The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Services Delivery
Rank 34 48 37
Rank change year-on-year
+14 -11
Permanent jobs citing Service Delivery 22 1 1
As % of all permanent IT jobs located in Cheltenham 6.57% 0.36% 0.54%
As % of the Processes & Methodologies category 7.26% 0.51% 0.67%
Number of salaries quoted 22 0 1
Average salary £37,500 - £45,000
UK excluding London average salary £45,000 £44,000 £45,000
% change year-on-year
+2.27% -2.22%
Service Delivery
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cheltenham region.

Processes & Methodologies Category
Cheltenham
Permanent IT job ads with a match in the
Processes & Methodologies category
303 198 149
As % of all permanent IT jobs located in Cheltenham 90.45% 72.00% 80.54%
Number of salaries quoted 269 167 135
Average salary £45,000 £40,000 £37,500
Average salary % change year-on-year
+12.50% +6.66%
90% offered a salary of more than £31,500 £27,500 £28,000
10% offered a salary of more than £65,000 £54,500 £59,250
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Delivery
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Cheltenham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Cheltenham

Service Delivery
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Cheltenham region.

Service Delivery Salary Trend in Cheltenham

Service Delivery
Salary Histogram in Cheltenham

This chart provides a salary histogram for IT jobs citing Service Delivery across the Cheltenham region over the 3 months to 4 September 2015.

Service Delivery Salary Histogram in Cheltenham

Service Delivery
Top 30 Related IT Skills in Cheltenham

For the 6 months to 4 September 2015, IT jobs across the Cheltenham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 19 (73.08%) Finance
2 10 (38.46%) Service Management
3 9 (34.62%) Process Management
3 9 (34.62%) MS Office
3 9 (34.62%) SLA
3 9 (34.62%) Analytical Skills
4 8 (30.77%) Root Cause Analysis
4 8 (30.77%) Service Desk Management
4 8 (30.77%) BCP
5 7 (26.92%) Business Continuity
5 7 (26.92%) Incident Management
5 7 (26.92%) Change Management
5 7 (26.92%) Disaster Recovery
5 7 (26.92%) Business Continuity Planning
5 7 (26.92%) Problem Management
6 6 (23.08%) Project Management
6 6 (23.08%) ITIL
7 5 (19.23%) PRINCE2
7 5 (19.23%) SQL
7 5 (19.23%) MS Excel
7 5 (19.23%) Stakeholder Management
8 4 (15.38%) SharePoint
8 4 (15.38%) MS Visio
8 4 (15.38%) Windows
8 4 (15.38%) Java
8 4 (15.38%) Middleware
8 4 (15.38%) MS PowerPoint
9 3 (11.54%) Linux
9 3 (11.54%) ISO/IEC 27001
9 3 (11.54%) Degree

Service Delivery
Top Related IT Skills in Cheltenham by Category

For the 6 months to 4 September 2015, IT jobs across the Cheltenham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (15.38%) SharePoint
2 1 (3.85%) IIS
2 1 (3.85%) Apache
Applications
1 9 (34.62%) MS Office
2 5 (19.23%) MS Excel
3 4 (15.38%) MS Visio
3 4 (15.38%) MS PowerPoint
Cloud Services
1 2 (7.69%) SaaS
Communications & Networking
1 2 (7.69%) LAN
1 2 (7.69%) WAN
1 2 (7.69%) DHCP
1 2 (7.69%) Intranet
1 2 (7.69%) DNS
2 1 (3.85%) SSL
2 1 (3.85%) Internet
2 1 (3.85%) Firewall
2 1 (3.85%) Network Security
2 1 (3.85%) TCP/IP
2 1 (3.85%) SMTP
Database & Business Intelligence
1 1 (3.85%) MySQL
1 1 (3.85%) SQL Server
General
1 19 (73.08%) Finance
2 1 (3.85%) Retail
2 1 (3.85%) Telecoms
Job Titles
1 8 (30.77%) Analyst
1 8 (30.77%) Applications Support
1 8 (30.77%) Service Analyst
1 8 (30.77%) Services Delivery Analyst
2 4 (15.38%) Team Leader
2 4 (15.38%) Applications Support Specialist
2 4 (15.38%) Support Team Leader
2 4 (15.38%) Applications Specialist
2 4 (15.38%) Support Specialist
3 3 (11.54%) Application Support Team Leader
3 3 (11.54%) Support Engineer
3 3 (11.54%) Systems Administrator
3 3 (11.54%) Administrator
4 2 (7.69%) 3rd Line Support
4 2 (7.69%) Delivery Manager
4 2 (7.69%) Incident Analyst
4 2 (7.69%) Services Delivery Manager
4 2 (7.69%) Service Manager
4 2 (7.69%) 3rd Line Support Engineer
5 1 (3.85%) Software Team Leader
Libraries, Frameworks & Software Standards
1 4 (15.38%) Middleware
Miscellaneous
1 9 (34.62%) Analytical Skills
2 2 (7.69%) Computer Science
3 1 (3.85%) PMI
3 1 (3.85%) Performance Metrics
Operating Systems
1 4 (15.38%) Windows
2 3 (11.54%) Linux
3 2 (7.69%) Windows Server 2012
4 1 (3.85%) Windows Server 2008
Processes & Methodologies
1 10 (38.46%) Service Management
2 9 (34.62%) Process Management
3 8 (30.77%) BCP
3 8 (30.77%) Root Cause Analysis
3 8 (30.77%) Service Desk Management
4 7 (26.92%) Business Continuity Planning
4 7 (26.92%) Incident Management
4 7 (26.92%) Change Management
4 7 (26.92%) Disaster Recovery
4 7 (26.92%) Business Continuity
4 7 (26.92%) Problem Management
5 6 (23.08%) Project Management
5 6 (23.08%) ITIL
6 5 (19.23%) PRINCE2
6 5 (19.23%) Stakeholder Management
7 3 (11.54%) Information Security
8 2 (7.69%) Cyber Security
8 2 (7.69%) Continuous Improvement
9 1 (3.85%) People Management
9 1 (3.85%) Resource Management
Programming Languages
1 5 (19.23%) SQL
2 4 (15.38%) Java
Qualifications
1 3 (11.54%) Degree
2 2 (7.69%) Security Cleared
3 1 (3.85%) SC Cleared
3 1 (3.85%) DV Cleared
3 1 (3.85%) PRINCE2 Certification
3 1 (3.85%) PMI Certification
Quality Assurance & Compliance
1 9 (34.62%) SLA
2 3 (11.54%) ISO/IEC 27001
System Software
1 2 (7.69%) VMware Infrastructure
2 1 (3.85%) Postfix
2 1 (3.85%) vSphere
Systems Management
1 1 (3.85%) SCCM
1 1 (3.85%) SCOM
Vendors
1 2 (7.69%) VMware
2 1 (3.85%) Cisco
2 1 (3.85%) Microsoft
2 1 (3.85%) Citrix
2 1 (3.85%) Salesforce.com