The statistics below represent IT jobs advertised across the East of England region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
IT Support
Rank 142 155 132
Rank change year-on-year
+13 -23
Permanent jobs requiring an IT Support 105 114 144
As % of all permanent IT jobs located in the East of England 1.69% 1.57% 1.91%
As % of the Job Titles category 1.76% 1.64% 1.96%
Number of salaries quoted 95 106 124
Median salary £26,000 £25,000 £26,000
Median salary % change year-on-year
+4.00% -3.84%
90% offered a salary of more than £18,000 £20,000 £19,300
10% offered a salary of more than £42,900 £45,000 £35,000
UK excluding London median salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
5973 6968 7360
As % of all permanent IT jobs located in the East of England 96.09% 96.03% 97.56%
Number of salaries quoted 4958 5921 5977
Median salary £43,500 £42,500 £41,500
Median salary % change year-on-year
+2.35% +2.40%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

IT Support
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the East of England

IT Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the East of England region.

IT Support Salary Trend in the East of England

IT Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing IT Support across the East of England region over the 3 months to 27 September 2016.

IT Support Salary Histogram in the East of England

IT Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East of England region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -1 30 £30,000 +20.00% 4
Cambridgeshire +24 27 £26,250 -4.54% 6
Essex -9 15 £29,000 +11.53% 2
Suffolk -4 13 £21,750 -13.00%
Norfolk -12 12 £19,500 -13.33% 1
Bedfordshire +11 9 £26,000 -7.14% 3
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 27 September 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring IT Support in the job title.

1 112 (59.26%) Windows
2 84 (44.44%) Microsoft
3 80 (42.33%) Active Directory
4 62 (32.80%) MS Office
5 61 (32.28%) Windows Server
6 40 (21.16%) MS Exchange
6 40 (21.16%) Windows Server 2008
7 35 (18.52%) VMware
8 33 (17.46%) ITIL
9 32 (16.93%) MS Excel
10 29 (15.34%) Windows Server 2012
11 27 (14.29%) Windows 7
11 27 (14.29%) Firewall
12 26 (13.76%) TCP/IP
13 24 (12.70%) Cisco
13 24 (12.70%) SQL
13 24 (12.70%) Hyper-V
14 23 (12.17%) Office 365
14 23 (12.17%) SQL Server
15 22 (11.64%) Linux
15 22 (11.64%) VPN
15 22 (11.64%) VMware Infrastructure
16 20 (10.58%) Windows Server 2003
17 19 (10.05%) Driving Licence
18 18 (9.52%) Windows 8
18 18 (9.52%) Exchange Server 2010
19 16 (8.47%) Analytical Skills
20 15 (7.94%) Finance
20 15 (7.94%) DNS
20 15 (7.94%) Citrix

