Customer Experience Jobs in the City of London

Customer Experience (CX)
Central London > City of London

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 23 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 97 151 173
Rank change year-on-year +54 +22 -35
Permanent jobs citing Customer Experience 84 82 113
As % of all permanent jobs advertised in the City of London 2.52% 1.80% 1.53%
As % of the Processes & Methodologies category 2.74% 1.89% 1.60%
Number of salaries quoted 41 59 81
10th Percentile £35,000 £52,500 £52,500
25th Percentile £47,500 £61,250 £57,500
Median annual salary (50th Percentile) £65,000 £82,500 £75,000
Median % change year-on-year -21.21% +10.00% -6.25%
75th Percentile £75,250 £108,750 £110,000
90th Percentile £104,000 £115,000 £115,000
Central London median annual salary £50,000 £81,250 £75,000
% change year-on-year -38.46% +8.33% -

All Process and Methodology Skills
City of London

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 3,063 4,346 7,045
As % of all permanent jobs advertised in the City of London 91.76% 95.16% 95.51%
Number of salaries quoted 2,401 3,617 5,628
10th Percentile £41,250 £42,750 £46,029
25th Percentile £55,000 £56,250 £57,500
Median annual salary (50th Percentile) £75,000 £75,000 £72,500
Median % change year-on-year - +3.45% -
75th Percentile £95,000 £98,750 £95,000
90th Percentile £112,500 £115,000 £110,000
Central London median annual salary £72,500 £75,000 £72,500
% change year-on-year -3.33% +3.45% +3.57%

Customer Experience
Job Vacancy Trend in the City of London

Job postings citing Customer Experience as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Customer Experience in the City of London

Customer Experience
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing Customer Experience in the City of London.

Salary trend for Customer Experience in the City of London

Customer Experience
Salary Histogram in the City of London

Salary distribution for jobs citing Customer Experience in the City of London over the 6 months to 23 May 2024.

