The table below looks at the statistics for Service Management skills in IT jobs advertised for the Essex region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 29 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 28 60 68
Rank change year-on-year
+32 +8
Permanent jobs citing Service Management 64 35 18
As % of all permanent IT jobs located in Essex 6.15% 2.66% 1.59%
As % of the Processes & Methodologies category 6.96% 3.22% 1.97%
Number of salaries quoted 53 30 17
Median salary £50,000 £48,000 £43,500
Median salary % change year-on-year
+4.16% +10.34%
90% offered a salary of more than £32,500 £35,500 £27,967
10% offered a salary of more than £75,000 £60,050 £51,000
UK excluding London median salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
919 1087 915
As % of all permanent IT jobs located in Essex 88.37% 82.47% 80.76%
Number of salaries quoted 728 769 697
Median salary £50,000 £45,000 £45,000
Median salary % change year-on-year
+11.11% -
90% offered a salary of more than £32,500 £30,000 £30,000
10% offered a salary of more than £72,500 £72,500 £72,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Essex

The demand trend of job ads across the Essex region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Essex region.

Service Management Salary Trend in Essex

Service Management
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Service Management across the Essex region over the 3 months to 29 September 2016.

Service Management Salary Histogram in Essex

Service Management
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Essex region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford +14 27 £43,500 -9.37% 2
Colchester +7 11 £65,000 +18.18%
Brentwood +8 4 £19,000 -
Braintree - 2 £75,000 -
Basildon - 1 £32,500 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 29 September 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region with a requirement for Service Management.

1 68 (74.73%) ITIL
2 59 (64.84%) ITSM
3 37 (40.66%) Problem Management
4 35 (38.46%) Service Delivery
5 31 (34.07%) ITIL V3
6 30 (32.97%) Microsoft
7 27 (29.67%) Incident Management
8 24 (26.37%) Windows
9 23 (25.27%) Process Management
10 22 (24.18%) Change Management
10 22 (24.18%) Finance
11 21 (23.08%) Blackberry
11 21 (23.08%) Clearswift
11 21 (23.08%) VPN
11 21 (23.08%) Proofpoint
12 18 (19.78%) Nokia
13 17 (18.68%) Apple
13 17 (18.68%) MS Excel
13 17 (18.68%) MS Exchange
13 17 (18.68%) Configuration Management
13 17 (18.68%) Smartphone
13 17 (18.68%) Exchange Server 2010
13 17 (18.68%) Windows Phone
14 16 (17.58%) Transition Management
14 16 (17.58%) Supplier Management
15 15 (16.48%) Asset Management
15 15 (16.48%) Mobile Computing
15 15 (16.48%) Service Design
16 14 (15.38%) Office 365
17 10 (10.99%) Blackberry Enterprise Server

