The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Support Analyst
Rank 50 63 29
Rank change year-on-year
+13 -34
Permanent jobs requiring a Support Analyst 49 44 102
As % of all permanent IT jobs located in Essex 4.90% 3.34% 7.24%
As % of the Job Titles category 5.05% 3.42% 7.48%
Number of salaries quoted 34 38 81
Average salary £29,500 £28,000 £32,500
Average salary % change year-on-year
+5.35% -13.84%
90% offered a salary of more than £22,950 £23,400 £19,200
10% offered a salary of more than £47,500 £43,825 £47,500
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
971 1286 1364
As % of all permanent IT jobs located in Essex 97.00% 97.72% 96.81%
Number of salaries quoted 772 1049 1097
Average salary £42,500 £40,000 £45,000
Average salary % change year-on-year
+6.25% -11.11%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Essex

Support Analyst
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Essex region.

Support Analyst Salary Trend in Essex

Support Analyst
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Support Analyst across the Essex region over the 3 months to 28 April 2016.

Support Analyst Salary Histogram in Essex

Support Analyst
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Essex region over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brentwood +11 14 £45,000 +2.27% 1
Basildon +3 8 £24,000 -12.72%
Colchester -8 6 £29,000 +3.57% 1
Chelmsford - 6 £30,500 -
Loughton - 2 £30,750 -
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Essex

For the 6 months to 28 April 2016, IT jobs across the Essex region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 43 (38.74%) Finance
2 34 (30.63%) ITIL
3 31 (27.93%) Windows
4 28 (25.23%) Microsoft
5 24 (21.62%) SQL
6 21 (18.92%) MS Office
6 21 (18.92%) SLA
7 17 (15.32%) Active Directory
8 16 (14.41%) SAP
8 16 (14.41%) SQL Server
9 15 (13.51%) WebLogic
9 15 (13.51%) JBoss
9 15 (13.51%) MS Excel
9 15 (13.51%) Cisco
10 14 (12.61%) SAP CO
10 14 (12.61%) SAP FI
10 14 (12.61%) SAP FI/CO
10 14 (12.61%) Windows Server
11 12 (10.81%) E-Commerce
11 12 (10.81%) LAN
11 12 (10.81%) Incident Management
12 11 (9.91%) VoIP
12 11 (9.91%) XML
12 11 (9.91%) Oracle
12 11 (9.91%) XML Messaging
13 10 (9.01%) Change Management
13 10 (9.01%) ITIL Certification
13 10 (9.01%) Windows 7
14 9 (8.11%) WebSphere
14 9 (8.11%) Degree

