The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wiltshire region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 1 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 52 31 31
Rank change year-on-year
-21 0
Permanent jobs citing Service Management 33 81 69
As % of all permanent IT jobs located in Wiltshire 3.58% 6.96% 7.05%
As % of the Processes & Methodologies category 4.23% 8.13% 7.99%
Number of salaries quoted 16 66 65
Median salary £42,000 £45,000 £45,000
Median salary % change year-on-year
-6.66% -
90% offered a salary of more than £25,750 £28,800 £20,900
10% offered a salary of more than £61,250 £52,400 £65,000
UK excluding London median salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
780 996 864
As % of all permanent IT jobs located in Wiltshire 84.69% 85.57% 88.25%
Number of salaries quoted 671 842 747
Median salary £42,500 £40,000 £43,000
Median salary % change year-on-year
+6.25% -6.97%
90% offered a salary of more than £29,550 £30,500 £27,500
10% offered a salary of more than £65,000 £65,000 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wiltshire region.

Service Management Salary Trend in Wiltshire

Service Management
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Management across the Wiltshire region over the 3 months to 1 July 2016.

Service Management Salary Histogram in Wiltshire

Service Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham +4 13 £45,000 +87.50% 1
Swindon -18 13 £40,188 -12.99%
Salisbury +14 3 £62,500 +38.88%
Malmesbury 0 1 - -
Corsham -9 1 £25,000 -50.00%
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 1 July 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region with a requirement for Service Management.

1 58 (76.32%) ITIL
2 43 (56.58%) ITSM
3 35 (46.05%) Windows
4 32 (42.11%) Microsoft
5 31 (40.79%) Active Directory
6 27 (35.53%) SQL Server
7 26 (34.21%) Change Management
8 25 (32.89%) .NET
9 23 (30.26%) Web Services
9 23 (30.26%) PowerShell
10 22 (28.95%) Windows Server
11 19 (25.00%) Service Delivery
12 18 (23.68%) C#
13 17 (22.37%) Project Management
13 17 (22.37%) ITIL V3
14 16 (21.05%) ITIL V2
14 16 (21.05%) Incident Management
14 16 (21.05%) .NET Framework
14 16 (21.05%) IIS
14 16 (21.05%) ASP.NET
15 14 (18.42%) TCP/IP
16 13 (17.11%) Security Cleared
17 12 (15.79%) Problem Management
17 12 (15.79%) Remedy
18 11 (14.47%) SQL
18 11 (14.47%) VMware
18 11 (14.47%) SC Cleared
18 11 (14.47%) SCCM
19 10 (13.16%) CMDB
19 10 (13.16%) Remedy ITSM

