The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 37 38 66
Rank change year-on-year
+1 +28
Permanent jobs citing Service Management 60 70 35
As % of all permanent IT jobs located in Wiltshire 5.59% 6.28% 3.55%
As % of the Processes & Methodologies category 6.44% 6.88% 4.15%
Number of salaries quoted 52 57 32
Average salary £37,500 £32,500 £45,000
Average salary % change year-on-year
+15.38% -27.77%
90% offered a salary of more than £22,550 £24,000 £24,500
10% offered a salary of more than £57,500 £53,000 £60,000
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
931 1018 844
As % of all permanent IT jobs located in Wiltshire 86.77% 91.30% 85.69%
Number of salaries quoted 854 863 746
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £30,000 £27,500
10% offered a salary of more than £65,000 £60,000 £57,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wiltshire region.

Service Management Salary Trend in Wiltshire

Service Management
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Management across the Wiltshire region over the 3 months to 9 February 2016.

Service Management Salary Histogram in Wiltshire

Service Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +14 33 £46,250 +19.35% 3
Chippenham -6 10 £32,500 -12.16% 1
Corsham -5 9 £22,500 -25.00%
Malmesbury - 3 - - 1
Trowbridge -5 2 £23,000 -20.68%
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 9 February 2016, IT jobs across the Wiltshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 94 (81.03%) ITIL
2 54 (46.55%) ITSM
3 43 (37.07%) Microsoft
4 40 (34.48%) Windows
5 37 (31.90%) Project Management
6 33 (28.45%) Change Management
7 31 (26.72%) Business Continuity
8 29 (25.00%) Active Directory
8 29 (25.00%) Security Cleared
9 28 (24.14%) Management Information System
9 28 (24.14%) Service Delivery
10 27 (23.28%) ITIL V3
11 25 (21.55%) Finance
11 25 (21.55%) SQL Server
12 21 (18.10%) Retail
12 21 (18.10%) Windows Server
13 20 (17.24%) .NET
14 19 (16.38%) C#
14 19 (16.38%) Degree
14 19 (16.38%) ISO/IEC 20000
15 18 (15.52%) Smart Meter
15 18 (15.52%) Big Data
15 18 (15.52%) Analytics
15 18 (15.52%) Business Continuity Management
15 18 (15.52%) Predictive Analytics
15 18 (15.52%) SLA
15 18 (15.52%) ISO 9001
15 18 (15.52%) Quality Management
16 17 (14.66%) IIS
16 17 (14.66%) MS Excel

