The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 41 56 75
Rank change year-on-year
+15 +19
Permanent jobs citing Service Management 61 34 29
As % of all permanent IT jobs located in Wiltshire 5.68% 3.42% 2.45%
As % of the Processes & Methodologies category 6.37% 4.20% 3.02%
Number of salaries quoted 52 31 24
Average salary £37,250 £45,000 £43,750
Average salary % change year-on-year
-17.22% +2.85%
90% offered a salary of more than £24,000 £24,500 £26,000
10% offered a salary of more than £57,500 £62,500 £57,500
UK excluding London average salary £45,000 £42,500 £44,000
% change year-on-year
+5.88% -3.40%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
957 810 961
As % of all permanent IT jobs located in Wiltshire 89.11% 81.57% 81.23%
Number of salaries quoted 805 717 870
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £60,000 £54,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wiltshire region.

Service Management Salary Trend in Wiltshire

Service Management
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Management across the Wiltshire region over the 3 months to 28 January 2015.

Service Management Salary Histogram in Wiltshire

Service Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -3 21 £43,000 -1.71% 4
Corsham 0 18 £30,000 -51.02% 2
Chippenham +3 11 £37,000 +51.02% 3
Malmesbury - 1 £37,500 -
Warminster - 1 £73,000 -
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 28 January 2015, IT jobs across the Wiltshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 72 (63.72%) ITIL
2 55 (48.67%) Microsoft
3 49 (43.36%) ITSM
4 41 (36.28%) Windows
5 38 (33.63%) Active Directory
6 29 (25.66%) SQL Server
7 28 (24.78%) MS Office
8 27 (23.89%) Security Cleared
9 23 (20.35%) SQL
9 23 (20.35%) MS Excel
9 23 (20.35%) Firewall
10 19 (16.81%) Cisco
11 17 (15.04%) Windows Server 2008
12 16 (14.16%) ITIL V3
12 16 (14.16%) Web Services
12 16 (14.16%) IIS
12 16 (14.16%) Service Delivery
12 16 (14.16%) Back Office
13 15 (13.27%) SC Cleared
13 15 (13.27%) VLAN
14 14 (12.39%) Windows Server 2003
14 14 (12.39%) .NET
14 14 (12.39%) CRM
14 14 (12.39%) ITIL Certification
15 13 (11.50%) ERP
15 13 (11.50%) SAP
15 13 (11.50%) SAP SM
15 13 (11.50%) Security Management
15 13 (11.50%) Front Office
15 13 (11.50%) SAP CRM

