The table below looks at the statistics for Service Management skills in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 63 60 68
Rank change year-on-year
-3 +8
Permanent jobs citing Service Management 42 41 18
As % of all permanent IT jobs located in Essex 3.53% 3.22% 1.80%
As % of the Processes & Methodologies category 4.03% 3.77% 2.12%
Number of salaries quoted 40 29 14
Average salary £52,500 £52,500 £45,000
Average salary % change year-on-year
- +16.66%
90% offered a salary of more than £32,313 £22,000 £27,450
10% offered a salary of more than £60,000 £77,500 £56,750
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
1042 1088 849
As % of all permanent IT jobs located in Essex 87.56% 85.33% 84.98%
Number of salaries quoted 779 877 649
Average salary £50,000 £45,000 £45,000
Average salary % change year-on-year
+11.11% -
90% offered a salary of more than £30,000 £28,500 £29,500
10% offered a salary of more than £82,500 £65,000 £70,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Essex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Essex region.

Service Management Salary Trend in Essex

Service Management
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Service Management across the Essex region over the 3 months to 11 February 2016.

Service Management Salary Histogram in Essex

Service Management
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Essex region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester -6 23 £55,000 +96.42%
Brentwood -2 3 £22,000 -
Southend-on-Sea - 3 £51,459 -
Chelmsford +7 1 £55,000 -3.50%
Harlow +6 1 £52,500 +81.03%
Saffron Walden - 1 £60,000 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 11 February 2016, IT jobs across the Essex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 57 (75.00%) ITIL
2 22 (28.95%) Problem Management
3 21 (27.63%) ITSM
4 17 (22.37%) Change Control
5 14 (18.42%) Law
6 13 (17.11%) ITIL V3
7 12 (15.79%) ITIL Certification
7 12 (15.79%) Windows
8 11 (14.47%) Release Management
8 11 (14.47%) Software Testing
8 11 (14.47%) IT Governance
8 11 (14.47%) Analytical Skills
9 10 (13.16%) SLA
9 10 (13.16%) Legal
10 9 (11.84%) Project Management
10 9 (11.84%) Citrix
10 9 (11.84%) Windows Server 2008
10 9 (11.84%) XenApp
10 9 (11.84%) Performance Metrics
10 9 (11.84%) ServiceNow
10 9 (11.84%) Windows Server
11 8 (10.53%) Finance
11 8 (10.53%) Service Delivery
12 7 (9.21%) HP UFT
12 7 (9.21%) LoadRunner
12 7 (9.21%) ISTQB
12 7 (9.21%) Test Strategy
12 7 (9.21%) Test Management
12 7 (9.21%) Test Scripting
13 6 (7.89%) Remedy ITSM

