The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Desktop Support
Rank 200 261 242
Rank change year-on-year
+61 -19
Permanent jobs requiring a Desktop Support 113 77 92
As % of all permanent IT jobs located in the City of London 1.07% 0.61% 0.77%
As % of the Job Titles category 1.15% 0.66% 0.83%
Number of salaries quoted 104 73 76
Average salary £43,000 £35,000 £33,750
Average salary % change year-on-year
+22.85% +3.70%
90% offered a salary of more than £29,500 £25,000 £22,250
10% offered a salary of more than £49,000 £47,900 £50,000
UK excluding London average salary £25,000 £25,000 £25,000
Desktop Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9848 11625 11140
As % of all permanent IT jobs located in the City of London 92.90% 92.57% 93.37%
Number of salaries quoted 8390 9773 9771
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £33,500 £32,500 £32,521
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the City of London

Desktop Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the City of London region.

Desktop Support Salary Trend in the City of London

Desktop Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Desktop Support across the City of London region over the 3 months to 17 April 2015.

Desktop Support Salary Histogram in the City of London

Desktop Support
Top 30 Related IT Skills in the City of London

For the 6 months to 17 April 2015, IT jobs across the City of London region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 198 (93.84%) Windows
2 148 (70.14%) Active Directory
3 135 (63.98%) Windows 7
4 129 (61.14%) Microsoft
5 117 (55.45%) Finance
6 115 (54.50%) Blackberry
7 98 (46.45%) ITIL
8 91 (43.13%) Microsoft Certification
9 77 (36.49%) MCSE
10 72 (34.12%) Banking
11 65 (30.81%) Investment Banking
12 64 (30.33%) MCP
13 59 (27.96%) Citrix
14 57 (27.01%) Blackberry Enterprise Server
15 56 (26.54%) Front Office
15 56 (26.54%) MS Office
16 52 (24.64%) Service Delivery
16 52 (24.64%) Financial Institution
17 51 (24.17%) Service Management
17 51 (24.17%) ServiceNow
18 49 (23.22%) Business Continuity Management
18 49 (23.22%) Business Continuity
19 39 (18.48%) MS Excel
20 38 (18.01%) MS Exchange
21 35 (16.59%) Reuters
22 32 (15.17%) VMware
23 31 (14.69%) Windows 8
24 30 (14.22%) Windows XP
25 29 (13.74%) XenApp
26 27 (12.80%) Cisco

