The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Desktop Support
Rank 221 233 215
Rank change year-on-year
+12 -18
Permanent jobs requiring a Desktop Support 85 105 113
As % of all permanent IT jobs located in the City of London 0.78% 0.89% 0.96%
As % of the Job Titles category 0.83% 0.95% 1.02%
Number of salaries quoted 77 88 105
Average salary £32,500 £30,500 £32,500
Average salary % change year-on-year
+6.55% -6.15%
90% offered a salary of more than £24,000 £25,500 £25,200
10% offered a salary of more than £62,500 £45,000 £44,600
UK excluding London average salary £25,000 £25,500 £24,500
% change year-on-year
-1.96% +4.08%
Desktop Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10205 11027 11046
As % of all permanent IT jobs located in the City of London 93.59% 93.06% 94.30%
Number of salaries quoted 8935 9469 10030
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the City of London

Desktop Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the City of London region.

Desktop Support Salary Trend in the City of London

Desktop Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Desktop Support across the City of London region over the 3 months to 19 December 2014.

Desktop Support Salary Histogram in the City of London

Desktop Support
Top 30 Related IT Skills in the City of London

For the 6 months to 19 December 2014, IT jobs across the City of London region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 140 (80.00%) Windows
2 90 (51.43%) Active Directory
3 87 (49.71%) Windows 7
4 82 (46.86%) Finance
5 80 (45.71%) Microsoft
6 72 (41.14%) Blackberry
7 62 (35.43%) ITIL
8 55 (31.43%) Citrix
9 54 (30.86%) MS Office
10 52 (29.71%) MS Excel
11 45 (25.71%) Blackberry Enterprise Server
12 39 (22.29%) Banking
13 37 (21.14%) TCP/IP
14 36 (20.57%) Microsoft Certification
15 34 (19.43%) Reuters
15 34 (19.43%) Bloomberg
16 31 (17.71%) SCCM
17 30 (17.14%) Windows XP
18 28 (16.00%) LAN
18 28 (16.00%) Degree
19 26 (14.86%) DHCP
19 26 (14.86%) Android
20 25 (14.29%) Windows 8
20 25 (14.29%) MS Exchange
21 24 (13.71%) DNS
22 21 (12.00%) Apple
23 19 (10.86%) VMware
23 19 (10.86%) SLA
23 19 (10.86%) PowerShell
23 19 (10.86%) Investment Banking