Service Management
Top Related IT Skills in Essex by Category

For the 6 months to 11 February 2016, IT jobs across the Essex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (7.89%) Exchange Server 2010
1 6 (7.89%) Exchange Server 2013
1 6 (7.89%) MS Exchange
2 2 (2.63%) SAS
2 2 (2.63%) SharePoint
3 1 (1.32%) Skype for Business
Applications
1 6 (7.89%) MS Excel
1 6 (7.89%) MS Office
Business Applications
1 6 (7.89%) assyst
1 6 (7.89%) Remedy ITSM
2 2 (2.63%) Infor SunSystems
Cloud Services
1 1 (1.32%) Office 365
Communications & Networking
1 6 (7.89%) SAN
2 4 (5.26%) LAN
2 4 (5.26%) WAN
2 4 (5.26%) Wireless
3 3 (3.95%) Cisco Wireless
3 3 (3.95%) Firewall
3 3 (3.95%) Internet
3 3 (3.95%) MPLS
3 3 (3.95%) TCP/IP
3 3 (3.95%) WLAN
4 1 (1.32%) Skype
4 1 (1.32%) VoIP
4 1 (1.32%) VPN
Database & Business Intelligence
1 2 (2.63%) SQL Server
Development Applications
1 7 (9.21%) HP UFT
1 7 (9.21%) LoadRunner
General
1 14 (18.42%) Law
2 10 (13.16%) Legal
3 8 (10.53%) Finance
4 5 (6.58%) Publishing
5 2 (2.63%) Banking
6 1 (1.32%) Billing
6 1 (1.32%) Telecoms
Job Titles
1 20 (26.32%) Applications Support
2 14 (18.42%) Service Manager
3 11 (14.47%) Team Leader
4 10 (13.16%) Analyst
5 9 (11.84%) ITIL Manager
6 8 (10.53%) Applications Support Analyst
6 8 (10.53%) Service Desk Manager
6 8 (10.53%) Service Management Specialist
6 8 (10.53%) Support Analyst
7 7 (9.21%) Test Leader
7 7 (9.21%) Test Team Leader
8 6 (7.89%) Incident and Problem Manager
8 6 (7.89%) Incident Manager
8 6 (7.89%) ITIL Incident Manager
8 6 (7.89%) ITIL Problem Manager
8 6 (7.89%) Problem Manager
8 6 (7.89%) Support Engineer
9 4 (5.26%) SQL Analyst
9 4 (5.26%) SQL Support Analyst
10 3 (3.95%) ITSM Specialist
Libraries, Frameworks & Software Standards
1 3 (3.95%) Middleware
Miscellaneous
1 11 (14.47%) Analytical Skills
2 9 (11.84%) Performance Metrics
3 5 (6.58%) Client/Server
4 1 (1.32%) Management Information System
4 1 (1.32%) Mobile App
4 1 (1.32%) User Experience
Operating Systems
1 12 (15.79%) Windows
2 9 (11.84%) Windows Server
2 9 (11.84%) Windows Server 2008
Processes & Methodologies
1 57 (75.00%) ITIL
2 22 (28.95%) Problem Management
3 21 (27.63%) ITSM
4 17 (22.37%) Change Control
5 13 (17.11%) ITIL V3
6 11 (14.47%) IT Governance
6 11 (14.47%) Release Management
6 11 (14.47%) Software Testing
7 9 (11.84%) Project Management
8 8 (10.53%) Service Delivery
9 7 (9.21%) Test Management
9 7 (9.21%) Test Scripting
9 7 (9.21%) Test Strategy
10 6 (7.89%) ITIL V2
11 5 (6.58%) Change Management
11 5 (6.58%) Configuration Management
11 5 (6.58%) Continuous Improvement
11 5 (6.58%) Root Cause Analysis
11 5 (6.58%) Time Management
12 4 (5.26%) Stakeholder Management
Programming Languages
1 6 (7.89%) SQL
2 1 (1.32%) VBA
Qualifications
1 12 (15.79%) ITIL Certification
2 7 (9.21%) ISTQB
3 6 (7.89%) ISEB
4 3 (3.95%) CCNA
4 3 (3.95%) CCNP
4 3 (3.95%) Cisco Certification
4 3 (3.95%) ITIL Foundation Certificate
5 1 (1.32%) Degree
Quality Assurance & Compliance
1 10 (13.16%) SLA
2 2 (2.63%) QA
System Software
1 9 (11.84%) XenApp
2 3 (3.95%) Active Directory
2 3 (3.95%) Microsoft App-V
3 1 (1.32%) VMware ESX
3 1 (1.32%) VMware Infrastructure
Systems Management
1 4 (5.26%) SCCM
1 4 (5.26%) SCOM
2 3 (3.95%) CiscoWorks
Vendors
1 9 (11.84%) Citrix
1 9 (11.84%) ServiceNow
2 6 (7.89%) NetApp
2 6 (7.89%) Remedy
2 6 (7.89%) SAP
3 3 (3.95%) Cisco
3 3 (3.95%) Microsoft
3 3 (3.95%) SolarWinds
4 2 (2.63%) Infor
4 2 (2.63%) VMware
5 1 (1.32%) Adobe