The first table below looks at the demand for Service Management skills in IT jobs advertised for the Chippenham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Chippenham region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Management
Rank 16 23 32
Rank change year-on-year
+7 +9
Permanent jobs citing Service Management 5 4 11
As % of all permanent IT jobs located in Chippenham 7.813% 2.817% 5.189%
As % of the Processes & Methodologies category 10.20% 3.279% 6.962%
Number of salaries quoted 5 4 11
Average salary £27,500 £30,000 £30,000
Average salary % change year-on-year
-8.33% -
UK excluding London average salary £42,500 £43,500 £45,000
% change year-on-year
-2.29% -3.33%
All Processes & Methodologies
Chippenham
Permanent IT job ads with a match in the
Processes & Methodologies category
49 122 158
As % of all permanent IT jobs located in Chippenham 76.56% 85.92% 74.53%
Number of salaries quoted 47 119 146
Average salary £37,500 £32,500 £34,000
Average salary % change year-on-year
+15.38% -4.41%
90% offered a salary of more than £25,500 £22,500 £22,500
10% offered a salary of more than £52,500 £45,000 £45,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
Wiltshire

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Chippenham region as a proportion of the total demand within the Processes & Methodologies category.

Chippenham Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Chippenham region.

Chippenham Service Management Salary Trend

Service Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management across the Chippenham region over the 3 months to 24 May 2013.

Chippenham Service Management Salary Histogram

Service Management
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Chippenham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 9 (81.82%) ITIL
2 5 (45.45%) Change Management
3 4 (36.36%) Configuration Management
3 4 (36.36%) DSL
3 4 (36.36%) CMDB
3 4 (36.36%) SC Cleared
3 4 (36.36%) Security Cleared
4 3 (27.27%) Problem Management
4 3 (27.27%) SQL
4 3 (27.27%) ITSM
4 3 (27.27%) SLA
4 3 (27.27%) Service Delivery
5 2 (18.18%) Performance Management
5 2 (18.18%) Root Cause Analysis
5 2 (18.18%) HNC
5 2 (18.18%) HND
5 2 (18.18%) Windows
5 2 (18.18%) Linux
5 2 (18.18%) GPRS
5 2 (18.18%) GSM
5 2 (18.18%) Fault Management
5 2 (18.18%) TETRA
5 2 (18.18%) MS PowerPoint
5 2 (18.18%) Incident Management
6 1 (9.091%) Resource Management
6 1 (9.091%) Network Planning
6 1 (9.091%) Capita
6 1 (9.091%) SCCM
6 1 (9.091%) SCOM
6 1 (9.091%) Release Management

Service Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Chippenham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 2 (18.18%) MS PowerPoint
2 1 (9.091%) MS Office
Communications & Networking
1 4 (36.36%) DSL
2 2 (18.18%) GPRS
2 2 (18.18%) GSM
2 2 (18.18%) TETRA
Job Titles
1 5 (45.45%) Analyst
2 4 (36.36%) Configuration Analyst
3 2 (18.18%) Support Engineer
3 2 (18.18%) Architect
3 2 (18.18%) Radio Engineer
4 1 (9.091%) Team Leader
4 1 (9.091%) Change Analyst
Miscellaneous
1 4 (36.36%) CMDB
Operating Systems
1 2 (18.18%) Windows
1 2 (18.18%) Linux
Processes & Methodologies
1 9 (81.82%) ITIL
2 5 (45.45%) Change Management
3 4 (36.36%) Configuration Management
4 3 (27.27%) Problem Management
4 3 (27.27%) ITSM
4 3 (27.27%) Service Delivery
5 2 (18.18%) Performance Management
5 2 (18.18%) Root Cause Analysis
5 2 (18.18%) Fault Management
5 2 (18.18%) Incident Management
6 1 (9.091%) Resource Management
6 1 (9.091%) Network Planning
6 1 (9.091%) Release Management
6 1 (9.091%) Change Control
6 1 (9.091%) Risk Management
Programming Languages
1 3 (27.27%) SQL
2 1 (9.091%) PowerShell
Qualifications
1 4 (36.36%) SC Cleared
1 4 (36.36%) Security Cleared
2 2 (18.18%) HNC
2 2 (18.18%) HND
3 1 (9.091%) ITIL Certification
Quality Assurance & Compliance
1 3 (27.27%) SLA
System Software
1 1 (9.091%) Active Directory
Systems Management
1 1 (9.091%) SCCM
1 1 (9.091%) SCOM
Vendors
1 1 (9.091%) Capita
1 1 (9.091%) Microsoft
1 1 (9.091%) Remedy
Chippenham, Wiltshire
Working as part a team to ensure the use of best practice in implementation approach, risk management and change control management within the SLA contract. Key Skills and...
Global Technology Solutions Ltd
Salary: £23000 - £26000 per annum + ben+training
Posted: 22 May 2013
Chippenham, South West
Examine and identify root cause analysis and provide input to Incident management and Problem Management process where applicable... Assist with technical support of CSIS radio services contracts via...
Capita Resourcing
Salary: £24000.00 - £27000.00 per annum
Posted: 21 May 2013
Chippenham, Wiltshire
Examine and identify root cause analysis and provide input to Incident management and Problem Management process where applicable... Assist with technical support of CSIS radio services contracts via...
Capita Resourcing - Jobs at Capita
Salary: £24000.00 - £27000.00 per annum
Posted: 20 May 2013