The table below looks at the statistics for Service Management skills in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 68 66 75
Rank change year-on-year
-2 +9
Permanent jobs citing Service Management 18 24 8
As % of all permanent IT jobs located in Essex 1.57% 2.11% 0.85%
As % of the Processes & Methodologies category 2.07% 2.63% 1.17%
Number of salaries quoted 17 21 6
Average salary £43,500 £44,000 £45,000
Average salary % change year-on-year
-1.13% -2.22%
90% offered a salary of more than £27,967 £21,000 £22,250
10% offered a salary of more than £51,000 £50,000 £47,500
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
870 914 682
As % of all permanent IT jobs located in Essex 75.85% 80.39% 72.32%
Number of salaries quoted 655 712 608
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £32,000 £30,000 £30,000
10% offered a salary of more than £72,500 £60,000 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Essex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Essex region.

Service Management Salary Trend in Essex

Service Management
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Service Management across the Essex region over the 3 months to 1 October 2014.

Service Management Salary Histogram in Essex

Service Management
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Essex region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester - 7 £28,000 - 2
Harlow - 1 £27,917 -
Saffron Walden - 1 £26,000 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 1 October 2014, IT jobs across the Essex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 45 (76.27%) ITIL
2 21 (35.59%) Windows
3 20 (33.90%) Problem Management
4 18 (30.51%) Citrix
5 15 (25.42%) Windows Server 2008
6 14 (23.73%) ITSM
7 13 (22.03%) NetApp
7 13 (22.03%) XenApp
7 13 (22.03%) Law
8 12 (20.34%) ITIL V3
9 10 (16.95%) Microsoft
9 10 (16.95%) C#
9 10 (16.95%) Java
9 10 (16.95%) .NET
10 9 (15.25%) SQL
10 9 (15.25%) MS Office
10 9 (15.25%) MS Exchange
10 9 (15.25%) MS Excel
10 9 (15.25%) Business Analysis
11 8 (13.56%) Service Delivery
12 7 (11.86%) Change Management
12 7 (11.86%) Finance
12 7 (11.86%) ITIL Certification
12 7 (11.86%) Release Management
13 6 (10.17%) ITIL V2
13 6 (10.17%) Exchange Server 2010
13 6 (10.17%) Force.com
13 6 (10.17%) Visualforce
13 6 (10.17%) Apex Code
13 6 (10.17%) Cloud Computing

Service Management
Top Related IT Skills in Essex by Category

For the 6 months to 1 October 2014, IT jobs across the Essex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (15.25%) MS Exchange
2 6 (10.17%) Exchange Server 2010
2 6 (10.17%) Exchange Server 2013
3 4 (6.78%) SharePoint Server
3 4 (6.78%) BizTalk Server
3 4 (6.78%) Documentum
Applications
1 9 (15.25%) MS Office
1 9 (15.25%) MS Excel
2 5 (8.47%) MS PowerPoint
3 1 (1.69%) MS Visio
3 1 (1.69%) MS Project
Business Applications
1 6 (10.17%) assyst
2 5 (8.47%) Remedy ITSM
Cloud Services
1 6 (10.17%) Force.com
1 6 (10.17%) Cloud Computing
Communications & Networking
1 5 (8.47%) SAN
2 1 (1.69%) Internet
2 1 (1.69%) HTTP
2 1 (1.69%) VPN
2 1 (1.69%) Network Security
General
1 13 (22.03%) Law
2 7 (11.86%) Finance
3 4 (6.78%) Publishing
4 1 (1.69%) Telecoms
4 1 (1.69%) Legal
4 1 (1.69%) Local Government
Job Titles
1 16 (27.12%) Problem Manager
2 13 (22.03%) Analyst
3 11 (18.64%) Support Analyst
4 9 (15.25%) Release Manager
5 6 (10.17%) Java Developer
5 6 (10.17%) .NET Developer
5 6 (10.17%) Developer
5 6 (10.17%) Lead Developer
6 5 (8.47%) Applications Support
6 5 (8.47%) Applications Support Analyst
6 5 (8.47%) Service Manager
6 5 (8.47%) Senior Analyst
6 5 (8.47%) Security Manager
7 4 (6.78%) Senior Support Analyst
7 4 (6.78%) Desktop Support Technician
7 4 (6.78%) Desktop Technician
7 4 (6.78%) Senior Desktop Analyst
7 4 (6.78%) Senior Desktop Support
7 4 (6.78%) Senior Desktop Support Analyst
7 4 (6.78%) Senior Desktop Support Technician
Libraries, Frameworks & Software Standards
1 10 (16.95%) .NET
2 6 (10.17%) Visualforce
3 4 (6.78%) ASP.NET
Miscellaneous
1 6 (10.17%) Management Information System
2 5 (8.47%) Client/Server
3 3 (5.08%) CMDB
4 2 (3.39%) NHS
4 2 (3.39%) Analytical Skills
5 1 (1.69%) Data Protection Act
Operating Systems
1 21 (35.59%) Windows
2 15 (25.42%) Windows Server 2008
3 4 (6.78%) Linux
4 3 (5.08%) Red Hat Enterprise Linux
4 3 (5.08%) Windows 7
5 2 (3.39%) Windows Server 2003
6 1 (1.69%) UNIX
Processes & Methodologies
1 45 (76.27%) ITIL
2 20 (33.90%) Problem Management
3 14 (23.73%) ITSM
4 12 (20.34%) ITIL V3
5 9 (15.25%) Business Analysis
6 8 (13.56%) Service Delivery
7 7 (11.86%) Change Management
7 7 (11.86%) Release Management
8 6 (10.17%) ITIL V2
8 6 (10.17%) OOP
8 6 (10.17%) OO
9 5 (8.47%) Incident Management
10 4 (6.78%) Trend Analysis
10 4 (6.78%) Root Cause Analysis
10 4 (6.78%) Configuration Management
10 4 (6.78%) Project Management
10 4 (6.78%) Risk Management
10 4 (6.78%) Process Management
11 3 (5.08%) Line Management
11 3 (5.08%) Mentoring
Programming Languages
1 10 (16.95%) C#
1 10 (16.95%) Java
2 9 (15.25%) SQL
3 6 (10.17%) Apex Code
3 6 (10.17%) SOQL
4 4 (6.78%) VB
4 4 (6.78%) VB.NET
4 4 (6.78%) ABAP
4 4 (6.78%) VBA
5 1 (1.69%) Python
5 1 (1.69%) Perl
5 1 (1.69%) Bash Shell
Qualifications
1 7 (11.86%) ITIL Certification
2 5 (8.47%) MCP
3 1 (1.69%) ITIL Foundation Certificate
3 1 (1.69%) Microsoft Certification
3 1 (1.69%) MCSA
3 1 (1.69%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 1 (1.69%) SLA
1 1 (1.69%) QA
System Software
1 13 (22.03%) XenApp
2 4 (6.78%) Active Directory
3 1 (1.69%) VMware Infrastructure
Systems Management
1 1 (1.69%) SCOM
Vendors
1 18 (30.51%) Citrix
2 13 (22.03%) NetApp
3 10 (16.95%) Microsoft
4 6 (10.17%) Salesforce.com
5 5 (8.47%) Remedy
6 4 (6.78%) SAP
6 4 (6.78%) Oracle
6 4 (6.78%) EMC
7 3 (5.08%) Red Hat
8 1 (1.69%) ServiceNow
8 1 (1.69%) VMware
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