The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Chester region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 29 29 -
Rank change year-on-year
0 -
Permanent jobs requiring a 2nd Line Support 1 2 0
As % of all permanent IT jobs located in Chester 0.93% 1.01% -
As % of the Job Titles category 0.93% 1.10% -
Number of salaries quoted 1 1 0
Average salary £20,000 £22,500 -
Average salary % change year-on-year
-11.11% -
UK excluding London average salary £25,266 £25,000 £24,000
% change year-on-year
+1.06% +4.16%
2nd Line Support
Cheshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Chester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Chester
Permanent IT job ads with a match in the
Job Titles category
107 181 212
As % of all permanent IT jobs located in Chester 99.07% 91.41% 97.25%
Number of salaries quoted 96 155 136
Average salary £36,250 £40,000 £40,000
Average salary % change year-on-year
-9.37% -
90% offered a salary of more than £28,000 £23,500 £29,000
10% offered a salary of more than £47,500 £52,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Chester

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Chester region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Chester

2nd Line Support
Salary Trend in Chester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Chester region.

2nd Line Support Salary Trend in Chester

2nd Line Support
Top 30 Related IT Skills in Chester

For the 6 months to 8 February 2016, IT jobs across the Chester region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 6 (100.00%) Windows
2 4 (66.67%) MS Exchange
3 3 (50.00%) DNS
3 3 (50.00%) SLA
3 3 (50.00%) Linux
3 3 (50.00%) Microsoft
3 3 (50.00%) Active Directory
4 2 (33.33%) SMTP
4 2 (33.33%) TCP/IP
4 2 (33.33%) VPN
4 2 (33.33%) Broadband
4 2 (33.33%) SQL
4 2 (33.33%) Web Services
4 2 (33.33%) ITIL
4 2 (33.33%) Firewall
4 2 (33.33%) Cisco
4 2 (33.33%) SharePoint
4 2 (33.33%) Windows Server
4 2 (33.33%) Amazon AWS
5 1 (16.67%) SaaS
5 1 (16.67%) Change Control
5 1 (16.67%) Office 365
5 1 (16.67%) Facebook
5 1 (16.67%) Twitter
5 1 (16.67%) Route 53
5 1 (16.67%) IaaS
5 1 (16.67%) Amazon RDS
5 1 (16.67%) Mobile App
5 1 (16.67%) DevOps
5 1 (16.67%) Amazon ElastiCache

2nd Line Support
Top Related IT Skills in Chester by Category

For the 6 months to 8 February 2016, IT jobs across the Chester region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (66.67%) MS Exchange
2 2 (33.33%) SharePoint
Applications
1 1 (16.67%) MS Excel
1 1 (16.67%) MS Office
Cloud Services
1 2 (33.33%) Amazon AWS
2 1 (16.67%) Amazon EC2
2 1 (16.67%) Amazon ElastiCache
2 1 (16.67%) Amazon S3
2 1 (16.67%) AWS Elastic Beanstalk
2 1 (16.67%) IaaS
2 1 (16.67%) Office 365
2 1 (16.67%) Route 53
2 1 (16.67%) SaaS
Communications & Networking
1 3 (50.00%) DNS
2 2 (33.33%) Broadband
2 2 (33.33%) Firewall
2 2 (33.33%) SMTP
2 2 (33.33%) TCP/IP
2 2 (33.33%) VPN
3 1 (16.67%) DHCP
3 1 (16.67%) VLAN
3 1 (16.67%) VoIP
3 1 (16.67%) Wi-Fi
Database & Business Intelligence
1 1 (16.67%) Amazon RDS
General
1 1 (16.67%) Finance
Libraries, Frameworks & Software Standards
1 2 (33.33%) Web Services
Miscellaneous
1 1 (16.67%) Mobile App
1 1 (16.67%) Telematics
Operating Systems
1 6 (100.00%) Windows
2 3 (50.00%) Linux
3 2 (33.33%) Windows Server
4 1 (16.67%) Windows 7
Processes & Methodologies
1 2 (33.33%) ITIL
2 1 (16.67%) Change Control
2 1 (16.67%) DevOps
2 1 (16.67%) Information Security
2 1 (16.67%) Information Security Management
2 1 (16.67%) Load Balancing
2 1 (16.67%) Mentoring
2 1 (16.67%) Regression Testing
2 1 (16.67%) Security Management
2 1 (16.67%) Service Management
2 1 (16.67%) User Acceptance Testing
2 1 (16.67%) Vulnerability Assessment
2 1 (16.67%) Vulnerability Scanning
Programming Languages
1 2 (33.33%) SQL
Qualifications
1 1 (16.67%) ITIL Certification
Quality Assurance & Compliance
1 3 (50.00%) SLA
2 1 (16.67%) ISO/IEC 27001
System Software
1 3 (50.00%) Active Directory
Systems Management
1 1 (16.67%) SCCM
Vendors
1 3 (50.00%) Microsoft
2 2 (33.33%) Cisco
3 1 (16.67%) AppSense
3 1 (16.67%) Citrix
3 1 (16.67%) Facebook
3 1 (16.67%) Twitter