Service Management
Top Related IT Skills in Wiltshire by Category

For the 6 months to 9 February 2016, IT jobs across the Wiltshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 17 (14.66%) IIS
2 5 (4.31%) SharePoint
3 3 (2.59%) iPlanet
3 3 (2.59%) MS Exchange
4 2 (1.72%) Exchange Server 2010
5 1 (0.86%) Exchange Server 2003
Applications
1 17 (14.66%) MS Excel
2 13 (11.21%) MS Office
3 5 (4.31%) MS PowerPoint
3 5 (4.31%) MS Visio
Business Applications
1 3 (2.59%) Remedy ITSM
2 2 (1.72%) SAP CRM
3 1 (0.86%) Aareon QL
3 1 (0.86%) Dynamics GP
3 1 (0.86%) Infor M3
Cloud Services
1 3 (2.59%) SaaS
Communications & Networking
1 13 (11.21%) TCP/IP
2 10 (8.62%) Firewall
3 9 (7.76%) LAN
3 9 (7.76%) LDAP
3 9 (7.76%) WAN
4 6 (5.17%) DNS
5 4 (3.45%) DHCP
5 4 (3.45%) VPN
6 3 (2.59%) HTTP
6 3 (2.59%) SAN
6 3 (2.59%) SNMP
7 2 (1.72%) BGP
7 2 (1.72%) Cisco IOS
7 2 (1.72%) Cisco Nexus
7 2 (1.72%) EIGRP
7 2 (1.72%) Wireshark
8 1 (0.86%) ADSL
8 1 (0.86%) Ethernet
8 1 (0.86%) Wi-Fi
8 1 (0.86%) Wireless
Database & Business Intelligence
1 25 (21.55%) SQL Server
2 18 (15.52%) Big Data
3 6 (5.17%) Data Mining
3 6 (5.17%) Relational Database
4 5 (4.31%) SQL Server Reporting Services
5 1 (0.86%) BusinessObjects
5 1 (0.86%) GIS
5 1 (0.86%) SQL Server Analysis Services
5 1 (0.86%) SQL Server Integration Services
Development Applications
1 4 (3.45%) Subversion
2 2 (1.72%) VSS/SourceSafe
General
1 25 (21.55%) Finance
2 21 (18.10%) Retail
3 7 (6.03%) Banking
4 5 (4.31%) Retail Banking
5 4 (3.45%) Billing
6 3 (2.59%) Back Office
6 3 (2.59%) Manufacturing
7 2 (1.72%) Telecoms
8 1 (0.86%) Law
8 1 (0.86%) Legal
Job Titles
1 27 (23.28%) Service Manager
2 19 (16.38%) Business Manager
3 18 (15.52%) Business Relationship Manager
3 18 (15.52%) Relationships Manager
4 16 (13.79%) Senior Business Manager
4 16 (13.79%) Senior Manager
5 15 (12.93%) Business Consultant
5 15 (12.93%) Consultant
5 15 (12.93%) ITSM Consultant
5 15 (12.93%) Senior Relationships Manager
5 15 (12.93%) Technical Consultant
6 13 (11.21%) Support Engineer
7 11 (9.48%) Analyst
8 10 (8.62%) Service Analyst
9 8 (6.90%) Service Desk Support
10 7 (6.03%) Delivery Manager
10 7 (6.03%) Help Desk Support
10 7 (6.03%) Services Delivery Manager
11 6 (5.17%) Configuration Manager
11 6 (5.17%) Coordinator
Libraries, Frameworks & Software Standards
1 20 (17.24%) .NET
2 15 (12.93%) Web Services
3 12 (10.34%) .NET Framework
3 12 (10.34%) ASP.NET
4 3 (2.59%) HTML
4 3 (2.59%) SAML
4 3 (2.59%) XML
Miscellaneous
1 28 (24.14%) Management Information System
2 18 (15.52%) Smart Meter
3 12 (10.34%) Data Centre
4 9 (7.76%) Analytical Skills
4 9 (7.76%) CMDB
5 4 (3.45%) Computer Science
6 3 (2.59%) Client/Server
6 3 (2.59%) Life Science
6 3 (2.59%) Performance Metrics
7 2 (1.72%) Clustering
7 2 (1.72%) e-Learning
7 2 (1.72%) Mainframe
7 2 (1.72%) Statistics
8 1 (0.86%) Blackberry
8 1 (0.86%) Data Integration
8 1 (0.86%) Data Structures
8 1 (0.86%) Driving Licence
8 1 (0.86%) iPhone
8 1 (0.86%) Private Cloud
