The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wiltshire region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 29 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 69 35 56
Rank change year-on-year
-34 +21
Permanent jobs citing Service Management 22 64 51
As % of all permanent IT jobs located in Wiltshire 2.37% 6.26% 3.93%
As % of the Processes & Methodologies category 2.91% 7.07% 4.50%
Number of salaries quoted 19 60 49
Median salary £28,000 £45,000 £42,500
Median salary % change year-on-year
-37.77% +5.88%
90% offered a salary of more than £26,500 £24,950 £23,000
10% offered a salary of more than £40,200 £50,150 £75,000
UK excluding London median salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
757 905 1134
As % of all permanent IT jobs located in Wiltshire 81.49% 88.55% 87.43%
Number of salaries quoted 650 808 942
Median salary £42,500 £45,000 £40,000
Median salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £29,500 £30,000 £27,500
10% offered a salary of more than £58,080 £56,500 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wiltshire region.

Service Management Salary Trend in Wiltshire

Service Management
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Management across the Wiltshire region over the 3 months to 29 September 2016.

Service Management Salary Histogram in Wiltshire

Service Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham +1 8 £32,500 -18.75% 1
Salisbury -10 7 £28,000 -16.41%
Swindon -14 4 £27,000 -41.78%
Malmesbury -4 2 £75,000 +66.66%
Corsham -19 1 £42,000 +5.00%
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 29 September 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region with a requirement for Service Management.

1 34 (62.96%) ITIL
2 20 (37.04%) Change Management
3 19 (35.19%) Windows
3 19 (35.19%) Microsoft
4 18 (33.33%) Service Delivery
4 18 (33.33%) Incident Management
5 16 (29.63%) VMware
6 15 (27.78%) ITSM
6 15 (27.78%) Problem Management
6 15 (27.78%) Security Cleared
7 13 (24.07%) SC Cleared
7 13 (24.07%) CMDB
7 13 (24.07%) Active Directory
7 13 (24.07%) MS Excel
8 12 (22.22%) Cisco
8 12 (22.22%) LAN
8 12 (22.22%) WAN
8 12 (22.22%) Remedy
9 11 (20.37%) SLA
9 11 (20.37%) MS Office
9 11 (20.37%) Remedy ITSM
10 10 (18.52%) VMware Infrastructure
10 10 (18.52%) Analytical Skills
10 10 (18.52%) BMC
11 9 (16.67%) Linux
12 8 (14.81%) Wireless
13 7 (12.96%) SharePoint
13 7 (12.96%) Citrix
13 7 (12.96%) ITIL V2
13 7 (12.96%) Windows Server

