The table below looks at the statistics for Service Management skills in IT jobs advertised for the Colchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 20 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Nov 2014
Same period 2013 Same period 2012
Service Management
Rank 22 - -
Rank change year-on-year
- 0
Permanent jobs citing Service Management 8 0 0
As % of all permanent IT jobs located in Colchester 5.33% - -
As % of the Processes & Methodologies category 6.35% - -
Number of salaries quoted 8 0 0
Average salary £28,000 - -
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
Essex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Colchester region.

Processes & Methodologies Category
Colchester
Permanent IT job ads with a match in the
Processes & Methodologies category
126 136 103
As % of all permanent IT jobs located in Colchester 84.00% 78.61% 68.21%
Number of salaries quoted 104 116 91
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £32,300 £30,000 £30,000
10% offered a salary of more than £55,000 £45,000 £52,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Colchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Colchester region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Colchester

Service Management
Salary Trend in Colchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Colchester region.

Service Management Salary Trend in Colchester

Service Management
Salary Histogram in Colchester

This chart provides a salary histogram for IT jobs citing Service Management across the Colchester region over the 3 months to 20 November 2014.

Service Management Salary Histogram in Colchester

Service Management
Top 30 Related IT Skills in Colchester

For the 6 months to 20 November 2014, IT jobs across the Colchester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 21 (87.50%) ITIL
2 11 (45.83%) Windows
3 10 (41.67%) Client/Server
3 10 (41.67%) ITIL Certification
4 8 (33.33%) SQL
5 6 (25.00%) Windows Server 2008
6 5 (20.83%) Citrix
6 5 (20.83%) Law
6 5 (20.83%) Problem Management
7 4 (16.67%) XenApp
7 4 (16.67%) Service Delivery
7 4 (16.67%) ITSM
7 4 (16.67%) Linux
7 4 (16.67%) NetApp
8 3 (12.50%) Red Hat
8 3 (12.50%) Microsoft
8 3 (12.50%) Active Directory
8 3 (12.50%) MS Office
8 3 (12.50%) Configuration Management
8 3 (12.50%) Windows 7
8 3 (12.50%) Red Hat Enterprise Linux
8 3 (12.50%) Capacity Management
8 3 (12.50%) Mentoring
8 3 (12.50%) Coaching
9 2 (8.33%) Exchange Server 2013
9 2 (8.33%) SCOM
9 2 (8.33%) Performance Management
9 2 (8.33%) Remedy ITSM
9 2 (8.33%) Exchange Server 2010
9 2 (8.33%) Trend Analysis

Service Management
Top Related IT Skills in Colchester by Category

For the 6 months to 20 November 2014, IT jobs across the Colchester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.33%) MS Exchange
1 2 (8.33%) Exchange Server 2010
1 2 (8.33%) Exchange Server 2013
Applications
1 3 (12.50%) MS Office
2 2 (8.33%) MS Excel
Business Applications
1 2 (8.33%) assyst
1 2 (8.33%) Remedy ITSM
Communications & Networking
1 2 (8.33%) SAN
General
1 5 (20.83%) Law
2 2 (8.33%) Publishing
3 1 (4.17%) Legal
Job Titles
1 12 (50.00%) Analyst
1 12 (50.00%) Support Analyst
2 10 (41.67%) Applications Support
2 10 (41.67%) Applications Support Analyst
3 4 (16.67%) Problem Manager
4 3 (12.50%) Team Leader
4 3 (12.50%) Support Engineer
4 3 (12.50%) Service Desk Team Leader
5 2 (8.33%) Junior Support Analyst
5 2 (8.33%) Trainee Support Analyst
5 2 (8.33%) Linux Support Engineer
5 2 (8.33%) Windows Support Engineer
5 2 (8.33%) Junior
5 2 (8.33%) Release Manager
5 2 (8.33%) Windows Support Analyst
5 2 (8.33%) Linux Engineer
5 2 (8.33%) Linux Support
5 2 (8.33%) Trainee Analyst
5 2 (8.33%) Trainee
5 2 (8.33%) Junior Analyst
Miscellaneous
1 10 (41.67%) Client/Server
2 2 (8.33%) Management Information System
3 1 (4.17%) Data Protection Act
3 1 (4.17%) CMDB
Operating Systems
1 11 (45.83%) Windows
2 6 (25.00%) Windows Server 2008
3 4 (16.67%) Linux
4 3 (12.50%) Red Hat Enterprise Linux
4 3 (12.50%) Windows 7
5 2 (8.33%) Windows Server 2003
6 1 (4.17%) UNIX
Processes & Methodologies
1 21 (87.50%) ITIL
2 5 (20.83%) Problem Management
3 4 (16.67%) Service Delivery
3 4 (16.67%) ITSM
4 3 (12.50%) Configuration Management
4 3 (12.50%) Capacity Management
4 3 (12.50%) Mentoring
4 3 (12.50%) Coaching
5 2 (8.33%) Performance Management
5 2 (8.33%) Trend Analysis
5 2 (8.33%) ITIL V3
5 2 (8.33%) ITIL V2
5 2 (8.33%) Root Cause Analysis
5 2 (8.33%) Risk Management
5 2 (8.33%) Business Analysis
6 1 (4.17%) Supplier Management
6 1 (4.17%) Project Management
6 1 (4.17%) Change Management
6 1 (4.17%) Disaster Recovery
6 1 (4.17%) Data Protection
Programming Languages
1 8 (33.33%) SQL
2 1 (4.17%) Python
2 1 (4.17%) Bash Shell
2 1 (4.17%) Perl
Qualifications
1 10 (41.67%) ITIL Certification
System Software
1 4 (16.67%) XenApp
2 3 (12.50%) Active Directory
3 1 (4.17%) VMware Infrastructure
Systems Management
1 2 (8.33%) SCOM
Vendors
1 5 (20.83%) Citrix
2 4 (16.67%) NetApp
3 3 (12.50%) Red Hat
3 3 (12.50%) Microsoft
4 2 (8.33%) Remedy
5 1 (4.17%) VMware