The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 30 37 51
Rank change year-on-year
+7 +14
Permanent jobs citing Service Management 83 63 38
As % of all permanent IT jobs located in Wiltshire 7.08% 5.75% 4.15%
As % of the Processes & Methodologies category 8.49% 6.65% 4.87%
Number of salaries quoted 74 61 33
Average salary £45,000 £32,500 £35,657
Average salary % change year-on-year
+38.46% -8.85%
90% offered a salary of more than £25,500 £20,500 £24,500
10% offered a salary of more than £53,600 £57,500 £64,500
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
978 948 780
As % of all permanent IT jobs located in Wiltshire 83.38% 86.58% 85.25%
Number of salaries quoted 847 804 656
Average salary £43,000 £40,000 £39,000
Average salary % change year-on-year
+7.50% +2.56%
90% offered a salary of more than £32,500 £27,500 £28,000
10% offered a salary of more than £55,583 £60,000 £61,000
UK excluding London average salary £44,500 £42,500 £41,000
% change year-on-year
+4.70% +3.65%

Service Management
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wiltshire region.

Service Management Salary Trend in Wiltshire

Service Management
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Management across the Wiltshire region over the 3 months to 28 July 2015.

Service Management Salary Histogram in Wiltshire

Service Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +17 39 £46,377 +9.76% 6
Salisbury - 18 £45,000 - 3
Chippenham -10 6 £24,000 +4.34%
Malmesbury - 6 £45,000 -
Trowbridge - 6 £38,000 -
Corsham +9 1 £50,000 +11.11%
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 28 July 2015, IT jobs across the Wiltshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 110 (66.67%) ITIL
2 64 (38.79%) ITSM
3 54 (32.73%) Microsoft
4 52 (31.52%) Windows
5 50 (30.30%) MS Excel
6 45 (27.27%) Service Delivery
7 42 (25.45%) SQL Server
8 37 (22.42%) Active Directory
9 36 (21.82%) Web Services
10 35 (21.21%) Security Cleared
11 33 (20.00%) Incident Management
12 32 (19.39%) Project Management
13 31 (18.79%) Finance
13 31 (18.79%) .NET
13 31 (18.79%) SQL
14 27 (16.36%) IIS
15 26 (15.76%) C#
15 26 (15.76%) ASP.NET
15 26 (15.76%) ITIL V2
16 25 (15.15%) Time Management
17 24 (14.55%) Degree
18 22 (13.33%) Problem Management
18 22 (13.33%) Agile Software Development
18 22 (13.33%) SLA
18 22 (13.33%) Change Management
18 22 (13.33%) Analytical Skills
19 21 (12.73%) PowerShell
20 20 (12.12%) PRINCE2
20 20 (12.12%) LAN
20 20 (12.12%) WAN

