The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 29 39 50
Rank change year-on-year
+10 +11
Permanent jobs citing Service Management 75 60 37
As % of all permanent IT jobs located in Wiltshire 6.64% 5.85% 3.62%
As % of the Processes & Methodologies category 7.81% 6.87% 4.24%
Number of salaries quoted 52 56 34
Average salary £37,500 £45,000 £42,250
Average salary % change year-on-year
-16.66% +6.50%
90% offered a salary of more than £28,100 £24,500 £27,800
10% offered a salary of more than £47,450 £62,500 £75,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
960 873 873
As % of all permanent IT jobs located in Wiltshire 85.03% 85.09% 85.50%
Number of salaries quoted 764 756 803
Average salary £40,000 £42,500 £37,500
Average salary % change year-on-year
-5.88% +13.33%
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £57,500 £55,000 £61,500
UK excluding London average salary £43,507 £42,500 £40,000
% change year-on-year
+2.36% +6.25%

Service Management
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wiltshire region.

Service Management Salary Trend in Wiltshire

Service Management
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Management across the Wiltshire region over the 3 months to 31 March 2015.

Service Management Salary Histogram in Wiltshire

Service Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -7 33 £37,500 -16.66% 3
Corsham 0 21 £30,000 -51.02% 1
Chippenham +1 3 £34,000 +38.77% 1
Malmesbury - 2 £34,000 -
Trowbridge - 2 £33,500 -
Salisbury -2 1 £40,000 -
Warminster - 1 £73,000 -
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 31 March 2015, IT jobs across the Wiltshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 70 (53.44%) ITIL
2 57 (43.51%) Microsoft
3 54 (41.22%) Windows
4 47 (35.88%) ITSM
5 40 (30.53%) Active Directory
6 33 (25.19%) Security Cleared
7 32 (24.43%) SQL Server
8 29 (22.14%) Service Delivery
8 29 (22.14%) MS Excel
9 27 (20.61%) Firewall
10 24 (18.32%) MS Office
11 22 (16.79%) IIS
12 21 (16.03%) SQL
12 21 (16.03%) .NET
12 21 (16.03%) Web Services
13 19 (14.50%) Cisco
13 19 (14.50%) Finance
14 17 (12.98%) ITIL V3
14 17 (12.98%) VLAN
15 16 (12.21%) Incident Management
15 16 (12.21%) Windows Server 2008
15 16 (12.21%) SC Cleared
15 16 (12.21%) Back Office
15 16 (12.21%) Project Management
15 16 (12.21%) ISEB
16 15 (11.45%) C#
16 15 (11.45%) ASP.NET
16 15 (11.45%) SCCM
17 14 (10.69%) LAN
17 14 (10.69%) WAN

