The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 32 61 42
Rank change year-on-year
+29 -19
Permanent jobs requiring a Support Analyst 67 27 58
As % of all permanent IT jobs located in Essex 5.83% 2.49% 5.38%
As % of the Job Titles category 6.13% 2.61% 5.54%
Number of salaries quoted 61 24 49
Average salary £28,000 £35,000 £27,500
Average salary % change year-on-year
-20.00% +27.27%
90% offered a salary of more than £20,000 £25,600 £19,600
10% offered a salary of more than £42,500 £50,000 £47,500
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1093 1033 1047
As % of all permanent IT jobs located in Essex 95.13% 95.38% 97.12%
Number of salaries quoted 906 854 897
Average salary £40,000 £42,500 £35,000
Average salary % change year-on-year
-5.88% +21.42%
90% offered a salary of more than £23,500 £27,500 £22,500
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Essex

Support Analyst
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Essex region.

Support Analyst Salary Trend in Essex

Support Analyst
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Support Analyst across the Essex region over the 3 months to 21 August 2014.

Support Analyst Salary Histogram in Essex

Support Analyst
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Essex region over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basildon - 19 £31,000 - 1
Colchester - 15 £28,000 - 5
Brentwood +13 14 £20,000 -50.00%
Harlow - 6 £22,500 -
Loughton - 1 £23,500 - 1
Southend-on-Sea - 1 - - 1
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Essex

For the 6 months to 21 August 2014, IT jobs across the Essex region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 61 (38.13%) Windows
2 44 (27.50%) SQL
3 38 (23.75%) Active Directory
4 34 (21.25%) Finance
5 31 (19.38%) Microsoft
6 25 (15.63%) Configuration Management
7 24 (15.00%) Oracle
7 24 (15.00%) JBoss
7 24 (15.00%) IBM
8 23 (14.38%) Java
8 23 (14.38%) ITIL
9 22 (13.75%) MS Office
9 22 (13.75%) AS400
10 20 (12.50%) .NET
10 20 (12.50%) Windows XP
10 20 (12.50%) Windows 7
11 19 (11.88%) Tomcat
11 19 (11.88%) Citrix
12 18 (11.25%) Tivoli Storage Manager
12 18 (11.25%) Middleware
12 18 (11.25%) Splunk
12 18 (11.25%) Enterprise Software
13 17 (10.63%) MS Excel
13 17 (10.63%) Capacity Management
14 16 (10.00%) SQL Server
14 16 (10.00%) SLA
14 16 (10.00%) Windows Server 2008
15 15 (9.38%) IIS
15 15 (9.38%) E-Commerce
15 15 (9.38%) MS Exchange

