The first table below looks at the demand for Service Management skills in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Essex region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 65 81 82
Rank change year-on-year
+16 +1
Permanent jobs citing Service Management 23 10 15
As % of all permanent IT jobs located in Essex 1.96% 0.88% 1.28%
As % of the Processes & Methodologies category 2.80% 1.11% 1.82%
Number of salaries quoted 19 8 14
Average salary £55,000 £43,250 £48,000
Average salary % change year-on-year
+27.16% -9.89%
90% offered a salary of more than £28,000 £26,600 £38,750
10% offered a salary of more than £67,500 £75,750 £54,250
UK excluding London average salary £43,200 £42,895 £42,500
% change year-on-year
+0.71% +0.92%
Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
821 902 825
As % of all permanent IT jobs located in Essex 69.81% 79.19% 70.57%
Number of salaries quoted 679 734 721
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £32,000 £30,000 £27,616
10% offered a salary of more than £67,500 £56,500 £62,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Management
East of England

Service Management
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Essex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Essex region.

Service Management Salary Trend in Essex

Service Management
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Service Management across the Essex region over the 3 months to 1 August 2014.

Service Management Salary Histogram in Essex

Service Management
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Essex region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester - 16 £65,000 -
Chelmsford -7 1 £35,000 +100.00%
Southend-on-Sea -10 1 £43,500 +4.19% 1
Basildon - 1 - -
Saffron Walden - 1 £26,000 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 1 August 2014, IT jobs across the Essex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 50 (71.43%) ITIL
2 33 (47.14%) Windows
3 27 (38.57%) Citrix
4 25 (35.71%) Windows Server 2008
5 21 (30.00%) NetApp
5 21 (30.00%) XenApp
6 20 (28.57%) ITSM
7 19 (27.14%) Problem Management
8 18 (25.71%) ITIL V3
9 17 (24.29%) MS Exchange
10 15 (21.43%) Law
11 13 (18.57%) Service Delivery
11 13 (18.57%) C#
11 13 (18.57%) Java
11 13 (18.57%) .NET
12 12 (17.14%) Microsoft
12 12 (17.14%) Release Management
12 12 (17.14%) assyst
12 12 (17.14%) Exchange Server 2013
12 12 (17.14%) Exchange Server 2010
13 11 (15.71%) ITIL V2
13 11 (15.71%) Business Analysis
13 11 (15.71%) Remedy ITSM
13 11 (15.71%) SAN
13 11 (15.71%) Remedy
13 11 (15.71%) MS Office
14 10 (14.29%) MS Excel
15 8 (11.43%) SQL
16 7 (10.00%) Oracle
16 7 (10.00%) OOP