Salary histogram for Customer Experience in the City of London

Customer Experience
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.19%) Adobe Experience Manager
Applications
1 4 (4.76%) Microsoft Excel
1 4 (4.76%) Sketch
2 2 (2.38%) Microsoft Office
Business Applications
1 2 (2.38%) Infor SunSystems
2 1 (1.19%) Magento
2 1 (1.19%) SAP S/4HANA
Cloud Services
1 9 (10.71%) Azure
2 7 (8.33%) AWS
3 4 (4.76%) Entra ID
3 4 (4.76%) Figma
3 4 (4.76%) Heroku
3 4 (4.76%) Microsoft 365
3 4 (4.76%) Miro
3 4 (4.76%) Power Platform
3 4 (4.76%) SaaS
4 3 (3.57%) Amazon SQS
5 2 (2.38%) Amazon EKS
5 2 (2.38%) Amazon Kinesis
5 2 (2.38%) AWS Lambda
5 2 (2.38%) Oracle CX
5 2 (2.38%) Serverless
6 1 (1.19%) Asana
6 1 (1.19%) Dynamics 365
6 1 (1.19%) GCP
6 1 (1.19%) GitHub
6 1 (1.19%) GitHub Actions
Communications & Networking
1 3 (3.57%) TCP/IP
2 2 (2.38%) DNS
3 1 (1.19%) Internet
3 1 (1.19%) IP Telephony
3 1 (1.19%) PBX
3 1 (1.19%) VoIP
3 1 (1.19%) WebEx
Database & Business Intelligence
1 27 (32.14%) Tableau
2 4 (4.76%) Big Data
2 4 (4.76%) Power BI
2 4 (4.76%) Relational Database
3 2 (2.38%) Amazon QuickSight
3 2 (2.38%) Data Mining
3 2 (2.38%) Data Warehouse
3 2 (2.38%) MySQL
3 2 (2.38%) RDBMS
3 2 (2.38%) SQL Server
4 1 (1.19%) BigQuery
4 1 (1.19%) Data Lake
4 1 (1.19%) PostgreSQL
4 1 (1.19%) SQL Server Analysis Services
4 1 (1.19%) SQL Server Integration Services
4 1 (1.19%) SQL Server Reporting Services
Development Applications
1 25 (29.76%) Git
2 2 (2.38%) Team Foundation Server
2 2 (2.38%) Visual Studio
2 2 (2.38%) Visual Studio Code
3 1 (1.19%) Jenkins
3 1 (1.19%) JIRA
3 1 (1.19%) TeamCity
General
1 42 (50.00%) Social Skills
2 19 (22.62%) Analytical Skills
3 14 (16.67%) Finance
4 9 (10.71%) Retail
5 4 (4.76%) Games
5 4 (4.76%) German Language
5 4 (4.76%) Influencing Skills
5 4 (4.76%) Marketing
6 3 (3.57%) Legal
7 2 (2.38%) Banking
7 2 (2.38%) Retail Banking
8 1 (1.19%) Advertising
8 1 (1.19%) Corporate Banking
8 1 (1.19%) Investment Banking
8 1 (1.19%) Law
8 1 (1.19%) Presentation Skills
8 1 (1.19%) Telecoms
Job Titles
1 40 (47.62%) Senior
2 23 (27.38%) Data Scientist
2 23 (27.38%) Senior Data Scientist
3 6 (7.14%) Designer
4 5 (5.95%) Consultant
4 5 (5.95%) Product Manager
5 4 (4.76%) 1st/2nd Line Desktop Support
5 4 (4.76%) 1st/2nd Line Support
5 4 (4.76%) 2nd Line Desktop Support
5 4 (4.76%) 2nd Line Support
5 4 (4.76%) Analyst
5 4 (4.76%) Desktop Support
5 4 (4.76%) Graduate
5 4 (4.76%) Senior Designer
5 4 (4.76%) Senior UI Designer
5 4 (4.76%) Senior UI/UX Designer
5 4 (4.76%) Senior UX Designer
5 4 (4.76%) UI Designer
5 4 (4.76%) UI/UX Designer
5 4 (4.76%) UX Designer
Libraries, Frameworks & Software Standards
1 23 (27.38%) Pandas
1 23 (27.38%) PySpark
1 23 (27.38%) scikit-learn
1 23 (27.38%) TensorFlow
2 4 (4.76%) HTML
3 3 (3.57%) React
3 3 (3.57%) RESTful
4 2 (2.38%) .NET
4 2 (2.38%) .NET Core
4 2 (2.38%) .NET Framework
4 2 (2.38%) AngularJS
4 2 (2.38%) ASP.NET
4 2 (2.38%) ATL
4 2 (2.38%) JSON
4 2 (2.38%) Shiny
4 2 (2.38%) Web Services
4 2 (2.38%) XML
4 2 (2.38%) XSD
4 2 (2.38%) XSLT
5 1 (1.19%) FastAPI
Miscellaneous
1 23 (27.38%) Algorithms
2 10 (11.90%) Product Ownership
3 9 (10.71%) Onboarding
4 2 (2.38%) Data Centre
4 2 (2.38%) Robotics
4 2 (2.38%) Self-Motivation
4 2 (2.38%) Social Media
5 1 (1.19%) Enterprise Software
5 1 (1.19%) EPoS
5 1 (1.19%) Management Information System
5 1 (1.19%) Virtual Team
Processes & Methodologies
1 34 (40.48%) Actionable Insight
2 30 (35.71%) Artificial Intelligence
3 29 (34.52%) Decision-Making
3 29 (34.52%) Machine Learning
4 27 (32.14%) Mathematics
4 27 (32.14%) Statistics
5 26 (30.95%) Data Science
5 26 (30.95%) Visualisation
6 25 (29.76%) Physics
6 25 (29.76%) Root Cause Analysis
7 24 (28.57%) MLOps
7 24 (28.57%) Propensity Modelling
7 24 (28.57%) Storytelling
8 23 (27.38%) Data Munging
8 23 (27.38%) Demand Forecasting
8 23 (27.38%) Generative AI
8 23 (27.38%) Natural Language Processing
8 23 (27.38%) Neural Network
8 23 (27.38%) Predictive Modelling
8 23 (27.38%) WFM
Programming Languages
1 34 (40.48%) SQL
2 30 (35.71%) Python
3 6 (7.14%) Java
3 6 (7.14%) PowerShell
4 3 (3.57%) C#
4 3 (3.57%) C++
4 3 (3.57%) JavaScript
4 3 (3.57%) T-SQL
4 3 (3.57%) TypeScript
5 2 (2.38%) Go
5 2 (2.38%) R
5 2 (2.38%) XPath
Qualifications
1 35 (41.67%) Degree
2 28 (33.33%) Master's Degree
3 23 (27.38%) DBS Check
4 9 (10.71%) SC Cleared
4 9 (10.71%) Security Cleared
5 4 (4.76%) Computer Science Degree
6 1 (1.19%) MBA
Quality Assurance & Compliance
1 9 (10.71%) Accessibility
2 4 (4.76%) WCAG
3 2 (2.38%) Data Quality
System Software
1 4 (4.76%) Active Directory
2 1 (1.19%) Docker
Systems Management
1 1 (1.19%) Jamf Pro
1 1 (1.19%) SCCM
Vendors
1 23 (27.38%) Databricks
2 9 (10.71%) Microsoft
3 4 (4.76%) Google
3 4 (4.76%) Logitech
4 2 (2.38%) Oracle
5 1 (1.19%) Adobe
5 1 (1.19%) Optimizely
5 1 (1.19%) Salesforce
5 1 (1.19%) SAP