Service Management
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (21.05%) IIS
2 7 (9.21%) iPlanet
3 5 (6.58%) MS Exchange
4 4 (5.26%) Exchange Server 2010
4 4 (5.26%) Skype for Business
5 1 (1.32%) CMS
5 1 (1.32%) Office Communications Server
5 1 (1.32%) SharePoint
Applications
1 7 (9.21%) MS Excel
1 7 (9.21%) MS Office
2 1 (1.32%) MS PowerPoint
2 1 (1.32%) MS Visio
Business Applications
1 10 (13.16%) Remedy ITSM
Cloud Services
1 1 (1.32%) Amazon AWS
1 1 (1.32%) Cloud Computing
1 1 (1.32%) Microsoft Azure
1 1 (1.32%) SaaS
Communications & Networking
1 14 (18.42%) TCP/IP
2 9 (11.84%) LDAP
3 7 (9.21%) SNMP
4 6 (7.89%) Firewall
4 6 (7.89%) LAN
4 6 (7.89%) WAN
5 4 (5.26%) SAN
5 4 (5.26%) VPN
6 3 (3.95%) DHCP
6 3 (3.95%) DNS
7 2 (2.63%) Unified Communications
8 1 (1.32%) Cisco Wireless
8 1 (1.32%) DSL
8 1 (1.32%) Ethernet
8 1 (1.32%) MPLS
8 1 (1.32%) SMTP
8 1 (1.32%) VoIP
8 1 (1.32%) Wi-Fi
8 1 (1.32%) Wireless
Database & Business Intelligence
1 27 (35.53%) SQL Server
2 8 (10.53%) Big Data
3 7 (9.21%) Relational Database
3 7 (9.21%) SQL Server Reporting Services
4 1 (1.32%) Oracle Reports
Development Applications
1 2 (2.63%) Subversion
2 1 (1.32%) PVCS
General
1 9 (11.84%) Retail
2 8 (10.53%) Finance
3 1 (1.32%) Back Office
3 1 (1.32%) Billing
3 1 (1.32%) Manufacturing
3 1 (1.32%) Marketing
3 1 (1.32%) Telecoms
Job Titles
1 32 (42.11%) Consultant
1 32 (42.11%) ITSM Consultant
2 23 (30.26%) Business Consultant
2 23 (30.26%) Technical Consultant
3 9 (11.84%) Remedy Consultant
3 9 (11.84%) Senior Consultant
3 9 (11.84%) Senior ITSM Consultant
3 9 (11.84%) Senior Remedy Consultant
3 9 (11.84%) Senior Support Consultant
3 9 (11.84%) Support Consultant
4 8 (10.53%) Business Manager
4 8 (10.53%) Business Relationship Manager
4 8 (10.53%) Relationships Manager
4 8 (10.53%) Senior Business Manager
4 8 (10.53%) Senior Manager
4 8 (10.53%) Senior Relationships Manager
5 7 (9.21%) Support Engineer
6 6 (7.89%) Analyst
7 5 (6.58%) IT Manager
8 4 (5.26%) Service Manager
Libraries, Frameworks & Software Standards
1 25 (32.89%) .NET
2 23 (30.26%) Web Services
3 16 (21.05%) .NET Framework
3 16 (21.05%) ASP.NET
4 7 (9.21%) HTML
4 7 (9.21%) SAML
Miscellaneous
1 10 (13.16%) CMDB
1 10 (13.16%) Management Information System
2 9 (11.84%) Data Centre
3 8 (10.53%) Smart Meter
4 7 (9.21%) Analytical Skills
5 2 (2.63%) Clustering
6 1 (1.32%) Driving Licence
6 1 (1.32%) Enterprise Software
6 1 (1.32%) iPhone
6 1 (1.32%) Learning Management System
6 1 (1.32%) Performance Metrics
6 1 (1.32%) PKI
Operating Systems
1 35 (46.05%) Windows
2 22 (28.95%) Windows Server
3 10 (13.16%) Linux
4 5 (6.58%) Windows 7
5 3 (3.95%) Windows XP
6 2 (2.63%) Windows Server 2008
6 2 (2.63%) Windows Server 2012
7 1 (1.32%) Mac OS X
7 1 (1.32%) Unix
7 1 (1.32%) Windows 8
7 1 (1.32%) Windows Server 2003
Processes & Methodologies
1 58 (76.32%) ITIL
2 43 (56.58%) ITSM
3 26 (34.21%) Change Management
4 19 (25.00%) Service Delivery
5 17 (22.37%) ITIL V3
5 17 (22.37%) Project Management
6 16 (21.05%) Incident Management
6 16 (21.05%) ITIL V2
7 12 (15.79%) Problem Management
8 10 (13.16%) Business Continuity
9 8 (10.53%) Analytics
9 8 (10.53%) Business Continuity Management
9 8 (10.53%) Predictive Analytics
9 8 (10.53%) Quality Management
10 7 (9.21%) Agile Software Development
10 7 (9.21%) Scrum
10 7 (9.21%) Six Sigma
10 7 (9.21%) Stakeholder Management
11 3 (3.95%) Configuration Management
11 3 (3.95%) Trend Analysis
Programming Languages
1 23 (30.26%) PowerShell
2 18 (23.68%) C#
3 11 (14.47%) SQL
4 7 (9.21%) T-SQL
5 2 (2.63%) C++
6 1 (1.32%) LINC
Qualifications
1 13 (17.11%) Security Cleared
2 11 (14.47%) SC Cleared
3 10 (13.16%) Degree
4 9 (11.84%) ITIL Certification
5 3 (3.95%) Cisco Certification
6 2 (2.63%) CCNA
6 2 (2.63%) CCNP
6 2 (2.63%) ITIL Foundation Certificate
6 2 (2.63%) Microsoft Certification
7 1 (1.32%) Dell Certification
7 1 (1.32%) MCP
7 1 (1.32%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 8 (10.53%) ISO 9001
1 8 (10.53%) ISO/IEC 20000
2 7 (9.21%) COBIT
3 6 (7.89%) SLA
4 2 (2.63%) Data Quality
4 2 (2.63%) ISO/IEC 27001
4 2 (2.63%) QA
System Software
1 31 (40.79%) Active Directory
2 4 (5.26%) vCloud
2 4 (5.26%) VMware Infrastructure
2 4 (5.26%) vSphere
3 2 (2.63%) BitLocker
3 2 (2.63%) Hyper-V
3 2 (2.63%) Microsoft Virtual Server
3 2 (2.63%) Virtual Servers
4 1 (1.32%) Firmware
4 1 (1.32%) UAG
4 1 (1.32%) Virtual Desktop
Systems Management
1 11 (14.47%) SCCM
2 2 (2.63%) Nagios
2 2 (2.63%) SCOM
3 1 (1.32%) Cacti
3 1 (1.32%) HP SIM
3 1 (1.32%) NetBackup
3 1 (1.32%) Norton AntiVirus
3 1 (1.32%) Pingdom
3 1 (1.32%) Symantec Enterprise Vault
3 1 (1.32%) Tivoli
Vendors
1 32 (42.11%) Microsoft
2 12 (15.79%) Remedy
3 11 (14.47%) VMware
4 10 (13.16%) BMC
5 8 (10.53%) Cisco
5 8 (10.53%) SolarWinds
6 7 (9.21%) Altiris
6 7 (9.21%) DevExpress
7 3 (3.95%) F5
8 2 (2.63%) Dell
8 2 (2.63%) FrontRange
8 2 (2.63%) HP
8 2 (2.63%) Juniper
8 2 (2.63%) Mitel
8 2 (2.63%) Oracle
8 2 (2.63%) ServiceNow
9 1 (1.32%) Avaya
9 1 (1.32%) Citrix
9 1 (1.32%) IBM
9 1 (1.32%) SAP
Chippenham
Capita plc
Salary: £25000 - £28000 per annum
Posted: 8 days ago