The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 48 65 65
Rank change year-on-year
+17 0
Permanent jobs citing Service Management 58 30 31
As % of all permanent IT jobs located in Wiltshire 5.16% 2.90% 2.74%
As % of the Processes & Methodologies category 5.88% 3.50% 3.41%
Number of salaries quoted 53 28 29
Average salary £37,500 £42,500 £40,000
Average salary % change year-on-year
-11.76% +6.25%
90% offered a salary of more than £24,000 £28,450 £24,000
10% offered a salary of more than £61,500 £77,950 £57,500
UK excluding London average salary £43,674 £45,000 £42,500
% change year-on-year
-2.94% +5.88%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
986 858 908
As % of all permanent IT jobs located in Wiltshire 87.72% 82.98% 80.14%
Number of salaries quoted 834 743 826
Average salary £40,000 £41,500 £41,000
Average salary % change year-on-year
-3.61% +1.21%
90% offered a salary of more than £30,000 £29,000 £27,500
10% offered a salary of more than £64,000 £55,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wiltshire region.

Service Management Salary Trend in Wiltshire

Service Management
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Management across the Wiltshire region over the 3 months to 24 December 2014.

Service Management Salary Histogram in Wiltshire

Service Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -2 19 £43,000 -1.71%
Chippenham -2 16 £37,500 +53.06% 1
Corsham +1 9 £30,000 -35.13%
Malmesbury - 2 £37,500 -
Salisbury - 1 £25,000 -
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 24 December 2014, IT jobs across the Wiltshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 68 (62.39%) ITIL
2 58 (53.21%) Microsoft
3 48 (44.04%) ITSM
4 40 (36.70%) Windows
5 39 (35.78%) MS Office
5 39 (35.78%) Active Directory
6 30 (27.52%) SQL Server
7 27 (24.77%) MS Excel
8 24 (22.02%) Windows Server 2008
9 22 (20.18%) SQL
10 21 (19.27%) Firewall
10 21 (19.27%) Security Cleared
11 19 (17.43%) Windows XP
11 19 (17.43%) Windows Server 2003
12 16 (14.68%) MS PowerPoint
12 16 (14.68%) Analytical Skills
13 15 (13.76%) SLA
14 14 (12.84%) IIS
14 14 (12.84%) Web Services
14 14 (12.84%) CRM
14 14 (12.84%) Cisco
14 14 (12.84%) ITIL Certification
14 14 (12.84%) Back Office
14 14 (12.84%) SC Cleared
15 13 (11.93%) SAP
15 13 (11.93%) ERP
15 13 (11.93%) SAP SM
15 13 (11.93%) Security Management
15 13 (11.93%) Front Office
15 13 (11.93%) Risk Management

