The table below looks at the statistics for Service Management skills in IT jobs advertised for the Essex region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Service Management
Rank 28 56 58
Rank change year-on-year
+28 +2
Permanent jobs citing Service Management 64 49 43
As % of all permanent IT jobs located in Essex 7.15% 3.85% 3.33%
As % of the Processes & Methodologies category 8.06% 4.36% 3.85%
Number of salaries quoted 54 44 30
Median salary £60,000 £50,000 £39,500
Median salary % change year-on-year
+20.00% +26.58%
90% offered a salary of more than £32,500 £30,694 £22,000
10% offered a salary of more than £72,000 £60,000 £59,500
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
794 1125 1116
As % of all permanent IT jobs located in Essex 88.72% 88.44% 86.31%
Number of salaries quoted 586 842 869
Median salary £50,000 £50,000 £45,000
Median salary % change year-on-year
- +11.11%
90% offered a salary of more than £33,300 £29,500 £29,000
10% offered a salary of more than £72,000 £70,000 £77,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Essex

The demand trend of job ads across the Essex region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Essex region.

Service Management Salary Trend in Essex

Service Management
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Service Management across the Essex region over the 3 months to 20 January 2017.

Service Management Salary Histogram in Essex

Service Management
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Essex region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford - 34 £61,500 -
Colchester -6 9 £60,000 +9.09%
Brentwood +10 6 - -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 20 January 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region with a requirement for Service Management.

1 103 (74.64%) ITIL
2 91 (65.94%) ITSM
3 58 (42.03%) Finance
3 58 (42.03%) ITIL V3
4 52 (37.68%) Service Delivery
5 37 (26.81%) Project Management
6 35 (25.36%) Problem Management
7 33 (23.91%) Incident Management
8 30 (21.74%) Risk Management
8 30 (21.74%) Microsoft
9 29 (21.01%) Change Management
10 25 (18.12%) Disaster Recovery
11 19 (13.77%) MS Excel
12 15 (10.87%) Asset Management
12 15 (10.87%) Stakeholder Management
12 15 (10.87%) Service Continuity Management
13 14 (10.14%) Business Continuity
14 13 (9.42%) Release Management
14 13 (9.42%) Windows
14 13 (9.42%) Transition Management
14 13 (9.42%) Service Design
15 12 (8.70%) Data Centre
15 12 (8.70%) Degree
16 11 (7.97%) MS Office
17 10 (7.25%) Legal
17 10 (7.25%) Virtual Team
18 9 (6.52%) Virtual Team Management
18 9 (6.52%) Proofpoint
18 9 (6.52%) Mobile Computing
18 9 (6.52%) Windows 8

