The statistics below represent IT jobs advertised across the Cheshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 January 2017 with a comparison to same period over 2 years.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
Second Line Support
North West / Cheshire
Rank 73 90 102
Rank change year-on-year
+17 +12
Permanent jobs requiring a 2nd Line Support 17 11 21
As % of all permanent IT jobs located in Cheshire 1.70% 0.84% 1.16%
As % of the Job Titles category 1.76% 0.86% 1.20%
Number of salaries quoted 15 11 20
Median salary £21,500 £22,500 £25,000
Median salary % change year-on-year
-4.44% -10.00%
90% offered a salary of more than £21,000 £20,000 £19,000
10% offered a salary of more than £24,600 £25,500 £29,900
UK excluding London median salary £25,000 £25,000 £25,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
964 1272 1753
As % of all permanent IT jobs located in Cheshire 96.30% 96.73% 96.74%
Number of salaries quoted 773 1107 1470
Median salary £37,500 £37,500 £40,000
Median salary % change year-on-year
- -6.25%
90% offered a salary of more than £22,500 £23,500 £23,500
10% offered a salary of more than £55,000 £55,000 £52,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support
Jobs Demand Trend in Cheshire

The demand trend of job ads across the Cheshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Cheshire

2nd Line Support
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Cheshire region.

2nd Line Support Salary Trend in Cheshire

2nd Line Support
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Cheshire region over the 3 months to 21 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wilmslow - 9 £21,500 -
Warrington - 6 £23,750 -
Macclesfield 0 2 - -
2nd Line Support
North West

2nd Line Support Skill Set
Top 30 Related IT Skills in Cheshire

For the 6 months to 21 January 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheshire region featuring 2nd Line Support in the job title.

1 49 (92.45%) Windows
2 33 (62.26%) Windows 7
3 30 (56.60%) Microsoft
4 29 (54.72%) Windows Server
5 24 (45.28%) Office 365
5 24 (45.28%) Active Directory
6 21 (39.62%) Windows Server 2008
7 18 (33.96%) ITIL
8 15 (28.30%) Windows 8
8 15 (28.30%) MS Excel
8 15 (28.30%) MS Exchange
9 14 (26.42%) Citrix
9 14 (26.42%) Windows Server 2012
10 13 (24.53%) Microsoft Certification
11 12 (22.64%) Mac OS X
11 12 (22.64%) Apple
11 12 (22.64%) Exchange Server 2010
12 11 (20.75%) MCSE
13 10 (18.87%) MCSA
13 10 (18.87%) Cisco
13 10 (18.87%) DNS
13 10 (18.87%) Exchange Server 2013
14 9 (16.98%) Apple iOS
14 9 (16.98%) Android
14 9 (16.98%) DHCP
14 9 (16.98%) MCP
14 9 (16.98%) Firewall
14 9 (16.98%) MCITP
15 8 (15.09%) VMware
15 8 (15.09%) Service Management

2nd Line Support Skill Set
Top Related IT Skills in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (28.30%) MS Exchange
2 12 (22.64%) Exchange Server 2010
3 10 (18.87%) Exchange Server 2013
4 5 (9.43%) SharePoint
5 1 (1.89%) Skype for Business
Applications
1 15 (28.30%) MS Excel
2 8 (15.09%) MS Office
3 3 (5.66%) MS Visio
Cloud Services
1 24 (45.28%) Office 365
2 1 (1.89%) Amazon AWS
2 1 (1.89%) Microsoft Azure
Communications & Networking
1 10 (18.87%) DNS
2 9 (16.98%) DHCP
2 9 (16.98%) Firewall
3 4 (7.55%) BGP
3 4 (7.55%) Internet
3 4 (7.55%) OSPF
3 4 (7.55%) SNMP
3 4 (7.55%) WAN
4 3 (5.66%) VoIP
5 2 (3.77%) MPLS
6 1 (1.89%) LAN
6 1 (1.89%) Remote Desktop
6 1 (1.89%) TCP/IP
6 1 (1.89%) VLAN
6 1 (1.89%) VPLS
6 1 (1.89%) VPN
General
1 4 (7.55%) Finance
2 2 (3.77%) Marketing
2 2 (3.77%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.89%) Web Services
Miscellaneous
1 4 (7.55%) Wiki
2 2 (3.77%) Data Centre
2 2 (3.77%) Management Information System
3 1 (1.89%) Mathematics
3 1 (1.89%) Mobile Computing
3 1 (1.89%) Xbox
Operating Systems
1 49 (92.45%) Windows
2 33 (62.26%) Windows 7
3 29 (54.72%) Windows Server
4 21 (39.62%) Windows Server 2008
5 15 (28.30%) Windows 8
6 14 (26.42%) Windows Server 2012
7 12 (22.64%) Mac OS X
8 9 (16.98%) Android
8 9 (16.98%) Apple iOS
9 5 (9.43%) Windows 10
10 4 (7.55%) Linux
11 3 (5.66%) Windows Server 2003
Processes & Methodologies
1 18 (33.96%) ITIL
2 8 (15.09%) Service Management
3 7 (13.21%) Mentoring
4 4 (7.55%) Change Management
4 4 (7.55%) Continuous Improvement
4 4 (7.55%) Data Validation
4 4 (7.55%) Network Monitoring
4 4 (7.55%) Ticket Management
4 4 (7.55%) Validation
5 3 (5.66%) Network Management
6 2 (3.77%) Direct Marketing
6 2 (3.77%) Incident Management
6 2 (3.77%) Information Management
6 2 (3.77%) Migration
6 2 (3.77%) Patch Management
6 2 (3.77%) Process Improvement
6 2 (3.77%) Service Delivery
7 1 (1.89%) Information Security
7 1 (1.89%) Time Management
Programming Languages
1 2 (3.77%) PowerShell
2 1 (1.89%) C
2 1 (1.89%) SQL
Qualifications
1 13 (24.53%) Microsoft Certification
2 11 (20.75%) MCSE
3 10 (18.87%) MCSA
4 9 (16.98%) MCITP
4 9 (16.98%) MCP
5 3 (5.66%) CCENT
5 3 (5.66%) CCNA
5 3 (5.66%) Cisco Certification
6 2 (3.77%) ITIL Certification
Quality Assurance & Compliance
1 7 (13.21%) SLA
System Software
1 24 (45.28%) Active Directory
2 8 (15.09%) Hyper-V
3 7 (13.21%) VMware Infrastructure
4 3 (5.66%) XenApp
4 3 (5.66%) XenDesktop
5 2 (3.77%) Virtual Servers
6 1 (1.89%) Microsoft Virtual Server
6 1 (1.89%) VMware Workstation
Systems Management
1 5 (9.43%) SCCM
2 2 (3.77%) Microsoft Intune
3 1 (1.89%) SCOM
Vendors
1 30 (56.60%) Microsoft
2 14 (26.42%) Citrix
3 12 (22.64%) Apple
4 10 (18.87%) Cisco
5 8 (15.09%) VMware
6 4 (7.55%) Extreme Networks
6 4 (7.55%) Juniper
7 3 (5.66%) Sage
8 2 (3.77%) HP