The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 26 35 48
Rank change year-on-year
+9 +13
Permanent jobs citing Service Management 84 62 39
As % of all permanent IT jobs located in Wiltshire 7.53% 5.90% 4.20%
As % of the Processes & Methodologies category 8.93% 6.93% 4.89%
Number of salaries quoted 56 58 37
Average salary £37,500 £45,000 £45,000
Average salary % change year-on-year
-16.66% -
90% offered a salary of more than £28,500 £25,550 £27,800
10% offered a salary of more than £48,750 £65,000 £75,000
UK excluding London average salary £45,000 £46,500 £45,000
% change year-on-year
-3.22% +3.33%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
941 895 798
As % of all permanent IT jobs located in Wiltshire 84.32% 85.24% 85.90%
Number of salaries quoted 738 779 730
Average salary £40,000 £42,500 £38,500
Average salary % change year-on-year
-5.88% +10.38%
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £55,000 £55,000 £63,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wiltshire region.

Service Management Salary Trend in Wiltshire

Service Management
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Management across the Wiltshire region over the 3 months to 21 April 2015.

Service Management Salary Histogram in Wiltshire

Service Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +2 41 £37,500 -16.66% 9
Corsham 0 17 £30,000 -41.46% 1
Chippenham +4 3 £34,000 +33.33%
Salisbury 0 3 £50,000 - 2
Trowbridge - 3 £29,000 -
Malmesbury - 2 £34,000 -
Warminster - 1 £73,000 -
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 21 April 2015, IT jobs across the Wiltshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 82 (58.57%) ITIL
2 61 (43.57%) Windows
3 59 (42.14%) Microsoft
4 49 (35.00%) ITSM
5 46 (32.86%) Active Directory
6 38 (27.14%) MS Excel
7 37 (26.43%) SQL Server
8 35 (25.00%) Security Cleared
9 31 (22.14%) IIS
9 31 (22.14%) Service Delivery
10 26 (18.57%) Firewall
10 26 (18.57%) .NET
10 26 (18.57%) Web Services
11 24 (17.14%) SQL
11 24 (17.14%) Project Management
12 21 (15.00%) C#
12 21 (15.00%) ASP.NET
13 20 (14.29%) MS Office
13 20 (14.29%) Finance
14 19 (13.57%) Cisco
14 19 (13.57%) Time Management
14 19 (13.57%) ITIL V3
14 19 (13.57%) ITIL V2
15 17 (12.14%) Incident Management
15 17 (12.14%) VLAN
16 16 (11.43%) Windows Server 2008
16 16 (11.43%) SC Cleared
16 16 (11.43%) SCCM
16 16 (11.43%) LAN
16 16 (11.43%) WAN

