The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wiltshire region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 25 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 69 36 57
Rank change year-on-year
-33 +21
Permanent jobs citing Service Management 21 74 48
As % of all permanent IT jobs located in Wiltshire 2.28% 6.49% 3.97%
As % of the Processes & Methodologies category 2.79% 7.53% 4.60%
Number of salaries quoted 11 64 47
Median salary £32,500 £45,000 £40,000
Median salary % change year-on-year
-27.77% +12.50%
90% offered a salary of more than £28,000 £24,000 £21,500
10% offered a salary of more than £50,000 £50,000 £57,100
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
754 983 1044
As % of all permanent IT jobs located in Wiltshire 81.87% 86.23% 86.42%
Number of salaries quoted 641 864 872
Median salary £42,500 £44,000 £40,000
Median salary % change year-on-year
-3.40% +10.00%
90% offered a salary of more than £30,000 £32,500 £27,500
10% offered a salary of more than £58,000 £56,500 £57,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wiltshire region.

Service Management Salary Trend in Wiltshire

Service Management
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Management across the Wiltshire region over the 3 months to 25 August 2016.

Service Management Salary Histogram in Wiltshire

Service Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham 0 10 £33,750 +40.62% 1
Salisbury -2 4 £28,000 -37.77% 1
Malmesbury -4 3 £75,000 +66.66%
Swindon -15 2 £50,000 +7.81% 1
Corsham -14 1 £42,000 -16.00%
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 25 August 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region with a requirement for Service Management.

1 32 (65.31%) ITIL
2 21 (42.86%) Windows
3 19 (38.78%) Change Management
3 19 (38.78%) ITSM
4 18 (36.73%) Microsoft
5 16 (32.65%) Incident Management
6 15 (30.61%) Service Delivery
6 15 (30.61%) Active Directory
7 13 (26.53%) Remedy
7 13 (26.53%) VMware
7 13 (26.53%) Problem Management
8 12 (24.49%) CMDB
8 12 (24.49%) Security Cleared
9 11 (22.45%) Remedy ITSM
9 11 (22.45%) Cisco
10 10 (20.41%) BMC
10 10 (20.41%) SC Cleared
10 10 (20.41%) Windows Server
11 9 (18.37%) LAN
11 9 (18.37%) WAN
11 9 (18.37%) Linux
12 8 (16.33%) MS Excel
12 8 (16.33%) Analytical Skills
12 8 (16.33%) ITIL V2
13 7 (14.29%) VMware Infrastructure
13 7 (14.29%) SLA
13 7 (14.29%) MS Office
13 7 (14.29%) SQL Server
14 6 (12.24%) .NET
14 6 (12.24%) Web Services

