The table below looks at the statistics for CRM skills in IT jobs advertised for the Derby region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 34 40 32
Rank change year-on-year
+6 -8
Permanent jobs citing CRM 17 14 3
As % of all permanent IT jobs located in Derby 5.56% 4.33% 1.47%
As % of the Processes & Methodologies category 6.54% 5.19% 1.91%
Number of salaries quoted 9 11 3
Average salary £45,000 £35,000 £50,000
Average salary % change year-on-year
+28.57% -30.00%
UK excluding London average salary £42,500 £42,500 £41,500
% change year-on-year
- +2.40%
CRM
Derbyshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Derby region.

Processes & Methodologies Category
Derby
Permanent IT job ads with a match in the
Processes & Methodologies category
260 270 157
As % of all permanent IT jobs located in Derby 84.97% 83.59% 76.96%
Number of salaries quoted 227 214 146
Average salary £38,500 £37,500 £42,500
Average salary % change year-on-year
+2.66% -11.76%
90% offered a salary of more than £25,000 £27,500 £27,000
10% offered a salary of more than £55,000 £77,500 £50,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

CRM
Jobs Demand Trend in Derby

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Derby region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Derby

CRM
Salary Trend in Derby

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Derby region.

CRM Salary Trend in Derby

CRM
Salary Histogram in Derby

This chart provides a salary histogram for IT jobs citing CRM across the Derby region over the 3 months to 31 July 2015.

CRM Salary Histogram in Derby

CRM
Top 30 Related IT Skills in Derby

For the 6 months to 31 July 2015, IT jobs across the Derby region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 18 (58.06%) SharePoint
2 15 (48.39%) MS Office
3 12 (38.71%) MS Excel
3 12 (38.71%) SLA
3 12 (38.71%) HP
3 12 (38.71%) Remedy
3 12 (38.71%) ITSM
3 12 (38.71%) Incident Management
3 12 (38.71%) ServiceCenter
3 12 (38.71%) Remedy ITSM
3 12 (38.71%) Root Cause Analysis
4 11 (35.48%) Microsoft
5 9 (29.03%) Dynamics CRM
6 6 (19.35%) SC Cleared
6 6 (19.35%) Security Cleared
7 5 (16.13%) Office 365
7 5 (16.13%) Business Intelligence
7 5 (16.13%) Windows
8 4 (12.90%) Project Management
8 4 (12.90%) C#
8 4 (12.90%) .NET
8 4 (12.90%) Finance
8 4 (12.90%) Business Analysis
9 3 (9.68%) Windows 7
9 3 (9.68%) Analytics
9 3 (9.68%) Windows 8
9 3 (9.68%) Windows Server 2012
9 3 (9.68%) Sage 200
9 3 (9.68%) Logistics
9 3 (9.68%) PDA

CRM
Top Related IT Skills in Derby by Category

For the 6 months to 31 July 2015, IT jobs across the Derby region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 18 (58.06%) SharePoint
2 2 (6.45%) WebSphere
3 1 (3.23%) SharePoint 2013
3 1 (3.23%) CMS
Applications
1 15 (48.39%) MS Office
2 12 (38.71%) MS Excel
Business Applications
1 12 (38.71%) Remedy ITSM
2 9 (29.03%) Dynamics CRM
3 3 (9.68%) Sage 200
4 2 (6.45%) SAP SD
4 2 (6.45%) SAP CRM
Cloud Services
1 5 (16.13%) Office 365
2 2 (6.45%) Microsoft Azure
Database & Business Intelligence
1 2 (6.45%) SQL Server
1 2 (6.45%) Big Data
2 1 (3.23%) SQL Server 2012
2 1 (3.23%) Data Mining
General
1 4 (12.90%) Finance
2 2 (6.45%) Telecoms
2 2 (6.45%) Manufacturing
2 2 (6.45%) Retail
2 2 (6.45%) Billing
3 1 (3.23%) Back Office
3 1 (3.23%) Legal
Job Titles
1 12 (38.71%) Analyst
1 12 (38.71%) Customer Analyst
2 9 (29.03%) Consultant
3 6 (19.35%) Microsoft Consultant
4 5 (16.13%) Microsoft CRM Consultant
4 5 (16.13%) Dynamics CRM Consultant
4 5 (16.13%) CRM Consultant
5 3 (9.68%) IT Manager
5 3 (9.68%) Project Manager
5 3 (9.68%) Developer
6 2 (6.45%) .NET Developer
6 2 (6.45%) SAP SD Consultant
6 2 (6.45%) SAP Consultant
6 2 (6.45%) IT Project Manager
6 2 (6.45%) Agile Project Manager
7 1 (3.23%) Technical Director
7 1 (3.23%) Designer
7 1 (3.23%) Chief Technology Officer
7 1 (3.23%) C# Developer
7 1 (3.23%) Solutions Designer
Libraries, Frameworks & Software Standards
1 4 (12.90%) .NET
2 2 (6.45%) ASP.NET
2 2 (6.45%) EDI
2 2 (6.45%) .NET Framework
2 2 (6.45%) ASP.NET MVC
2 2 (6.45%) Entity Framework
2 2 (6.45%) ASP.NET MVC 4
3 1 (3.23%) HTML5
3 1 (3.23%) jQuery
3 1 (3.23%) CSS
3 1 (3.23%) HTML
Miscellaneous
1 3 (9.68%) PDA
2 2 (6.45%) EPoS
3 1 (3.23%) Management Information System
3 1 (3.23%) Computer Science
3 1 (3.23%) Mobile App
3 1 (3.23%) User Experience
3 1 (3.23%) Private Cloud
3 1 (3.23%) Data Centre
Operating Systems
1 5 (16.13%) Windows
2 3 (9.68%) Windows 7
2 3 (9.68%) Windows 8
2 3 (9.68%) Windows Server 2012
3 1 (3.23%) Windows Server 2008
Processes & Methodologies
1 12 (38.71%) ITSM
1 12 (38.71%) Incident Management
1 12 (38.71%) Root Cause Analysis
2 5 (16.13%) Business Intelligence
3 4 (12.90%) Project Management
3 4 (12.90%) Business Analysis
4 3 (9.68%) Logistics
4 3 (9.68%) Analytics
5 2 (6.45%) SDLC
5 2 (6.45%) Data Analytics
5 2 (6.45%) Agile Software Development
5 2 (6.45%) V-Model
5 2 (6.45%) Stakeholder Engagement
5 2 (6.45%) Waterfall
5 2 (6.45%) Disaster Recovery
5 2 (6.45%) PRINCE2
5 2 (6.45%) ERP
5 2 (6.45%) MVC
5 2 (6.45%) SEO
5 2 (6.45%) Scrum
Programming Languages
1 4 (12.90%) C#
2 3 (9.68%) JavaScript
3 2 (6.45%) Java
4 1 (3.23%) PHP
4 1 (3.23%) SQL
Qualifications
1 6 (19.35%) SC Cleared
1 6 (19.35%) Security Cleared
2 1 (3.23%) Microsoft Certification
Quality Assurance & Compliance
1 12 (38.71%) SLA
2 1 (3.23%) PCI DSS
System Software
1 1 (3.23%) Hyper-V
Systems Management
1 12 (38.71%) ServiceCenter
2 1 (3.23%) SCCM
2 1 (3.23%) SCOM
2 1 (3.23%) SCVMM
Vendors
1 12 (38.71%) HP
1 12 (38.71%) Remedy
2 11 (35.48%) Microsoft
3 2 (6.45%) SAP
3 2 (6.45%) IBM
4 1 (3.23%) Telerik