Service Management
Top Related IT Skills in Essex by Category

For the 6 months to 1 August 2014, IT jobs across the Essex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 17 (24.29%) MS Exchange
2 12 (17.14%) Exchange Server 2013
2 12 (17.14%) Exchange Server 2010
3 6 (8.57%) SharePoint Server
3 6 (8.57%) BizTalk Server
3 6 (8.57%) Documentum
Applications
1 11 (15.71%) MS Office
2 10 (14.29%) MS Excel
3 5 (7.14%) MS PowerPoint
4 1 (1.43%) MS Visio
4 1 (1.43%) MS Project
Business Applications
1 12 (17.14%) assyst
2 11 (15.71%) Remedy ITSM
Cloud Services
1 7 (10.00%) Cloud Computing
1 7 (10.00%) Force.com
Communications & Networking
1 11 (15.71%) SAN
2 1 (1.43%) HTTP
2 1 (1.43%) Internet
Database & Business Intelligence
1 1 (1.43%) Oracle Reports
General
1 15 (21.43%) Law
2 7 (10.00%) Finance
3 4 (5.71%) Publishing
4 3 (4.29%) Legal
5 1 (1.43%) Telecoms
5 1 (1.43%) Local Government
Job Titles
1 15 (21.43%) Problem Manager
2 12 (17.14%) Analyst
3 11 (15.71%) Release Manager
4 10 (14.29%) Support Analyst
4 10 (14.29%) Service Manager
5 7 (10.00%) Developer
5 7 (10.00%) Lead Developer
5 7 (10.00%) Java Developer
5 7 (10.00%) .NET Developer
6 5 (7.14%) Support Engineer
6 5 (7.14%) Disaster Recovery Manager
6 5 (7.14%) Service Continuity Manager
6 5 (7.14%) Senior Analyst
7 4 (5.71%) Senior Technician
7 4 (5.71%) Service Desk Technician
7 4 (5.71%) Linux Support Engineer
7 4 (5.71%) Windows Support Engineer
7 4 (5.71%) Desktop Technician
7 4 (5.71%) Desktop Support Analyst
7 4 (5.71%) Senior Support Analyst
Libraries, Frameworks & Software Standards
1 13 (18.57%) .NET
2 7 (10.00%) Visualforce
3 6 (8.57%) ASP.NET
4 1 (1.43%) Middleware
Miscellaneous
1 6 (8.57%) Management Information System
2 4 (5.71%) CMDB
3 2 (2.86%) Data Protection Act
3 2 (2.86%) NHS
3 2 (2.86%) Client/Server
Operating Systems
1 33 (47.14%) Windows
2 25 (35.71%) Windows Server 2008
3 6 (8.57%) Linux
4 5 (7.14%) Red Hat Enterprise Linux
5 4 (5.71%) Windows 7
5 4 (5.71%) Windows Server 2003
6 2 (2.86%) UNIX
7 1 (1.43%) Windows XP
Processes & Methodologies
1 50 (71.43%) ITIL
2 20 (28.57%) ITSM
3 19 (27.14%) Problem Management
4 18 (25.71%) ITIL V3
5 13 (18.57%) Service Delivery
6 12 (17.14%) Release Management
7 11 (15.71%) ITIL V2
7 11 (15.71%) Business Analysis
8 7 (10.00%) OOP
8 7 (10.00%) OO
8 7 (10.00%) Configuration Management
9 6 (8.57%) Process Management
10 5 (7.14%) Project Management
10 5 (7.14%) Incident Management
10 5 (7.14%) Change Management
10 5 (7.14%) Disaster Recovery
10 5 (7.14%) Business Continuity
10 5 (7.14%) Performance Management
10 5 (7.14%) Capacity Management
10 5 (7.14%) Software Deployment
Programming Languages
1 13 (18.57%) C#
1 13 (18.57%) Java
2 8 (11.43%) SQL
3 7 (10.00%) Apex Code
4 6 (8.57%) VB
4 6 (8.57%) VB.NET
4 6 (8.57%) ABAP
4 6 (8.57%) VBA
5 1 (1.43%) Python
5 1 (1.43%) Perl
5 1 (1.43%) Bash Shell
Qualifications
1 6 (8.57%) ITIL Certification
2 5 (7.14%) MCP
3 1 (1.43%) Degree
3 1 (1.43%) SC Cleared
3 1 (1.43%) Security Cleared
3 1 (1.43%) PRINCE2 Practitioner
3 1 (1.43%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (2.86%) SLA
2 1 (1.43%) QA
2 1 (1.43%) COBIT
System Software
1 21 (30.00%) XenApp
2 6 (8.57%) Active Directory
3 1 (1.43%) VMware Infrastructure
Systems Management
1 2 (2.86%) SCOM
2 1 (1.43%) SCCM
2 1 (1.43%) SolarWinds Orion
Vendors
1 27 (38.57%) Citrix
2 21 (30.00%) NetApp
3 12 (17.14%) Microsoft
4 11 (15.71%) Remedy
5 7 (10.00%) Oracle
5 7 (10.00%) Salesforce.com
6 6 (8.57%) SAP
6 6 (8.57%) EMC
7 5 (7.14%) Red Hat
8 2 (2.86%) VMware
9 1 (1.43%) Apple
9 1 (1.43%) SolarWinds
9 1 (1.43%) ServiceNow