The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wiltshire region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Service Management
South West / Wiltshire
Rank 41 31 48
Rank change year-on-year
-10 +17
Permanent jobs citing Service Management 32 70 58
As % of all permanent IT jobs located in Wiltshire 4.30% 6.71% 5.29%
As % of the Processes & Methodologies category 5.00% 7.54% 5.75%
Number of salaries quoted 24 59 52
Median salary £25,000 £37,500 £37,500
Median salary % change year-on-year
-33.33% -
90% offered a salary of more than £22,000 £25,700 £24,000
10% offered a salary of more than £47,500 £58,500 £62,000
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
640 928 1008
As % of all permanent IT jobs located in Wiltshire 85.91% 88.97% 91.89%
Number of salaries quoted 559 836 857
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £28,500 £30,000
10% offered a salary of more than £60,000 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wiltshire region.

Service Management Salary Trend in Wiltshire

Service Management
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Management across the Wiltshire region over the 3 months to 20 January 2017.

Service Management Salary Histogram in Wiltshire

Service Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salisbury - 11 £25,000 -
Chippenham +7 10 £40,000 +23.07%
Swindon -9 8 £47,500 -5.00% 2
Malmesbury -10 2 £22,000 -
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 20 January 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region with a requirement for Service Management.

1 36 (70.59%) ITIL
2 25 (49.02%) Active Directory
3 22 (43.14%) Microsoft
4 19 (37.25%) MS Office
5 18 (35.29%) Windows
5 18 (35.29%) Citrix
6 16 (31.37%) MS Exchange
6 16 (31.37%) LAN
6 16 (31.37%) WAN
7 14 (27.45%) MS Excel
8 13 (25.49%) TCP/IP
8 13 (25.49%) Security Cleared
9 12 (23.53%) Wi-Fi
9 12 (23.53%) Service Delivery
10 11 (21.57%) ITIL Certification
10 11 (21.57%) Finance
10 11 (21.57%) SC Cleared
10 11 (21.57%) Trend Analysis
11 10 (19.61%) SLA
11 10 (19.61%) Cisco
12 9 (17.65%) ITIL V3
13 8 (15.69%) Wireless
13 8 (15.69%) Symantec
13 8 (15.69%) Remedy
13 8 (15.69%) SharePoint
14 7 (13.73%) Configuration Management
14 7 (13.73%) ITSM
14 7 (13.73%) VMware
14 7 (13.73%) Incident Management
14 7 (13.73%) Problem Management

