The table below looks at the statistics for Service Management skills in IT jobs advertised for the Essex region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 27 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Service Management
Rank 73 79 66
Rank change year-on-year
+6 -13
Permanent jobs citing Service Management 21 25 46
As % of all permanent IT jobs located in Essex 2.16% 2.02% 3.29%
As % of the Processes & Methodologies category 2.64% 2.30% 4.19%
Number of salaries quoted 11 24 44
Median salary £50,750 £42,500 £55,000
Median salary % change year-on-year
+19.41% -22.72%
90% offered a salary of more than £40,000 £23,800 £22,500
10% offered a salary of more than £61,500 £73,750 £65,000
UK excluding London median salary £42,091 £45,000 £46,250
% change year-on-year
-6.46% -2.70%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
794 1085 1097
As % of all permanent IT jobs located in Essex 81.77% 87.57% 78.47%
Number of salaries quoted 621 852 906
Median salary £45,000 £45,000 £50,000
Median salary % change year-on-year
- -10.00%
90% offered a salary of more than £27,500 £30,000 £35,000
10% offered a salary of more than £67,500 £70,000 £65,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Essex

The demand trend of job ads across the Essex region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Essex region.

Service Management Salary Trend in Essex

Service Management
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Service Management across the Essex region over the 3 months to 27 May 2016.

Service Management Salary Histogram in Essex

Service Management
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Essex region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester -4 5 £55,000 +96.42% 1
Chelmsford +11 4 £50,750 +17.34% 1
Brentwood - 3 - -
Witham - 2 £41,500 -
Southend-on-Sea -4 1 £46,500 -19.13%
Braintree - 1 £60,000 -
Rayleigh - 1 £40,000 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 27 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region with a requirement for Service Management.

1 38 (73.08%) ITIL
2 21 (40.38%) Problem Management
3 20 (38.46%) Windows
3 20 (38.46%) ITSM
4 13 (25.00%) MS Exchange
4 13 (25.00%) Microsoft
5 12 (23.08%) Citrix
5 12 (23.08%) Law
5 12 (23.08%) Exchange Server 2010
5 12 (23.08%) Windows Server
6 11 (21.15%) Windows Server 2008
6 11 (21.15%) Service Delivery
7 10 (19.23%) MS Excel
7 10 (19.23%) XenApp
8 8 (15.38%) Legal
8 8 (15.38%) Configuration Management
9 7 (13.46%) Remedy
9 7 (13.46%) Blackberry
9 7 (13.46%) Clearswift
9 7 (13.46%) MS Office
9 7 (13.46%) VPN
9 7 (13.46%) Supplier Management
9 7 (13.46%) Process Management
9 7 (13.46%) Finance
9 7 (13.46%) Remedy ITSM
9 7 (13.46%) IT Governance
9 7 (13.46%) ITIL V2
9 7 (13.46%) Proofpoint
9 7 (13.46%) Office 365
9 7 (13.46%) Exchange Server 2013

