The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 32 51 67
Rank change year-on-year
+19 +16
Permanent jobs citing Service Management 74 48 27
As % of all permanent IT jobs located in Wiltshire 6.60% 3.95% 2.74%
As % of the Processes & Methodologies category 7.73% 4.70% 3.21%
Number of salaries quoted 67 47 24
Average salary £45,000 £42,500 £29,750
Average salary % change year-on-year
+5.88% +42.85%
90% offered a salary of more than £24,000 £22,400 £24,650
10% offered a salary of more than £50,000 £75,000 £47,500
UK excluding London average salary £44,000 £42,500 £44,250
% change year-on-year
+3.52% -3.95%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
957 1022 842
As % of all permanent IT jobs located in Wiltshire 85.29% 84.05% 85.31%
Number of salaries quoted 847 848 697
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £32,000 £27,000 £28,500
10% offered a salary of more than £59,500 £60,000 £55,656
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wiltshire region.

Service Management Salary Trend in Wiltshire

Service Management
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Management across the Wiltshire region over the 3 months to 4 September 2015.

Service Management Salary Histogram in Wiltshire

Service Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +3 28 £46,377 +3.05% 8
Salisbury - 25 £45,000 - 2
Chippenham -3 5 £27,250 +18.47%
Malmesbury - 4 £45,000 -
Trowbridge - 4 £38,000 -
Corsham - 1 £40,000 -
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 4 September 2015, IT jobs across the Wiltshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 97 (67.36%) ITIL
2 53 (36.81%) Microsoft
3 50 (34.72%) MS Excel
3 50 (34.72%) ITSM
4 44 (30.56%) Windows
5 36 (25.00%) Service Delivery
6 35 (24.31%) SLA
6 35 (24.31%) Security Cleared
7 34 (23.61%) SQL Server
8 31 (21.53%) Active Directory
8 31 (21.53%) Incident Management
9 30 (20.83%) Project Management
10 28 (19.44%) Web Services
11 27 (18.75%) Degree
12 26 (18.06%) LAN
12 26 (18.06%) WAN
13 25 (17.36%) .NET
14 23 (15.97%) SQL
15 22 (15.28%) Cisco
15 22 (15.28%) Analytical Skills
16 21 (14.58%) Change Management
16 21 (14.58%) Finance
17 20 (13.89%) IIS
17 20 (13.89%) Agile Software Development
17 20 (13.89%) ITIL V2
18 19 (13.19%) ITIL V3
18 19 (13.19%) C#
18 19 (13.19%) ASP.NET
19 18 (12.50%) PRINCE2
20 17 (11.81%) MS Office

