The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
Support Analyst
Rank 59 28 55
Rank change year-on-year
-31 +27
Permanent jobs requiring a Support Analyst 43 102 31
As % of all permanent IT jobs located in Essex 3.30% 7.20% 3.25%
As % of the Job Titles category 3.43% 7.53% 3.34%
Number of salaries quoted 37 81 31
Average salary £28,000 £32,500 £42,500
Average salary % change year-on-year
-13.84% -23.52%
90% offered a salary of more than £23,200 £19,200 £22,000
10% offered a salary of more than £43,850 £47,500 £53,000
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1255 1354 927
As % of all permanent IT jobs located in Essex 96.17% 95.62% 97.27%
Number of salaries quoted 1022 1098 817
Average salary £40,000 £45,000 £40,000
Average salary % change year-on-year
-11.11% +12.50%
90% offered a salary of more than £24,500 £26,500 £27,500
10% offered a salary of more than £60,000 £55,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Essex

Support Analyst
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Essex region.

Support Analyst Salary Trend in Essex

Support Analyst
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Support Analyst across the Essex region over the 3 months to 28 April 2015.

Support Analyst Salary Histogram in Essex

Support Analyst
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Essex region over the 3 months to 28 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester -15 13 £28,000 -28.20% 1
Brentwood -18 12 £44,000 +3.52%
Basildon +2 4 £27,500 +44.73%
Harlow - 3 £34,000 -
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Essex

For the 6 months to 28 April 2015, IT jobs across the Essex region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 47 (36.15%) Finance
2 31 (23.85%) SQL
3 29 (22.31%) Incident Management
4 26 (20.00%) MS Office
4 26 (20.00%) ITIL
5 25 (19.23%) Windows
6 23 (17.69%) Active Directory
7 22 (16.92%) Service Management
8 21 (16.15%) Configuration Management
8 21 (16.15%) COM+
9 20 (15.38%) WebLogic
9 20 (15.38%) IIS
9 20 (15.38%) JBoss
9 20 (15.38%) Tomcat
9 20 (15.38%) MS Excel
9 20 (15.38%) Client/Server
9 20 (15.38%) Middleware
9 20 (15.38%) DataPower
9 20 (15.38%) Splunk
9 20 (15.38%) Enterprise Software
9 20 (15.38%) Opsview
10 19 (14.62%) Analytical Skills
10 19 (14.62%) Java
10 19 (14.62%) .NET
11 17 (13.08%) SQL Server
11 17 (13.08%) Citrix
12 16 (12.31%) IBM
12 16 (12.31%) Microsoft
12 16 (12.31%) Apache
12 16 (12.31%) Nagios

