The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 51 73 51
Rank change year-on-year
+22 -22
Permanent jobs citing Service Management 54 26 44
As % of all permanent IT jobs located in Wiltshire 4.14% 2.45% 3.83%
As % of the Processes & Methodologies category 4.98% 2.88% 4.95%
Number of salaries quoted 52 24 42
Average salary £42,500 £31,250 £22,500
Average salary % change year-on-year
+36.00% +38.88%
90% offered a salary of more than £23,000 £25,000 £20,500
10% offered a salary of more than £73,900 £47,500 £38,100
UK excluding London average salary £42,500 £45,000 £41,153
% change year-on-year
-5.55% +9.34%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1085 903 889
As % of all permanent IT jobs located in Wiltshire 83.21% 85.19% 77.37%
Number of salaries quoted 899 748 808
Average salary £40,000 £42,500 £42,500
Average salary % change year-on-year
-5.88% -
90% offered a salary of more than £27,500 £29,300 £24,000
10% offered a salary of more than £56,500 £57,500 £65,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wiltshire region.

Service Management Salary Trend in Wiltshire

Service Management
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Management across the Wiltshire region over the 3 months to 18 September 2014.

Service Management Salary Histogram in Wiltshire

Service Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +22 36 £44,500 -5.06% 2
Chippenham -14 13 £23,000 -8.00% 3
Corsham 0 1 £50,000 +112.76% 1
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 18 September 2014, IT jobs across the Wiltshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 76 (61.79%) ITIL
2 56 (45.53%) ITSM
3 49 (39.84%) Active Directory
4 41 (33.33%) SQL
5 39 (31.71%) Microsoft
6 37 (30.08%) MS Office
6 37 (30.08%) Windows
7 25 (20.33%) MS Excel
7 25 (20.33%) SQL Server
8 22 (17.89%) SLA
9 21 (17.07%) Firewall
10 19 (15.45%) Windows Server 2008
10 19 (15.45%) VMware
11 18 (14.63%) Windows Server 2003
12 17 (13.82%) Cisco
12 17 (13.82%) Degree
13 16 (13.01%) Service Desk Management
14 15 (12.20%) Service Delivery
14 15 (12.20%) MS PowerPoint
15 14 (11.38%) Analytical Skills
15 14 (11.38%) Windows XP
16 13 (10.57%) SAN
16 13 (10.57%) Risk Management
16 13 (10.57%) Mentoring
16 13 (10.57%) Change Control
16 13 (10.57%) Build Automation
17 12 (9.76%) Windows Vista
17 12 (9.76%) ITIL Certification
17 12 (9.76%) TCP/IP
18 11 (8.94%) VPN

