The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Support Analyst
Rank 30 52 24
Rank change year-on-year
+22 -28
Permanent jobs requiring a Support Analyst 85 43 61
As % of all permanent IT jobs located in Essex 6.21% 3.77% 7.85%
As % of the Job Titles category 6.60% 3.93% 8.01%
Number of salaries quoted 60 31 57
Average salary £42,500 £35,000 £35,500
Average salary % change year-on-year
+21.42% -1.40%
90% offered a salary of more than £22,500 £22,000 £26,500
10% offered a salary of more than £52,750 £52,500 £45,000
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1288 1093 762
As % of all permanent IT jobs located in Essex 94.15% 95.71% 98.07%
Number of salaries quoted 1008 830 661
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £27,000 £27,500 £26,500
10% offered a salary of more than £66,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Essex

Support Analyst
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Essex region.

Support Analyst Salary Trend in Essex

Support Analyst
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Support Analyst across the Essex region over the 3 months to 21 November 2014.

Support Analyst Salary Histogram in Essex

Support Analyst
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Essex region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester +26 28 £46,250 +40.15%
Brentwood +2 26 £43,750 +2.94%
Southend-on-Sea - 5 £45,000 -
Basildon - 3 £34,000 -
Chelmsford +2 1 £20,500 -37.87%
Braintree - 1 £22,500 -
Harlow - 1 £23,500 -
Loughton - 1 £23,500 -
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Essex

For the 6 months to 21 November 2014, IT jobs across the Essex region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 61 (40.13%) Windows
2 38 (25.00%) Configuration Management
2 38 (25.00%) SQL
3 36 (23.68%) Analytical Skills
4 35 (23.03%) IIS
5 34 (22.37%) JBoss
6 32 (21.05%) Incident Management
7 31 (20.39%) .NET
8 29 (19.08%) Java
8 29 (19.08%) E-Commerce
8 29 (19.08%) Finance
9 26 (17.11%) MS Office
9 26 (17.11%) Active Directory
10 25 (16.45%) SQL Server
11 24 (15.79%) ITIL
11 24 (15.79%) IBM
11 24 (15.79%) Windows 7
12 21 (13.82%) WebLogic
12 21 (13.82%) Apache
12 21 (13.82%) MS Exchange
13 20 (13.16%) Nagios
14 19 (12.50%) Middleware
14 19 (12.50%) Tomcat
14 19 (12.50%) COM+
14 19 (12.50%) Splunk
14 19 (12.50%) Enterprise Software
14 19 (12.50%) Performance Tuning
14 19 (12.50%) VisualVM
14 19 (12.50%) Opsview
14 19 (12.50%) DataPower