8 1 (0.86%) Public Cloud
Operating Systems
1 40 (34.48%) Windows
2 21 (18.10%) Windows Server
3 14 (12.07%) Windows 7
4 9 (7.76%) Windows XP
5 3 (2.59%) Linux
5 3 (2.59%) Unix
6 1 (0.86%) Windows Server 2003
Processes & Methodologies
1 94 (81.03%) ITIL
2 54 (46.55%) ITSM
3 37 (31.90%) Project Management
4 33 (28.45%) Change Management
5 31 (26.72%) Business Continuity
6 28 (24.14%) Service Delivery
7 27 (23.28%) ITIL V3
8 18 (15.52%) Analytics
8 18 (15.52%) Business Continuity Management
8 18 (15.52%) Predictive Analytics
8 18 (15.52%) Quality Management
9 17 (14.66%) Incident Management
10 14 (12.07%) Asset Management
10 14 (12.07%) Problem Management
11 13 (11.21%) Configuration Management
12 12 (10.34%) ITIL V2
12 12 (10.34%) PRINCE2
13 9 (7.76%) CRM
14 7 (6.03%) Stakeholder Management
14 7 (6.03%) Validation
Programming Languages
1 19 (16.38%) C#
2 17 (14.66%) PowerShell
3 16 (13.79%) SQL
4 4 (3.45%) C++
5 3 (2.59%) Java
5 3 (2.59%) JavaScript
5 3 (2.59%) T-SQL
6 1 (0.86%) C
6 1 (0.86%) VBA
Qualifications
1 29 (25.00%) Security Cleared
2 19 (16.38%) Degree
3 14 (12.07%) SC Cleared
4 11 (9.48%) ITIL Foundation Certificate
5 6 (5.17%) Microsoft Certification
6 4 (3.45%) ITIL Certification
7 3 (2.59%) Cisco Certification
7 3 (2.59%) MCITP
8 2 (1.72%) CCNP
8 2 (1.72%) CITP
8 2 (1.72%) EXIN
8 2 (1.72%) ISEB
8 2 (1.72%) MCDST
8 2 (1.72%) MCP
8 2 (1.72%) MCSE
9 1 (0.86%) CCNA
9 1 (0.86%) ISEB Practitioner
9 1 (0.86%) MCTS
9 1 (0.86%) PRINCE2 Certification
Quality Assurance & Compliance
1 19 (16.38%) ISO/IEC 20000
2 18 (15.52%) ISO 9001
2 18 (15.52%) SLA
3 8 (6.90%) COBIT
4 1 (0.86%) QA
System Software
1 29 (25.00%) Active Directory
2 4 (3.45%) Hyper-V
2 4 (3.45%) Microsoft Virtual Server
3 3 (2.59%) vCloud
3 3 (2.59%) vSphere
4 2 (1.72%) BitLocker
5 1 (0.86%) Terminal Services
5 1 (0.86%) UAG
Systems Management
1 14 (12.07%) SCCM
2 6 (5.17%) HP SIM
2 6 (5.17%) Nagios
2 6 (5.17%) SCOM
3 3 (2.59%) MOM
3 3 (2.59%) Systems Management Server (SMS)
3 3 (2.59%) Tivoli
4 2 (1.72%) Cisco LMS
4 2 (1.72%) Opsview
Vendors
1 43 (37.07%) Microsoft
2 9 (7.76%) FrontRange
2 9 (7.76%) Oracle
2 9 (7.76%) SolarWinds
3 8 (6.90%) HP
4 6 (5.17%) Symantec
5 5 (4.31%) Altiris
5 5 (4.31%) Remedy
6 4 (3.45%) Cisco
6 4 (3.45%) IBM
7 3 (2.59%) BMC
7 3 (2.59%) CA
7 3 (2.59%) DevExpress
7 3 (2.59%) VMware
8 2 (1.72%) Dell
8 2 (1.72%) Salesforce.com
8 2 (1.72%) SAP
8 2 (1.72%) ServiceNow
9 1 (0.86%) Apple
9 1 (0.86%) Avaya
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £35000 - £48000 per annum + bonus+ben
Posted: Yesterday
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £40000 - £55000 per annum + 5K bonus + 6K Car allowance
Posted: 4 days ago
Swindon
Capita plc
Salary: £20000 - £22000 per annum + Benefits
Posted: 4 days ago
Wiltshire
Skye Group
Salary: £25,000 per annum with company benefits
Posted: 6 days ago
Chippenham
aap3
Salary: £30000.00 - £35000.00 per annum + benefits
Posted: 27 days ago
Malmesbury
Computer Futures
Salary: competitive
Posted: 27 days ago