The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cardiff region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 64 60 -
Rank change year-on-year
-4 -
Permanent jobs requiring a 2nd Line Support 2 1 0
As % of all permanent IT jobs located in Cardiff 0.30% 0.18% -
As % of the Job Titles category 0.31% 0.19% -
Number of salaries quoted 2 1 0
Average salary £21,250 £40,000 -
Average salary % change year-on-year
-46.87% -
UK excluding London average salary £25,000 £25,000 £25,000
Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
646 524 339
As % of all permanent IT jobs located in Cardiff 95.85% 96.68% 96.58%
Number of salaries quoted 553 422 314
Average salary £33,500 £35,000 £33,500
Average salary % change year-on-year
-4.28% +4.47%
90% offered a salary of more than £25,000 £25,284 £24,000
10% offered a salary of more than £52,500 £45,000 £50,000
UK excluding London average salary £40,000 £38,000 £38,500
% change year-on-year
+5.26% -1.29%
2nd Line Support
South Wales

2nd Line Support
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Cardiff

2nd Line Support
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Cardiff region.

2nd Line Support Salary Trend in Cardiff

2nd Line Support
Top 30 Related IT Skills in Cardiff

For the 6 months to 11 July 2014, IT jobs across the Cardiff region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 7 (100.00%) Windows
2 5 (71.43%) Microsoft
2 5 (71.43%) Windows Server 2008
3 4 (57.14%) Hyper-V
3 4 (57.14%) Microsoft Certification
3 4 (57.14%) VMware
3 4 (57.14%) MCSE
3 4 (57.14%) ITIL
3 4 (57.14%) Active Directory
4 3 (42.86%) HP
4 3 (42.86%) TCP/IP
4 3 (42.86%) DNS
4 3 (42.86%) Cisco
4 3 (42.86%) Windows Server 2012
4 3 (42.86%) MS Office
5 2 (28.57%) Windows 7
5 2 (28.57%) Management Information System
5 2 (28.57%) CMS
5 2 (28.57%) .NET Framework
5 2 (28.57%) Load Balancing
5 2 (28.57%) NetBackup
5 2 (28.57%) Commerce Server
5 2 (28.57%) Windows Server 2003
5 2 (28.57%) Internet
5 2 (28.57%) MCP
5 2 (28.57%) Citrix
5 2 (28.57%) MS Exchange
5 2 (28.57%) SQL
5 2 (28.57%) .NET
5 2 (28.57%) SQL Server

2nd Line Support
Top Related IT Skills in Cardiff by Category

For the 6 months to 11 July 2014, IT jobs across the Cardiff region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) IIS
1 2 (28.57%) MS Exchange
1 2 (28.57%) Commerce Server
1 2 (28.57%) CMS
2 1 (14.29%) Lync
2 1 (14.29%) Exchange Server 2010
2 1 (14.29%) Exchange Server 2013
Applications
1 3 (42.86%) MS Office
Cloud Services
1 1 (14.29%) Office 365
Communications & Networking
1 3 (42.86%) TCP/IP
1 3 (42.86%) DNS
2 2 (28.57%) Internet
3 1 (14.29%) VoIP
3 1 (14.29%) DHCP
Database & Business Intelligence
1 2 (28.57%) SQL Server
General
1 1 (14.29%) Marketing
Libraries, Frameworks & Software Standards
1 2 (28.57%) .NET
1 2 (28.57%) .NET Framework
Miscellaneous
1 2 (28.57%) Management Information System
Operating Systems
1 7 (100.00%) Windows
2 5 (71.43%) Windows Server 2008
3 3 (42.86%) Windows Server 2012
4 2 (28.57%) Windows 7
4 2 (28.57%) Windows Server 2003
Processes & Methodologies
1 4 (57.14%) ITIL
2 2 (28.57%) Load Balancing
3 1 (14.29%) Continuous Improvement
3 1 (14.29%) Project Management
3 1 (14.29%) Incident Management
Programming Languages
1 2 (28.57%) SQL
Qualifications
1 4 (57.14%) MCSE
1 4 (57.14%) Microsoft Certification
2 2 (28.57%) MCP
3 1 (14.29%) ITIL Certification
3 1 (14.29%) VMware Certified Professional (VCP)
3 1 (14.29%) CCNA
3 1 (14.29%) Cisco Certification
System Software
1 4 (57.14%) Active Directory
1 4 (57.14%) Hyper-V
2 1 (14.29%) vSphere
2 1 (14.29%) VMware Infrastructure
Systems Management
1 2 (28.57%) NetBackup
Vendors
1 5 (71.43%) Microsoft
2 4 (57.14%) VMware
3 3 (42.86%) Cisco
3 3 (42.86%) HP
4 2 (28.57%) Citrix
Cardiff
Deloitte
Salary: Excellent + package
Posted: 11 days ago