The statistics below represent IT jobs advertised across the Crawley region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Technical Support
Rank 55 52 57
Rank change year-on-year
-3 +5
Permanent jobs requiring a Technical Support 10 20 7
As % of all permanent IT jobs located in Crawley 2.12% 4.61% 1.61%
As % of the Job Titles category 2.17% 4.80% 1.62%
Number of salaries quoted 10 20 7
Median salary £45,000 £31,500 £30,500
Median salary % change year-on-year
+42.85% +3.27%
UK excluding London median salary £29,750 £27,750 £30,000
% change year-on-year
+7.20% -7.50%
Technical Support
West Sussex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Crawley region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Crawley
Permanent IT job ads with a match in the
Job Titles category
460 417 432
As % of all permanent IT jobs located in Crawley 97.66% 96.08% 99.54%
Number of salaries quoted 440 371 370
Median salary £47,500 £42,500 £45,000
Median salary % change year-on-year
+11.76% -5.55%
90% offered a salary of more than £28,000 £25,500 £32,500
10% offered a salary of more than £61,500 £55,000 £57,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Technical Support
Jobs Demand Trend in Crawley

The demand trend of job ads across the Crawley region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Crawley

Technical Support
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Crawley region.

Technical Support Salary Trend in Crawley

Technical Support Skill Set
Top 28 Related IT Skills in Crawley

For the 6 months to 27 September 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Crawley region featuring Technical Support in the job title.

1 11 (78.57%) MS Excel
1 11 (78.57%) ITIL
2 10 (71.43%) PRINCE2
2 10 (71.43%) BusinessObjects
2 10 (71.43%) PMI
2 10 (71.43%) PMI Certification
2 10 (71.43%) CRM
2 10 (71.43%) SharePoint
2 10 (71.43%) SQL
2 10 (71.43%) .NET
2 10 (71.43%) Oracle
2 10 (71.43%) Dynamics CRM
2 10 (71.43%) Degree
2 10 (71.43%) Windows
2 10 (71.43%) Windows Server
3 3 (21.43%) Data Centre
3 3 (21.43%) Line Management
3 3 (21.43%) Finance
3 3 (21.43%) IBM
3 3 (21.43%) Unix
4 1 (7.14%) Service Delivery
4 1 (7.14%) Change Management
4 1 (7.14%) Microsoft
4 1 (7.14%) MS Office
4 1 (7.14%) MS PowerPoint
4 1 (7.14%) Incident Management
4 1 (7.14%) Statistics
4 1 (7.14%) Analytical Skills

Technical Support Skill Set
Top Related IT Skills in Crawley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (71.43%) SharePoint
Applications
1 11 (78.57%) MS Excel
2 1 (7.14%) MS Office
2 1 (7.14%) MS PowerPoint
Business Applications
1 10 (71.43%) Dynamics CRM
Database & Business Intelligence
1 10 (71.43%) BusinessObjects
General
1 3 (21.43%) Finance
Libraries, Frameworks & Software Standards
1 10 (71.43%) .NET
Miscellaneous
1 10 (71.43%) PMI
2 3 (21.43%) Data Centre
3 1 (7.14%) Analytical Skills
3 1 (7.14%) Statistics
Operating Systems
1 10 (71.43%) Windows
1 10 (71.43%) Windows Server
2 3 (21.43%) Unix
Processes & Methodologies
1 11 (78.57%) ITIL
2 10 (71.43%) CRM
2 10 (71.43%) PRINCE2
3 3 (21.43%) Line Management
4 1 (7.14%) Change Management
4 1 (7.14%) Incident Management
4 1 (7.14%) Service Delivery
Programming Languages
1 10 (71.43%) SQL
Qualifications
1 10 (71.43%) Degree
1 10 (71.43%) PMI Certification
Vendors
1 10 (71.43%) Oracle
2 3 (21.43%) IBM
3 1 (7.14%) Microsoft