The table below looks at the statistics for the IT Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
IT Support
Rank 149 142 146
Rank change year-on-year
-7 +4
Permanent jobs requiring an IT Support 106 105 136
As % of all permanent IT jobs located in the East of England 1.46% 1.60% 1.60%
As % of the Job Titles category 1.53% 1.66% 1.68%
Number of salaries quoted 98 76 125
Average salary £25,000 £26,500 £28,000
Average salary % change year-on-year
-5.66% -5.35%
90% offered a salary of more than £17,500 £19,950 £18,000
10% offered a salary of more than £34,500 £35,900 £37,800
UK excluding London average salary £24,000 £25,000 £25,500
% change year-on-year
-4.00% -1.96%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6944 6311 8108
As % of all permanent IT jobs located in the East of England 95.41% 96.22% 95.19%
Number of salaries quoted 5628 5112 7026
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the East of England

IT Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the East of England region.

IT Support Salary Trend in the East of England

IT Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing IT Support across the East of England region over the 3 months to 30 January 2015.

IT Support Salary Histogram in the East of England

IT Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the East of England region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +27 52 £25,000 -10.71% 2
Suffolk +9 19 £18,000 -20.00% 1
Hertfordshire -45 13 £28,000 +1.81% 5
Essex -20 11 £26,000 +15.55% 2
Norfolk +4 7 £30,000 +53.84% 3
Bedfordshire +15 5 £22,000 -24.95% 1
IT Support
England

IT Support
Top 30 Related IT Skills in the East of England

For the 6 months to 30 January 2015, IT jobs across the East of England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 144 (75.79%) Windows
2 115 (60.53%) Microsoft
3 101 (53.16%) Active Directory
4 81 (42.63%) MS Excel
5 77 (40.53%) MS Exchange
6 65 (34.21%) Windows 7
7 60 (31.58%) DNS
8 55 (28.95%) MS Office
9 48 (25.26%) Windows Server 2008
10 39 (20.53%) DHCP
10 39 (20.53%) Windows Server 2012
11 38 (20.00%) TCP/IP
12 32 (16.84%) Windows XP
13 31 (16.32%) Linux
14 29 (15.26%) Windows 8
15 28 (14.74%) ITIL
16 27 (14.21%) SQL
16 27 (14.21%) VMware
17 26 (13.68%) SQL Server
18 25 (13.16%) Hyper-V
19 24 (12.63%) VPN
20 23 (12.11%) Office 365
20 23 (12.11%) Degree
21 22 (11.58%) Cisco
22 21 (11.05%) Windows Server 2003
22 21 (11.05%) VMware Infrastructure
23 20 (10.53%) VoIP
24 19 (10.00%) Firewall
25 18 (9.47%) Citrix
25 18 (9.47%) SLA

