The statistics below represent IT jobs advertised across the City of London region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 May 2016 with a comparison to same period over 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Second Line Support
Rank 194 233 279
Rank change year-on-year
+39 +46
Permanent jobs requiring a 2nd Line Support 72 97 70
As % of all permanent IT jobs located in the City of London 1.02% 0.91% 0.56%
As % of the Job Titles category 1.07% 0.96% 0.59%
Number of salaries quoted 68 87 65
Median salary £27,750 £31,500 £30,000
Median salary % change year-on-year
-11.90% +5.00%
90% offered a salary of more than £24,850 £23,100 £23,500
10% offered a salary of more than £32,500 £41,000 £52,500
UK excluding London median salary £25,500 £24,500 £24,000
% change year-on-year
+4.08% +2.08%
2nd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6735 10104 11869
As % of all permanent IT jobs located in the City of London 95.74% 95.11% 94.69%
Number of salaries quoted 6074 8571 10011
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £34,000 £32,500 £32,000
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the City of London

2nd Line Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the City of London region.

2nd Line Support Salary Trend in the City of London

2nd Line Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the City of London region over the 3 months to 1 May 2016.

2nd Line Support Salary Histogram in the City of London

2nd Line Support Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 1 May 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring 2nd Line Support in the job title.

1 108 (85.71%) Windows
2 79 (62.70%) Windows 7
3 72 (57.14%) MS Office
4 68 (53.97%) Active Directory
5 55 (43.65%) Microsoft
6 51 (40.48%) VPN
7 45 (35.71%) LAN
8 40 (31.75%) Change Management
8 40 (31.75%) Telecoms
9 39 (30.95%) WAN
10 38 (30.16%) Patch Management
11 36 (28.57%) Exchange Server 2013
12 33 (26.19%) Windows Server 2008
13 32 (25.40%) MS Visio
13 32 (25.40%) MS Exchange
14 27 (21.43%) ITIL
14 27 (21.43%) Microsoft Certification
14 27 (21.43%) VMware
15 26 (20.63%) Windows Server
16 22 (17.46%) Citrix
17 21 (16.67%) Blackberry
18 19 (15.08%) Windows Server 2012
19 18 (14.29%) Windows 8
19 18 (14.29%) Finance
20 17 (13.49%) Exchange Server 2010
21 16 (12.70%) XenApp
21 16 (12.70%) Cisco
22 15 (11.90%) MS Excel
23 14 (11.11%) CCNA
23 14 (11.11%) Cisco Certification

