The table below looks at the statistics for Service Management skills in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Service Management
Rank 94 92 60
Rank change year-on-year
-2 -32
Permanent jobs citing Service Management 9 18 50
As % of all permanent IT jobs located in Essex 0.90% 1.36% 3.53%
As % of the Processes & Methodologies category 1.08% 1.55% 4.50%
Number of salaries quoted 3 18 45
Average salary £40,000 £28,000 £55,000
Average salary % change year-on-year
+42.85% -49.09%
UK excluding London average salary £42,500 £45,000 £47,500
% change year-on-year
-5.55% -5.26%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
835 1160 1112
As % of all permanent IT jobs located in Essex 83.17% 87.35% 78.42%
Number of salaries quoted 638 939 905
Average salary £45,000 £45,000 £50,000
Average salary % change year-on-year
- -10.00%
90% offered a salary of more than £29,000 £30,000 £35,000
10% offered a salary of more than £72,500 £67,500 £65,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Essex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Essex region.

Service Management Salary Trend in Essex

Service Management
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Service Management across the Essex region over the 3 months to 1 May 2016.

Service Management Salary Histogram in Essex

Service Management
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Essex region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester -9 3 £29,000 +3.57% 1
Chelmsford +11 2 £40,000 +86.04%
Brentwood - 2 - -
Witham - 1 - -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 1 May 2016, IT jobs across the Essex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 39 (67.24%) ITIL
2 19 (32.76%) ITSM
3 17 (29.31%) Problem Management
4 14 (24.14%) Law
4 14 (24.14%) Windows
5 12 (20.69%) Citrix
6 11 (18.97%) Windows Server
7 10 (17.24%) Windows Server 2008
7 10 (17.24%) XenApp
7 10 (17.24%) Legal
8 9 (15.52%) ITIL Certification
8 9 (15.52%) MS Exchange
8 9 (15.52%) Change Control
8 9 (15.52%) Analytical Skills
9 8 (13.79%) Exchange Server 2010
9 8 (13.79%) ITIL V3
9 8 (13.79%) MS Office
9 8 (13.79%) Microsoft
9 8 (13.79%) Project Management
10 7 (12.07%) HP UFT
10 7 (12.07%) LoadRunner
10 7 (12.07%) Service Delivery
10 7 (12.07%) SAP
10 7 (12.07%) MS Excel
10 7 (12.07%) Test Management
10 7 (12.07%) Test Scripting
10 7 (12.07%) ISTQB
10 7 (12.07%) ITIL V2
10 7 (12.07%) Test Strategy
10 7 (12.07%) Time Management

