The table below looks at the statistics for Service Management skills in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 69 66 73
Rank change year-on-year
-3 +7
Permanent jobs citing Service Management 26 28 5
As % of all permanent IT jobs located in Essex 2.03% 2.48% 0.63%
As % of the Processes & Methodologies category 2.56% 3.09% 0.85%
Number of salaries quoted 21 24 3
Average salary £35,000 £45,000 £42,500
Average salary % change year-on-year
-22.22% +5.88%
90% offered a salary of more than £28,000 £28,650 £26,500
10% offered a salary of more than £52,500 £52,500 £46,500
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
1017 905 591
As % of all permanent IT jobs located in Essex 79.58% 80.30% 75.00%
Number of salaries quoted 744 685 529
Average salary £47,500 £45,000 £40,000
Average salary % change year-on-year
+5.55% +12.50%
90% offered a salary of more than £33,000 £30,000 £30,000
10% offered a salary of more than £80,000 £60,000 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Essex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Essex region.

Service Management Salary Trend in Essex

Service Management
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Service Management across the Essex region over the 3 months to 30 October 2014.

Service Management Salary Histogram in Essex

Service Management
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Essex region over the 3 months to 30 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester - 5 £28,000 -
Chelmsford -4 2 £27,750 -38.33% 1
Brentwood - 1 - -
Harlow - 1 £27,917 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 30 October 2014, IT jobs across the Essex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 42 (82.35%) ITIL
2 19 (37.25%) Windows
2 19 (37.25%) Problem Management
3 15 (29.41%) ITSM
4 14 (27.45%) SQL
5 13 (25.49%) ITIL V3
5 13 (25.49%) Active Directory
6 12 (23.53%) Finance
6 12 (23.53%) Law
7 10 (19.61%) Microsoft
8 9 (17.65%) Citrix
8 9 (17.65%) MS Office
8 9 (17.65%) Windows Server 2008
9 8 (15.69%) MS Excel
9 8 (15.69%) ITIL Certification
10 7 (13.73%) NetApp
10 7 (13.73%) XenApp
11 6 (11.76%) ITIL V2
11 6 (11.76%) Service Delivery
11 6 (11.76%) Change Management
11 6 (11.76%) Client/Server
12 5 (9.80%) Management Information System
12 5 (9.80%) Business Analysis
13 4 (7.84%) Windows 7
13 4 (7.84%) Configuration Management
13 4 (7.84%) Linux
13 4 (7.84%) MCSA
13 4 (7.84%) Microsoft Certification
13 4 (7.84%) MS Exchange
13 4 (7.84%) VBA