IT Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (21.16%) MS Exchange
2 18 (9.52%) Exchange Server 2010
3 13 (6.88%) Exchange Server 2013
4 11 (5.82%) Blackberry Enterprise Server
5 10 (5.29%) Exchange Server 2007
6 9 (4.76%) SharePoint
7 8 (4.23%) Exchange Server 2003
8 6 (3.17%) IIS
9 4 (2.12%) Skype for Business
10 2 (1.06%) BizTalk Server
11 1 (0.53%) Apache
11 1 (0.53%) Drupal
11 1 (0.53%) SharePoint Server
Applications
1 62 (32.80%) MS Office
2 32 (16.93%) MS Excel
3 2 (1.06%) MS Visio
4 1 (0.53%) Adobe Illustrator
4 1 (0.53%) MS PowerPoint
4 1 (0.53%) MS Project
4 1 (0.53%) Photoshop
Business Applications
1 3 (1.59%) Dynamics CRM
2 2 (1.06%) SAP Oil and Gas
3 1 (0.53%) Dynamics NAV
3 1 (0.53%) Line 50
3 1 (0.53%) Remedy ITSM
Cloud Services
1 23 (12.17%) Office 365
2 3 (1.59%) Yammer
3 2 (1.06%) Microsoft Azure
4 1 (0.53%) AdWords
4 1 (0.53%) Amazon AWS
4 1 (0.53%) Mimecast
Communications & Networking
1 27 (14.29%) Firewall
2 26 (13.76%) TCP/IP
3 22 (11.64%) VPN
4 15 (7.94%) DNS
5 14 (7.41%) DHCP
6 12 (6.35%) LAN
7 11 (5.82%) Remote Desktop
7 11 (5.82%) WAN
8 10 (5.29%) SAN
9 8 (4.23%) Internet
9 8 (4.23%) Wireless
10 7 (3.70%) DMZ
10 7 (3.70%) IMAP
10 7 (3.70%) NAS
10 7 (3.70%) SMTP
10 7 (3.70%) VLAN
11 4 (2.12%) Cisco ASA
11 4 (2.12%) IP Telephony
11 4 (2.12%) Unified Communications
12 3 (1.59%) Skype
Database & Business Intelligence
1 23 (12.17%) SQL Server
2 3 (1.59%) Crystal Reports
2 3 (1.59%) SQL Server 2005
3 2 (1.06%) SQL Server 2008
4 1 (0.53%) BusinessObjects
4 1 (0.53%) MySQL
4 1 (0.53%) Oracle Reports
4 1 (0.53%) QlikView
4 1 (0.53%) SQL Server Reporting Services
4 1 (0.53%) SQLite
Development Applications
1 1 (0.53%) Subversion
1 1 (0.53%) Team Foundation Server
1 1 (0.53%) Visual Studio
General
1 15 (7.94%) Finance
2 8 (4.23%) Law
2 8 (4.23%) Manufacturing
2 8 (4.23%) Marketing
3 6 (3.17%) Legal
4 5 (2.65%) Retail
5 4 (2.12%) Pharmaceutical
5 4 (2.12%) Telecoms
6 3 (1.59%) Advertising
7 2 (1.06%) Electronics
7 2 (1.06%) Games
8 1 (0.53%) Automotive
8 1 (0.53%) Banking
8 1 (0.53%) Front Office
Libraries, Frameworks & Software Standards
1 7 (3.70%) MAPI
2 5 (2.65%) XML
3 4 (2.12%) HTML
4 3 (1.59%) .NET
5 2 (1.06%) CSS
6 1 (0.53%) ASP.NET
6 1 (0.53%) LAMP
6 1 (0.53%) Web Services
6 1 (0.53%) XSL
6 1 (0.53%) XSLT
Miscellaneous
1 19 (10.05%) Driving Licence
2 16 (8.47%) Analytical Skills
3 10 (5.29%) Blackberry
4 9 (4.76%) iPhone
5 8 (4.23%) PDA
6 7 (3.70%) Replication
7 5 (2.65%) CMDB
8 4 (2.12%) Fat Client
8 4 (2.12%) Management Information System
8 4 (2.12%) Thin Client
8 4 (2.12%) Video Conferencing
9 3 (1.59%) Computer Science
9 3 (1.59%) Data Protection Act
9 3 (1.59%) Mathematics
10 2 (1.06%) Client/Server
10 2 (1.06%) Data Centre
10 2 (1.06%) Enterprise Software
10 2 (1.06%) EPoS
11 1 (0.53%) Handset
11 1 (0.53%) Tandem
Operating Systems
1 112 (59.26%) Windows
2 61 (32.28%) Windows Server
3 40 (21.16%) Windows Server 2008
4 29 (15.34%) Windows Server 2012
5 27 (14.29%) Windows 7
6 22 (11.64%) Linux
7 20 (10.58%) Windows Server 2003
8 18 (9.52%) Windows 8
9 13 (6.88%) Windows Vista
10 12 (6.35%) Windows 10
10 12 (6.35%) Windows XP
11 8 (4.23%) Android
12 6 (3.17%) CentOS
13 5 (2.65%) Unix
14 3 (1.59%) Windows Mobile
15 1 (0.53%) Apple iOS
15 1 (0.53%) Red Hat Enterprise Linux
15 1 (0.53%) Ubuntu
15 1 (0.53%) Windows 2000
15 1 (0.53%) Windows Phone
Processes & Methodologies
1 33 (17.46%) ITIL
2 13 (6.88%) Service Delivery
