The first table below looks at the demand for Service Management skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Wiltshire region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 34 45 81
Rank change year-on-year
+11 +36
Permanent jobs citing Service Management 69 43 14
As % of all permanent IT jobs located in Wiltshire 6.72% 4.59% 1.28%
As % of the Processes & Methodologies category 8.20% 5.52% 1.58%
Number of salaries quoted 66 38 14
Average salary £40,000 £40,750 £25,000
Average salary % change year-on-year
-1.84% +63.00%
90% offered a salary of more than £21,000 £24,850 £22,500
10% offered a salary of more than £65,000 £67,500 £32,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -
Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
841 779 888
As % of all permanent IT jobs located in Wiltshire 81.89% 83.23% 81.47%
Number of salaries quoted 718 664 776
Average salary £42,000 £38,472 £40,000
Average salary % change year-on-year
+9.17% -3.82%
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £63,000 £60,000 £60,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
Service Management
South West

Service Management
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wiltshire region.

Service Management Salary Trend in Wiltshire

Service Management
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Management across the Wiltshire region over the 3 months to 11 July 2014.

Service Management Salary Histogram in Wiltshire

Service Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +8 31 £42,500 -10.52% 5
Chippenham -6 14 £23,750 -5.00% 2
Corsham -12 5 £65,000 +195.45%
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 11 July 2014, IT jobs across the Wiltshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 79 (60.77%) ITIL
2 57 (43.85%) Active Directory
3 46 (35.38%) ITSM
3 46 (35.38%) MS Office
4 45 (34.62%) Windows
5 41 (31.54%) SQL
6 36 (27.69%) Microsoft
7 30 (23.08%) MS Excel
8 29 (22.31%) Firewall
9 25 (19.23%) VMware
10 24 (18.46%) SLA
10 24 (18.46%) Windows Server 2008
11 23 (17.69%) Degree
11 23 (17.69%) Cisco
11 23 (17.69%) Windows Server 2003
12 21 (16.15%) Service Delivery
12 21 (16.15%) SQL Server
12 21 (16.15%) Service Desk Management
13 19 (14.62%) Windows XP
13 19 (14.62%) SAN
14 18 (13.85%) Risk Management
14 18 (13.85%) Build Automation
14 18 (13.85%) NAS
15 17 (13.08%) MS Exchange
16 16 (12.31%) TCP/IP
16 16 (12.31%) ITIL V3
17 15 (11.54%) VMware Infrastructure
17 15 (11.54%) MS PowerPoint
17 15 (11.54%) Finance
18 14 (10.77%) IIS