Service Management
Top Related IT Skills in Wiltshire by Category

For the 6 months to 18 September 2014, IT jobs across the Wiltshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 11 (8.94%) IIS
2 10 (8.13%) MS Exchange
3 4 (3.25%) Exchange Server 2003
4 2 (1.63%) iPlanet
5 1 (0.81%) SharePoint 2010
5 1 (0.81%) SharePoint
5 1 (0.81%) Apache
5 1 (0.81%) Tomcat
Applications
1 37 (30.08%) MS Office
2 25 (20.33%) MS Excel
3 15 (12.20%) MS PowerPoint
4 2 (1.63%) MS Visio
Business Applications
1 2 (1.63%) Maximo
1 2 (1.63%) Remedy ITSM
2 1 (0.81%) Oracle EBS
Cloud Services
1 1 (0.81%) SaaS
1 1 (0.81%) Cloud Computing
Communications & Networking
1 21 (17.07%) Firewall
2 13 (10.57%) SAN
3 12 (9.76%) TCP/IP
4 11 (8.94%) VPN
4 11 (8.94%) WAN
4 11 (8.94%) NAS
5 7 (5.69%) LAN
6 6 (4.88%) DHCP
6 6 (4.88%) DNS
6 6 (4.88%) VLAN
7 5 (4.07%) VoIP
8 4 (3.25%) Multicast
9 3 (2.44%) MPLS
9 3 (2.44%) BGP
9 3 (2.44%) SCCP
9 3 (2.44%) H.323
9 3 (2.44%) EIGRP
10 2 (1.63%) Wireless
10 2 (1.63%) SNMP
10 2 (1.63%) LDAP
Database & Business Intelligence
1 25 (20.33%) SQL Server
2 2 (1.63%) Relational Database
2 2 (1.63%) SQL Server Reporting Services
3 1 (0.81%) Oracle BI EE
3 1 (0.81%) Oracle Discoverer
General
1 8 (6.50%) Finance
2 7 (5.69%) Marketing
3 5 (4.07%) Telecoms
4 2 (1.63%) Banking
5 1 (0.81%) Legal
5 1 (0.81%) Advertising
Job Titles
1 55 (44.72%) Consultant
2 40 (32.52%) Technical Consultant
2 40 (32.52%) ITSM Consultant
3 20 (16.26%) Solutions Consultant
4 19 (15.45%) Service Manager
5 17 (13.82%) Business Consultant
6 16 (13.01%) Service Management Consultant
6 16 (13.01%) Management Consultant
7 14 (11.38%) Help Desk Support
8 12 (9.76%) Junior Technical Consultant
8 12 (9.76%) Junior Consultant
8 12 (9.76%) Junior
9 11 (8.94%) 2nd Line Support
10 10 (8.13%) Help Desk Support Engineer
10 10 (8.13%) 2nd Line Support Engineer
10 10 (8.13%) Server Engineer
10 10 (8.13%) Help Desk Engineer
10 10 (8.13%) Support Engineer
11 8 (6.50%) Analyst
12 7 (5.69%) IT Graduate
Libraries, Frameworks & Software Standards
1 11 (8.94%) Web Services
2 9 (7.32%) .NET
3 7 (5.69%) ASP.NET
4 4 (3.25%) HTML
4 4 (3.25%) Application Packaging
5 2 (1.63%) SAML
5 2 (1.63%) XML
6 1 (0.81%) JSP
Miscellaneous
1 14 (11.38%) Analytical Skills
2 3 (2.44%) CMDB
2 3 (2.44%) Enterprise Software
3 2 (1.63%) Clustering
3 2 (1.63%) Video Conferencing
4 1 (0.81%) iPhone
4 1 (0.81%) NHS
4 1 (0.81%) Blackberry
4 1 (0.81%) Management Information System
Operating Systems
1 37 (30.08%) Windows
2 19 (15.45%) Windows Server 2008
3 18 (14.63%) Windows Server 2003
4 14 (11.38%) Windows XP
5 12 (9.76%) Windows Vista
6 3 (2.44%) Linux
7 2 (1.63%) UNIX
7 2 (1.63%) Windows 8
7 2 (1.63%) Windows Server 2012
8 1 (0.81%) Windows 7
8 1 (0.81%) Red Hat Enterprise Linux
Processes & Methodologies
1 76 (61.79%) ITIL
2 56 (45.53%) ITSM
3 16 (13.01%) Service Desk Management
4 15 (12.20%) Service Delivery
5 13 (10.57%) Risk Management
5 13 (10.57%) Mentoring
5 13 (10.57%) Change Control
5 13 (10.57%) Build Automation
6 11 (8.94%) Project Management
6 11 (8.94%) ITIL V3
7 9 (7.32%) Stakeholder Management
8 7 (5.69%) Asset Management
9 6 (4.88%) Six Sigma
9 6 (4.88%) Business Continuity
9 6 (4.88%) Supplier Management
9 6 (4.88%) Use Case
10 5 (4.07%) Capacity Planning
10 5 (4.07%) Business Continuity Planning
10 5 (4.07%) Demand Forecasting
10 5 (4.07%) Scrum
Programming Languages
1 41 (33.33%) SQL
2 11 (8.94%) PowerShell
3 8 (6.50%) C#
4 2 (1.63%) T-SQL
Qualifications
1 17 (13.82%) Degree
2 12 (9.76%) ITIL Certification
3 11 (8.94%) Security Cleared
4 7 (5.69%) SC Cleared
5 2 (1.63%) Cisco Certification
5 2 (1.63%) CCNP
5 2 (1.63%) CCNA
5 2 (1.63%) PRINCE2 Practitioner
6 1 (0.81%) ITIL Foundation Certificate
6 1 (0.81%) MCP
6 1 (0.81%) MCSE
6 1 (0.81%) Microsoft Certification
6 1 (0.81%) PRINCE2 Certification
Quality Assurance & Compliance
1 22 (17.89%) SLA
2 8 (6.50%) COBIT
3 2 (1.63%) QA
4 1 (0.81%) ISO/IEC 27001
4 1 (0.81%) ISO 9001
System Software
1 49 (39.84%) Active Directory
2 11 (8.94%) VMware Infrastructure
3 4 (3.25%) VMware ESXi
3 4 (3.25%) Xen
4 3 (2.44%) Hyper-V
5 2 (1.63%) ProxySG
6 1 (0.81%) UAG
6 1 (0.81%) NFS
Systems Management
1 3 (2.44%) WSUS
1 3 (2.44%) McAfee ePO
1 3 (2.44%) Cisco CUCM
1 3 (2.44%) CiscoWorks
1 3 (2.44%) Tivoli
1 3 (2.44%) Netcool
2 2 (1.63%) SCCM
3 1 (0.81%) Hyperic
Vendors
1 39 (31.71%) Microsoft
2 19 (15.45%) VMware
3 17 (13.82%) Cisco
4 7 (5.69%) Altiris
4 7 (5.69%) SAP
5 5 (4.07%) Dell
6 4 (3.25%) Remedy
6 4 (3.25%) BMC
6 4 (3.25%) IBM
6 4 (3.25%) FrontRange
7 3 (2.44%) HP
7 3 (2.44%) McAfee
8 2 (1.63%) Avaya
8 2 (1.63%) Juniper
8 2 (1.63%) Citrix
8 2 (1.63%) CA
8 2 (1.63%) Red Hat
8 2 (1.63%) CheckPoint
8 2 (1.63%) Oracle
8 2 (1.63%) SolarWinds
Chippenham, Wiltshire
XIST4 IT Recruitment Ltd
Salary: £35-40k + £4k Car Allowance
Posted: Yesterday
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £25000 - £29000 per annum + ben+training
Posted: Yesterday
Wiltshire
Sanderson
Salary: £40000 - £45000 per annum
Posted: 6 days ago
Corsham, Chippenham, Melksham, Trowbridge,...
XIST4 IT LIMITED
Salary: £35-40,000 + £4k Car Allowance
Posted: 10 days ago
Chippenham
Capita - ITIN
Salary: £20000.00 - £22000.00 per annum
Posted: 15 days ago
Swindon, Wiltshire
Prolinx
Salary: From £20,000 to £24,000 per annum Depending on Experience
Posted: 15 days ago