Service Management
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.20%) IIS
1 5 (10.20%) MS Exchange
2 4 (8.16%) Exchange Server 2010
2 4 (8.16%) SharePoint
2 4 (8.16%) Skype for Business
3 3 (6.12%) SharePoint 2010
4 1 (2.04%) CMS
4 1 (2.04%) iPlanet
4 1 (2.04%) Office Communications Server
Applications
1 8 (16.33%) MS Excel
2 7 (14.29%) MS Office
3 1 (2.04%) MS PowerPoint
3 1 (2.04%) MS Visio
Business Applications
1 11 (22.45%) Remedy ITSM
Cloud Services
1 1 (2.04%) Amazon AWS
1 1 (2.04%) Cloud Computing
1 1 (2.04%) Microsoft Azure
1 1 (2.04%) SaaS
Communications & Networking
1 9 (18.37%) LAN
1 9 (18.37%) WAN
2 6 (12.24%) TCP/IP
3 5 (10.20%) Firewall
3 5 (10.20%) Wireless
4 3 (6.12%) DHCP
4 3 (6.12%) DNS
4 3 (6.12%) VPN
5 2 (4.08%) Cisco Wireless
5 2 (4.08%) DSL
5 2 (4.08%) Ethernet
5 2 (4.08%) SAN
5 2 (4.08%) Unified Communications
5 2 (4.08%) Wi-Fi
6 1 (2.04%) Cisco ASA
6 1 (2.04%) LDAP
6 1 (2.04%) MPLS
6 1 (2.04%) SMTP
6 1 (2.04%) SNMP
6 1 (2.04%) VoIP
Database & Business Intelligence
1 7 (14.29%) SQL Server
2 1 (2.04%) Oracle Reports
2 1 (2.04%) Relational Database
2 1 (2.04%) SQL Server Reporting Services
Development Applications
1 1 (2.04%) PVCS
General
1 5 (10.20%) Finance
2 2 (4.08%) Retail
3 1 (2.04%) Billing
3 1 (2.04%) Manufacturing
3 1 (2.04%) Marketing
3 1 (2.04%) Telecoms
Job Titles
1 16 (32.65%) Consultant
1 16 (32.65%) ITSM Consultant
2 11 (22.45%) Analyst
3 10 (20.41%) Remedy Consultant
3 10 (20.41%) Senior Consultant
3 10 (20.41%) Senior ITSM Consultant
3 10 (20.41%) Senior Remedy Consultant
3 10 (20.41%) Senior Support Consultant
3 10 (20.41%) Support Consultant
4 6 (12.24%) Business Consultant
4 6 (12.24%) Technical Consultant
5 5 (10.20%) IT Manager
6 4 (8.16%) 3rd Line Support
6 4 (8.16%) Infrastructure Support
6 4 (8.16%) Service Manager
7 3 (6.12%) 2nd Line Support Analyst
7 3 (6.12%) IT Services Manager
7 3 (6.12%) Linux Support
7 3 (6.12%) Service Desk Analyst
7 3 (6.12%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 6 (12.24%) .NET
1 6 (12.24%) Web Services
2 5 (10.20%) .NET Framework
2 5 (10.20%) ASP.NET
3 1 (2.04%) HTML
3 1 (2.04%) SAML
Miscellaneous
1 12 (24.49%) CMDB
2 8 (16.33%) Analytical Skills
3 5 (10.20%) Data Centre
4 3 (6.12%) Fat Client
4 3 (6.12%) Thin Client
5 2 (4.08%) Clustering
5 2 (4.08%) iPhone
5 2 (4.08%) Management Information System
6 1 (2.04%) Driving Licence
6 1 (2.04%) Enterprise Software
6 1 (2.04%) Learning Management System
6 1 (2.04%) Performance Metrics
6 1 (2.04%) PKI
Operating Systems
1 21 (42.86%) Windows
2 10 (20.41%) Windows Server
3 9 (18.37%) Linux
4 4 (8.16%) Windows Server 2008
4 4 (8.16%) Windows Server 2012
4 4 (8.16%) Windows XP
5 3 (6.12%) Windows 2000
6 2 (4.08%) Mac OS X
6 2 (4.08%) Windows 7
6 2 (4.08%) Windows Server 2003
7 1 (2.04%) Windows 8
Processes & Methodologies
1 32 (65.31%) ITIL
2 19 (38.78%) Change Management
2 19 (38.78%) ITSM
3 16 (32.65%) Incident Management
4 15 (30.61%) Service Delivery
5 13 (26.53%) Problem Management
6 8 (16.33%) ITIL V2
7 6 (12.24%) ITIL V3
8 4 (8.16%) Configuration Management
8 4 (8.16%) Performance Monitoring
8 4 (8.16%) Project Management
9 3 (6.12%) Infrastructure Management
9 3 (6.12%) Logistics
9 3 (6.12%) Network Planning
9 3 (6.12%) Trend Analysis
9 3 (6.12%) Virtual Environments
10 2 (4.08%) Customer Engagement
10 2 (4.08%) Data Protection
10 2 (4.08%) Load Balancing
10 2 (4.08%) Resource Management
Programming Languages
1 6 (12.24%) PowerShell
2 5 (10.20%) C#
3 2 (4.08%) SQL
4 1 (2.04%) LINC
4 1 (2.04%) T-SQL
Qualifications
1 12 (24.49%) Security Cleared
2 10 (20.41%) SC Cleared
3 6 (12.24%) Degree
4 5 (10.20%) Cisco Certification
5 4 (8.16%) CCNA
6 3 (6.12%) CCNP
6 3 (6.12%) DV Cleared
6 3 (6.12%) ITIL Certification
7 2 (4.08%) ITIL Foundation Certificate
7 2 (4.08%) Microsoft Certification
8 1 (2.04%) Dell Certification
8 1 (2.04%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (14.29%) SLA
2 3 (6.12%) Data Quality
3 2 (4.08%) ISO/IEC 27001
4 1 (2.04%) COBIT
4 1 (2.04%) QA
System Software
1 15 (30.61%) Active Directory
2 7 (14.29%) VMware Infrastructure
3 2 (4.08%) UAG
3 2 (4.08%) vCloud
3 2 (4.08%) vSphere
4 1 (2.04%) Firmware
4 1 (2.04%) Virtual Desktop
Systems Management
1 2 (4.08%) Cacti
1 2 (4.08%) Nagios
1 2 (4.08%) SCCM
2 1 (2.04%) Backup Exec
2 1 (2.04%) NetBackup
2 1 (2.04%) Norton AntiVirus
2 1 (2.04%) Pingdom
2 1 (2.04%) SCOM
2 1 (2.04%) Symantec Enterprise Vault
Vendors
1 18 (36.73%) Microsoft
2 13 (26.53%) Remedy
2 13 (26.53%) VMware
3 11 (22.45%) Cisco
4 10 (20.41%) BMC
5 5 (10.20%) F5
6 4 (8.16%) Citrix
7 3 (6.12%) Dell
7 3 (6.12%) Juniper
8 2 (4.08%) Apple
8 2 (4.08%) Avaya
8 2 (4.08%) Mitel
8 2 (4.08%) Red Hat
8 2 (4.08%) SolarWinds
8 2 (4.08%) Xerox
9 1 (2.04%) Altiris
9 1 (2.04%) DevExpress
9 1 (2.04%) IronPort
9 1 (2.04%) RightFax
9 1 (2.04%) TOWER Software
Salisbury, Wiltshire
Capita Resourcing - IT Resourcing
Salary: £35000 - £45000 per annum + 10% car allowance + 5% pension
Posted: 3 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £26000 - £27000 per annum
Posted: 2 days ago
Chippenham
Capita Internal Resourcing
Salary: £30000.00 - £35000.00 per annum
Posted: 21 days ago