 per annum
Posted: 17 days ago
Watford
Hays London City Cheapside
Salary: £23000.00 - £25000.00 per annum + Training + Progression
Posted: 14 days ago
Peterborough, Cambridgeshire
The One Group
Salary: £20k - 27k per year
Posted: 6 days ago
Hemel Hempstead
Bluetown Online LTD
Salary: £22000 - £27000 per annum
Posted: 18 days ago
Hertford
Recruitment Genius Ltd
Salary: £23000 per annum
Posted: 17 days ago
Norwich
Bluetown Online LTD
Salary: £21745 - £24717 per annum
Posted: 14 days ago