Service Management
Top Related IT Skills in Wiltshire by Category

For the 6 months to 21 April 2015, IT jobs across the Wiltshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 31 (22.14%) IIS
2 8 (5.71%) MS Exchange
3 7 (5.00%) Exchange Server 2003
4 4 (2.86%) Apache
4 4 (2.86%) Tomcat
5 2 (1.43%) SharePoint
5 2 (1.43%) iPlanet
6 1 (0.71%) SharePoint 2010
6 1 (0.71%) Exchange Server 2010
Applications
1 38 (27.14%) MS Excel
2 20 (14.29%) MS Office
3 7 (5.00%) MS PowerPoint
4 3 (2.14%) MS Visio
5 1 (0.71%) MS Project
5 1 (0.71%) Open Workbench
Business Applications
1 6 (4.29%) SAP SM
1 6 (4.29%) SAP CRM
1 6 (4.29%) SAP ERP
2 5 (3.57%) Remedy ITSM
3 1 (0.71%) Dynamics CRM
Cloud Services
1 2 (1.43%) Microsoft Azure
Communications & Networking
1 26 (18.57%) Firewall
2 17 (12.14%) VLAN
3 16 (11.43%) LAN
3 16 (11.43%) WAN
4 11 (7.86%) Cisco ASA
5 10 (7.14%) Network Security
6 9 (6.43%) DNS
7 8 (5.71%) TCP/IP
8 7 (5.00%) VPN
8 7 (5.00%) DHCP
8 7 (5.00%) Multicast
9 6 (4.29%) NAS
9 6 (4.29%) SAN
10 5 (3.57%) Intranet
11 4 (2.86%) HTTP
11 4 (2.86%) SSL
12 3 (2.14%) Internet
13 2 (1.43%) Extranet
13 2 (1.43%) SNMP
13 2 (1.43%) LDAP
Database & Business Intelligence
1 37 (26.43%) SQL Server
2 5 (3.57%) SQL Server Integration Services
3 4 (2.86%) SQL Server Reporting Services
4 2 (1.43%) Relational Database
4 2 (1.43%) Data Mining
Development Applications
1 2 (1.43%) Team Foundation Server
2 1 (0.71%) VSS/SourceSafe
General
1 20 (14.29%) Finance
2 13 (9.29%) Telecoms
3 11 (7.86%) Back Office
4 10 (7.14%) Retail
5 6 (4.29%) Front Office
6 5 (3.57%) Marketing
7 4 (2.86%) Banking
8 3 (2.14%) Law
9 2 (1.43%) Legal
9 2 (1.43%) Manufacturing
10 1 (0.71%) Automotive
10 1 (0.71%) Billing
Job Titles
1 39 (27.86%) Consultant
2 29 (20.71%) Technical Consultant
3 27 (19.29%) Service Manager
4 19 (13.57%) Analyst
5 17 (12.14%) ITSM Consultant
6 14 (10.00%) Services Delivery Manager
6 14 (10.00%) Delivery Manager
7 12 (8.57%) Support Analyst
8 11 (7.86%) Business Consultant
9 10 (7.14%) Help Desk Support
9 10 (7.14%) Trainer
9 10 (7.14%) Administrator
10 9 (6.43%) Technical Trainer
10 9 (6.43%) Product Consultant
11 7 (5.00%) 2nd Line Support
11 7 (5.00%) Technical Support
11 7 (5.00%) Support Engineer
12 6 (4.29%) Service Analyst
12 6 (4.29%) SAP Analyst
12 6 (4.29%) SAP Support
Libraries, Frameworks & Software Standards
1 26 (18.57%) .NET
1 26 (18.57%) Web Services
2 21 (15.00%) ASP.NET
3 9 (6.43%) .NET Framework
4 7 (5.00%) XML
5 6 (4.29%) HTML
5 6 (4.29%) J2EE
6 4 (2.86%) JSP
7 2 (1.43%) SAML
Miscellaneous
1 13 (9.29%) Management Information System
2 9 (6.43%) User Experience
3 7 (5.00%) Analytical Skills
4 5 (3.57%) Enterprise Software
5 4 (2.86%) Clustering
6 3 (2.14%) CMDB
7 2 (1.43%) Life Science
7 2 (1.43%) Client/Server
8 1 (0.71%) Thin Client
8 1 (0.71%) Fat Client
8 1 (0.71%) Performance Metrics
Operating Systems
1 61 (43.57%) Windows
2 16 (11.43%) Windows Server 2008
3 13 (9.29%) Windows Server 2003
4 12 (8.57%) Windows XP
5 7 (5.00%) UNIX
6 5 (3.57%) Windows Vista