Service Management
Top Related IT Skills in Essex by Category

For the 6 months to 1 May 2016, IT jobs across the Essex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (15.52%) MS Exchange
2 8 (13.79%) Exchange Server 2010
3 7 (12.07%) Exchange Server 2013
4 2 (3.45%) Blackberry Enterprise Server
4 2 (3.45%) SAS
4 2 (3.45%) SharePoint
5 1 (1.72%) Documentum
5 1 (1.72%) Skype for Business
Applications
1 8 (13.79%) MS Office
2 7 (12.07%) MS Excel
Business Applications
1 6 (10.34%) assyst
1 6 (10.34%) Remedy ITSM
2 2 (3.45%) Infor SunSystems
Cloud Services
1 2 (3.45%) Office 365
Communications & Networking
1 6 (10.34%) SAN
2 4 (6.90%) LAN
2 4 (6.90%) WAN
2 4 (6.90%) Wireless
3 3 (5.17%) Cisco Wireless
3 3 (5.17%) Firewall
3 3 (5.17%) Internet
3 3 (5.17%) MPLS
3 3 (5.17%) TCP/IP
3 3 (5.17%) VPN
3 3 (5.17%) WLAN
4 2 (3.45%) VoIP
5 1 (1.72%) Skype
Database & Business Intelligence
1 3 (5.17%) SQL Server
2 1 (1.72%) SQL Server 2012
Development Applications
1 7 (12.07%) HP UFT
1 7 (12.07%) LoadRunner
2 1 (1.72%) MSI
General
1 14 (24.14%) Law
2 10 (17.24%) Legal
3 6 (10.34%) Finance
4 3 (5.17%) Banking
5 1 (1.72%) French Language
5 1 (1.72%) Telecoms
Job Titles
1 12 (20.69%) Applications Support
1 12 (20.69%) Team Leader
2 8 (13.79%) Analyst
3 7 (12.07%) Support Engineer
3 7 (12.07%) Test Leader
3 7 (12.07%) Test Team Leader
4 6 (10.34%) Incident and Problem Manager
4 6 (10.34%) Incident Manager
4 6 (10.34%) ITIL Incident Manager
4 6 (10.34%) ITIL Manager
4 6 (10.34%) ITIL Problem Manager
4 6 (10.34%) Problem Manager
4 6 (10.34%) Service Management Specialist
5 5 (8.62%) Applications Support Analyst
5 5 (8.62%) Support Analyst
6 4 (6.90%) 1st Line Engineer
6 4 (6.90%) 1st Line Support
6 4 (6.90%) 1st Line Support Engineer
6 4 (6.90%) Service Manager
6 4 (6.90%) Support Team Leader
Libraries, Frameworks & Software Standards
1 3 (5.17%) Middleware
2 1 (1.72%) Software Packaging
Miscellaneous
1 9 (15.52%) Analytical Skills
2 6 (10.34%) Performance Metrics
3 3 (5.17%) Client/Server
4 2 (3.45%) Blackberry
4 2 (3.45%) User Experience
5 1 (1.72%) CMDB
5 1 (1.72%) iPad
5 1 (1.72%) iPhone
5 1 (1.72%) Management Information System
5 1 (1.72%) Reinsurance
Operating Systems
1 14 (24.14%) Windows
2 11 (18.97%) Windows Server
3 10 (17.24%) Windows Server 2008
4 2 (3.45%) Windows 7
4 2 (3.45%) Windows Phone
5 1 (1.72%) Windows Server 2012
5 1 (1.72%) Windows Vista
Processes & Methodologies
1 39 (67.24%) ITIL
2 19 (32.76%) ITSM
3 17 (29.31%) Problem Management
4 9 (15.52%) Change Control
5 8 (13.79%) ITIL V3
5 8 (13.79%) Project Management
6 7 (12.07%) ITIL V2
6 7 (12.07%) Service Delivery
6 7 (12.07%) Test Management
6 7 (12.07%) Test Scripting
6 7 (12.07%) Test Strategy
6 7 (12.07%) Time Management
7 6 (10.34%) IT Governance
7 6 (10.34%) Release Management
7 6 (10.34%) Service Design
7 6 (10.34%) Software Testing
8 4 (6.90%) Configuration Management
8 4 (6.90%) Continuous Improvement
8 4 (6.90%) Non-Functional Testing
8 4 (6.90%) Security Patching
Programming Languages
1 5 (8.62%) SQL
2 1 (1.72%) VBA
2 1 (1.72%) VBScript
Qualifications
1 9 (15.52%) ITIL Certification
2 7 (12.07%) ISTQB
3 6 (10.34%) ISEB
4 3 (5.17%) CCNA
4 3 (5.17%) CCNP
4 3 (5.17%) Cisco Certification
4 3 (5.17%) ITIL Foundation Certificate
5 2 (3.45%) Degree
Quality Assurance & Compliance
1 6 (10.34%) SLA
2 2 (3.45%) QA
System Software
1 10 (17.24%) XenApp
2 5 (8.62%) Active Directory
2 5 (8.62%) Microsoft App-V
3 1 (1.72%) VMware ESX
3 1 (1.72%) VMware Infrastructure
3 1 (1.72%) XenDesktop
Systems Management
1 5 (8.62%) SCCM
2 4 (6.90%) SCOM
3 3 (5.17%) CiscoWorks
Vendors
1 12 (20.69%) Citrix
2 8 (13.79%) Microsoft
3 7 (12.07%) SAP
3 7 (12.07%) ServiceNow
4 6 (10.34%) NetApp
4 6 (10.34%) Remedy
5 3 (5.17%) Cisco
5 3 (5.17%) SolarWinds
5 3 (5.17%) VMware
6 2 (3.45%) Apple
6 2 (3.45%) Clearswift
6 2 (3.45%) Infor
6 2 (3.45%) Nokia
6 2 (3.45%) Proofpoint
7 1 (1.72%) Adobe
7 1 (1.72%) Oracle
Colchester, Essex
Eutopia Solutions Ltd
Salary: £50000.00 - £60000.00 per annum + generous package
Posted: 2 days ago
Southend-On-Sea, Essex
Experis Ltd
Salary: £41000.00 - £52000.00 per annum
Posted: 3 days ago
Braintree, Essex
Talent Spa
Salary: Competitve plus benefits
Posted: 6 days ago
Essex
CHP
Salary: £44,127 per annum
Posted: 18 days ago