The table below looks at the statistics for Service Management skills in IT jobs advertised for the Essex region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 4 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 23 73 68
Rank change year-on-year
+50 -5
Permanent jobs citing Service Management 88 36 39
As % of all permanent IT jobs located in Essex 8.33% 2.57% 2.76%
As % of the Processes & Methodologies category 9.32% 2.98% 3.23%
Number of salaries quoted 75 32 31
Median salary £55,000 £49,000 £40,000
Median salary % change year-on-year
+12.24% +22.50%
90% offered a salary of more than £32,500 £25,000 £22,000
10% offered a salary of more than £73,000 £55,000 £52,500
UK excluding London median salary £45,000 £43,548 £42,500
% change year-on-year
+3.33% +2.46%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
944 1208 1208
As % of all permanent IT jobs located in Essex 89.31% 86.29% 85.61%
Number of salaries quoted 674 879 941
Median salary £50,000 £45,000 £45,000
Median salary % change year-on-year
+11.11% -
90% offered a salary of more than £32,500 £27,500 £33,500
10% offered a salary of more than £72,500 £75,000 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Essex

The demand trend of job ads across the Essex region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Essex region.

Service Management Salary Trend in Essex

Service Management
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Service Management across the Essex region over the 3 months to 4 December 2016.

Service Management Salary Histogram in Essex

Service Management
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Essex region over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford +23 38 £50,000 +4.16% 3
Colchester +2 15 £64,000 +28.00% 1
Brentwood +7 10 £19,000 -13.63%
Service Management
East of England

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 4 December 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region with a requirement for Service Management.

1 97 (76.38%) ITIL
2 81 (63.78%) ITSM
3 49 (38.58%) ITIL V3
4 46 (36.22%) Finance
5 45 (35.43%) Service Delivery
6 40 (31.50%) Problem Management
7 35 (27.56%) Incident Management
8 32 (25.20%) Microsoft
9 29 (22.83%) Change Management
10 22 (17.32%) Project Management
11 21 (16.54%) MS Excel
12 18 (14.17%) Windows
13 17 (13.39%) Transition Management
13 17 (13.39%) Service Design
14 16 (12.60%) Asset Management
14 16 (12.60%) Process Management
15 15 (11.81%) Clearswift
15 15 (11.81%) Blackberry
15 15 (11.81%) VPN
15 15 (11.81%) Proofpoint
16 14 (11.02%) Mobile Computing
16 14 (11.02%) Nokia
16 14 (11.02%) Risk Management
17 13 (10.24%) Configuration Management
17 13 (10.24%) Degree
18 12 (9.45%) Smartphone
18 12 (9.45%) Apple
18 12 (9.45%) MS Exchange
18 12 (9.45%) Windows Phone
18 12 (9.45%) Exchange Server 2010