Support Analyst
Top Related IT Skills in Essex by Category

For the 6 months to 28 April 2016, IT jobs across the Essex region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (13.51%) JBoss
1 15 (13.51%) WebLogic
2 9 (8.11%) WebSphere
3 7 (6.31%) IIS
3 7 (6.31%) MS Exchange
3 7 (6.31%) Tomcat
4 6 (5.41%) Apache
4 6 (5.41%) Blackberry Enterprise Server
4 6 (5.41%) Exchange Server 2010
4 6 (5.41%) SharePoint
5 2 (1.80%) SAS
6 1 (0.90%) Alfresco
6 1 (0.90%) CMS
6 1 (0.90%) Drupal
6 1 (0.90%) Exchange Server 2013
6 1 (0.90%) Oracle Workflow
6 1 (0.90%) SharePoint 2010
6 1 (0.90%) SharePoint 2013
Applications
1 21 (18.92%) MS Office
2 15 (13.51%) MS Excel
3 5 (4.50%) MS PowerPoint
Business Applications
1 14 (12.61%) SAP CO
1 14 (12.61%) SAP FI
1 14 (12.61%) SAP FI/CO
2 2 (1.80%) Infor SunSystems
3 1 (0.90%) Dynamics CRM
3 1 (0.90%) Oracle 11i
3 1 (0.90%) Oracle Applications
3 1 (0.90%) Oracle EBS
3 1 (0.90%) Oracle EBS R12
3 1 (0.90%) Oracle Financials
3 1 (0.90%) SAP CRM
3 1 (0.90%) SAP HCM
3 1 (0.90%) SAP HR
3 1 (0.90%) SAP MM
3 1 (0.90%) SAP PS
3 1 (0.90%) SAP R/3
3 1 (0.90%) SAP SD
Cloud Services
1 5 (4.50%) Office 365
Communications & Networking
1 12 (10.81%) LAN
2 11 (9.91%) VoIP
3 9 (8.11%) WAN
4 8 (7.21%) Wireless
5 4 (3.60%) VPN
6 3 (2.70%) Firewall
7 2 (1.80%) Internet
8 1 (0.90%) DNS
8 1 (0.90%) VLAN
Database & Business Intelligence
1 16 (14.41%) SQL Server
2 5 (4.50%) Oracle Database
3 4 (3.60%) SQL Server 2005
3 4 (3.60%) SQL Server 2008
4 3 (2.70%) Oracle Database 10g
4 3 (2.70%) Oracle Database 11g
4 3 (2.70%) RDBMS
4 3 (2.70%) Relational Database
5 2 (1.80%) Data Warehouse
6 1 (0.90%) Crystal Reports
6 1 (0.90%) Oracle BI EE
6 1 (0.90%) Oracle BI Publisher
6 1 (0.90%) SAP BW
6 1 (0.90%) SQL Server 2014
Development Applications
1 6 (5.41%) VisualVM
2 1 (0.90%) MSI
General
1 43 (38.74%) Finance
2 7 (6.31%) Law
2 7 (6.31%) Legal
3 4 (3.60%) Banking
4 2 (1.80%) Telecoms
5 1 (0.90%) Billing
Libraries, Frameworks & Software Standards
1 11 (9.91%) XML
1 11 (9.91%) XML Messaging
2 6 (5.41%) COM+
2 6 (5.41%) Middleware
3 4 (3.60%) .NET
4 1 (0.90%) ASP.NET
4 1 (0.90%) SAP Smart Forms
4 1 (0.90%) Software Packaging
Miscellaneous
1 8 (7.21%) Analytical Skills
2 6 (5.41%) DataPower
2 6 (5.41%) Enterprise Software
3 4 (3.60%) Computer Science
4 3 (2.70%) Blackberry
4 3 (2.70%) iPad
4 3 (2.70%) iPhone
4 3 (2.70%) Replication
4 3 (2.70%) Smartphone
5 2 (1.80%) Client/Server
5 2 (1.80%) Management Information System
6 1 (0.90%) CMDB
6 1 (0.90%) Fat Client
6 1 (0.90%) Reinsurance
6 1 (0.90%) Thin Client
6 1 (0.90%) User Experience
Operating Systems
1 31 (27.93%) Windows
2 14 (12.61%) Windows Server
3 10 (9.01%) Windows 7
4 5 (4.50%) Windows Server 2008
5 4 (3.60%) Red Hat Enterprise Linux
5 4 (3.60%) Windows 10
5 4 (3.60%) Windows 8
5 4 (3.60%) Windows Server 2012
6 3 (2.70%) Windows Phone
7 1 (0.90%) Linux
7 1 (0.90%) Windows Server 2003
Processes & Methodologies
1 34 (30.63%) ITIL
2 12 (10.81%) E-Commerce
2 12 (10.81%) Incident Management
3 10 (9.01%) Change Management
4 9 (8.11%) Service Delivery
5 8 (7.21%) Configuration Management
5 8 (7.21%) Network Monitoring
6 7 (6.31%) Release Management
7 6 (5.41%) High Availability
7 6 (5.41%) Infrastructure Monitoring
7 6 (5.41%) Logistics
7 6 (5.41%) Performance Tuning
8 5 (4.50%) Regression Testing
8 5 (4.50%) SDLC
8 5 (4.50%) Service Management
8 5 (4.50%) Software Delivery
8 5 (4.50%) User Acceptance Testing
9 4 (3.60%) Defect Management
9 4 (3.60%) Test Management
9 4 (3.60%) Time Management
Programming Languages
1 24 (21.62%) SQL
2 4 (3.60%) PowerShell
2 4 (3.60%) VB
3 3 (2.70%) C
3 3 (2.70%) Java
3 3 (2.70%) Shell Script
4 1 (0.90%) ABAP
4 1 (0.90%) C#
4 1 (0.90%) COBOL
4 1 (0.90%) VBScript
Qualifications
1 10 (9.01%) ITIL Certification
2 9 (8.11%) Degree
3 8 (7.21%) CCA
4 6 (5.41%) HND
5 5 (4.50%) MCSE
5 5 (4.50%) Microsoft Certification
6 4 (3.60%) CCNA
6 4 (3.60%) Cisco Certification
7 2 (1.80%) ITIL Foundation Certificate
8 1 (0.90%) A+ Certification
8 1 (0.90%) MCP
8 1 (0.90%) MCSA
8 1 (0.90%) Network+ Certification
Quality Assurance & Compliance
1 21 (18.92%) SLA
2 2 (1.80%) QA
3 1 (0.90%) ISO/IEC 27001
System Software
1 17 (15.32%) Active Directory
2 6 (5.41%) VMware Infrastructure
3 1 (0.90%) Hyper-V
3 1 (0.90%) Microsoft App-V
3 1 (0.90%) Microsoft Virtual Server
3 1 (0.90%) VMware ESXi
3 1 (0.90%) vSphere
3 1 (0.90%) XenApp
3 1 (0.90%) XenDesktop
Systems Management
1 7 (6.31%) Nagios
2 6 (5.41%) Opsview
2 6 (5.41%) Tivoli Endpoint Manager
3 4 (3.60%) SCCM
4 1 (0.90%) NetBackup
4 1 (0.90%) SCOM
Vendors
1 28 (25.23%) Microsoft
2 16 (14.41%) SAP
3 15 (13.51%) Cisco
4 11 (9.91%) Oracle
5 9 (8.11%) HP
6 7 (6.31%) Citrix
6 7 (6.31%) VMware
7 6 (5.41%) IBM
7 6 (5.41%) Splunk
8 5 (4.50%) Progress
9 3 (2.70%) Apple
9 3 (2.70%) Clearswift
9 3 (2.70%) Nokia
9 3 (2.70%) Proofpoint
10 2 (1.80%) Infor
11 1 (0.90%) CODA
11 1 (0.90%) Remedy
11 1 (0.90%) Symantec
11 1 (0.90%) Veeam
11 1 (0.90%) Veritas
Essex
Edward Carter Solutions
Salary: £25,000 per year +
Posted: 18 hours ago
Brentwood, Essex
Logic Engagements Ltd
Salary: competitive salary + benefits package
Posted: 6 days ago