The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Colchester region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 14 17 23
Rank change year-on-year
+3 +6
Permanent jobs requiring a Support Analyst 24 16 8
As % of all permanent IT jobs located in Colchester 14.81% 9.88% 6.56%
As % of the Job Titles category 15.69% 10.00% 6.67%
Number of salaries quoted 22 16 8
Average salary £28,000 £32,500 £21,250
Average salary % change year-on-year
-13.84% +52.94%
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
Essex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Colchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Colchester
Permanent IT job ads with a match in the
Job Titles category
153 160 120
As % of all permanent IT jobs located in Colchester 94.44% 98.77% 98.36%
Number of salaries quoted 141 141 106
Average salary £28,500 £45,000 £32,000
Average salary % change year-on-year
-36.66% +40.62%
90% offered a salary of more than £22,000 £25,000 £22,500
10% offered a salary of more than £45,000 £54,200 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Colchester

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Colchester region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Colchester

Support Analyst
Salary Trend in Colchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Colchester region.

Support Analyst Salary Trend in Colchester

Support Analyst
Top 30 Related IT Skills in Colchester

For the 6 months to 4 March 2015, IT jobs across the Colchester region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 21 (41.18%) Finance
2 17 (33.33%) Service Management
2 17 (33.33%) ITIL
2 17 (33.33%) Citrix
3 16 (31.37%) Active Directory
4 15 (29.41%) Client/Server
4 15 (29.41%) MS Office
4 15 (29.41%) MS Excel
4 15 (29.41%) Analytical Skills
5 13 (25.49%) Windows
6 12 (23.53%) SQL
7 10 (19.61%) Windows 7
8 9 (17.65%) Degree
8 9 (17.65%) Java
8 9 (17.65%) .NET
8 9 (17.65%) ITIL Certification
9 8 (15.69%) Software AG
9 8 (15.69%) webMethods
9 8 (15.69%) SOA
9 8 (15.69%) IIS
9 8 (15.69%) JavaScript
9 8 (15.69%) E-Commerce
9 8 (15.69%) JBoss
9 8 (15.69%) Blackberry
9 8 (15.69%) Validation
9 8 (15.69%) Document Management
9 8 (15.69%) Web Analytics
9 8 (15.69%) Problem Management
9 8 (15.69%) Incident Management
9 8 (15.69%) Analytics

Support Analyst
Top Related IT Skills in Colchester by Category

For the 6 months to 4 March 2015, IT jobs across the Colchester region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (15.69%) IIS
1 8 (15.69%) JBoss
2 7 (13.73%) Exchange Server 2007
2 7 (13.73%) MS Exchange
Applications
1 15 (29.41%) MS Office
1 15 (29.41%) MS Excel
Business Applications
1 7 (13.73%) Google Analytics
2 5 (9.80%) SAP CO
2 5 (9.80%) SAP FI
3 4 (7.84%) SAP FI/CO
4 1 (1.96%) SAP FI-AP
Communications & Networking
1 7 (13.73%) VoIP
Database & Business Intelligence
1 1 (1.96%) SQL Server
General
1 21 (41.18%) Finance
2 1 (1.96%) Banking
Libraries, Frameworks & Software Standards
1 9 (17.65%) .NET
Miscellaneous
1 15 (29.41%) Client/Server
1 15 (29.41%) Analytical Skills
2 8 (15.69%) Blackberry
Operating Systems
1 13 (25.49%) Windows
2 10 (19.61%) Windows 7
3 1 (1.96%) Windows Server 2008
3 1 (1.96%) Red Hat Enterprise Linux
3 1 (1.96%) Windows 8
3 1 (1.96%) Linux
3 1 (1.96%) Windows Server 2003
Processes & Methodologies
1 17 (33.33%) Service Management
1 17 (33.33%) ITIL
2 8 (15.69%) SOA
2 8 (15.69%) E-Commerce
2 8 (15.69%) Validation
2 8 (15.69%) Document Management
2 8 (15.69%) Web Analytics
2 8 (15.69%) Problem Management
2 8 (15.69%) Incident Management
2 8 (15.69%) Analytics
3 7 (13.73%) Service Delivery
4 6 (11.76%) Configuration Management
4 6 (11.76%) Performance Management
4 6 (11.76%) Capacity Management
Programming Languages
1 12 (23.53%) SQL
2 9 (17.65%) Java
3 8 (15.69%) JavaScript
4 3 (5.88%) ABAP
5 1 (1.96%) PowerShell
5 1 (1.96%) C#
Qualifications
1 9 (17.65%) Degree
1 9 (17.65%) ITIL Certification
2 7 (13.73%) MCSA
2 7 (13.73%) Microsoft Certification
3 3 (5.88%) SAP Certification
4 2 (3.92%) CIMA
4 2 (3.92%) ACCA
5 1 (1.96%) CCA
System Software
1 16 (31.37%) Active Directory
2 2 (3.92%) XenApp
Systems Management
1 1 (1.96%) Puppet
Vendors
1 17 (33.33%) Citrix
2 8 (15.69%) Software AG
2 8 (15.69%) webMethods
3 7 (13.73%) Google
4 6 (11.76%) SAP
5 1 (1.96%) Red Hat
5 1 (1.96%) Cisco
5 1 (1.96%) Microsoft