The statistics below represent IT jobs advertised across the Cardiff region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 May 2016 with a comparison to same period over 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Second Line Support
Rank 67 67 63
Rank change year-on-year
0 -4
Permanent jobs requiring a 2nd Line Support 1 2 8
As % of all permanent IT jobs located in Cardiff 0.15% 0.29% 1.33%
As % of the Job Titles category 0.16% 0.30% 1.34%
Number of salaries quoted 1 1 8
Median salary £23,000 £26,500 £27,000
Median salary % change year-on-year
-13.20% -1.85%
UK excluding London median salary £25,500 £24,500 £24,000
% change year-on-year
+4.08% +2.08%
2nd Line Support
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
641 656 599
As % of all permanent IT jobs located in Cardiff 98.46% 96.33% 99.34%
Number of salaries quoted 536 550 485
Median salary £37,000 £37,500 £35,000
Median salary % change year-on-year
-1.33% +7.14%
90% offered a salary of more than £25,000 £25,000 £26,500
10% offered a salary of more than £50,000 £51,000 £52,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Cardiff

The demand trend of job ads across the Cardiff region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Cardiff

2nd Line Support
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Cardiff region.

2nd Line Support Salary Trend in Cardiff

2nd Line Support Skill Set
Top 14 Related IT Skills in Cardiff

For the 6 months to 1 May 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cardiff region featuring 2nd Line Support in the job title.

1 3 (60.00%) Windows
2 2 (40.00%) Active Directory
3 1 (20.00%) Citrix
3 1 (20.00%) Apple
3 1 (20.00%) Service Delivery
3 1 (20.00%) VMware
3 1 (20.00%) VMware Infrastructure
3 1 (20.00%) Cloud Computing
3 1 (20.00%) Windows 7
3 1 (20.00%) SaaS
3 1 (20.00%) Linux
3 1 (20.00%) ERP
3 1 (20.00%) ITIL
3 1 (20.00%) Unix

2nd Line Support Skill Set
Top Related IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (20.00%) Cloud Computing
1 1 (20.00%) SaaS
Operating Systems
1 3 (60.00%) Windows
2 1 (20.00%) Linux
2 1 (20.00%) Unix
2 1 (20.00%) Windows 7
Processes & Methodologies
1 1 (20.00%) ERP
1 1 (20.00%) ITIL
1 1 (20.00%) Service Delivery
System Software
1 2 (40.00%) Active Directory
2 1 (20.00%) VMware Infrastructure
Vendors
1 1 (20.00%) Apple
1 1 (20.00%) Citrix
1 1 (20.00%) VMware