The table below looks at the statistics for Service Management skills in IT jobs advertised for the Essex region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 31 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
31 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 57 61 64
Rank change year-on-year
+4 +3
Permanent jobs citing Service Management 34 35 21
As % of all permanent IT jobs located in Essex 3.28% 2.79% 1.90%
As % of the Processes & Methodologies category 3.84% 3.42% 2.47%
Number of salaries quoted 27 29 17
Median salary £50,000 £48,000 £43,500
Median salary % change year-on-year
+4.16% +10.34%
90% offered a salary of more than £32,500 £35,000 £28,000
10% offered a salary of more than £73,650 £65,500 £66,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
886 1024 851
As % of all permanent IT jobs located in Essex 85.52% 81.66% 77.08%
Number of salaries quoted 715 753 670
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £32,500 £32,500 £31,000
10% offered a salary of more than £67,500 £67,500 £72,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Essex

The demand trend of job ads across the Essex region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Essex region.

Service Management Salary Trend in Essex

Service Management
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Service Management across the Essex region over the 3 months to 31 August 2016.

Service Management Salary Histogram in Essex

Service Management
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Essex region over the 3 months to 31 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford +5 14 £37,500 -21.87% 4
Colchester +2 9 £60,000 +17.07% 1
Braintree - 5 £60,000 -
Brentwood +3 1 - -
Basildon - 1 £32,500 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 31 August 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region with a requirement for Service Management.

1 40 (72.73%) ITIL
2 34 (61.82%) ITSM
3 23 (41.82%) Microsoft
4 21 (38.18%) Problem Management
5 20 (36.36%) Service Delivery
6 19 (34.55%) Windows
7 17 (30.91%) Configuration Management
7 17 (30.91%) Process Management
8 16 (29.09%) ITIL V3
9 15 (27.27%) Proofpoint
9 15 (27.27%) Clearswift
9 15 (27.27%) Blackberry
9 15 (27.27%) VPN
10 14 (25.45%) MS Exchange
10 14 (25.45%) Incident Management
10 14 (25.45%) Supplier Management
10 14 (25.45%) Office 365
11 13 (23.64%) Exchange Server 2010
11 13 (23.64%) Windows Phone
11 13 (23.64%) Smartphone
11 13 (23.64%) Finance
11 13 (23.64%) MS Excel
11 13 (23.64%) Apple
12 12 (21.82%) Nokia
13 11 (20.00%) Change Management
14 10 (18.18%) Transition Management
14 10 (18.18%) Continuous Improvement
15 9 (16.36%) Mobile Computing
15 9 (16.36%) Service Design
15 9 (16.36%) Asset Management

