The first table below looks at the demand for Service Management skills in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Essex region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Management
Rank 68 87 89
Rank change year-on-year
+19 +2
Permanent jobs citing Service Management 19 17 13
As % of all permanent IT jobs located in Essex 1.889% 1.236% 1.038%
As % of the Processes & Methodologies category 2.672% 1.834% 1.425%
Number of salaries quoted 17 15 11
Average salary £44,000 £50,000 £45,000
Average salary % change year-on-year
-12.00% +11.11%
90% offered a salary of more than £22,518 £30,600 £37,500
10% offered a salary of more than £46,150 £52,500 £50,000
UK excluding London average salary £42,500 £43,500 £45,000
% change year-on-year
-2.29% -3.33%
All Processes & Methodologies
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
711 927 912
As % of all permanent IT jobs located in Essex 70.68% 67.42% 72.84%
Number of salaries quoted 593 802 765
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £29,750 £26,900 £29,000
10% offered a salary of more than £60,000 £60,000 £63,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
East of England

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Essex region as a proportion of the total demand within the Processes & Methodologies category.

Essex Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Essex region.

Essex Service Management Salary Trend

Service Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management across the Essex region over the 3 months to 24 May 2013.

Essex Service Management Salary Histogram

Service Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Essex region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Southend-on-Sea - 7 £42,125 -
Witham - 6 £45,000 -
Brentwood - 2 £40,000 -
Thurrock - 1 - -
Service Management
East of England

Service Management
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Essex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 24 (64.86%) ITIL
2 20 (54.05%) Windows
2 20 (54.05%) Microsoft
3 17 (45.95%) Active Directory
4 13 (35.14%) VMware
5 10 (27.03%) Finance
5 10 (27.03%) Service Delivery
5 10 (27.03%) SQL
6 9 (24.32%) Financial Institution
6 9 (24.32%) Banking
7 8 (21.62%) IIS
7 8 (21.62%) PRINCE2
8 7 (18.92%) SLA
8 7 (18.92%) Microsoft Certification
8 7 (18.92%) Programme Management
8 7 (18.92%) Incident Management
8 7 (18.92%) VMware ESXi
9 6 (16.22%) Windows 7
9 6 (16.22%) Hebrew Language
9 6 (16.22%) Manufacturing
9 6 (16.22%) TOGAF
9 6 (16.22%) Six Sigma
9 6 (16.22%) Sarbanes-Oxley
9 6 (16.22%) MCSE
9 6 (16.22%) Windows XP
10 5 (13.51%) Italian Language
10 5 (13.51%) Spanish Language
10 5 (13.51%) French Language
11 4 (10.81%) SaaS
11 4 (10.81%) 3PAR