7 3 (2.14%) Windows Server 2012
8 2 (1.43%) Windows 7
8 2 (1.43%) Windows 8
Processes & Methodologies
1 82 (58.57%) ITIL
2 49 (35.00%) ITSM
3 31 (22.14%) Service Delivery
4 24 (17.14%) Project Management
5 19 (13.57%) Time Management
5 19 (13.57%) ITIL V3
5 19 (13.57%) ITIL V2
6 17 (12.14%) Incident Management
7 15 (10.71%) PRINCE2
8 12 (8.57%) Change Management
8 12 (8.57%) Network Monitoring
9 11 (7.86%) Agile Software Development
10 10 (7.14%) Problem Management
11 9 (6.43%) Waterfall
11 9 (6.43%) CRM
12 8 (5.71%) Performance Management
13 7 (5.00%) Change Control
13 7 (5.00%) Stakeholder Management
14 6 (4.29%) ERP
14 6 (4.29%) Configuration Management
Programming Languages
1 24 (17.14%) SQL
2 21 (15.00%) C#
3 12 (8.57%) PowerShell
4 6 (4.29%) C
4 6 (4.29%) Java
5 2 (1.43%) T-SQL
Qualifications
1 35 (25.00%) Security Cleared
2 16 (11.43%) ISEB
2 16 (11.43%) SC Cleared
3 12 (8.57%) ITIL Certification
4 10 (7.14%) Degree
5 8 (5.71%) ITIL Foundation Certificate
6 3 (2.14%) CISSP
7 2 (1.43%) DV Cleared
8 1 (0.71%) Cisco Certification
8 1 (0.71%) CCNP
8 1 (0.71%) CCNA
8 1 (0.71%) BC Cleared
Quality Assurance & Compliance
1 8 (5.71%) SLA
2 4 (2.86%) ISO/IEC 27001
3 3 (2.14%) COBIT
3 3 (2.14%) PCI DSS
4 1 (0.71%) BS15000
System Software
1 46 (32.86%) Active Directory
2 8 (5.71%) VMware Infrastructure
3 7 (5.00%) VMware ESXi
4 4 (2.86%) NFS
5 2 (1.43%) Xen
6 1 (0.71%) BitLocker
Systems Management
1 16 (11.43%) SCCM
2 13 (9.29%) SCOM
3 10 (7.14%) SCVMM
4 9 (6.43%) Tivoli
5 6 (4.29%) McAfee ePO
6 5 (3.57%) WSUS
7 4 (2.86%) Netcool
7 4 (2.86%) Hyperic
8 3 (2.14%) OpenView
9 2 (1.43%) HP SIM
10 1 (0.71%) Nagios
10 1 (0.71%) Cisco Prime
10 1 (0.71%) Cisco LMS
10 1 (0.71%) Opsview
Vendors
1 59 (42.14%) Microsoft
2 19 (13.57%) Cisco
3 13 (9.29%) Oracle
4 10 (7.14%) VMware
5 9 (6.43%) IBM
6 7 (5.00%) Dell
7 6 (4.29%) Business Objects
7 6 (4.29%) SAP
7 6 (4.29%) Remedy
7 6 (4.29%) McAfee
7 6 (4.29%) BMC
7 6 (4.29%) FrontRange
8 5 (3.57%) Syclo
8 5 (3.57%) CA
8 5 (3.57%) HP
9 4 (2.86%) Red Hat
9 4 (2.86%) Riverbed
9 4 (2.86%) SolarWinds
10 3 (2.14%) Splunk
10 3 (2.14%) ArcSight
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: benefits
Posted: 21 hours ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £45000 - £49000 per annum + Bonus,car allowance & Benefits
Posted: Yesterday
Swindon, Wiltshire
Clearwater People Solutions
Salary: £20000 - £24000 Per Annum
Posted: 5 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £35000 - £37500 per annum + benefits
Posted: 6 days ago
Swindon
Nationwide Building Society
Posted: 6 days ago
Salisbury, Wiltshire
Sopra Steria Recruitment
Salary: From £22,000 to £24,000 per annum
Posted: 8 days ago
Salisbury, Wiltshire
Sopra Steria Recruitment
Salary: From £45,000 to £50,000 per annum Flexible Benefits
Posted: 8 days ago
Swindon
Nationwide
Salary: £52000 - £60000 per annum + excellent benefits
Posted: 11 days ago
Swindon
Nationwide
Salary: £40721 - £52032 per annum
Posted: 14 days ago
Wiltshire
Capita - ITMS
Salary: £300 - £400 per day
Posted: 21 days ago