Service Management
Top Related IT Skills in Essex by Category

For the 6 months to 30 October 2014, IT jobs across the Essex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (7.84%) MS Exchange
2 2 (3.92%) Documentum
2 2 (3.92%) BizTalk Server
2 2 (3.92%) SharePoint Server
2 2 (3.92%) Exchange Server 2010
2 2 (3.92%) Exchange Server 2013
Applications
1 9 (17.65%) MS Office
2 8 (15.69%) MS Excel
3 1 (1.96%) MS Visio
3 1 (1.96%) MS PowerPoint
3 1 (1.96%) MS Project
Business Applications
1 3 (5.88%) Remedy ITSM
2 2 (3.92%) assyst
Communications & Networking
1 2 (3.92%) VPN
1 2 (3.92%) SAN
1 2 (3.92%) Network Security
2 1 (1.96%) HTTP
2 1 (1.96%) Internet
General
1 12 (23.53%) Finance
1 12 (23.53%) Law
2 3 (5.88%) Publishing
3 1 (1.96%) Local Government
3 1 (1.96%) Telecoms
Job Titles
1 14 (27.45%) Problem Manager
2 11 (21.57%) Analyst
3 9 (17.65%) Support Analyst
3 9 (17.65%) Team Leader
3 9 (17.65%) Service Desk Team Leader
4 6 (11.76%) Security Manager
4 6 (11.76%) Applications Support Analyst
4 6 (11.76%) Administrator
4 6 (11.76%) Applications Support
5 5 (9.80%) Release Manager
5 5 (9.80%) Security Administrator
6 4 (7.84%) Incident Manager
7 3 (5.88%) Service Desk Manager
7 3 (5.88%) Service Manager
7 3 (5.88%) Support Engineer
8 2 (3.92%) 2nd Line Support
8 2 (3.92%) Change Manager
8 2 (3.92%) Windows Support Analyst
8 2 (3.92%) IT Services Manager
8 2 (3.92%) Linux Engineer
Libraries, Frameworks & Software Standards
1 2 (3.92%) HTML
1 2 (3.92%) .NET
1 2 (3.92%) ASP.NET
Miscellaneous
1 6 (11.76%) Client/Server
2 5 (9.80%) Management Information System
3 3 (5.88%) Analytical Skills
4 2 (3.92%) CMDB
4 2 (3.92%) NHS
5 1 (1.96%) Data Protection Act
Operating Systems
1 19 (37.25%) Windows
2 9 (17.65%) Windows Server 2008
3 4 (7.84%) Windows 7
3 4 (7.84%) Linux
4 3 (5.88%) Red Hat Enterprise Linux
5 2 (3.92%) Windows Server 2003
6 1 (1.96%) Windows Vista
6 1 (1.96%) UNIX
Processes & Methodologies
1 42 (82.35%) ITIL
2 19 (37.25%) Problem Management
3 15 (29.41%) ITSM
4 13 (25.49%) ITIL V3
5 6 (11.76%) ITIL V2
5 6 (11.76%) Service Delivery
5 6 (11.76%) Change Management
6 5 (9.80%) Business Analysis
7 4 (7.84%) Configuration Management
8 3 (5.88%) Project Management
8 3 (5.88%) Release Management
8 3 (5.88%) Risk Management
8 3 (5.88%) Incident Management
8 3 (5.88%) Trend Analysis
8 3 (5.88%) Root Cause Analysis
8 3 (5.88%) Capacity Management
8 3 (5.88%) Mentoring
8 3 (5.88%) Coaching
9 2 (3.92%) Software Deployment
9 2 (3.92%) Line Management
Programming Languages
1 14 (27.45%) SQL
2 4 (7.84%) VBA
3 2 (3.92%) C#
3 2 (3.92%) Java
3 2 (3.92%) VB
3 2 (3.92%) VB.NET
3 2 (3.92%) ABAP
4 1 (1.96%) Perl
4 1 (1.96%) Python
4 1 (1.96%) Bash Shell
Qualifications
1 8 (15.69%) ITIL Certification
2 4 (7.84%) MCSA
2 4 (7.84%) Microsoft Certification
3 1 (1.96%) PRINCE2 Practitioner
3 1 (1.96%) ITIL Foundation Certificate
3 1 (1.96%) MCP
Quality Assurance & Compliance
1 2 (3.92%) SLA
2 1 (1.96%) QA
System Software
1 13 (25.49%) Active Directory
2 7 (13.73%) XenApp
3 2 (3.92%) VMware Infrastructure
4 1 (1.96%) Microsoft App-V
Systems Management
1 1 (1.96%) ZENworks
1 1 (1.96%) SCCM
1 1 (1.96%) SCOM
Vendors
1 10 (19.61%) Microsoft
2 9 (17.65%) Citrix
3 7 (13.73%) NetApp
4 3 (5.88%) Red Hat
4 3 (5.88%) Remedy
5 2 (3.92%) VMware
5 2 (3.92%) EMC
5 2 (3.92%) Oracle
5 2 (3.92%) SAP
6 1 (1.96%) ServiceNow
Witham, Essex
McGregor Boyall
Salary: £25000 - £34000 per annum
Posted: 2 days ago
Chelmsford, Essex
FIRST POINT IT RESOURCING
Salary: £30000 - £40000 per annum + Bonus + Benefits
Posted: 6 days ago
Essex
NFP Group Ltd
Salary: £30000 - £40000 per annum + Bonus + Benefits
Posted: 13 days ago