The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Crawley region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Technical Support
Rank 54 55 54
Rank change year-on-year
+1 -1
Permanent jobs requiring a Technical Support 16 7 12
As % of all permanent IT jobs located in Crawley 3.66% 1.74% 2.29%
As % of the Job Titles category 3.82% 1.77% 2.34%
Number of salaries quoted 16 7 12
Average salary £28,000 £30,500 £35,000
Average salary % change year-on-year
-8.19% -12.85%
UK excluding London average salary £28,000 £30,000 £30,500
% change year-on-year
-6.66% -1.63%
Technical Support
West Sussex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Crawley region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Crawley
Permanent IT job ads with a match in the
Job Titles category
419 396 512
As % of all permanent IT jobs located in Crawley 95.88% 98.51% 97.52%
Number of salaries quoted 371 347 431
Average salary £42,500 £45,000 £41,000
Average salary % change year-on-year
-5.55% +9.75%
90% offered a salary of more than £25,000 £32,500 £22,500
10% offered a salary of more than £57,500 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support
Jobs Demand Trend in Crawley

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Crawley region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Crawley

Technical Support
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Crawley region.

Technical Support Salary Trend in Crawley

Technical Support
Salary Histogram in Crawley

This chart provides a salary histogram for IT jobs citing Technical Support across the Crawley region over the 3 months to 4 September 2015.

Technical Support Salary Histogram in Crawley

Technical Support
Top 30 Related IT Skills in Crawley

For the 6 months to 4 September 2015, IT jobs across the Crawley region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 8 (42.11%) DNS
2 7 (36.84%) Windows
2 7 (36.84%) Linux
2 7 (36.84%) Finance
3 6 (31.58%) VPN
3 6 (31.58%) Shell Script
4 5 (26.32%) UNIX
4 5 (26.32%) IBM
4 5 (26.32%) Active Directory
4 5 (26.32%) Data Centre
5 4 (21.05%) Line Management
5 4 (21.05%) Analytical Skills
5 4 (21.05%) SQL
6 3 (15.79%) MS Office
6 3 (15.79%) Dutch Language
6 3 (15.79%) German Language
6 3 (15.79%) Italian Language
6 3 (15.79%) Spanish Language
7 2 (10.53%) WatchGuard
7 2 (10.53%) NETGEAR
7 2 (10.53%) Windows Server 2008
7 2 (10.53%) XenApp
7 2 (10.53%) Trend Micro
7 2 (10.53%) Windows 7
7 2 (10.53%) NetBackup
7 2 (10.53%) Firewall
7 2 (10.53%) Symantec
7 2 (10.53%) Citrix
7 2 (10.53%) Lotus
7 2 (10.53%) Oracle

Technical Support
Top Related IT Skills in Crawley by Category

For the 6 months to 4 September 2015, IT jobs across the Crawley region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (10.53%) IBM Notes
2 1 (5.26%) SharePoint
Applications
1 3 (15.79%) MS Office
Cloud Services
1 2 (10.53%) Office 365
1 2 (10.53%) Mimecast
Communications & Networking
1 8 (42.11%) DNS
2 6 (31.58%) VPN
3 2 (10.53%) Firewall
3 2 (10.53%) WAN
3 2 (10.53%) DHCP
3 2 (10.53%) TCP/IP
4 1 (5.26%) Internet
Database & Business Intelligence
1 1 (5.26%) DB2
1 1 (5.26%) BusinessObjects
General
1 7 (36.84%) Finance
2 3 (15.79%) Dutch Language
2 3 (15.79%) German Language
2 3 (15.79%) Italian Language
2 3 (15.79%) Spanish Language
Miscellaneous
1 5 (26.32%) Data Centre
2 4 (21.05%) Analytical Skills
3 1 (5.26%) Computer Science
Operating Systems
1 7 (36.84%) Windows
1 7 (36.84%) Linux
2 5 (26.32%) UNIX
3 2 (10.53%) Windows Server 2008
3 2 (10.53%) Windows 7
3 2 (10.53%) Windows Server 2012
Processes & Methodologies
1 4 (21.05%) Line Management
2 2 (10.53%) CRM
3 1 (5.26%) ERP
3 1 (5.26%) Software Testing
3 1 (5.26%) Problem Management
3 1 (5.26%) Fault Management
3 1 (5.26%) Root Cause Analysis
3 1 (5.26%) Vulnerability Management
3 1 (5.26%) Network Monitoring
Programming Languages
1 6 (31.58%) Shell Script
2 4 (21.05%) SQL
Qualifications
1 1 (5.26%) MCSE
1 1 (5.26%) Microsoft Certification
1 1 (5.26%) Degree
Quality Assurance & Compliance
1 1 (5.26%) Sarbanes-Oxley
System Software
1 5 (26.32%) Active Directory
2 2 (10.53%) XenApp
3 1 (5.26%) VMware Infrastructure
Systems Management
1 2 (10.53%) NetBackup
2 1 (5.26%) WSUS
2 1 (5.26%) Symantec Endpoint Protection
2 1 (5.26%) Norton AntiVirus
Vendors
1 5 (26.32%) IBM
2 2 (10.53%) Microsoft
2 2 (10.53%) Citrix
2 2 (10.53%) Lotus
2 2 (10.53%) Symantec
2 2 (10.53%) WatchGuard
2 2 (10.53%) NETGEAR
2 2 (10.53%) Trend Micro
2 2 (10.53%) Oracle
3 1 (5.26%) VMware
3 1 (5.26%) Baan
3 1 (5.26%) Hyperion