The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 29 52 23
Rank change year-on-year
+23 -29
Permanent jobs requiring a Support Analyst 93 42 72
As % of all permanent IT jobs located in Essex 6.58% 3.87% 8.26%
As % of the Job Titles category 6.92% 4.07% 8.45%
Number of salaries quoted 67 26 68
Average salary £40,000 £30,750 £35,500
Average salary % change year-on-year
+30.08% -13.38%
90% offered a salary of more than £22,300 £20,000 £21,250
10% offered a salary of more than £47,500 £50,500 £50,000
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1343 1033 852
As % of all permanent IT jobs located in Essex 95.05% 95.12% 97.71%
Number of salaries quoted 1072 783 741
Average salary £42,500 £45,000 £40,000
Average salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £26,000 £26,367 £25,500
10% offered a salary of more than £62,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Essex

Support Analyst
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Essex region.

Support Analyst Salary Trend in Essex

Support Analyst
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Support Analyst across the Essex region over the 3 months to 19 December 2014.

Support Analyst Salary Histogram in Essex

Support Analyst
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Essex region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brentwood 0 30 £43,750 +31.57%
Colchester +26 28 £28,000 +33.33% 2
Southend-on-Sea - 4 £45,000 -
Chelmsford -1 1 £20,500 -32.23%
Basildon - 1 £19,000 -
Braintree - 1 £22,500 -
Harlow - 1 £23,500 -
Loughton - 1 £23,500 -
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Essex

For the 6 months to 19 December 2014, IT jobs across the Essex region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 54 (34.39%) Windows
2 42 (26.75%) SQL
3 38 (24.20%) Configuration Management
3 38 (24.20%) Incident Management
3 38 (24.20%) Analytical Skills
4 37 (23.57%) IIS
5 36 (22.93%) JBoss
5 36 (22.93%) Finance
6 34 (21.66%) .NET
7 32 (20.38%) Java
7 32 (20.38%) E-Commerce
8 28 (17.83%) ITIL
9 26 (16.56%) MS Office
9 26 (16.56%) SQL Server
10 24 (15.29%) Windows 7
11 23 (14.65%) Apache
11 23 (14.65%) WebLogic
11 23 (14.65%) IBM
12 22 (14.01%) MS Exchange
12 22 (14.01%) COM+
13 21 (13.38%) Middleware
13 21 (13.38%) Tomcat
13 21 (13.38%) VisualVM
13 21 (13.38%) Performance Tuning
13 21 (13.38%) Splunk
13 21 (13.38%) Opsview
13 21 (13.38%) DataPower
13 21 (13.38%) Enterprise Software
13 21 (13.38%) Active Directory
13 21 (13.38%) Nagios