Service Management
Top Related IT Skills in Wiltshire by Category

For the 6 months to 28 July 2015, IT jobs across the Wiltshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 27 (16.36%) IIS
2 8 (4.85%) WebSphere
3 3 (1.82%) MS Exchange
3 3 (1.82%) SharePoint
4 2 (1.21%) Lync
4 2 (1.21%) Exchange Server 2010
5 1 (0.61%) OpenStack
Applications
1 50 (30.30%) MS Excel
2 15 (9.09%) MS Office
3 4 (2.42%) MS PowerPoint
Business Applications
1 4 (2.42%) Aareon QL
1 4 (2.42%) Dynamics GP
2 2 (1.21%) Remedy ITSM
3 1 (0.61%) SAP ERP
Cloud Services
1 1 (0.61%) SaaS
1 1 (0.61%) Microsoft Azure
1 1 (0.61%) Office 365
Communications & Networking
1 20 (12.12%) LAN
1 20 (12.12%) WAN
2 13 (7.88%) Firewall
3 9 (5.45%) Cisco Nexus
3 9 (5.45%) Cisco IOS
3 9 (5.45%) Wireshark
3 9 (5.45%) VPN
3 9 (5.45%) EIGRP
3 9 (5.45%) BGP
4 6 (3.64%) Wi-Fi
5 4 (2.42%) VLAN
5 4 (2.42%) Cisco ASA
6 3 (1.82%) Network Security
6 3 (1.82%) Internet
7 2 (1.21%) Extranet
7 2 (1.21%) Intranet
7 2 (1.21%) DNS
7 2 (1.21%) TCP/IP
8 1 (0.61%) FWSM
8 1 (0.61%) VoIP
Database & Business Intelligence
1 42 (25.45%) SQL Server
2 13 (7.88%) SQL Server Integration Services
3 7 (4.24%) SQL Server Reporting Services
3 7 (4.24%) BusinessObjects
4 5 (3.03%) Data Mining
5 4 (2.42%) SQL Server Analysis Services
6 1 (0.61%) Amazon RDS
6 1 (0.61%) SQL Server 2012
6 1 (0.61%) SQL Server 2005
Development Applications
1 9 (5.45%) VSS/SourceSafe
General
1 31 (18.79%) Finance
2 11 (6.67%) Retail
2 11 (6.67%) Law
3 9 (5.45%) Telecoms
4 8 (4.85%) Banking
5 6 (3.64%) Manufacturing
6 2 (1.21%) Back Office
6 2 (1.21%) Legal
7 1 (0.61%) Marketing
7 1 (0.61%) Publishing
7 1 (0.61%) Automotive
Job Titles
1 37 (22.42%) Service Manager
2 35 (21.21%) Consultant
3 31 (18.79%) Technical Consultant
4 22 (13.33%) ITSM Consultant
4 22 (13.33%) Analyst
5 18 (10.91%) Delivery Manager
5 18 (10.91%) Services Delivery Manager
6 12 (7.27%) Business Consultant
7 11 (6.67%) Product Consultant
8 9 (5.45%) Network Engineer
8 9 (5.45%) Support Analyst
9 8 (4.85%) Trainer
9 8 (4.85%) Performance Engineer
10 7 (4.24%) Problem Manager
10 7 (4.24%) Technical Trainer
11 6 (3.64%) Network Analyst
11 6 (3.64%) Configuration Manager
11 6 (3.64%) Service Desk Manager
12 5 (3.03%) Applications Support Analyst
12 5 (3.03%) IT Services Manager
Libraries, Frameworks & Software Standards
1 36 (21.82%) Web Services
2 31 (18.79%) .NET
3 26 (15.76%) ASP.NET
4 14 (8.48%) .NET Framework
5 8 (4.85%) Middleware
6 1 (0.61%) LAMP
6 1 (0.61%) XML
Miscellaneous
1 22 (13.33%) Analytical Skills
2 18 (10.91%) Management Information System
3 15 (9.09%) Data Centre
4 12 (7.27%) CMDB
5 8 (4.85%) Mainframe
5 8 (4.85%) Visualisation
5 8 (4.85%) User Experience
6 6 (3.64%) Life Science
7 4 (2.42%) Data Structures
7 4 (2.42%) GIS
7 4 (2.42%) Data Integration
8 2 (1.21%) Thin Client
8 2 (1.21%) Client/Server
8 2 (1.21%) Fat Client
9 1 (0.61%) Video Conferencing
Operating Systems
1 52 (31.52%) Windows
2 12 (7.27%) UNIX
3 3 (1.82%) Windows 7
3 3 (1.82%) Windows XP
4 2 (1.21%) Windows Server 2003
4 2 (1.21%) Windows 2000
4 2 (1.21%) Windows 8
4 2 (1.21%) Windows Server 2012