Service Management
Top Related IT Skills in Wiltshire by Category

For the 6 months to 11 July 2014, IT jobs across the Wiltshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 17 (13.08%) MS Exchange
2 14 (10.77%) IIS
3 9 (6.92%) Exchange Server 2003
4 2 (1.54%) Apache
4 2 (1.54%) Tomcat
Applications
1 46 (35.38%) MS Office
2 30 (23.08%) MS Excel
3 15 (11.54%) MS PowerPoint
4 4 (3.08%) MS Project
5 2 (1.54%) MS Visio
Business Applications
1 2 (1.54%) Maximo
1 2 (1.54%) Remedy ITSM
2 1 (0.77%) Oracle EBS
Cloud Services
1 2 (1.54%) Cloud Computing
1 2 (1.54%) SaaS
Communications & Networking
1 29 (22.31%) Firewall
2 19 (14.62%) SAN
3 18 (13.85%) NAS
4 16 (12.31%) TCP/IP
5 13 (10.00%) WAN
6 12 (9.23%) VPN
7 11 (8.46%) DHCP
7 11 (8.46%) VLAN
8 10 (7.69%) DNS
9 9 (6.92%) LAN
10 8 (6.15%) Multicast
11 5 (3.85%) VoIP
12 3 (2.31%) Intranet
12 3 (2.31%) MPLS
12 3 (2.31%) BGP
12 3 (2.31%) EIGRP
12 3 (2.31%) SCCP
12 3 (2.31%) H.323
12 3 (2.31%) Wireless
13 2 (1.54%) Cisco ASA
Database & Business Intelligence
1 21 (16.15%) SQL Server
2 1 (0.77%) Oracle Discoverer
2 1 (0.77%) Oracle BI EE
Development Applications
1 1 (0.77%) Bugzilla
1 1 (0.77%) Subversion
General
1 15 (11.54%) Finance
2 6 (4.62%) Retail
3 5 (3.85%) Telecoms
4 2 (1.54%) Back Office
4 2 (1.54%) Military
5 1 (0.77%) Banking
5 1 (0.77%) Marketing
5 1 (0.77%) Legal
5 1 (0.77%) Advertising
Job Titles
1 51 (39.23%) Consultant
2 37 (28.46%) Technical Consultant
3 33 (25.38%) ITSM Consultant
4 20 (15.38%) Service Management Consultant
4 20 (15.38%) Service Manager
4 20 (15.38%) Business Consultant
4 20 (15.38%) Management Consultant
5 14 (10.77%) Help Desk Support
6 13 (10.00%) Solutions Consultant
7 12 (9.23%) Infrastructure Consultant
7 12 (9.23%) Junior Technical Consultant
7 12 (9.23%) Support Engineer
7 12 (9.23%) Junior Consultant
7 12 (9.23%) Junior
8 11 (8.46%) 2nd Line Support
9 10 (7.69%) Server Engineer
9 10 (7.69%) Help Desk Engineer
9 10 (7.69%) 2nd Line Support Engineer
9 10 (7.69%) Help Desk Support Engineer
10 9 (6.92%) Delivery Manager
Libraries, Frameworks & Software Standards
1 6 (4.62%) Application Packaging
2 4 (3.08%) Web Services
2 4 (3.08%) HTML
2 4 (3.08%) .NET
2 4 (3.08%) ASP.NET
3 3 (2.31%) XML
4 2 (1.54%) JSP
5 1 (0.77%) J2EE
5 1 (0.77%) HTML5
Miscellaneous
1 9 (6.92%) Management Information System
2 4 (3.08%) Clustering
2 4 (3.08%) PMI
3 2 (1.54%) NHS
3 2 (1.54%) Enterprise Software
3 2 (1.54%) CMDB
3 2 (1.54%) Video Conferencing
4 1 (0.77%) iPhone
4 1 (0.77%) Blackberry
Operating Systems
1 45 (34.62%) Windows
2 24 (18.46%) Windows Server 2008
3 23 (17.69%) Windows Server 2003
4 19 (14.62%) Windows XP
5 13 (10.00%) Windows Vista
6 3 (2.31%) Windows 8
7 2 (1.54%) Windows Server 2012
7 2 (1.54%) UNIX
7 2 (1.54%) Linux
8 1 (0.77%) Mac OS X
8 1 (0.77%) Windows 7
8 1 (0.77%) Apple iOS
Processes & Methodologies
1 79 (60.77%) ITIL
2 46 (35.38%) ITSM
3 21 (16.15%) Service Delivery
3 21 (16.15%) Service Desk Management
4 18 (13.85%) Build Automation
4 18 (13.85%) Risk Management
5 16 (12.31%) ITIL V3
6 13 (10.00%) Change Control
6 13 (10.00%) Stakeholder Management
7 12 (9.23%) Project Management
8 8 (6.15%) Business Continuity
9 7 (5.38%) Matrix Management
9 7 (5.38%) Performance Management
10 6 (4.62%) Capacity Planning
10 6 (4.62%) Demand Forecasting
10 6 (4.62%) Business Continuity Planning
10 6 (4.62%) Programme Management
10 6 (4.62%) Supplier Management
10 6 (4.62%) Disaster Recovery
10 6 (4.62%) PRINCE2
Programming Languages
1 41 (31.54%) SQL
2 6 (4.62%) PowerShell
3 5 (3.85%) C#
4 2 (1.54%) Java
5 1 (0.77%) JavaScript
Qualifications
1 23 (17.69%) Degree
2 14 (10.77%) Security Cleared
3 8 (6.15%) SC Cleared
4 6 (4.62%) PRINCE2 Practitioner
4 6 (4.62%) ITIL Certification
5 4 (3.08%) PMP
5 4 (3.08%) PMI Certification
5 4 (3.08%) CCNP
5 4 (3.08%) CCNA
5 4 (3.08%) Cisco Certification
6 3 (2.31%) Microsoft Certification
6 3 (2.31%) MCSE
Quality Assurance & Compliance
1 24 (18.46%) SLA
2 2 (1.54%) QA
3 1 (0.77%) ISO 9001
3 1 (0.77%) ISO/IEC 27001
System Software
1 57 (43.85%) Active Directory
2 15 (11.54%) VMware Infrastructure
3 9 (6.92%) VMware ESXi
4 5 (3.85%) Xen
5 3 (2.31%) Hyper-V
6 2 (1.54%) NFS
6 2 (1.54%) ProxySG
7 1 (0.77%) UAG
Systems Management
1 8 (6.15%) WSUS
1 8 (6.15%) McAfee ePO
2 4 (3.08%) Tivoli
3 3 (2.31%) Netcool
3 3 (2.31%) OpenView
3 3 (2.31%) CiscoWorks
3 3 (2.31%) Cisco CUCM
4 2 (1.54%) Hyperic
4 2 (1.54%) Cacti
4 2 (1.54%) Nagios
5 1 (0.77%) OVSD
Vendors
1 36 (27.69%) Microsoft
2 25 (19.23%) VMware
3 23 (17.69%) Cisco
4 10 (7.69%) Dell
5 9 (6.92%) Altiris
6 8 (6.15%) McAfee
7 7 (5.38%) SAP
8 4 (3.08%) Remedy
8 4 (3.08%) HP
8 4 (3.08%) IBM
9 2 (1.54%) Oracle
9 2 (1.54%) Business Objects
9 2 (1.54%) Citrix
9 2 (1.54%) Avaya
9 2 (1.54%) Juniper
9 2 (1.54%) BMC
9 2 (1.54%) CA
9 2 (1.54%) Ericsson
9 2 (1.54%) Red Hat
9 2 (1.54%) CheckPoint
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £20000 - £26000 per annum + ben+training
Posted: 58 minutes ago
Wiltshire
Roc Search
Salary: £32000 - £35000 per annum
Posted: 1 hour ago
Swindon, Wiltshire
Prolinx
Salary: Competitive, Depending on Experience
Posted: 2 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £25000 - £29000 per annum + ben+training
Posted: 3 days ago
Swindon, Wiltshire
Prolinx
Salary: Competitive, Depending on Experience
Posted: 9 days ago
Chippenham
The People Network
Salary: £35000 - £45000 per annum + Suprerb benefits
Posted: 10 days ago