The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 48 29 40
Rank change year-on-year
-19 +11
Permanent jobs requiring a Support Analyst 55 94 41
As % of all permanent IT jobs located in Essex 4.35% 7.29% 4.43%
As % of the Job Titles category 4.52% 7.64% 4.61%
Number of salaries quoted 45 72 41
Average salary £28,000 £32,500 £42,500
Average salary % change year-on-year
-13.84% -23.52%
90% offered a salary of more than £23,700 £21,000 £21,250
10% offered a salary of more than £44,000 £45,000 £52,500
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1216 1231 890
As % of all permanent IT jobs located in Essex 96.13% 95.43% 96.11%
Number of salaries quoted 977 979 773
Average salary £42,500 £43,500 £40,000
Average salary % change year-on-year
-2.29% +8.75%
90% offered a salary of more than £24,000 £27,000 £27,500
10% offered a salary of more than £62,500 £57,550 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Essex

Support Analyst
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Essex region.

Support Analyst Salary Trend in Essex

Support Analyst
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Support Analyst across the Essex region over the 3 months to 31 March 2015.

Support Analyst Salary Histogram in Essex

Support Analyst
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Essex region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brentwood -12 19 £43,750 +2.94%
Colchester -10 16 £28,000 -24.32% 1
Harlow - 5 £27,500 -
Basildon +4 4 £27,500 +44.73% 1
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Essex

For the 6 months to 31 March 2015, IT jobs across the Essex region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 46 (32.17%) Finance
2 37 (25.87%) Incident Management
3 35 (24.48%) SQL
4 31 (21.68%) Windows
5 30 (20.98%) MS Office
5 30 (20.98%) Configuration Management
6 29 (20.28%) ITIL
7 26 (18.18%) COM+
7 26 (18.18%) WebLogic
7 26 (18.18%) IIS
7 26 (18.18%) JBoss
8 25 (17.48%) Tomcat
8 25 (17.48%) .NET
8 25 (17.48%) Middleware
8 25 (17.48%) DataPower
8 25 (17.48%) Splunk
8 25 (17.48%) Enterprise Software
8 25 (17.48%) Opsview
9 24 (16.78%) Java
10 22 (15.38%) MS Excel
10 22 (15.38%) Apache
10 22 (15.38%) IBM
10 22 (15.38%) Active Directory
11 21 (14.69%) Citrix
11 21 (14.69%) Nagios
11 21 (14.69%) SQL Server
11 21 (14.69%) VisualVM
11 21 (14.69%) Analytical Skills
11 21 (14.69%) Performance Tuning
12 20 (13.99%) Service Management

