The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Second Line Support
Rank 121 100 114
Rank change year-on-year
-21 +14
Permanent jobs requiring a 2nd Line Support 12 22 21
As % of all permanent IT jobs located in Cheshire 0.60% 1.35% 1.04%
As % of the Job Titles category 0.65% 1.42% 1.08%
Number of salaries quoted 10 15 21
Average salary £22,500 £22,500 £23,000
Average salary % change year-on-year
- -2.17%
90% offered a salary of more than £20,650 £21,000 £21,000
10% offered a salary of more than £30,000 £26,500 £32,000
UK excluding London average salary £25,000 £24,000 £24,000
% change year-on-year
+4.16% -
2nd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1838 1544 1949
As % of all permanent IT jobs located in Cheshire 92.13% 94.72% 96.68%
Number of salaries quoted 1569 1270 1611
Average salary £38,500 £36,500 £35,000
Average salary % change year-on-year
+5.47% +4.28%
90% offered a salary of more than £23,000 £25,000 £23,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Cheshire

2nd Line Support
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Cheshire region.

2nd Line Support Salary Trend in Cheshire

2nd Line Support
Salary Histogram in Cheshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Cheshire region over the 3 months to 23 October 2014.

2nd Line Support Salary Histogram in Cheshire

2nd Line Support
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Cheshire region over the 3 months to 23 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington -12 3 £23,000 -13.20% 1
Runcorn +3 2 £21,500 -4.44%
Chester -6 2 £17,500 -32.03%
Wilmslow -15 2 £30,000 +42.85%
Winsford +1 1 £23,000 -9.80%
2nd Line Support
North West

2nd Line Support
Top 30 Related IT Skills in Cheshire

For the 6 months to 23 October 2014, IT jobs across the Cheshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 18 (69.23%) Windows
1 18 (69.23%) Active Directory
2 16 (61.54%) Microsoft
3 10 (38.46%) VMware
4 9 (34.62%) Citrix
5 8 (30.77%) Windows XP
6 7 (26.92%) MS Office
7 6 (23.08%) ITIL
7 6 (23.08%) MS Exchange
7 6 (23.08%) TCP/IP
7 6 (23.08%) SLA
8 5 (19.23%) Incident Management
8 5 (19.23%) Windows Server 2008
8 5 (19.23%) Windows 7
9 4 (15.38%) VMware Infrastructure
9 4 (15.38%) User Experience
9 4 (15.38%) Windows Server 2003
9 4 (15.38%) MCITP
9 4 (15.38%) Microsoft Certification
9 4 (15.38%) LAN
9 4 (15.38%) MS Excel
9 4 (15.38%) MCP
10 3 (11.54%) VoIP
10 3 (11.54%) WAN
10 3 (11.54%) SAN
10 3 (11.54%) Apple
10 3 (11.54%) Cisco
10 3 (11.54%) VPN
10 3 (11.54%) Finance
10 3 (11.54%) Disaster Recovery

2nd Line Support
Top Related IT Skills in Cheshire by Category

For the 6 months to 23 October 2014, IT jobs across the Cheshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (23.08%) MS Exchange
2 2 (7.69%) Lync
2 2 (7.69%) Exchange Server 2010
3 1 (3.85%) Exchange Server 2003
3 1 (3.85%) Exchange Server 2007
3 1 (3.85%) SharePoint
Applications
1 7 (26.92%) MS Office
2 4 (15.38%) MS Excel
Communications & Networking
1 6 (23.08%) TCP/IP
2 4 (15.38%) LAN
3 3 (11.54%) VoIP
3 3 (11.54%) WAN
3 3 (11.54%) VPN
3 3 (11.54%) SAN
4 2 (7.69%) Wi-Fi
5 1 (3.85%) ADSL
5 1 (3.85%) Internet
5 1 (3.85%) Firewall
Database & Business Intelligence
1 1 (3.85%) SQL Server
1 1 (3.85%) Hadoop
1 1 (3.85%) Big Data
General
1 3 (11.54%) Finance
1 3 (11.54%) Marketing
2 2 (7.69%) Back Office
2 2 (7.69%) Games
Miscellaneous
1 4 (15.38%) User Experience
2 1 (3.85%) Analytical Skills
2 1 (3.85%) Thin Client
2 1 (3.85%) Fat Client
2 1 (3.85%) iPhone
Operating Systems
1 18 (69.23%) Windows
2 8 (30.77%) Windows XP
3 5 (19.23%) Windows Server 2008
3 5 (19.23%) Windows 7
4 4 (15.38%) Windows Server 2003
5 2 (7.69%) Windows 2000
6 1 (3.85%) Android
6 1 (3.85%) Linux
6 1 (3.85%) Windows Server 2012
6 1 (3.85%) Mac OS
Processes & Methodologies
1 6 (23.08%) ITIL
2 5 (19.23%) Incident Management
3 3 (11.54%) Disaster Recovery
4 2 (7.69%) Project Management
5 1 (3.85%) Service Management
5 1 (3.85%) Service Delivery
5 1 (3.85%) Business Continuity
5 1 (3.85%) Change Control
5 1 (3.85%) Database Security
Programming Languages
1 2 (7.69%) SQL
Qualifications
1 4 (15.38%) MCP
1 4 (15.38%) Microsoft Certification
1 4 (15.38%) MCITP
2 2 (7.69%) Degree
2 2 (7.69%) MCSE
2 2 (7.69%) MCSA
2 2 (7.69%) CCNA
2 2 (7.69%) CCA
2 2 (7.69%) Citrix Certification
2 2 (7.69%) Cisco Certification
3 1 (3.85%) Security Cleared
3 1 (3.85%) ITIL Certification
3 1 (3.85%) MCDST
Quality Assurance & Compliance
1 6 (23.08%) SLA
2 1 (3.85%) ISO/IEC 27001
System Software
1 18 (69.23%) Active Directory
2 4 (15.38%) VMware Infrastructure
3 3 (11.54%) Terminal Services
4 2 (7.69%) vSphere
4 2 (7.69%) Hyper-V
4 2 (7.69%) XenApp
5 1 (3.85%) XenServer
Systems Management
1 1 (3.85%) McAfee ePO
Vendors
1 16 (61.54%) Microsoft
2 10 (38.46%) VMware
3 9 (34.62%) Citrix
4 3 (11.54%) Apple
4 3 (11.54%) Cisco
5 1 (3.85%) SAP
5 1 (3.85%) HP
5 1 (3.85%) Dell
5 1 (3.85%) Salesforce.com
5 1 (3.85%) McAfee
5 1 (3.85%) Avaya
5 1 (3.85%) RainStor
Lymm, Cheshire
Searchability.co.uk
Salary: £15000 - £18000 per annum
Posted: 6 days ago
Warrington, Cheshire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum
Posted: 6 days ago