Service Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Essex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 4 (10.81%) Visualforce
1 4 (10.81%) Ajax
1 4 (10.81%) CSS
1 4 (10.81%) .NET
1 4 (10.81%) HTML
2 1 (2.703%) Web Services
2 1 (2.703%) XML
Application Platforms
1 8 (21.62%) IIS
2 4 (10.81%) Exchange Server 2003
2 4 (10.81%) Force.com
2 4 (10.81%) Blackberry Enterprise Server
2 4 (10.81%) MS Exchange
Applications
1 4 (10.81%) MS Office
2 2 (5.405%) MS Visio
2 2 (5.405%) MS Excel
2 2 (5.405%) MS Project
Communications & Networking
1 3 (8.108%) VPN
1 3 (8.108%) WAN
1 3 (8.108%) LAN
1 3 (8.108%) NetScreen
1 3 (8.108%) Firewall
1 3 (8.108%) Wireless
2 2 (5.405%) RFID
3 1 (2.703%) SMS
3 1 (2.703%) SMTP
General
1 10 (27.03%) Finance
2 9 (24.32%) Financial Institution
2 9 (24.32%) Banking
3 6 (16.22%) Hebrew Language
3 6 (16.22%) Manufacturing
4 5 (13.51%) Italian Language
4 5 (13.51%) Spanish Language
4 5 (13.51%) French Language
5 1 (2.703%) Telecoms
5 1 (2.703%) Marketing
Job Titles
1 10 (27.03%) Analyst
2 6 (16.22%) Service Desk Analyst
2 6 (16.22%) Service Analyst
2 6 (16.22%) Consultant
3 5 (13.51%) Developer
3 5 (13.51%) Programmer
4 4 (10.81%) Software Programmer
4 4 (10.81%) Salesforce.com Consultant
4 4 (10.81%) Salesforce.com Developer
4 4 (10.81%) Infrastructure Engineer
4 4 (10.81%) Software Consultant
4 4 (10.81%) Software Developer
5 3 (8.108%) NOC Engineer
6 2 (5.405%) Network Operations Engineer
6 2 (5.405%) Operations Engineer
6 2 (5.405%) Technical Consultant
6 2 (5.405%) Senior Technical Consultant
6 2 (5.405%) Procurement Officer
6 2 (5.405%) Server Analyst
6 2 (5.405%) Network Engineer
Miscellaneous
1 4 (10.81%) SaaS
1 4 (10.81%) Blackberry
2 3 (8.108%) CMDB
3 2 (5.405%) Management Information System
3 2 (5.405%) NHS
4 1 (2.703%) Client/Server
4 1 (2.703%) Informatics
4 1 (2.703%) Mathematics
4 1 (2.703%) Computer Science
4 1 (2.703%) Device Driver
4 1 (2.703%) Reference Data
Operating Systems
1 20 (54.05%) Windows
2 6 (16.22%) Windows 7
2 6 (16.22%) Windows XP
3 4 (10.81%) Windows Server 2008
3 4 (10.81%) Windows Server 2003
4 1 (2.703%) UNIX
4 1 (2.703%) Linux
Processes & Methodologies
1 24 (64.86%) ITIL
2 10 (27.03%) Service Delivery
3 8 (21.62%) PRINCE2
4 7 (18.92%) Programme Management
4 7 (18.92%) Incident Management
5 6 (16.22%) TOGAF
5 6 (16.22%) Six Sigma
6 4 (10.81%) ITSM
6 4 (10.81%) Asset Management
6 4 (10.81%) OO
7 3 (8.108%) Configuration Management
7 3 (8.108%) Technical Architecture
8 2 (5.405%) Information Governance
8 2 (5.405%) Software Distribution
8 2 (5.405%) Project Management
8 2 (5.405%) UML
9 1 (2.703%) ETL
9 1 (2.703%) GAP Analysis
9 1 (2.703%) Business Analysis
9 1 (2.703%) Content Management
Programming Languages
1 10 (27.03%) SQL
2 4 (10.81%) Apex Code
2 4 (10.81%) C#
2 4 (10.81%) Java
2 4 (10.81%) JavaScript
3 1 (2.703%) PHP
3 1 (2.703%) C
Qualifications
1 7 (18.92%) Microsoft Certification
2 6 (16.22%) MCSE
3 4 (10.81%) MCITP
4 3 (8.108%) Degree
5 1 (2.703%) MCP
5 1 (2.703%) ISEB
Quality Assurance & Compliance
1 7 (18.92%) SLA
2 6 (16.22%) Sarbanes-Oxley
System Software
1 17 (45.95%) Active Directory
2 7 (18.92%) VMware ESXi
3 4 (10.81%) VMware Infrastructure
3 4 (10.81%) XenApp
Systems Management
1 4 (10.81%) NetBackup
1 4 (10.81%) Backup Exec
2 2 (5.405%) SCCM
3 1 (2.703%) Tivoli
3 1 (2.703%) Systems Management Server (SMS)
3 1 (2.703%) FortiGate
Vendors
1 20 (54.05%) Microsoft
2 13 (35.14%) VMware
3 4 (10.81%) 3PAR
3 4 (10.81%) Symantec
3 4 (10.81%) EMC
3 4 (10.81%) NetApp
3 4 (10.81%) Citrix
3 4 (10.81%) Salesforce.com
4 3 (8.108%) CheckPoint
4 3 (8.108%) Cisco
4 3 (8.108%) Fortinet
4 3 (8.108%) Aruba
5 2 (5.405%) Altiris
5 2 (5.405%) IBM
5 2 (5.405%) HP
6 1 (2.703%) Oracle
6 1 (2.703%) PeopleSoft
6 1 (2.703%) Juniper
6 1 (2.703%) CA
6 1 (2.703%) FrontRange