The table below looks at the statistics for Service Management skills in IT jobs advertised for the Colchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 26 20 27
Rank change year-on-year
-6 +7
Permanent jobs citing Service Management 23 13 7
As % of all permanent IT jobs located in Colchester 8.88% 8.39% 4.43%
As % of the Processes & Methodologies category 10.80% 10.57% 5.11%
Number of salaries quoted 23 12 7
Average salary £55,000 £28,000 £55,000
Average salary % change year-on-year
+96.42% -49.09%
90% offered a salary of more than £48,000 £22,000 £41,100
10% offered a salary of more than £60,000 £72,550 £56,000
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
Essex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Colchester region.

Processes & Methodologies Category
Colchester
Permanent IT job ads with a match in the
Processes & Methodologies category
213 123 137
As % of all permanent IT jobs located in Colchester 82.24% 79.35% 86.71%
Number of salaries quoted 191 114 119
Average salary £50,000 £40,000 £45,500
Average salary % change year-on-year
+25.00% -12.08%
90% offered a salary of more than £30,000 £25,600 £40,000
10% offered a salary of more than £62,500 £52,500 £77,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Colchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Colchester region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Colchester

Service Management
Salary Trend in Colchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Colchester region.

Service Management Salary Trend in Colchester

Service Management
Salary Histogram in Colchester

This chart provides a salary histogram for IT jobs citing Service Management across the Colchester region over the 3 months to 10 February 2016.

Service Management Salary Histogram in Colchester

Service Management
Top 30 Related IT Skills in Colchester

For the 6 months to 10 February 2016, IT jobs across the Colchester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 27 (67.50%) ITIL
2 17 (42.50%) ITSM
3 14 (35.00%) Law
4 11 (27.50%) Problem Management
5 9 (22.50%) ITIL V3
5 9 (22.50%) ITIL Certification
5 9 (22.50%) Windows
5 9 (22.50%) Analytical Skills
6 8 (20.00%) Performance Metrics
6 8 (20.00%) Windows Server
6 8 (20.00%) SLA
6 8 (20.00%) Citrix
6 8 (20.00%) Legal
6 8 (20.00%) Windows Server 2008
6 8 (20.00%) XenApp
7 7 (17.50%) ISTQB
7 7 (17.50%) Test Management
7 7 (17.50%) Test Scripting
7 7 (17.50%) HP UFT
7 7 (17.50%) LoadRunner
7 7 (17.50%) ServiceNow
7 7 (17.50%) Test Strategy
8 6 (15.00%) Exchange Server 2010
8 6 (15.00%) Exchange Server 2013
8 6 (15.00%) NetApp
8 6 (15.00%) ISEB
8 6 (15.00%) MS Exchange
8 6 (15.00%) SAP
8 6 (15.00%) SAN
8 6 (15.00%) Remedy

Service Management
Top Related IT Skills in Colchester by Category

For the 6 months to 10 February 2016, IT jobs across the Colchester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (15.00%) Exchange Server 2010
1 6 (15.00%) Exchange Server 2013
1 6 (15.00%) MS Exchange
2 1 (2.50%) Skype for Business
Applications
1 2 (5.00%) MS Excel
2 1 (2.50%) MS Office
Business Applications
1 6 (15.00%) assyst
1 6 (15.00%) Remedy ITSM
Cloud Services
1 1 (2.50%) Office 365
Communications & Networking
1 6 (15.00%) SAN
2 1 (2.50%) Internet
2 1 (2.50%) Skype
Development Applications
1 7 (17.50%) HP UFT
1 7 (17.50%) LoadRunner
General
1 14 (35.00%) Law
2 8 (20.00%) Legal
3 1 (2.50%) Publishing
Job Titles
1 10 (25.00%) Team Leader
2 8 (20.00%) Service Management Specialist
2 8 (20.00%) Service Manager
3 7 (17.50%) ITIL Manager
3 7 (17.50%) Test Leader
3 7 (17.50%) Test Team Leader
4 6 (15.00%) Applications Support
4 6 (15.00%) Incident and Problem Manager
4 6 (15.00%) Incident Manager
4 6 (15.00%) ITIL Incident Manager
4 6 (15.00%) ITIL Problem Manager
4 6 (15.00%) Problem Manager
4 6 (15.00%) Service Desk Manager
5 4 (10.00%) Analyst
5 4 (10.00%) Applications Support Analyst
5 4 (10.00%) SQL Analyst
5 4 (10.00%) SQL Support Analyst
5 4 (10.00%) Support Analyst
6 3 (7.50%) Technical Leader
6 3 (7.50%) Technical Team Leader
Miscellaneous
1 9 (22.50%) Analytical Skills
2 8 (20.00%) Performance Metrics
3 4 (10.00%) Client/Server
4 1 (2.50%) Management Information System
4 1 (2.50%) Mobile App
Operating Systems
1 9 (22.50%) Windows
2 8 (20.00%) Windows Server
2 8 (20.00%) Windows Server 2008
Processes & Methodologies
1 27 (67.50%) ITIL
2 17 (42.50%) ITSM
3 11 (27.50%) Problem Management
4 9 (22.50%) ITIL V3
5 7 (17.50%) Test Management
5 7 (17.50%) Test Scripting
5 7 (17.50%) Test Strategy
6 6 (15.00%) ITIL V2
7 5 (12.50%) Change Control
7 5 (12.50%) Root Cause Analysis
8 4 (10.00%) Continuous Improvement
8 4 (10.00%) Non-Functional Testing
9 3 (7.50%) Change Management
9 3 (7.50%) Project Management
9 3 (7.50%) Security Patching
9 3 (7.50%) Service Delivery
10 2 (5.00%) Coaching
10 2 (5.00%) Configuration Management
11 1 (2.50%) Email Management
11 1 (2.50%) Mobile Application Development
Programming Languages
1 4 (10.00%) SQL
2 1 (2.50%) VBA
Qualifications
1 9 (22.50%) ITIL Certification
2 7 (17.50%) ISTQB
3 6 (15.00%) ISEB
4 1 (2.50%) Degree
Quality Assurance & Compliance
1 8 (20.00%) SLA
System Software
1 8 (20.00%) XenApp
2 2 (5.00%) Active Directory
2 2 (5.00%) Microsoft App-V
3 1 (2.50%) VMware Infrastructure
Systems Management
1 2 (5.00%) SCCM
1 2 (5.00%) SCOM
Vendors
1 8 (20.00%) Citrix
2 7 (17.50%) ServiceNow
3 6 (15.00%) NetApp
3 6 (15.00%) Remedy
3 6 (15.00%) SAP
4 2 (5.00%) Microsoft
5 1 (2.50%) Adobe
5 1 (2.50%) VMware