The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Chippenham region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
First Line Support
Rank 44 - -
Rank change year-on-year
- 0
Permanent jobs requiring a 1st Line Support 4 0 0
As % of all permanent IT jobs located in Chippenham 2.02% - -
As % of the Job Titles category 2.04% - -
Number of salaries quoted 4 0 0
Average salary £18,750 - -
UK excluding London average salary £19,500 £20,000 £19,000
% change year-on-year
-2.50% +5.26%
1st Line Support
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Chippenham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Chippenham
Permanent IT job ads with a match in the
Job Titles category
196 101 122
As % of all permanent IT jobs located in Chippenham 98.99% 100.00% 94.57%
Number of salaries quoted 195 93 111
Average salary £35,000 £32,500 £35,000
Average salary % change year-on-year
+7.69% -7.14%
90% offered a salary of more than £24,000 £22,000 £24,000
10% offered a salary of more than £42,500 £45,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Chippenham

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Chippenham region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Chippenham

1st Line Support
Salary Trend in Chippenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Chippenham region.

1st Line Support Salary Trend in Chippenham

1st Line Support
Top 19 Related IT Skills in Chippenham

For the 6 months to 19 December 2014, IT jobs across the Chippenham region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 7 (87.50%) ITIL
2 5 (62.50%) SLA
3 4 (50.00%) Incident Management
4 3 (37.50%) Process Management
4 3 (37.50%) Service Delivery
4 3 (37.50%) Change Management
4 3 (37.50%) Active Directory
4 3 (37.50%) Line Management
4 3 (37.50%) Windows
4 3 (37.50%) Windows Server 2008
4 3 (37.50%) Windows 7
4 3 (37.50%) Windows Server 2012
5 2 (25.00%) ITIL Certification
6 1 (12.50%) Advertising
6 1 (12.50%) SaaS
6 1 (12.50%) Performance Management
6 1 (12.50%) MS Office
6 1 (12.50%) MS Excel
6 1 (12.50%) Microsoft

1st Line Support
Top Related IT Skills in Chippenham by Category

For the 6 months to 19 December 2014, IT jobs across the Chippenham region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 1 (12.50%) MS Office
1 1 (12.50%) MS Excel
Cloud Services
1 1 (12.50%) SaaS
General
1 1 (12.50%) Advertising
Operating Systems
1 3 (37.50%) Windows
1 3 (37.50%) Windows Server 2008
1 3 (37.50%) Windows 7
1 3 (37.50%) Windows Server 2012
Processes & Methodologies
1 7 (87.50%) ITIL
2 4 (50.00%) Incident Management
3 3 (37.50%) Line Management
3 3 (37.50%) Process Management
3 3 (37.50%) Service Delivery
3 3 (37.50%) Change Management
4 1 (12.50%) Performance Management
Qualifications
1 2 (25.00%) ITIL Certification
Quality Assurance & Compliance
1 5 (62.50%) SLA
System Software
1 3 (37.50%) Active Directory
Vendors
1 1 (12.50%) Microsoft