Service Management
Top Related IT Skills in Wiltshire by Category

For the 6 months to 31 March 2015, IT jobs across the Wiltshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 22 (16.79%) IIS
2 7 (5.34%) MS Exchange
2 7 (5.34%) Exchange Server 2003
3 4 (3.05%) Apache
3 4 (3.05%) Tomcat
4 3 (2.29%) iPlanet
5 2 (1.53%) SharePoint
6 1 (0.76%) SharePoint 2010
Applications
1 29 (22.14%) MS Excel
2 24 (18.32%) MS Office
3 8 (6.11%) MS PowerPoint
4 3 (2.29%) MS Visio
5 1 (0.76%) MS Project
5 1 (0.76%) Open Workbench
Business Applications
1 11 (8.40%) SAP SM
1 11 (8.40%) SAP CRM
1 11 (8.40%) SAP ERP
2 5 (3.82%) Remedy ITSM
3 1 (0.76%) Dynamics CRM
Cloud Services
1 2 (1.53%) Microsoft Azure
Communications & Networking
1 27 (20.61%) Firewall
2 17 (12.98%) VLAN
3 14 (10.69%) LAN
3 14 (10.69%) WAN
4 11 (8.40%) Cisco ASA
5 10 (7.63%) Network Security
6 9 (6.87%) TCP/IP
6 9 (6.87%) DNS
7 7 (5.34%) VPN
7 7 (5.34%) DHCP
7 7 (5.34%) Multicast
8 6 (4.58%) NAS
8 6 (4.58%) SAN
9 5 (3.82%) Intranet
10 4 (3.05%) HTTP
10 4 (3.05%) SSL
11 3 (2.29%) SNMP
11 3 (2.29%) Internet
11 3 (2.29%) LDAP
12 2 (1.53%) Extranet
Database & Business Intelligence
1 32 (24.43%) SQL Server
2 5 (3.82%) SQL Server Reporting Services
3 3 (2.29%) Relational Database
4 1 (0.76%) SQL Server Integration Services
Development Applications
1 2 (1.53%) Team Foundation Server
2 1 (0.76%) VSS/SourceSafe
General
1 19 (14.50%) Finance
2 16 (12.21%) Back Office
3 13 (9.92%) Telecoms
4 11 (8.40%) Front Office
5 10 (7.63%) Retail
6 6 (4.58%) Marketing
7 4 (3.05%) Banking
8 2 (1.53%) Legal
9 1 (0.76%) Billing
9 1 (0.76%) Automotive
Job Titles
1 32 (24.43%) Consultant
2 23 (17.56%) Analyst
3 22 (16.79%) Technical Consultant
3 22 (16.79%) Service Manager
4 16 (12.21%) Support Analyst
5 12 (9.16%) ITSM Consultant
6 11 (8.40%) SAP Support Analyst
6 11 (8.40%) SAP Support
6 11 (8.40%) Help Desk Support
6 11 (8.40%) Delivery Manager
6 11 (8.40%) Services Delivery Manager
6 11 (8.40%) SAP Analyst
7 10 (7.63%) Administrator
7 10 (7.63%) Business Consultant
8 9 (6.87%) CRM Analyst
9 8 (6.11%) Technical Support
9 8 (6.11%) Trainer
10 7 (5.34%) Support Engineer
10 7 (5.34%) Technical Trainer
10 7 (5.34%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 21 (16.03%) .NET
1 21 (16.03%) Web Services
2 15 (11.45%) ASP.NET
3 7 (5.34%) XML
3 7 (5.34%) HTML
3 7 (5.34%) .NET Framework
4 6 (4.58%) J2EE
5 4 (3.05%) JSP
6 3 (2.29%) SAML
Miscellaneous
1 13 (9.92%) Management Information System
2 8 (6.11%) Enterprise Software
3 7 (5.34%) User Experience
3 7 (5.34%) Analytical Skills
4 4 (3.05%) Clustering
5 2 (1.53%) Client/Server
6 1 (0.76%) Thin Client
6 1 (0.76%) CMDB
6 1 (0.76%) Fat Client
6 1 (0.76%) Performance Metrics
Operating Systems
1 54 (41.22%) Windows
2 16 (12.21%) Windows Server 2008
3 13 (9.92%) Windows Server 2003
4 12 (9.16%) Windows XP
5 7 (5.34%) UNIX
6 6 (4.58%) Windows Vista
7 2 (1.53%) Windows 8
7 2 (1.53%) Windows Server 2012
8 1 (0.76%) Windows 7
Processes & Methodologies
1 70 (53.44%) ITIL
2 47 (35.88%) ITSM
3 29 (22.14%) Service Delivery
4 17 (12.98%) ITIL V3
5 16 (12.21%) Incident Management
5 16 (12.21%) Project Management
6 13 (9.92%) ITIL V2
6 13 (9.92%) Time Management
7 12 (9.16%) Network Monitoring
7 12 (9.16%) CRM
8 11 (8.40%) ERP
8 11 (8.40%) Security Management
9 9 (6.87%) Business Intelligence
9 9 (6.87%) PRINCE2
10 8 (6.11%) Agile Software Development
10 8 (6.11%) Change Management
10 8 (6.11%) Problem Management
10 8 (6.11%) Change Control
11 7 (5.34%) Risk Management
12 6 (4.58%) Stakeholder Management
Programming Languages
1 21 (16.03%) SQL
2 15 (11.45%) C#
3 11 (8.40%) PowerShell
4 6 (4.58%) Java
5 5 (3.82%) C
6 3 (2.29%) T-SQL
Qualifications
1 33 (25.19%) Security Cleared
2 16 (12.21%) ISEB
2 16 (12.21%) SC Cleared
3 12 (9.16%) ITIL Certification
4 7 (5.34%) Degree
5 6 (4.58%) ITIL Foundation Certificate
6 2 (1.53%) DV Cleared
7 1 (0.76%) BC Cleared
7 1 (0.76%) Cisco Certification
7 1 (0.76%) CCNP
7 1 (0.76%) CCNA
Quality Assurance & Compliance
1 9 (6.87%) SLA
2 4 (3.05%) COBIT
3 1 (0.76%) BS15000
3 1 (0.76%) ISO/IEC 27001
System Software
1 40 (30.53%) Active Directory
2 8 (6.11%) VMware Infrastructure
3 7 (5.34%) VMware ESXi
4 4 (3.05%) NFS
5 2 (1.53%) Xen
Systems Management
1 15 (11.45%) SCCM
2 12 (9.16%) SCOM
3 10 (7.63%) SCVMM
4 9 (6.87%) Tivoli
5 6 (4.58%) McAfee ePO
6 5 (3.82%) WSUS
7 4 (3.05%) Netcool
7 4 (3.05%) Hyperic
8 3 (2.29%) OpenView
9 2 (1.53%) HP SIM
10 1 (0.76%) Nagios
10 1 (0.76%) Cisco Prime
10 1 (0.76%) Cisco LMS
10 1 (0.76%) Opsview
Vendors
1 57 (43.51%) Microsoft
2 19 (14.50%) Cisco
3 11 (8.40%) Oracle
3 11 (8.40%) SAP
4 10 (7.63%) VMware
5 9 (6.87%) FrontRange
5 9 (6.87%) BMC
5 9 (6.87%) IBM
5 9 (6.87%) Syclo
6 7 (5.34%) Dell
7 6 (4.58%) Business Objects
7 6 (4.58%) Remedy
7 6 (4.58%) McAfee
8 5 (3.82%) CA
8 5 (3.82%) HP
8 5 (3.82%) SolarWinds
9 4 (3.05%) Riverbed
9 4 (3.05%) Red Hat
9 4 (3.05%) LANDesk
10 3 (2.29%) DevExpress
Wiltshire
Capita - ITMS
Salary: £300 - £400 per day
Posted: 5 hours ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £30000 - £37500 per annum + ben
Posted: 10 hours ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £45000 - £49000 per annum + Bonus,car allowance & Benefits
Posted: 10 hours ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £35000 - £40000 per annum
Posted: 10 hours ago
Wiltshire
Capita - ITMS
Salary: £45000 - £55000 per annum + Benefits
Posted: 15 days ago