The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 51 27 53
Rank change year-on-year
-24 +26
Permanent jobs requiring a Support Analyst 51 93 35
As % of all permanent IT jobs located in Essex 4.19% 6.66% 3.50%
As % of the Job Titles category 4.41% 6.91% 3.58%
Number of salaries quoted 40 78 35
Average salary £28,000 £30,500 £33,000
Average salary % change year-on-year
-8.19% -7.57%
90% offered a salary of more than £22,000 £18,700 £22,200
10% offered a salary of more than £43,000 £47,500 £53,000
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1156 1345 977
As % of all permanent IT jobs located in Essex 94.91% 96.28% 97.60%
Number of salaries quoted 934 1125 845
Average salary £40,000 £45,000 £38,500
Average salary % change year-on-year
-11.11% +16.88%
90% offered a salary of more than £25,000 £25,500 £27,500
10% offered a salary of more than £60,000 £55,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Essex

Support Analyst
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Essex region.

Support Analyst Salary Trend in Essex

Support Analyst
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Support Analyst across the Essex region over the 3 months to 22 May 2015.

Support Analyst Salary Histogram in Essex

Support Analyst
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Essex region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester -15 11 £28,000 -28.20% 2
Brentwood -17 10 £44,000 +3.52%
Harlow +9 6 £38,500 +50.98%
Basildon -2 5 £27,500 +44.73%
Chelmsford -2 1 £34,500 +56.81% 1
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Essex

For the 6 months to 22 May 2015, IT jobs across the Essex region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 51 (42.86%) Finance
2 31 (26.05%) SQL
3 25 (21.01%) Incident Management
4 24 (20.17%) ITIL
5 23 (19.33%) Active Directory
6 21 (17.65%) Client/Server
6 21 (17.65%) COM+
7 20 (16.81%) JBoss
7 20 (16.81%) Tomcat
7 20 (16.81%) MS Excel
7 20 (16.81%) WebLogic
7 20 (16.81%) IIS
7 20 (16.81%) MS Office
7 20 (16.81%) Middleware
7 20 (16.81%) Service Management
7 20 (16.81%) DataPower
7 20 (16.81%) Splunk
7 20 (16.81%) Enterprise Software
7 20 (16.81%) Opsview
8 17 (14.29%) Configuration Management
9 16 (13.45%) Nagios
9 16 (13.45%) IBM
9 16 (13.45%) Apache
9 16 (13.45%) Windows
9 16 (13.45%) Performance Tuning
9 16 (13.45%) VisualVM
10 15 (12.61%) SQL Server
10 15 (12.61%) ITIL Certification
11 14 (11.76%) Analytical Skills
12 13 (10.92%) Citrix

