Customer Service Jobs in Colchester

Customer Service
Essex > Colchester

The following table provides summary statistics for permanent job vacancies advertised in Colchester with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 30 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
30 Apr 2024
Same period 2023 Same period 2022
Rank 19 11 2
Rank change year-on-year -8 -9 +13
Permanent jobs citing Customer Service 6 14 28
As % of all permanent jobs advertised in Colchester 4.92% 12.17% 24.56%
As % of the Processes & Methodologies category 6.32% 12.50% 24.78%
Number of salaries quoted 4 11 17
10th Percentile £31,475 £23,000 £28,500
25th Percentile £31,813 £23,500 £36,587
Median annual salary (50th Percentile) £35,250 £31,000 £80,000
Median % change year-on-year +13.71% -61.25% +115.87%
75th Percentile £38,875 £45,875 £90,000
90th Percentile £41,800 £62,500 £100,000
Essex median annual salary £32,250 £31,000 £42,500
% change year-on-year +4.03% -27.06% +14.68%

All Process and Methodology Skills
Colchester

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Colchester with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 95 112 113
As % of all permanent jobs advertised in Colchester 77.87% 97.39% 99.12%
Number of salaries quoted 63 50 59
10th Percentile £31,400 £30,500 £35,350
25th Percentile £35,375 £38,500 £45,000
Median annual salary (50th Percentile) £47,500 £51,250 £50,000
Median % change year-on-year -7.32% +2.50% +34.92%
75th Percentile £63,750 £65,750 £80,000
90th Percentile £73,750 £71,250 £96,000
Essex median annual salary £45,000 £47,610 £48,350
% change year-on-year -5.48% -1.53% +1.79%

Customer Service
Job Vacancy Trend in Colchester

Job postings citing Customer Service as a proportion of all IT jobs advertised in Colchester.

Job vacancy trend for Customer Service in Colchester

Customer Service
Salary Trend in Colchester

3-month moving average salary quoted in jobs citing Customer Service in Colchester.

Salary trend for Customer Service in Colchester

Customer Service
Co-occurring Skills and Capabilities in Colchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) CMS
Applications
1 2 (33.33%) Microsoft Excel
1 2 (33.33%) Microsoft Office
1 2 (33.33%) Microsoft Project
Cloud Services
1 1 (16.67%) Power Platform
Database & Business Intelligence
1 1 (16.67%) Power BI
General
1 3 (50.00%) Marketing
2 2 (33.33%) Finance
2 2 (33.33%) Legal
2 2 (33.33%) Retail
2 2 (33.33%) Social Skills
3 1 (16.67%) Dutch Language
3 1 (16.67%) French Language
Job Titles
1 4 (66.67%) Project Manager
2 2 (33.33%) Digital Project Manager
2 2 (33.33%) Senior
2 2 (33.33%) Senior Manager
2 2 (33.33%) Senior Project Manager
3 1 (16.67%) E-Commerce Manager
3 1 (16.67%) Technical Advisor
3 1 (16.67%) Technical Support
3 1 (16.67%) Technical Support Advisor
Libraries, Frameworks & Software Standards
1 2 (33.33%) CSS
1 2 (33.33%) HTML
Miscellaneous
1 3 (50.00%) Driving Licence
2 2 (33.33%) PMI
3 1 (16.67%) Self-Motivation
3 1 (16.67%) Social Media
Processes & Methodologies
1 4 (66.67%) PRINCE2
1 4 (66.67%) Project Management
2 2 (33.33%) Asset Management
2 2 (33.33%) Budgeting
2 2 (33.33%) Continuous Improvement
2 2 (33.33%) Contract Management
2 2 (33.33%) Cost Control
2 2 (33.33%) Digital Marketing
2 2 (33.33%) Online Marketing
2 2 (33.33%) Programme Delivery
2 2 (33.33%) Project Delivery
2 2 (33.33%) Time Management
3 1 (16.67%) E-Commerce
3 1 (16.67%) Pay per click
3 1 (16.67%) Product Information Management
3 1 (16.67%) Social Media Management
Qualifications
1 2 (33.33%) APMP
1 2 (33.33%) HNC
1 2 (33.33%) PMI Certification
Quality Assurance & Compliance
1 2 (33.33%) ISO 9001
1 2 (33.33%) QA
System Software
1 1 (16.67%) Firmware
Vendors
1 2 (33.33%) Microsoft
1 2 (33.33%) SAP