The first table below looks at the demand for the Desktop Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Desktop Support
Rank 237 254 224
Rank change year-on-year
+17 -30
Permanent jobs requiring a Desktop Support 94 71 106
As % of all permanent IT jobs located in the City of London 0.76% 0.60% 0.82%
As % of the Job Titles category 0.83% 0.64% 0.87%
Number of salaries quoted 76 61 102
Average salary £32,000 £32,000 £30,000
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £26,500 £24,000 £22,550
10% offered a salary of more than £42,500 £40,000 £43,750
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
11391 11129 12136
As % of all permanent IT jobs located in the City of London 92.27% 93.27% 93.92%
Number of salaries quoted 9542 9767 11066
Average salary £52,500 £54,000 £55,000
Average salary % change year-on-year
-2.77% -1.81%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £77,500 £77,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Desktop Support
London

Desktop Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the City of London

Desktop Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the City of London region.

Desktop Support Salary Trend in the City of London

Desktop Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Desktop Support across the City of London region over the 3 months to 31 July 2014.

Desktop Support Salary Histogram in the City of London

Desktop Support
Top 30 Related IT Skills in the City of London

For the 6 months to 31 July 2014, IT jobs across the City of London region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 138 (80.23%) Windows
2 81 (47.09%) Windows 7
3 77 (44.77%) Active Directory
4 76 (44.19%) Microsoft
4 76 (44.19%) MS Office
5 69 (40.12%) Finance
6 60 (34.88%) Blackberry
7 51 (29.65%) ITIL
8 49 (28.49%) Citrix
9 43 (25.00%) MS Excel
10 41 (23.84%) Windows XP
11 33 (19.19%) Apple
12 32 (18.60%) Bloomberg
13 30 (17.44%) MS Exchange
13 30 (17.44%) SCCM
14 28 (16.28%) TCP/IP
14 28 (16.28%) Reuters
15 26 (15.12%) Degree
16 23 (13.37%) Blackberry Enterprise Server
17 22 (12.79%) Microsoft Certification
18 20 (11.63%) Banking
19 19 (11.05%) DNS
19 19 (11.05%) VMware
20 18 (10.47%) SLA
21 17 (9.88%) DHCP
21 17 (9.88%) Windows 8
22 16 (9.30%) VPN
22 16 (9.30%) Lotus
22 16 (9.30%) IBM Notes
23 15 (8.72%) LAN

