The first table below looks at the demand for the Desktop Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Desktop Support
Rank 252 198 204
Rank change year-on-year
-54 +6
Permanent jobs requiring a Desktop Support 67 120 137
As % of all permanent IT jobs located in the City of London 0.551% 0.914% 0.866%
As % of the Job Titles category 0.592% 0.978% 0.928%
Number of salaries quoted 57 114 125
Average salary £32,500 £30,000 £30,000
Average salary % change year-on-year
+8.33% -
90% offered a salary of more than £23,800 £23,000 £23,500
10% offered a salary of more than £50,000 £45,000 £46,500
UK excluding London average salary £25,750 £24,500 £25,000
% change year-on-year
+5.10% -2.00%
All Job Titles
City of London
Permanent IT job ads with a match in the
Job Titles category
11309 12276 14755
As % of all permanent IT jobs located in the City of London 92.99% 93.46% 93.22%
Number of salaries quoted 9765 11209 13293
Average salary £52,500 £53,500 £55,000
Average salary % change year-on-year
-1.86% -2.72%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £85,000 £80,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Desktop Support
London

Desktop Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support across the City of London region as a proportion of the total demand within the Job Titles category.

City of London Desktop Support Jobs Demand Trend

Desktop Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the City of London region.

City of London Desktop Support Salary Trend

Desktop Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support across the City of London region over the 3 months to 18 June 2013.

City of London Desktop Support Salary Histogram

Desktop Support
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT jobs across the City of London region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 127 (80.38%) Windows
2 78 (49.37%) Active Directory
3 73 (46.20%) Microsoft
4 72 (45.57%) Windows 7
5 71 (44.94%) Finance
6 65 (41.14%) MS Office
7 58 (36.71%) Blackberry
8 46 (29.11%) Citrix
9 45 (28.48%) Windows XP
10 42 (26.58%) MS Excel
11 35 (22.15%) Banking
11 35 (22.15%) ITIL
12 34 (21.52%) Microsoft Certification
13 31 (19.62%) Blackberry Enterprise Server
14 27 (17.09%) Degree
15 26 (16.46%) Bloomberg
15 26 (16.46%) MS Exchange
16 23 (14.56%) MCSE
16 23 (14.56%) Reuters
17 22 (13.92%) IBM Notes
17 22 (13.92%) Lotus
18 21 (13.29%) TCP/IP
19 20 (12.66%) MCP
20 19 (12.03%) VMware
21 18 (11.39%) IP Telephony
22 17 (10.76%) Windows Server 2008
22 17 (10.76%) Front Office
22 17 (10.76%) LAN
23 16 (10.13%) Fidessa
23 16 (10.13%) Apple

