The table below looks at the statistics for Service Management skills in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 58 68 79
Rank change year-on-year
+10 +11
Permanent jobs citing Service Management 35 21 15
As % of all permanent IT jobs located in Essex 2.79% 1.89% 1.39%
As % of the Processes & Methodologies category 3.57% 2.59% 1.70%
Number of salaries quoted 29 17 12
Average salary £48,000 £43,500 £44,000
Average salary % change year-on-year
+10.34% -1.13%
90% offered a salary of more than £35,000 £28,000 £30,700
10% offered a salary of more than £61,900 £66,000 £72,250
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
980 811 884
As % of all permanent IT jobs located in Essex 78.21% 72.93% 81.78%
Number of salaries quoted 722 633 713
Average salary £46,174 £45,000 £42,500
Average salary % change year-on-year
+2.60% +5.88%
90% offered a salary of more than £32,500 £31,000 £30,000
10% offered a salary of more than £72,000 £60,000 £70,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Essex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Essex region.

Service Management Salary Trend in Essex

Service Management
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Service Management across the Essex region over the 3 months to 1 September 2015.

Service Management Salary Histogram in Essex

Service Management
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Essex region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford +2 16 £48,000 +37.14% 1
Southend-on-Sea -5 4 - -
Colchester -12 3 £51,250 +28.12% 1
Brentwood - 1 - -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 1 September 2015, IT jobs across the Essex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 58 (93.55%) ITIL
2 18 (29.03%) Finance
3 17 (27.42%) Project Management
4 15 (24.19%) Service Delivery
4 15 (24.19%) PRINCE2
4 15 (24.19%) Windows
4 15 (24.19%) MS Excel
5 14 (22.58%) MS Office
6 13 (20.97%) Software Testing
6 13 (20.97%) IT Governance
6 13 (20.97%) Problem Management
6 13 (20.97%) Release Management
6 13 (20.97%) Change Control
7 12 (19.35%) ITIL Certification
7 12 (19.35%) Microsoft
8 11 (17.74%) SQL
9 10 (16.13%) SDLC
10 9 (14.52%) Infor
10 9 (14.52%) Team Foundation Server
10 9 (14.52%) QA
10 9 (14.52%) SQL Server
10 9 (14.52%) Client/Server
10 9 (14.52%) Sun
10 9 (14.52%) SAS
11 7 (11.29%) PRINCE
11 7 (11.29%) Risk Management
11 7 (11.29%) Agile Software Development
12 6 (9.68%) Configuration Management
13 5 (8.06%) ITIL V3
14 4 (6.45%) Agile Project Management

Service Management
Top Related IT Skills in Essex by Category

For the 6 months to 1 September 2015, IT jobs across the Essex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (14.52%) SAS
2 3 (4.84%) SharePoint
Applications
1 15 (24.19%) MS Excel
2 14 (22.58%) MS Office
3 1 (1.61%) MS PowerPoint
Business Applications
1 1 (1.61%) Sentinel
1 1 (1.61%) Cognos Planning
Cloud Services
1 1 (1.61%) Office 365
Communications & Networking
1 1 (1.61%) Intranet
1 1 (1.61%) Internet
Database & Business Intelligence
1 9 (14.52%) SQL Server
2 1 (1.61%) Crystal Reports
Development Applications
1 9 (14.52%) Team Foundation Server
General
1 18 (29.03%) Finance
2 4 (6.45%) Legal
2 4 (6.45%) Publishing
3 3 (4.84%) Banking
3 3 (4.84%) Law
4 1 (1.61%) Back Office
Job Titles
1 33 (53.23%) Applications Support
2 19 (30.65%) Analyst
3 17 (27.42%) Support Analyst
4 16 (25.81%) Applications Support Analyst
5 14 (22.58%) Service Manager
6 7 (11.29%) Delivery Manager
6 7 (11.29%) Support Manager
6 7 (11.29%) Services Delivery Manager
7 6 (9.68%) Support Team Leader
7 6 (9.68%) Team Leader
8 5 (8.06%) Application Support Team Leader
9 4 (6.45%) Senior Manager
9 4 (6.45%) Senior Service Manager
9 4 (6.45%) IT Services Manager
9 4 (6.45%) Applications Support Manager
9 4 (6.45%) Applications Manager
9 4 (6.45%) Senior Services Delivery Manager
10 3 (4.84%) Service Desk Manager
10 3 (4.84%) IT Services Delivery Manager
10 3 (4.84%) IT Support Manager
Libraries, Frameworks & Software Standards
1 1 (1.61%) .NET
1 1 (1.61%) .NET Framework
Miscellaneous
1 9 (14.52%) Client/Server
2 3 (4.84%) Data Centre
3 1 (1.61%) Computer Science
3 1 (1.61%) Life Science
Operating Systems
1 15 (24.19%) Windows
2 2 (3.23%) Linux
2 2 (3.23%) Windows 7
2 2 (3.23%) UNIX
3 1 (1.61%) Windows 8
3 1 (1.61%) Windows Vista
Processes & Methodologies
1 58 (93.55%) ITIL
2 17 (27.42%) Project Management
3 15 (24.19%) Service Delivery
3 15 (24.19%) PRINCE2
4 13 (20.97%) Software Testing
4 13 (20.97%) IT Governance
4 13 (20.97%) Problem Management
4 13 (20.97%) Release Management
4 13 (20.97%) Change Control
5 10 (16.13%) SDLC
6 7 (11.29%) Risk Management
6 7 (11.29%) Agile Software Development
6 7 (11.29%) PRINCE
7 6 (9.68%) Configuration Management
8 5 (8.06%) ITIL V3
9 4 (6.45%) Agile Project Management
9 4 (6.45%) Analytics
10 3 (4.84%) Service Desk Management
10 3 (4.84%) High Availability
10 3 (4.84%) Business Intelligence
Programming Languages
1 11 (17.74%) SQL
2 1 (1.61%) VB
2 1 (1.61%) VBA
2 1 (1.61%) Java
Qualifications
1 12 (19.35%) ITIL Certification
2 1 (1.61%) Degree
2 1 (1.61%) ISACA
2 1 (1.61%) MCSE
2 1 (1.61%) CISSP
2 1 (1.61%) Microsoft Certification
Quality Assurance & Compliance
1 9 (14.52%) QA
2 1 (1.61%) Data Quality
2 1 (1.61%) SLA
System Software
1 2 (3.23%) Active Directory
Systems Management
1 2 (3.23%) SCOM
2 1 (1.61%) SCCM
Vendors
1 12 (19.35%) Microsoft
2 9 (14.52%) Sun
2 9 (14.52%) Infor
3 3 (4.84%) ServiceNow
3 3 (4.84%) Citrix
4 2 (3.23%) CODA
5 1 (1.61%) Thunderhead
5 1 (1.61%) Capita
5 1 (1.61%) Cognos
5 1 (1.61%) Cisco
Colchester, Essex
Harvey Nash plc
Salary: £55000 - £65000 per annum
Posted: 4 days ago
Chelmsford
Incite Insight
Salary: £50,000 - £60,000 per year
Posted: 19 days ago