The table below looks at the statistics for Service Management skills in IT jobs advertised for the Essex region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 1 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 65 75 60
Rank change year-on-year
+10 -15
Permanent jobs citing Service Management 28 30 44
As % of all permanent IT jobs located in Essex 2.75% 2.37% 3.31%
As % of the Processes & Methodologies category 3.37% 2.74% 4.24%
Number of salaries quoted 17 27 39
Median salary £60,000 £47,500 £55,000
Median salary % change year-on-year
+26.31% -13.63%
90% offered a salary of more than £40,150 £28,000 £24,000
10% offered a salary of more than £61,500 £65,000 £67,500
UK excluding London median salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
832 1095 1037
As % of all permanent IT jobs located in Essex 81.73% 86.42% 77.91%
Number of salaries quoted 657 817 862
Median salary £45,000 £44,000 £47,500
Median salary % change year-on-year
+2.27% -7.36%
90% offered a salary of more than £27,000 £28,500 £32,500
10% offered a salary of more than £64,000 £70,000 £65,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Essex

The demand trend of job ads across the Essex region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Essex region.

Service Management Salary Trend in Essex

Service Management
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Service Management across the Essex region over the 3 months to 1 July 2016.

Service Management Salary Histogram in Essex

Service Management
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Essex region over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester +4 9 £60,000 +114.28% 1
Chelmsford +6 7 £61,500 +28.12% 1
Braintree - 5 £60,000 -
Witham - 2 £41,500 -
Southend-on-Sea -10 1 £46,500 -19.13%
Brentwood - 1 - -
Rayleigh - 1 £40,000 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 1 July 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region with a requirement for Service Management.

1 31 (64.58%) ITIL
2 23 (47.92%) Windows
3 21 (43.75%) ITSM
4 19 (39.58%) Problem Management
5 18 (37.50%) Microsoft
6 16 (33.33%) MS Exchange
7 15 (31.25%) Configuration Management
7 15 (31.25%) Exchange Server 2010
8 14 (29.17%) Process Management
9 13 (27.08%) Service Delivery
9 13 (27.08%) Law
10 12 (25.00%) Supplier Management
10 12 (25.00%) Blackberry
10 12 (25.00%) Clearswift
10 12 (25.00%) VPN
10 12 (25.00%) Proofpoint
10 12 (25.00%) Office 365
11 11 (22.92%) Windows Phone
11 11 (22.92%) Apple
11 11 (22.92%) Smartphone
12 10 (20.83%) Citrix
12 10 (20.83%) Windows Server
13 9 (18.75%) Windows Server 2008
13 9 (18.75%) Nokia
13 9 (18.75%) MS Excel
14 8 (16.67%) XenApp
14 8 (16.67%) Continuous Improvement
15 7 (14.58%) ITIL V3
16 6 (12.50%) Blackberry Enterprise Server
16 6 (12.50%) PRINCE2