Desktop Support
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs across the City of London region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Development
1 4 (2.532%) Application Packaging
2 1 (0.633%) Software Packaging
2 1 (0.633%) COM
2 1 (0.633%) ODBC
Application Platforms
1 31 (19.62%) Blackberry Enterprise Server
2 26 (16.46%) MS Exchange
3 22 (13.92%) IBM Notes
4 8 (5.063%) Exchange Server 2010
5 4 (2.532%) Exchange Server 2007
6 2 (1.266%) WorkSite
6 2 (1.266%) SharePoint
6 2 (1.266%) IIS
7 1 (0.633%) CMS
7 1 (0.633%) Exchange Server 2003
Applications
1 65 (41.14%) MS Office
2 42 (26.58%) MS Excel
3 2 (1.266%) MS PowerPoint
4 1 (0.633%) Office 365
4 1 (0.633%) MS Visio
Business Applications
1 2 (1.266%) Remedy ITSM
1 2 (1.266%) 3000 Xtra
2 1 (0.633%) Summit
2 1 (0.633%) Front Arena
Communications & Networking
1 21 (13.29%) TCP/IP
2 18 (11.39%) IP Telephony
3 17 (10.76%) LAN
4 15 (9.494%) DNS
5 14 (8.861%) DHCP
6 11 (6.962%) WAN
7 9 (5.696%) VPN
7 9 (5.696%) Wireless
8 8 (5.063%) Network Security
9 2 (1.266%) VoIP
9 2 (1.266%) Firewall
9 2 (1.266%) SMTP
9 2 (1.266%) LDAP
10 1 (0.633%) Broadband
10 1 (0.633%) PBX
10 1 (0.633%) SMS
10 1 (0.633%) HTTP
Database & Business Intelligence
1 1 (0.633%) SQL Server
Development Applications
1 4 (2.532%) MSI
General
1 71 (44.94%) Finance
2 35 (22.15%) Banking
3 17 (10.76%) Front Office
4 15 (9.494%) Investment Banking
5 11 (6.962%) Law
6 8 (5.063%) Advertising
7 7 (4.430%) Legal
8 6 (3.797%) Financial Institution
9 3 (1.899%) Back Office
9 3 (1.899%) Telecoms
10 2 (1.266%) Manufacturing
10 2 (1.266%) Games
11 1 (0.633%) Retail
11 1 (0.633%) German Language
11 1 (0.633%) Pharmaceutical
Miscellaneous
1 58 (36.71%) Blackberry
2 6 (3.797%) Fat Client
2 6 (3.797%) Thin Client
3 4 (2.532%) iPhone
3 4 (2.532%) Computer Science
4 3 (1.899%) Video Conferencing
4 3 (1.899%) iPad
4 3 (1.899%) Mainframe
4 3 (1.899%) Fixed Income
5 2 (1.266%) Equities
5 2 (1.266%) Smartphone
5 2 (1.266%) Management Information System
5 2 (1.266%) Hedge funds
6 1 (0.633%) Life Science
6 1 (0.633%) Handset
6 1 (0.633%) Streaming Video
6 1 (0.633%) Replication
6 1 (0.633%) Spread Betting
Operating Systems
1 127 (80.38%) Windows
2 72 (45.57%) Windows 7
3 45 (28.48%) Windows XP
4 17 (10.76%) Windows Server 2008
5 9 (5.696%) Windows Server 2003
6 8 (5.063%) Windows Vista
7 6 (3.797%) Mac OS X
8 3 (1.899%) Mac OS
9 2 (1.266%) Windows 8
9 2 (1.266%) Windows 2000
10 1 (0.633%) UNIX
10 1 (0.633%) Linux
Processes & Methodologies
1 35 (22.15%) ITIL
2 13 (8.228%) Project Planning
3 10 (6.329%) Migration
4 8 (5.063%) Investment Management
5 7 (4.430%) Incident Management
6 5 (3.165%) Document Management
7 3 (1.899%) Service Delivery
7 3 (1.899%) Configuration Management
7 3 (1.899%) E-business
7 3 (1.899%) Fund Management
7 3 (1.899%) Problem Management
8 2 (1.266%) Time Management
8 2 (1.266%) ITSM
8 2 (1.266%) Risk Management
8 2 (1.266%) Project Management
8 2 (1.266%) Service Management
8 2 (1.266%) Change Management
8 2 (1.266%) Disaster Recovery
8 2 (1.266%) Business Continuity
8 2 (1.266%) Asset Management
Programming Languages
1 7 (4.430%) SQL
2 5 (3.165%) Java
3 4 (2.532%) PowerShell
4 3 (1.899%) VBScript
5 1 (0.633%) VB
5 1 (0.633%) C
Qualifications
1 34 (21.52%) Microsoft Certification
2 27 (17.09%) Degree
3 23 (14.56%) MCSE
4 20 (12.66%) MCP
5 13 (8.228%) MCDST
6 5 (3.165%) MCITP
7 4 (2.532%) MCSA
8 3 (1.899%) MCTS
8 3 (1.899%) ITIL Certification
9 2 (1.266%) A+ Certification