3 12 (6.35%) Service Management
4 9 (4.76%) Disaster Recovery
5 8 (4.23%) Project Management
6 7 (3.70%) PRINCE2
7 6 (3.17%) Mentoring
7 6 (3.17%) Project Planning
8 5 (2.65%) Change Management
8 5 (2.65%) Data Analysis
8 5 (2.65%) Incident Management
8 5 (2.65%) Process Improvement
8 5 (2.65%) Virtual Environments
9 4 (2.12%) Asset Management
9 4 (2.12%) Change Control
9 4 (2.12%) CRM
9 4 (2.12%) ERP
9 4 (2.12%) ITSM
9 4 (2.12%) Line Management
9 4 (2.12%) Server Building
Programming Languages
1 24 (12.70%) SQL
2 3 (1.59%) C#
3 2 (1.06%) PowerShell
4 1 (0.53%) ABAP
4 1 (0.53%) C
4 1 (0.53%) JavaScript
4 1 (0.53%) PHP
4 1 (0.53%) VB
4 1 (0.53%) VB.NET
Qualifications
1 14 (7.41%) Degree
2 11 (5.82%) CCNA
2 11 (5.82%) Cisco Certification
2 11 (5.82%) Microsoft Certification
3 8 (4.23%) MCP
4 5 (2.65%) SC Cleared
4 5 (2.65%) Security Cleared
5 4 (2.12%) ITIL Certification
6 3 (1.59%) CEH
6 3 (1.59%) CISA
6 3 (1.59%) CISM
6 3 (1.59%) CISSP
6 3 (1.59%) CompTIA Security+
6 3 (1.59%) CSSLP
6 3 (1.59%) GIAC
6 3 (1.59%) MCSA
6 3 (1.59%) MCSE
6 3 (1.59%) SANS
6 3 (1.59%) Security+ Certification
6 3 (1.59%) SSCP
Quality Assurance & Compliance
1 9 (4.76%) SLA
2 3 (1.59%) ISO/IEC 27001
System Software
1 80 (42.33%) Active Directory
2 24 (12.70%) Hyper-V
3 22 (11.64%) VMware Infrastructure
4 7 (3.70%) NFS
5 6 (3.17%) VMware ESXi
6 5 (2.65%) vSphere
6 5 (2.65%) XenApp
7 4 (2.12%) Terminal Services
8 2 (1.06%) VMware ESX
9 1 (0.53%) UAG
9 1 (0.53%) XenDesktop
9 1 (0.53%) XenServer
Systems Management
1 9 (4.76%) Backup Exec
2 4 (2.12%) SCCM
Vendors
1 84 (44.44%) Microsoft
2 35 (18.52%) VMware
3 24 (12.70%) Cisco
4 15 (7.94%) Citrix
5 9 (4.76%) Apple
5 9 (4.76%) Veeam
6 8 (4.23%) SolarWinds
7 7 (3.70%) Draytek
8 6 (3.17%) HP
8 6 (3.17%) Kaspersky
9 5 (2.65%) Avaya
10 4 (2.12%) Mitel
10 4 (2.12%) WatchGuard
11 3 (1.59%) BT
11 3 (1.59%) CA
11 3 (1.59%) Dell
11 3 (1.59%) New Relic
11 3 (1.59%) Qualys
11 3 (1.59%) SAP
12 2 (1.06%) Sage
Loughton, Essex
Ashdown IT
Salary: £18000 - £20000 per annum + Benefits
Posted: 13 hours ago
Cambridge, Cambridgeshire
Pioneer Search
Salary: £30000 - £35000 per annum + Benefits
Posted: 19 hours ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £25000 - £27000 per annum + Very generous benefits package
Posted: Yesterday
Bedfordshire
HAYS INFORMATION TECHNOLOGY
Salary: Competitive
Posted: Yesterday
Hatfield, Hertfordshire
Oscar
Salary: £25000 - £35000 per annum + Benefits
Posted: Yesterday
Potters Bar, Hertfordshire
Sphere IT
Salary: From £18,500 to £26,000 per annum plus benefits and training
Posted: 4 days ago
Bedford, Bedfordshire
TGS
Posted: 4 days ago
Bedford, Bedfordshire
Premier IT
Salary: £24000 per annum
Posted: 5 days ago
Stevenage, Hertfordshire
Ashdown IT
Salary: £20000 - £25000 per annum
Posted: 5 days ago
Cambridge, Cambridgeshire
Capita Resourcing - IT Resourcing
Salary: £23000 - £28000 per annum + benifits
Posted: 6 days ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £25000 - £32000 per annum + Awesome+Prospects
Posted: 4 days ago
Norfolk
Greywood Associates Limited
Salary: £35000 - £45000 per annum + Benefits
Posted: 4 days ago
Cambridge, Cambridgeshire
Capita Resourcing - IT Resourcing
Salary: £23000 - £27000 per annum + Pension & Benefits
Posted: 6 days ago
Watford
Bluetown Online LTD
Posted: 14 days ago
Loughton, Essex
Senitor Associates
Salary: £26000 - £30000 per annum
Posted: 4 days ago