The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Coventry region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Customer Engagement
West Midlands / Coventry
Rank 51 69 70
Rank change year-on-year
+18 +1
Permanent jobs citing Customer Engagement 9 4 2
As % of all permanent IT jobs located in Coventry 1.68% 0.58% 0.32%
As % of the Processes & Methodologies category 1.95% 0.66% 0.37%
Number of salaries quoted 6 4 2
Median salary £53,750 £50,000 £62,500
Median salary % change year-on-year
+7.50% -20.00%
UK excluding London median salary £55,000 £52,500 £60,000
% change year-on-year
+4.76% -12.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Coventry region.

Processes & Methodologies Category
Coventry
Permanent IT job ads with a match in the
Processes & Methodologies category
461 610 547
As % of all permanent IT jobs located in Coventry 85.85% 89.18% 87.10%
Number of salaries quoted 367 516 471
Median salary £45,000 £43,500 £42,500
Median salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £32,500 £27,000 £30,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in Coventry

The demand trend of job ads across the Coventry region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Coventry

Customer Engagement
Salary Trend in Coventry

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Coventry region.

Customer Engagement Salary Trend in Coventry

Customer Engagement
Salary Histogram in Coventry

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Coventry region over the 3 months to 20 January 2017.

Customer Engagement Salary Histogram in Coventry

Customer Engagement
Top 30 Related IT Skills in Coventry

For the 6 months to 20 January 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Coventry region with a requirement for Customer Engagement.

1 6 (54.55%) Linux
1 6 (54.55%) Amazon AWS
1 6 (54.55%) Docker
2 5 (45.45%) Agile Software Development
3 4 (36.36%) CRM
4 3 (27.27%) SharePoint
4 3 (27.27%) IBM
4 3 (27.27%) Microsoft
4 3 (27.27%) C#
4 3 (27.27%) Java
4 3 (27.27%) JavaScript
4 3 (27.27%) PHP
4 3 (27.27%) .NET
4 3 (27.27%) MySQL
4 3 (27.27%) ASP.NET
4 3 (27.27%) SOAP
4 3 (27.27%) Unix
4 3 (27.27%) Stakeholder Management
4 3 (27.27%) Python
4 3 (27.27%) MS Excel
4 3 (27.27%) TDD
4 3 (27.27%) Dynamics CRM
4 3 (27.27%) ISTQB
4 3 (27.27%) .NET Framework
4 3 (27.27%) Degree
4 3 (27.27%) Computer Science
4 3 (27.27%) QA
4 3 (27.27%) Selenium
4 3 (27.27%) FitNesse
4 3 (27.27%) CSQA

Customer Engagement
Top Related IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (27.27%) SharePoint
Applications
1 3 (27.27%) MS Excel
Business Applications
1 3 (27.27%) Dynamics CRM
Cloud Services
1 6 (54.55%) Amazon AWS
2 3 (27.27%) IaaS
2 3 (27.27%) Microsoft Azure
2 3 (27.27%) Office 365
2 3 (27.27%) PaaS
2 3 (27.27%) SaaS
Database & Business Intelligence
1 3 (27.27%) Amazon DynamoDB
1 3 (27.27%) MongoDB
1 3 (27.27%) MySQL
1 3 (27.27%) NoSQL
1 3 (27.27%) Relational Database
Development Applications
1 3 (27.27%) Concordion
1 3 (27.27%) Cucumber
1 3 (27.27%) FitNesse
1 3 (27.27%) Selenium
1 3 (27.27%) SoapUI
Job Titles
1 4 (36.36%) Consultant
2 3 (27.27%) Cloud Consultant
2 3 (27.27%) Cloud Infrastructure Consultant
2 3 (27.27%) Infrastructure Consultant
2 3 (27.27%) QA Leader
3 2 (18.18%) Project Manager
3 2 (18.18%) Transformation Manager
3 2 (18.18%) Transformation Project Manager
3 2 (18.18%) Web Manager
3 2 (18.18%) Web Project Manager
4 1 (9.09%) Analyst
4 1 (9.09%) Business Analyst
4 1 (9.09%) CRM Analyst
4 1 (9.09%) CRM Business Analyst
4 1 (9.09%) Managed Services Consultant
4 1 (9.09%) Technical Analyst
4 1 (9.09%) Technical Business Analyst
Libraries, Frameworks & Software Standards
1 3 (27.27%) .NET
1 3 (27.27%) .NET Framework
1 3 (27.27%) ASP.NET
1 3 (27.27%) REST
1 3 (27.27%) SOAP
Miscellaneous
1 3 (27.27%) Computer Science
1 3 (27.27%) Enterprise Software
1 3 (27.27%) Public Cloud
Operating Systems
1 6 (54.55%) Linux
2 3 (27.27%) Unix
Processes & Methodologies
1 5 (45.45%) Agile Software Development
2 4 (36.36%) CRM
3 3 (27.27%) BDD
3 3 (27.27%) Continuous Delivery
3 3 (27.27%) DevOps
3 3 (27.27%) Mentoring
3 3 (27.27%) Presales
3 3 (27.27%) QA Automation
3 3 (27.27%) SDLC
3 3 (27.27%) Stakeholder Management
3 3 (27.27%) TDD
3 3 (27.27%) Test Management
3 3 (27.27%) Test Strategy
4 2 (18.18%) Project Management
5 1 (9.09%) Business Analysis
Programming Languages
1 3 (27.27%) C#
1 3 (27.27%) Java
1 3 (27.27%) JavaScript
1 3 (27.27%) PHP
1 3 (27.27%) PowerShell
1 3 (27.27%) Python
Qualifications
1 3 (27.27%) CSQA
1 3 (27.27%) Degree
1 3 (27.27%) ISTQB
1 3 (27.27%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 3 (27.27%) QA
System Software
1 6 (54.55%) Docker
Systems Management
1 3 (27.27%) Opscode Chef
1 3 (27.27%) Puppet
Vendors
1 3 (27.27%) IBM
1 3 (27.27%) Microsoft
2 2 (18.18%) Adobe