The table below looks at the statistics for SLA skills in IT jobs advertised for the Derby region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 41 53 30
Rank change year-on-year
+12 -23
Permanent jobs citing SLA 10 2 3
As % of all permanent IT jobs located in Derby 3.21% 0.65% 1.45%
As % of the Quality Assurance & Compliance category 29.41% 4.65% 25.00%
Number of salaries quoted 6 1 3
Average salary £30,000 £50,000 £35,000
Average salary % change year-on-year
-40.00% +42.85%
UK excluding London average salary £35,000 £32,500 £35,500
% change year-on-year
+7.69% -8.45%
SLA
Derbyshire

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Derby region.

Quality Assurance & Compliance Category
Derby
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
34 43 12
As % of all permanent IT jobs located in Derby 10.90% 13.96% 5.80%
Number of salaries quoted 29 31 10
Average salary £43,250 £40,000 £42,500
Average salary % change year-on-year
+8.12% -5.88%
90% offered a salary of more than £23,100 £27,750 £26,250
10% offered a salary of more than £57,900 £50,000 £52,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

SLA
Jobs Demand Trend in Derby

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Derby region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Derby

SLA
Salary Trend in Derby

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Derby region.

SLA Salary Trend in Derby

SLA
Salary Histogram in Derby

This chart provides a salary histogram for IT jobs citing SLA across the Derby region over the 3 months to 1 September 2015.

SLA Salary Histogram in Derby

SLA
Top 30 Related IT Skills in Derby

For the 6 months to 1 September 2015, IT jobs across the Derby region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 14 (58.33%) MS Excel
1 14 (58.33%) MS Office
1 14 (58.33%) Incident Management
2 12 (50.00%) Remedy ITSM
2 12 (50.00%) ServiceCenter
2 12 (50.00%) ITSM
2 12 (50.00%) CRM
2 12 (50.00%) SharePoint
2 12 (50.00%) HP
2 12 (50.00%) Remedy
2 12 (50.00%) Root Cause Analysis
3 10 (41.67%) ITIL
4 3 (12.50%) Oracle
4 3 (12.50%) Windows
4 3 (12.50%) Service Delivery
4 3 (12.50%) Firewall
4 3 (12.50%) Windows Server 2008
4 3 (12.50%) Windows Server 2012
5 2 (8.33%) Coaching
5 2 (8.33%) Analytical Skills
5 2 (8.33%) Office 365
5 2 (8.33%) Exchange Server 2010
5 2 (8.33%) Exchange Server 2013
5 2 (8.33%) Hyper-V
5 2 (8.33%) