The table below looks at the statistics for Service Management skills in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Service Management
Rank 70 64 78
Rank change year-on-year
-6 +14
Permanent jobs citing Service Management 30 44 13
As % of all permanent IT jobs located in Essex 2.37% 3.31% 1.25%
As % of the Processes & Methodologies category 2.85% 4.38% 1.60%
Number of salaries quoted 27 39 11
Average salary £47,500 £55,000 £42,500
Average salary % change year-on-year
-13.63% +29.41%
90% offered a salary of more than £28,000 £24,000 £35,000
10% offered a salary of more than £65,000 £67,500 £45,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
1051 1005 811
As % of all permanent IT jobs located in Essex 83.02% 75.56% 77.98%
Number of salaries quoted 782 834 691
Average salary £45,000 £47,500 £42,500
Average salary % change year-on-year
-5.26% +11.76%
90% offered a salary of more than £28,500 £32,500 £30,000
10% offered a salary of more than £65,000 £60,000 £70,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Essex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Essex region.

Service Management Salary Trend in Essex

Service Management
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Service Management across the Essex region over the 3 months to 30 June 2015.

Service Management Salary Histogram in Essex

Service Management
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Essex region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford +1 11 £48,000 +118.18% 1
Colchester -18 6 £28,000 -51.30%
Southend-on-Sea +1 3 £57,500 +32.18% 2
Service Management
East of England

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 30 June 2015, IT jobs across the Essex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 46 (90.20%) ITIL
2 14 (27.45%) Microsoft
3 13 (25.49%) ITIL Certification
3 13 (25.49%) MS Office
3 13 (25.49%) MS Excel
3 13 (25.49%) Client/Server
4 12 (23.53%) Windows
5 11 (21.57%) SQL
5 11 (21.57%) Project Management
5 11 (21.57%) Finance
5 11 (21.57%) Problem Management
5 11 (21.57%) Release Management
6 10 (19.61%) QA
7 9 (17.65%) Infor
7 9 (17.65%) Team Foundation Server
7 9 (17.65%) Change Control
7 9 (17.65%) Software Testing
7 9 (17.65%) IT Governance
7 9 (17.65%) Sun
7 9 (17.65%) SQL Server
7 9 (17.65%) SAS
8 8 (15.69%) Legal
9 7 (13.73%) Law
9 7 (13.73%) PRINCE2
10 5 (9.80%) Risk Management
10 5 (9.80%) Service Delivery
10 5 (9.80%) Disaster Recovery
10 5 (9.80%) Citrix
11 4 (7.84%) CISSP
11 4 (7.84%) Microsoft Certification

Service Management
Top Related IT Skills in Essex by Category

For the 6 months to 30 June 2015, IT jobs across the Essex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (17.65%) SAS
Applications
1 13 (25.49%) MS Office
1 13 (25.49%) MS Excel
2 1 (1.96%) MS PowerPoint
Business Applications
1 1 (1.96%) Sentinel
Communications & Networking
1 3 (5.88%) SCCP
2 1 (1.96%) Intranet
Database & Business Intelligence
1 9 (17.65%) SQL Server
Development Applications
1 9 (17.65%) Team Foundation Server
General
1 11 (21.57%) Finance
2 8 (15.69%) Legal
3 7 (13.73%) Law
4 3 (5.88%) Banking
5 1 (1.96%) Back Office
Job Titles
1 31 (60.78%) Applications Support
2 22 (43.14%) Analyst
3 19 (37.25%) Support Analyst
4 18 (35.29%) Applications Support Analyst
5 6 (11.76%) Service Manager
6 5 (9.80%) Infrastructure Manager
6 5 (9.80%) Support Manager
7 4 (7.84%) Applications Support Manager
7 4 (7.84%) Applications Manager
7 4 (7.84%) IT Services Manager
7 4 (7.84%) Trainee Analyst
7 4 (7.84%) Trainee
7 4 (7.84%) Junior Analyst
7 4 (7.84%) Junior
7 4 (7.84%) Junior Support Analyst
7 4 (7.84%) Trainee Support Analyst
8 3 (5.88%) Security Administrator
8 3 (5.88%) Application Support Team Leader
8 3 (5.88%) Administrator
8 3 (5.88%) Team Leader
Libraries, Frameworks & Software Standards
1 1 (1.96%) .NET
1 1 (1.96%) .NET Framework
Miscellaneous
1 13 (25.49%) Client/Server
2 4 (7.84%) Data Centre
3 1 (1.96%) Computer Science
3 1 (1.96%) Life Science
Operating Systems
1 12 (23.53%) Windows
2 4 (7.84%) Linux
2 4 (7.84%) UNIX
3 2 (3.92%) Windows 7
4 1 (1.96%) Windows Vista
Processes & Methodologies
1 46 (90.20%) ITIL
2 11 (21.57%) Project Management
2 11 (21.57%) Problem Management
2 11 (21.57%) Release Management
3 9 (17.65%) Software Testing
3 9 (17.65%) IT Governance
3 9 (17.65%) Change Control
4 7 (13.73%) PRINCE2
5 5 (9.80%) Service Delivery
5 5 (9.80%) Disaster Recovery
5 5 (9.80%) Risk Management
6 4 (7.84%) Asset Management
6 4 (7.84%) Analytics
6 4 (7.84%) People Management
6 4 (7.84%) Supplier Management
7 3 (5.88%) Investment Management
7 3 (5.88%) SDLC
7 3 (5.88%) High Availability
7 3 (5.88%) Information Security
7 3 (5.88%) Security Management
Programming Languages
1 11 (21.57%) SQL
2 1 (1.96%) VBA
2 1 (1.96%) Java
Qualifications
1 13 (25.49%) ITIL Certification
2 4 (7.84%) CISSP
2 4 (7.84%) Microsoft Certification
3 3 (5.88%) MCSA
3 3 (5.88%) CISA
4 1 (1.96%) Degree
4 1 (1.96%) ISACA
4 1 (1.96%) MCSE
Quality Assurance & Compliance
1 10 (19.61%) QA
2 4 (7.84%) PCI DSS
3 3 (5.88%) ISO/IEC 27001
4 2 (3.92%) SLA
5 1 (1.96%) Sarbanes-Oxley
5 1 (1.96%) ISO/IEC 20000
System Software
1 4 (7.84%) Active Directory
Systems Management
1 4 (7.84%) SCOM
Vendors
1 14 (27.45%) Microsoft
2 9 (17.65%) Sun
2 9 (17.65%) Infor
3 5 (9.80%) Citrix
4 1 (1.96%) Capita
4 1 (1.96%) ServiceNow
4 1 (1.96%) Cisco
Southend-On-Sea, Essex
HMRC
Salary: From £35,232 to £39,643 per annum
Posted: 13 days ago
Southend-on-sea, Essex
HMRC
Posted: 13 days ago