Desktop Support
Top Related IT Skills in the City of London by Category

For the 6 months to 17 April 2015, IT jobs across the City of London region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 57 (27.01%) Blackberry Enterprise Server
2 38 (18.01%) MS Exchange
3 12 (5.69%) Exchange Server 2010
4 5 (2.37%) Exchange Server 2013
4 5 (2.37%) SharePoint
5 3 (1.42%) IBM Notes
5 3 (1.42%) Lync
6 2 (0.95%) WorkSite
7 1 (0.47%) Exchange Server 2007
Applications
1 56 (26.54%) MS Office
2 39 (18.48%) MS Excel
3 4 (1.90%) MS PowerPoint
4 3 (1.42%) MS Visio
5 2 (0.95%) Acrobat
Business Applications
1 1 (0.47%) Front Arena
1 1 (0.47%) SAP Oil and Gas
1 1 (0.47%) Dynamics CRM
1 1 (0.47%) Eikon
Cloud Services
1 8 (3.79%) Office 365
2 7 (3.32%) Google Apps
Communications & Networking
1 23 (10.90%) TCP/IP
2 19 (9.00%) DHCP
3 18 (8.53%) LAN
4 16 (7.58%) VPN
5 15 (7.11%) DNS
6 11 (5.21%) WAN
7 10 (4.74%) IP Telephony
8 8 (3.79%) Network Security
9 7 (3.32%) VoIP
10 6 (2.84%) Firewall
11 4 (1.90%) ADSL
12 3 (1.42%) Cisco IOS
13 2 (0.95%) Wireless
13 2 (0.95%) SAN
14 1 (0.47%) Internet
14 1 (0.47%) Extranet
14 1 (0.47%) Ethernet
14 1 (0.47%) IPv4
Database & Business Intelligence
1 4 (1.90%) SQL Server
2 3 (1.42%) SQL Server 2005
3 2 (0.95%) Relational Database
3 2 (0.95%) RDBMS
4 1 (0.47%) PostgreSQL
General
1 117 (55.45%) Finance
2 72 (34.12%) Banking
3 65 (30.81%) Investment Banking
4 56 (26.54%) Front Office
5 52 (24.64%) Financial Institution
6 10 (4.74%) Legal
7 7 (3.32%) Law
8 6 (2.84%) Back Office
9 5 (2.37%) Telecoms
10 4 (1.90%) Advertising
11 3 (1.42%) Marketing
12 1 (0.47%) Retail
12 1 (0.47%) Multimedia
12 1 (0.47%) Electronics
12 1 (0.47%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (1.42%) COM
2 2 (0.95%) FIX Protocol
Miscellaneous
1 115 (54.50%) Blackberry
2 10 (4.74%) iPhone
2 10 (4.74%) Hedge funds
3 8 (3.79%) Analytical Skills
4 7 (3.32%) Computer Science
5 6 (2.84%) CMDB
5 6 (2.84%) Thin Client
5 6 (2.84%) Smartphone
5 6 (2.84%) Fat Client
6 4 (1.90%) Video Conferencing
6 4 (1.90%) iPad
7 1 (0.47%) Xserve
7 1 (0.47%) Mobile Computing
7 1 (0.47%) NHS
7 1 (0.47%) Wiki
7 1 (0.47%) DTV
7 1 (0.47%) Handset
7 1 (0.47%) Equities
Operating Systems
1 198 (93.84%) Windows
2 135 (63.98%) Windows 7
3 31 (14.69%) Windows 8
4 30 (14.22%) Windows XP
5 21 (9.95%) Windows Server 2008
6 16 (7.58%) Windows Server 2003
7 10 (4.74%) UNIX
7 10 (4.74%) Android
8 9 (4.27%) Windows Server 2012
8 9 (4.27%) Linux
8 9 (4.27%) Windows Vista
9 8 (3.79%) Mac OS X
10 7 (3.32%) Apple iOS
11 6 (2.84%) AIX
11 6 (2.84%) Solaris
12 5 (2.37%) Mac OS
13 2 (0.95%) Ubuntu
13 2 (0.95%) Windows Phone
14 1 (0.47%) Debian
14 1 (0.47%) Gentoo
Processes & Methodologies
1 98 (46.45%) ITIL
2 52 (24.64%) Service Delivery
3 51 (24.17%) Service Management
4 49 (23.22%) Business Continuity Management
4 49 (23.22%) Business Continuity
5 6 (2.84%) Asset Management
6 5 (2.37%) Incident Management
6 5 (2.37%) Change Management
7 4 (1.90%) Business Intelligence
7 4 (1.90%) Investment Management
7 4 (1.90%) Mobile Device Management
8 3 (1.42%) Release Management
8 3 (1.42%) Project Management
9 2 (0.95%) Security Management
9 2 (0.95%) Workflow
9 2 (0.95%) Project Planning
9 2 (0.95%) Fund Management
9 2 (0.95%) Problem Management
9 2 (0.95%) Fault Management
9 2 (0.95%) Software Deployment
Programming Languages
1 8 (3.79%) PowerShell
2 3 (1.42%) SQL
3 1 (0.47%) VBScript
3 1 (0.47%) VB
3 1 (0.47%) Python
3 1 (0.47%) Java
3 1 (0.47%) JavaScript
Qualifications
1 91 (43.13%) Microsoft Certification
2 77 (36.49%) MCSE
3 64 (30.33%) MCP
4 20 (9.48%) MCSA
5 13 (6.16%) Degree
6 12 (5.69%) MCDST
6 12 (5.69%) MCITP
7 7 (3.32%) ITIL Certification
8 6 (2.84%) A+ Certification
9 4 (1.90%) MOS
10 3 (1.42%) CCNA
10 3 (1.42%) Cisco Certification
11 2 (0.95%) ACSP
12 1 (0.47%) SC Cleared
12 1 (0.47%) Security Cleared
12 1 (0.47%) CCNP
Quality Assurance & Compliance
1 11 (5.21%) SLA
2 1 (0.47%) Sarbanes-Oxley
2 1 (0.47%) COBIT
System Software
1 148 (70.14%) Active Directory
2 29 (13.74%) XenApp
3 23 (10.90%) VMware Infrastructure
4 18 (8.53%) Hyper-V
4 18 (8.53%) Xen
5 1 (0.47%) XenDesktop
5 1 (0.47%) vSphere
5 1 (0.47%) Terminal Services
5 1 (0.47%) Microsoft App-V
Systems Management
1 18 (8.53%) SCCM
2 6 (2.84%) WSUS
3 5 (2.37%) Norton AntiVirus
4 2 (0.95%) DameWare
5 1 (0.47%) Backup Exec
5 1 (0.47%) McAfee ePO
5 1 (0.47%) Casper Suite
Vendors
1 129 (61.14%) Microsoft
2 59 (27.96%) Citrix
3 51 (24.17%) ServiceNow
4 35 (16.59%) Reuters
5 32 (15.17%) VMware
6 27 (12.80%) Cisco
7 22 (10.43%) Bloomberg
8 19 (9.00%) Apple
9 18 (8.53%) Wyse
9 18 (8.53%) FactSet
10 12 (5.69%) Avaya
11 8 (3.79%) Altiris
12 6 (2.84%) Symantec
12 6 (2.84%) Fidessa
13 5 (2.37%) Mitel
14 4 (1.90%) HP
15 3 (1.42%) Intel
15 3 (1.42%) Lotus
15 3 (1.42%) LANDesk
15 3 (1.42%) SonicWALL
City, London
Harrington Starr
Salary: £55000 per annum
Posted: Yesterday
City of London
Hays IT - Uk Posting account
Salary: £10.00 - £12.00 per hour
Posted: 2 days ago
City, London
Proactive Appointments
Salary: From £25,000 to £30,000 per annum
Posted: 3 days ago
City, London
Robert Half
Salary: £35000 - £40000 per annum
Posted: 4 days ago
City of London
Bluefire Consulting
Salary: £32000 - £35000 per annum + Excellent Benefits
Posted: 9 days ago
City of London
Bridge Noble
Salary: £28000 - £35000 per annum + Excellent Benefits
Posted: 18 days ago
City, London
IT Lab
Salary: From £18,000 to £40,000 per annum
Posted: 22 days ago