Permanent IT Jobs Contract IT Jobs

The table below looks at the demand for the 1st Line Support role in IT jobs within the Wiltshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 2 December 2008 with a comparison to the same period last year.

 First Line Support
Location
3 months to
2 Dec 2008
Same period last year
Rank102117
Rank change on same period last yearUp+15
Matching permanent IT job ads109
As % of all UK permanent IT job ads sampled0.007 %0.004 %
As % of the category below0.521 %0.330 %
Salaries quoted108
Average minimum salary£22,600£17,000
Average salary£22,800£18,313
% change on same period last year+24.50 %
Average maximum salary£23,000£19,625
UK excluding London average salary£20,626£19,541
% change on same period last year+5.55 %
Wiltshire IT Job Market, Job TitlesJob Titles
Wiltshire
Matching permanent IT job ads19192728
As % of all UK permanent IT job ads sampled1.283 %1.217 %
Salaries quoted17092232
Average minimum salary£32,638£34,621
Average salary£35,821£37,173
% change on same period last year-3.63 %
Average maximum salary£39,003£39,725
UK excluding London average salary£38,498£39,074
% change on same period last year-1.47 %
1st Line Support South West1st Line Support
South West

1st Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing 1st Line Support across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Wiltshire 1st Line Support Demand Trend

1st Line Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Wiltshire region.

Wiltshire 1st Line Support Salary Trend

1st Line Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing 1st Line Support across the Wiltshire region over the 3 months to 2 December 2008.

Wiltshire 1st Line Support Salary Histogram

1st Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Wiltshire region over the 3 months to 2 December 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
SwindonUp+188£24,000+29.72 %
1st Line Support South West1st Line Support
South West

1st Line Support
Top 30 Related IT Skills

For the 6 months to 2 December 2008, IT jobs across the Wiltshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

114 (56.00 %)Windows
29 (36.00 %)Retail
29 (36.00 %)Insurance
38 (32.00 %)FMCG
38 (32.00 %)EPoS
38 (32.00 %)EFT
38 (32.00 %)SQL
38 (32.00 %)UNIX
47 (28.00 %)MS Office
47 (28.00 %)Citrix
55 (20.00 %)Lotus
55 (20.00 %)InterBase
55 (20.00 %)Oracle
55 (20.00 %)Windows 2000
55 (20.00 %)Lotus Notes
55 (20.00 %)MS Excel
55 (20.00 %)Cognos Impromptu
55 (20.00 %)LAN
55 (20.00 %)WAN
55 (20.00 %)TCP/IP
64 (16.00 %)Microsoft
73 (12.00 %)Windows XP
73 (12.00 %)ITIL
82 (8.000 %)Blackberry
82 (8.000 %)Service Delivery
82 (8.000 %)Health
82 (8.000 %)SharePoint
82 (8.000 %)Active Directory
82 (8.000 %)Pensions
82 (8.000 %)French Language

1st Line Support
Top Related IT Skills by Category

For the 6 months to 2 December 2008, IT jobs across the Wiltshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Wiltshire IT Job Market, Application PlatformsApplication Platforms
15 (20.00 %)Lotus Notes
22 (8.000 %)SharePoint
Wiltshire IT Job Market, ApplicationsApplications
17 (28.00 %)MS Office
25 (20.00 %)MS Excel
Wiltshire IT Job Market, Communications & NetworkingCommunications & Networking
15 (20.00 %)LAN
15 (20.00 %)WAN
15 (20.00 %)TCP/IP
Wiltshire IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
15 (20.00 %)Cognos Impromptu
15 (20.00 %)InterBase
Wiltshire IT Job Market, GeneralGeneral
19 (36.00 %)Retail
19 (36.00 %)Insurance
28 (32.00 %)FMCG
32 (8.000 %)Health
32 (8.000 %)Pensions
Wiltshire IT Job Market, MiscellaneousMiscellaneous
18 (32.00 %)EPoS
18 (32.00 %)EFT
22 (8.000 %)Blackberry
22 (8.000 %)French Language
22 (8.000 %)German Language
22 (8.000 %)Italian Language
22 (8.000 %)Spanish Language
31 (4.000 %)Smartcard
Wiltshire IT Job Market, Operating SystemsOperating Systems
114 (56.00 %)Windows
28 (32.00 %)UNIX
35 (20.00 %)Windows 2000
43 (12.00 %)Windows XP
51 (4.000 %)Windows Server 2003
Wiltshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
13 (12.00 %)ITIL
22 (8.000 %)Service Delivery
31 (4.000 %)Security Cleared
31 (4.000 %)E-Commerce
Wiltshire IT Job Market, Programming LanguagesProgramming Languages
18 (32.00 %)SQL
Wiltshire IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
11 (4.000 %)SLA
Wiltshire IT Job Market, System SoftwareSystem Software
12 (8.000 %)Active Directory
Wiltshire IT Job Market, VendorsVendors
17 (28.00 %)Citrix
25 (20.00 %)Lotus
25 (20.00 %)Oracle
34 (16.00 %)Microsoft