Service Management
Top Related IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (25.00%) MS Exchange
2 12 (23.08%) Exchange Server 2010
3 7 (13.46%) Exchange Server 2013
4 5 (9.62%) Blackberry Enterprise Server
5 2 (3.85%) SAS
5 2 (3.85%) SharePoint
6 1 (1.92%) Documentum
6 1 (1.92%) Skype for Business
6 1 (1.92%) WebLogic
Applications
1 10 (19.23%) MS Excel
2 7 (13.46%) MS Office
Business Applications
1 7 (13.46%) Remedy ITSM
2 6 (11.54%) assyst
3 2 (3.85%) Infor SunSystems
4 1 (1.92%) Dynamics NAV
4 1 (1.92%) Oracle BPM
Cloud Services
1 7 (13.46%) Office 365
2 5 (9.62%) iTunes
Communications & Networking
1 7 (13.46%) VPN
2 6 (11.54%) SAN
3 4 (7.69%) Firewall
3 4 (7.69%) LAN
3 4 (7.69%) WAN
4 3 (5.77%) Cisco Wireless
4 3 (5.77%) MPLS
4 3 (5.77%) TCP/IP
4 3 (5.77%) Wireless
4 3 (5.77%) WLAN
5 2 (3.85%) Internet
6 1 (1.92%) DHCP
6 1 (1.92%) DNS
6 1 (1.92%) Network Security
6 1 (1.92%) Skype
6 1 (1.92%) VoIP
Database & Business Intelligence
1 4 (7.69%) SQL Server
2 1 (1.92%) Oracle Database
2 1 (1.92%) RDBMS
2 1 (1.92%) Relational Database
2 1 (1.92%) SQL Server 2012
Development Applications
1 4 (7.69%) HP UFT
1 4 (7.69%) LoadRunner
2 1 (1.92%) Jenkins
2 1 (1.92%) Maven
2 1 (1.92%) MSI
2 1 (1.92%) Team Foundation Server
General
1 12 (23.08%) Law
2 8 (15.38%) Legal
3 7 (13.46%) Finance
4 3 (5.77%) Banking
5 1 (1.92%) French Language
5 1 (1.92%) Telecoms
Job Titles
1 11 (21.15%) Applications Support
2 9 (17.31%) Team Leader
3 8 (15.38%) ITIL Manager
4 7 (13.46%) Support Engineer
5 6 (11.54%) Incident and Problem Manager
5 6 (11.54%) Incident Manager
5 6 (11.54%) ITIL Incident Manager
5 6 (11.54%) ITIL Problem Manager
5 6 (11.54%) Problem Manager
6 5 (9.62%) Analyst
6 5 (9.62%) IT Manager
6 5 (9.62%) IT Services Manager
7 4 (7.69%) 1st Line Engineer
7 4 (7.69%) 1st Line Support
7 4 (7.69%) Applications Support Analyst
7 4 (7.69%) Infrastructure Manager
7 4 (7.69%) Service Manager
7 4 (7.69%) Support Analyst
7 4 (7.69%) Support Team Leader
7 4 (7.69%) Test Team Leader
Libraries, Frameworks & Software Standards
1 5 (9.62%) Middleware
2 1 (1.92%) J2EE
2 1 (1.92%) Oracle Fusion
2 1 (1.92%) Software Packaging
Miscellaneous
1 7 (13.46%) Blackberry
2 6 (11.54%) Smartphone
3 5 (9.62%) Analytical Skills
4 4 (7.69%) Performance Metrics
5 3 (5.77%) Management Information System
6 2 (3.85%) Mobile Computing
7 1 (1.92%) BYOD
7 1 (1.92%) Client/Server
7 1 (1.92%) CMDB
7 1 (1.92%) iPad
7 1 (1.92%) iPhone
7 1 (1.92%) Reinsurance
7 1 (1.92%) Statistics
7 1 (1.92%) User Experience
Operating Systems
1 20 (38.46%) Windows
2 12 (23.08%) Windows Server
3 11 (21.15%) Windows Server 2008
4 6 (11.54%) Windows Phone
5 2 (3.85%) Windows 7
5 2 (3.85%) Windows Server 2012
6 1 (1.92%) Unix
6 1 (1.92%) Windows 8
6 1 (1.92%) Windows Vista
Processes & Methodologies
1 38 (73.08%) ITIL
2 21 (40.38%) Problem Management
3 20 (38.46%) ITSM
4 11 (21.15%) Service Delivery
5 8 (15.38%) Configuration Management
6 7 (13.46%) IT Governance
6 7 (13.46%) ITIL V2
6 7 (13.46%) Process Management
6 7 (13.46%) Supplier Management
7 6 (11.54%) Change Control
7 6 (11.54%) Project Management
7 6 (11.54%) Release Management
7 6 (11.54%) Software Testing
8 5 (9.62%) Change Management
8 5 (9.62%) ITIL V3
8 5 (9.62%) Time Management
9 4 (7.69%) Security Patching
9 4 (7.69%) Test Management
9 4 (7.69%) Test Scripting
9 4 (7.69%) Test Strategy
Programming Languages
1 5 (9.62%) SQL
2 1 (1.92%) T-SQL
2 1 (1.92%) VBA
2 1 (1.92%) VBScript
Qualifications
1 4 (7.69%) Degree
1 4 (7.69%) ISTQB
1 4 (7.69%) ITIL Certification
2 3 (5.77%) CCNA
2 3 (5.77%) CCNP
2 3 (5.77%) Cisco Certification
2 3 (5.77%) ISEB
2 3 (5.77%) ITIL Foundation Certificate
3 1 (1.92%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (3.85%) QA
1 2 (3.85%) SLA
2 1 (1.92%) ISO/IEC 27001
System Software
1 10 (19.23%) XenApp
2 6 (11.54%) Active Directory
3 5 (9.62%) Microsoft App-V
4 1 (1.92%) VMware ESX
4 1 (1.92%) VMware Infrastructure
4 1 (1.92%) XenDesktop
Systems Management
1 5 (9.62%) SCCM
2 4 (7.69%) SCOM
3 3 (5.77%) Cisco Prime
Vendors
1 13 (25.00%) Microsoft
2 12 (23.08%) Citrix
3 7 (13.46%) Clearswift
3 7 (13.46%) Proofpoint
3 7 (13.46%) Remedy
4 6 (11.54%) Apple
4 6 (11.54%) NetApp
4 6 (11.54%) Nokia
5 5 (9.62%) SAP
6 3 (5.77%) Cisco
6 3 (5.77%) ServiceNow
6 3 (5.77%) SolarWinds
6 3 (5.77%) VMware
7 2 (3.85%) Infor
7 2 (3.85%) Oracle
8 1 (1.92%) Adobe
Colchester, Essex
Square One Resources
Salary: From £55,000 to £65,000 per annum + Corporate Benefits
Posted: 3 days ago
Chelmsford, Essex
Essex County Council
Salary: From £46,000 to £69,100 per annum
Posted: 15 days ago