The statistics below represent IT jobs advertised across the Wiltshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 May 2016 with a comparison to same period over 2 years.

3 months to
4 May 2016
Same period 2015 Same period 2014
First Line Support
Rank 82 92 88
Rank change year-on-year
+10 -4
Permanent jobs requiring a 1st Line Support 10 3 7
As % of all permanent IT jobs located in Wiltshire 0.98% 0.28% 0.68%
As % of the Job Titles category 1.04% 0.29% 0.72%
Number of salaries quoted 10 3 7
Median salary £22,500 £20,000 £19,000
Median salary % change year-on-year
+12.50% +5.26%
UK excluding London median salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
966 1041 978
As % of all permanent IT jobs located in Wiltshire 94.71% 96.30% 95.23%
Number of salaries quoted 858 825 854
Median salary £40,000 £38,500 £39,000
Median salary % change year-on-year
+3.89% -1.28%
90% offered a salary of more than £24,500 £26,500 £25,000
10% offered a salary of more than £55,000 £62,500 £50,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Wiltshire

1st Line Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Wiltshire region.

1st Line Support Salary Trend in Wiltshire

1st Line Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Wiltshire region over the 3 months to 4 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham -3 7 £22,500 +28.57%
Swindon +1 2 £22,250 +5.95% 1
Salisbury - 2 £20,500 -
1st Line Support
South West

1st Line Support Skill Set
Top 30 Related IT Skills in Wiltshire

For the 6 months to 4 May 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region featuring 1st Line Support in the job title.

1 12 (63.16%) Windows
2 11 (57.89%) MS Exchange
2 11 (57.89%) Exchange Server 2010
3 10 (52.63%) SC Cleared
3 10 (52.63%) Security Cleared
4 8 (42.11%) Microsoft
5 7 (36.84%) Windows Server 2003
5 7 (36.84%) Firewall
5 7 (36.84%) VMware
5 7 (36.84%) Exchange Server 2007
5 7 (36.84%) Windows Server 2012
6 6 (31.58%) Juniper
6 6 (31.58%) ITIL
6 6 (31.58%) Cisco
7 4 (21.05%) Active Directory
7 4 (21.05%) Citrix
7 4 (21.05%) ITIL Certification
7 4 (21.05%) LAN
7 4 (21.05%) WAN
7 4 (21.05%) TCP/IP
7 4 (21.05%) SLA
7 4 (21.05%) Symantec
7 4 (21.05%) Norton AntiVirus
7 4 (21.05%) Service Delivery
7 4 (21.05%) MobileIron
7 4 (21.05%) Performance Monitoring
7 4 (21.05%) Windows 8
7 4 (21.05%) Problem Management
7 4 (21.05%) Apple iOS
7 4 (21.05%) XenApp

1st Line Support Skill Set
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (57.89%) Exchange Server 2010
1 11 (57.89%) MS Exchange
2 7 (36.84%) Exchange Server 2007
Applications
1 2 (10.53%) MS Excel
2 1 (5.26%) MS Office
2 1 (5.26%) MS PowerPoint
Cloud Services
1 1 (5.26%) Office 365
Communications & Networking
1 7 (36.84%) Firewall
2 4 (21.05%) LAN
2 4 (21.05%) TCP/IP
2 4 (21.05%) WAN
Database & Business Intelligence
1 1 (5.26%) SQL Server
General
1 1 (5.26%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (5.26%) .NET
Miscellaneous
1 3 (15.79%) Data Centre
2 1 (5.26%) Driving Licence
Operating Systems
1 12 (63.16%) Windows
2 7 (36.84%) Windows Server 2003
2 7 (36.84%) Windows Server 2012
3 4 (21.05%) Apple iOS
3 4 (21.05%) Windows 7
3 4 (21.05%) Windows 8
Processes & Methodologies
1 6 (31.58%) ITIL
2 4 (21.05%) Performance Monitoring
2 4 (21.05%) Problem Management
2 4 (21.05%) Service Delivery
3 3 (15.79%) Incident Management
3 3 (15.79%) Service Management
Programming Languages
1 1 (5.26%) C#
1 1 (5.26%) SQL
1 1 (5.26%) VB.NET
Qualifications
1 10 (52.63%) SC Cleared
1 10 (52.63%) Security Cleared
2 4 (21.05%) ITIL Certification
Quality Assurance & Compliance
1 4 (21.05%) SLA
System Software
1 4 (21.05%) Active Directory
1 4 (21.05%) XenApp
Systems Management
1 4 (21.05%) Norton AntiVirus
Vendors
1 8 (42.11%) Microsoft
2 7 (36.84%) VMware
3 6 (31.58%) Cisco
3 6 (31.58%) Juniper
4 4 (21.05%) Citrix
4 4 (21.05%) MobileIron
4 4 (21.05%) Symantec