The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
Second Line Support
Rank 105 109 117
Rank change year-on-year
+4 +8
Permanent jobs requiring a 2nd Line Support 15 16 10
As % of all permanent IT jobs located in Cheshire 0.87% 0.89% 0.55%
As % of the Job Titles category 0.93% 0.92% 0.57%
Number of salaries quoted 15 9 7
Average salary £22,500 £24,000 £20,500
Average salary % change year-on-year
-6.25% +17.07%
UK excluding London average salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%
2nd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1621 1736 1743
As % of all permanent IT jobs located in Cheshire 94.24% 96.93% 95.19%
Number of salaries quoted 1235 1268 1359
Average salary £40,000 £35,000 £35,000
Average salary % change year-on-year
+14.28% -
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £53,500 £51,600 £50,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Cheshire

2nd Line Support
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Cheshire region.

2nd Line Support Salary Trend in Cheshire

2nd Line Support
Salary Histogram in Cheshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Cheshire region over the 3 months to 28 April 2015.

2nd Line Support Salary Histogram in Cheshire

2nd Line Support
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Cheshire region over the 3 months to 28 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington +11 6 £19,000 -20.83%
Wilmslow - 2 £28,000 -
Chester - 2 £21,500 - 1
Macclesfield - 2 £25,000 -
Nantwich +10 1 £22,500 -
Runcorn -2 1 £25,000 -1.96%
2nd Line Support
North West

2nd Line Support
Top 30 Related IT Skills in Cheshire

For the 6 months to 28 April 2015, IT jobs across the Cheshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 31 (86.11%) Windows
2 21 (58.33%) Windows 7
3 20 (55.56%) Microsoft
4 17 (47.22%) Microsoft Certification
4 17 (47.22%) MCSA
4 17 (47.22%) MS Excel
5 16 (44.44%) MCP
5 16 (44.44%) Windows Server 2008
6 15 (41.67%) MCSE
6 15 (41.67%) MCITP
7 14 (38.89%) Linux
7 14 (38.89%) Active Directory
8 13 (36.11%) VPN
9 12 (33.33%) DNS
10 11 (30.56%) DHCP
10 11 (30.56%) TCP/IP
11 10 (27.78%) UNIX
11 10 (27.78%) MS Office
11 10 (27.78%) VMware
12 9 (25.00%) Incident Management
13 7 (19.44%) SLA
14 6 (16.67%) Citrix
14 6 (16.67%) Windows XP
14 6 (16.67%) VMware Infrastructure
15 5 (13.89%) Windows Server 2012
15 5 (13.89%) User Experience
15 5 (13.89%) SC Cleared
15 5 (13.89%) Security Cleared
15 5 (13.89%) MCDST
15 5 (13.89%) MS Exchange

2nd Line Support
Top Related IT Skills in Cheshire by Category

For the 6 months to 28 April 2015, IT jobs across the Cheshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (13.89%) MS Exchange
2 1 (2.78%) Exchange Server 2010
2 1 (2.78%) IBM Notes
2 1 (2.78%) SharePoint
Applications
1 17 (47.22%) MS Excel
2 10 (27.78%) MS Office
Cloud Services
1 2 (5.56%) Microsoft Azure
2 1 (2.78%) Amazon AWS
2 1 (2.78%) Office 365
Communications & Networking
1 13 (36.11%) VPN
2 12 (33.33%) DNS
3 11 (30.56%) DHCP
3 11 (30.56%) TCP/IP
4 3 (8.33%) Firewall
5 2 (5.56%) VoIP
6 1 (2.78%) WAN
6 1 (2.78%) SMTP
6 1 (2.78%) ADSL
6 1 (2.78%) Broadband
6 1 (2.78%) LAN
6 1 (2.78%) DSL
General
1 1 (2.78%) Legal
Libraries, Frameworks & Software Standards
1 1 (2.78%) Web Services
Miscellaneous
1 5 (13.89%) User Experience
2 1 (2.78%) Thin Client
2 1 (2.78%) Fat Client
2 1 (2.78%) Mobile App
Operating Systems
1 31 (86.11%) Windows
2 21 (58.33%) Windows 7
3 16 (44.44%) Windows Server 2008
4 14 (38.89%) Linux
5 10 (27.78%) UNIX
6 6 (16.67%) Windows XP
7 5 (13.89%) Windows Server 2012
8 3 (8.33%) Windows Server 2003
9 2 (5.56%) Windows 8
Processes & Methodologies
1 9 (25.00%) Incident Management
2 5 (13.89%) ITIL
3 2 (5.56%) Problem Management
3 2 (5.56%) Time Management
4 1 (2.78%) Change Control
4 1 (2.78%) DevOps
4 1 (2.78%) Service Management
4 1 (2.78%) Information Security Management
4 1 (2.78%) Security Management
4 1 (2.78%) Migration
4 1 (2.78%) Information Security
4 1 (2.78%) Vulnerability Assessment
4 1 (2.78%) Load Balancing
Programming Languages
1 1 (2.78%) SQL
Qualifications
1 17 (47.22%) MCSA
1 17 (47.22%) Microsoft Certification
2 16 (44.44%) MCP
3 15 (41.67%) MCSE
3 15 (41.67%) MCITP
4 5 (13.89%) MCDST
4 5 (13.89%) SC Cleared
4 5 (13.89%) Security Cleared
5 2 (5.56%) Cisco Certification
5 2 (5.56%) CCNP
6 1 (2.78%) CCA
6 1 (2.78%) Citrix Certification
6 1 (2.78%) VMware Certified Professional (VCP)
6 1 (2.78%) Degree
Quality Assurance & Compliance
1 7 (19.44%) SLA
2 1 (2.78%) ISO/IEC 27001
System Software
1 14 (38.89%) Active Directory
2 6 (16.67%) VMware Infrastructure
3 3 (8.33%) Hyper-V
4 2 (5.56%) vSphere
5 1 (2.78%) VMware ESXi
5 1 (2.78%) XenApp
5 1 (2.78%) Firmware
Vendors
1 20 (55.56%) Microsoft
2 10 (27.78%) VMware
3 6 (16.67%) Citrix
4 2 (5.56%) Cisco
5 1 (2.78%) Lotus
5 1 (2.78%) Remedy
5 1 (2.78%) HP
Chester, Cheshire
Applause IT Innovation
Salary: £20000 - £25000 per annum + Including Car Allowance+bens
Posted: 5 days ago