The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Chippenham region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
First Line Support
Rank 40 21 -
Rank change year-on-year
-19 -
Permanent jobs requiring a 1st Line Support 5 2 0
As % of all permanent IT jobs located in Chippenham 2.27% 2.53% -
As % of the Job Titles category 2.35% 2.56% -
Number of salaries quoted 5 2 0
Average salary £30,500 £17,500 -
Average salary % change year-on-year
+74.28% -
UK excluding London average salary £20,000 £19,500 £19,500
% change year-on-year
+2.56% -
1st Line Support
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Chippenham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Chippenham
Permanent IT job ads with a match in the
Job Titles category
213 78 153
As % of all permanent IT jobs located in Chippenham 96.82% 98.73% 97.45%
Number of salaries quoted 203 77 143
Average salary £32,500 £30,500 £35,000
Average salary % change year-on-year
+6.55% -12.85%
90% offered a salary of more than £23,000 £24,500 £25,500
10% offered a salary of more than £42,500 £50,000 £49,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

1st Line Support
Jobs Demand Trend in Chippenham

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Chippenham region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Chippenham

1st Line Support
Salary Trend in Chippenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Chippenham region.

1st Line Support Salary Trend in Chippenham

1st Line Support
Salary Histogram in Chippenham

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Chippenham region over the 3 months to 29 August 2014.

1st Line Support Salary Histogram in Chippenham

1st Line Support
Top 25 Related IT Skills in Chippenham

For the 6 months to 29 August 2014, IT jobs across the Chippenham region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 5 (55.56%) ITIL
2 4 (44.44%) SLA
3 3 (33.33%) MS Office
3 3 (33.33%) Windows Server 2003
3 3 (33.33%) Microsoft
3 3 (33.33%) Active Directory
3 3 (33.33%) Windows
3 3 (33.33%) MS Excel
3 3 (33.33%) Service Delivery
3 3 (33.33%) Windows Server 2008
4 2 (22.22%) Windows Vista
4 2 (22.22%) Change Control
4 2 (22.22%) Risk Management
4 2 (22.22%) Service Management
4 2 (22.22%) MS PowerPoint
4 2 (22.22%) Windows XP
4 2 (22.22%) ITIL Certification
5 1 (11.11%) Terminal Services
5 1 (11.11%) MS Exchange
5 1 (11.11%) Citrix
5 1 (11.11%) Incident Management
5 1 (11.11%) Degree
5 1 (11.11%) Windows Server 2012
5 1 (11.11%) Performance Management
5 1 (11.11%) Exchange Server 2010

1st Line Support
Top Related IT Skills in Chippenham by Category

For the 6 months to 29 August 2014, IT jobs across the Chippenham region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (11.11%) MS Exchange
1 1 (11.11%) Exchange Server 2010
Applications
1 3 (33.33%) MS Office
1 3 (33.33%) MS Excel
2 2 (22.22%) MS PowerPoint
Operating Systems
1 3 (33.33%) Windows
1 3 (33.33%) Windows Server 2003
1 3 (33.33%) Windows Server 2008
2 2 (22.22%) Windows Vista
2 2 (22.22%) Windows XP
3 1 (11.11%) Windows Server 2012
Processes & Methodologies
1 5 (55.56%) ITIL
2 3 (33.33%) Service Delivery
3 2 (22.22%) Risk Management
3 2 (22.22%) Service Management
3 2 (22.22%) Change Control
4 1 (11.11%) Incident Management
4 1 (11.11%) Performance Management
Qualifications
1 2 (22.22%) ITIL Certification
2 1 (11.11%) Degree
Quality Assurance & Compliance
1 4 (44.44%) SLA
System Software
1 3 (33.33%) Active Directory
2 1 (11.11%) Terminal Services
Vendors
1 3 (33.33%) Microsoft
2 1 (11.11%) Citrix
Chippenham
360 Resourcing
Salary: £18k - 20k per year
Posted: 10 days ago
Chippenham, Wiltshire
Applied Card Technologies
Salary: From £18,000 to £20,000 per annum
Posted: 10 days ago