Support Analyst
Top Related IT Skills in Essex by Category

For the 6 months to 19 December 2014, IT jobs across the Essex region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (23.57%) IIS
2 36 (22.93%) JBoss
3 23 (14.65%) Apache
3 23 (14.65%) WebLogic
4 22 (14.01%) MS Exchange
5 21 (13.38%) Tomcat
6 10 (6.37%) Exchange Server 2007
6 10 (6.37%) Exchange Server 2010
7 7 (4.46%) Exchange Server 2013
8 6 (3.82%) Exchange Server 2003
9 5 (3.18%) Blackberry Enterprise Server
10 2 (1.27%) GlassFish
Applications
1 26 (16.56%) MS Office
2 18 (11.46%) MS Excel
3 7 (4.46%) MS PowerPoint
Business Applications
1 11 (7.01%) Google Analytics
2 6 (3.82%) SAP FI
2 6 (3.82%) SAP CO
3 5 (3.18%) Oracle EBS
3 5 (3.18%) Oracle SCM
3 5 (3.18%) SAP CRM
3 5 (3.18%) SAP FI/CO
4 4 (2.55%) SAP Business One
5 2 (1.27%) assyst
6 1 (0.64%) SAP SD
6 1 (0.64%) SAP FI-AP
Cloud Services
1 4 (2.55%) Office 365
2 1 (0.64%) SaaS
Communications & Networking
1 11 (7.01%) Firewall
2 8 (5.10%) TCP/IP
3 6 (3.82%) Broadband
4 5 (3.18%) VLAN
4 5 (3.18%) VPN
4 5 (3.18%) Junos
4 5 (3.18%) Fibre Channel
5 4 (2.55%) VoIP
6 3 (1.91%) DHCP
6 3 (1.91%) DNS
7 1 (0.64%) Unified Communications
7 1 (0.64%) Ethernet
7 1 (0.64%) iSCSI
7 1 (0.64%) NAS
Database & Business Intelligence
1 26 (16.56%) SQL Server
2 15 (9.55%) SQL Server 2008
3 11 (7.01%) Relational Database
3 11 (7.01%) RDBMS
4 9 (5.73%) Oracle Database 10g
4 9 (5.73%) SQL Server 2005
4 9 (5.73%) Oracle Database 11g
4 9 (5.73%) Oracle Database
5 1 (0.64%) MySQL
Development Applications
1 21 (13.38%) VisualVM
General
1 36 (22.93%) Finance
2 7 (4.46%) Telecoms
3 5 (3.18%) Front Office
3 5 (3.18%) Advertising
4 4 (2.55%) Banking
5 3 (1.91%) Retail
5 3 (1.91%) Law
6 1 (0.64%) Manufacturing
6 1 (0.64%) Billing
6 1 (0.64%) Marketing
6 1 (0.64%) Back Office
6 1 (0.64%) Automotive
Libraries, Frameworks & Software Standards
1 34 (21.66%) .NET
2 22 (14.01%) COM+
3 21 (13.38%) Middleware
Miscellaneous
1 38 (24.20%) Analytical Skills
2 21 (13.38%) Enterprise Software
2 21 (13.38%) DataPower
3 15 (9.55%) Client/Server
4 10 (6.37%) Blackberry
5 7 (4.46%) AS400
6 5 (3.18%) Clustering
7 2 (1.27%) iSeries
8 1 (0.64%) Management Information System
8 1 (0.64%) Video Conferencing
8 1 (0.64%) iPhone
8 1 (0.64%) Performance Metrics
Operating Systems
1 54 (34.39%) Windows
2 24 (15.29%) Windows 7
3 14 (8.92%) Windows XP
3 14 (8.92%) Windows Server 2003
4 13 (8.28%) Red Hat Enterprise Linux
5 11 (7.01%) Windows 8
6 10 (6.37%) Windows Server 2008
7 9 (5.73%) Linux
8 7 (4.46%) Windows Server 2012
9 3 (1.91%) UNIX
10 2 (1.27%) Windows Vista
Processes & Methodologies
1 38 (24.20%) Configuration Management
1 38 (24.20%) Incident Management
2 32 (20.38%) E-Commerce
3 28 (17.83%) ITIL
4 21 (13.38%) Performance Tuning
5 18 (11.46%) Service Management
6 15 (9.55%) SOA
7 13 (8.28%) Problem Management
7 13 (8.28%) Web Analytics
7 13 (8.28%) Analytics
7 13 (8.28%) Validation
8 12 (7.64%) Change Control
9 11 (7.01%) Waterfall
9 11 (7.01%) Agile Software Development
10 10 (6.37%) Service Delivery
11 9 (5.73%) Performance Management
12 8 (5.10%) Capacity Management
13 7 (4.46%) Risk Management
14 6 (3.82%) ERP
14 6 (3.82%) Continuous Improvement
Programming Languages
1 42 (26.75%) SQL
2 32 (20.38%) Java
3 13 (8.28%) JavaScript
4 8 (5.10%) PowerShell
5 5 (3.18%) ABAP
6 4 (2.55%) T-SQL
Qualifications
1 12 (7.64%) ITIL Certification
1 12 (7.64%) Degree
2 10 (6.37%) Microsoft Certification
3 6 (3.82%) MCP
3 6 (3.82%) MCSE
4 5 (3.18%) MCSA
4 5 (3.18%) CCNP
4 5 (3.18%) CCNA
4 5 (3.18%) VMware Certified Professional (VCP)
4 5 (3.18%) Cisco Certification
5 3 (1.91%) SAP Certification
6 2 (1.27%) CCA
6 2 (1.27%) ACCA
6 2 (1.27%) CIMA
7 1 (0.64%) MOS
7 1 (0.64%) A+ Certification
7 1 (0.64%) MCITP
7 1 (0.64%) Security Cleared
Quality Assurance & Compliance
1 3 (1.91%) SLA
System Software
1 21 (13.38%) Active Directory
2 7 (4.46%) VMware Infrastructure
3 6 (3.82%) Hyper-V
3 6 (3.82%) Terminal Services
4 5 (3.18%) XenApp
4 5 (3.18%) VMware ESXi
5 1 (0.64%) Microsoft App-V
Systems Management
1 21 (13.38%) Nagios
1 21 (13.38%) Opsview
2 7 (4.46%) Tivoli Storage Manager
3 4 (2.55%) SCCM
4 2 (1.27%) Puppet
4 2 (1.27%) Backup Exec
5 1 (0.64%) WSUS
5 1 (0.64%) ZENworks
5 1 (0.64%) Norton AntiVirus
Vendors
1 23 (14.65%) IBM
2 21 (13.38%) Splunk
3 20 (12.74%) Oracle
4 19 (12.10%) Citrix
5 17 (10.83%) SAP
6 16 (10.19%) Cisco
6 16 (10.19%) Microsoft
7 13 (8.28%) Software AG
7 13 (8.28%) webMethods
8 11 (7.01%) Google
9 7 (4.46%) VMware
9 7 (4.46%) NetApp
10 6 (3.82%) Symantec
10 6 (3.82%) IPFX
10 6 (3.82%) Polycom
11 5 (3.18%) NETGEAR
11 5 (3.18%) Juniper
11 5 (3.18%) HP
11 5 (3.18%) Dell
12 2 (1.27%) Avaya
Colchester, Essex
Cooper Lomaz Recruitment Ltd
Salary: Negotiable
Posted: 3 days ago
Colchester, Essex
Information Technology Services
Salary: £23k - 29k per year
Posted: 4 days ago
Essex
Maxegan Recruitment
Salary: £0 - £50,000 per year
Posted: 11 days ago