The statistics below represent IT jobs advertised across the Cheltenham region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 January 2017 with a comparison to same period over 2 years.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Second Line Support
Gloucestershire / Cheltenham
Rank - 56 52
Permanent jobs requiring a 2nd Line Support 0 2 7
As % of all permanent IT jobs located in Cheltenham - 0.51% 1.56%
As % of the Job Titles category - 0.55% 1.62%
Number of salaries quoted 0 2 4
Median salary - £18,000 £22,750
Median salary % change year-on-year
- -20.87%
UK excluding London median salary £25,000 £25,266 £25,000
% change year-on-year
-1.05% +1.06%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheltenham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheltenham
Permanent IT job ads with a match in the
Job Titles category
265 361 432
As % of all permanent IT jobs located in Cheltenham 95.32% 91.86% 96.43%
Number of salaries quoted 241 232 370
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £30,000 £24,500 £25,000
10% offered a salary of more than £57,500 £50,000 £61,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support
Jobs Demand Trend in Cheltenham

The demand trend of job ads across the Cheltenham region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Cheltenham

2nd Line Support
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Cheltenham region.

2nd Line Support Salary Trend in Cheltenham

2nd Line Support Skill Set
Top 30 Related IT Skills in Cheltenham

For the 6 months to 24 January 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheltenham region featuring 2nd Line Support in the job title.

1 3 (75.00%) Microsoft
1 3 (75.00%) Active Directory
1 3 (75.00%) MS Excel
2 2 (50.00%) VMware
2 2 (50.00%) Incident Management
2 2 (50.00%) Hyper-V
2 2 (50.00%) Network Management
2 2 (50.00%) Analytical Skills
2 2 (50.00%) Windows Server
2 2 (50.00%) Ethernet
2 2 (50.00%) Windows
3 1 (25.00%) Firewall
3 1 (25.00%) Wireless
3 1 (25.00%) Advertising
3 1 (25.00%) Linux
3 1 (25.00%) MCSE
3 1 (25.00%) SQL
3 1 (25.00%) SQL Server
3 1 (25.00%) Citrix
3 1 (25.00%) Microsoft Certification
3 1 (25.00%) EPoS
3 1 (25.00%) Windows Server 2003
3 1 (25.00%) VMware ESXi
3 1 (25.00%) Office 365
3 1 (25.00%) Windows 7
3 1 (25.00%) Exchange Server 2003
3 1 (25.00%) VMware Infrastructure
3 1 (25.00%) Windows Server 2008
3 1 (25.00%) VMware Certified Professional (VCP)
3 1 (25.00%) MS Exchange

2nd Line Support Skill Set
Top Related IT Skills in Cheltenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) Exchange Server 2003
1 1 (25.00%) MS Exchange
Applications
1 3 (75.00%) MS Excel
Cloud Services
1 1 (25.00%) Office 365
Communications & Networking
1 2 (50.00%) Ethernet
2 1 (25.00%) Firewall
2 1 (25.00%) VoIP
2 1 (25.00%) Wireless
Database & Business Intelligence
1 1 (25.00%) SQL Server
General
1 1 (25.00%) Advertising
Miscellaneous
1 2 (50.00%) Analytical Skills
2 1 (25.00%) EPoS
Operating Systems
1 2 (50.00%) Windows
1 2 (50.00%) Windows Server
2 1 (25.00%) Linux
2 1 (25.00%) Windows 7
2 1 (25.00%) Windows Server 2003
2 1 (25.00%) Windows Server 2008
Processes & Methodologies
1 2 (50.00%) Incident Management
1 2 (50.00%) Network Management
Programming Languages
1 1 (25.00%) SQL
Qualifications
1 1 (25.00%) MCSE
1 1 (25.00%) Microsoft Certification
1 1 (25.00%) VMware Certified Professional (VCP)
System Software
1 3 (75.00%) Active Directory
2 2 (50.00%) Hyper-V
3 1 (25.00%) VMware ESXi
3 1 (25.00%) VMware Infrastructure
Vendors
1 3 (75.00%) Microsoft
2 2 (50.00%) VMware
3 1 (25.00%) Citrix