The statistics below represent IT jobs advertised across the Cheshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 August 2016 with a comparison to same period over 2 years.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Second Line Support
Rank 74 107 114
Rank change year-on-year
+33 +7
Permanent jobs requiring a 2nd Line Support 22 21 15
As % of all permanent IT jobs located in Cheshire 1.99% 1.22% 0.78%
As % of the Job Titles category 2.04% 1.26% 0.82%
Number of salaries quoted 20 21 11
Median salary £24,000 £27,000 £25,000
Median salary % change year-on-year
-11.11% +8.00%
90% offered a salary of more than £19,000 £22,500 £21,000
10% offered a salary of more than £25,100 £35,000 £26,500
UK excluding London median salary £26,000 £25,000 £24,500
% change year-on-year
+4.00% +2.04%
2nd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1080 1673 1834
As % of all permanent IT jobs located in Cheshire 97.83% 97.49% 95.22%
Number of salaries quoted 942 1374 1467
Median salary £37,500 £40,000 £35,000
Median salary % change year-on-year
-6.25% +14.28%
90% offered a salary of more than £23,500 £23,500 £22,500
10% offered a salary of more than £52,500 £52,500 £52,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Cheshire

The demand trend of job ads across the Cheshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Cheshire

2nd Line Support
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Cheshire region.

2nd Line Support Salary Trend in Cheshire

2nd Line Support
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Cheshire region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northwich - 7 £24,000 -
Wilmslow +1 5 £19,000 -20.83%
Macclesfield -8 4 £24,750 -1.00%
Knutsford - 2 £21,750 -
Chester +15 1 £24,500 -23.43% 1
Warrington - 1 £25,000 - 1
2nd Line Support
North West

2nd Line Support Skill Set
Top 30 Related IT Skills in Cheshire

For the 6 months to 28 August 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheshire region featuring 2nd Line Support in the job title.

1 36 (80.00%) Windows
2 22 (48.89%) Microsoft
2 22 (48.89%) Windows Server
3 18 (40.00%) Windows Server 2008
3 18 (40.00%) MS Excel
4 17 (37.78%) Windows 7
5 14 (31.11%) Office 365
6 13 (28.89%) Active Directory
6 13 (28.89%) Citrix
7 12 (26.67%) ITIL
8 11 (24.44%) Apple
9 10 (22.22%) MS Exchange
9 10 (22.22%) Exchange Server 2010
10 9 (20.00%) Cisco
10 9 (20.00%) Service Management
10 9 (20.00%) Firewall
11 8 (17.78%) SLA
12 7 (15.56%) MS Office
12 7 (15.56%) Mac OS X
13 6 (13.33%) Windows 8
13 6 (13.33%) Exchange Server 2013
13 6 (13.33%) Internet
13 6 (13.33%) SQL
13 6 (13.33%) CCNA
13 6 (13.33%) Cisco Certification
13 6 (13.33%) Microsoft Certification
14 5 (11.11%) MS Visio
14 5 (11.11%) MCSE
14 5 (11.11%) MCSA
14 5 (11.11%) VMware

