The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 28 57 37
Rank change year-on-year
+29 -20
Permanent jobs requiring a Support Analyst 64 34 55
As % of all permanent IT jobs located in Essex 5.98% 3.09% 5.55%
As % of the Job Titles category 6.29% 3.22% 5.71%
Number of salaries quoted 55 29 49
Average salary £30,000 £35,000 £27,500
Average salary % change year-on-year
-14.28% +27.27%
90% offered a salary of more than £20,000 £22,000 £18,900
10% offered a salary of more than £52,500 £52,500 £45,000
UK excluding London average salary £27,500 £28,000 £28,500
% change year-on-year
-1.78% -1.75%
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1018 1057 963
As % of all permanent IT jobs located in Essex 95.05% 96.00% 97.17%
Number of salaries quoted 820 844 834
Average salary £40,000 £42,500 £35,000
Average salary % change year-on-year
-5.88% +21.42%
90% offered a salary of more than £24,500 £27,500 £22,500
10% offered a salary of more than £60,000 £55,000 £54,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Essex

Support Analyst
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Essex region.

Support Analyst Salary Trend in Essex

Support Analyst
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Support Analyst across the Essex region over the 3 months to 17 September 2014.

Support Analyst Salary Histogram in Essex

Support Analyst
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Essex region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester +18 20 £42,500 - 4
Basildon - 14 £31,000 -
Brentwood +9 12 £20,000 -52.94%
Harlow - 5 £22,500 -
Southend-on-Sea - 2 £37,500 -
Loughton - 1 £23,500 -
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Essex

For the 6 months to 17 September 2014, IT jobs across the Essex region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 58 (38.16%) Windows
2 37 (24.34%) SQL
3 35 (23.03%) Finance
4 33 (21.71%) Active Directory
4 33 (21.71%) Analytical Skills
5 31 (20.39%) JBoss
6 27 (17.76%) IBM
7 24 (15.79%) Java
7 24 (15.79%) .NET
7 24 (15.79%) MS Office
8 23 (15.13%) IIS
8 23 (15.13%) Configuration Management
9 22 (14.47%) ITIL
9 22 (14.47%) Microsoft
9 22 (14.47%) AS400
10 21 (13.82%) Windows XP
10 21 (13.82%) Windows 7
11 20 (13.16%) Tomcat
11 20 (13.16%) E-Commerce
11 20 (13.16%) Middleware
11 20 (13.16%) Splunk
11 20 (13.16%) Enterprise Software
12 18 (11.84%) Oracle
12 18 (11.84%) SQL Server
12 18 (11.84%) MS Exchange
12 18 (11.84%) Citrix
12 18 (11.84%) Tivoli Storage Manager
12 18 (11.84%) webMethods
12 18 (11.84%) Incident Management
13 17 (11.18%) MS Excel

