The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Chester region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 40 34 43
Rank change year-on-year
-6 +9
Permanent jobs requiring a 2nd Line Support 3 8 5
As % of all permanent IT jobs located in Chester 1.19% 3.52% 2.20%
As % of the Job Titles category 1.35% 3.64% 2.34%
Number of salaries quoted 1 2 5
Average salary £21,500 £25,750 £25,000
Average salary % change year-on-year
-16.50% +3.00%
UK excluding London average salary £24,500 £24,000 £24,000
% change year-on-year
+2.08% -
2nd Line Support
Cheshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Chester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Chester
Permanent IT job ads with a match in the
Job Titles category
223 220 214
As % of all permanent IT jobs located in Chester 88.14% 96.92% 94.27%
Number of salaries quoted 160 183 160
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £26,000 £26,500 £24,000
10% offered a salary of more than £60,000 £45,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Chester

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Chester region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Chester

2nd Line Support
Salary Trend in Chester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Chester region.

2nd Line Support Salary Trend in Chester

2nd Line Support
Top 25 Related IT Skills in Chester

For the 6 months to 23 September 2014, IT jobs across the Chester region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 4 (100.00%) Windows
2 3 (75.00%) VoIP
2 3 (75.00%) Active Directory
2 3 (75.00%) Citrix
2 3 (75.00%) SAN
2 3 (75.00%) Apple
2 3 (75.00%) Marketing
2 3 (75.00%) Terminal Services
2 3 (75.00%) User Experience
3 1 (25.00%) Windows Server 2003
3 1 (25.00%) Firewall
3 1 (25.00%) VMware
3 1 (25.00%) Degree
3 1 (25.00%) Fat Client
3 1 (25.00%) VMware Infrastructure
3 1 (25.00%) Windows Server 2008
3 1 (25.00%) XenApp
3 1 (25.00%) Windows 7
3 1 (25.00%) vSphere
3 1 (25.00%) Exchange Server 2010
3 1 (25.00%) Thin Client
3 1 (25.00%) VPN
3 1 (25.00%) Microsoft
3 1 (25.00%) MS Exchange
3 1 (25.00%) ADSL

2nd Line Support
Top Related IT Skills in Chester by Category

For the 6 months to 23 September 2014, IT jobs across the Chester region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) MS Exchange
1 1 (25.00%) Exchange Server 2010
Communications & Networking
1 3 (75.00%) VoIP
1 3 (75.00%) SAN
2 1 (25.00%) Firewall
2 1 (25.00%) VPN
2 1 (25.00%) ADSL
General
1 3 (75.00%) Marketing
Miscellaneous
1 3 (75.00%) User Experience
2 1 (25.00%) Thin Client
2 1 (25.00%) Fat Client
Operating Systems
1 4 (100.00%) Windows
2 1 (25.00%) Windows Server 2003
2 1 (25.00%) Windows Server 2008
2 1 (25.00%) Windows 7
Qualifications
1 1 (25.00%) Degree
System Software
1 3 (75.00%) Active Directory
1 3 (75.00%) Terminal Services
2 1 (25.00%) VMware Infrastructure
2 1 (25.00%) XenApp
2 1 (25.00%) vSphere
Vendors
1 3 (75.00%) Citrix
1 3 (75.00%) Apple
2 1 (25.00%) VMware
2 1 (25.00%) Microsoft