The table below looks at the statistics for Service Management skills in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 79 72 59
Rank change year-on-year
-7 -13
Permanent jobs citing Service Management 21 27 24
As % of all permanent IT jobs located in Essex 1.68% 2.17% 2.59%
As % of the Processes & Methodologies category 2.04% 2.80% 3.51%
Number of salaries quoted 16 23 22
Average salary £42,500 £55,000 £44,500
Average salary % change year-on-year
-22.72% +23.59%
90% offered a salary of more than £22,000 £39,000 £15,900
10% offered a salary of more than £77,500 £57,500 £52,500
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
1027 963 683
As % of all permanent IT jobs located in Essex 82.29% 77.41% 73.84%
Number of salaries quoted 828 767 580
Average salary £47,500 £47,500 £40,000
Average salary % change year-on-year
- +18.75%
90% offered a salary of more than £30,000 £33,000 £27,500
10% offered a salary of more than £65,000 £60,000 £70,000
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

Service Management
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Essex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Essex region.

Service Management Salary Trend in Essex

Service Management
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Service Management across the Essex region over the 3 months to 27 March 2015.

Service Management Salary Histogram in Essex

Service Management
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Essex region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester -11 10 £28,000 -49.09%
Brentwood - 2 - -
Basildon +5 1 - -
Chelmsford - 1 £57,000 - 1
Service Management
East of England

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 27 March 2015, IT jobs across the Essex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 48 (72.73%) ITIL
2 22 (33.33%) Finance
3 21 (31.82%) Law
3 21 (31.82%) Windows
4 18 (27.27%) Client/Server
5 17 (25.76%) Active Directory
6 16 (24.24%) ITIL Certification
6 16 (24.24%) SQL
7 14 (21.21%) Microsoft
7 14 (21.21%) Release Management
8 13 (19.70%) MS Office
9 12 (18.18%) Change Management
9 12 (18.18%) Legal
9 12 (18.18%) ITSM
9 12 (18.18%) MS Excel
10 11 (16.67%) Microsoft Certification
10 11 (16.67%) Problem Management
10 11 (16.67%) ITIL V3
11 10 (15.15%) MCSA
12 9 (13.64%) Security Management
12 9 (13.64%) Information Security
12 9 (13.64%) ITIL V2
13 8 (12.12%) Citrix
14 6 (9.09%) Project Management
14 6 (9.09%) UNIX
14 6 (9.09%) Linux
14 6 (9.09%) Disaster Recovery
14 6 (9.09%) People Management
14 6 (9.09%) Supplier Management
14 6 (9.09%) PCI DSS

Service Management
Top Related IT Skills in Essex by Category

For the 6 months to 27 March 2015, IT jobs across the Essex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.03%) SAS
Applications
1 13 (19.70%) MS Office
2 12 (18.18%) MS Excel
3 1 (1.52%) MS PowerPoint
Business Applications
1 1 (1.52%) Remedy ITSM
Communications & Networking
1 4 (6.06%) SCCP
2 1 (1.52%) Wi-Fi
2 1 (1.52%) Network Security
2 1 (1.52%) LAN
2 1 (1.52%) WAN
2 1 (1.52%) VPN
Database & Business Intelligence
1 2 (3.03%) SQL Server
Development Applications
1 2 (3.03%) Team Foundation Server
General
1 22 (33.33%) Finance
2 21 (31.82%) Law
3 12 (18.18%) Legal
4 1 (1.52%) Publishing
Job Titles
1 23 (34.85%) Analyst
2 20 (30.30%) Support Analyst
2 20 (30.30%) Applications Support
3 18 (27.27%) Applications Support Analyst
4 13 (19.70%) Administrator
4 13 (19.70%) Security Administrator
5 8 (12.12%) Junior
5 8 (12.12%) Trainee Analyst
5 8 (12.12%) Trainee
5 8 (12.12%) Junior Analyst
5 8 (12.12%) IT Security Administrator
5 8 (12.12%) Junior Support Analyst
5 8 (12.12%) Trainee Support Analyst
5 8 (12.12%) Release Manager
5 8 (12.12%) IT Administrator
6 6 (9.09%) Infrastructure Manager
6 6 (9.09%) Service Manager
6 6 (9.09%) Service Desk Team Leader
6 6 (9.09%) Team Leader
6 6 (9.09%) IT Services Manager
Libraries, Frameworks & Software Standards
1 2 (3.03%) HTML
2 1 (1.52%) WAP
Miscellaneous
1 18 (27.27%) Client/Server
2 1 (1.52%) Blackberry
2 1 (1.52%) PDA
2 1 (1.52%) Analytical Skills
Operating Systems
1 21 (31.82%) Windows
2 6 (9.09%) Linux
2 6 (9.09%) UNIX
3 2 (3.03%) Windows 7
4 1 (1.52%) Windows Phone
4 1 (1.52%) Windows Vista
Processes & Methodologies
1 48 (72.73%) ITIL
2 14 (21.21%) Release Management
3 12 (18.18%) Change Management
3 12 (18.18%) ITSM
4 11 (16.67%) Problem Management
4 11 (16.67%) ITIL V3
5 9 (13.64%) ITIL V2
5 9 (13.64%) Information Security
5 9 (13.64%) Security Management
6 6 (9.09%) Disaster Recovery
6 6 (9.09%) Project Management
6 6 (9.09%) Supplier Management
6 6 (9.09%) People Management
7 5 (7.58%) Business Analysis
8 4 (6.06%) Stakeholder Management
9 3 (4.55%) Service Delivery
10 2 (3.03%) CRM
10 2 (3.03%) BCP
10 2 (3.03%) Asset Management
10 2 (3.03%) Software Testing
Programming Languages
1 16 (24.24%) SQL
2 2 (3.03%) VBA
Qualifications
1 16 (24.24%) ITIL Certification
2 11 (16.67%) Microsoft Certification
3 10 (15.15%) MCSA
4 4 (6.06%) CISSP
4 4 (6.06%) CISA
5 1 (1.52%) Degree
5 1 (1.52%) MCP
5 1 (1.52%) A+ Certification
Quality Assurance & Compliance
1 6 (9.09%) PCI DSS
2 5 (7.58%) ISO/IEC 27001
3 4 (6.06%) QA
3 4 (6.06%) ISO/IEC 20000
4 3 (4.55%) SLA
5 1 (1.52%) Sarbanes-Oxley
System Software
1 17 (25.76%) Active Directory
2 1 (1.52%) Microsoft App-V
2 1 (1.52%) VMware Infrastructure
Systems Management
1 6 (9.09%) SCOM
2 1 (1.52%) ZENworks
2 1 (1.52%) SCCM
Vendors
1 14 (21.21%) Microsoft
2 8 (12.12%) Citrix
3 2 (3.03%) Sun
3 2 (3.03%) Infor
4 1 (1.52%) Siemens
4 1 (1.52%) Remedy
4 1 (1.52%) VMware
4 1 (1.52%) Mitel
4 1 (1.52%) Altiris
Chelmsford, Essex
CV Screen Ltd
Salary: £19k - 21k per year + car and benefits
Posted: 4 days ago