Service Management
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (31.37%) MS Exchange
2 8 (15.69%) SharePoint
3 6 (11.76%) Exchange Server 2010
3 6 (11.76%) SharePoint 2010
4 3 (5.88%) Skype for Business
5 2 (3.92%) SharePoint 2013
Applications
1 19 (37.25%) MS Office
2 14 (27.45%) MS Excel
Business Applications
1 5 (9.80%) Remedy ITSM
Communications & Networking
1 16 (31.37%) LAN
1 16 (31.37%) WAN
2 13 (25.49%) TCP/IP
3 12 (23.53%) Wi-Fi
4 8 (15.69%) Wireless
5 6 (11.76%) Firewall
6 5 (9.80%) Remote Desktop
7 4 (7.84%) Cisco ASA
8 3 (5.88%) DHCP
8 3 (5.88%) DNS
8 3 (5.88%) Network Security
8 3 (5.88%) SMTP
9 2 (3.92%) Cisco Wireless
9 2 (3.92%) DSL
9 2 (3.92%) Ethernet
9 2 (3.92%) VPN
Database & Business Intelligence
1 3 (5.88%) SQL Server
2 2 (3.92%) SQL Server Reporting Services
3 1 (1.96%) BusinessObjects
3 1 (1.96%) SQL Server 2000
3 1 (1.96%) SQL Server 2012
3 1 (1.96%) SQL Server 2014
General
1 11 (21.57%) Finance
2 1 (1.96%) Retail
Job Titles
1 29 (56.86%) Analyst
2 19 (37.25%) Support Analyst
3 11 (21.57%) 2nd Line Support
3 11 (21.57%) 2nd Line Support Analyst
4 10 (19.61%) Service Analyst
5 9 (17.65%) Service Desk Analyst
6 7 (13.73%) Consultant
6 7 (13.73%) Infrastructure Support
7 6 (11.76%) 3rd Line Support
7 6 (11.76%) Infrastructure Analyst
7 6 (11.76%) Infrastructure Support Analyst
7 6 (11.76%) Service Desk Support
7 6 (11.76%) Service Desk Support Analyst
8 5 (9.80%) 3rd Line Support Analyst
8 5 (9.80%) Release Analyst
8 5 (9.80%) Release Management Analyst
9 4 (7.84%) Remedy Consultant
10 3 (5.88%) Messaging Consultant
10 3 (5.88%) Security Engineer
10 3 (5.88%) Service Manager
Miscellaneous
1 6 (11.76%) Fat Client
1 6 (11.76%) Thin Client
2 5 (9.80%) Analytical Skills
3 4 (7.84%) Management Information System
4 2 (3.92%) CMDB
4 2 (3.92%) iPhone
5 1 (1.96%) Equities
5 1 (1.96%) Fixed Income
5 1 (1.96%) Statistics
Operating Systems
1 18 (35.29%) Windows
2 6 (11.76%) Windows 2000
2 6 (11.76%) Windows XP
3 3 (5.88%) Windows Server 2008
3 3 (5.88%) Windows Server 2012
4 2 (3.92%) Mac OS X
4 2 (3.92%) Windows 7
4 2 (3.92%) Windows Server
4 2 (3.92%) Windows Server 2003
5 1 (1.96%) Linux
Processes & Methodologies
1 36 (70.59%) ITIL
2 12 (23.53%) Service Delivery
3 11 (21.57%) Trend Analysis
4 9 (17.65%) ITIL V3
5 7 (13.73%) Coaching
5 7 (13.73%) Configuration Management
5 7 (13.73%) Incident Management
5 7 (13.73%) Infrastructure Management
5 7 (13.73%) ITSM
5 7 (13.73%) Problem Management
5 7 (13.73%) Release Management
6 6 (11.76%) Change Management
6 6 (11.76%) ITIL V2
6 6 (11.76%) Virtual Environments
7 5 (9.80%) Resource Management
8 4 (7.84%) Asset Management
8 4 (7.84%) Project Management
9 3 (5.88%) Disaster Recovery
9 3 (5.88%) Process Improvement
10 2 (3.92%) Software Audit
Programming Languages
1 1 (1.96%) SQL
Qualifications
1 13 (25.49%) Security Cleared
2 11 (21.57%) ITIL Certification
2 11 (21.57%) SC Cleared
3 6 (11.76%) DV Cleared
4 5 (9.80%) CCNA
4 5 (9.80%) Cisco Certification
4 5 (9.80%) ITIL Foundation Certificate
5 4 (7.84%) CCNP
6 3 (5.88%) CCSP
6 3 (5.88%) Degree
7 2 (3.92%) Microsoft Certification
Quality Assurance & Compliance
1 10 (19.61%) SLA
2 4 (7.84%) COBIT
2 4 (7.84%) ISO/IEC 27001
3 2 (3.92%) Data Quality
System Software
1 25 (49.02%) Active Directory
2 6 (11.76%) VMware Infrastructure
3 2 (3.92%) UAG
3 2 (3.92%) XenApp
Systems Management
1 6 (11.76%) Nagios
2 3 (5.88%) NetBackup
2 3 (5.88%) Norton AntiVirus
2 3 (5.88%) SCCM
2 3 (5.88%) SCOM
2 3 (5.88%) Symantec Enterprise Vault
3 1 (1.96%) Backup Exec
3 1 (1.96%) Cacti
Vendors
1 22 (43.14%) Microsoft
2 18 (35.29%) Citrix
3 10 (19.61%) Cisco
4 8 (15.69%) Remedy
4 8 (15.69%) Symantec
5 7 (13.73%) VMware
6 4 (7.84%) BMC
6 4 (7.84%) ServiceNow
7 3 (5.88%) CheckPoint
7 3 (5.88%) F5
7 3 (5.88%) HP
7 3 (5.88%) IronPort
7 3 (5.88%) RightFax
8 2 (3.92%) Altiris
8 2 (3.92%) Apple
8 2 (3.92%) Avaya
8 2 (3.92%) Dell
8 2 (3.92%) Xerox
9 1 (1.96%) Red Hat
9 1 (1.96%) SolarWinds
Swindon, Wiltshire
The National Trust
Salary: £50,000 per annum
Posted: 7 days ago
Swindon
Computer Futures
Salary: £40000 - £55000 per annum + competitive
Posted: 14 days ago