The first table below looks at the demand for Service Management skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Wiltshire region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 34 45 76
Rank change year-on-year
+11 +31
Permanent jobs citing Service Management 65 40 19
As % of all permanent IT jobs located in Wiltshire 6.09% 4.24% 1.67%
As % of the Processes & Methodologies category 7.44% 5.04% 2.06%
Number of salaries quoted 63 35 19
Average salary £32,500 £37,500 £22,500
Average salary % change year-on-year
-13.33% +66.66%
90% offered a salary of more than £20,700 £24,500 £21,700
10% offered a salary of more than £57,500 £63,500 £32,900
UK excluding London average salary £44,500 £42,500 £42,500
% change year-on-year
+4.70% -
Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
874 793 921
As % of all permanent IT jobs located in Wiltshire 81.84% 84.00% 80.93%
Number of salaries quoted 747 667 811
Average salary £40,000 £39,000 £40,464
Average salary % change year-on-year
+2.56% -3.61%
90% offered a salary of more than £27,500 £28,000 £25,500
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
Service Management
South West

Service Management
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wiltshire region.

Service Management Salary Trend in Wiltshire

Service Management
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Management across the Wiltshire region over the 3 months to 22 July 2014.

Service Management Salary Histogram in Wiltshire

Service Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +1 28 £42,250 -11.05% 5
Chippenham -8 16 £23,000 -8.00% 3
Corsham -9 4 £45,000 +104.54%
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 22 July 2014, IT jobs across the Wiltshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 74 (58.27%) ITIL
2 53 (41.73%) Active Directory
3 47 (37.01%) MS Office
4 44 (34.65%) Windows
5 43 (33.86%) ITSM
6 39 (30.71%) SQL
7 37 (29.13%) Microsoft
8 29 (22.83%) MS Excel
9 28 (22.05%) Firewall
10 25 (19.69%) SLA
11 23 (18.11%) Degree
11 23 (18.11%) Windows Server 2008
12 22 (17.32%) Windows Server 2003
12 22 (17.32%) VMware
13 20 (15.75%) Windows XP
13 20 (15.75%) Cisco
14 19 (14.96%) SQL Server
14 19 (14.96%) Risk Management
14 19 (14.96%) Service Desk Management
15 18 (14.17%) Service Delivery
16 17 (13.39%) Build Automation
17 16 (12.60%) SAN
17 16 (12.60%) Finance
17 16 (12.60%) MS PowerPoint
18 15 (11.81%) NAS
19 14 (11.02%) MS Exchange
19 14 (11.02%) Windows Vista
19 14 (11.02%) Change Control
20 13 (10.24%) WAN
20 13 (10.24%) TCP/IP

