The statistics below represent IT jobs advertised across the Cardiff region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Second Line Support
Rank 68 - 69
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 6 0 2
As % of all permanent IT jobs located in Cardiff 0.83% - 0.30%
As % of the Job Titles category 0.85% - 0.31%
Number of salaries quoted 6 0 2
Median salary £25,500 - £21,250
90% offered a salary of more than £24,000 - £20,250
10% offered a salary of more than £29,000 - £22,250
UK excluding London median salary £25,625 £25,000 £24,875
% change year-on-year
+2.50% +0.50%
2nd Line Support
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
710 793 653
As % of all permanent IT jobs located in Cardiff 98.34% 97.30% 97.46%
Number of salaries quoted 627 645 574
Median salary £35,000 £35,000 £33,500
Median salary % change year-on-year
- +4.47%
90% offered a salary of more than £24,000 £25,000 £24,000
10% offered a salary of more than £47,500 £52,500 £50,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Cardiff

The demand trend of job ads across the Cardiff region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Cardiff

2nd Line Support
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Cardiff region.

2nd Line Support Salary Trend in Cardiff

2nd Line Support Skill Set
Top 30 Related IT Skills in Cardiff

For the 6 months to 27 July 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cardiff region featuring 2nd Line Support in the job title.

1 5 (71.43%) Windows
2 4 (57.14%) Windows Server 2008
2 4 (57.14%) Windows Server 2012
2 4 (57.14%) Windows Server
3 3 (42.86%) Degree
3 3 (42.86%) Internet
3 3 (42.86%) MS Excel
3 3 (42.86%) ITIL
3 3 (42.86%) Microsoft
3 3 (42.86%) Active Directory
4 2 (28.57%) Citrix
4 2 (28.57%) VPN
4 2 (28.57%) MCP
4 2 (28.57%) MS Office
4 2 (28.57%) Service Management
4 2 (28.57%) Blackberry
4 2 (28.57%) VMware
4 2 (28.57%) SCCM
4 2 (28.57%) Kaspersky
4 2 (28.57%) Android
4 2 (28.57%) Windows 7
4 2 (28.57%) Exchange Server 2013
4 2 (28.57%) Network Monitoring
5 1 (14.29%) ITIL Foundation Certificate
5 1 (14.29%) Logistics
5 1 (14.29%) MS PowerPoint
5 1 (14.29%) Incident Management
5 1 (14.29%) VMware Infrastructure
5 1 (14.29%) Firewall
5 1 (14.29%) Risk Management

2nd Line Support Skill Set
Top Related IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (28.57%) Exchange Server 2013
2 1 (14.29%) SharePoint
Applications
1 3 (42.86%) MS Excel
2 2 (28.57%) MS Office
3 1 (14.29%) MS PowerPoint
Communications & Networking
1 3 (42.86%) Internet
2 2 (28.57%) VPN
3 1 (14.29%) Firewall
General
1 1 (14.29%) Finance
Miscellaneous
1 2 (28.57%) Blackberry
Operating Systems
1 5 (71.43%) Windows
2 4 (57.14%) Windows Server
2 4 (57.14%) Windows Server 2008
2 4 (57.14%) Windows Server 2012
3 2 (28.57%) Android
3 2 (28.57%) Windows 7
Processes & Methodologies
1 3 (42.86%) ITIL
2 2 (28.57%) Network Monitoring
2 2 (28.57%) Service Management
3 1 (14.29%) ERP
3 1 (14.29%) Incident Management
3 1 (14.29%) Logistics
3 1 (14.29%) Risk Management
Programming Languages
1 1 (14.29%) SQL
Qualifications
1 3 (42.86%) Degree
2 2 (28.57%) MCP
3 1 (14.29%) CCNA
3 1 (14.29%) Cisco Certification
3 1 (14.29%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 3 (42.86%) Active Directory
2 1 (14.29%) VMware Infrastructure
Systems Management
1 2 (28.57%) SCCM
Vendors
1 3 (42.86%) Microsoft
2 2 (28.57%) Citrix
2 2 (28.57%) Kaspersky
2 2 (28.57%) VMware
3 1 (14.29%) Apple
3 1 (14.29%) Cisco