The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wiltshire region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 27 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Service Management
South West / Wiltshire
Rank 46 46 34
Rank change year-on-year
0 -12
Permanent jobs citing Service Management 33 57 71
As % of all permanent IT jobs located in Wiltshire 4.10% 5.17% 6.42%
As % of the Processes & Methodologies category 4.67% 5.90% 7.06%
Number of salaries quoted 29 49 56
Median salary £25,000 £37,500 £33,875
Median salary % change year-on-year
-33.33% +10.70%
90% offered a salary of more than £22,500 £22,500 £24,250
10% offered a salary of more than £50,400 £57,500 £53,750
UK excluding London median salary £43,500 £43,423 £45,000
% change year-on-year
+0.17% -3.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
706 966 1006
As % of all permanent IT jobs located in Wiltshire 87.70% 87.58% 90.96%
Number of salaries quoted 605 887 853
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £29,000 £30,000
10% offered a salary of more than £60,000 £55,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wiltshire region.

Service Management Salary Trend in Wiltshire

Service Management
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Management across the Wiltshire region over the 3 months to 27 February 2017.

Service Management Salary Histogram in Wiltshire

Service Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salisbury - 18 £25,000 -
Swindon -5 7 £47,500 +14.45% 2
Chippenham +3 5 £40,000 +23.07% 1
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 27 February 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region with a requirement for Service Management.

1 38 (69.09%) ITIL
2 26 (47.27%) Active Directory
3 24 (43.64%) Microsoft
4 22 (40.00%) MS Office
5 20 (36.36%) Windows
5 20 (36.36%) Citrix
6 19 (34.55%) MS Exchange
7 18 (32.73%) LAN
7 18 (32.73%) WAN
7 18 (32.73%) Finance
8 16 (29.09%) Wi-Fi
8 16 (29.09%) TCP/IP
9 15 (27.27%) ITIL Certification
9 15 (27.27%) Trend Analysis
10 13 (23.64%) MS Excel
11 12 (21.82%) Security Cleared
12 11 (20.00%) Service Delivery
13 10 (18.18%) SLA
13 10 (18.18%) Symantec
13 10 (18.18%) SC Cleared
13 10 (18.18%) ITIL V3
13 10 (18.18%) Coaching
14 9 (16.36%) Cisco
15 7 (12.73%) ITSM
15 7 (12.73%) Release Management
15 7 (12.73%) SharePoint
15 7 (12.73%) Remedy
15 7 (12.73%) Analytical Skills
15 7 (12.73%) Remote Desktop
15 7 (12.73%) Infrastructure Management

