The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Derby region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Services Delivery
Rank 26 41 49
Rank change year-on-year
+15 +8
Permanent jobs citing Service Delivery 26 3 6
As % of all permanent IT jobs located in Derby 7.49% 1.29% 1.93%
As % of the Processes & Methodologies category 9.06% 1.46% 2.17%
Number of salaries quoted 16 3 5
Average salary £23,500 £45,000 £47,500
Average salary % change year-on-year
-47.77% -5.26%
90% offered a salary of more than £22,000 £34,600 £45,600
10% offered a salary of more than £36,000 £57,000 £59,500
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
Derbyshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Derby region.

Processes & Methodologies Category
Derby
Permanent IT job ads with a match in the
Processes & Methodologies category
287 206 276
As % of all permanent IT jobs located in Derby 82.71% 88.41% 88.75%
Number of salaries quoted 245 170 234
Average salary £35,000 £40,000 £40,000
Average salary % change year-on-year
-12.50% -
90% offered a salary of more than £25,000 £25,000 £29,000
10% offered a salary of more than £42,506 £50,000 £52,500
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in Derby

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Derby region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Derby

Service Delivery
Salary Trend in Derby

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Derby region.

Service Delivery Salary Trend in Derby

Service Delivery
Salary Histogram in Derby

This chart provides a salary histogram for IT jobs citing Service Delivery across the Derby region over the 3 months to 29 April 2016.

Service Delivery Salary Histogram in Derby

Service Delivery
Top 30 Related IT Skills in Derby

For the 6 months to 29 April 2016, IT jobs across the Derby region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 16 (45.71%) Continuous Improvement
2 15 (42.86%) Windows
3 11 (31.43%) ITIL
3 11 (31.43%) Finance
4 10 (28.57%) MS Excel
4 10 (28.57%) Service Management
5 9 (25.71%) PRINCE2
6 8 (22.86%) Windows XP
6 8 (22.86%) MS Exchange
6 8 (22.86%) VPN
6 8 (22.86%) Microsoft
6 8 (22.86%) Blackberry
6 8 (22.86%) Citrix
6 8 (22.86%) Active Directory
6 8 (22.86%) MS Office
6 8 (22.86%) Legal
6 8 (22.86%) Migration
6 8 (22.86%) Exchange Server 2003
6 8 (22.86%) Degree
6 8 (22.86%) Apple iOS
6 8 (22.86%) Exchange Server 2010
6 8 (22.86%) Windows 8
7 7 (20.00%) Transition Management
7 7 (20.00%) Analytical Skills
7 7 (20.00%) Service Design
7 7 (20.00%) CheckPoint
8 6 (17.14%) Windows 7
8 6 (17.14%) Data Protection
9 4 (11.43%) SQL
9 4 (11.43%) Retail

Service Delivery
Top Related IT Skills in Derby by Category

For the 6 months to 29 April 2016, IT jobs across the Derby region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 8 (22.86%) Exchange Server 2003
1 8 (22.86%) Exchange Server 2010
1 8 (22.86%) MS Exchange
Applications
1 10 (28.57%) MS Excel
2 8 (22.86%) MS Office
Business Applications
1 1 (2.86%) Oracle Applications
1 1 (2.86%) Oracle EBS
Communications & Networking
1 8 (22.86%) VPN
2 1 (2.86%) Firewall
2 1 (2.86%) VLAN
Database & Business Intelligence
1 1 (2.86%) Crystal Reports
1 1 (2.86%) Oracle Reports
1 1 (2.86%) SQL Server
1 1 (2.86%) SQL Server Reporting Services
General
1 11 (31.43%) Finance
2 8 (22.86%) Legal
3 4 (11.43%) Retail
4 2 (5.71%) Law
4 2 (5.71%) Manufacturing
5 1 (2.86%) Telecoms
Job Titles
1 13 (37.14%) Analyst
2 7 (20.00%) Designer
3 5 (14.29%) ITIL Service Designer
4 3 (8.57%) Service Manager
5 2 (5.71%) Delivery Manager
5 2 (5.71%) Head of Delivery
5 2 (5.71%) Head of IT
5 2 (5.71%) Head of Service Delivery
5 2 (5.71%) Infrastructure Designer
5 2 (5.71%) Project Manager
5 2 (5.71%) Senior Manager
5 2 (5.71%) Services Delivery Manager
6 1 (2.86%) 1st Line Service Desk Analyst
6 1 (2.86%) IT Analyst
6 1 (2.86%) IT Support
6 1 (2.86%) Network Engineer
6 1 (2.86%) Quality Manager
6 1 (2.86%) Service Analyst
6 1 (2.86%) Support Analyst
6 1 (2.86%) Testing Manager
Miscellaneous
1 8 (22.86%) Blackberry
2 7 (20.00%) Analytical Skills
3 1 (2.86%) EPoS
3 1 (2.86%) Handset
3 1 (2.86%) Performance Metrics
3 1 (2.86%) Statistics
Operating Systems
1 15 (42.86%) Windows
2 8 (22.86%) Apple iOS
2 8 (22.86%) Windows 8
2 8 (22.86%) Windows XP
3 6 (17.14%) Windows 7
Processes & Methodologies
1 16 (45.71%) Continuous Improvement
2 11 (31.43%) ITIL
3 10 (28.57%) Service Management
4 9 (25.71%) PRINCE2
5 8 (22.86%) Migration
6 7 (20.00%) Service Design
6 7 (20.00%) Transition Management
7 6 (17.14%) Data Protection
8 3 (8.57%) Data Analysis
8 3 (8.57%) ITIL V3
8 3 (8.57%) Performance Management
8 3 (8.57%) Presales
8 3 (8.57%) Problem Management
9 2 (5.71%) Incident Management
9 2 (5.71%) ITSM
9 2 (5.71%) Logistics
9 2 (5.71%) Project Management
9 2 (5.71%) Risk Management
10 1 (2.86%) Business Intelligence
10 1 (2.86%) Regression Testing
Programming Languages
1 4 (11.43%) SQL
Qualifications
1 8 (22.86%) Degree
2 1 (2.86%) BPSS Clearance
2 1 (2.86%) CCNA
2 1 (2.86%) Cisco Certification
2 1 (2.86%) ISEB
2 1 (2.86%) ISTQB
2 1 (2.86%) ITIL Certification
2 1 (2.86%) SC Cleared
2 1 (2.86%) Security Cleared
Quality Assurance & Compliance
1 2 (5.71%) SLA
2 1 (2.86%) QA
System Software
1 8 (22.86%) Active Directory
Vendors
1 8 (22.86%) Citrix
1 8 (22.86%) Microsoft
2 7 (20.00%) CheckPoint
3 3 (8.57%) Oracle
4 1 (2.86%) Cisco
4 1 (2.86%) Mitel