Support Analyst
Top Related IT Skills in Essex by Category

For the 6 months to 28 April 2015, IT jobs across the Essex region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (15.38%) WebLogic
1 20 (15.38%) IIS
1 20 (15.38%) JBoss
1 20 (15.38%) Tomcat
2 16 (12.31%) Apache
3 13 (10.00%) MS Exchange
4 9 (6.92%) Exchange Server 2007
5 5 (3.85%) Exchange Server 2010
5 5 (3.85%) Exchange Server 2013
6 4 (3.08%) Exchange Server 2003
7 3 (2.31%) Blackberry Enterprise Server
Applications
1 26 (20.00%) MS Office
2 20 (15.38%) MS Excel
3 1 (0.77%) MS PowerPoint
Business Applications
1 8 (6.15%) SAP CRM
2 6 (4.62%) Oracle EBS
3 5 (3.85%) Oracle SCM
4 4 (3.08%) SAP FI
5 3 (2.31%) SAP CO
5 3 (2.31%) Dynamics NAV
6 2 (1.54%) SAP FI-AP
6 2 (1.54%) SAP FI/CO
7 1 (0.77%) Oracle Financials
7 1 (0.77%) SAP SD
7 1 (0.77%) Oracle ERP
7 1 (0.77%) Oracle Applications
7 1 (0.77%) Oracle General Ledger
7 1 (0.77%) Oracle EBS R12
7 1 (0.77%) Oracle Payables
7 1 (0.77%) Oracle Receivables
Cloud Services
1 1 (0.77%) Office 365
Communications & Networking
1 8 (6.15%) VoIP
2 4 (3.08%) VLAN
3 3 (2.31%) Junos
3 3 (2.31%) Fibre Channel
3 3 (2.31%) Firewall
3 3 (2.31%) Broadband
3 3 (2.31%) TCP/IP
3 3 (2.31%) VPN
4 1 (0.77%) DNS
4 1 (0.77%) LAN
4 1 (0.77%) PBX
4 1 (0.77%) WLAN
4 1 (0.77%) WAN
4 1 (0.77%) DHCP
Database & Business Intelligence
1 17 (13.08%) SQL Server
2 6 (4.62%) Relational Database
2 6 (4.62%) RDBMS
3 4 (3.08%) Oracle Database 10g
3 4 (3.08%) SQL Server 2005
3 4 (3.08%) Oracle Database 11g
3 4 (3.08%) SQL Server 2008
3 4 (3.08%) Oracle Database
4 1 (0.77%) Crystal Reports
Development Applications
1 16 (12.31%) VisualVM
2 1 (0.77%) SQL Server Management Studio (SSMS)
General
1 47 (36.15%) Finance
2 5 (3.85%) Banking
3 4 (3.08%) Retail
4 3 (2.31%) Back Office
4 3 (2.31%) Law
4 3 (2.31%) Manufacturing
4 3 (2.31%) Advertising
5 2 (1.54%) Legal
5 2 (1.54%) Telecoms
5 2 (1.54%) Marketing
6 1 (0.77%) Billing
6 1 (0.77%) Automotive
Libraries, Frameworks & Software Standards
1 21 (16.15%) COM+
2 20 (15.38%) Middleware
3 19 (14.62%) .NET
4 1 (0.77%) XML Messaging
4 1 (0.77%) XML
Miscellaneous
1 20 (15.38%) Client/Server
1 20 (15.38%) DataPower
1 20 (15.38%) Enterprise Software
2 19 (14.62%) Analytical Skills
3 9 (6.92%) Blackberry
4 3 (2.31%) Clustering
4 3 (2.31%) Private Cloud
5 1 (0.77%) E-Learning
5 1 (0.77%) Replication
5 1 (0.77%) NHS
5 1 (0.77%) Performance Metrics
Operating Systems
1 25 (19.23%) Windows
2 14 (10.77%) Windows 7
3 6 (4.62%) Red Hat Enterprise Linux
4 4 (3.08%) Windows 8
4 4 (3.08%) Windows Server 2012
4 4 (3.08%) Windows XP
4 4 (3.08%) Windows Server 2003
5 1 (0.77%) Windows Vista
5 1 (0.77%) Windows Server 2008
Processes & Methodologies
1 29 (22.31%) Incident Management
2 26 (20.00%) ITIL
3 22 (16.92%) Service Management
4 21 (16.15%) Configuration Management
5 16 (12.31%) Performance Tuning
6 14 (10.77%) E-Commerce
7 9 (6.92%) CRM
8 7 (5.38%) Line Management
8 7 (5.38%) User Acceptance Testing
9 6 (4.62%) Waterfall
9 6 (4.62%) Change Control
9 6 (4.62%) Agile Software Development
9 6 (4.62%) Document Management
10 5 (3.85%) Supply Chain Management
11 4 (3.08%) Business Analysis
12 3 (2.31%) Project Management
12 3 (2.31%) Migration
12 3 (2.31%) Service Delivery
12 3 (2.31%) Disaster Recovery
12 3 (2.31%) Mobile Device Management
Programming Languages
1 31 (23.85%) SQL
2 19 (14.62%) Java
3 3 (2.31%) PHP
3 3 (2.31%) VB
3 3 (2.31%) ABAP
3 3 (2.31%) FoxPro (VFP)
3 3 (2.31%) PowerShell
4 1 (0.77%) C#
Qualifications
1 15 (11.54%) ITIL Certification
2 11 (8.46%) Microsoft Certification
3 8 (6.15%) MCSA
4 4 (3.08%) MCP
4 4 (3.08%) MCSE
5 3 (2.31%) CCNP
5 3 (2.31%) CCNA
5 3 (2.31%) Cisco Certification
5 3 (2.31%) VMware Certified Professional (VCP)
6 2 (1.54%) CCA
7 1 (0.77%) SAP Certification
7 1 (0.77%) MCITP
7 1 (0.77%) Degree
7 1 (0.77%) Security Cleared
7 1 (0.77%) ACCA
7 1 (0.77%) CIMA
Quality Assurance & Compliance
1 2 (1.54%) SLA
2 1 (0.77%) QA
System Software
1 23 (17.69%) Active Directory
2 4 (3.08%) VMware Infrastructure
2 4 (3.08%) Hyper-V
3 3 (2.31%) VMware ESXi
4 1 (0.77%) Microsoft App-V
Systems Management
1 20 (15.38%) Opsview
2 16 (12.31%) Nagios
3 5 (3.85%) SCCM
4 1 (0.77%) Control-M
4 1 (0.77%) ZENworks
Vendors
1 20 (15.38%) Splunk
2 17 (13.08%) Citrix
3 16 (12.31%) IBM
3 16 (12.31%) Microsoft
4 13 (10.00%) SAP
5 10 (7.69%) Oracle
6 6 (4.62%) Cisco
7 4 (3.08%) webMethods
7 4 (3.08%) VMware
8 3 (2.31%) Symantec
8 3 (2.31%) NETGEAR
8 3 (2.31%) Juniper
8 3 (2.31%) HP
8 3 (2.31%) Dell
9 2 (1.54%) Pegasus
10 1 (0.77%) Barracuda Networks
10 1 (0.77%) SonicWALL
Essex
Ashdown IT
Salary: £25000 per annum
Posted: 3 days ago
Essex
NFP Group Ltd
Salary: £28000 - £38000 per annum + Bonus & Package
Posted: 6 days ago
Colchester
Venturi
Salary: £20000 - £220000 per annum
Posted: 7 days ago