The table below looks at the statistics for Service Management skills in IT jobs advertised for the Essex region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 28 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 63 65 71
Rank change year-on-year
+2 +6
Permanent jobs citing Service Management 34 34 28
As % of all permanent IT jobs located in Essex 3.09% 2.81% 2.31%
As % of the Processes & Methodologies category 3.72% 3.35% 3.06%
Number of salaries quoted 26 29 24
Median salary £60,000 £48,000 £55,000
Median salary % change year-on-year
+25.00% -12.72%
90% offered a salary of more than £32,500 £33,600 £26,600
10% offered a salary of more than £61,500 £65,000 £67,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
914 1014 916
As % of all permanent IT jobs located in Essex 82.94% 83.66% 75.64%
Number of salaries quoted 737 741 771
Median salary £47,500 £42,500 £45,000
Median salary % change year-on-year
+11.76% -5.55%
90% offered a salary of more than £29,000 £30,000 £32,000
10% offered a salary of more than £65,000 £67,500 £67,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Essex

The demand trend of job ads across the Essex region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Essex region.

Service Management Salary Trend in Essex

Service Management
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Service Management across the Essex region over the 3 months to 28 July 2016.

Service Management Salary Histogram in Essex

Service Management
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Essex region over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford +2 10 £52,000 +8.33% 2
Colchester +1 10 £60,000 +114.28% 1
Braintree - 6 £60,000 -
Witham - 2 £41,500 -
Southend-on-Sea +1 1 £46,500 -
Brentwood - 1 - -
Rayleigh - 1 £40,000 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 28 July 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region with a requirement for Service Management.

1 30 (71.43%) ITIL
2 23 (54.76%) ITSM
3 19 (45.24%) Microsoft
4 18 (42.86%) Windows
5 16 (38.10%) Configuration Management
5 16 (38.10%) Process Management
5 16 (38.10%) Service Delivery
5 16 (38.10%) Problem Management
6 14 (33.33%) Proofpoint
6 14 (33.33%) Clearswift
6 14 (33.33%) Blackberry
6 14 (33.33%) VPN
7 13 (30.95%) MS Exchange
7 13 (30.95%) Office 365
7 13 (30.95%) Supplier Management
8 12 (28.57%) Smartphone
8 12 (28.57%) Exchange Server 2010
8 12 (28.57%) Apple
8 12 (28.57%) Windows Phone
9 11 (26.19%) Nokia
10 10 (23.81%) MS Excel
10 10 (23.81%) ITIL V3
11 9 (21.43%) Continuous Improvement
12 8 (19.05%) Change Management
12 8 (19.05%) Finance
12 8 (19.05%) Mobile Computing
13 6 (14.29%) Incident Management
13 6 (14.29%) Asset Management
13 6 (14.29%) Law
13 6 (14.29%) PRINCE2

