The table below looks at the statistics for Service Management skills in IT jobs advertised for the Colchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 25 - -
Rank change year-on-year
- 0
Permanent jobs citing Service Management 8 0 0
As % of all permanent IT jobs located in Colchester 6.30% - -
As % of the Processes & Methodologies category 7.77% - -
Number of salaries quoted 8 0 0
Average salary £34,000 - -
UK excluding London average salary £42,500 £45,000 £41,153
% change year-on-year
-5.55% +9.34%
Service Management
Essex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Colchester region.

Processes & Methodologies Category
Colchester
Permanent IT job ads with a match in the
Processes & Methodologies category
103 121 150
As % of all permanent IT jobs located in Colchester 81.10% 75.63% 70.42%
Number of salaries quoted 85 108 120
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £32,000 £25,000 £25,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Colchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Colchester region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Colchester

Service Management
Salary Trend in Colchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Colchester region.

Service Management Salary Trend in Colchester

Service Management
Salary Histogram in Colchester

This chart provides a salary histogram for IT jobs citing Service Management across the Colchester region over the 3 months to 19 September 2014.

Service Management Salary Histogram in Colchester

Service Management
Top 30 Related IT Skills in Colchester

For the 6 months to 19 September 2014, IT jobs across the Colchester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 31 (91.18%) ITIL
2 18 (52.94%) Windows
3 14 (41.18%) Windows Server 2008
4 13 (38.24%) Problem Management
4 13 (38.24%) ITSM
5 12 (35.29%) Citrix
5 12 (35.29%) NetApp
5 12 (35.29%) XenApp
6 9 (26.47%) Law
7 8 (23.53%) Remedy
7 8 (23.53%) ITIL Certification
7 8 (23.53%) SAN
7 8 (23.53%) MS Exchange
7 8 (23.53%) assyst
7 8 (23.53%) Exchange Server 2010
7 8 (23.53%) Remedy ITSM
7 8 (23.53%) ITIL V3
7 8 (23.53%) ITIL V2
7 8 (23.53%) Exchange Server 2013
8 7 (20.59%) Service Delivery
9 5 (14.71%) SQL
9 5 (14.71%) Client/Server
9 5 (14.71%) Business Analysis
10 4 (11.76%) Trend Analysis
10 4 (11.76%) Management Information System
10 4 (11.76%) Risk Management
10 4 (11.76%) Publishing
10 4 (11.76%) Root Cause Analysis
11 3 (8.82%) Capacity Management
11 3 (8.82%) Line Management

Service Management
Top Related IT Skills in Colchester by Category

For the 6 months to 19 September 2014, IT jobs across the Colchester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (23.53%) MS Exchange
1 8 (23.53%) Exchange Server 2010
1 8 (23.53%) Exchange Server 2013
Applications
1 3 (8.82%) MS Office
2 2 (5.88%) MS Excel
Business Applications
1 8 (23.53%) assyst
1 8 (23.53%) Remedy ITSM
Communications & Networking
1 8 (23.53%) SAN
General
1 9 (26.47%) Law
2 4 (11.76%) Publishing
Job Titles
1 12 (35.29%) Problem Manager
2 7 (20.59%) Analyst
2 7 (20.59%) Support Analyst
3 5 (14.71%) Applications Support
3 5 (14.71%) Release Manager
3 5 (14.71%) Applications Support Analyst
4 3 (8.82%) Team Leader
4 3 (8.82%) Service Manager
4 3 (8.82%) Change Manager
4 3 (8.82%) Support Engineer
4 3 (8.82%) Service Desk Team Leader
5 2 (5.88%) Service Continuity Manager
5 2 (5.88%) Linux Support Engineer
5 2 (5.88%) Windows Support Engineer
5 2 (5.88%) Windows Support Analyst
5 2 (5.88%) Disaster Recovery Manager
5 2 (5.88%) Linux Engineer
5 2 (5.88%) Linux Support
6 1 (2.94%) Help Desk Team Lead
6 1 (2.94%) Delivery Manager
Miscellaneous
1 5 (14.71%) Client/Server
2 4 (11.76%) Management Information System
3 3 (8.82%) CMDB
4 1 (2.94%) Data Protection Act
Operating Systems
1 18 (52.94%) Windows
2 14 (41.18%) Windows Server 2008
3 3 (8.82%) Red Hat Enterprise Linux
3 3 (8.82%) Windows 7
3 3 (8.82%) Linux
4 2 (5.88%) Windows Server 2003
Processes & Methodologies
1 31 (91.18%) ITIL
2 13 (38.24%) ITSM
2 13 (38.24%) Problem Management
3 8 (23.53%) ITIL V3
3 8 (23.53%) ITIL V2
4 7 (20.59%) Service Delivery
5 5 (14.71%) Business Analysis
6 4 (11.76%) Risk Management
6 4 (11.76%) Root Cause Analysis
6 4 (11.76%) Trend Analysis
7 3 (8.82%) Capacity Management
7 3 (8.82%) Line Management
7 3 (8.82%) Mentoring
7 3 (8.82%) Coaching
7 3 (8.82%) Change Management
7 3 (8.82%) Configuration Management
8 2 (5.88%) Disaster Recovery
8 2 (5.88%) Business Continuity
8 2 (5.88%) Release Management
8 2 (5.88%) Performance Management
Programming Languages
1 5 (14.71%) SQL
2 1 (2.94%) Python
2 1 (2.94%) Bash Shell
2 1 (2.94%) Perl
Qualifications
1 8 (23.53%) ITIL Certification
Quality Assurance & Compliance
1 1 (2.94%) SLA
System Software
1 12 (35.29%) XenApp
2 3 (8.82%) Active Directory
3 1 (2.94%) VMware Infrastructure
Systems Management
1 1 (2.94%) SCOM
Vendors
1 12 (35.29%) Citrix
1 12 (35.29%) NetApp
2 8 (23.53%) Remedy
3 3 (8.82%) Red Hat
3 3 (8.82%) Microsoft
4 1 (2.94%) VMware