Service Management
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (12.96%) SharePoint
2 6 (11.11%) SharePoint 2010
3 5 (9.26%) MS Exchange
4 4 (7.41%) Exchange Server 2010
5 3 (5.56%) Skype for Business
6 1 (1.85%) CMS
6 1 (1.85%) IIS
6 1 (1.85%) Office Communications Server
Applications
1 13 (24.07%) MS Excel
2 11 (20.37%) MS Office
3 1 (1.85%) MS PowerPoint
3 1 (1.85%) MS Visio
Business Applications
1 11 (20.37%) Remedy ITSM
Cloud Services
1 1 (1.85%) Amazon AWS
1 1 (1.85%) Cloud Computing
1 1 (1.85%) Microsoft Azure
1 1 (1.85%) SaaS
Communications & Networking
1 12 (22.22%) LAN
1 12 (22.22%) WAN
2 8 (14.81%) Wireless
3 4 (7.41%) Firewall
3 4 (7.41%) TCP/IP
4 3 (5.56%) DHCP
4 3 (5.56%) DNS
5 2 (3.70%) Cisco Wireless
5 2 (3.70%) DSL
5 2 (3.70%) Ethernet
5 2 (3.70%) Unified Communications
5 2 (3.70%) VPN
5 2 (3.70%) Wi-Fi
6 1 (1.85%) Cisco ASA
6 1 (1.85%) MPLS
6 1 (1.85%) SAN
6 1 (1.85%) SMTP
6 1 (1.85%) VoIP
Database & Business Intelligence
1 3 (5.56%) SQL Server
2 1 (1.85%) Oracle Reports
2 1 (1.85%) SQL Server 2000
2 1 (1.85%) SQL Server 2012
2 1 (1.85%) SQL Server 2014
2 1 (1.85%) SQL Server Reporting Services
Development Applications
1 1 (1.85%) PVCS
General
1 6 (11.11%) Finance
2 2 (3.70%) Retail
3 1 (1.85%) Billing
3 1 (1.85%) Manufacturing
3 1 (1.85%) Marketing
3 1 (1.85%) Telecoms
Job Titles
1 18 (33.33%) Analyst
2 11 (20.37%) Consultant
2 11 (20.37%) ITSM Consultant
3 10 (18.52%) Remedy Consultant
3 10 (18.52%) Senior Consultant
3 10 (18.52%) Senior ITSM Consultant
3 10 (18.52%) Senior Remedy Consultant
3 10 (18.52%) Senior Support Consultant
3 10 (18.52%) Support Consultant
4 7 (12.96%) Infrastructure Support
5 6 (11.11%) 2nd Line Support
5 6 (11.11%) 2nd Line Support Analyst
5 6 (11.11%) Infrastructure Analyst
5 6 (11.11%) Infrastructure Support Analyst
5 6 (11.11%) Support Analyst
6 5 (9.26%) 3rd Line Support
6 5 (9.26%) IT Manager
6 5 (9.26%) Service Manager
7 4 (7.41%) Release Analyst
7 4 (7.41%) Release Management Analyst
Libraries, Frameworks & Software Standards
1 1 (1.85%) .NET
1 1 (1.85%) .NET Framework
1 1 (1.85%) ASP.NET
1 1 (1.85%) Web Services
Miscellaneous
1 13 (24.07%) CMDB
2 10 (18.52%) Analytical Skills
3 6 (11.11%) Fat Client
3 6 (11.11%) Thin Client
4 4 (7.41%) Data Centre
5 2 (3.70%) Clustering
5 2 (3.70%) iPhone
5 2 (3.70%) Management Information System
6 1 (1.85%) Driving Licence
6 1 (1.85%) Enterprise Software
6 1 (1.85%) Learning Management System
6 1 (1.85%) Performance Metrics
6 1 (1.85%) PKI
6 1 (1.85%) Statistics
Operating Systems
1 19 (35.19%) Windows
2 9 (16.67%) Linux
3 7 (12.96%) Windows Server
4 6 (11.11%) Windows 2000
4 6 (11.11%) Windows XP
5 4 (7.41%) Windows Server 2008
5 4 (7.41%) Windows Server 2012
6 2 (3.70%) Mac OS X
6 2 (3.70%) Windows 7
6 2 (3.70%) Windows Server 2003
Processes & Methodologies
1 34 (62.96%) ITIL
2 20 (37.04%) Change Management
3 18 (33.33%) Incident Management
3 18 (33.33%) Service Delivery
4 15 (27.78%) ITSM
4 15 (27.78%) Problem Management
5 7 (12.96%) ITIL V2
6 6 (11.11%) Configuration Management
6 6 (11.11%) Infrastructure Management
6 6 (11.11%) Virtual Environments
7 5 (9.26%) Performance Monitoring
7 5 (9.26%) Project Management
7 5 (9.26%) Release Management
7 5 (9.26%) Resource Management
8 4 (7.41%) Network Planning
8 4 (7.41%) Trend Analysis
9 3 (5.56%) Data Protection
9 3 (5.56%) GAP Analysis
9 3 (5.56%) Logistics
10 2 (3.70%) Customer Engagement
Programming Languages
1 2 (3.70%) SQL
2 1 (1.85%) C#
2 1 (1.85%) LINC
2 1 (1.85%) PowerShell
Qualifications
1 15 (27.78%) Security Cleared
2 13 (24.07%) SC Cleared
3 7 (12.96%) Degree
4 6 (11.11%) Cisco Certification
4 6 (11.11%) DV Cleared
5 5 (9.26%) CCNA
5 5 (9.26%) ITIL Foundation Certificate
6 4 (7.41%) CCNP
6 4 (7.41%) ITIL Certification
7 2 (3.70%) Microsoft Certification
8 1 (1.85%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 11 (20.37%) SLA
2 4 (7.41%) Data Quality
3 2 (3.70%) ISO/IEC 27001
4 1 (1.85%) QA
System Software
1 13 (24.07%) Active Directory
2 10 (18.52%) VMware Infrastructure
3 2 (3.70%) UAG
4 1 (1.85%) Firmware
4 1 (1.85%) vCloud
4 1 (1.85%) Virtual Desktop
4 1 (1.85%) vSphere
Systems Management
1 3 (5.56%) Cacti
1 3 (5.56%) Nagios
2 1 (1.85%) Backup Exec
2 1 (1.85%) NetBackup
2 1 (1.85%) Norton AntiVirus
2 1 (1.85%) Pingdom
2 1 (1.85%) SCCM
2 1 (1.85%) SCOM
2 1 (1.85%) Symantec Enterprise Vault
Vendors
1 19 (35.19%) Microsoft
2 16 (29.63%) VMware
3 12 (22.22%) Cisco
3 12 (22.22%) Remedy
4 10 (18.52%) BMC
5 7 (12.96%) Citrix
6 6 (11.11%) F5
7 4 (7.41%) Juniper
8 3 (5.56%) Red Hat
9 2 (3.70%) Apple
9 2 (3.70%) Avaya
9 2 (3.70%) Dell
9 2 (3.70%) Mitel
9 2 (3.70%) SolarWinds
9 2 (3.70%) Xerox
10 1 (1.85%) IronPort
10 1 (1.85%) RightFax
10 1 (1.85%) ServiceNow
10 1 (1.85%) Symantec
10 1 (1.85%) TOWER Software
Chippenham, Wiltshire
Opus Recruitment Solutions Ltd
Salary: £30000 - £35000 per annum
Posted: 6 days ago