Service Management
Top Related IT Skills in Wiltshire by Category

For the 6 months to 28 January 2015, IT jobs across the Wiltshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 16 (14.16%) IIS
2 7 (6.19%) MS Exchange
2 7 (6.19%) Exchange Server 2003
3 5 (4.42%) iPlanet
4 4 (3.54%) Apache
4 4 (3.54%) Tomcat
5 2 (1.77%) SharePoint
6 1 (0.88%) SharePoint 2010
Applications
1 28 (24.78%) MS Office
2 23 (20.35%) MS Excel
3 9 (7.96%) MS PowerPoint
4 3 (2.65%) MS Visio
5 1 (0.88%) Open Workbench
5 1 (0.88%) MS Project
Business Applications
1 13 (11.50%) SAP SM
1 13 (11.50%) SAP CRM
1 13 (11.50%) SAP ERP
2 3 (2.65%) Remedy ITSM
3 1 (0.88%) Dynamics CRM
Cloud Services
1 2 (1.77%) Microsoft Azure
2 1 (0.88%) SaaS
2 1 (0.88%) Cloud Computing
Communications & Networking
1 23 (20.35%) Firewall
2 15 (13.27%) VLAN
3 12 (10.62%) TCP/IP
4 11 (9.73%) LAN
4 11 (9.73%) WAN
5 8 (7.08%) DHCP
5 8 (7.08%) DNS
5 8 (7.08%) Network Security
5 8 (7.08%) Multicast
6 7 (6.19%) Cisco ASA
6 7 (6.19%) SAN
7 6 (5.31%) VPN
7 6 (5.31%) NAS
8 5 (4.42%) LDAP
8 5 (4.42%) SNMP
9 4 (3.54%) HTTP
9 4 (3.54%) SSL
10 3 (2.65%) Intranet
11 1 (0.88%) MPLS
11 1 (0.88%) BGP
Database & Business Intelligence
1 29 (25.66%) SQL Server
2 5 (4.42%) SQL Server Reporting Services
2 5 (4.42%) Relational Database
Development Applications
1 2 (1.77%) Team Foundation Server
General
1 16 (14.16%) Back Office
2 13 (11.50%) Front Office
2 13 (11.50%) Marketing
3 12 (10.62%) Finance
4 7 (6.19%) Telecoms
5 4 (3.54%) Banking
6 2 (1.77%) Retail
6 2 (1.77%) Manufacturing
7 1 (0.88%) Billing
7 1 (0.88%) Legal
Job Titles
1 39 (34.51%) Consultant
2 23 (20.35%) ITSM Consultant
3 22 (19.47%) Technical Consultant
4 21 (18.58%) Analyst
5 14 (12.39%) Support Analyst
6 13 (11.50%) SAP Analyst
6 13 (11.50%) SAP Support
6 13 (11.50%) SAP Support Analyst
7 10 (8.85%) Solutions Consultant
7 10 (8.85%) Business Consultant
7 10 (8.85%) Service Manager
8 9 (7.96%) Help Desk Support
8 9 (7.96%) CRM Analyst
9 7 (6.19%) 2nd Line Support
9 7 (6.19%) Administrator
9 7 (6.19%) Technical Support
9 7 (6.19%) Support Engineer
9 7 (6.19%) Sales Consultant
10 6 (5.31%) Service Analyst
10 6 (5.31%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 16 (14.16%) Web Services
2 14 (12.39%) .NET
3 9 (7.96%) HTML
4 7 (6.19%) ASP.NET
5 6 (5.31%) J2EE
5 6 (5.31%) XML
6 5 (4.42%) SAML
7 4 (3.54%) JSP
8 2 (1.77%) .NET Framework
Miscellaneous
1 13 (11.50%) Analytical Skills
2 11 (9.73%) Enterprise Software
3 5 (4.42%) Clustering
4 3 (2.65%) Management Information System
5 2 (1.77%) User Experience
6 1 (0.88%) Performance Metrics
6 1 (0.88%) CMDB
6 1 (0.88%) Fat Client
6 1 (0.88%) NHS
6 1 (0.88%) Thin Client
Operating Systems
1 41 (36.28%) Windows
2 17 (15.04%) Windows Server 2008
3 14 (12.39%) Windows Server 2003
4 12 (10.62%) Windows XP
5 6 (5.31%) Windows Vista
6 3 (2.65%) UNIX
6 3 (2.65%) Linux
7 2 (1.77%) Windows 8
7 2 (1.77%) Windows Server 2012
8 1 (0.88%) Red Hat Enterprise Linux
8 1 (0.88%) Windows 7
Processes & Methodologies
1 72 (63.72%) ITIL
2 49 (43.36%) ITSM
3 16 (14.16%) Service Delivery
3 16 (14.16%) ITIL V3
