The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wiltshire region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 10 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 57 40 44
Rank change year-on-year
-17 +4
Permanent jobs citing Service Management 17 51 66
As % of all permanent IT jobs located in Wiltshire 2.29% 5.17% 5.53%
As % of the Processes & Methodologies category 2.79% 5.71% 6.15%
Number of salaries quoted 12 38 60
Median salary £30,250 £42,500 £41,250
Median salary % change year-on-year
-28.82% +3.03%
90% offered a salary of more than £21,550 £26,500 £24,000
10% offered a salary of more than £44,875 £66,453 £62,750
UK excluding London median salary £45,000 £43,200 £42,500
% change year-on-year
+4.16% +1.64%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
610 893 1073
As % of all permanent IT jobs located in Wiltshire 82.32% 90.48% 89.87%
Number of salaries quoted 527 790 895
Median salary £42,500 £45,000 £40,000
Median salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £30,000 £31,500 £28,500
10% offered a salary of more than £60,000 £64,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wiltshire region.

Service Management Salary Trend in Wiltshire

Service Management
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Management across the Wiltshire region over the 3 months to 10 December 2016.

Service Management Salary Histogram in Wiltshire

Service Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham +14 9 £32,500 - 1
Swindon -12 4 £43,750 -12.50% 3
Salisbury -2 2 £24,000 -11.11%
Malmesbury -11 2 £22,000 -
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 10 December 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region with a requirement for Service Management.

1 30 (71.43%) ITIL
2 16 (38.10%) Microsoft
3 15 (35.71%) Active Directory
3 15 (35.71%) Windows
4 13 (30.95%) MS Excel
4 13 (30.95%) Change Management
4 13 (30.95%) Security Cleared
5 12 (28.57%) Incident Management
5 12 (28.57%) MS Office
5 12 (28.57%) SLA
5 12 (28.57%) Service Delivery
6 11 (26.19%) Problem Management
6 11 (26.19%) SC Cleared
7 10 (23.81%) Cisco
8 9 (21.43%) Citrix
8 9 (21.43%) Wireless
8 9 (21.43%) VMware
8 9 (21.43%) ITSM
9 8 (19.05%) SharePoint
9 8 (19.05%) Remedy
9 8 (19.05%) CMDB
10 7 (16.67%) VMware Infrastructure
10 7 (16.67%) Infrastructure Management
10 7 (16.67%) Analytical Skills
10 7 (16.67%) Configuration Management
10 7 (16.67%) LAN
10 7 (16.67%) WAN
10 7 (16.67%) Remedy ITSM
10 7 (16.67%) Release Management
11 6 (14.29%) Fat Client