2nd Line Support Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (28.57%) Exchange Server 2013
2 32 (25.40%) MS Exchange
3 17 (13.49%) Exchange Server 2010
4 14 (11.11%) Blackberry Enterprise Server
5 12 (9.52%) Exchange Server 2007
6 3 (2.38%) SharePoint
7 2 (1.59%) Exchange Server 2003
7 2 (1.59%) Skype for Business
8 1 (0.79%) Confluence
8 1 (0.79%) IBM Notes
8 1 (0.79%) IIS
Applications
1 72 (57.14%) MS Office
2 32 (25.40%) MS Visio
3 15 (11.90%) MS Excel
4 1 (0.79%) MS PowerPoint
Cloud Services
1 8 (6.35%) Office 365
2 2 (1.59%) Microsoft Azure
3 1 (0.79%) Google Apps
3 1 (0.79%) IaaS
Communications & Networking
1 51 (40.48%) VPN
2 45 (35.71%) LAN
3 39 (30.95%) WAN
4 13 (10.32%) Firewall
5 10 (7.94%) TCP/IP
5 10 (7.94%) VoIP
6 9 (7.14%) DHCP
7 8 (6.35%) DNS
8 7 (5.56%) Cisco IOS
8 7 (5.56%) SAN
9 5 (3.97%) VLAN
10 4 (3.17%) BGP
10 4 (3.17%) DMZ
10 4 (3.17%) MPLS
10 4 (3.17%) SSL
10 4 (3.17%) VPLS
10 4 (3.17%) WLAN
11 3 (2.38%) CTI
11 3 (2.38%) NAS
12 2 (1.59%) Wireless
Database & Business Intelligence
1 4 (3.17%) SQL Server
2 2 (1.59%) MySQL
2 2 (1.59%) SQL Server 2005
2 2 (1.59%) SQL Server 2008
3 1 (0.79%) Relational Database
Development Applications
1 3 (2.38%) Eclipse
2 1 (0.79%) JIRA
General
1 40 (31.75%) Telecoms
2 18 (14.29%) Finance
3 10 (7.94%) Law
4 9 (7.14%) Banking
5 4 (3.17%) Advertising
6 3 (2.38%) Legal
6 3 (2.38%) Marketing
7 2 (1.59%) Publishing
8 1 (0.79%) Financial Institution
8 1 (0.79%) Investment Banking
8 1 (0.79%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.79%) .NET
1 1 (0.79%) ASP.NET
1 1 (0.79%) CSS
1 1 (0.79%) Django
1 1 (0.79%) XML
Miscellaneous
1 21 (16.67%) Blackberry
2 10 (7.94%) iPhone
3 9 (7.14%) iPad
3 9 (7.14%) Video Conferencing
4 5 (3.97%) Mathematics
5 4 (3.17%) Driving Licence
6 3 (2.38%) Replication
7 2 (1.59%) Analytical Skills
7 2 (1.59%) Computer Science
8 1 (0.79%) CMDB
8 1 (0.79%) Data Centre
8 1 (0.79%) Performance Metrics
8 1 (0.79%) Physics
Operating Systems
1 108 (85.71%) Windows
2 79 (62.70%) Windows 7
3 33 (26.19%) Windows Server 2008
4 26 (20.63%) Windows Server
5 19 (15.08%) Windows Server 2012
6 18 (14.29%) Windows 8
7 8 (6.35%) Windows Server 2003
8 7 (5.56%) Android
9 4 (3.17%) Linux
10 3 (2.38%) Windows 10
10 3 (2.38%) Windows Phone
11 2 (1.59%) Windows XP
12 1 (0.79%) Apple iOS
12 1 (0.79%) SUSE
12 1 (0.79%) Ubuntu
12 1 (0.79%) Unix
12 1 (0.79%) Windows Vista
Processes & Methodologies
1 40 (31.75%) Change Management
2 38 (30.16%) Patch Management
3 27 (21.43%) ITIL
4 11 (8.73%) Service Management
5 7 (5.56%) ITIL V3
5 7 (5.56%) Wealth Management
6 6 (4.76%) Incident Management
6 6 (4.76%) Migration
7 5 (3.97%) Problem Management
8 4 (3.17%) Disaster Recovery
8 4 (3.17%) Time Management
9 3 (2.38%) PLM
9 3 (2.38%) Software Deployment
10 2 (1.59%) Coaching
10 2 (1.59%) Configuration Management
10 2 (1.59%) IT Audit
10 2 (1.59%) ITSM
11 1 (0.79%) Continuous Improvement
11 1 (0.79%) Presales
11 1 (0.79%) Web Filtering
Programming Languages
1 11 (8.73%) SQL
2 5 (3.97%) C
3 2 (1.59%) JavaScript
3 2 (1.59%) PowerShell
4 1 (0.79%) C#
4 1 (0.79%) Java
4 1 (0.79%) PHP
4 1 (0.79%) Python
4 1 (0.79%) Shell Script
Qualifications
1 27 (21.43%) Microsoft Certification
2 14 (11.11%) CCNA
2 14 (11.11%) Cisco Certification
3 13 (10.32%) MCSE
4 11 (8.73%) Degree
4 11 (8.73%) MCSA
5 9 (7.14%) MCITP
6 8 (6.35%) MCP
7 7 (5.56%) Citrix Certification
7 7 (5.56%) MCDST
8 3 (2.38%) CCVP
9 2 (1.59%) MCTS
10 1 (0.79%) A+ Certification
10 1 (0.79%) CCNP
10 1 (0.79%) HND
10 1 (0.79%) ITIL Certification
10 1 (0.79%) MOS
10 1 (0.79%) Network+ Certification
10 1 (0.79%) NVQ Level 3
10 1 (0.79%) NVQ Level 4
Quality Assurance & Compliance
1 9 (7.14%) SLA
System Software
1 68 (53.97%) Active Directory
2 16 (12.70%) XenApp
3 13 (10.32%) XenDesktop
4 11 (8.73%) VMware Infrastructure
5 6 (4.76%) Hyper-V
5 6 (4.76%) VMware ESX
6 1 (0.79%) Terminal Services
6 1 (0.79%) vSphere
6 1 (0.79%) Xen
Systems Management
1 7 (5.56%) Norton AntiVirus
2 5 (3.97%) SCCM
3 2 (1.59%) Systems Management Server (SMS)
4 1 (0.79%) Nagios
4 1 (0.79%) WSUS
Vendors
1 55 (43.65%) Microsoft
2 27 (21.43%) VMware
3 22 (17.46%) Citrix
4 16 (12.70%) Cisco
5 12 (9.52%) HP
6 8 (6.35%) Intel Security
7 7 (5.56%) Dell
7 7 (5.56%) Remedy
7 7 (5.56%) Symantec
7 7 (5.56%) Xerox
8 5 (3.97%) Avaya
8 5 (3.97%) Juniper
9 4 (3.17%) Brocade
9 4 (3.17%) Extreme Networks
10 3 (2.38%) CyberTech
10 3 (2.38%) LANDesk
10 3 (2.38%) Verint
11 2 (1.59%) iManage
11 2 (1.59%) MobileIron
11 2 (1.59%) SafeCom
City, London
First Point
Salary: £20000.00 - £25000.00 per annum + + Benefits
Posted: 6 hours ago
City, London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: Yesterday
City, London
Miller Maxwell Ltd
Salary: From £25,000 to £35,000 per annum + Bonus + Benefits
Posted: 4 days ago
City, London
Sainsbury's
Salary: Competitive Salary
Posted: 12 days ago
City of London
Venturi
Salary: £55000 - £65000 per annum + bonus and benefits
Posted: 16 days ago
City of London
Venturi
Salary: £70000 - £80000.00 per annum + bonus and full benefits
Posted: 23 days ago
City of London
Bluefire Consulting
Salary: £30000 - £32000 per annum + Excellent Benefits
Posted: 23 days ago