The statistics below represent IT jobs advertised across the Wiltshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
First Line Support
Rank 86 87 102
Rank change year-on-year
+1 +15
Permanent jobs requiring a 1st Line Support 5 7 5
As % of all permanent IT jobs located in Wiltshire 0.54% 0.68% 0.39%
As % of the Job Titles category 0.55% 0.71% 0.39%
Number of salaries quoted 5 7 5
Median salary £18,000 £20,500 £30,500
Median salary % change year-on-year
-12.19% -32.78%
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%
1st Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
906 992 1267
As % of all permanent IT jobs located in Wiltshire 97.52% 97.06% 97.69%
Number of salaries quoted 781 892 1059
Median salary £38,000 £40,000 £37,500
Median salary % change year-on-year
-5.00% +6.66%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £55,000 £54,500 £56,500
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

1st Line Support
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Wiltshire

1st Line Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Wiltshire region.

1st Line Support Salary Trend in Wiltshire

1st Line Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Wiltshire region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +10 4 £18,000 -18.18%
Devizes - 1 £23,000 -
1st Line Support
South West

1st Line Support Skill Set
Top 30 Related IT Skills in Wiltshire

For the 6 months to 29 September 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region featuring 1st Line Support in the job title.

1 7 (63.64%) Microsoft
2 6 (54.55%) Windows
3 5 (45.45%) MS Excel
3 5 (45.45%) SC Cleared
3 5 (45.45%) Security Cleared
4 4 (36.36%) VMware
4 4 (36.36%) MS Office
5 3 (27.27%) ITIL
5 3 (27.27%) CRM
5 3 (27.27%) Active Directory
5 3 (27.27%) Incident Management
6 2 (18.18%) Exchange Server 2007
6 2 (18.18%) Business Continuity
6 2 (18.18%) VMware Infrastructure
6 2 (18.18%) DV Cleared
6 2 (18.18%) Windows Server 2003
6 2 (18.18%) MS Exchange
6 2 (18.18%) SLA
6 2 (18.18%) VMware ESXi
6 2 (18.18%) Exchange Server 2010
6 2 (18.18%) Office 365
6 2 (18.18%) Windows Server 2012
6 2 (18.18%) Performance Monitoring
6 2 (18.18%) Firewall
7 1 (9.09%) Cisco
7 1 (9.09%) Windows XP
7 1 (9.09%) MCSE
7 1 (9.09%) CCNA
7 1 (9.09%) Dell
7 1 (9.09%) Cisco Certification

1st Line Support Skill Set
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (18.18%) Exchange Server 2007
1 2 (18.18%) Exchange Server 2010
1 2 (18.18%) MS Exchange
Applications
1 5 (45.45%) MS Excel
2 4 (36.36%) MS Office
3 1 (9.09%) MS PowerPoint
Cloud Services
1 2 (18.18%) Office 365
Communications & Networking
1 2 (18.18%) Firewall
Operating Systems
1 6 (54.55%) Windows
2 2 (18.18%) Windows Server 2003
2 2 (18.18%) Windows Server 2012
3 1 (9.09%) Windows XP
Processes & Methodologies
1 3 (27.27%) CRM
1 3 (27.27%) Incident Management
1 3 (27.27%) ITIL
2 2 (18.18%) Business Continuity
2 2 (18.18%) Performance Monitoring
Qualifications
1 5 (45.45%) SC Cleared
1 5 (45.45%) Security Cleared
2 2 (18.18%) DV Cleared
3 1 (9.09%) CCNA
3 1 (9.09%) Cisco Certification
3 1 (9.09%) MCSE
3 1 (9.09%) Microsoft Certification
Quality Assurance & Compliance
1 2 (18.18%) SLA
System Software
1 3 (27.27%) Active Directory
2 2 (18.18%) VMware ESXi
2 2 (18.18%) VMware Infrastructure
Vendors
1 7 (63.64%) Microsoft
2 4 (36.36%) VMware
3 1 (9.09%) Cisco
3 1 (9.09%) Dell