9 2 (1.266%) CCNA
9 2 (1.266%) Cisco Certification
10 1 (0.633%) CNA
10 1 (0.633%) CNE
10 1 (0.633%) Novell Certification
10 1 (0.633%) Avaya Certification
10 1 (0.633%) Network+ Certification
10 1 (0.633%) VTSP
Quality Assurance & Compliance
1 8 (5.063%) SLA
2 2 (1.266%) Sarbanes-Oxley
3 1 (0.633%) ISO/IEC 27001
System Software
1 78 (49.37%) Active Directory
2 6 (3.797%) XenApp
3 5 (3.165%) XenDesktop
4 3 (1.899%) vSphere
5 2 (1.266%) VMware ESX
5 2 (1.266%) VMware Infrastructure
5 2 (1.266%) Hyper-V
6 1 (0.633%) Citrix Presentation Server
Systems Management
1 10 (6.329%) SCCM
2 8 (5.063%) WSUS
3 6 (3.797%) Norton AntiVirus
4 5 (3.165%) Backup Exec
5 1 (0.633%) Systems Management Server (SMS)
Vendors
1 73 (46.20%) Microsoft
2 46 (29.11%) Citrix
3 26 (16.46%) Bloomberg
4 23 (14.56%) Reuters
5 22 (13.92%) Lotus
6 19 (12.03%) VMware
7 16 (10.13%) Apple
7 16 (10.13%) Fidessa
8 8 (5.063%) Cisco
8 8 (5.063%) Symantec
9 5 (3.165%) Tradeweb
10 3 (1.899%) LANDesk
10 3 (1.899%) AppSense
10 3 (1.899%) Remedy
11 2 (1.266%) EccoWare
11 2 (1.266%) NYFIX
11 2 (1.266%) EasyScreen
11 2 (1.266%) Hummingbird
11 2 (1.266%) Open Text
11 2 (1.266%) ION Trading
City, London
Windows Server 2008. Windows XP/7 Administration. Active Directory Administration... Blackberry Support. General Networking Support - TCP/IP... Lotus Notes an advantage but not essential... CompTIA Network + MCDST. MCP.
Kelway Ltd
Salary: From £21,000 to £24,000 per annum £21,000 - £24,000 + Benefits + Caree
Posted: 13 June 2013
City, London
THE COMPANY This is one of the leading providers of comprehensive administration & related technology solutions for wealth management, life insurance and transfer agency markets which offer a wide...
Randstad Technologies
Salary: £22000 - £25000 per annum + Package
Posted: 12 June 2013
City of London
Microsoft windows, PC hardware knowledge, Microsoft Exchange/outlook and Lotus notes 8.5. Good understanding of Windows Infrastructure, Citrix and Virtual environments. Experience with Blackberry, IOS support and...
Hays Specialist Recruitment
Salary: £30000.00 - £38000.00 per annum
Posted: 18 June 2013
City, London
As the successful Desktop Support Manager, you must have a solid technical understanding of Microsoft technologies (Windows XP, Windows 7, Windows Server 2003 and 2008 R2, MS Office...
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £40000.00 per annum + BENEFITS
Posted: 17 June 2013
City, London
IT Desktop Support Administrator, Windows 7 / 8, Active Directory, MS Exchange, £23-25,000, Central London... - Good knowledge of MS products (MS Office 2007, Windows 7 / 8, user...
Xist4 IT Recruitment
Salary: £23-25,000 + Bens
Posted: 12 June 2013
City of London
Huxley Associates
Salary: £35000 - £40000 per annum + Banking Benefits + Bonus
Posted: 5 June 2013
City of London
harringtonstarr
Salary: £32000 - £40000 per annum + Bonus and Benefits
Posted: 12 June 2013
City, London
Harrington Starr
Salary: £32000 - £40000 per annum + Bonus and Benefits
Posted: 12 June 2013
City, London
NDK Consulting.co.uk ltd
Salary: From £50,000 to £55,000 per annum Plus excellent benefits & Bonus
Posted: 16 June 2013
City, London
NDK Consulting.co.uk ltd
Salary: From £50,000 to £55,000 per annum plus excellent bens & bonus
Posted: 16 June 2013
City, London
CDI Anders Elite Ltd
Salary: £40000 per annum
Posted: 17 June 2013
City, London
Randstad Technologies
Salary: £35000.00 - £40000.00 per annum + Bonus + Benefits
Posted: 13 June 2013