The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Second Line Support
Rank 96 100 129
Rank change year-on-year
+4 +29
Permanent jobs requiring a 2nd Line Support 20 16 10
As % of all permanent IT jobs located in Cheshire 1.13% 1.00% 0.47%
As % of the Job Titles category 1.20% 1.07% 0.49%
Number of salaries quoted 19 14 10
Average salary £25,000 £21,250 £23,500
Average salary % change year-on-year
+17.64% -9.57%
90% offered a salary of more than £19,000 £19,650 £19,350
10% offered a salary of more than £31,300 £23,700 £30,600
UK excluding London average salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
2nd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1663 1498 2049
As % of all permanent IT jobs located in Cheshire 93.80% 93.45% 95.70%
Number of salaries quoted 1378 1166 1730
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £55,000 £48,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Cheshire

2nd Line Support
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Cheshire region.

2nd Line Support Salary Trend in Cheshire

2nd Line Support
Salary Histogram in Cheshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Cheshire region over the 3 months to 29 January 2015.

2nd Line Support Salary Histogram in Cheshire

2nd Line Support
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Cheshire region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington +16 10 £21,000 -2.32% 1
Runcorn -3 3 £25,000 +11.11%
Knutsford +3 2 £25,500 -
Macclesfield - 2 £42,500 -
Chester - 2 £22,500 -
Sandbach - 1 £25,000 -
2nd Line Support
North West

2nd Line Support
Top 30 Related IT Skills in Cheshire

For the 6 months to 29 January 2015, IT jobs across the Cheshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 23 (71.88%) Windows
2 19 (59.38%) Active Directory
2 19 (59.38%) Microsoft
3 18 (56.25%) Windows 7
4 15 (46.88%) MCP
5 13 (40.63%) MCSA
5 13 (40.63%) MS Excel
5 13 (40.63%) Microsoft Certification
6 12 (37.50%) Windows Server 2008
7 11 (34.38%) MCITP
7 11 (34.38%) MCSE
8 10 (31.25%) VMware
9 9 (28.13%) Incident Management
9 9 (28.13%) Windows XP
10 8 (25.00%) MS Office
10 8 (25.00%) TCP/IP
10 8 (25.00%) SLA
11 7 (21.88%) VPN
11 7 (21.88%) Citrix
11 7 (21.88%) Linux
11 7 (21.88%) User Experience
12 6 (18.75%) ITIL
12 6 (18.75%) DNS
12 6 (18.75%) DHCP
12 6 (18.75%) Security Cleared
12 6 (18.75%) MCDST
13 5 (15.63%) SC Cleared
13 5 (15.63%) VMware Infrastructure
13 5 (15.63%) UNIX
14 4 (12.50%) LAN

2nd Line Support
Top Related IT Skills in Cheshire by Category

For the 6 months to 29 January 2015, IT jobs across the Cheshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (9.38%) MS Exchange
2 1 (3.13%) IBM Notes
Applications
1 13 (40.63%) MS Excel
2 8 (25.00%) MS Office
Cloud Services
1 1 (3.13%) Microsoft Azure
Communications & Networking
1 8 (25.00%) TCP/IP
2 7 (21.88%) VPN
3 6 (18.75%) DNS
3 6 (18.75%) DHCP
4 4 (12.50%) LAN
5 3 (9.38%) WAN
6 2 (6.25%) Wi-Fi
7 1 (3.13%) SAN
7 1 (3.13%) VoIP
Database & Business Intelligence
1 1 (3.13%) SQL Server
General
1 2 (6.25%) Back Office
1 2 (6.25%) Finance
2 1 (3.13%) Legal
2 1 (3.13%) Marketing
Miscellaneous
1 7 (21.88%) User Experience
Operating Systems
1 23 (71.88%) Windows
2 18 (56.25%) Windows 7
3 12 (37.50%) Windows Server 2008
4 9 (28.13%) Windows XP
5 7 (21.88%) Linux
6 5 (15.63%) UNIX
7 3 (9.38%) Windows Server 2012
8 2 (6.25%) Windows Server 2003
8 2 (6.25%) Windows 8
Processes & Methodologies
1 9 (28.13%) Incident Management
2 6 (18.75%) ITIL
3 2 (6.25%) Problem Management
3 2 (6.25%) Disaster Recovery
4 1 (3.13%) Service Delivery
4 1 (3.13%) Time Management
Programming Languages
1 1 (3.13%) SQL
Qualifications
1 15 (46.88%) MCP
2 13 (40.63%) MCSA
2 13 (40.63%) Microsoft Certification
3 11 (34.38%) MCITP
3 11 (34.38%) MCSE
4 6 (18.75%) Security Cleared
4 6 (18.75%) MCDST
5 5 (15.63%) SC Cleared
6 2 (6.25%) Cisco Certification
6 2 (6.25%) CCNP
7 1 (3.13%) VMware Certified Professional (VCP)
7 1 (3.13%) Degree
7 1 (3.13%) ITIL Certification
7 1 (3.13%) CCA
7 1 (3.13%) Citrix Certification
Quality Assurance & Compliance
1 8 (25.00%) SLA
System Software
1 19 (59.38%) Active Directory
2 5 (15.63%) VMware Infrastructure
3 2 (6.25%) Hyper-V
4 1 (3.13%) vSphere
4 1 (3.13%) VMware ESXi
4 1 (3.13%) Terminal Services
Vendors
1 19 (59.38%) Microsoft
2 10 (31.25%) VMware
3 7 (21.88%) Citrix
4 1 (3.13%) Lotus
4 1 (3.13%) Apple
4 1 (3.13%) Cisco
Warrington, Cheshire
Candidate Source
Salary: Up to £25,000 per annum + bonus and benefits
Posted: 2 days ago
Middlewich, Cheshire
AWD Recruitment
Salary: up to £21,000 + Benefits
Posted: 5 days ago
Wilmslow
Greywood Associates Limited
Salary: £15000 - £20000 per annum + bens
Posted: 7 days ago