Service Management
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (34.55%) MS Exchange
2 7 (12.73%) SharePoint
3 5 (9.09%) Exchange Server 2010
4 4 (7.27%) SharePoint 2010
5 3 (5.45%) SharePoint 2013
5 3 (5.45%) Skype for Business
6 1 (1.82%) BizTalk Server
Applications
1 22 (40.00%) MS Office
2 13 (23.64%) MS Excel
Business Applications
1 4 (7.27%) Remedy ITSM
2 1 (1.82%) Dynamics GP
Cloud Services
1 1 (1.82%) SaaS
Communications & Networking
1 18 (32.73%) LAN
1 18 (32.73%) WAN
2 16 (29.09%) TCP/IP
2 16 (29.09%) Wi-Fi
3 7 (12.73%) Remote Desktop
4 6 (10.91%) Wireless
5 5 (9.09%) Firewall
6 3 (5.45%) Cisco ASA
6 3 (5.45%) Network Security
6 3 (5.45%) SMTP
7 2 (3.64%) Cisco Wireless
7 2 (3.64%) DHCP
7 2 (3.64%) DNS
7 2 (3.64%) DSL
7 2 (3.64%) Ethernet
7 2 (3.64%) VPN
Database & Business Intelligence
1 3 (5.45%) SQL Server
1 3 (5.45%) SQL Server Reporting Services
2 2 (3.64%) BusinessObjects
3 1 (1.82%) Crystal Reports
3 1 (1.82%) SQL Server 2000
3 1 (1.82%) SQL Server 2012
3 1 (1.82%) SQL Server 2014
Development Applications
1 1 (1.82%) MSI
General
1 18 (32.73%) Finance
2 1 (1.82%) Local Government
2 1 (1.82%) Military
Job Titles
1 31 (56.36%) Analyst
2 21 (38.18%) Support Analyst
3 14 (25.45%) Service Analyst
4 13 (23.64%) Service Desk Analyst
5 10 (18.18%) 2nd Line Support
5 10 (18.18%) 2nd Line Support Analyst
5 10 (18.18%) Service Desk Support
5 10 (18.18%) Service Desk Support Analyst
6 8 (14.55%) 3rd Line Support
7 7 (12.73%) 3rd Line Support Analyst
7 7 (12.73%) Consultant
8 5 (9.09%) 2nd Line Service Desk Analyst
9 4 (7.27%) IT Manager
9 4 (7.27%) Release Analyst
9 4 (7.27%) Release Management Analyst
9 4 (7.27%) Remedy Consultant
9 4 (7.27%) Service Manager
10 3 (5.45%) Infrastructure Support Analyst
10 3 (5.45%) Messaging Consultant
10 3 (5.45%) Security Engineer
Libraries, Frameworks & Software Standards
1 1 (1.82%) Middleware
Miscellaneous
1 7 (12.73%) Analytical Skills
2 6 (10.91%) Management Information System
3 4 (7.27%) Fat Client
3 4 (7.27%) Thin Client
4 3 (5.45%) CMDB
5 2 (3.64%) iPhone
6 1 (1.82%) Equities
6 1 (1.82%) Fixed Income
Operating Systems
1 20 (36.36%) Windows
2 4 (7.27%) Windows 7
3 3 (5.45%) Windows 2000
3 3 (5.45%) Windows Server 2008
3 3 (5.45%) Windows XP
4 2 (3.64%) Mac OS X
4 2 (3.64%) Windows Server 2003
4 2 (3.64%) Windows Server 2012
5 1 (1.82%) Linux
5 1 (1.82%) Windows 10
5 1 (1.82%) Windows Server
Processes & Methodologies
1 38 (69.09%) ITIL
2 15 (27.27%) Trend Analysis
3 11 (20.00%) Service Delivery
4 10 (18.18%) Coaching
4 10 (18.18%) ITIL V3
5 7 (12.73%) Infrastructure Management
5 7 (12.73%) ITSM
5 7 (12.73%) Release Management
6 6 (10.91%) Configuration Management
6 6 (10.91%) Incident Management
7 5 (9.09%) Change Management
7 5 (9.09%) Problem Management
7 5 (9.09%) Project Management
8 4 (7.27%) Asset Management
8 4 (7.27%) Customer Requirements
8 4 (7.27%) Resource Management
9 3 (5.45%) Disaster Recovery
9 3 (5.45%) ITIL V2
9 3 (5.45%) Process Improvement
9 3 (5.45%) Virtual Environments
Programming Languages
1 1 (1.82%) PowerShell
1 1 (1.82%) SQL
Qualifications
1 15 (27.27%) ITIL Certification
2 12 (21.82%) Security Cleared
3 10 (18.18%) SC Cleared
4 5 (9.09%) DV Cleared
5 4 (7.27%) CCNA
5 4 (7.27%) CCNP
5 4 (7.27%) Cisco Certification
5 4 (7.27%) ITIL Foundation Certificate
6 3 (5.45%) CCSP
7 2 (3.64%) Degree
7 2 (3.64%) Microsoft Certification
8 1 (1.82%) ISEB
Quality Assurance & Compliance
1 10 (18.18%) SLA
2 4 (7.27%) COBIT
2 4 (7.27%) ISO/IEC 27001
3 1 (1.82%) Data Quality
System Software
1 26 (47.27%) Active Directory
2 4 (7.27%) VMware Infrastructure
3 2 (3.64%) UAG
3 2 (3.64%) XenApp
4 1 (1.82%) Microsoft App-V
Systems Management
1 6 (10.91%) Nagios
2 4 (7.27%) SCCM
3 3 (5.45%) NetBackup
3 3 (5.45%) Norton AntiVirus
3 3 (5.45%) SCOM
3 3 (5.45%) Symantec Enterprise Vault
4 1 (1.82%) Cacti
Vendors
1 24 (43.64%) Microsoft
2 20 (36.36%) Citrix
3 10 (18.18%) Symantec
4 9 (16.36%) Cisco
5 7 (12.73%) Remedy
6 5 (9.09%) VMware
7 4 (7.27%) BMC
7 4 (7.27%) ServiceNow
8 3 (5.45%) CheckPoint
8 3 (5.45%) F5
8 3 (5.45%) HP
8 3 (5.45%) IronPort
8 3 (5.45%) RightFax
9 2 (3.64%) Altiris
9 2 (3.64%) Apple
9 2 (3.64%) Avaya
9 2 (3.64%) Dell
9 2 (3.64%) Xerox
10 1 (1.82%) Juniper
10 1 (1.82%) SolarWinds
Swindon, Wiltshire
Sanderson
Salary: £40000 - £45000 per annum
Posted: 6 days ago
Swindon, Wiltshire
ReThink Recruitment
Salary: £30000 - £40000.00 per annum
Posted: 3 days ago
Chippenham
Progressive Recruitment
Salary: competitive
Posted: 14 days ago