Support Analyst
Top Related IT Skills in Essex by Category

For the 6 months to 22 May 2015, IT jobs across the Essex region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (16.81%) JBoss
1 20 (16.81%) Tomcat
1 20 (16.81%) WebLogic
1 20 (16.81%) IIS
2 16 (13.45%) Apache
3 10 (8.40%) MS Exchange
4 8 (6.72%) Exchange Server 2007
5 2 (1.68%) Exchange Server 2013
6 1 (0.84%) Exchange Server 2010
Applications
1 20 (16.81%) MS Excel
1 20 (16.81%) MS Office
Business Applications
1 8 (6.72%) SAP CRM
2 6 (5.04%) Oracle EBS
3 3 (2.52%) Oracle Financials
3 3 (2.52%) Dynamics NAV
3 3 (2.52%) Oracle SCM
3 3 (2.52%) Oracle ERP
3 3 (2.52%) Oracle Applications
3 3 (2.52%) Oracle General Ledger
3 3 (2.52%) Oracle EBS R12
3 3 (2.52%) Oracle Receivables
3 3 (2.52%) Oracle Payables
4 2 (1.68%) SunGard AvantGard
4 2 (1.68%) CODA-Financials
5 1 (0.84%) SAP FI
5 1 (0.84%) SAP SD
5 1 (0.84%) SAP FI-AP
Cloud Services
1 1 (0.84%) Office 365
Communications & Networking
1 9 (7.56%) VoIP
2 1 (0.84%) WLAN
2 1 (0.84%) WAN
2 1 (0.84%) DHCP
2 1 (0.84%) Ethernet
2 1 (0.84%) TCP/IP
2 1 (0.84%) DNS
2 1 (0.84%) LAN
2 1 (0.84%) PBX
2 1 (0.84%) VLAN
2 1 (0.84%) NAS
2 1 (0.84%) Unified Communications
2 1 (0.84%) iSCSI
Database & Business Intelligence
1 15 (12.61%) SQL Server
2 3 (2.52%) Crystal Reports
2 3 (2.52%) SQL Server 2005
3 2 (1.68%) Relational Database
3 2 (1.68%) MS Access
3 2 (1.68%) RDBMS
4 1 (0.84%) Oracle Database 10g
4 1 (0.84%) Data Warehouse
4 1 (0.84%) MySQL
4 1 (0.84%) Oracle Database 11g
4 1 (0.84%) SQL Server 2008
4 1 (0.84%) Oracle Database
Development Applications
1 16 (13.45%) VisualVM
2 1 (0.84%) SQL Server Management Studio (SSMS)
General
1 51 (42.86%) Finance
2 3 (2.52%) Banking
2 3 (2.52%) Retail
2 3 (2.52%) Back Office
2 3 (2.52%) Law
2 3 (2.52%) Manufacturing
3 2 (1.68%) Legal
4 1 (0.84%) Marketing
4 1 (0.84%) Billing
4 1 (0.84%) Telecoms
Libraries, Frameworks & Software Standards
1 21 (17.65%) COM+
2 20 (16.81%) Middleware
3 12 (10.08%) .NET
4 1 (0.84%) XML
4 1 (0.84%) XML Messaging
Miscellaneous
1 21 (17.65%) Client/Server
2 20 (16.81%) DataPower
2 20 (16.81%) Enterprise Software
3 14 (11.76%) Analytical Skills
4 6 (5.04%) Blackberry
5 3 (2.52%) Replication
6 2 (1.68%) AS400
7 1 (0.84%) NHS
7 1 (0.84%) Life Science
7 1 (0.84%) E-Learning
7 1 (0.84%) Video Conferencing
Operating Systems
1 16 (13.45%) Windows
2 10 (8.40%) Windows 7
3 2 (1.68%) Windows 8
3 2 (1.68%) Red Hat Enterprise Linux
4 1 (0.84%) Windows XP
4 1 (0.84%) Linux
4 1 (0.84%) UNIX
4 1 (0.84%) Windows Vista
4 1 (0.84%) Windows Server 2012
4 1 (0.84%) Windows Server 2008
Processes & Methodologies
1 25 (21.01%) Incident Management
2 24 (20.17%) ITIL
3 20 (16.81%) Service Management
4 17 (14.29%) Configuration Management
5 16 (13.45%) Performance Tuning
6 9 (7.56%) CRM
7 7 (5.88%) Line Management
7 7 (5.88%) E-Commerce
8 6 (5.04%) Business Analysis
8 6 (5.04%) Document Management
8 6 (5.04%) User Acceptance Testing
9 4 (3.36%) ERP
10 3 (2.52%) Supply Chain Management
10 3 (2.52%) Requirements Management
10 3 (2.52%) E-business
11 2 (1.68%) Technical Analysis
11 2 (1.68%) Agile Software Development
11 2 (1.68%) Problem Management
11 2 (1.68%) Change Control
11 2 (1.68%) Waterfall
Programming Languages
1 31 (26.05%) SQL
2 12 (10.08%) Java
3 3 (2.52%) FoxPro (VFP)
3 3 (2.52%) PHP
3 3 (2.52%) VB
4 2 (1.68%) ABAP
4 2 (1.68%) VBA
4 2 (1.68%) COBOL
5 1 (0.84%) C#
5 1 (0.84%) PowerShell
Qualifications
1 15 (12.61%) ITIL Certification
2 8 (6.72%) MCSA
2 8 (6.72%) Microsoft Certification
3 1 (0.84%) MOS
3 1 (0.84%) Security Cleared
Quality Assurance & Compliance
1 3 (2.52%) QA
2 2 (1.68%) SLA
System Software
1 23 (19.33%) Active Directory
Systems Management
1 20 (16.81%) Opsview
2 16 (13.45%) Nagios
3 3 (2.52%) SCCM
4 1 (0.84%) Control-M
Vendors
1 20 (16.81%) Splunk
2 16 (13.45%) IBM
3 13 (10.92%) Citrix
4 12 (10.08%) Microsoft
5 10 (8.40%) SAP
6 8 (6.72%) Oracle
7 4 (3.36%) webMethods
8 3 (2.52%) Cisco
8 3 (2.52%) Pegasus
9 2 (1.68%) Cognos
9 2 (1.68%) CODA
9 2 (1.68%) SunGard
10 1 (0.84%) Thunderhead
Essex
ARC IT Recruitment Ltd
Salary: £21000 - £24000 Per Annum + benefits
Posted: Yesterday
Colchester, Essex
Spring Technology
Salary: £23000.00 - £27000.00 per annum
Posted: 2 days ago
Essex
IFDS
Salary: Competitive
Posted: 4 days ago
Chelmsford, Essex
Eames Consulting
Salary: From £32,000 to £39,000 per annum
Posted: 5 days ago
Essex
Deerfoot IT
Salary: £25000 - £30000 per annum + 20 day hol, healthcare
Posted: 16 days ago