The statistics below represent IT jobs advertised across the Cheltenham region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 August 2016 with a comparison to same period over 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Second Line Support
Rank 61 - 42
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 4 0 9
As % of all permanent IT jobs located in Cheltenham 0.96% - 3.26%
As % of the Job Titles category 0.98% - 3.30%
Number of salaries quoted 4 0 7
Median salary £24,500 - £24,000
UK excluding London median salary £26,000 £25,000 £24,500
% change year-on-year
+4.00% +2.04%
2nd Line Support
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheltenham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheltenham
Permanent IT job ads with a match in the
Job Titles category
410 312 273
As % of all permanent IT jobs located in Cheltenham 98.80% 96.59% 98.91%
Number of salaries quoted 346 281 231
Median salary £45,000 £37,500 £35,000
Median salary % change year-on-year
+20.00% +7.14%
90% offered a salary of more than £30,000 £24,000 £24,000
10% offered a salary of more than £62,500 £45,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Cheltenham

The demand trend of job ads across the Cheltenham region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Cheltenham

2nd Line Support
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Cheltenham region.

2nd Line Support Salary Trend in Cheltenham

2nd Line Support Skill Set
Top 23 Related IT Skills in Cheltenham

For the 6 months to 27 August 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheltenham region featuring 2nd Line Support in the job title.

1 3 (60.00%) Analytical Skills
1 3 (60.00%) Active Directory
2 2 (40.00%) MS Excel
2 2 (40.00%) Ethernet
2 2 (40.00%) Microsoft
2 2 (40.00%) Network Management
2 2 (40.00%) Incident Management
3 1 (20.00%) CCTV
3 1 (20.00%) Problem Management
3 1 (20.00%) Windows Server 2008
3 1 (20.00%) Hyper-V
3 1 (20.00%) Windows Server 2012
3 1 (20.00%) User Experience
3 1 (20.00%) BYOD
3 1 (20.00%) DBS Check
3 1 (20.00%) Citrix
3 1 (20.00%) Windows Server 2003
3 1 (20.00%) Configuration Management
3 1 (20.00%) Service Management
3 1 (20.00%) Advertising
3 1 (20.00%) VMware
3 1 (20.00%) Information Security
3 1 (20.00%) Windows

2nd Line Support Skill Set
Top Related IT Skills in Cheltenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (40.00%) MS Excel
Communications & Networking
1 2 (40.00%) Ethernet
General
1 1 (20.00%) Advertising
Miscellaneous
1 3 (60.00%) Analytical Skills
2 1 (20.00%) BYOD
2 1 (20.00%) CCTV
2 1 (20.00%) User Experience
Operating Systems
1 1 (20.00%) Windows
1 1 (20.00%) Windows Server 2003
1 1 (20.00%) Windows Server 2008
1 1 (20.00%) Windows Server 2012
Processes & Methodologies
1 2 (40.00%) Incident Management
1 2 (40.00%) Network Management
2 1 (20.00%) Configuration Management
2 1 (20.00%) Information Security
2 1 (20.00%) Problem Management
2 1 (20.00%) Service Management
Qualifications
1 1 (20.00%) DBS Check
System Software
1 3 (60.00%) Active Directory
2 1 (20.00%) Hyper-V
Vendors
1 2 (40.00%) Microsoft
2 1 (20.00%) Citrix
2 1 (20.00%) VMware