4 14 (12.39%) CRM
5 13 (11.50%) ERP
5 13 (11.50%) Security Management
6 12 (10.62%) Project Management
7 11 (9.73%) Business Intelligence
8 8 (7.08%) Risk Management
8 8 (7.08%) Agile Software Development
8 8 (7.08%) Asset Management
8 8 (7.08%) Incident Management
8 8 (7.08%) Change Control
8 8 (7.08%) Network Monitoring
9 6 (5.31%) Performance Management
9 6 (5.31%) Use Case
9 6 (5.31%) Change Management
9 6 (5.31%) Stakeholder Management
9 6 (5.31%) Six Sigma
Programming Languages
1 23 (20.35%) SQL
2 10 (8.85%) PowerShell
3 7 (6.19%) C#
4 6 (5.31%) Java
5 5 (4.42%) T-SQL
6 4 (3.54%) C
Qualifications
1 27 (23.89%) Security Cleared
2 15 (13.27%) SC Cleared
3 14 (12.39%) ITIL Certification
4 10 (8.85%) Degree
5 5 (4.42%) ISEB
6 3 (2.65%) ITIL Foundation Certificate
7 1 (0.88%) PRINCE2 Practitioner
7 1 (0.88%) DV Cleared
7 1 (0.88%) Cisco Certification
7 1 (0.88%) Microsoft Certification
7 1 (0.88%) PRINCE2 Certification
7 1 (0.88%) MCP
7 1 (0.88%) MCSE
7 1 (0.88%) CCNP
7 1 (0.88%) CCNA
Quality Assurance & Compliance
1 12 (10.62%) COBIT
2 10 (8.85%) SLA
3 1 (0.88%) BS15000
3 1 (0.88%) ISO/IEC 27001
3 1 (0.88%) ISO 9001
System Software
1 38 (33.63%) Active Directory
2 10 (8.85%) VMware Infrastructure
3 8 (7.08%) VMware ESXi
4 4 (3.54%) NFS
5 3 (2.65%) Xen
6 1 (0.88%) ProxySG
Systems Management
1 13 (11.50%) SCCM
2 8 (7.08%) SCOM
3 7 (6.19%) SCVMM
3 7 (6.19%) Tivoli
4 6 (5.31%) McAfee ePO
5 5 (4.42%) Netcool
5 5 (4.42%) WSUS
6 4 (3.54%) Hyperic
7 3 (2.65%) OpenView
8 1 (0.88%) CiscoWorks
8 1 (0.88%) HP SIM
8 1 (0.88%) Cisco CUCM
Vendors
1 55 (48.67%) Microsoft
2 19 (16.81%) Cisco
3 13 (11.50%) SAP
4 12 (10.62%) VMware
5 11 (9.73%) Syclo
6 10 (8.85%) Oracle
7 9 (7.96%) BMC
7 9 (7.96%) FrontRange
8 8 (7.08%) IBM
9 7 (6.19%) Dell
10 6 (5.31%) HP
10 6 (5.31%) LANDesk
10 6 (5.31%) SolarWinds
10 6 (5.31%) McAfee
11 5 (4.42%) DevExpress
11 5 (4.42%) Red Hat
11 5 (4.42%) Altiris
12 4 (3.54%) Remedy
12 4 (3.54%) Business Objects
12 4 (3.54%) Riverbed
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £45000 - £49000 per annum + Bonus,car allowance & Benefits
Posted: Yesterday
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £30000 - £35000 per annum + ben
Posted: Yesterday
Chippenham, Wiltshire
Capita Resourcing - IT Resourcing
Salary: £32000 - £36000 per annum
Posted: 2 days ago
Wiltshire
LA International
Salary: £65000 - £77000 per annum + Benefits
Posted: 2 days ago
Corsham, Wiltshire
Lorien Resourcing
Salary: Competitive
Posted: 5 days ago
Chippenham, Wiltshire
Capita Resourcing - IT Resourcing
Salary: £32000 - £36000 per annum
Posted: 6 days ago
Wiltshire
Ping IT Recruitment ltd
Salary: From £45,000 to £48,000 per annum Plus flexible benfits package
Posted: 6 days ago
Swindon, Wiltshire
Prolinx
Salary: From £20,000 to £24,000 per annum
Posted: 7 days ago
Swindon
Nationwide Building Society
Posted: 15 days ago
Wiltshire
Hays IT - Uk Posting account
Salary: £28000.00 - £38000.00 per annum + benefits
Posted: 20 days ago
Corsham, Chippenham, Wiltshire, Bath, Melksham,...
XIST4 IT LIMITED
Salary: £20-25,000 + Bens
Posted: 22 days ago