Service Management
Top Related IT Skills in Wiltshire by Category

For the 6 months to 4 September 2015, IT jobs across the Wiltshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 20 (13.89%) IIS
2 8 (5.56%) WebSphere
3 4 (2.78%) SharePoint
3 4 (2.78%) MS Exchange
4 2 (1.39%) Lync
4 2 (1.39%) Exchange Server 2010
5 1 (0.69%) OpenStack
5 1 (0.69%) Exchange Server 2003
Applications
1 50 (34.72%) MS Excel
2 17 (11.81%) MS Office
3 4 (2.78%) MS PowerPoint
Business Applications
1 5 (3.47%) Dynamics GP
1 5 (3.47%) Aareon QL
2 1 (0.69%) SAP ERP
Cloud Services
1 1 (0.69%) Microsoft Azure
1 1 (0.69%) SaaS
1 1 (0.69%) Office 365
Communications & Networking
1 26 (18.06%) LAN
1 26 (18.06%) WAN
2 13 (9.03%) BGP
2 13 (9.03%) EIGRP
2 13 (9.03%) Wireshark
2 13 (9.03%) Cisco IOS
2 13 (9.03%) Cisco Nexus
3 11 (7.64%) VPN
4 10 (6.94%) Firewall
5 7 (4.86%) Wi-Fi
6 3 (2.08%) TCP/IP
7 1 (0.69%) Wireless
7 1 (0.69%) VLAN
7 1 (0.69%) Cisco ASA
7 1 (0.69%) FWSM
7 1 (0.69%) DNS
7 1 (0.69%) DHCP
7 1 (0.69%) Ethernet
7 1 (0.69%) VoIP
7 1 (0.69%) ADSL
Database & Business Intelligence
1 34 (23.61%) SQL Server
2 13 (9.03%) SQL Server Integration Services
3 8 (5.56%) Data Mining
4 6 (4.17%) BusinessObjects
4 6 (4.17%) SQL Server Reporting Services
5 5 (3.47%) SQL Server Analysis Services
6 1 (0.69%) SQL Server 2012
6 1 (0.69%) Amazon RDS
6 1 (0.69%) SQL Server 2005
Development Applications
1 13 (9.03%) VSS/SourceSafe
General
1 21 (14.58%) Finance
2 11 (7.64%) Law
3 8 (5.56%) Banking
4 7 (4.86%) Manufacturing
5 6 (4.17%) Retail
6 3 (2.08%) Telecoms
7 1 (0.69%) Billing
7 1 (0.69%) Marketing
7 1 (0.69%) Publishing
7 1 (0.69%) Legal
Job Titles
1 32 (22.22%) Service Manager
2 25 (17.36%) Consultant
3 21 (14.58%) Analyst
3 21 (14.58%) Technical Consultant
4 17 (11.81%) ITSM Consultant
5 13 (9.03%) Network Engineer
6 12 (8.33%) Services Delivery Manager
6 12 (8.33%) Delivery Manager
7 8 (5.56%) Service Desk Manager
7 8 (5.56%) Performance Engineer
7 8 (5.56%) Business Consultant
7 8 (5.56%) Product Consultant
7 8 (5.56%) Configuration Manager
8 7 (4.86%) Network Analyst
9 6 (4.17%) Service Analyst
9 6 (4.17%) Support Analyst
10 5 (3.47%) Developer
10 5 (3.47%) Trainer
10 5 (3.47%) IT Services Manager
10 5 (3.47%) Database Manager
Libraries, Frameworks & Software Standards
1 28 (19.44%) Web Services
2 25 (17.36%) .NET
3 19 (13.19%) ASP.NET
4 10 (6.94%) .NET Framework
5 8 (5.56%) Middleware
6 1 (0.69%) LAMP
6 1 (0.69%) XML
Miscellaneous
1 22 (15.28%) Analytical Skills
2 17 (11.81%) CMDB
3 16 (11.11%) Data Centre
4 15 (10.42%) Management Information System
5 8 (5.56%) Mainframe
5 8 (5.56%) Visualisation
6 7 (4.86%) Life Science
7 5 (3.47%) Data Structures
7 5 (3.47%) User Experience
7 5 (3.47%) Data Integration
7 5 (3.47%) GIS
8 3 (2.08%) Thin Client
8 3 (2.08%) Fat Client
9 2 (1.39%) E-Learning
9 2 (1.39%) Computer Science
9 2 (1.39%) Performance Metrics
10 1 (0.69%) iPhone
10 1 (0.69%) Video Conferencing
10 1 (0.69%) Blackberry
Operating Systems
1 44 (30.56%) Windows
2 8 (5.56%) UNIX
3 7 (4.86%) Windows XP
3 7 (4.86%) Windows 7
4 3 (2.08%) Windows Server 2003
4 3 (2.08%) Windows 2000
5 2 (1.39%) Android
5 2 (1.39%) Windows 8
5 2 (1.39%) Windows Server 2012
6 1 (0.69%) Apple iOS
6 1 (0.69%) Windows Server 2008
6 1 (0.69%) Red Hat Enterprise Linux
6 1 (0.69%) Windows Mobile