IT Support
Top Related IT Skills in the East of England by Category

For the 6 months to 30 January 2015, IT jobs across the East of England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 77 (40.53%) MS Exchange
2 18 (9.47%) Exchange Server 2010
3 15 (7.89%) Exchange Server 2007
4 7 (3.68%) Exchange Server 2013
5 5 (2.63%) Lync
6 4 (2.11%) SharePoint
7 3 (1.58%) IIS
7 3 (1.58%) Exchange Server 2003
7 3 (1.58%) CMS
8 2 (1.05%) Blackberry Enterprise Server
9 1 (0.53%) IBM Notes
9 1 (0.53%) SharePoint 2013
Applications
1 81 (42.63%) MS Excel
2 55 (28.95%) MS Office
3 4 (2.11%) MS PowerPoint
4 1 (0.53%) Photoshop
Business Applications
1 2 (1.05%) SAP Business One
2 1 (0.53%) Remedy ITSM
2 1 (0.53%) Dynamics CRM
Cloud Services
1 23 (12.11%) Office 365
2 5 (2.63%) SaaS
3 3 (1.58%) Cloud Computing
3 3 (1.58%) Microsoft Azure
3 3 (1.58%) Amazon AWS
4 2 (1.05%) Google Apps
4 2 (1.05%) IaaS
4 2 (1.05%) PaaS
Communications & Networking
1 60 (31.58%) DNS
2 39 (20.53%) DHCP
3 38 (20.00%) TCP/IP
4 24 (12.63%) VPN
5 20 (10.53%) VoIP
6 19 (10.00%) Firewall
7 13 (6.84%) WAN
7 13 (6.84%) LAN
8 8 (4.21%) Internet
9 5 (2.63%) ADSL
9 5 (2.63%) Cisco IOS
9 5 (2.63%) Wireless
10 4 (2.11%) Wi-Fi
10 4 (2.11%) VLAN
10 4 (2.11%) 4G
10 4 (2.11%) SAN
10 4 (2.11%) DMZ
10 4 (2.11%) 3G
11 2 (1.05%) xDSL
11 2 (1.05%) LDAP
Database & Business Intelligence
1 26 (13.68%) SQL Server
2 6 (3.16%) Crystal Reports
3 5 (2.63%) Relational Database
4 3 (1.58%) SQL Server 2008
4 3 (1.58%) SQL Server 2005
5 2 (1.05%) Oracle Discoverer
6 1 (0.53%) SQL Server 2000
6 1 (0.53%) FileMaker
6 1 (0.53%) SQL Server 2012
6 1 (0.53%) SQL Server Reporting Services
Development Applications
1 2 (1.05%) Visual Studio
General
1 16 (8.42%) Telecoms
2 11 (5.79%) Finance
3 6 (3.16%) Manufacturing
4 3 (1.58%) Pharmaceutical
4 3 (1.58%) Publishing
5 2 (1.05%) Retail
6 1 (0.53%) Banking
6 1 (0.53%) Electronics
Libraries, Frameworks & Software Standards
1 7 (3.68%) HTML
2 5 (2.63%) .NET
2 5 (2.63%) CSS
3 3 (1.58%) X-Windows
4 2 (1.05%) WSDL
4 2 (1.05%) ASP.NET
4 2 (1.05%) Web Services
4 2 (1.05%) XML
4 2 (1.05%) XSLT
4 2 (1.05%) JCE
Miscellaneous
1 11 (5.79%) Blackberry
2 10 (5.26%) iPad
3 8 (4.21%) Open Source
3 8 (4.21%) Analytical Skills
4 6 (3.16%) Computer Science
5 5 (2.63%) iPhone
6 3 (1.58%) Thin Client
6 3 (1.58%) Fat Client
6 3 (1.58%) Video Conferencing
6 3 (1.58%) PDA
7 2 (1.05%) Management Information System
7 2 (1.05%) Graphic Design
7 2 (1.05%) PKI
8 1 (0.53%) EqualLogic
8 1 (0.53%) Social Media
8 1 (0.53%) Replication
Operating Systems
1 144 (75.79%) Windows
2 65 (34.21%) Windows 7
3 48 (25.26%) Windows Server 2008
4 39 (20.53%) Windows Server 2012
5 32 (16.84%) Windows XP
6 31 (16.32%) Linux
7 29 (15.26%) Windows 8
8 21 (11.05%) Windows Server 2003
9 12 (6.32%) Android
10 10 (5.26%) UNIX
11 7 (3.68%) Windows Vista
12 5 (2.63%) Mac OS X
13 3 (1.58%) Solaris
14 2 (1.05%) AIX
14 2 (1.05%) HPUX
15 1 (0.53%) Windows NT
15 1 (0.53%) CentOS
15 1 (0.53%) Apple iOS
15 1 (0.53%) Windows Phone
Processes & Methodologies
1 28 (14.74%) ITIL
2 15 (7.89%) Service Management
3 10 (5.26%) ERP
4 7 (3.68%) Asset Management
5 6 (3.16%) Web Design
5 6 (3.16%) Document Management
5 6 (3.16%) Incident Management
5 6 (3.16%) Project Management
6 5 (2.63%) Service Delivery
6 5 (2.63%) Network Management
6 5 (2.63%) Data Security
6 5 (2.63%) Technical Analysis
7 4 (2.11%) Disaster Recovery
7 4 (2.11%) Time Management
8 3 (1.58%) Change Management
8 3 (1.58%) CRM
8 3 (1.58%) Knowledge Management
8 3 (1.58%) Workflow
8 3 (1.58%) Migration
9 2 (1.05%) Android Development
Programming Languages
1 27 (14.21%) SQL
2 7 (3.68%) PowerShell
3 6 (3.16%) PHP
4 5 (2.63%) JavaScript
4 5 (2.63%) C
5 4 (2.11%) Java
6 2 (1.05%) R
6 2 (1.05%) Python
6 2 (1.05%) VB
6 2 (1.05%) C#
6 2 (1.05%) T-SQL
7 1 (0.53%) Shell Script
7 1 (0.53%) VBScript
7 1 (0.53%) C++
7 1 (0.53%) VB.NET
Qualifications
1 23 (12.11%) Degree
2 17 (8.95%) Microsoft Certification
3 13 (6.84%) MCP
4 5 (2.63%) ITIL Certification
4 5 (2.63%) MCSE
5 4 (2.11%) MCITP
5 4 (2.11%) Cisco Certification
5 4 (2.11%) A+ Certification
6 3 (1.58%) HNC
6 3 (1.58%) SC Cleared
6 3 (1.58%) Security Cleared
7 2 (1.05%) ITIL Foundation Certificate
7 2 (1.05%) MCDST
7 2 (1.05%) CCNA
7 2 (1.05%) HND
8 1 (0.53%) CCNP
Quality Assurance & Compliance
1 18 (9.47%) SLA
2 2 (1.05%) HL7
3 1 (0.53%) QA
System Software
1 101 (53.16%) Active Directory
2 25 (13.16%) Hyper-V
3 21 (11.05%) VMware Infrastructure
4 5 (2.63%) VMware ESXi
5 4 (2.11%) XenApp
6 3 (1.58%) Terminal Server
6 3 (1.58%) Terminal Services
6 3 (1.58%) vSphere
6 3 (1.58%) VMware ESX
7 2 (1.05%) XenDesktop
Systems Management
1 7 (3.68%) SCCM
2 2 (1.05%) SCOrch
3 1 (0.53%) MIMEsweeper
3 1 (0.53%) Norton AntiVirus
3 1 (0.53%) WSUS
3 1 (0.53%) Backup Exec
Vendors
1 115 (60.53%) Microsoft
2 27 (14.21%) VMware
3 22 (11.58%) Cisco
4 18 (9.47%) Citrix
5 12 (6.32%) Apple
6 10 (5.26%) Sophos
6 10 (5.26%) HP
7 9 (4.74%) SonicWALL
8 4 (2.11%) Dell
8 4 (2.11%) Oracle
9 3 (1.58%) SAP
10 2 (1.05%) Google
10 2 (1.05%) IPFX
10 2 (1.05%) Veeam
10 2 (1.05%) DevExpress
10 2 (1.05%) Kaspersky
10 2 (1.05%) Polycom
10 2 (1.05%) LANDesk
10 2 (1.05%) Business Objects
10 2 (1.05%) Novell
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Posted: 16 hours ago
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Salary: £20000 - £25000 per annum + Excellent Benefits
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Hertfordshire
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