Desktop Support
Top Related IT Skills in the City of London by Category

For the 6 months to 19 December 2014, IT jobs across the City of London region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 45 (25.71%) Blackberry Enterprise Server
2 25 (14.29%) MS Exchange
3 16 (9.14%) Exchange Server 2010
4 11 (6.29%) Exchange Server 2007
5 8 (4.57%) IBM Notes
6 6 (3.43%) Exchange Server 2013
7 5 (2.86%) SharePoint
8 4 (2.29%) Lync
9 2 (1.14%) Exchange Server 2003
10 1 (0.57%) WorkSite
10 1 (0.57%) Exchange Server 2000
10 1 (0.57%) IIS
Applications
1 54 (30.86%) MS Office
2 52 (29.71%) MS Excel
3 7 (4.00%) MS PowerPoint
4 3 (1.71%) MS Visio
Business Applications
1 10 (5.71%) Eikon
2 1 (0.57%) Front Arena
2 1 (0.57%) GoldMine
2 1 (0.57%) ReMetrica
Cloud Services
1 5 (2.86%) Office 365
2 4 (2.29%) Google Apps
Communications & Networking
1 37 (21.14%) TCP/IP
2 28 (16.00%) LAN
3 26 (14.86%) DHCP
4 24 (13.71%) DNS
5 14 (8.00%) VPN
5 14 (8.00%) WAN
6 9 (5.14%) Wireless
6 9 (5.14%) IP Telephony
7 7 (4.00%) Network Security
8 6 (3.43%) VoIP
9 4 (2.29%) ADSL
9 4 (2.29%) Firewall
10 3 (1.71%) Internet
11 2 (1.14%) Extranet
11 2 (1.14%) Broadband
11 2 (1.14%) SMTP
11 2 (1.14%) LDAP
12 1 (0.57%) Wi-Fi
12 1 (0.57%) Cisco IOS
Database & Business Intelligence
1 4 (2.29%) SQL Server
2 3 (1.71%) SQL Server 2005
3 1 (0.57%) Crystal Reports
Development Applications
1 2 (1.14%) JIRA
General
1 82 (46.86%) Finance
2 39 (22.29%) Banking
3 19 (10.86%) Investment Banking
4 14 (8.00%) Back Office
5 12 (6.86%) Front Office
6 8 (4.57%) Legal
7 7 (4.00%) Law
8 4 (2.29%) Advertising
9 3 (1.71%) Financial Institution
9 3 (1.71%) German Language
10 2 (1.14%) Marketing
10 2 (1.14%) Retail
10 2 (1.14%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (0.57%) Application Packaging
Miscellaneous
1 72 (41.14%) Blackberry
2 13 (7.43%) iPad
3 12 (6.86%) Analytical Skills
4 8 (4.57%) iPhone
5 6 (3.43%) Thin Client
5 6 (3.43%) Fat Client
6 5 (2.86%) Computer Science
6 5 (2.86%) CMDB
7 4 (2.29%) Hedge funds
8 3 (1.71%) Video Conferencing
8 3 (1.71%) Smartphone
9 1 (0.57%) Statistics
9 1 (0.57%) Handset
9 1 (0.57%) Equities
9 1 (0.57%) Xserve
9 1 (0.57%) Augmented Reality
Operating Systems
1 140 (80.00%) Windows
2 87 (49.71%) Windows 7
3 30 (17.14%) Windows XP
4 26 (14.86%) Android
5 25 (14.29%) Windows 8
6 15 (8.57%) Windows Server 2008
7 13 (7.43%) Apple iOS
8 10 (5.71%) Mac OS X
8 10 (5.71%) Windows Server 2003
9 9 (5.14%) UNIX
10 8 (4.57%) Linux
10 8 (4.57%) Windows Vista
10 8 (4.57%) Windows Server 2012
11 5 (2.86%) AIX
11 5 (2.86%) Solaris
12 2 (1.14%) Ubuntu
12 2 (1.14%) CentOS
12 2 (1.14%) Mac OS
13 1 (0.57%) Debian
13 1 (0.57%) Gentoo
Processes & Methodologies
1 62 (35.43%) ITIL
2 15 (8.57%) Change Management
3 7 (4.00%) Asset Management
4 6 (3.43%) Service Delivery
5 4 (2.29%) Stakeholder Management
6 3 (1.71%) Problem Management
6 3 (1.71%) Performance Management
6 3 (1.71%) Migration
6 3 (1.71%) Security Management
6 3 (1.71%) Service Management
7 2 (1.14%) Project Management
7 2 (1.14%) CRM
7 2 (1.14%) Document Management
7 2 (1.14%) Incident Management
7 2 (1.14%) Project Planning
7 2 (1.14%) Resource Management
7 2 (1.14%) Investment Management
7 2 (1.14%) Time Management
7 2 (1.14%) Release Management
7 2 (1.14%) Agile Software Development
Programming Languages
1 19 (10.86%) PowerShell
2 8 (4.57%) SQL
3 4 (2.29%) Java
4 2 (1.14%) VB
5 1 (0.57%) VBScript
Qualifications
1 36 (20.57%) Microsoft Certification
2 28 (16.00%) Degree
3 16 (9.14%) MCP
3 16 (9.14%) MCSE
4 9 (5.14%) MCDST
5 8 (4.57%) MCITP
6 7 (4.00%) MCSA
6 7 (4.00%) A+ Certification
7 5 (2.86%) ITIL Certification
8 4 (2.29%) SC Cleared
8 4 (2.29%) Security Cleared
9 2 (1.14%) CCNA
9 2 (1.14%) Citrix Certification
9 2 (1.14%) Cisco Certification
10 1 (0.57%) MOS
Quality Assurance & Compliance
1 19 (10.86%) SLA
2 3 (1.71%) Sarbanes-Oxley
3 1 (0.57%) ISO/IEC 27001
3 1 (0.57%) ISO 9001
System Software
1 90 (51.43%) Active Directory
2 15 (8.57%) VMware Infrastructure
3 14 (8.00%) XenApp
4 7 (4.00%) Hyper-V
5 4 (2.29%) Xen
6 3 (1.71%) XenDesktop
6 3 (1.71%) vSphere
7 2 (1.14%) Microsoft App-V
8 1 (0.57%) VMware ESX
8 1 (0.57%) VMware ESXi
Systems Management
1 31 (17.71%) SCCM
2 10 (5.71%) Norton AntiVirus
3 4 (2.29%) WSUS
4 2 (1.14%) Backup Exec
4 2 (1.14%) Sysprep
5 1 (0.57%) Cisco CUCM
5 1 (0.57%) AppDNA
5 1 (0.57%) SCOM
5 1 (0.57%) Tivoli
5 1 (0.57%) DameWare
Vendors
1 80 (45.71%) Microsoft
2 55 (31.43%) Citrix
3 34 (19.43%) Reuters
3 34 (19.43%) Bloomberg
4 21 (12.00%) Apple
5 19 (10.86%) VMware
6 15 (8.57%) Cisco
7 12 (6.86%) HP
8 11 (6.29%) Symantec
9 8 (4.57%) Lotus
9 8 (4.57%) CQG
9 8 (4.57%) Toshiba
10 5 (2.86%) Avaya
11 4 (2.29%) Fidessa
11 4 (2.29%) Oracle
11 4 (2.29%) Wyse
11 4 (2.29%) FactSet
11 4 (2.29%) AppSense
11 4 (2.29%) Mitel
11 4 (2.29%) Altiris
City, London
Senitor Associates
Salary: £24000 - £30000 per annum + Training
Posted: 3 hours ago
City, London
Harrington Starr
Salary: £25000 - £35000 per annum + competitive benefits
Posted: 3 days ago
City, London
Exponential-e
Posted: 3 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £200 - £250 per day
Posted: 4 days ago