Service Management
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (19.05%) SharePoint
2 6 (14.29%) Exchange Server 2010
2 6 (14.29%) MS Exchange
2 6 (14.29%) SharePoint 2010
3 2 (4.76%) Skype for Business
4 1 (2.38%) CMS
4 1 (2.38%) Office Communications Server
4 1 (2.38%) SharePoint 2013
Applications
1 13 (30.95%) MS Excel
2 12 (28.57%) MS Office
Business Applications
1 7 (16.67%) Remedy ITSM
Cloud Services
1 1 (2.38%) Amazon AWS
1 1 (2.38%) Cloud Computing
1 1 (2.38%) Microsoft Azure
1 1 (2.38%) SaaS
Communications & Networking
1 9 (21.43%) Wireless
2 7 (16.67%) LAN
2 7 (16.67%) WAN
3 5 (11.90%) Firewall
4 4 (9.52%) DHCP
4 4 (9.52%) DNS
4 4 (9.52%) TCP/IP
5 3 (7.14%) Cisco Wireless
5 3 (7.14%) DSL
5 3 (7.14%) Ethernet
5 3 (7.14%) VPN
5 3 (7.14%) Wi-Fi
6 2 (4.76%) Cisco ASA
6 2 (4.76%) SMTP
7 1 (2.38%) Network Security
Database & Business Intelligence
1 2 (4.76%) SQL Server
1 2 (4.76%) SQL Server Reporting Services
2 1 (2.38%) BusinessObjects
2 1 (2.38%) SQL Server 2000
2 1 (2.38%) SQL Server 2012
2 1 (2.38%) SQL Server 2014
Development Applications
1 1 (2.38%) PVCS
General
1 1 (2.38%) Finance
1 1 (2.38%) Retail
1 1 (2.38%) Telecoms
Job Titles
1 20 (47.62%) Analyst
2 8 (19.05%) Support Analyst
3 7 (16.67%) Consultant
3 7 (16.67%) Infrastructure Support
4 6 (14.29%) 2nd Line Support
4 6 (14.29%) 2nd Line Support Analyst
4 6 (14.29%) Infrastructure Analyst
4 6 (14.29%) Infrastructure Support Analyst
4 6 (14.29%) ITSM Consultant
4 6 (14.29%) Remedy Consultant
4 6 (14.29%) Support Consultant
5 5 (11.90%) Release Analyst
5 5 (11.90%) Release Management Analyst
6 4 (9.52%) Senior Consultant
6 4 (9.52%) Senior ITSM Consultant
6 4 (9.52%) Senior Remedy Consultant
6 4 (9.52%) Senior Support Consultant
6 4 (9.52%) Service Analyst
6 4 (9.52%) Service Desk Analyst
6 4 (9.52%) Service Manager
Miscellaneous
1 8 (19.05%) CMDB
2 7 (16.67%) Analytical Skills
3 6 (14.29%) Fat Client
3 6 (14.29%) Thin Client
4 3 (7.14%) iPhone
5 1 (2.38%) Clustering
5 1 (2.38%) Data Centre
5 1 (2.38%) Enterprise Software
5 1 (2.38%) Equities
5 1 (2.38%) Fixed Income
5 1 (2.38%) Management Information System
5 1 (2.38%) Performance Metrics
5 1 (2.38%) PKI
5 1 (2.38%) Statistics
Operating Systems
1 15 (35.71%) Windows
2 6 (14.29%) Windows 2000
2 6 (14.29%) Windows XP
3 4 (9.52%) Windows Server 2008
3 4 (9.52%) Windows Server 2012
4 3 (7.14%) Linux
4 3 (7.14%) Mac OS X
4 3 (7.14%) Windows 7
4 3 (7.14%) Windows Server 2003
5 2 (4.76%) Windows Server
Processes & Methodologies
1 30 (71.43%) ITIL
2 13 (30.95%) Change Management
3 12 (28.57%) Incident Management
3 12 (28.57%) Service Delivery
4 11 (26.19%) Problem Management
5 9 (21.43%) ITSM
6 7 (16.67%) Configuration Management
6 7 (16.67%) Infrastructure Management
6 7 (16.67%) Release Management
7 6 (14.29%) ITIL V2
7 6 (14.29%) Resource Management
7 6 (14.29%) Virtual Environments
8 5 (11.90%) ITIL V3
8 5 (11.90%) Performance Monitoring
9 4 (9.52%) Business Continuity
9 4 (9.52%) Network Planning
9 4 (9.52%) Project Management
10 3 (7.14%) Disaster Recovery
10 3 (7.14%) GAP Analysis
10 3 (7.14%) Trend Analysis
Programming Languages
1 2 (4.76%) SQL
2 1 (2.38%) LINC
Qualifications
1 13 (30.95%) Security Cleared
2 11 (26.19%) SC Cleared
3 6 (14.29%) DV Cleared
3 6 (14.29%) ITIL Certification
3 6 (14.29%) ITIL Foundation Certificate
4 5 (11.90%) Degree
5 4 (9.52%) CCNA
5 4 (9.52%) Cisco Certification
6 3 (7.14%) CCNP
6 3 (7.14%) Microsoft Certification
7 1 (2.38%) CCSP
Quality Assurance & Compliance
1 12 (28.57%) SLA
2 4 (9.52%) Data Quality
3 3 (7.14%) ISO/IEC 27001
4 2 (4.76%) COBIT
System Software
1 15 (35.71%) Active Directory
2 7 (16.67%) VMware Infrastructure
3 3 (7.14%) UAG
4 2 (4.76%) XenApp
5 1 (2.38%) Firmware
5 1 (2.38%) Virtual Desktop
Systems Management
1 5 (11.90%) Nagios
2 2 (4.76%) Cacti
2 2 (4.76%) NetBackup
2 2 (4.76%) Norton AntiVirus
2 2 (4.76%) SCCM
2 2 (4.76%) SCOM
2 2 (4.76%) Symantec Enterprise Vault
3 1 (2.38%) Backup Exec
Vendors
1 16 (38.10%) Microsoft
2 10 (23.81%) Cisco
3 9 (21.43%) Citrix
3 9 (21.43%) VMware
4 8 (19.05%) Remedy
5 6 (14.29%) BMC
5 6 (14.29%) F5
6 3 (7.14%) Apple
6 3 (7.14%) Avaya
6 3 (7.14%) Dell
6 3 (7.14%) Juniper
6 3 (7.14%) Xerox
7 2 (4.76%) Altiris
7 2 (4.76%) HP
7 2 (4.76%) IronPort
7 2 (4.76%) Red Hat
7 2 (4.76%) RightFax
7 2 (4.76%) ServiceNow
7 2 (4.76%) SolarWinds
7 2 (4.76%) Symantec
Chippenham, Wiltshire
Outsource UK
Posted: Yesterday
Swindon, Wiltshire
ProArch IT Solutions Ltd
Salary: Unspecified
Posted: 18 hours ago
Wiltshire
Computer Futures
Salary: £45000 - £60000 per annum + competitive
Posted: 8 days ago
Swindon, Wiltshire
The National Trust
Salary: £40,000 per annum
Posted: 18 days ago
Swindon
Computer Futures
Salary: £40000 - £55000 per annum + competitive
Posted: 19 days ago