4 2 (1.21%) Android
5 1 (0.61%) Windows Server 2008
5 1 (0.61%) Red Hat Enterprise Linux
5 1 (0.61%) Apple iOS
5 1 (0.61%) Windows Mobile
5 1 (0.61%) Linux
Processes & Methodologies
1 110 (66.67%) ITIL
2 64 (38.79%) ITSM
3 45 (27.27%) Service Delivery
4 33 (20.00%) Incident Management
5 32 (19.39%) Project Management
6 26 (15.76%) ITIL V2
7 25 (15.15%) Time Management
8 22 (13.33%) Problem Management
8 22 (13.33%) Agile Software Development
8 22 (13.33%) Change Management
9 20 (12.12%) PRINCE2
10 19 (11.52%) Waterfall
11 15 (9.09%) ITIL V3
12 13 (7.88%) Data Analysis
12 13 (7.88%) Network Monitoring
12 13 (7.88%) Coaching
13 12 (7.27%) SDLC
14 11 (6.67%) Stakeholder Management
15 10 (6.06%) Configuration Management
15 10 (6.06%) Capacity Management
Programming Languages
1 31 (18.79%) SQL
2 26 (15.76%) C#
3 21 (12.73%) PowerShell
4 12 (7.27%) C
4 12 (7.27%) VBA
5 8 (4.85%) VBScript
Qualifications
1 35 (21.21%) Security Cleared
2 24 (14.55%) Degree
3 16 (9.70%) ISEB
4 14 (8.48%) SC Cleared
5 12 (7.27%) ITIL Foundation Certificate
5 12 (7.27%) ITIL Certification
6 9 (5.45%) CCNP
6 9 (5.45%) Cisco Certification
7 3 (1.82%) DV Cleared
7 3 (1.82%) CISSP
8 1 (0.61%) BC Cleared
8 1 (0.61%) MCITP
8 1 (0.61%) VMware Certified Professional (VCP)
8 1 (0.61%) MCSA
8 1 (0.61%) CCNA
8 1 (0.61%) Microsoft Certification
8 1 (0.61%) PRINCE2 Certification
Quality Assurance & Compliance
1 22 (13.33%) SLA
2 4 (2.42%) ISO/IEC 27001
3 3 (1.82%) PCI DSS
System Software
1 37 (22.42%) Active Directory
2 3 (1.82%) VMware Infrastructure
3 1 (0.61%) Hyper-V
3 1 (0.61%) vSphere
3 1 (0.61%) Microsoft App-V
3 1 (0.61%) Terminal Services
3 1 (0.61%) BitLocker
Systems Management
1 9 (5.45%) Cisco LMS
1 9 (5.45%) Opsview
2 8 (4.85%) SCCM
3 7 (4.24%) SCOM
4 3 (1.82%) SCVMM
5 2 (1.21%) Tivoli
5 2 (1.21%) HP SIM
6 1 (0.61%) Windows Intune
6 1 (0.61%) SCSM
6 1 (0.61%) Cisco Prime
6 1 (0.61%) Nagios
Vendors
1 54 (32.73%) Microsoft
2 19 (11.52%) Cisco
3 10 (6.06%) IBM
4 7 (4.24%) Oracle
5 5 (3.03%) VMware
5 5 (3.03%) Symantec
6 4 (2.42%) Aareon
7 3 (1.82%) Splunk
7 3 (1.82%) ArcSight
7 3 (1.82%) ServiceNow
7 3 (1.82%) Citrix
7 3 (1.82%) HP
8 2 (1.21%) Remedy
8 2 (1.21%) Apple
8 2 (1.21%) BMC
8 2 (1.21%) CA
8 2 (1.21%) FrontRange
8 2 (1.21%) SolarWinds
9 1 (0.61%) Dell KACE
9 1 (0.61%) Wyse
Salisbury, Wiltshire
Sopra Steria Limited
Posted: 3 hours ago
Swindon, Wiltshire
NES IT
Salary: Good
Posted: 4 days ago
Swindon, Wiltshire
Nationwide
Salary: £29905 - £38212 per annum
Posted: 6 days ago
Swindon
Capita - ITIN
Salary: £20000 - £22000 per annum + Benefits
Posted: 7 days ago
Swindon
Capita - ITIN
Salary: £50000 - £53000 per annum + car + bonus
Posted: 15 days ago
Swindon
Capita - ITIN
Salary: £18000 - £22000 per annum + Benefits
Posted: 18 days ago
Salisbury, Wiltshire
Sopra Steria Recruitment
Salary: From £40,000 to £48,000 per annum Flexible Benefits
Posted: 21 days ago
Swindon
Capita - ITIN
Salary: £50000 - £53000 per annum + car + bonus
Posted: 22 days ago
Salisbury, Wiltshire
Sopra Steria Recruitment
Salary: From £25,000 to £28,000 per annum Flexible Benefits
Posted: 26 days ago