The statistics below represent IT jobs advertised across the City of London region that had Desktop Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 September 2016 with a comparison to same period over 2 years.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Desktop Support
Rank 185 210 227
Rank change year-on-year
+25 +17
Permanent jobs requiring a Desktop Support 49 88 98
As % of all permanent IT jobs located in the City of London 0.82% 1.01% 0.86%
As % of the Job Titles category 0.86% 1.05% 0.90%
Number of salaries quoted 48 82 78
Median salary £33,750 £30,000 £32,500
Median salary % change year-on-year
+12.50% -7.69%
90% offered a salary of more than £26,500 £24,550 £26,350
10% offered a salary of more than £45,000 £42,500 £60,750
UK excluding London median salary £25,000 £26,500 £24,638
% change year-on-year
-5.66% +7.55%
Desktop Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
5703 8362 10889
As % of all permanent IT jobs located in the City of London 96.01% 95.60% 95.58%
Number of salaries quoted 5212 7246 9135
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £35,000 £31,500 £32,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Desktop Support
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in the City of London

Desktop Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the City of London region.

Desktop Support Salary Trend in the City of London

Desktop Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Desktop Support across the City of London region over the 3 months to 25 September 2016.

Desktop Support Salary Histogram in the City of London

Desktop Support Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 25 September 2016, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Desktop Support in the job title.

1 96 (81.36%) Windows
2 75 (63.56%) Active Directory
3 50 (42.37%) Citrix
3 50 (42.37%) MS Office
4 48 (40.68%) Microsoft
4 48 (40.68%) Windows 7
5 45 (38.14%) Finance
6 32 (27.12%) SCCM
7 31 (26.27%) ITIL
8 25 (21.19%) VMware
8 25 (21.19%) Bloomberg
8 25 (21.19%) MS Exchange
9 22 (18.64%) Legal
10 21 (17.80%) Analytical Skills
11 20 (16.95%) Windows Server 2008
12 19 (16.10%) Office 365
12 19 (16.10%) Windows 10
12 19 (16.10%) Reuters
13 18 (15.25%) Blackberry
14 16 (13.56%) XenDesktop
14 16 (13.56%) Exchange Server 2010
14 16 (13.56%) Windows Server
14 16 (13.56%) Apple
14 16 (13.56%) TCP/IP
15 15 (12.71%) LAN
15 15 (12.71%) MS Excel
15 15 (12.71%) Microsoft Certification
15 15 (12.71%) Symantec
15 15 (12.71%) Degree
16 14 (11.86%) AirWatch

