Customer Service Jobs in Chorley

Customer Service
Lancashire > Chorley

The following table provides summary statistics for permanent job vacancies advertised in Chorley with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 8 18 -
Rank change year-on-year +10 - -
Permanent jobs citing Customer Service 10 3 0
As % of all permanent jobs advertised in Chorley 19.23% 4.05% -
As % of the Processes & Methodologies category 19.61% 4.05% -
Number of salaries quoted 10 2 0
10th Percentile £23,000 £47,875 -
25th Percentile £24,250 £48,438 -
Median annual salary (50th Percentile) £34,250 £51,250 -
Median % change year-on-year -33.17% - -
75th Percentile £62,500 £53,438 -
90th Percentile - £53,625 -
Lancashire median annual salary £27,500 £29,936 £24,000
% change year-on-year -8.14% +24.73% -20.00%

All Process and Methodology Skills
Chorley

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Chorley with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 51 74 21
As % of all permanent jobs advertised in Chorley 98.08% 100.00% 84.00%
Number of salaries quoted 46 69 19
10th Percentile £27,750 £44,500 £27,500
25th Percentile £36,000 £45,000 £41,250
Median annual salary (50th Percentile) £50,000 £52,500 £45,000
Median % change year-on-year -4.76% +16.67% +12.50%
75th Percentile £67,500 £61,250 £57,500
90th Percentile £80,000 £72,500 -
Lancashire median annual salary £50,000 £47,500 £44,000
% change year-on-year +5.26% +7.95% +10.00%

Customer Service
Job Vacancy Trend in Chorley

Job postings citing Customer Service as a proportion of all IT jobs advertised in Chorley.

Job vacancy trend for Customer Service in Chorley

Customer Service
Salary Trend in Chorley

3-month moving average salary quoted in jobs citing Customer Service in Chorley.

Salary trend for Customer Service in Chorley

Customer Service
Salary Histogram in Chorley

Salary distribution for jobs citing Customer Service in Chorley over the 6 months to 29 April 2024.

Salary histogram for Customer Service in Chorley

Customer Service
Co-occurring Skills and Capabilities in Chorley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) Microsoft Exchange
Business Applications
1 4 (40.00%) Dynamics CRM
Cloud Services
1 5 (50.00%) Azure
2 4 (40.00%) Azure DevOps
2 4 (40.00%) Dynamics 365
2 4 (40.00%) Power Automate
2 4 (40.00%) Power Platform
3 3 (30.00%) Microsoft 365
4 1 (10.00%) Entra ID
Communications & Networking
1 1 (10.00%) LAN
1 1 (10.00%) WAN
1 1 (10.00%) Wireless
General
1 5 (50.00%) Social Skills
2 4 (40.00%) Finance
2 4 (40.00%) Marketing
3 1 (10.00%) Organisational Skills
Job Titles
1 4 (40.00%) Applications Developer
1 4 (40.00%) Developer
2 3 (30.00%) Analyst
2 3 (30.00%) Service Analyst
2 3 (30.00%) Service Desk Analyst
3 2 (20.00%) 2nd Line Service Desk Analyst
3 2 (20.00%) Help Desk Agent
3 2 (20.00%) Technical Analyst
3 2 (20.00%) Technical Services Analyst
4 1 (10.00%) IT Analyst
4 1 (10.00%) IT Support
4 1 (10.00%) IT Support Technician
4 1 (10.00%) IT Technician
4 1 (10.00%) Senior
4 1 (10.00%) Senior IT Support
4 1 (10.00%) Senior IT Technician
4 1 (10.00%) Senior Support Technician
4 1 (10.00%) Senior Technician
4 1 (10.00%) Support Technician
Miscellaneous
1 1 (10.00%) Management Information System
Processes & Methodologies
1 5 (50.00%) Roadmaps
2 4 (40.00%) Agile
2 4 (40.00%) Artificial Intelligence
2 4 (40.00%) CI/CD
2 4 (40.00%) CRM
2 4 (40.00%) Customer Experience
2 4 (40.00%) DevOps
2 4 (40.00%) Test Automation
3 3 (30.00%) Change Management
4 1 (10.00%) Business Intelligence
4 1 (10.00%) Collaborative Working
4 1 (10.00%) Data Protection
4 1 (10.00%) ITIL
4 1 (10.00%) ITSM
4 1 (10.00%) Mobile Device Management
4 1 (10.00%) Problem-Solving
4 1 (10.00%) Requirements Gathering
4 1 (10.00%) Service Delivery
4 1 (10.00%) Service Management
4 1 (10.00%) Technology Roadmap
Programming Languages
1 4 (40.00%) C#
1 4 (40.00%) JavaScript
Qualifications
1 1 (10.00%) Degree
Quality Assurance & Compliance
1 3 (30.00%) SLA
System Software
1 1 (10.00%) Active Directory
Systems Management
1 1 (10.00%) FortiGate
1 1 (10.00%) Graylog
Vendors
1 5 (50.00%) Microsoft
2 1 (10.00%) Barracuda Networks
2 1 (10.00%) Cisco
2 1 (10.00%) Dell
2 1 (10.00%) Draytek
2 1 (10.00%) HP
2 1 (10.00%) Sage