Service Management
Top Related IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (5.07%) Exchange Server 2010
1 7 (5.07%) MS Exchange
2 6 (4.35%) Blackberry Enterprise Server
3 5 (3.62%) CMS
Applications
1 19 (13.77%) MS Excel
2 11 (7.97%) MS Office
3 1 (0.72%) MS PowerPoint
Business Applications
1 3 (2.17%) Oracle Payables
Cloud Services
1 6 (4.35%) Amazon AWS
1 6 (4.35%) iTunes
1 6 (4.35%) Microsoft Azure
2 2 (1.45%) Cloud Computing
2 2 (1.45%) Office 365
3 1 (0.72%) SaaS
Communications & Networking
1 9 (6.52%) VPN
2 2 (1.45%) H.323
2 2 (1.45%) SAN
3 1 (0.72%) Firewall
3 1 (0.72%) IMAP
3 1 (0.72%) Internet
3 1 (0.72%) Remote Desktop
3 1 (0.72%) SMTP
3 1 (0.72%) TCP/IP
3 1 (0.72%) VoIP
3 1 (0.72%) WAN
Database & Business Intelligence
1 3 (2.17%) Oracle Database
2 2 (1.45%) SQL Server
Development Applications
1 4 (2.90%) HP UFT
1 4 (2.90%) LoadRunner
General
1 58 (42.03%) Finance
2 10 (7.25%) Legal
3 6 (4.35%) Banking
3 6 (4.35%) Law
4 2 (1.45%) Telecoms
5 1 (0.72%) Publishing
Job Titles
1 39 (28.26%) IT Manager
2 38 (27.54%) Service Manager
3 32 (23.19%) Service Continuity Manager
4 31 (22.46%) IT Services Manager
5 23 (16.67%) Disaster Recovery Manager
6 20 (14.49%) Analyst
7 12 (8.70%) Administrator
7 12 (8.70%) ITIL Manager
7 12 (8.70%) ITIL Service Manager
7 12 (8.70%) Service Analyst
8 7 (5.07%) IT Analyst
8 7 (5.07%) ITIL Service Analyst
8 7 (5.07%) Service Management Analyst
9 6 (4.35%) Senior IT Manager
9 6 (4.35%) Senior Manager
10 5 (3.62%) Process Analyst
10 5 (3.62%) Test Leader
11 4 (2.90%) Head of Service Delivery
11 4 (2.90%) Incident Analyst
11 4 (2.90%) Service Operations Manager
Libraries, Frameworks & Software Standards
1 2 (1.45%) .NET
1 2 (1.45%) .NET Framework
1 2 (1.45%) Middleware
1 2 (1.45%) Web Services
Miscellaneous
1 12 (8.70%) Data Centre
2 10 (7.25%) Virtual Team
3 9 (6.52%) Blackberry
3 9 (6.52%) Mobile Computing
4 8 (5.80%) CMDB
5 7 (5.07%) Smartphone
6 5 (3.62%) Management Information System
7 3 (2.17%) Analytical Skills
7 3 (2.17%) BYOD
7 3 (2.17%) Clustering
8 2 (1.45%) Reinsurance
8 2 (1.45%) Video Conferencing
9 1 (0.72%) Computer Science
9 1 (0.72%) iPhone
9 1 (0.72%) Statistics
Operating Systems
1 13 (9.42%) Windows
2 9 (6.52%) Windows 8
3 7 (5.07%) Windows Phone
4 6 (4.35%) Windows 10
5 3 (2.17%) Windows Server
6 1 (0.72%) Windows 7
6 1 (0.72%) Windows Server 2008
6 1 (0.72%) Windows Server 2012
Processes & Methodologies
1 103 (74.64%) ITIL
2 91 (65.94%) ITSM
3 58 (42.03%) ITIL V3
4 52 (37.68%) Service Delivery
5 37 (26.81%) Project Management
6 35 (25.36%) Problem Management
7 33 (23.91%) Incident Management
8 30 (21.74%) Risk Management
9 29 (21.01%) Change Management
10 25 (18.12%) Disaster Recovery
11 15 (10.87%) Asset Management
11 15 (10.87%) Service Continuity Management
11 15 (10.87%) Stakeholder Management
12 14 (10.14%) Business Continuity
13 13 (9.42%) Release Management
13 13 (9.42%) Service Design
13 13 (9.42%) Transition Management
14 9 (6.52%) Logistics
14 9 (6.52%) Process Management
14 9 (6.52%) Virtual Team Management
Programming Languages
1 4 (2.90%) SQL
2 3 (2.17%) PL/SQL
2 3 (2.17%) Shell Script
3 1 (0.72%) PHP
Qualifications
1 12 (8.70%) Degree
2 5 (3.62%) ISEB
2 5 (3.62%) ISTQB
2 5 (3.62%) ITIL Certification
3 2 (1.45%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 9 (6.52%) SLA
2 2 (1.45%) QA
System Software
1 4 (2.90%) Active Directory
Systems Management
1 6 (4.35%) Microsoft Intune
1 6 (4.35%) SCCM
2 3 (2.17%) Data Guard
2 3 (2.17%) Oracle Enterprise Manager
2 3 (2.17%) Oracle RMAN
3 2 (1.45%) Cisco UCCE
Vendors
1 30 (21.74%) Microsoft
2 9 (6.52%) Clearswift
2 9 (6.52%) Nokia
2 9 (6.52%) Proofpoint
3 7 (5.07%) Apple
4 5 (3.62%) SAP
4 5 (3.62%) ServiceNow
4 5 (3.62%) Sun
5 3 (2.17%) Oracle
6 2 (1.45%) Avaya
6 2 (1.45%) Cisco
6 2 (1.45%) Citrix
6 2 (1.45%) Polycom
6 2 (1.45%) SolarWinds
6 2 (1.45%) Verint