The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
First Line Support
Rank 95 98 93
Rank change year-on-year
+3 -5
Permanent jobs requiring a 1st Line Support 5 5 5
As % of all permanent IT jobs located in Wiltshire 0.38% 0.47% 0.43%
As % of the Job Titles category 0.40% 0.49% 0.45%
Number of salaries quoted 5 2 5
Average salary £30,500 £18,000 £20,000
Average salary % change year-on-year
+69.44% -10.00%
UK excluding London average salary £20,000 £19,500 £19,500
% change year-on-year
+2.56% -
1st Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1254 1028 1102
As % of all permanent IT jobs located in Wiltshire 96.24% 96.07% 95.83%
Number of salaries quoted 1049 869 1000
Average salary £37,000 £38,088 £35,000
Average salary % change year-on-year
-2.85% +8.82%
90% offered a salary of more than £24,000 £26,000 £23,500
10% offered a salary of more than £54,290 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Wiltshire

1st Line Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Wiltshire region.

1st Line Support Salary Trend in Wiltshire

1st Line Support
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Wiltshire region over the 3 months to 19 September 2014.

1st Line Support Salary Histogram in Wiltshire

1st Line Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Wiltshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham -18 4 £31,000 +77.14%
Swindon - 1 £23,500 - 1
1st Line Support
South West

1st Line Support
Top 30 Related IT Skills in Wiltshire

For the 6 months to 19 September 2014, IT jobs across the Wiltshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 8 (72.73%) ITIL
2 7 (63.64%) Windows
3 6 (54.55%) MS Office
3 6 (54.55%) Microsoft
4 5 (45.45%) Active Directory
5 4 (36.36%) MS Excel
5 4 (36.36%) Degree
5 4 (36.36%) SLA
6 3 (27.27%) Line Management
6 3 (27.27%) SC Cleared
6 3 (27.27%) Security Cleared
6 3 (27.27%) Windows Server 2008
6 3 (27.27%) Service Delivery
6 3 (27.27%) Windows Server 2003
6 3 (27.27%) Remedy
7 2 (18.18%) ITIL Certification
7 2 (18.18%) Windows XP
7 2 (18.18%) Linux
7 2 (18.18%) Risk Management
7 2 (18.18%) Service Management
7 2 (18.18%) MS PowerPoint
7 2 (18.18%) Windows Vista
7 2 (18.18%) Change Control
8 1 (9.09%) Windows Server 2012
8 1 (9.09%) Exchange Server 2010
8 1 (9.09%) Performance Management
8 1 (9.09%) Incident Management
8 1 (9.09%) Maximo
8 1 (9.09%) MS Exchange
8 1 (9.09%) SQL

1st Line Support
Top Related IT Skills in Wiltshire by Category

For the 6 months to 19 September 2014, IT jobs across the Wiltshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (9.09%) MS Exchange
1 1 (9.09%) Exchange Server 2010
Applications
1 6 (54.55%) MS Office
2 4 (36.36%) MS Excel
3 2 (18.18%) MS PowerPoint
Business Applications
1 1 (9.09%) Maximo
Operating Systems
1 7 (63.64%) Windows
2 3 (27.27%) Windows Server 2003
2 3 (27.27%) Windows Server 2008
3 2 (18.18%) Windows Vista
3 2 (18.18%) Linux
3 2 (18.18%) Windows XP
4 1 (9.09%) Windows Server 2012
Processes & Methodologies
1 8 (72.73%) ITIL
2 3 (27.27%) Line Management
2 3 (27.27%) Service Delivery
3 2 (18.18%) Risk Management
3 2 (18.18%) Change Control
3 2 (18.18%) Service Management
4 1 (9.09%) Incident Management
4 1 (9.09%) Performance Management
Programming Languages
1 1 (9.09%) SQL
Qualifications
1 4 (36.36%) Degree
2 3 (27.27%) SC Cleared
2 3 (27.27%) Security Cleared
3 2 (18.18%) ITIL Certification
Quality Assurance & Compliance
1 4 (36.36%) SLA
System Software
1 5 (45.45%) Active Directory
2 1 (9.09%) Terminal Services
Vendors
1 6 (54.55%) Microsoft
2 3 (27.27%) Remedy
3 1 (9.09%) Citrix
Swindon, Wiltshire
Prolinx
Salary: From £20,000 to £24,000 per annum Depending on Experience
Posted: 16 days ago