The table below looks at the statistics for Service Management skills in IT jobs advertised for the Colchester region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 5 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
5 May 2016
Same period 2015 Same period 2014
Service Management
Rank 39 36 18
Rank change year-on-year
-3 -18
Permanent jobs citing Service Management 4 10 24
As % of all permanent IT jobs located in Colchester 2.21% 5.38% 10.34%
As % of the Processes & Methodologies category 2.55% 6.49% 13.19%
Number of salaries quoted 2 10 22
Median salary £42,000 £28,000 £55,000
Median salary % change year-on-year
+50.00% -49.09%
90% offered a salary of more than £31,600 £22,000 £40,350
10% offered a salary of more than £52,400 £33,950 £57,500
UK excluding London median salary £42,500 £45,000 £47,500
% change year-on-year
-5.55% -5.26%
Service Management
Essex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Colchester region.

Processes & Methodologies Category
Colchester
Permanent IT job ads with a match in the
Processes & Methodologies category
157 154 182
As % of all permanent IT jobs located in Colchester 86.74% 82.80% 78.45%
Number of salaries quoted 136 135 168
Median salary £42,500 £35,000 £51,250
Median salary % change year-on-year
+21.42% -31.70%
90% offered a salary of more than £33,000 £22,050 £39,000
10% offered a salary of more than £62,500 £67,500 £54,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Colchester

The demand trend of job ads across the Colchester region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Colchester

Service Management
Salary Trend in Colchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Colchester region.

Service Management Salary Trend in Colchester

Service Management
Salary Histogram in Colchester

This chart provides a salary histogram for IT jobs citing Service Management across the Colchester region over the 3 months to 5 May 2016.

Service Management Salary Histogram in Colchester

Service Management
Top 30 Related IT Skills in Colchester

For the 6 months to 5 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Colchester region with a requirement for Service Management.

1 17 (60.71%) ITIL
2 15 (53.57%) ITSM
3 14 (50.00%) Law
4 11 (39.29%) Windows
5 9 (32.14%) Problem Management
5 9 (32.14%) Citrix
5 9 (32.14%) XenApp
5 9 (32.14%) Windows Server
6 8 (28.57%) Windows Server 2008
6 8 (28.57%) Legal
7 7 (25.00%) Test Management
7 7 (25.00%) Test Scripting
7 7 (25.00%) ISTQB
7 7 (25.00%) HP UFT
7 7 (25.00%) LoadRunner
7 7 (25.00%) SAP
7 7 (25.00%) MS Exchange
7 7 (25.00%) Exchange Server 2010
7 7 (25.00%) ITIL V3
7 7 (25.00%) Test Strategy
7 7 (25.00%) Analytical Skills
8 6 (21.43%) Exchange Server 2013
8 6 (21.43%) ServiceNow
8 6 (21.43%) ITIL V2
8 6 (21.43%) Service Design
8 6 (21.43%) NetApp
8 6 (21.43%) ISEB
8 6 (21.43%) Remedy
8 6 (21.43%) Remedy ITSM
8 6 (21.43%) assyst

Service Management
Top Related IT Skills in Colchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (25.00%) Exchange Server 2010
1 7 (25.00%) MS Exchange
2 6 (21.43%) Exchange Server 2013
3 1 (3.57%) Blackberry Enterprise Server
3 1 (3.57%) Documentum
3 1 (3.57%) SharePoint
3 1 (3.57%) Skype for Business
Applications
1 3 (10.71%) MS Excel
2 2 (7.14%) MS Office
Business Applications
1 6 (21.43%) assyst
1 6 (21.43%) Remedy ITSM
Cloud Services
1 1 (3.57%) Office 365
Communications & Networking
1 6 (21.43%) SAN
2 2 (7.14%) VPN
3 1 (3.57%) Internet
3 1 (3.57%) Skype
Database & Business Intelligence
1 1 (3.57%) SQL Server
1 1 (3.57%) SQL Server 2012
Development Applications
1 7 (25.00%) HP UFT
1 7 (25.00%) LoadRunner
General
1 14 (50.00%) Law
2 8 (28.57%) Legal
Job Titles
1 10 (35.71%) Team Leader
2 7 (25.00%) Test Leader
2 7 (25.00%) Test Team Leader
3 6 (21.43%) Incident and Problem Manager
3 6 (21.43%) Incident Manager
3 6 (21.43%) ITIL Incident Manager
3 6 (21.43%) ITIL Manager
3 6 (21.43%) ITIL Problem Manager
3 6 (21.43%) Problem Manager
3 6 (21.43%) Service Management Specialist
4 3 (10.71%) Applications Support
4 3 (10.71%) ITSM Specialist
4 3 (10.71%) Technical Leader
4 3 (10.71%) Technical Team Leader
5 2 (7.14%) Application Support Team Leader
5 2 (7.14%) ITIL Service Management Specialist
5 2 (7.14%) Support Team Leader
6 1 (3.57%) Exchange Support
6 1 (3.57%) SQL Analyst
6 1 (3.57%) SQL Support Analyst
Miscellaneous
1 7 (25.00%) Analytical Skills
2 4 (14.29%) Performance Metrics
3 2 (7.14%) Blackberry
4 1 (3.57%) BYOD
4 1 (3.57%) Client/Server
4 1 (3.57%) Management Information System
4 1 (3.57%) Mobile Computing
Operating Systems
1 11 (39.29%) Windows
2 9 (32.14%) Windows Server
3 8 (28.57%) Windows Server 2008
4 1 (3.57%) Windows 8
4 1 (3.57%) Windows Phone
Processes & Methodologies
1 17 (60.71%) ITIL
2 15 (53.57%) ITSM
3 9 (32.14%) Problem Management
4 7 (25.00%) ITIL V3
4 7 (25.00%) Test Management
4 7 (25.00%) Test Scripting
4 7 (25.00%) Test Strategy
5 6 (21.43%) ITIL V2
5 6 (21.43%) Service Design
6 4 (14.29%) Non-Functional Testing
7 3 (10.71%) Project Management
7 3 (10.71%) Security Patching
7 3 (10.71%) Service Delivery
8 2 (7.14%) Coaching
8 2 (7.14%) Continuous Improvement
8 2 (7.14%) Process Management
9 1 (3.57%) Change Control
9 1 (3.57%) Email Management
9 1 (3.57%) Root Cause Analysis
9 1 (3.57%) Supplier Management
Programming Languages
1 2 (7.14%) SQL
2 1 (3.57%) VBA
Qualifications
1 7 (25.00%) ISTQB
2 6 (21.43%) ISEB
3 4 (14.29%) ITIL Certification
4 2 (7.14%) Degree
Quality Assurance & Compliance
1 2 (7.14%) SLA
System Software
1 9 (32.14%) XenApp
2 3 (10.71%) Microsoft App-V
3 2 (7.14%) Active Directory
4 1 (3.57%) VMware Infrastructure
4 1 (3.57%) XenDesktop
Systems Management
1 2 (7.14%) SCCM
1 2 (7.14%) SCOM
Vendors
1 9 (32.14%) Citrix
2 7 (25.00%) SAP
3 6 (21.43%) NetApp
3 6 (21.43%) Remedy
3 6 (21.43%) ServiceNow
4 4 (14.29%) Microsoft
5 2 (7.14%) Clearswift
5 2 (7.14%) Nokia
5 2 (7.14%) Proofpoint
5 2 (7.14%) VMware
6 1 (3.57%) Adobe
6 1 (3.57%) Apple
6 1 (3.57%) Oracle