Support Analyst
Top Related IT Skills in Essex by Category

For the 6 months to 21 August 2014, IT jobs across the Essex region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (11.88%) Tomcat
2 15 (9.38%) IIS
2 15 (9.38%) MS Exchange
3 14 (8.75%) Apache
4 12 (7.50%) WebLogic
5 7 (4.38%) SharePoint
6 6 (3.75%) Exchange Server 2007
7 5 (3.13%) Exchange Server 2010
8 2 (1.25%) SharePoint 2013
8 2 (1.25%) Exchange Server 2013
9 1 (0.63%) Alfresco
9 1 (0.63%) Exchange Server 2003
Applications
1 22 (13.75%) MS Office
2 17 (10.63%) MS Excel
3 7 (4.38%) MS PowerPoint
Business Applications
1 9 (5.63%) Oracle CRM
1 9 (5.63%) Magento
2 6 (3.75%) AWD
3 4 (2.50%) SAP Business One
4 2 (1.25%) Google Analytics
4 2 (1.25%) assyst
4 2 (1.25%) Dynamics GP
5 1 (0.63%) HFM
5 1 (0.63%) Oracle General Ledger
5 1 (0.63%) Oracle EBS R12
5 1 (0.63%) Oracle EBS
5 1 (0.63%) Oracle Subledger Accounting
Cloud Services
1 7 (4.38%) Office 365
2 1 (0.63%) SaaS
Communications & Networking
1 12 (7.50%) Firewall
2 5 (3.13%) LDAP
3 3 (1.88%) TCP/IP
3 3 (1.88%) Internet
4 2 (1.25%) DNS
4 2 (1.25%) DHCP
5 1 (0.63%) Ethernet
5 1 (0.63%) VPN
5 1 (0.63%) ADSL
5 1 (0.63%) Broadband
5 1 (0.63%) VoIP
5 1 (0.63%) WAN
5 1 (0.63%) iSCSI
5 1 (0.63%) NAS
5 1 (0.63%) Unified Communications
Database & Business Intelligence
1 16 (10.00%) SQL Server
2 9 (5.63%) Relational Database
3 6 (3.75%) RDBMS
4 5 (3.13%) SQL Server 2008
5 3 (1.88%) Oracle Database
6 2 (1.25%) MySQL
7 1 (0.63%) Oracle Reports
7 1 (0.63%) Data Mining
7 1 (0.63%) Oracle Database 10g
7 1 (0.63%) SQL Server 2005
7 1 (0.63%) Oracle Database 11g
Development Applications
1 10 (6.25%) VisualVM
2 1 (0.63%) Oracle Forms
General
1 34 (21.25%) Finance
2 9 (5.63%) Marketing
3 6 (3.75%) Telecoms
4 4 (2.50%) Front Office
5 3 (1.88%) Back Office
6 2 (1.25%) Banking
7 1 (0.63%) Retail
7 1 (0.63%) Advertising
Libraries, Frameworks & Software Standards
1 20 (12.50%) .NET
2 18 (11.25%) Middleware
3 10 (6.25%) COM+
4 6 (3.75%) SOAP
4 6 (3.75%) XML
5 3 (1.88%) ADSI
6 1 (0.63%) HTML
6 1 (0.63%) ODBC
6 1 (0.63%) JSP
6 1 (0.63%) J2EE
6 1 (0.63%) COM
Miscellaneous
1 22 (13.75%) AS400
2 18 (11.25%) Enterprise Software
3 10 (6.25%) DataPower
4 6 (3.75%) iSeries
5 5 (3.13%) Client/Server
6 3 (1.88%) Wiki
7 2 (1.25%) Blackberry
7 2 (1.25%) Computer Science
8 1 (0.63%) Management Information System
8 1 (0.63%) Video Conferencing
8 1 (0.63%) iPhone
Operating Systems
1 61 (38.13%) Windows
2 20 (12.50%) Windows XP
2 20 (12.50%) Windows 7
3 16 (10.00%) Windows Server 2008
4 15 (9.38%) Windows Server 2003
5 10 (6.25%) Linux
6 9 (5.63%) Apple iOS
6 9 (5.63%) Red Hat Enterprise Linux
7 7 (4.38%) Windows 8
8 6 (3.75%) Windows 2000
9 3 (1.88%) UNIX
10 2 (1.25%) Windows Server 2012
11 1 (0.63%) Windows Vista
Processes & Methodologies
1 25 (15.63%) Configuration Management
2 23 (14.38%) ITIL
3 17 (10.63%) Capacity Management
4 15 (9.38%) E-Commerce
4 15 (9.38%) Service Delivery
5 14 (8.75%) Incident Management
5 14 (8.75%) Performance Management
6 12 (7.50%) Risk Management
7 11 (6.88%) Service Management
8 9 (5.63%) OO
8 9 (5.63%) CRM
9 7 (4.38%) Performance Tuning
10 5 (3.13%) Network Load Balancing
10 5 (3.13%) Problem Management
11 4 (2.50%) ERP
11 4 (2.50%) Root Cause Analysis
11 4 (2.50%) Continuous Improvement
12 3 (1.88%) ITIL V3
12 3 (1.88%) Change Control
12 3 (1.88%) BCP
Programming Languages
1 44 (27.50%) SQL
2 23 (14.38%) Java
3 9 (5.63%) PHP
4 6 (3.75%) T-SQL
5 5 (3.13%) Python
6 4 (2.50%) JavaScript
7 2 (1.25%) VBScript
7 2 (1.25%) COBOL
8 1 (0.63%) Shell Script
8 1 (0.63%) PowerShell
8 1 (0.63%) RPG
Qualifications
1 8 (5.00%) MCP
2 7 (4.38%) Degree
3 6 (3.75%) ITIL Certification
4 5 (3.13%) Microsoft Certification
5 4 (2.50%) MCSE
5 4 (2.50%) MCITP
6 3 (1.88%) Oracle Certification
7 2 (1.25%) MCSA
8 1 (0.63%) A+ Certification
8 1 (0.63%) MOS
Quality Assurance & Compliance
1 16 (10.00%) SLA
System Software
1 38 (23.75%) Active Directory
2 12 (7.50%) XenApp
3 4 (2.50%) Terminal Services
4 1 (0.63%) VMware Infrastructure
4 1 (0.63%) Hyper-V
Systems Management
1 18 (11.25%) Tivoli Storage Manager
2 13 (8.13%) Nagios
3 10 (6.25%) Opsview
4 6 (3.75%) HP SIM
4 6 (3.75%) Tivoli
5 3 (1.88%) CiscoWorks
6 2 (1.25%) Backup Exec
7 1 (0.63%) WSUS
7 1 (0.63%) Norton AntiVirus
Vendors
1 31 (19.38%) Microsoft
2 24 (15.00%) Oracle
2 24 (15.00%) JBoss
2 24 (15.00%) IBM
3 19 (11.88%) Citrix
4 18 (11.25%) Splunk
5 13 (8.13%) SAP
6 12 (7.50%) NetApp
7 11 (6.88%) webMethods
8 9 (5.63%) Cisco
8 9 (5.63%) JD Edwards
9 6 (3.75%) SolarWinds
9 6 (3.75%) HP
10 5 (3.13%) Software AG
11 4 (2.50%) IPFX
11 4 (2.50%) Polycom
11 4 (2.50%) LANDesk
12 3 (1.88%) Red Hat
13 2 (1.25%) VMware
13 2 (1.25%) Google
Colchester, Essex
Oliver James Associates
Salary: £40000 - £45000 per annum + Bonus + Benefits package
Posted: 13 hours ago
Colchester, Essex
I3
Salary: £45000 - £65000 per annum + benefits + bonus
Posted: Yesterday
Colchester, Essex
Hurren and Hope
Salary: From £24,000 to £27,000 per annum + Benefits, Training and an internal
Posted: 2 days ago
Southend-On-Sea, Essex
Randstad Technologies
Salary: £35000.00 - £40000.00 per annum
Posted: 2 days ago
Basildon, Essex
Senitor Associates
Salary: £16000 - £20000 per annum + benefits
Posted: 3 days ago
Loughton
Hays IT - Uk Posting account
Salary: £21000.00 - £26000.00 per annum
Posted: 27 days ago