6 1 (0.69%) Linux
Processes & Methodologies
1 97 (67.36%) ITIL
2 50 (34.72%) ITSM
3 36 (25.00%) Service Delivery
4 31 (21.53%) Incident Management
5 30 (20.83%) Project Management
6 21 (14.58%) Change Management
7 20 (13.89%) Agile Software Development
7 20 (13.89%) ITIL V2
8 19 (13.19%) ITIL V3
9 18 (12.50%) PRINCE2
10 17 (11.81%) Waterfall
10 17 (11.81%) Time Management
11 16 (11.11%) Configuration Management
11 16 (11.11%) Problem Management
12 15 (10.42%) Root Cause Analysis
13 14 (9.72%) Coaching
14 13 (9.03%) Security Patching
14 13 (9.03%) Capacity Management
14 13 (9.03%) Data Analysis
15 12 (8.33%) CRM
Programming Languages
1 23 (15.97%) SQL
2 19 (13.19%) C#
3 17 (11.81%) PowerShell
4 13 (9.03%) VBA
5 8 (5.56%) VBScript
6 7 (4.86%) C
Qualifications
1 35 (24.31%) Security Cleared
2 27 (18.75%) Degree
3 14 (9.72%) Cisco Certification
4 13 (9.03%) CCNP
5 7 (4.86%) SC Cleared
5 7 (4.86%) ITIL Certification
5 7 (4.86%) ITIL Foundation Certificate
6 6 (4.17%) ISEB
7 3 (2.08%) CISSP
7 3 (2.08%) Microsoft Certification
7 3 (2.08%) DV Cleared
8 2 (1.39%) MCITP
8 2 (1.39%) EXIN
8 2 (1.39%) CCNA
9 1 (0.69%) MCP
9 1 (0.69%) MCSA
9 1 (0.69%) PRINCE2 Certification
9 1 (0.69%) ISEB Practitioner
9 1 (0.69%) VMware Certified Professional (VCP)
9 1 (0.69%) MCDST
Quality Assurance & Compliance
1 35 (24.31%) SLA
2 4 (2.78%) ISO/IEC 27001
3 3 (2.08%) PCI DSS
4 1 (0.69%) ISO/IEC 20000
System Software
1 31 (21.53%) Active Directory
2 4 (2.78%) VMware Infrastructure
3 2 (1.39%) Terminal Services
4 1 (0.69%) Microsoft App-V
4 1 (0.69%) Hyper-V
4 1 (0.69%) vSphere
4 1 (0.69%) UAG
4 1 (0.69%) BitLocker
Systems Management
1 13 (9.03%) Cisco LMS
1 13 (9.03%) Opsview
2 3 (2.08%) SCCM
3 2 (1.39%) SCOM
4 1 (0.69%) Windows Intune
4 1 (0.69%) SCSM
4 1 (0.69%) Cisco Prime
4 1 (0.69%) Nagios
Vendors
1 53 (36.81%) Microsoft
2 22 (15.28%) Cisco
3 9 (6.25%) IBM
4 8 (5.56%) Oracle
4 8 (5.56%) Symantec
5 6 (4.17%) VMware
6 5 (3.47%) Aareon
7 4 (2.78%) Citrix
8 3 (2.08%) HP
8 3 (2.08%) Dell
8 3 (2.08%) Splunk
8 3 (2.08%) ArcSight
8 3 (2.08%) Apple
9 1 (0.69%) Sage
9 1 (0.69%) CheckPoint
9 1 (0.69%) Wyse
9 1 (0.69%) ServiceNow
9 1 (0.69%) Dell KACE
9 1 (0.69%) Avaya
9 1 (0.69%) Red Hat
Swindon, Wiltshire
Capita Resourcing - IT Resourcing
Salary: £50000 - £53000 per annum + car, bonus & benefits
Posted: Yesterday
Wiltshire
Capita - ITIN
Salary: £53000 per annum + car,bonus
Posted: 3 days ago
Wiltshire
Skye Group
Salary: From £20,000 to £25,000 per annum with company benefits
Posted: 3 days ago
Wiltshire
Skye Group
Salary: From £25,000 to £30,000 per annum with company benefits
Posted: 3 days ago
Swindon
National Tust
Posted: 17 days ago
Swindon
National Tust
Posted: 17 days ago
Swindon
National Tust
Posted: 17 days ago
Heelis, Swindon, Wiltshire, South West
National Trust
Salary: Circa £40k
Posted: 17 days ago
Heelis, Swindon, Wiltshire, South West
National Trust
Salary: £45,000 - £50,000
Posted: 17 days ago
Heelis, Swindon, Wiltshire, South West
National Trust
Salary: £30,000 - £35,000
Posted: 17 days ago
Salisbury, Wiltshire
Sopra Steria Recruitment
Salary: From £25,000 to £27,000 per annum Flexible Benefits
Posted: 18 days ago
Salisbury, Wiltshire
Sopra Steria Recruitment
Salary: From £45,000 to £50,000 per annum Flexible Benefits
Posted: 23 days ago