The table below looks at the statistics for CRM skills in IT jobs advertised for the Crawley region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 51 30 51
Rank change year-on-year
-21 +21
Permanent jobs citing CRM 16 33 18
As % of all permanent IT jobs located in Crawley 3.70% 8.33% 3.29%
As % of the Processes & Methodologies category 4.57% 10.03% 4.33%
Number of salaries quoted 15 29 17
Average salary £30,000 £40,000 £42,500
Average salary % change year-on-year
-25.00% -5.88%
90% offered a salary of more than £27,700 £35,000 £26,000
10% offered a salary of more than £44,000 £56,500 £49,700
UK excluding London average salary £42,500 £42,500 £42,500
CRM
West Sussex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Crawley region.

Processes & Methodologies Category
Crawley
Permanent IT job ads with a match in the
Processes & Methodologies category
350 329 416
As % of all permanent IT jobs located in Crawley 80.83% 83.08% 76.05%
Number of salaries quoted 322 292 336
Average salary £46,000 £45,000 £43,500
Average salary % change year-on-year
+2.22% +3.44%
90% offered a salary of more than £32,000 £33,500 £31,000
10% offered a salary of more than £60,000 £65,000 £62,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

CRM
Jobs Demand Trend in Crawley

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Crawley region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Crawley

CRM
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Crawley region.

CRM Salary Trend in Crawley

CRM
Salary Histogram in Crawley

This chart provides a salary histogram for IT jobs citing CRM across the Crawley region over the 3 months to 1 September 2015.

CRM Salary Histogram in Crawley

CRM
Top 30 Related IT Skills in Crawley

For the 6 months to 1 September 2015, IT jobs across the Crawley region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 17 (60.71%) SQL
2 16 (57.14%) ERP
3 13 (46.43%) Windows
4 12 (42.86%) Microsoft
5 10 (35.71%) SQL Server
6 9 (32.14%) Marketing
7 8 (28.57%) MS Excel
7 8 (28.57%) IIS
8 7 (25.00%) MySQL
8 7 (25.00%) Finance
8 7 (25.00%) Degree
8 7 (25.00%) Email Marketing
8 7 (25.00%) Time Management
8 7 (25.00%) SaaS
9 6 (21.43%) Manufacturing
9 6 (21.43%) Oracle
10 5 (17.86%) PHP
10 5 (17.86%) ITIL
10 5 (17.86%) SharePoint
10 5 (17.86%) Pharmaceutical
10 5 (17.86%) Legal
10 5 (17.86%) Service Management
10 5 (17.86%) Change Management
10 5 (17.86%) Computer Science
10 5 (17.86%) Retail
10 5 (17.86%) Enterprise Software
11 4 (14.29%) SQL Server 2008
11 4 (14.29%) Active Directory
11 4 (14.29%) Hyperion
12 3 (10.71%) Mac OS X

CRM
Top Related IT Skills in Crawley by Category

For the 6 months to 1 September 2015, IT jobs across the Crawley region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 8 (28.57%) IIS
2 5 (17.86%) SharePoint
3 3 (10.71%) MS Exchange
3 3 (10.71%) SharePoint 2010
3 3 (10.71%) Lync
3 3 (10.71%) Exchange Server 2010
3 3 (10.71%) SharePoint 2013
3 3 (10.71%) Exchange Server 2013
Applications
1 8 (28.57%) MS Excel
2 1 (3.57%) MS Office
Business Applications
1 3 (10.71%) Dynamics CRM
Cloud Services
1 7 (25.00%) SaaS
Communications & Networking
1 1 (3.57%) Internet
Database & Business Intelligence
1 10 (35.71%) SQL Server
2 7 (25.00%) MySQL
3 4 (14.29%) SQL Server 2008
4 3 (10.71%) BusinessObjects
5 1 (3.57%) SQL Server Integration Services
5 1 (3.57%) SQL Server Analysis Services
5 1 (3.57%) OLAP
5 1 (3.57%) Data Warehouse
5 1 (3.57%) SQL Server 2012
General
1 9 (32.14%) Marketing
2 7 (25.00%) Finance
3 6 (21.43%) Manufacturing
4 5 (17.86%) Pharmaceutical
4 5 (17.86%) Legal
4 5 (17.86%) Retail
5 3 (10.71%) Law
6 2 (7.14%) Publishing
6 2 (7.14%) Military
7 1 (3.57%) Japanese Language
Job Titles
1 10 (35.71%) Applications Support
2 7 (25.00%) Support Engineer
3 6 (21.43%) Analyst
3 6 (21.43%) Support Analyst
4 5 (17.86%) Applications Support Engineer
5 4 (14.29%) CRM Analyst
6 3 (10.71%) Infrastructure Engineer
7 2 (7.14%) Business Development Manager
7 2 (7.14%) Business Manager
7 2 (7.14%) PRINCE2 Project Manager
7 2 (7.14%) Applications Support Analyst
7 2 (7.14%) Technical Support
7 2 (7.14%) Architect
7 2 (7.14%) Project Manager
7 2 (7.14%) Trainer
7 2 (7.14%) Solutions Architect
7 2 (7.14%) Development Manager
8 1 (3.57%) Server Support
8 1 (3.57%) Support Technician
8 1 (3.57%) Developer
Libraries, Frameworks & Software Standards
1 2 (7.14%) .NET
2 1 (3.57%) EDI
Miscellaneous
1 5 (17.86%) Computer Science
1 5 (17.86%) Enterprise Software
2 3 (10.71%) Analytical Skills
3 2 (7.14%) Management Information System
4 1 (3.57%) Visualisation
Operating Systems
1 13 (46.43%) Windows
2 3 (10.71%) Linux
2 3 (10.71%) Mac OS X
2 3 (10.71%) Windows Server 2008
2 3 (10.71%) Windows 7
3 1 (3.57%) Oracle Linux
Processes & Methodologies
1 16 (57.14%) ERP
2 7 (25.00%) Email Marketing
2 7 (25.00%) Time Management
3 5 (17.86%) ITIL
3 5 (17.86%) Service Management
3 5 (17.86%) Change Management
4 3 (10.71%) Change Control
4 3 (10.71%) Patch Management
5 2 (7.14%) Business Development
5 2 (7.14%) Waterfall
5 2 (7.14%) Image Processing
5 2 (7.14%) Risk Management
5 2 (7.14%) Scrum
5 2 (7.14%) Agile Software Development
5 2 (7.14%) Information Management
5 2 (7.14%) Software Engineering
5 2 (7.14%) PRINCE2
5 2 (7.14%) B2B
5 2 (7.14%) Six Sigma
5 2 (7.14%) SOA
Programming Languages
1 17 (60.71%) SQL
2 5 (17.86%) PHP
3 3 (10.71%) PowerShell
4 1 (3.57%) R
4 1 (3.57%) PL/SQL
4 1 (3.57%) T-SQL
4 1 (3.57%) Python
Qualifications
1 7 (25.00%) Degree
2 3 (10.71%) Microsoft Certification
System Software
1 4 (14.29%) Active Directory
2 3 (10.71%) Hyper-V
Systems Management
1 3 (10.71%) SCCM
Vendors
1 12 (42.86%) Microsoft
2 6 (21.43%) Oracle
3 4 (14.29%) Hyperion
4 3 (10.71%) Baan
5 1 (3.57%) Cognos