The table below looks at the statistics for Service Management skills in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 58 70 73
Rank change year-on-year
+12 +3
Permanent jobs citing Service Management 41 12 11
As % of all permanent IT jobs located in Essex 3.27% 1.25% 1.26%
As % of the Processes & Methodologies category 3.93% 1.47% 1.65%
Number of salaries quoted 28 10 10
Average salary £48,250 £42,500 £24,000
Average salary % change year-on-year
+13.52% +77.08%
90% offered a salary of more than £22,000 £22,150 £23,100
10% offered a salary of more than £77,500 £52,750 £50,250
UK excluding London average salary £45,000 £42,500 £44,000
% change year-on-year
+5.88% -3.40%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
1044 816 666
As % of all permanent IT jobs located in Essex 83.19% 84.74% 76.38%
Number of salaries quoted 833 627 592
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £28,500 £29,000 £29,000
10% offered a salary of more than £70,000 £60,000 £70,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Essex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Essex region.

Service Management Salary Trend in Essex

Service Management
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Service Management across the Essex region over the 3 months to 28 January 2015.

Service Management Salary Histogram in Essex

Service Management
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Essex region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester +14 13 £28,000 -34.11%
Brentwood -13 9 - -
Chelmsford -4 4 £57,000 +200.00%
Basildon - 2 - -
Harlow - 1 £29,000 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 28 January 2015, IT jobs across the Essex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 52 (77.61%) ITIL
2 24 (35.82%) Finance
3 21 (31.34%) Windows
4 18 (26.87%) Law
4 18 (26.87%) Active Directory
5 17 (25.37%) Problem Management
6 15 (22.39%) ITIL Certification
6 15 (22.39%) SQL
7 14 (20.90%) Client/Server
7 14 (20.90%) Change Management
7 14 (20.90%) ITIL V3
8 13 (19.40%) ITSM
8 13 (19.40%) Microsoft
9 12 (17.91%) Microsoft Certification
9 12 (17.91%) MS Office
10 11 (16.42%) Release Management
10 11 (16.42%) MCSA
10 11 (16.42%) MS Excel
11 10 (14.93%) Legal
11 10 (14.93%) ITIL V2
12 9 (13.43%) Security Management
12 9 (13.43%) Information Security
13 6 (8.96%) Citrix
13 6 (8.96%) PCI DSS
14 5 (7.46%) ISO/IEC 27001
14 5 (7.46%) Linux
14 5 (7.46%) Stakeholder Management
15 4 (5.97%) SCCP
15 4 (5.97%) Disaster Recovery
15 4 (5.97%) CISA

Service Management
Top Related IT Skills in Essex by Category

For the 6 months to 28 January 2015, IT jobs across the Essex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 12 (17.91%) MS Office
2 11 (16.42%) MS Excel
3 1 (1.49%) MS PowerPoint
Business Applications
1 1 (1.49%) Remedy ITSM
Communications & Networking
1 4 (5.97%) SCCP
2 2 (2.99%) VPN
2 2 (2.99%) Network Security
3 1 (1.49%) Wi-Fi
3 1 (1.49%) LAN
3 1 (1.49%) WAN
General
1 24 (35.82%) Finance
2 18 (26.87%) Law
3 10 (14.93%) Legal
4 1 (1.49%) Publishing
Job Titles
1 20 (29.85%) Analyst
2 17 (25.37%) Support Analyst
3 15 (22.39%) Administrator
3 15 (22.39%) Security Administrator
4 14 (20.90%) Applications Support
4 14 (20.90%) Applications Support Analyst
5 12 (17.91%) Problem Manager
6 9 (13.43%) Security Manager
7 8 (11.94%) IT Security Administrator
7 8 (11.94%) IT Administrator
8 7 (10.45%) Release Manager
8 7 (10.45%) Service Manager
9 6 (8.96%) Service Desk Team Leader
9 6 (8.96%) IT Services Manager
9 6 (8.96%) Team Leader
10 5 (7.46%) Junior Analyst
10 5 (7.46%) Trainee Support Analyst
10 5 (7.46%) Junior Support Analyst
10 5 (7.46%) Trainee Analyst
10 5 (7.46%) Trainee
Libraries, Frameworks & Software Standards
1 2 (2.99%) HTML
2 1 (1.49%) WAP
Miscellaneous
1 14 (20.90%) Client/Server
2 1 (1.49%) Blackberry
2 1 (1.49%) Management Information System
2 1 (1.49%) PDA
2 1 (1.49%) Analytical Skills
Operating Systems
1 21 (31.34%) Windows
2 5 (7.46%) Linux
3 4 (5.97%) UNIX
4 2 (2.99%) Windows 7
5 1 (1.49%) Windows Phone
5 1 (1.49%) Windows Server 2003
5 1 (1.49%) Windows Vista
5 1 (1.49%) Windows Server 2008
5 1 (1.49%) Red Hat Enterprise Linux
Processes & Methodologies
1 52 (77.61%) ITIL
2 17 (25.37%) Problem Management
3 14 (20.90%) Change Management
3 14 (20.90%) ITIL V3
4 13 (19.40%) ITSM
5 11 (16.42%) Release Management
6 10 (14.93%) ITIL V2
7 9 (13.43%) Security Management
7 9 (13.43%) Information Security
8 5 (7.46%) Stakeholder Management
9 4 (5.97%) Disaster Recovery
9 4 (5.97%) Project Management
9 4 (5.97%) Service Delivery
9 4 (5.97%) Business Analysis
9 4 (5.97%) Supplier Management
9 4 (5.97%) People Management
10 2 (2.99%) Incident Management
10 2 (2.99%) CRM
10 2 (2.99%) BCP
10 2 (2.99%) Asset Management
Programming Languages
1 15 (22.39%) SQL
2 2 (2.99%) VBA
Qualifications
1 15 (22.39%) ITIL Certification
2 12 (17.91%) Microsoft Certification
3 11 (16.42%) MCSA
4 4 (5.97%) CISSP
4 4 (5.97%) CISA
5 1 (1.49%) Degree
5 1 (1.49%) MCP
5 1 (1.49%) A+ Certification
Quality Assurance & Compliance
1 6 (8.96%) PCI DSS
2 5 (7.46%) ISO/IEC 27001
3 4 (5.97%) SLA
3 4 (5.97%) ISO/IEC 20000
4 2 (2.99%) QA
5 1 (1.49%) Sarbanes-Oxley
System Software
1 18 (26.87%) Active Directory
2 1 (1.49%) Microsoft App-V
2 1 (1.49%) VMware Infrastructure
Systems Management
1 4 (5.97%) SCOM
2 1 (1.49%) ZENworks
2 1 (1.49%) SCCM
Vendors
1 13 (19.40%) Microsoft
2 6 (8.96%) Citrix
3 1 (1.49%) Siemens
3 1 (1.49%) Red Hat
3 1 (1.49%) Remedy
3 1 (1.49%) VMware
3 1 (1.49%) Mitel
3 1 (1.49%) Altiris
Essex
Information Technology Services
Salary: £50k - 55k per year + excellent benefits
Posted: 3 days ago
Southend-On-Sea, Essex
Senitor Associates
Salary: £55000 - £60000 per annum
Posted: 5 days ago