Service Management
Top Related IT Skills in Wiltshire by Category

For the 6 months to 24 December 2014, IT jobs across the Wiltshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 14 (12.84%) IIS
2 7 (6.42%) MS Exchange
2 7 (6.42%) Exchange Server 2003
3 5 (4.59%) iPlanet
4 4 (3.67%) Apache
4 4 (3.67%) Tomcat
5 3 (2.75%) SharePoint
6 2 (1.83%) SharePoint 2010
Applications
1 39 (35.78%) MS Office
2 27 (24.77%) MS Excel
3 16 (14.68%) MS PowerPoint
4 5 (4.59%) MS Visio
5 1 (0.92%) Open Workbench
5 1 (0.92%) MS Project
Business Applications
1 13 (11.93%) SAP SM
1 13 (11.93%) SAP CRM
1 13 (11.93%) SAP ERP
2 1 (0.92%) Remedy ITSM
2 1 (0.92%) Dynamics CRM
Cloud Services
1 2 (1.83%) Microsoft Azure
2 1 (0.92%) SaaS
2 1 (0.92%) Cloud Computing
Communications & Networking
1 21 (19.27%) Firewall
2 12 (11.01%) TCP/IP
3 11 (10.09%) VPN
4 10 (9.17%) VLAN
5 8 (7.34%) Multicast
5 8 (7.34%) DNS
5 8 (7.34%) LAN
5 8 (7.34%) WAN
5 8 (7.34%) DHCP
6 7 (6.42%) SAN
7 6 (5.50%) NAS
8 5 (4.59%) LDAP
8 5 (4.59%) SNMP
9 4 (3.67%) HTTP
9 4 (3.67%) SSL
10 3 (2.75%) Intranet
10 3 (2.75%) Network Security
11 2 (1.83%) Cisco ASA
12 1 (0.92%) MPLS
12 1 (0.92%) BGP
Database & Business Intelligence
1 30 (27.52%) SQL Server
2 5 (4.59%) SQL Server Reporting Services
2 5 (4.59%) Relational Database
Development Applications
1 2 (1.83%) Team Foundation Server
General
1 14 (12.84%) Back Office
2 13 (11.93%) Finance
2 13 (11.93%) Front Office
2 13 (11.93%) Marketing
3 7 (6.42%) Telecoms
4 6 (5.50%) Banking
5 2 (1.83%) Manufacturing
6 1 (0.92%) Advertising
6 1 (0.92%) Billing
Job Titles
1 39 (35.78%) Consultant
2 25 (22.94%) ITSM Consultant
3 24 (22.02%) Analyst
4 23 (21.10%) Technical Consultant
5 14 (12.84%) Support Analyst
6 13 (11.93%) Solutions Consultant
6 13 (11.93%) SAP Analyst
6 13 (11.93%) SAP Support
6 13 (11.93%) SAP Support Analyst
7 12 (11.01%) 2nd Line Support
7 12 (11.01%) Help Desk Support
8 11 (10.09%) Support Engineer
8 11 (10.09%) 2nd Line Support Engineer
8 11 (10.09%) Help Desk Engineer
8 11 (10.09%) Help Desk Support Engineer
9 10 (9.17%) Service Manager
10 9 (8.26%) Business Consultant
10 9 (8.26%) Server Engineer
10 9 (8.26%) CRM Analyst
11 8 (7.34%) Service Analyst
Libraries, Frameworks & Software Standards
1 14 (12.84%) Web Services
2 12 (11.01%) .NET
3 9 (8.26%) HTML
4 6 (5.50%) XML
4 6 (5.50%) J2EE
5 5 (4.59%) ASP.NET
5 5 (4.59%) SAML
6 4 (3.67%) JSP
Miscellaneous
1 16 (14.68%) Analytical Skills
2 11 (10.09%) Enterprise Software
3 5 (4.59%) Clustering
4 2 (1.83%) Management Information System
5 1 (0.92%) CMDB
5 1 (0.92%) Fat Client
5 1 (0.92%) NHS
5 1 (0.92%) Thin Client
Operating Systems
1 40 (36.70%) Windows
2 24 (22.02%) Windows Server 2008
3 19 (17.43%) Windows XP
3 19 (17.43%) Windows Server 2003
4 11 (10.09%) Windows Vista
5 4 (3.67%) Windows 8
5 4 (3.67%) Windows Server 2012
6 3 (2.75%) Linux
7 1 (0.92%) Red Hat Enterprise Linux
7 1 (0.92%) Windows 7
7 1 (0.92%) UNIX
Processes & Methodologies
1 68 (62.39%) ITIL
2 48 (44.04%) ITSM
3 14 (12.84%) CRM
4 13 (11.93%) ERP
4 13 (11.93%) Security Management
4 13 (11.93%) Risk Management
4 13 (11.93%) Change Control
5 12 (11.01%) ITIL V3
5 12 (11.01%) Project Management
5 12 (11.01%) Service Delivery
6 11 (10.09%) Business Intelligence
7 10 (9.17%) Six Sigma
8 8 (7.34%) Scrum
9 7 (6.42%) Asset Management
9 7 (6.42%) Incident Management
10 6 (5.50%) Agile Software Development
10 6 (5.50%) Use Case
10 6 (5.50%) Performance Management
10 6 (5.50%) Mentoring
11 5 (4.59%) Service Desk Management
Programming Languages
1 22 (20.18%) SQL
2 10 (9.17%) PowerShell
3 6 (5.50%) Java
4 5 (4.59%) C#
4 5 (4.59%) T-SQL
Qualifications
1 21 (19.27%) Security Cleared
2 14 (12.84%) ITIL Certification
2 14 (12.84%) SC Cleared
3 11 (10.09%) Degree
4 1 (0.92%) PRINCE2 Practitioner
4 1 (0.92%) DV Cleared
4 1 (0.92%) MCP
4 1 (0.92%) MCSE
4 1 (0.92%) CCNP
4 1 (0.92%) CCNA
4 1 (0.92%) Cisco Certification
4 1 (0.92%) Microsoft Certification
4 1 (0.92%) PRINCE2 Certification
4 1 (0.92%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 15 (13.76%) SLA
2 12 (11.01%) COBIT
3 1 (0.92%) ISO 9001
3 1 (0.92%) BS15000
3 1 (0.92%) ISO/IEC 27001
System Software
1 39 (35.78%) Active Directory
2 10 (9.17%) VMware Infrastructure
3 8 (7.34%) VMware ESXi
4 4 (3.67%) NFS
5 3 (2.75%) Xen
6 1 (0.92%) ProxySG
Systems Management
1 7 (6.42%) SCCM
2 6 (5.50%) McAfee ePO
3 5 (4.59%) Tivoli
3 5 (4.59%) Netcool
3 5 (4.59%) WSUS
4 4 (3.67%) Hyperic
5 3 (2.75%) OpenView
6 2 (1.83%) SCOM
6 2 (1.83%) SCVMM
7 1 (0.92%) Cisco CUCM
7 1 (0.92%) CiscoWorks
Vendors
1 58 (53.21%) Microsoft
2 14 (12.84%) Cisco
3 13 (11.93%) SAP
4 12 (11.01%) VMware
5 11 (10.09%) Syclo
6 8 (7.34%) Oracle
7 7 (6.42%) Dell
7 7 (6.42%) BMC
7 7 (6.42%) FrontRange
8 6 (5.50%) LANDesk
8 6 (5.50%) McAfee
8 6 (5.50%) IBM
9 5 (4.59%) HP
9 5 (4.59%) Red Hat
9 5 (4.59%) Altiris
9 5 (4.59%) SolarWinds
9 5 (4.59%) DevExpress
10 4 (3.67%) Riverbed
10 4 (3.67%) Business Objects
11 3 (2.75%) Citrix
Wiltshire
Hays IT - Uk Posting account
Salary: £28000.00 - £32000.00 per annum + (FTC - Maternity Cover)
Posted: 26 days ago
Chippenham
The People Network
Salary: £40000 - £60000 per annum + 4% Matched Pension, 25 Days Holidays
Posted: 26 days ago