Service Management
Top Related IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (30.95%) MS Exchange
2 12 (28.57%) Exchange Server 2010
3 6 (14.29%) Blackberry Enterprise Server
4 2 (4.76%) SharePoint
5 1 (2.38%) Documentum
5 1 (2.38%) Exchange Server 2013
5 1 (2.38%) WebLogic
Applications
1 10 (23.81%) MS Excel
2 5 (11.90%) MS Office
Business Applications
1 1 (2.38%) Dynamics NAV
1 1 (2.38%) Oracle BPM
1 1 (2.38%) Remedy ITSM
Cloud Services
1 13 (30.95%) Office 365
2 6 (14.29%) iTunes
Communications & Networking
1 14 (33.33%) VPN
2 1 (2.38%) DHCP
2 1 (2.38%) DNS
2 1 (2.38%) Firewall
2 1 (2.38%) LAN
2 1 (2.38%) Network Security
2 1 (2.38%) VoIP
2 1 (2.38%) WAN
Database & Business Intelligence
1 2 (4.76%) SQL Server
2 1 (2.38%) Oracle Database
2 1 (2.38%) RDBMS
2 1 (2.38%) Relational Database
2 1 (2.38%) SQL Server 2012
Development Applications
1 1 (2.38%) Jenkins
1 1 (2.38%) Maven
1 1 (2.38%) MSI
1 1 (2.38%) Team Foundation Server
General
1 8 (19.05%) Finance
2 6 (14.29%) Law
3 1 (2.38%) Banking
3 1 (2.38%) French Language
3 1 (2.38%) Legal
3 1 (2.38%) Telecoms
Job Titles
1 9 (21.43%) Analyst
1 9 (21.43%) IT Manager
2 7 (16.67%) IT Services Manager
3 6 (14.29%) Service Manager
4 5 (11.90%) Infrastructure Manager
4 5 (11.90%) Service Continuity Manager
5 4 (9.52%) Applications Support
5 4 (9.52%) Applications Support Analyst
5 4 (9.52%) Service Analyst
5 4 (9.52%) Support Analyst
6 3 (7.14%) Blackberry Consultant
6 3 (7.14%) Change Analyst
6 3 (7.14%) Consultant
6 3 (7.14%) ITIL Change Analyst
6 3 (7.14%) ITIL Service Analyst
6 3 (7.14%) Messaging Consultant
6 3 (7.14%) SQL Analyst
6 3 (7.14%) SQL Support Analyst
7 2 (4.76%) Mobile Project Manager
7 2 (4.76%) Service Management Manager
Libraries, Frameworks & Software Standards
1 2 (4.76%) Middleware
2 1 (2.38%) J2EE
2 1 (2.38%) Oracle Fusion
2 1 (2.38%) Software Packaging
Miscellaneous
1 14 (33.33%) Blackberry
2 12 (28.57%) Smartphone
3 8 (19.05%) Mobile Computing
4 4 (9.52%) iPhone
4 4 (9.52%) Management Information System
5 3 (7.14%) Client/Server
5 3 (7.14%) CMDB
6 2 (4.76%) BYOD
7 1 (2.38%) Analytical Skills
7 1 (2.38%) iPad
7 1 (2.38%) Reinsurance
7 1 (2.38%) Statistics
7 1 (2.38%) User Experience
Operating Systems
1 18 (42.86%) Windows
2 12 (28.57%) Windows Phone
3 3 (7.14%) Windows Server
4 2 (4.76%) Windows 7
4 2 (4.76%) Windows 8
4 2 (4.76%) Windows Server 2008
4 2 (4.76%) Windows Server 2012
5 1 (2.38%) Unix
5 1 (2.38%) Windows Vista
Processes & Methodologies
1 30 (71.43%) ITIL
2 23 (54.76%) ITSM
3 16 (38.10%) Configuration Management
3 16 (38.10%) Problem Management
3 16 (38.10%) Process Management
3 16 (38.10%) Service Delivery
4 13 (30.95%) Supplier Management
5 10 (23.81%) ITIL V3
6 9 (21.43%) Continuous Improvement
7 8 (19.05%) Change Management
8 6 (14.29%) Asset Management
8 6 (14.29%) Incident Management
8 6 (14.29%) PRINCE2
9 5 (11.90%) Service Continuity Management
9 5 (11.90%) Service Design
9 5 (11.90%) Transition Management
10 3 (7.14%) Disaster Recovery
10 3 (7.14%) Project Management
10 3 (7.14%) Time Management
11 2 (4.76%) Risk Management
Programming Languages
1 5 (11.90%) SQL
2 1 (2.38%) T-SQL
2 1 (2.38%) VBScript
Qualifications
1 4 (9.52%) Degree
1 4 (9.52%) ITIL Certification
2 1 (2.38%) PRINCE2 Certification
Quality Assurance & Compliance
1 1 (2.38%) ISO/IEC 27001
System Software
1 3 (7.14%) Active Directory
2 2 (4.76%) Microsoft App-V
3 1 (2.38%) Virtual Desktop
3 1 (2.38%) XenApp
3 1 (2.38%) XenDesktop
Systems Management
1 1 (2.38%) SCCM
Vendors
1 19 (45.24%) Microsoft
2 14 (33.33%) Clearswift
2 14 (33.33%) Proofpoint
3 12 (28.57%) Apple
4 11 (26.19%) Nokia
5 3 (7.14%) Citrix
6 2 (4.76%) Oracle
6 2 (4.76%) SAP
6 2 (4.76%) ServiceNow
7 1 (2.38%) Remedy
7 1 (2.38%) Samsung
7 1 (2.38%) VMware
Chelmsford, Essex
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 3 days ago
Colchester, Essex
Square One Resources
Salary: Benefits
Posted: 3 days ago