The table below looks at the statistics for Service Management skills in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 56 67 75
Rank change year-on-year
+11 +8
Permanent jobs citing Service Management 45 21 4
As % of all permanent IT jobs located in Essex 3.29% 1.98% 0.47%
As % of the Processes & Methodologies category 4.00% 2.36% 0.61%
Number of salaries quoted 34 18 4
Average salary £35,000 £46,250 £24,000
Average salary % change year-on-year
-24.32% +92.70%
UK excluding London average salary £43,674 £45,000 £42,500
% change year-on-year
-2.94% +5.88%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
1126 889 651
As % of all permanent IT jobs located in Essex 82.43% 83.95% 75.87%
Number of salaries quoted 896 671 579
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £32,500 £30,000 £30,000
10% offered a salary of more than £75,000 £58,400 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Essex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Essex region.

Service Management Salary Trend in Essex

Service Management
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Service Management across the Essex region over the 3 months to 24 December 2014.

Service Management Salary Histogram in Essex

Service Management
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Essex region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester - 12 £28,000 -
Brentwood -15 7 - -
Chelmsford 0 5 £56,500 +25.55%
Harlow - 1 £29,000 -
Basildon - 1 - -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 24 December 2014, IT jobs across the Essex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 46 (74.19%) ITIL
2 20 (32.26%) Finance
3 18 (29.03%) Windows
4 16 (25.81%) SQL
4 16 (25.81%) Problem Management
5 15 (24.19%) Client/Server
5 15 (24.19%) Law
6 14 (22.58%) Active Directory
6 14 (22.58%) ITIL Certification
7 13 (20.97%) ITSM
8 12 (19.35%) Change Management
8 12 (19.35%) ITIL V3
9 10 (16.13%) Microsoft
9 10 (16.13%) Release Management
10 9 (14.52%) MS Office
11 8 (12.90%) MS Excel
11 8 (12.90%) Microsoft Certification
12 7 (11.29%) MCSA
12 7 (11.29%) ITIL V2
13 6 (9.68%) Linux
13 6 (9.68%) Service Delivery
13 6 (9.68%) Legal
14 5 (8.06%) Security Management
14 5 (8.06%) Information Security
15 4 (6.45%) Citrix
15 4 (6.45%) Stakeholder Management
15 4 (6.45%) Business Analysis
16 3 (4.84%) UNIX
16 3 (4.84%) SLA
16 3 (4.84%) Red Hat

Service Management
Top Related IT Skills in Essex by Category

For the 6 months to 24 December 2014, IT jobs across the Essex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 9 (14.52%) MS Office
2 8 (12.90%) MS Excel
3 1 (1.61%) MS PowerPoint
Business Applications
1 1 (1.61%) Remedy ITSM
Communications & Networking
1 2 (3.23%) VPN
1 2 (3.23%) Network Security
2 1 (1.61%) Internet
2 1 (1.61%) Wi-Fi
2 1 (1.61%) LAN
2 1 (1.61%) WAN
General
1 20 (32.26%) Finance
2 15 (24.19%) Law
3 6 (9.68%) Legal
4 1 (1.61%) Publishing
4 1 (1.61%) Telecoms
Job Titles
1 19 (30.65%) Analyst
2 18 (29.03%) Support Analyst
3 15 (24.19%) Applications Support
3 15 (24.19%) Applications Support Analyst
4 12 (19.35%) Administrator
4 12 (19.35%) Problem Manager
5 11 (17.74%) Security Administrator
6 9 (14.52%) Security Manager
7 7 (11.29%) Release Manager
8 6 (9.68%) Service Manager
8 6 (9.68%) Team Leader
8 6 (9.68%) Service Desk Team Leader
9 5 (8.06%) Junior Support Analyst
9 5 (8.06%) Trainee Analyst
9 5 (8.06%) Trainee
9 5 (8.06%) IT Services Manager
9 5 (8.06%) IT Administrator
9 5 (8.06%) Junior
9 5 (8.06%) Junior Analyst
9 5 (8.06%) IT Security Administrator
Libraries, Frameworks & Software Standards
1 2 (3.23%) HTML
2 1 (1.61%) WAP
Miscellaneous
1 15 (24.19%) Client/Server
2 2 (3.23%) Analytical Skills
3 1 (1.61%) NHS
3 1 (1.61%) Blackberry
3 1 (1.61%) Management Information System
3 1 (1.61%) PDA
Operating Systems
1 18 (29.03%) Windows
2 6 (9.68%) Linux
3 3 (4.84%) UNIX
3 3 (4.84%) Red Hat Enterprise Linux
4 2 (3.23%) Windows Server 2008
4 2 (3.23%) Windows Server 2003
5 1 (1.61%) Windows Vista
5 1 (1.61%) Windows 7
5 1 (1.61%) Windows Phone
Processes & Methodologies
1 46 (74.19%) ITIL
2 16 (25.81%) Problem Management
3 13 (20.97%) ITSM
4 12 (19.35%) Change Management
4 12 (19.35%) ITIL V3
5 10 (16.13%) Release Management
6 7 (11.29%) ITIL V2
7 6 (9.68%) Service Delivery
8 5 (8.06%) Security Management
8 5 (8.06%) Information Security
9 4 (6.45%) Stakeholder Management
9 4 (6.45%) Business Analysis
10 3 (4.84%) Capacity Management
10 3 (4.84%) Configuration Management
10 3 (4.84%) Project Management
11 2 (3.23%) Disaster Recovery
11 2 (3.23%) Security Testing
11 2 (3.23%) Performance Management
11 2 (3.23%) Supplier Management
11 2 (3.23%) Incident Management
Programming Languages
1 16 (25.81%) SQL
2 2 (3.23%) VBA
3 1 (1.61%) Python
3 1 (1.61%) Bash Shell
3 1 (1.61%) Perl
Qualifications
1 14 (22.58%) ITIL Certification
2 8 (12.90%) Microsoft Certification
3 7 (11.29%) MCSA
4 1 (1.61%) MCP
4 1 (1.61%) A+ Certification
4 1 (1.61%) Degree
Quality Assurance & Compliance
1 3 (4.84%) SLA
1 3 (4.84%) ISO/IEC 20000
2 1 (1.61%) PCI DSS
2 1 (1.61%) ISO/IEC 27001
2 1 (1.61%) QA
System Software
1 14 (22.58%) Active Directory
2 2 (3.23%) VMware Infrastructure
3 1 (1.61%) Microsoft App-V
Systems Management
1 3 (4.84%) SCOM
2 1 (1.61%) ZENworks
2 1 (1.61%) SCCM
Vendors
1 10 (16.13%) Microsoft
2 4 (6.45%) Citrix
3 3 (4.84%) Red Hat
4 2 (3.23%) VMware
5 1 (1.61%) Mitel
5 1 (1.61%) Altiris
5 1 (1.61%) Remedy
5 1 (1.61%) Siemens