Support Analyst
Top Related IT Skills in Essex by Category

For the 6 months to 17 September 2014, IT jobs across the Essex region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (15.13%) IIS
2 20 (13.16%) Tomcat
3 18 (11.84%) MS Exchange
4 16 (10.53%) Apache
5 14 (9.21%) WebLogic
6 8 (5.26%) Exchange Server 2007
7 6 (3.95%) Exchange Server 2010
8 3 (1.97%) Exchange Server 2013
8 3 (1.97%) SharePoint
9 2 (1.32%) Exchange Server 2003
10 1 (0.66%) Blackberry Enterprise Server
10 1 (0.66%) GlassFish
Applications
1 24 (15.79%) MS Office
2 17 (11.18%) MS Excel
3 7 (4.61%) MS PowerPoint
Business Applications
1 7 (4.61%) Google Analytics
2 6 (3.95%) Magento
2 6 (3.95%) Oracle CRM
2 6 (3.95%) AWD
3 4 (2.63%) SAP Business One
4 1 (0.66%) Oracle EBS
4 1 (0.66%) HFM
4 1 (0.66%) Oracle Subledger Accounting
4 1 (0.66%) Oracle General Ledger
4 1 (0.66%) Oracle EBS R12
Cloud Services
1 4 (2.63%) Office 365
2 1 (0.66%) SaaS
Communications & Networking
1 10 (6.58%) Firewall
2 5 (3.29%) LDAP
3 4 (2.63%) TCP/IP
4 3 (1.97%) Internet
5 2 (1.32%) DNS
5 2 (1.32%) Broadband
5 2 (1.32%) DHCP
6 1 (0.66%) Ethernet
6 1 (0.66%) VoIP
6 1 (0.66%) VPN
6 1 (0.66%) VLAN
6 1 (0.66%) iSCSI
6 1 (0.66%) NAS
6 1 (0.66%) Junos
6 1 (0.66%) Unified Communications
6 1 (0.66%) Fibre Channel
Database & Business Intelligence
1 18 (11.84%) SQL Server
2 8 (5.26%) SQL Server 2008
3 6 (3.95%) Relational Database
4 5 (3.29%) RDBMS
5 2 (1.32%) Oracle Database 10g
5 2 (1.32%) SQL Server 2005
5 2 (1.32%) Oracle Database 11g
5 2 (1.32%) Oracle Database
6 1 (0.66%) Oracle Reports
6 1 (0.66%) Data Mining
6 1 (0.66%) MySQL
Development Applications
1 12 (7.89%) VisualVM
2 1 (0.66%) Oracle Forms
General
1 35 (23.03%) Finance
2 8 (5.26%) Telecoms
3 6 (3.95%) Marketing
4 4 (2.63%) Front Office
5 3 (1.97%) Back Office
6 2 (1.32%) Banking
7 1 (0.66%) Advertising
Libraries, Frameworks & Software Standards
1 24 (15.79%) .NET
2 20 (13.16%) Middleware
3 12 (7.89%) COM+
4 5 (3.29%) SOAP
4 5 (3.29%) XML
Miscellaneous
1 33 (21.71%) Analytical Skills
2 22 (14.47%) AS400
3 20 (13.16%) Enterprise Software
4 12 (7.89%) DataPower
5 7 (4.61%) iSeries
6 6 (3.95%) Client/Server
7 4 (2.63%) Blackberry
8 3 (1.97%) Wiki
9 2 (1.32%) Computer Science
10 1 (0.66%) Video Conferencing
10 1 (0.66%) iPhone
10 1 (0.66%) Management Information System
10 1 (0.66%) Clustering
Operating Systems
1 58 (38.16%) Windows
2 21 (13.82%) Windows XP
2 21 (13.82%) Windows 7
3 14 (9.21%) Windows Server 2008
3 14 (9.21%) Windows Server 2003
4 10 (6.58%) Linux
5 9 (5.92%) Red Hat Enterprise Linux
6 8 (5.26%) Windows 8
7 6 (3.95%) Apple iOS
7 6 (3.95%) Windows 2000
8 3 (1.97%) Windows Server 2012
8 3 (1.97%) UNIX
9 1 (0.66%) Windows Vista
Processes & Methodologies
1 23 (15.13%) Configuration Management
2 22 (14.47%) ITIL
3 20 (13.16%) E-Commerce
4 18 (11.84%) Incident Management
5 12 (7.89%) Capacity Management
5 12 (7.89%) Risk Management
6 11 (7.24%) Service Management
7 10 (6.58%) Service Delivery
7 10 (6.58%) SOA
8 9 (5.92%) Validation
8 9 (5.92%) Web Analytics
8 9 (5.92%) Analytics
8 9 (5.92%) Problem Management
8 9 (5.92%) Performance Management
8 9 (5.92%) Performance Tuning
9 6 (3.95%) Continuous Improvement
9 6 (3.95%) ERP
9 6 (3.95%) OO
9 6 (3.95%) CRM
10 5 (3.29%) Network Load Balancing
Programming Languages
1 37 (24.34%) SQL
2 24 (15.79%) Java
3 9 (5.92%) JavaScript
4 6 (3.95%) PHP
4 6 (3.95%) T-SQL
5 5 (3.29%) Python
6 4 (2.63%) PowerShell
7 2 (1.32%) COBOL
8 1 (0.66%) RPG
Qualifications
1 11 (7.24%) Degree
2 7 (4.61%) ITIL Certification
3 6 (3.95%) MCP
4 3 (1.97%) Microsoft Certification
4 3 (1.97%) Oracle Certification
5 2 (1.32%) MCSE
5 2 (1.32%) MCSA
6 1 (0.66%) CCNP
6 1 (0.66%) CCNA
6 1 (0.66%) Cisco Certification
6 1 (0.66%) MOS
6 1 (0.66%) VMware Certified Professional (VCP)
6 1 (0.66%) MCITP
6 1 (0.66%) A+ Certification
Quality Assurance & Compliance
1 12 (7.89%) SLA
System Software
1 33 (21.71%) Active Directory
2 10 (6.58%) XenApp
3 6 (3.95%) Terminal Services
4 2 (1.32%) VMware Infrastructure
4 2 (1.32%) Hyper-V
5 1 (0.66%) VMware ESXi
Systems Management
1 18 (11.84%) Tivoli Storage Manager
2 15 (9.87%) Nagios
3 12 (7.89%) Opsview
4 6 (3.95%) Tivoli
4 6 (3.95%) HP SIM
5 3 (1.97%) CiscoWorks
6 2 (1.32%) Puppet
6 2 (1.32%) Backup Exec
7 1 (0.66%) WSUS
7 1 (0.66%) Norton AntiVirus
Vendors
1 31 (20.39%) JBoss
2 27 (17.76%) IBM
3 22 (14.47%) Microsoft
4 20 (13.16%) Splunk
5 18 (11.84%) Oracle
5 18 (11.84%) Citrix
5 18 (11.84%) webMethods
6 12 (7.89%) NetApp
6 12 (7.89%) Software AG
6 12 (7.89%) Cisco
7 10 (6.58%) SAP
8 7 (4.61%) HP
8 7 (4.61%) Google
9 6 (3.95%) Polycom
9 6 (3.95%) JD Edwards
9 6 (3.95%) SolarWinds
9 6 (3.95%) IPFX
10 4 (2.63%) LANDesk
11 2 (1.32%) VMware
11 2 (1.32%) Symantec
Colchester, Essex
Eutopia Solutions Ltd
Salary: £40000.00 - £55000.00 per annum + generous benefits
Posted: 16 hours ago
Colchester, Essex
Information Technology Services
Salary: £23k - 29k per year
Posted: 2 days ago
Colchester, Essex
Hurren and Hope
Salary: From £24,000 to £27,000 per annum + Benefits, Training and an internal
Posted: 6 days ago
Colchester
Recruitment Genius
Salary: £20000 - £25000 per annum
Posted: 20 days ago