The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 45 36 30
Rank change year-on-year
-9 -6
Permanent jobs citing Service Delivery 2 1 16
As % of all permanent IT jobs located in Cheltenham 0.71% 0.56% 4.62%
As % of the Processes & Methodologies category 0.99% 0.67% 6.64%
Number of salaries quoted 1 1 16
Average salary £21,500 £45,000 £40,000
Average salary % change year-on-year
-52.22% +12.50%
UK excluding London average salary £44,000 £45,000 £42,500
% change year-on-year
-2.22% +5.88%
Service Delivery
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cheltenham region.

Processes & Methodologies Category
Cheltenham
Permanent IT job ads with a match in the
Processes & Methodologies category
202 150 241
As % of all permanent IT jobs located in Cheltenham 71.38% 84.27% 69.65%
Number of salaries quoted 172 136 217
Average salary £42,500 £37,500 £40,000
Average salary % change year-on-year
+13.33% -6.25%
90% offered a salary of more than £27,500 £28,000 £27,000
10% offered a salary of more than £60,250 £47,500 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Cheltenham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Cheltenham

Service Delivery
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Cheltenham region.

Service Delivery Salary Trend in Cheltenham

Service Delivery
Top 30 Related IT Skills in Cheltenham

For the 6 months to 18 September 2014, IT jobs across the Cheltenham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 10 (76.92%) ITIL
1 10 (76.92%) Finance
2 7 (53.85%) Management Information System
3 6 (46.15%) Disaster Recovery
3 6 (46.15%) Windows
4 5 (38.46%) Workflow
4 5 (38.46%) Line Management
4 5 (38.46%) Mentoring
4 5 (38.46%) SQL Server
4 5 (38.46%) MS Office
4 5 (38.46%) MS Excel
4 5 (38.46%) Data Warehouse
4 5 (38.46%) SLA
4 5 (38.46%) Microsoft
5 3 (23.08%) Incident Management
5 3 (23.08%) Service Management
6 2 (15.38%) SQL
6 2 (15.38%) ITSM
6 2 (15.38%) Risk Management
6 2 (15.38%) Stakeholder Management
6 2 (15.38%) PRINCE
6 2 (15.38%) Project Management
6 2 (15.38%) Continuous Improvement
6 2 (15.38%) Test Management
7 1 (7.69%) DV Cleared
7 1 (7.69%) Security Cleared
7 1 (7.69%) VMware Infrastructure
7 1 (7.69%) Windows Server 2008
7 1 (7.69%) Red Hat Enterprise Linux
7 1 (7.69%) Information Assurance

Service Delivery
Top Related IT Skills in Cheltenham by Category

For the 6 months to 18 September 2014, IT jobs across the Cheltenham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 5 (38.46%) MS Office
1 5 (38.46%) MS Excel
Communications & Networking
1 1 (7.69%) SAN
Database & Business Intelligence
1 5 (38.46%) SQL Server
1 5 (38.46%) Data Warehouse
General
1 10 (76.92%) Finance
Job Titles
1 6 (46.15%) Service Manager
2 4 (30.77%) Services Delivery Manager
2 4 (30.77%) Delivery Manager
3 3 (23.08%) IT Services Manager
4 2 (15.38%) IT Manager
4 2 (15.38%) Incident Manager
4 2 (15.38%) IT Services Delivery Manager
5 1 (7.69%) Linux Administrator
5 1 (7.69%) Technical Services Manager
5 1 (7.69%) Applications Support Analyst
5 1 (7.69%) Technical Manager
5 1 (7.69%) IT Strategy Manager
5 1 (7.69%) Strategy Manager
5 1 (7.69%) Support Analyst
5 1 (7.69%) Applications Support
5 1 (7.69%) Administrator
5 1 (7.69%) Coordinator
5 1 (7.69%) Analyst
Miscellaneous
1 7 (53.85%) Management Information System
2 1 (7.69%) Statistics
2 1 (7.69%) Analytical Skills
Operating Systems
1 6 (46.15%) Windows
2 1 (7.69%) Windows Server 2008
2 1 (7.69%) Red Hat Enterprise Linux
2 1 (7.69%) Windows Server 2003
2 1 (7.69%) UNIX
2 1 (7.69%) HPUX
2 1 (7.69%) Linux
Processes & Methodologies
1 10 (76.92%) ITIL
2 6 (46.15%) Disaster Recovery
3 5 (38.46%) Workflow
3 5 (38.46%) Line Management
3 5 (38.46%) Mentoring
4 3 (23.08%) Incident Management
4 3 (23.08%) Service Management
5 2 (15.38%) ITSM
5 2 (15.38%) Risk Management
5 2 (15.38%) Stakeholder Management
5 2 (15.38%) PRINCE
5 2 (15.38%) Project Management
5 2 (15.38%) Continuous Improvement
5 2 (15.38%) Test Management
6 1 (7.69%) Information Assurance
6 1 (7.69%) Risk Analysis
Programming Languages
1 2 (15.38%) SQL
Qualifications
1 1 (7.69%) DV Cleared
1 1 (7.69%) Security Cleared
1 1 (7.69%) LPIC
1 1 (7.69%) MCITP
1 1 (7.69%) Microsoft Certification
1 1 (7.69%) RHCE
1 1 (7.69%) MCP
1 1 (7.69%) MCSE
Quality Assurance & Compliance
1 5 (38.46%) SLA
System Software
1 1 (7.69%) VMware Infrastructure
1 1 (7.69%) Hyper-V
1 1 (7.69%) Microsoft Virtual Server
Vendors
1 5 (38.46%) Microsoft
2 1 (7.69%) VMware
2 1 (7.69%) HP
2 1 (7.69%) Red Hat
2 1 (7.69%) IBM