Desktop Support Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (21.19%) MS Exchange
2 16 (13.56%) Exchange Server 2010
3 9 (7.63%) Blackberry Enterprise Server
4 8 (6.78%) Skype for Business
5 1 (0.85%) Exchange Server 2003
5 1 (0.85%) SharePoint
Applications
1 50 (42.37%) MS Office
2 15 (12.71%) MS Excel
3 2 (1.69%) MS PowerPoint
Business Applications
1 9 (7.63%) Eikon
2 4 (3.39%) thinkFolio
Cloud Services
1 19 (16.10%) Office 365
2 5 (4.24%) Dropbox
2 5 (4.24%) Microsoft Azure
2 5 (4.24%) OneDrive
3 4 (3.39%) Azure Active Directory
4 1 (0.85%) Adobe Creative Cloud
4 1 (0.85%) Amazon AWS
Communications & Networking
1 16 (13.56%) TCP/IP
2 15 (12.71%) LAN
3 11 (9.32%) VoIP
3 11 (9.32%) VPN
4 8 (6.78%) Skype
5 6 (5.08%) WAN
6 4 (3.39%) DNS
7 3 (2.54%) DHCP
7 3 (2.54%) IP Telephony
8 2 (1.69%) Cisco IOS
8 2 (1.69%) Wireless
9 1 (0.85%) Softphone
9 1 (0.85%) WebEx
Database & Business Intelligence
1 1 (0.85%) SQL Server
Development Applications
1 1 (0.85%) JIRA
General
1 45 (38.14%) Finance
2 22 (18.64%) Legal
3 13 (11.02%) Banking
4 12 (10.17%) Retail
5 10 (8.47%) Games
6 6 (5.08%) Financial Institution
7 5 (4.24%) Advertising
7 5 (4.24%) Law
8 2 (1.69%) Back Office
9 1 (0.85%) Investment Banking
9 1 (0.85%) Marketing
9 1 (0.85%) Publishing
Miscellaneous
1 21 (17.80%) Analytical Skills
2 18 (15.25%) Blackberry
3 8 (6.78%) Video Conferencing
4 7 (5.93%) iPhone
5 6 (5.08%) Hedge funds
5 6 (5.08%) Smartphone
6 5 (4.24%) Mobile Computing
7 3 (2.54%) Fat Client
7 3 (2.54%) Thin Client
8 2 (1.69%) Foreign Exchange (FX)
8 2 (1.69%) Management Information System
8 2 (1.69%) Mathematics
8 2 (1.69%) User Experience
9 1 (0.85%) BYOD
9 1 (0.85%) Computer Science
9 1 (0.85%) iPad
9 1 (0.85%) RSA SecurID
Operating Systems
1 96 (81.36%) Windows
2 48 (40.68%) Windows 7
3 20 (16.95%) Windows Server 2008
4 19 (16.10%) Windows 10
5 16 (13.56%) Windows Server
6 10 (8.47%) Windows Server 2012
7 9 (7.63%) Mac OS X
8 8 (6.78%) Linux
8 8 (6.78%) Windows 8
9 5 (4.24%) Android
9 5 (4.24%) Unix
10 3 (2.54%) Apple iOS
11 2 (1.69%) Mac OS
11 2 (1.69%) Windows XP
12 1 (0.85%) Red Hat Enterprise Linux
12 1 (0.85%) Windows Server 2003
Processes & Methodologies
1 31 (26.27%) ITIL
2 11 (9.32%) Service Delivery
3 9 (7.63%) Migration
4 5 (4.24%) Asset Management
4 5 (4.24%) Service Management
5 4 (3.39%) ITIL V3
6 3 (2.54%) Line Management
7 2 (1.69%) Continuous Improvement
7 2 (1.69%) Customer Engagement
7 2 (1.69%) Document Management
7 2 (1.69%) Mobile Device Management
8 1 (0.85%) Agile Software Development
8 1 (0.85%) Capacity Planning
8 1 (0.85%) Change Management
8 1 (0.85%) E-Commerce
8 1 (0.85%) Investment Management
8 1 (0.85%) Logistics
8 1 (0.85%) PRINCE2
8 1 (0.85%) Project Management
8 1 (0.85%) Stakeholder Management
Programming Languages
1 9 (7.63%) PowerShell
2 5 (4.24%) Shell Script
3 3 (2.54%) Java
4 1 (0.85%) SQL
4 1 (0.85%) VBA
4 1 (0.85%) VBScript
Qualifications
1 15 (12.71%) Degree
1 15 (12.71%) Microsoft Certification
2 11 (9.32%) MCP
3 9 (7.63%) MCSE
4 6 (5.08%) MCSA
5 5 (4.24%) MCDST
6 4 (3.39%) ITIL Certification
7 2 (1.69%) MCITP
7 2 (1.69%) MOS
7 2 (1.69%) VMware Certified Professional (VCP)
8 1 (0.85%) ACSP
8 1 (0.85%) CCNA
8 1 (0.85%) Cisco Certification
Quality Assurance & Compliance
1 2 (1.69%) SLA
System Software
1 75 (63.56%) Active Directory
2 16 (13.56%) XenDesktop
3 12 (10.17%) XenApp
4 10 (8.47%) Terminal Services
4 10 (8.47%) Virtual Desktop
5 6 (5.08%) VMware Infrastructure
6 4 (3.39%) VMware ESXi
6 4 (3.39%) vSphere
7 1 (0.85%) Microsoft App-V
7 1 (0.85%) Xen
Systems Management
1 32 (27.12%) SCCM
2 14 (11.86%) AirWatch
3 9 (7.63%) WSUS
4 4 (3.39%) McAfee ePO
4 4 (3.39%) Microsoft Intune
4 4 (3.39%) Symantec Enterprise Vault
4 4 (3.39%) XenMobile
5 1 (0.85%) Casper Suite
5 1 (0.85%) Sysprep
5 1 (0.85%) ThinApp
Vendors
1 50 (42.37%) Citrix
2 48 (40.68%) Microsoft
3 25 (21.19%) Bloomberg
3 25 (21.19%) VMware
4 19 (16.10%) Reuters
5 16 (13.56%) Apple
6 15 (12.71%) Symantec
7 13 (11.02%) Cisco
7 13 (11.02%) Fidessa
8 12 (10.17%) LANDesk
9 10 (8.47%) Mitel
10 7 (5.93%) FactSet
11 6 (5.08%) Polycom
12 5 (4.24%) Intel Security
13 4 (3.39%) Altiris
13 4 (3.39%) HP
13 4 (3.39%) Sage
14 3 (2.54%) Adobe
14 3 (2.54%) Avaya
14 3 (2.54%) Xerox
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