2nd Line Support Skill Set
Top Related IT Skills in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (22.22%) Exchange Server 2010
1 10 (22.22%) MS Exchange
2 6 (13.33%) Exchange Server 2013
3 4 (8.89%) SharePoint
3 4 (8.89%) Skype for Business
4 2 (4.44%) IIS
Applications
1 18 (40.00%) MS Excel
2 7 (15.56%) MS Office
3 5 (11.11%) MS Visio
Cloud Services
1 14 (31.11%) Office 365
2 2 (4.44%) Google Apps
Communications & Networking
1 9 (20.00%) Firewall
2 6 (13.33%) Internet
3 4 (8.89%) DHCP
3 4 (8.89%) DNS
3 4 (8.89%) NetScaler
4 2 (4.44%) SAN
4 2 (4.44%) VoIP
4 2 (4.44%) VPN
4 2 (4.44%) WAN
5 1 (2.22%) BGP
5 1 (2.22%) BIG-IP
5 1 (2.22%) Broadband
5 1 (2.22%) Cisco ASA
5 1 (2.22%) LAN
5 1 (2.22%) OSPF
5 1 (2.22%) Remote Desktop
5 1 (2.22%) SNMP
5 1 (2.22%) Wireless
Database & Business Intelligence
1 2 (4.44%) SQL Server
General
1 2 (4.44%) Retail
2 1 (2.22%) Banking
2 1 (2.22%) Finance
2 1 (2.22%) Manufacturing
2 1 (2.22%) Telecoms
Miscellaneous
1 5 (11.11%) Analytical Skills
2 4 (8.89%) Mobile Computing
3 2 (4.44%) EPoS
4 1 (2.22%) Management Information System
4 1 (2.22%) Wiki
Operating Systems
1 36 (80.00%) Windows
2 22 (48.89%) Windows Server
3 18 (40.00%) Windows Server 2008
4 17 (37.78%) Windows 7
5 7 (15.56%) Mac OS X
6 6 (13.33%) Windows 8
7 5 (11.11%) Windows Server 2012
8 4 (8.89%) Mac OS
8 4 (8.89%) Unix
8 4 (8.89%) Windows Server 2003
9 3 (6.67%) Linux
9 3 (6.67%) Windows 10
10 1 (2.22%) Android
10 1 (2.22%) Apple iOS
Processes & Methodologies
1 12 (26.67%) ITIL
2 9 (20.00%) Service Management
3 5 (11.11%) Network Management
3 5 (11.11%) Service Delivery
4 4 (8.89%) Continuous Improvement
4 4 (8.89%) Kalman Filter
4 4 (8.89%) Mobile Device Management
4 4 (8.89%) Time Management
4 4 (8.89%) Web Filtering
5 2 (4.44%) Change Management
5 2 (4.44%) Mentoring
5 2 (4.44%) Migration
6 1 (2.22%) DevOps
6 1 (2.22%) E-Commerce
6 1 (2.22%) Network Monitoring
6 1 (2.22%) Open Source
6 1 (2.22%) Root Cause Analysis
6 1 (2.22%) Scrum
6 1 (2.22%) Stakeholder Management
6 1 (2.22%) Ticket Management
Programming Languages
1 6 (13.33%) SQL
2 1 (2.22%) Shell Script
Qualifications
1 6 (13.33%) CCNA
1 6 (13.33%) Cisco Certification
1 6 (13.33%) Microsoft Certification
2 5 (11.11%) CCENT
2 5 (11.11%) MCSA
2 5 (11.11%) MCSE
3 4 (8.89%) MCITP
3 4 (8.89%) MCP
4 1 (2.22%) CISSP
Quality Assurance & Compliance
1 8 (17.78%) SLA
2 3 (6.67%) ISO/IEC 27001
2 3 (6.67%) PCI DSS
System Software
1 13 (28.89%) Active Directory
2 3 (6.67%) VMware Infrastructure
2 3 (6.67%) XenApp
2 3 (6.67%) XenDesktop
3 2 (4.44%) Terminal Services
4 1 (2.22%) Hyper-V
Systems Management
1 5 (11.11%) SCCM
2 1 (2.22%) Tivoli
Vendors
1 22 (48.89%) Microsoft
2 13 (28.89%) Citrix
3 11 (24.44%) Apple
4 9 (20.00%) Cisco
5 5 (11.11%) VMware
6 2 (4.44%) Google
6 2 (4.44%) Juniper
6 2 (4.44%) LANDesk
6 2 (4.44%) Mitel
7 1 (2.22%) Extreme Networks
7 1 (2.22%) F5
7 1 (2.22%) HP
7 1 (2.22%) Oracle
Runcorn, Cheshire
Opus Recruitment Solutions Ltd
Salary: Competitive
Posted: Yesterday
Warrington, Cheshire
Oscar
Salary: £18000 - £20000 per annum
Posted: 2 days ago
Chester
360 Resourcing
Salary: £20,000 - £25,000 per year
Posted: 17 days ago