Service Management
Top Related IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (25.45%) MS Exchange
2 13 (23.64%) Exchange Server 2010
3 6 (10.91%) Blackberry Enterprise Server
4 2 (3.64%) SharePoint
5 1 (1.82%) Documentum
5 1 (1.82%) Exchange Server 2013
5 1 (1.82%) WebLogic
Applications
1 13 (23.64%) MS Excel
2 5 (9.09%) MS Office
Business Applications
1 1 (1.82%) Dynamics NAV
1 1 (1.82%) Oracle BPM
1 1 (1.82%) Remedy ITSM
Cloud Services
1 14 (25.45%) Office 365
2 6 (10.91%) iTunes
3 1 (1.82%) SaaS
Communications & Networking
1 15 (27.27%) VPN
2 1 (1.82%) DHCP
2 1 (1.82%) DNS
2 1 (1.82%) Firewall
2 1 (1.82%) H.323
2 1 (1.82%) LAN
2 1 (1.82%) Network Security
2 1 (1.82%) VoIP
2 1 (1.82%) WAN
Database & Business Intelligence
1 2 (3.64%) SQL Server
2 1 (1.82%) Oracle Database
2 1 (1.82%) RDBMS
2 1 (1.82%) Relational Database
2 1 (1.82%) SQL Server 2012
Development Applications
1 1 (1.82%) Jenkins
1 1 (1.82%) Maven
1 1 (1.82%) MSI
1 1 (1.82%) Team Foundation Server
General
1 13 (23.64%) Finance
2 7 (12.73%) Law
3 2 (3.64%) Telecoms
4 1 (1.82%) French Language
4 1 (1.82%) Legal
Job Titles
1 12 (21.82%) Analyst
2 8 (14.55%) IT Manager
3 6 (10.91%) Change Analyst
3 6 (10.91%) IT Services Manager
3 6 (10.91%) ITIL Change Analyst
4 5 (9.09%) Change Management Analyst
4 5 (9.09%) Infrastructure Manager
4 5 (9.09%) Service Analyst
4 5 (9.09%) Service Continuity Manager
4 5 (9.09%) Service Manager
5 4 (7.27%) Applications Support
5 4 (7.27%) Applications Support Analyst
5 4 (7.27%) Blackberry Consultant
5 4 (7.27%) Consultant
5 4 (7.27%) ITIL Service Analyst
5 4 (7.27%) Messaging Consultant
5 4 (7.27%) Support Analyst
6 3 (5.45%) Incident Analyst
6 3 (5.45%) SQL Analyst
6 3 (5.45%) SQL Support Analyst
Libraries, Frameworks & Software Standards
1 2 (3.64%) Middleware
2 1 (1.82%) J2EE
2 1 (1.82%) Oracle Fusion
2 1 (1.82%) Software Packaging
Miscellaneous
1 15 (27.27%) Blackberry
2 13 (23.64%) Smartphone
3 9 (16.36%) Mobile Computing
4 5 (9.09%) iPhone
4 5 (9.09%) Management Information System
5 3 (5.45%) Client/Server
5 3 (5.45%) CMDB
6 2 (3.64%) Analytical Skills
6 2 (3.64%) BYOD
7 1 (1.82%) Computer Science
7 1 (1.82%) iPad
7 1 (1.82%) Reinsurance
7 1 (1.82%) Statistics
7 1 (1.82%) User Experience
7 1 (1.82%) Video Conferencing
7 1 (1.82%) Virtual Team
Operating Systems
1 19 (34.55%) Windows
2 13 (23.64%) Windows Phone
3 3 (5.45%) Windows Server
4 2 (3.64%) Windows 7
4 2 (3.64%) Windows 8
4 2 (3.64%) Windows Server 2008
4 2 (3.64%) Windows Server 2012
5 1 (1.82%) Unix
5 1 (1.82%) Windows Vista
Processes & Methodologies
1 40 (72.73%) ITIL
2 34 (61.82%) ITSM
3 21 (38.18%) Problem Management
4 20 (36.36%) Service Delivery
5 17 (30.91%) Configuration Management
5 17 (30.91%) Process Management
6 16 (29.09%) ITIL V3
7 14 (25.45%) Incident Management
7 14 (25.45%) Supplier Management
8 11 (20.00%) Change Management
9 10 (18.18%) Continuous Improvement
9 10 (18.18%) Transition Management
10 9 (16.36%) Asset Management
10 9 (16.36%) Service Design
11 6 (10.91%) PRINCE2
12 5 (9.09%) Service Continuity Management
13 4 (7.27%) Disaster Recovery
13 4 (7.27%) Project Management
14 3 (5.45%) Time Management
15 2 (3.64%) Operations Management
Programming Languages
1 5 (9.09%) SQL
2 1 (1.82%) PHP
2 1 (1.82%) T-SQL
2 1 (1.82%) VBScript
Qualifications
1 6 (10.91%) ITIL Certification
2 4 (7.27%) Degree
3 1 (1.82%) ITIL Foundation Certificate
3 1 (1.82%) PRINCE2 Certification
Quality Assurance & Compliance
1 1 (1.82%) ISO/IEC 27001
1 1 (1.82%) PCI DSS
1 1 (1.82%) SLA
System Software
1 3 (5.45%) Active Directory
2 2 (3.64%) Microsoft App-V
3 1 (1.82%) Virtual Desktop
3 1 (1.82%) XenApp
3 1 (1.82%) XenDesktop
Systems Management
1 1 (1.82%) Cisco UCCE
1 1 (1.82%) SCCM
Vendors
1 23 (41.82%) Microsoft
2 15 (27.27%) Clearswift
2 15 (27.27%) Proofpoint
3 13 (23.64%) Apple
4 12 (21.82%) Nokia
5 3 (5.45%) Citrix
6 2 (3.64%) Oracle
6 2 (3.64%) SAP
6 2 (3.64%) ServiceNow
7 1 (1.82%) Avaya
7 1 (1.82%) Cisco
7 1 (1.82%) Polycom
7 1 (1.82%) Remedy
7 1 (1.82%) Samsung
7 1 (1.82%) SolarWinds
7 1 (1.82%) Verint
7 1 (1.82%) VMware
Essex
33-6 Consultancy Limited
Posted: 10 hours ago
Chelmsford, Essex
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 23 hours ago
Chelmsford, Essex
Red10
Salary: £40000 - £50000 per annum
Posted: 4 days ago
Chelmsford, Essex
Red10
Salary: £65000 - £75000 per annum
Posted: 4 days ago
Colchester, Essex
Eutopia Solutions Ltd
Salary: £50000.00 - £60000.00 per annum + generous package
Posted: 4 days ago