Service Management
Top Related IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (18.68%) Exchange Server 2010
1 17 (18.68%) MS Exchange
2 10 (10.99%) Blackberry Enterprise Server
3 1 (1.10%) Documentum
3 1 (1.10%) SharePoint
3 1 (1.10%) WebLogic
Applications
1 17 (18.68%) MS Excel
2 10 (10.99%) MS Office
Business Applications
1 1 (1.10%) Dynamics NAV
1 1 (1.10%) Oracle BPM
1 1 (1.10%) Oracle Payables
1 1 (1.10%) Remedy ITSM
Cloud Services
1 14 (15.38%) Office 365
2 10 (10.99%) iTunes
3 4 (4.40%) Amazon AWS
3 4 (4.40%) Microsoft Azure
4 1 (1.10%) SaaS
Communications & Networking
1 21 (23.08%) VPN
2 2 (2.20%) H.323
2 2 (2.20%) WAN
3 1 (1.10%) DHCP
3 1 (1.10%) DNS
3 1 (1.10%) Firewall
3 1 (1.10%) Internet
3 1 (1.10%) LAN
3 1 (1.10%) Network Security
3 1 (1.10%) Remote Desktop
3 1 (1.10%) TCP/IP
Database & Business Intelligence
1 2 (2.20%) Oracle Database
1 2 (2.20%) SQL Server
2 1 (1.10%) RDBMS
2 1 (1.10%) Relational Database
2 1 (1.10%) SQL Server 2012
Development Applications
1 1 (1.10%) Jenkins
1 1 (1.10%) Maven
1 1 (1.10%) Team Foundation Server
General
1 22 (24.18%) Finance
2 7 (7.69%) Law
3 3 (3.30%) Telecoms
4 1 (1.10%) Legal
Job Titles
1 13 (14.29%) Analyst
2 10 (10.99%) IT Manager
3 8 (8.79%) IT Services Manager
4 7 (7.69%) Service Analyst
4 7 (7.69%) Service Manager
5 6 (6.59%) Change Analyst
5 6 (6.59%) ITIL Change Analyst
5 6 (6.59%) ITIL Service Analyst
6 5 (5.49%) Change Management Analyst
6 5 (5.49%) Infrastructure Manager
6 5 (5.49%) Service Continuity Manager
6 5 (5.49%) Service Management Analyst
7 4 (4.40%) Blackberry Consultant
7 4 (4.40%) Consultant
7 4 (4.40%) Messaging Consultant
8 3 (3.30%) Administrator
8 3 (3.30%) Head of IT
8 3 (3.30%) Incident Analyst
8 3 (3.30%) Senior Manager
8 3 (3.30%) Support Analyst
Libraries, Frameworks & Software Standards
1 2 (2.20%) Middleware
2 1 (1.10%) J2EE
2 1 (1.10%) Oracle Fusion
Miscellaneous
1 21 (23.08%) Blackberry
2 17 (18.68%) Smartphone
3 15 (16.48%) Mobile Computing
4 5 (5.49%) BYOD
4 5 (5.49%) CMDB
4 5 (5.49%) Management Information System
5 4 (4.40%) iPhone
6 2 (2.20%) Analytical Skills
6 2 (2.20%) Client/Server
6 2 (2.20%) Reinsurance
6 2 (2.20%) Video Conferencing
7 1 (1.10%) Clustering
7 1 (1.10%) Computer Science
7 1 (1.10%) Statistics
7 1 (1.10%) Virtual Team
Operating Systems
1 24 (26.37%) Windows
2 17 (18.68%) Windows Phone
3 9 (9.89%) Windows 8
4 4 (4.40%) Windows 10
5 2 (2.20%) Windows Server
6 1 (1.10%) Unix
6 1 (1.10%) Windows 7
6 1 (1.10%) Windows Server 2008
6 1 (1.10%) Windows Server 2012
Processes & Methodologies
1 68 (74.73%) ITIL
2 59 (64.84%) ITSM
3 37 (40.66%) Problem Management
4 35 (38.46%) Service Delivery
5 31 (34.07%) ITIL V3
6 27 (29.67%) Incident Management
7 23 (25.27%) Process Management
8 22 (24.18%) Change Management
9 17 (18.68%) Configuration Management
10 16 (17.58%) Supplier Management
10 16 (17.58%) Transition Management
11 15 (16.48%) Asset Management
11 15 (16.48%) Service Design
12 10 (10.99%) Continuous Improvement
13 8 (8.79%) Stakeholder Management
14 7 (7.69%) Logistics
15 6 (6.59%) Coaching
15 6 (6.59%) PRINCE2
16 5 (5.49%) Project Management
16 5 (5.49%) Service Continuity Management
Programming Languages
1 6 (6.59%) SQL
2 1 (1.10%) PHP
2 1 (1.10%) PL/SQL
2 1 (1.10%) Shell Script
2 1 (1.10%) T-SQL
Qualifications
1 10 (10.99%) Degree
2 6 (6.59%) ITIL Certification
3 2 (2.20%) ITIL Foundation Certificate
4 1 (1.10%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (6.59%) SLA
2 1 (1.10%) ISO/IEC 27001
2 1 (1.10%) PCI DSS
System Software
1 2 (2.20%) Active Directory
2 1 (1.10%) Microsoft App-V
2 1 (1.10%) XenApp
2 1 (1.10%) XenDesktop
Systems Management
1 4 (4.40%) Microsoft Intune
1 4 (4.40%) SCCM
2 2 (2.20%) Cisco UCCE
3 1 (1.10%) Data Guard
3 1 (1.10%) Oracle Enterprise Manager
3 1 (1.10%) Oracle RMAN
Vendors
1 30 (32.97%) Microsoft
2 21 (23.08%) Clearswift
2 21 (23.08%) Proofpoint
3 18 (19.78%) Nokia
4 17 (18.68%) Apple
5 4 (4.40%) Sun
6 3 (3.30%) Oracle
7 2 (2.20%) Avaya
7 2 (2.20%) Cisco
7 2 (2.20%) Citrix
7 2 (2.20%) Polycom
7 2 (2.20%) SAP
7 2 (2.20%) ServiceNow
7 2 (2.20%) SolarWinds
7 2 (2.20%) Verint
8 1 (1.10%) Remedy
8 1 (1.10%) VMware
Chelmsford, Essex
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 2 days ago
Chelmsford, Essex
Ashdown IT
Salary: £27500 per annum + pension, bonus, healthcare, gym
Posted: 6 days ago