Service Management
Top Related IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (9.45%) Exchange Server 2010
1 12 (9.45%) MS Exchange
2 7 (5.51%) Blackberry Enterprise Server
3 3 (2.36%) CMS
Applications
1 21 (16.54%) MS Excel
2 11 (8.66%) MS Office
3 1 (0.79%) MS PowerPoint
Business Applications
1 2 (1.57%) Oracle Payables
Cloud Services
1 7 (5.51%) iTunes
2 6 (4.72%) Amazon AWS
2 6 (4.72%) Microsoft Azure
2 6 (4.72%) Office 365
3 2 (1.57%) Cloud Computing
4 1 (0.79%) SaaS
Communications & Networking
1 15 (11.81%) VPN
2 2 (1.57%) H.323
2 2 (1.57%) SAN
3 1 (0.79%) Internet
3 1 (0.79%) Remote Desktop
3 1 (0.79%) TCP/IP
3 1 (0.79%) WAN
Database & Business Intelligence
1 2 (1.57%) Oracle Database
1 2 (1.57%) SQL Server
Development Applications
1 3 (2.36%) HP UFT
1 3 (2.36%) LoadRunner
General
1 46 (36.22%) Finance
2 9 (7.09%) Law
3 6 (4.72%) Banking
4 4 (3.15%) Legal
5 2 (1.57%) Telecoms
6 1 (0.79%) Publishing
Job Titles
1 25 (19.69%) Analyst
2 24 (18.90%) Service Manager
3 23 (18.11%) IT Manager
4 19 (14.96%) Service Continuity Manager
5 18 (14.17%) IT Services Manager
6 14 (11.02%) Service Analyst
7 11 (8.66%) Administrator
8 10 (7.87%) Disaster Recovery Manager
8 10 (7.87%) ITIL Manager
8 10 (7.87%) ITIL Service Manager
9 9 (7.09%) ITIL Service Analyst
10 8 (6.30%) Service Management Analyst
11 7 (5.51%) IT Analyst
12 6 (4.72%) Change Analyst
12 6 (4.72%) ITIL Change Analyst
12 6 (4.72%) Senior IT Manager
12 6 (4.72%) Senior Manager
13 5 (3.94%) Change Management Analyst
13 5 (3.94%) Incident Analyst
13 5 (3.94%) Process Analyst
Libraries, Frameworks & Software Standards
1 2 (1.57%) .NET
1 2 (1.57%) .NET Framework
1 2 (1.57%) Middleware
1 2 (1.57%) Web Services
Miscellaneous
1 15 (11.81%) Blackberry
2 14 (11.02%) Mobile Computing
3 12 (9.45%) Smartphone
4 10 (7.87%) Data Centre
5 8 (6.30%) CMDB
6 7 (5.51%) Virtual Team
7 6 (4.72%) Management Information System
8 4 (3.15%) BYOD
8 4 (3.15%) iPhone
9 3 (2.36%) Analytical Skills
10 2 (1.57%) Client/Server
10 2 (1.57%) Clustering
10 2 (1.57%) Reinsurance
10 2 (1.57%) Video Conferencing
11 1 (0.79%) Computer Science
11 1 (0.79%) Statistics
Operating Systems
1 18 (14.17%) Windows
2 12 (9.45%) Windows Phone
3 10 (7.87%) Windows 8
4 6 (4.72%) Windows 10
5 2 (1.57%) Windows Server
6 1 (0.79%) Windows 7
Processes & Methodologies
1 97 (76.38%) ITIL
2 81 (63.78%) ITSM
3 49 (38.58%) ITIL V3
4 45 (35.43%) Service Delivery
5 40 (31.50%) Problem Management
6 35 (27.56%) Incident Management
7 29 (22.83%) Change Management
8 22 (17.32%) Project Management
9 17 (13.39%) Service Design
9 17 (13.39%) Transition Management
10 16 (12.60%) Asset Management
10 16 (12.60%) Process Management
11 14 (11.02%) Risk Management
12 13 (10.24%) Configuration Management
13 11 (8.66%) Disaster Recovery
13 11 (8.66%) Stakeholder Management
14 10 (7.87%) Business Continuity
14 10 (7.87%) Continuous Improvement
14 10 (7.87%) Release Management
15 9 (7.09%) Logistics
Programming Languages
1 5 (3.94%) SQL
2 2 (1.57%) PL/SQL
2 2 (1.57%) Shell Script
3 1 (0.79%) PHP
Qualifications
1 13 (10.24%) Degree
2 7 (5.51%) ITIL Certification
3 4 (3.15%) ISEB
3 4 (3.15%) ISTQB
4 2 (1.57%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (6.30%) SLA
2 1 (0.79%) QA
System Software
1 2 (1.57%) Active Directory
Systems Management
1 6 (4.72%) Microsoft Intune
1 6 (4.72%) SCCM
2 2 (1.57%) Cisco UCCE
2 2 (1.57%) Data Guard
2 2 (1.57%) Oracle Enterprise Manager
2 2 (1.57%) Oracle RMAN
Vendors
1 32 (25.20%) Microsoft
2 15 (11.81%) Clearswift
2 15 (11.81%) Proofpoint
3 14 (11.02%) Nokia
4 12 (9.45%) Apple
5 5 (3.94%) Sun
6 4 (3.15%) SAP
6 4 (3.15%) ServiceNow
7 2 (1.57%) Avaya
7 2 (1.57%) Cisco
7 2 (1.57%) Citrix
7 2 (1.57%) Oracle
7 2 (1.57%) Polycom
7 2 (1.57%) SolarWinds
7 2 (1.57%) Verint
Chelmsford, Essex
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 6 days ago
Chelmsford, Essex
I3
Salary: £40000 - £45000 per annum + benefits
Posted: 3 days ago
Chelmsford, Essex
Eames Consulting
Salary: £39000 - £43000 per annum + Bonus
Posted: 4 days ago
Colchester, Essex
Information Technology Services
Salary: £55k - 65k per year
Posted: 6 days ago
Essex
Manpower
Posted: 4 days ago