The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Second Line Support
Rank 108 110 124
Rank change year-on-year
+2 +14
Permanent jobs requiring a 2nd Line Support 15 14 21
As % of all permanent IT jobs located in Cheshire 0.79% 0.83% 0.95%
As % of the Job Titles category 0.85% 0.88% 0.98%
Number of salaries quoted 14 12 21
Average salary £25,000 £21,250 £24,000
Average salary % change year-on-year
+17.64% -11.45%
90% offered a salary of more than £22,650 £20,550 £21,500
10% offered a salary of more than £37,550 £23,850 £31,000
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1761 1599 2132
As % of all permanent IT jobs located in Cheshire 92.88% 94.62% 96.51%
Number of salaries quoted 1522 1285 1852
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,500 £25,000 £22,000
10% offered a salary of more than £55,000 £47,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Cheshire

2nd Line Support
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Cheshire region.

2nd Line Support Salary Trend in Cheshire

2nd Line Support
Salary Histogram in Cheshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Cheshire region over the 3 months to 24 December 2014.

2nd Line Support Salary Histogram in Cheshire

2nd Line Support
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Cheshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington +14 7 £26,000 +20.93%
Chester - 3 £20,000 - 1
Macclesfield - 2 £42,500 -
Knutsford 0 1 £23,500 - 1
Runcorn -5 1 £25,000 +13.63%
Sandbach - 1 £25,000 -
2nd Line Support
North West

2nd Line Support
Top 30 Related IT Skills in Cheshire

For the 6 months to 24 December 2014, IT jobs across the Cheshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 20 (66.67%) Windows
2 18 (60.00%) Active Directory
3 15 (50.00%) Microsoft
4 13 (43.33%) Windows 7
5 11 (36.67%) VMware
6 10 (33.33%) MCP
6 10 (33.33%) Windows XP
6 10 (33.33%) Incident Management
7 8 (26.67%) MCSA
7 8 (26.67%) SLA
7 8 (26.67%) Citrix
7 8 (26.67%) Microsoft Certification
7 8 (26.67%) User Experience
8 7 (23.33%) MS Excel
8 7 (23.33%) Windows Server 2008
9 6 (20.00%) MCSE
9 6 (20.00%) MCDST
9 6 (20.00%) MCITP
9 6 (20.00%) Security Cleared
9 6 (20.00%) VMware Infrastructure
10 5 (16.67%) MS Exchange
10 5 (16.67%) LAN
10 5 (16.67%) SC Cleared
11 4 (13.33%) MS Office
11 4 (13.33%) WAN
11 4 (13.33%) TCP/IP
11 4 (13.33%) VPN
12 3 (10.00%) ITIL
12 3 (10.00%) Windows Server 2003
12 3 (10.00%) Disaster Recovery

2nd Line Support
Top Related IT Skills in Cheshire by Category

For the 6 months to 24 December 2014, IT jobs across the Cheshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (16.67%) MS Exchange
2 2 (6.67%) Exchange Server 2010
3 1 (3.33%) Exchange Server 2003
3 1 (3.33%) Exchange Server 2007
3 1 (3.33%) IBM Notes
3 1 (3.33%) SharePoint
Applications
1 7 (23.33%) MS Excel
2 4 (13.33%) MS Office
Communications & Networking
1 5 (16.67%) LAN
2 4 (13.33%) WAN
2 4 (13.33%) TCP/IP
2 4 (13.33%) VPN
3 2 (6.67%) SAN
3 2 (6.67%) VoIP
3 2 (6.67%) Wi-Fi
4 1 (3.33%) ADSL
4 1 (3.33%) DHCP
4 1 (3.33%) Internet
4 1 (3.33%) Firewall
4 1 (3.33%) DNS
Database & Business Intelligence
1 1 (3.33%) SQL Server
1 1 (3.33%) Hadoop
1 1 (3.33%) Big Data
General
1 3 (10.00%) Finance
2 2 (6.67%) Back Office
2 2 (6.67%) Marketing
3 1 (3.33%) Legal
3 1 (3.33%) Games
Miscellaneous
1 8 (26.67%) User Experience
2 1 (3.33%) Thin Client
2 1 (3.33%) Fat Client
2 1 (3.33%) iPhone
Operating Systems
1 20 (66.67%) Windows
2 13 (43.33%) Windows 7
3 10 (33.33%) Windows XP
4 7 (23.33%) Windows Server 2008
5 3 (10.00%) Windows Server 2003
6 2 (6.67%) Linux
6 2 (6.67%) Windows Server 2012
7 1 (3.33%) Android
7 1 (3.33%) Mac OS
7 1 (3.33%) Windows 8
Processes & Methodologies
1 10 (33.33%) Incident Management
2 3 (10.00%) ITIL
2 3 (10.00%) Disaster Recovery
3 2 (6.67%) Problem Management
4 1 (3.33%) Change Control
4 1 (3.33%) Database Security
4 1 (3.33%) Business Continuity
4 1 (3.33%) Service Management
4 1 (3.33%) Service Delivery
Programming Languages
1 1 (3.33%) SQL
Qualifications
1 10 (33.33%) MCP
2 8 (26.67%) Microsoft Certification
2 8 (26.67%) MCSA
3 6 (20.00%) MCSE
3 6 (20.00%) MCDST
3 6 (20.00%) MCITP
3 6 (20.00%) Security Cleared
4 5 (16.67%) SC Cleared
5 2 (6.67%) Cisco Certification
5 2 (6.67%) Degree
5 2 (6.67%) CCNP
6 1 (3.33%) CCA
6 1 (3.33%) Citrix Certification
6 1 (3.33%) ITIL Certification
6 1 (3.33%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 8 (26.67%) SLA
2 1 (3.33%) ISO/IEC 27001
System Software
1 18 (60.00%) Active Directory
2 6 (20.00%) VMware Infrastructure
3 3 (10.00%) Hyper-V
3 3 (10.00%) vSphere
4 2 (6.67%) Terminal Services
4 2 (6.67%) XenApp
5 1 (3.33%) XenServer
5 1 (3.33%) VMware ESXi
Vendors
1 15 (50.00%) Microsoft
2 11 (36.67%) VMware
3 8 (26.67%) Citrix
4 2 (6.67%) Cisco
4 2 (6.67%) Apple
5 1 (3.33%) Salesforce.com
5 1 (3.33%) SAP
5 1 (3.33%) Avaya
5 1 (3.33%) Lotus
5 1 (3.33%) RainStor
Crewe, Cheshire
Shortlist Recruitment Ltd
Salary: £25000 - £30000 per annum + pension, healthcare
Posted: 2 days ago
Knutsford
Spectrum IT
Salary: £22000 - £25000 per annum
Posted: 11 days ago
Chester
Hays IT - Uk Posting account
Salary: £20000.00 - £25000.00 per annum
Posted: 15 days ago