Service Management
Top Related IT Skills in Wiltshire by Category

For the 6 months to 22 July 2014, IT jobs across the Wiltshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 14 (11.02%) MS Exchange
2 11 (8.66%) IIS
3 7 (5.51%) Exchange Server 2003
4 1 (0.79%) SharePoint 2010
4 1 (0.79%) Apache
4 1 (0.79%) Tomcat
4 1 (0.79%) SharePoint
Applications
1 47 (37.01%) MS Office
2 29 (22.83%) MS Excel
3 16 (12.60%) MS PowerPoint
4 4 (3.15%) MS Project
5 2 (1.57%) MS Visio
Business Applications
1 2 (1.57%) Maximo
1 2 (1.57%) Remedy ITSM
2 1 (0.79%) Oracle EBS
Cloud Services
1 2 (1.57%) Cloud Computing
1 2 (1.57%) SaaS
Communications & Networking
1 28 (22.05%) Firewall
2 16 (12.60%) SAN
3 15 (11.81%) NAS
4 13 (10.24%) TCP/IP
4 13 (10.24%) VPN
4 13 (10.24%) WAN
5 9 (7.09%) LAN
5 9 (7.09%) VLAN
6 8 (6.30%) DHCP
6 8 (6.30%) DNS
7 6 (4.72%) Multicast
8 5 (3.94%) VoIP
9 3 (2.36%) Wireless
9 3 (2.36%) Intranet
9 3 (2.36%) MPLS
9 3 (2.36%) BGP
9 3 (2.36%) EIGRP
9 3 (2.36%) SCCP
9 3 (2.36%) H.323
10 2 (1.57%) Cisco ASA
Database & Business Intelligence
1 19 (14.96%) SQL Server
2 1 (0.79%) Oracle Discoverer
2 1 (0.79%) Oracle BI EE
Development Applications
1 1 (0.79%) Bugzilla
1 1 (0.79%) Subversion
General
1 16 (12.60%) Finance
2 6 (4.72%) Telecoms
2 6 (4.72%) Retail
3 2 (1.57%) Military
3 2 (1.57%) Banking
3 2 (1.57%) Back Office
4 1 (0.79%) Legal
4 1 (0.79%) Advertising
4 1 (0.79%) Marketing
Job Titles
1 46 (36.22%) Consultant
2 35 (27.56%) Technical Consultant
3 31 (24.41%) ITSM Consultant
4 21 (16.54%) Service Manager
5 18 (14.17%) Business Consultant
5 18 (14.17%) Management Consultant
5 18 (14.17%) Service Management Consultant
6 15 (11.81%) Help Desk Support
7 13 (10.24%) Support Engineer
7 13 (10.24%) Solutions Consultant
8 12 (9.45%) Junior Technical Consultant
8 12 (9.45%) Junior
8 12 (9.45%) Junior Consultant
8 12 (9.45%) 2nd Line Support
9 11 (8.66%) Server Engineer
9 11 (8.66%) Help Desk Support Engineer
9 11 (8.66%) 2nd Line Support Engineer
9 11 (8.66%) Help Desk Engineer
10 10 (7.87%) Infrastructure Consultant
10 10 (7.87%) Analyst
Libraries, Frameworks & Software Standards
1 6 (4.72%) Application Packaging
2 4 (3.15%) .NET
2 4 (3.15%) ASP.NET
2 4 (3.15%) Web Services
3 3 (2.36%) HTML
4 2 (1.57%) XML
5 1 (0.79%) JSP
5 1 (0.79%) HTML5
Miscellaneous
1 9 (7.09%) Management Information System
2 4 (3.15%) PMI
3 3 (2.36%) Clustering
4 2 (1.57%) CMDB
4 2 (1.57%) Video Conferencing
4 2 (1.57%) NHS
4 2 (1.57%) Enterprise Software
5 1 (0.79%) Blackberry
5 1 (0.79%) iPhone
Operating Systems
1 44 (34.65%) Windows
2 23 (18.11%) Windows Server 2008
3 22 (17.32%) Windows Server 2003
4 20 (15.75%) Windows XP
5 14 (11.02%) Windows Vista
6 3 (2.36%) Windows 8
7 2 (1.57%) Windows Server 2012
7 2 (1.57%) UNIX
7 2 (1.57%) Linux
8 1 (0.79%) Mac OS X
8 1 (0.79%) Windows 7
8 1 (0.79%) Apple iOS
Processes & Methodologies
1 74 (58.27%) ITIL
2 43 (33.86%) ITSM
3 19 (14.96%) Risk Management
3 19 (14.96%) Service Desk Management
4 18 (14.17%) Service Delivery
5 17 (13.39%) Build Automation
6 14 (11.02%) Change Control
7 13 (10.24%) ITIL V3
7 13 (10.24%) Stakeholder Management
8 12 (9.45%) Project Management
9 8 (6.30%) Business Continuity
10 7 (5.51%) Matrix Management
11 6 (4.72%) Supplier Management
11 6 (4.72%) Programme Management
11 6 (4.72%) Disaster Recovery
11 6 (4.72%) PRINCE2
11 6 (4.72%) BCP
11 6 (4.72%) Capacity Planning
11 6 (4.72%) Business Continuity Planning
11 6 (4.72%) Demand Forecasting
Programming Languages
1 39 (30.71%) SQL
2 6 (4.72%) PowerShell
3 5 (3.94%) C#
4 1 (0.79%) Java
4 1 (0.79%) JavaScript
Qualifications
1 23 (18.11%) Degree
2 13 (10.24%) Security Cleared
3 9 (7.09%) SC Cleared
4 7 (5.51%) ITIL Certification
5 6 (4.72%) PRINCE2 Practitioner
6 4 (3.15%) PMP
6 4 (3.15%) PMI Certification
6 4 (3.15%) CCNP
6 4 (3.15%) CCNA
6 4 (3.15%) Cisco Certification
7 2 (1.57%) Microsoft Certification
7 2 (1.57%) MCSE
Quality Assurance & Compliance
1 25 (19.69%) SLA
2 2 (1.57%) QA
3 1 (0.79%) ISO 9001
3 1 (0.79%) ISO/IEC 27001
System Software
1 53 (41.73%) Active Directory
2 13 (10.24%) VMware Infrastructure
3 6 (4.72%) VMware ESXi
4 3 (2.36%) Hyper-V
4 3 (2.36%) Xen
5 2 (1.57%) ProxySG
6 1 (0.79%) NFS
6 1 (0.79%) UAG
Systems Management
1 6 (4.72%) WSUS
1 6 (4.72%) McAfee ePO
2 3 (2.36%) Cisco CUCM
2 3 (2.36%) OpenView
2 3 (2.36%) CiscoWorks
2 3 (2.36%) Tivoli
2 3 (2.36%) Netcool
3 2 (1.57%) Nagios
3 2 (1.57%) Cacti
4 1 (0.79%) Hyperic
4 1 (0.79%) OVSD
Vendors
1 37 (29.13%) Microsoft
2 22 (17.32%) VMware
3 20 (15.75%) Cisco
4 8 (6.30%) Dell
4 8 (6.30%) Altiris
5 7 (5.51%) SAP
6 6 (4.72%) McAfee
7 4 (3.15%) Remedy
7 4 (3.15%) HP
8 3 (2.36%) IBM
9 2 (1.57%) CheckPoint
9 2 (1.57%) Citrix
9 2 (1.57%) Avaya
9 2 (1.57%) Juniper
9 2 (1.57%) BMC
9 2 (1.57%) CA
9 2 (1.57%) Ericsson
9 2 (1.57%) SolarWinds
9 2 (1.57%) F5
9 2 (1.57%) Blue Coat
Swindon
Hays IT - Uk Posting account
Salary: £40000.00 - £48000.00 per annum + excellent benefits
Posted: 20 hours ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £20000 - £26000 per annum + ben+training
Posted: 23 hours ago
Swindon, Wiltshire
Nationwide
Salary: bonus, Pension
Posted: Yesterday
Chippenham
The People Network
Salary: £35000 - £45000 per annum + Suprerb benefits
Posted: 7 days ago
Swindon, Wiltshire
Prolinx
Salary: Competitive, Depending on Experience
Posted: 13 days ago
Swindon, Wiltshire
Prolinx
Salary: Competitive, Depending on Experience
Posted: 21 days ago
Chippenham
The People Network
Salary: £35000 - £45000 per annum + Suprerb benefits
Posted: 22 days ago