Service Management
Top Related IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (33.33%) MS Exchange
2 15 (31.25%) Exchange Server 2010
3 6 (12.50%) Blackberry Enterprise Server
4 5 (10.42%) Exchange Server 2013
5 2 (4.17%) SharePoint
6 1 (2.08%) Documentum
6 1 (2.08%) Skype for Business
6 1 (2.08%) WebLogic
Applications
1 9 (18.75%) MS Excel
2 5 (10.42%) MS Office
Business Applications
1 5 (10.42%) Remedy ITSM
2 4 (8.33%) assyst
3 1 (2.08%) Dynamics NAV
3 1 (2.08%) Oracle BPM
Cloud Services
1 12 (25.00%) Office 365
2 6 (12.50%) iTunes
Communications & Networking
1 12 (25.00%) VPN
2 4 (8.33%) SAN
3 3 (6.25%) Firewall
3 3 (6.25%) LAN
3 3 (6.25%) WAN
4 2 (4.17%) Cisco Wireless
4 2 (4.17%) Internet
4 2 (4.17%) MPLS
4 2 (4.17%) TCP/IP
4 2 (4.17%) Wireless
4 2 (4.17%) WLAN
5 1 (2.08%) DHCP
5 1 (2.08%) DNS
5 1 (2.08%) Network Security
5 1 (2.08%) Skype
5 1 (2.08%) VoIP
Database & Business Intelligence
1 2 (4.17%) SQL Server
2 1 (2.08%) Oracle Database
2 1 (2.08%) RDBMS
2 1 (2.08%) Relational Database
2 1 (2.08%) SQL Server 2012
Development Applications
1 2 (4.17%) HP UFT
1 2 (4.17%) LoadRunner
2 1 (2.08%) Jenkins
2 1 (2.08%) Maven
2 1 (2.08%) MSI
2 1 (2.08%) Team Foundation Server
General
1 13 (27.08%) Law
2 5 (10.42%) Finance
2 5 (10.42%) Legal
3 1 (2.08%) Banking
3 1 (2.08%) French Language
3 1 (2.08%) Telecoms
Job Titles
1 9 (18.75%) IT Manager
2 7 (14.58%) Applications Support
2 7 (14.58%) IT Services Manager
2 7 (14.58%) Team Leader
3 6 (12.50%) ITIL Manager
3 6 (12.50%) Service Manager
4 5 (10.42%) Analyst
4 5 (10.42%) Infrastructure Manager
4 5 (10.42%) Service Continuity Manager
4 5 (10.42%) Support Engineer
5 4 (8.33%) Incident and Problem Manager
5 4 (8.33%) Incident Manager
5 4 (8.33%) ITIL Incident Manager
5 4 (8.33%) ITIL Problem Manager
5 4 (8.33%) Problem Manager
5 4 (8.33%) Support Team Leader
6 3 (6.25%) 1st Line Engineer
6 3 (6.25%) 1st Line Support
6 3 (6.25%) 1st Line Support Engineer
6 3 (6.25%) Application Support Team Leader
Libraries, Frameworks & Software Standards
1 2 (4.17%) Middleware
2 1 (2.08%) J2EE
2 1 (2.08%) Oracle Fusion
2 1 (2.08%) Software Packaging
Miscellaneous
1 12 (25.00%) Blackberry
2 11 (22.92%) Smartphone
3 6 (12.50%) Mobile Computing
4 4 (8.33%) Management Information System
4 4 (8.33%) Performance Metrics
5 3 (6.25%) Analytical Skills
5 3 (6.25%) CMDB
5 3 (6.25%) iPhone
6 2 (4.17%) Client/Server
7 1 (2.08%) BYOD
7 1 (2.08%) iPad
7 1 (2.08%) Reinsurance
7 1 (2.08%) Statistics
7 1 (2.08%) User Experience
Operating Systems
1 23 (47.92%) Windows
2 11 (22.92%) Windows Phone
3 10 (20.83%) Windows Server
4 9 (18.75%) Windows Server 2008
5 2 (4.17%) Windows 7
5 2 (4.17%) Windows Server 2012
6 1 (2.08%) Unix
6 1 (2.08%) Windows 8
6 1 (2.08%) Windows Vista
Processes & Methodologies
1 31 (64.58%) ITIL
2 21 (43.75%) ITSM
3 19 (39.58%) Problem Management
4 15 (31.25%) Configuration Management
5 14 (29.17%) Process Management
6 13 (27.08%) Service Delivery
7 12 (25.00%) Supplier Management
8 8 (16.67%) Continuous Improvement
9 7 (14.58%) ITIL V3
10 6 (12.50%) PRINCE2
11 5 (10.42%) Change Management
11 5 (10.42%) ITIL V2
11 5 (10.42%) Project Management
11 5 (10.42%) Service Continuity Management
12 4 (8.33%) Incident Management
12 4 (8.33%) Security Patching
12 4 (8.33%) Time Management
13 3 (6.25%) Asset Management
13 3 (6.25%) Disaster Recovery
14 2 (4.17%) Risk Management
Programming Languages
1 4 (8.33%) SQL
2 1 (2.08%) T-SQL
2 1 (2.08%) VBA
2 1 (2.08%) VBScript
Qualifications
1 3 (6.25%) Degree
1 3 (6.25%) ITIL Certification
2 2 (4.17%) CCNA
2 2 (4.17%) CCNP
2 2 (4.17%) Cisco Certification
2 2 (4.17%) ISEB
2 2 (4.17%) ISTQB
2 2 (4.17%) ITIL Foundation Certificate
3 1 (2.08%) PRINCE2 Certification
Quality Assurance & Compliance
1 1 (2.08%) ISO/IEC 27001
1 1 (2.08%) SLA
System Software
1 8 (16.67%) XenApp
2 6 (12.50%) Active Directory
3 5 (10.42%) Microsoft App-V
4 1 (2.08%) Virtual Desktop
4 1 (2.08%) VMware ESX
4 1 (2.08%) VMware Infrastructure
4 1 (2.08%) XenDesktop
Systems Management
1 5 (10.42%) SCCM
2 4 (8.33%) SCOM
3 2 (4.17%) Cisco Prime
Vendors
1 18 (37.50%) Microsoft
2 12 (25.00%) Clearswift
2 12 (25.00%) Proofpoint
3 11 (22.92%) Apple
4 10 (20.83%) Citrix
5 9 (18.75%) Nokia
6 5 (10.42%) Remedy
7 4 (8.33%) NetApp
7 4 (8.33%) SAP
8 3 (6.25%) VMware
9 2 (4.17%) Cisco
9 2 (4.17%) Oracle
9 2 (4.17%) ServiceNow
9 2 (4.17%) SolarWinds
10 1 (2.08%) Adobe
10 1 (2.08%) Samsung
Chelmsford, Essex
Ashdown IT
Salary: £30000 per annum + pension, bonus, healthcare, gym
Posted: Yesterday
Colchester, Essex
Square One Resources
Salary: From £55,000 to £65,000 per annum + Corporate Benefits
Posted: 3 days ago