The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wiltshire region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 29 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 56 30 36
Rank change year-on-year
-26 +6
Permanent jobs citing Service Management 30 82 64
As % of all permanent IT jobs located in Wiltshire 3.24% 7.04% 5.78%
As % of the Processes & Methodologies category 3.92% 8.24% 6.56%
Number of salaries quoted 13 74 62
Median salary £42,500 £45,000 £33,000
Median salary % change year-on-year
-5.55% +36.36%
90% offered a salary of more than £26,600 £24,200 £20,600
10% offered a salary of more than £59,000 £53,600 £57,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
765 995 975
As % of all permanent IT jobs located in Wiltshire 82.52% 85.41% 88.08%
Number of salaries quoted 648 866 832
Median salary £42,500 £43,000 £40,000
Median salary % change year-on-year
-1.16% +7.50%
90% offered a salary of more than £30,000 £32,500 £27,950
10% offered a salary of more than £65,000 £62,500 £55,648
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wiltshire region.

Service Management Salary Trend in Wiltshire

Service Management
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Management across the Wiltshire region over the 3 months to 29 July 2016.

Service Management Salary Histogram in Wiltshire

Service Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham +5 14 £40,000 +66.66%
Swindon -20 10 £40,500 -12.67% 4
Salisbury +8 2 £62,500 +38.88%
Malmesbury -5 2 - - 1
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 29 July 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region with a requirement for Service Management.

1 42 (71.19%) ITIL
2 31 (52.54%) ITSM
3 25 (42.37%) Microsoft
4 24 (40.68%) Windows
5 22 (37.29%) Active Directory
5 22 (37.29%) Change Management
6 18 (30.51%) Service Delivery
7 16 (27.12%) Incident Management
7 16 (27.12%) SQL Server
8 15 (25.42%) .NET
8 15 (25.42%) Web Services
8 15 (25.42%) PowerShell
9 14 (23.73%) Windows Server
10 12 (20.34%) Problem Management
10 12 (20.34%) Remedy
11 11 (18.64%) Project Management
11 11 (18.64%) CMDB
11 11 (18.64%) ITIL V3
12 10 (16.95%) ITIL V2
12 10 (16.95%) .NET Framework
12 10 (16.95%) Remedy ITSM
12 10 (16.95%) BMC
12 10 (16.95%) ASP.NET
12 10 (16.95%) IIS
12 10 (16.95%) C#
12 10 (16.95%) Cisco
12 10 (16.95%) VMware
13 9 (15.25%) TCP/IP
13 9 (15.25%) Linux
13 9 (15.25%) Degree