Desktop Support
Top Related IT Skills in the City of London by Category

For the 6 months to 31 July 2014, IT jobs across the City of London region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (17.44%) MS Exchange
2 23 (13.37%) Blackberry Enterprise Server
3 16 (9.30%) IBM Notes
4 10 (5.81%) Exchange Server 2010
5 6 (3.49%) Lync
6 5 (2.91%) Exchange Server 2007
6 5 (2.91%) Exchange Server 2013
7 4 (2.33%) Exchange Server 2003
8 2 (1.16%) WorkSite
8 2 (1.16%) SharePoint
9 1 (0.58%) Apache
9 1 (0.58%) IIS
9 1 (0.58%) Exchange Server 2000
9 1 (0.58%) nginx
Applications
1 76 (44.19%) MS Office
2 43 (25.00%) MS Excel
3 7 (4.07%) MS PowerPoint
Business Applications
1 4 (2.33%) Remedy ITSM
2 2 (1.16%) Dynamics CRM
3 1 (0.58%) GoldMine
3 1 (0.58%) Eikon
Cloud Services
1 5 (2.91%) Office 365
2 1 (0.58%) Amazon AWS
Communications & Networking
1 28 (16.28%) TCP/IP
2 19 (11.05%) DNS
3 17 (9.88%) DHCP
4 16 (9.30%) VPN
5 15 (8.72%) LAN
6 12 (6.98%) WAN
7 9 (5.23%) Wi-Fi
8 6 (3.49%) Wireless
9 5 (2.91%) Network Security
10 4 (2.33%) VoIP
11 3 (1.74%) LDAP
11 3 (1.74%) Broadband
12 2 (1.16%) IP Telephony
12 2 (1.16%) SMTP
13 1 (0.58%) Internet
13 1 (0.58%) IPX
13 1 (0.58%) IPX/SPX
13 1 (0.58%) Firewall
13 1 (0.58%) Structured Cabling
Database & Business Intelligence
1 2 (1.16%) SQL Server
2 1 (0.58%) Crystal Reports
2 1 (0.58%) MySQL
2 1 (0.58%) Hadoop
Development Applications
1 2 (1.16%) MSI
General
1 69 (40.12%) Finance
2 20 (11.63%) Banking
3 12 (6.98%) Law
4 11 (6.40%) Front Office
4 11 (6.40%) Back Office
5 9 (5.23%) Legal
6 5 (2.91%) German Language
7 4 (2.33%) Investment Banking
7 4 (2.33%) Advertising
8 2 (1.16%) Financial Institution
9 1 (0.58%) Games
9 1 (0.58%) Publishing
9 1 (0.58%) Telecoms
9 1 (0.58%) French Language
9 1 (0.58%) Marketing
Libraries, Frameworks & Software Standards
1 3 (1.74%) X-Windows
1 3 (1.74%) Software Packaging
2 2 (1.16%) Web Services
3 1 (0.58%) CSS
3 1 (0.58%) .NET
3 1 (0.58%) HTML
3 1 (0.58%) jQuery
3 1 (0.58%) FIX Protocol
Miscellaneous
1 60 (34.88%) Blackberry
2 15 (8.72%) iPad
2 15 (8.72%) Smartphone
3 10 (5.81%) Hedge funds
3 10 (5.81%) Computer Science
4 8 (4.65%) Video Conferencing
5 7 (4.07%) iPhone
6 4 (2.33%) PDA
7 3 (1.74%) PKI
8 2 (1.16%) Mobile App
8 2 (1.16%) Enterprise Software
8 2 (1.16%) Derivative
8 2 (1.16%) Fixed Income
8 2 (1.16%) BBC
8 2 (1.16%) Handset
9 1 (0.58%) Foreign Exchange (FX)
9 1 (0.58%) Equities
9 1 (0.58%) Replication
9 1 (0.58%) Management Information System
9 1 (0.58%) Spread Betting
Operating Systems
1 138 (80.23%) Windows
2 81 (47.09%) Windows 7
3 41 (23.84%) Windows XP
4 17 (9.88%) Windows 8
5 14 (8.14%) Windows Server 2008
6 11 (6.40%) Windows Server 2003
6 11 (6.40%) Android
7 10 (5.81%) Apple iOS
8 9 (5.23%) Mac OS X
9 6 (3.49%) Mac OS
9 6 (3.49%) Linux
10 5 (2.91%) UNIX
10 5 (2.91%) Windows Server 2012
11 2 (1.16%) CentOS
12 1 (0.58%) Windows Vista
12 1 (0.58%) Red Hat Enterprise Linux
Processes & Methodologies
1 51 (29.65%) ITIL
2 13 (7.56%) Asset Management
3 10 (5.81%) Service Management
4 9 (5.23%) Project Planning
5 8 (4.65%) Investment Management
6 6 (3.49%) Release Management
6 6 (3.49%) Migration
6 6 (3.49%) Service Delivery
7 5 (2.91%) ITSM
7 5 (2.91%) Incident Management
7 5 (2.91%) ITIL V3
8 4 (2.33%) Problem Management
8 4 (2.33%) Change Management
8 4 (2.33%) CRM
9 3 (1.74%) Workflow
9 3 (1.74%) Software Distribution
10 2 (1.16%) Root Cause Analysis
10 2 (1.16%) Continuous Improvement
10 2 (1.16%) Time Management
10 2 (1.16%) Document Management
Programming Languages
1 13 (7.56%) SQL
2 10 (5.81%) PowerShell
3 5 (2.91%) VB
4 3 (1.74%) C#
5 2 (1.16%) JavaScript
5 2 (1.16%) VBScript
6 1 (0.58%) Shell Script
6 1 (0.58%) Python
6 1 (0.58%) Perl
Qualifications
1 26 (15.12%) Degree
2 22 (12.79%) Microsoft Certification
3 13 (7.56%) MCP
4 9 (5.23%) ITIL Certification
5 8 (4.65%) MCITP
5 8 (4.65%) MCSE
5 8 (4.65%) MCSA
6 6 (3.49%) CCNA
6 6 (3.49%) Cisco Certification
7 4 (2.33%) MCDST
8 3 (1.74%) Citrix Certification
8 3 (1.74%) A+ Certification
9 2 (1.16%) ITIL Foundation Certificate
9 2 (1.16%) SC Cleared
9 2 (1.16%) Security Cleared
10 1 (0.58%) CCNP
10 1 (0.58%) MOS
Quality Assurance & Compliance
1 18 (10.47%) SLA
2 2 (1.16%) QA
2 2 (1.16%) Sarbanes-Oxley
System Software
1 77 (44.77%) Active Directory
2 11 (6.40%) VMware Infrastructure
3 7 (4.07%) XenApp
4 6 (3.49%) XenDesktop
4 6 (3.49%) Microsoft App-V
5 5 (2.91%) vSphere
6 4 (2.33%) Hyper-V
7 3 (1.74%) XenServer
8 2 (1.16%) VMware ESXi
9 1 (0.58%) Samba
9 1 (0.58%) Postfix
9 1 (0.58%) Dovecot
Systems Management
1 30 (17.44%) SCCM
2 4 (2.33%) Norton AntiVirus
3 3 (1.74%) Backup Exec
4 2 (1.16%) Sysprep
4 2 (1.16%) McAfee ePO
4 2 (1.16%) WSUS
5 1 (0.58%) Systems Management Server (SMS)
5 1 (0.58%) Nagios
5 1 (0.58%) ARCserve
5 1 (0.58%) SCDPM
Vendors
1 76 (44.19%) Microsoft
2 49 (28.49%) Citrix
3 33 (19.19%) Apple
4 32 (18.60%) Bloomberg
5 28 (16.28%) Reuters
6 19 (11.05%) VMware
7 16 (9.30%) Lotus
8 15 (8.72%) Cisco
9 10 (5.81%) HP
10 8 (4.65%) Dell
11 7 (4.07%) AppSense
12 6 (3.49%) Remedy
13 5 (2.91%) Oracle
14 4 (2.33%) Altiris
14 4 (2.33%) Symantec
14 4 (2.33%) Avaya
14 4 (2.33%) Intel
15 3 (1.74%) Fidessa
15 3 (1.74%) BMC
15 3 (1.74%) Polycom
City, London
Lorien Resourcing
Posted: 7 hours ago
City, London
Rullion IT Plus
Posted: Yesterday
City, London
I3
Salary: £34000 - £44000 per annum + benefits
Posted: Yesterday
City, London
Exponential-e
Salary: £20000 - £25000 per annum
Posted: 3 days ago
City of London
NFP Group Ltd
Salary: £25000 - £30000 per annum
Posted: 17 days ago