Support Analyst
Top Related IT Skills in Essex by Category

For the 6 months to 21 November 2014, IT jobs across the Essex region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (23.03%) IIS
2 34 (22.37%) JBoss
3 21 (13.82%) Apache
3 21 (13.82%) MS Exchange
3 21 (13.82%) WebLogic
4 19 (12.50%) Tomcat
5 10 (6.58%) Exchange Server 2010
6 8 (5.26%) Exchange Server 2007
7 7 (4.61%) Exchange Server 2013
8 6 (3.95%) Exchange Server 2003
9 5 (3.29%) Blackberry Enterprise Server
10 2 (1.32%) GlassFish
Applications
1 26 (17.11%) MS Office
2 14 (9.21%) MS Excel
3 7 (4.61%) MS PowerPoint
Business Applications
1 11 (7.24%) Google Analytics
2 6 (3.95%) SAP FI
2 6 (3.95%) SAP CO
3 5 (3.29%) SAP FI/CO
4 4 (2.63%) SAP Business One
5 3 (1.97%) AWD
6 2 (1.32%) assyst
6 2 (1.32%) Oracle EBS
6 2 (1.32%) Oracle SCM
7 1 (0.66%) SAP FI-AP
Cloud Services
1 4 (2.63%) Office 365
2 1 (0.66%) SaaS
Communications & Networking
1 11 (7.24%) Firewall
2 8 (5.26%) TCP/IP
3 6 (3.95%) Broadband
4 5 (3.29%) VLAN
4 5 (3.29%) VPN
4 5 (3.29%) Junos
4 5 (3.29%) Fibre Channel
5 3 (1.97%) DNS
5 3 (1.97%) DHCP
6 1 (0.66%) Ethernet
6 1 (0.66%) VoIP
6 1 (0.66%) iSCSI
6 1 (0.66%) NAS
6 1 (0.66%) Unified Communications
Database & Business Intelligence
1 25 (16.45%) SQL Server
2 14 (9.21%) SQL Server 2008
3 9 (5.92%) Relational Database
3 9 (5.92%) RDBMS
4 8 (5.26%) Oracle Database 10g
4 8 (5.26%) SQL Server 2005
4 8 (5.26%) Oracle Database 11g
4 8 (5.26%) Oracle Database
5 1 (0.66%) MySQL
Development Applications
1 19 (12.50%) VisualVM
General
1 29 (19.08%) Finance
2 9 (5.92%) Telecoms
3 6 (3.95%) Banking
4 5 (3.29%) Advertising
4 5 (3.29%) Front Office
5 3 (1.97%) Retail
6 2 (1.32%) Law
7 1 (0.66%) Manufacturing
7 1 (0.66%) Back Office
7 1 (0.66%) Automotive
7 1 (0.66%) Marketing
Libraries, Frameworks & Software Standards
1 31 (20.39%) .NET
2 19 (12.50%) COM+
2 19 (12.50%) Middleware
Miscellaneous
1 36 (23.68%) Analytical Skills
2 19 (12.50%) Enterprise Software
2 19 (12.50%) DataPower
3 15 (9.87%) AS400
4 10 (6.58%) Client/Server
5 8 (5.26%) Blackberry
6 5 (3.29%) iSeries
6 5 (3.29%) Clustering
7 1 (0.66%) Video Conferencing
7 1 (0.66%) iPhone
7 1 (0.66%) Management Information System
7 1 (0.66%) Performance Metrics
Operating Systems
1 61 (40.13%) Windows
2 24 (15.79%) Windows 7
3 18 (11.84%) Windows XP
4 16 (10.53%) Windows Server 2003
5 12 (7.89%) Windows 8
5 12 (7.89%) Windows Server 2008
6 11 (7.24%) Red Hat Enterprise Linux
7 9 (5.92%) Linux
8 7 (4.61%) Windows Server 2012
9 3 (1.97%) Windows 2000
9 3 (1.97%) UNIX
10 2 (1.32%) Windows Vista
Processes & Methodologies
1 38 (25.00%) Configuration Management
2 32 (21.05%) Incident Management
3 29 (19.08%) E-Commerce
4 24 (15.79%) ITIL
5 19 (12.50%) Performance Tuning
6 15 (9.87%) SOA
7 13 (8.55%) Service Management
7 13 (8.55%) Validation
7 13 (8.55%) Analytics
7 13 (8.55%) Web Analytics
7 13 (8.55%) Problem Management
8 12 (7.89%) Risk Management
9 11 (7.24%) Capacity Management
9 11 (7.24%) Service Delivery
10 10 (6.58%) Change Control
10 10 (6.58%) Performance Management
11 9 (5.92%) Waterfall
11 9 (5.92%) Agile Software Development
12 6 (3.95%) ERP
12 6 (3.95%) Continuous Improvement
Programming Languages
1 38 (25.00%) SQL
2 29 (19.08%) Java
3 13 (8.55%) JavaScript
4 8 (5.26%) PowerShell
5 5 (3.29%) T-SQL
6 3 (1.97%) ABAP
Qualifications
1 13 (8.55%) Degree
2 10 (6.58%) ITIL Certification
3 7 (4.61%) Microsoft Certification
4 6 (3.95%) MCP
4 6 (3.95%) MCSE
5 5 (3.29%) CCNP
5 5 (3.29%) CCNA
5 5 (3.29%) VMware Certified Professional (VCP)
5 5 (3.29%) Cisco Certification
6 3 (1.97%) SAP Certification
7 2 (1.32%) CCA
7 2 (1.32%) MCSA
7 2 (1.32%) ACCA
7 2 (1.32%) CIMA
8 1 (0.66%) MOS
8 1 (0.66%) A+ Certification
8 1 (0.66%) MCITP
Quality Assurance & Compliance
1 7 (4.61%) SLA
System Software
1 26 (17.11%) Active Directory
2 8 (5.26%) XenApp
3 7 (4.61%) VMware Infrastructure
4 6 (3.95%) Hyper-V
4 6 (3.95%) Terminal Services
5 5 (3.29%) VMware ESXi
6 1 (0.66%) Microsoft App-V
Systems Management
1 20 (13.16%) Nagios
2 19 (12.50%) Opsview
3 15 (9.87%) Tivoli Storage Manager
4 4 (2.63%) SCCM
5 3 (1.97%) HP SIM
5 3 (1.97%) Tivoli
6 2 (1.32%) Puppet
6 2 (1.32%) Backup Exec
7 1 (0.66%) WSUS
7 1 (0.66%) CiscoWorks
7 1 (0.66%) ZENworks
7 1 (0.66%) Norton AntiVirus
Vendors
1 24 (15.79%) IBM
2 19 (12.50%) Splunk
3 17 (11.18%) Microsoft
3 17 (11.18%) Citrix
4 16 (10.53%) Oracle
4 16 (10.53%) Cisco
5 13 (8.55%) Software AG
5 13 (8.55%) webMethods
6 12 (7.89%) NetApp
7 11 (7.24%) SAP
7 11 (7.24%) Google
8 8 (5.26%) HP
9 7 (4.61%) VMware
10 6 (3.95%) Polycom
10 6 (3.95%) IPFX
10 6 (3.95%) Symantec
11 5 (3.29%) Juniper
11 5 (3.29%) Dell
11 5 (3.29%) NETGEAR
12 3 (1.97%) SolarWinds
Essex
Edward Carter Solutions
Salary: £40,000 - £50,000 per annum + bonus and benefits
Posted: 2 days ago