Service Management
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (16.95%) IIS
2 6 (10.17%) MS Exchange
3 5 (8.47%) Exchange Server 2010
3 5 (8.47%) iPlanet
4 4 (6.78%) Skype for Business
5 1 (1.69%) CMS
5 1 (1.69%) Office Communications Server
5 1 (1.69%) SharePoint
Applications
1 8 (13.56%) MS Office
2 7 (11.86%) MS Excel
3 1 (1.69%) MS PowerPoint
3 1 (1.69%) MS Visio
Business Applications
1 10 (16.95%) Remedy ITSM
Cloud Services
1 1 (1.69%) Amazon AWS
1 1 (1.69%) Cloud Computing
1 1 (1.69%) Microsoft Azure
1 1 (1.69%) SaaS
Communications & Networking
1 9 (15.25%) TCP/IP
2 6 (10.17%) LAN
2 6 (10.17%) WAN
3 5 (8.47%) LDAP
3 5 (8.47%) SNMP
3 5 (8.47%) VPN
4 4 (6.78%) Firewall
5 2 (3.39%) Cisco Wireless
5 2 (3.39%) DHCP
5 2 (3.39%) DNS
5 2 (3.39%) DSL
5 2 (3.39%) Ethernet
5 2 (3.39%) SAN
5 2 (3.39%) Unified Communications
5 2 (3.39%) Wi-Fi
5 2 (3.39%) Wireless
6 1 (1.69%) MPLS
6 1 (1.69%) SMTP
6 1 (1.69%) VoIP
Database & Business Intelligence
1 16 (27.12%) SQL Server
2 5 (8.47%) Relational Database
2 5 (8.47%) SQL Server Reporting Services
3 4 (6.78%) Big Data
4 1 (1.69%) Oracle Reports
Development Applications
1 1 (1.69%) PVCS
General
1 8 (13.56%) Finance
2 5 (8.47%) Retail
3 1 (1.69%) Billing
3 1 (1.69%) Manufacturing
3 1 (1.69%) Marketing
3 1 (1.69%) Telecoms
Job Titles
1 25 (42.37%) Consultant
1 25 (42.37%) ITSM Consultant
2 15 (25.42%) Business Consultant
2 15 (25.42%) Technical Consultant
3 10 (16.95%) Remedy Consultant
3 10 (16.95%) Senior Consultant
3 10 (16.95%) Senior ITSM Consultant
3 10 (16.95%) Senior Remedy Consultant
3 10 (16.95%) Senior Support Consultant
3 10 (16.95%) Support Consultant
4 7 (11.86%) Analyst
5 5 (8.47%) IT Manager
6 4 (6.78%) 3rd Line Support
6 4 (6.78%) Business Manager
6 4 (6.78%) Business Relationship Manager
6 4 (6.78%) Relationships Manager
6 4 (6.78%) Senior Manager
6 4 (6.78%) Senior Relationships Manager
6 4 (6.78%) Service Manager
6 4 (6.78%) Support Engineer
Libraries, Frameworks & Software Standards
1 15 (25.42%) .NET
1 15 (25.42%) Web Services
2 10 (16.95%) .NET Framework
2 10 (16.95%) ASP.NET
3 5 (8.47%) HTML
3 5 (8.47%) SAML
Miscellaneous
1 11 (18.64%) CMDB
2 8 (13.56%) Analytical Skills
3 6 (10.17%) Management Information System
4 5 (8.47%) Data Centre
5 4 (6.78%) Smart Meter
6 2 (3.39%) Clustering
6 2 (3.39%) iPhone
7 1 (1.69%) Driving Licence
7 1 (1.69%) Enterprise Software
7 1 (1.69%) Learning Management System
7 1 (1.69%) Performance Metrics
7 1 (1.69%) PKI
Operating Systems
1 24 (40.68%) Windows
2 14 (23.73%) Windows Server
3 9 (15.25%) Linux
4 4 (6.78%) Windows 7
5 3 (5.08%) Windows Server 2008
5 3 (5.08%) Windows Server 2012
5 3 (5.08%) Windows XP
6 2 (3.39%) Mac OS X
6 2 (3.39%) Windows Server 2003
7 1 (1.69%) Windows 8
Processes & Methodologies
1 42 (71.19%) ITIL
2 31 (52.54%) ITSM
3 22 (37.29%) Change Management
4 18 (30.51%) Service Delivery
5 16 (27.12%) Incident Management
6 12 (20.34%) Problem Management
7 11 (18.64%) ITIL V3
7 11 (18.64%) Project Management
8 10 (16.95%) ITIL V2
9 6 (10.17%) Business Continuity
10 5 (8.47%) Agile Software Development
10 5 (8.47%) Scrum
10 5 (8.47%) Six Sigma
10 5 (8.47%) Stakeholder Management
11 4 (6.78%) Analytics
11 4 (6.78%) Business Continuity Management
11 4 (6.78%) Predictive Analytics
11 4 (6.78%) Quality Management
12 3 (5.08%) Performance Monitoring
12 3 (5.08%) Trend Analysis
Programming Languages
1 15 (25.42%) PowerShell
2 10 (16.95%) C#
3 6 (10.17%) SQL
4 5 (8.47%) T-SQL
5 1 (1.69%) LINC
Qualifications
1 9 (15.25%) Degree
2 8 (13.56%) Security Cleared
3 7 (11.86%) ITIL Certification
4 6 (10.17%) SC Cleared
5 4 (6.78%) Cisco Certification
6 3 (5.08%) CCNA
6 3 (5.08%) CCNP
7 2 (3.39%) Microsoft Certification
8 1 (1.69%) Dell Certification
8 1 (1.69%) ITIL Foundation Certificate
8 1 (1.69%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (10.17%) SLA
2 5 (8.47%) COBIT
3 4 (6.78%) ISO 9001
3 4 (6.78%) ISO/IEC 20000
4 2 (3.39%) Data Quality
4 2 (3.39%) ISO/IEC 27001
5 1 (1.69%) QA
System Software
1 22 (37.29%) Active Directory
2 4 (6.78%) VMware Infrastructure
3 2 (3.39%) BitLocker
3 2 (3.39%) UAG
3 2 (3.39%) vCloud
3 2 (3.39%) vSphere
4 1 (1.69%) Firmware
4 1 (1.69%) Virtual Desktop
Systems Management
1 8 (13.56%) SCCM
2 2 (3.39%) Cacti
2 2 (3.39%) Nagios
3 1 (1.69%) NetBackup
3 1 (1.69%) Norton AntiVirus
3 1 (1.69%) Pingdom
3 1 (1.69%) SCOM
3 1 (1.69%) Symantec Enterprise Vault
Vendors
1 25 (42.37%) Microsoft
2 12 (20.34%) Remedy
3 10 (16.95%) BMC
3 10 (16.95%) Cisco
3 10 (16.95%) VMware
4 6 (10.17%) SolarWinds
5 5 (8.47%) Altiris
5 5 (8.47%) DevExpress
5 5 (8.47%) F5
6 3 (5.08%) Dell
6 3 (5.08%) Juniper
7 2 (3.39%) Apple
7 2 (3.39%) Avaya
7 2 (3.39%) Mitel
7 2 (3.39%) Red Hat
7 2 (3.39%) ServiceNow
7 2 (3.39%) Xerox
8 1 (1.69%) IronPort
8 1 (1.69%) RightFax
8 1 (1.69%) Symantec
Malmesbury, Wiltshire
Dyson
Posted: 7 days ago
Swindon
Computer Futures
Salary: £50000 - £55000 per annum + competitive
Posted: 23 days ago