Support Analyst
Top Related IT Skills in Essex by Category

For the 6 months to 31 March 2015, IT jobs across the Essex region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (18.18%) WebLogic
1 26 (18.18%) IIS
1 26 (18.18%) JBoss
2 25 (17.48%) Tomcat
3 22 (15.38%) Apache
4 13 (9.09%) MS Exchange
5 8 (5.59%) Exchange Server 2007
6 5 (3.50%) Exchange Server 2010
6 5 (3.50%) Exchange Server 2013
6 5 (3.50%) Exchange Server 2003
7 4 (2.80%) Blackberry Enterprise Server
8 1 (0.70%) GlassFish
Applications
1 30 (20.98%) MS Office
2 22 (15.38%) MS Excel
3 4 (2.80%) MS PowerPoint
Business Applications
1 8 (5.59%) SAP CRM
2 5 (3.50%) SAP FI
2 5 (3.50%) Oracle EBS
2 5 (3.50%) Oracle SCM
3 4 (2.80%) SAP CO
4 3 (2.10%) Dynamics NAV
4 3 (2.10%) SAP FI/CO
5 2 (1.40%) SAP FI-AP
5 2 (1.40%) assyst
6 1 (0.70%) SAP SD
Cloud Services
1 1 (0.70%) Office 365
Communications & Networking
1 8 (5.59%) VoIP
2 5 (3.50%) VLAN
3 4 (2.80%) Junos
3 4 (2.80%) Fibre Channel
3 4 (2.80%) Firewall
3 4 (2.80%) Broadband
3 4 (2.80%) TCP/IP
3 4 (2.80%) VPN
4 1 (0.70%) DNS
4 1 (0.70%) LAN
4 1 (0.70%) PBX
4 1 (0.70%) WLAN
4 1 (0.70%) WAN
4 1 (0.70%) DHCP
Database & Business Intelligence
1 21 (14.69%) SQL Server
2 9 (6.29%) Relational Database
2 9 (6.29%) RDBMS
3 7 (4.90%) Oracle Database 10g
3 7 (4.90%) SQL Server 2005
3 7 (4.90%) Oracle Database 11g
3 7 (4.90%) SQL Server 2008
3 7 (4.90%) Oracle Database
4 1 (0.70%) Crystal Reports
Development Applications
1 21 (14.69%) VisualVM
General
1 46 (32.17%) Finance
2 4 (2.80%) Law
2 4 (2.80%) Advertising
2 4 (2.80%) Banking
3 3 (2.10%) Retail
3 3 (2.10%) Manufacturing
4 2 (1.40%) Legal
4 2 (1.40%) Back Office
4 2 (1.40%) Marketing
5 1 (0.70%) Billing
5 1 (0.70%) Telecoms
5 1 (0.70%) Automotive
5 1 (0.70%) Front Office
Libraries, Frameworks & Software Standards
1 26 (18.18%) COM+
2 25 (17.48%) Middleware
2 25 (17.48%) .NET
3 1 (0.70%) XML Messaging
3 1 (0.70%) XML
Miscellaneous
1 25 (17.48%) DataPower
1 25 (17.48%) Enterprise Software
2 21 (14.69%) Analytical Skills
3 18 (12.59%) Client/Server
4 10 (6.99%) Blackberry
5 4 (2.80%) Clustering
5 4 (2.80%) Private Cloud
6 1 (0.70%) E-Learning
6 1 (0.70%) NHS
6 1 (0.70%) Performance Metrics
6 1 (0.70%) iSeries
Operating Systems
1 31 (21.68%) Windows
2 14 (9.79%) Windows 7
3 9 (6.29%) Red Hat Enterprise Linux
4 5 (3.50%) Windows XP
4 5 (3.50%) Windows Server 2003
4 5 (3.50%) Windows 8
4 5 (3.50%) Windows Server 2012
5 1 (0.70%) Windows Vista
5 1 (0.70%) Windows Server 2008
5 1 (0.70%) UNIX
5 1 (0.70%) Linux
Processes & Methodologies
1 37 (25.87%) Incident Management
2 30 (20.98%) Configuration Management
3 29 (20.28%) ITIL
4 21 (14.69%) Performance Tuning
5 20 (13.99%) Service Management
6 19 (13.29%) E-Commerce
7 9 (6.29%) CRM
7 9 (6.29%) Agile Software Development
7 9 (6.29%) Change Control
7 9 (6.29%) Waterfall
8 7 (4.90%) User Acceptance Testing
9 6 (4.20%) Line Management
9 6 (4.20%) Document Management
10 5 (3.50%) Supply Chain Management
11 4 (2.80%) Business Analysis
11 4 (2.80%) Project Management
11 4 (2.80%) Service Delivery
11 4 (2.80%) Disaster Recovery
11 4 (2.80%) Mobile Device Management
11 4 (2.80%) Migration
Programming Languages
1 35 (24.48%) SQL
2 24 (16.78%) Java
3 4 (2.80%) PowerShell
4 3 (2.10%) PHP
4 3 (2.10%) VB
4 3 (2.10%) ABAP
4 3 (2.10%) FoxPro (VFP)
5 1 (0.70%) C#
Qualifications
1 13 (9.09%) ITIL Certification
2 12 (8.39%) Microsoft Certification
3 8 (5.59%) MCSA
4 5 (3.50%) MCP
4 5 (3.50%) MCSE
5 4 (2.80%) CCNP
5 4 (2.80%) CCNA
5 4 (2.80%) Cisco Certification
5 4 (2.80%) VMware Certified Professional (VCP)
6 2 (1.40%) CCA
7 1 (0.70%) SAP Certification
7 1 (0.70%) MCITP
7 1 (0.70%) Degree
7 1 (0.70%) Security Cleared
7 1 (0.70%) ACCA
7 1 (0.70%) CIMA
Quality Assurance & Compliance
1 2 (1.40%) SLA
System Software
1 22 (15.38%) Active Directory
2 5 (3.50%) VMware Infrastructure
2 5 (3.50%) Hyper-V
3 4 (2.80%) VMware ESXi
4 3 (2.10%) XenApp
5 1 (0.70%) Microsoft App-V
Systems Management
1 25 (17.48%) Opsview
2 21 (14.69%) Nagios
3 4 (2.80%) SCCM
4 1 (0.70%) ZENworks
Vendors
1 25 (17.48%) Splunk
2 22 (15.38%) IBM
3 21 (14.69%) Citrix
4 17 (11.89%) Microsoft
5 14 (9.79%) Oracle
5 14 (9.79%) SAP
6 7 (4.90%) Cisco
7 5 (3.50%) VMware
8 4 (2.80%) webMethods
8 4 (2.80%) Symantec
8 4 (2.80%) NETGEAR
8 4 (2.80%) Juniper
8 4 (2.80%) HP
8 4 (2.80%) Dell
9 1 (0.70%) Pegasus
9 1 (0.70%) Barracuda Networks
9 1 (0.70%) SonicWALL
Chelmsford, Essex
Oscar Associates (UK) Ltd
Salary: £18000 - £22000 per annum
Posted: 3 hours ago
Essex
Ashdown IT
Salary: £25000 per annum
Posted: 21 hours ago
Colchester
Recruitment Genius
Salary: £22000 - £28000 per annum
Posted: 5 days ago
Basildon
Recruitment Genius
Salary: £25000 - £27000 per annum
Posted: 12 days ago