The table below looks at the statistics for Service Management skills in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 66 69 77
Rank change year-on-year
+3 +8
Permanent jobs citing Service Management 19 22 9
As % of all permanent IT jobs located in Essex 1.71% 2.00% 0.92%
As % of the Processes & Methodologies category 2.29% 2.50% 1.27%
Number of salaries quoted 18 19 7
Average salary £43,500 £44,000 £47,500
Average salary % change year-on-year
-1.13% -7.36%
UK excluding London average salary £42,500 £45,000 £41,000
% change year-on-year
-5.55% +9.75%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
831 881 709
As % of all permanent IT jobs located in Essex 74.80% 80.16% 72.35%
Number of salaries quoted 618 689 628
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £72,500 £57,500 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Essex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Essex region.

Service Management Salary Trend in Essex

Service Management
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Service Management across the Essex region over the 3 months to 23 September 2014.

Service Management Salary Histogram in Essex

Service Management
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Essex region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester - 8 £34,000 - 1
Southend-on-Sea -8 1 £43,500 -1.13%
Harlow - 1 £27,917 -
Saffron Walden - 1 £26,000 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 23 September 2014, IT jobs across the Essex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 48 (75.00%) ITIL
2 24 (37.50%) Windows
3 20 (31.25%) Citrix
3 20 (31.25%) Problem Management
4 17 (26.56%) Windows Server 2008
5 16 (25.00%) ITSM
6 15 (23.44%) NetApp
6 15 (23.44%) XenApp
7 14 (21.88%) Law
8 13 (20.31%) ITIL V3
9 12 (18.75%) C#
9 12 (18.75%) Java
9 12 (18.75%) .NET
10 11 (17.19%) Microsoft
10 11 (17.19%) MS Exchange
11 10 (15.63%) Service Delivery
11 10 (15.63%) MS Excel
11 10 (15.63%) SQL
11 10 (15.63%) MS Office
11 10 (15.63%) Business Analysis
12 8 (12.50%) Release Management
12 8 (12.50%) ITIL Certification
13 7 (10.94%) Salesforce.com
13 7 (10.94%) Change Management
13 7 (10.94%) OOP
13 7 (10.94%) OO
13 7 (10.94%) assyst
13 7 (10.94%) Force.com
13 7 (10.94%) Visualforce
13 7 (10.94%) Apex Code

Service Management
Top Related IT Skills in Essex by Category

For the 6 months to 23 September 2014, IT jobs across the Essex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 11 (17.19%) MS Exchange
2 7 (10.94%) Exchange Server 2010
2 7 (10.94%) Exchange Server 2013
3 5 (7.81%) Documentum
3 5 (7.81%) BizTalk Server
3 5 (7.81%) SharePoint Server
Applications
1 10 (15.63%) MS Office
1 10 (15.63%) MS Excel
2 5 (7.81%) MS PowerPoint
3 1 (1.56%) MS Project
3 1 (1.56%) MS Visio
Business Applications
1 7 (10.94%) assyst
2 6 (9.38%) Remedy ITSM
Cloud Services
1 7 (10.94%) Cloud Computing
1 7 (10.94%) Force.com
Communications & Networking
1 6 (9.38%) SAN
2 1 (1.56%) Internet
2 1 (1.56%) Network Security
2 1 (1.56%) HTTP
2 1 (1.56%) VPN
General
1 14 (21.88%) Law
2 7 (10.94%) Finance
3 4 (6.25%) Publishing
4 2 (3.13%) Legal
5 1 (1.56%) Telecoms
5 1 (1.56%) Local Government
Job Titles
1 16 (25.00%) Problem Manager
2 13 (20.31%) Analyst
3 11 (17.19%) Support Analyst
4 10 (15.63%) Release Manager
5 7 (10.94%) Lead Developer
5 7 (10.94%) Developer
5 7 (10.94%) Java Developer
5 7 (10.94%) .NET Developer
6 6 (9.38%) Service Manager
7 5 (7.81%) Senior Analyst
7 5 (7.81%) Applications Support
7 5 (7.81%) Applications Support Analyst
7 5 (7.81%) Security Manager
8 4 (6.25%) Senior Desktop Analyst
8 4 (6.25%) Senior Desktop Support
8 4 (6.25%) Senior Desktop Support Analyst
8 4 (6.25%) Senior Desktop Support Technician
8 4 (6.25%) Desktop Technician
8 4 (6.25%) Service Desk Technician
8 4 (6.25%) Senior Technician
Libraries, Frameworks & Software Standards
1 12 (18.75%) .NET
2 7 (10.94%) Visualforce
3 5 (7.81%) ASP.NET
Miscellaneous
1 6 (9.38%) Management Information System
2 5 (7.81%) Client/Server
3 3 (4.69%) CMDB
4 2 (3.13%) Analytical Skills
4 2 (3.13%) NHS
5 1 (1.56%) Data Protection Act
5 1 (1.56%) User Experience
Operating Systems
1 24 (37.50%) Windows
2 17 (26.56%) Windows Server 2008
3 4 (6.25%) Linux
4 3 (4.69%) Red Hat Enterprise Linux
4 3 (4.69%) Windows 7
5 2 (3.13%) Windows Server 2003
6 1 (1.56%) UNIX
Processes & Methodologies
1 48 (75.00%) ITIL
2 20 (31.25%) Problem Management
3 16 (25.00%) ITSM
4 13 (20.31%) ITIL V3
5 10 (15.63%) Business Analysis
5 10 (15.63%) Service Delivery
6 8 (12.50%) Release Management
7 7 (10.94%) ITIL V2
7 7 (10.94%) Change Management
7 7 (10.94%) OOP
7 7 (10.94%) OO
8 5 (7.81%) Process Management
8 5 (7.81%) Incident Management
9 4 (6.25%) Trend Analysis
9 4 (6.25%) Configuration Management
9 4 (6.25%) Project Management
9 4 (6.25%) Risk Management
9 4 (6.25%) Root Cause Analysis
9 4 (6.25%) Software Deployment
10 3 (4.69%) Line Management
Programming Languages
1 12 (18.75%) C#
1 12 (18.75%) Java
2 10 (15.63%) SQL
3 7 (10.94%) Apex Code
3 7 (10.94%) SOQL
4 5 (7.81%) VB
4 5 (7.81%) VB.NET
4 5 (7.81%) ABAP
4 5 (7.81%) VBA
5 1 (1.56%) Python
5 1 (1.56%) Bash Shell
5 1 (1.56%) Perl
Qualifications
1 8 (12.50%) ITIL Certification
2 5 (7.81%) MCP
3 1 (1.56%) MCSA
3 1 (1.56%) Microsoft Certification
3 1 (1.56%) PRINCE2 Practitioner
3 1 (1.56%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (3.13%) SLA
2 1 (1.56%) QA
System Software
1 15 (23.44%) XenApp
2 5 (7.81%) Active Directory
3 1 (1.56%) VMware Infrastructure
Systems Management
1 1 (1.56%) SCOM
Vendors
1 20 (31.25%) Citrix
2 15 (23.44%) NetApp
3 11 (17.19%) Microsoft
4 7 (10.94%) Salesforce.com
5 6 (9.38%) Remedy
6 5 (7.81%) EMC
6 5 (7.81%) Oracle
6 5 (7.81%) SAP
7 3 (4.69%) Red Hat
8 1 (1.56%) VMware
8 1 (1.56%) ServiceNow
Colchester, Essex
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Salary: Up to £50,000 per annum
Posted: Yesterday
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Interquest - ITQ Financial - Tunbridge Wells
Salary: Bonus, Pension etc
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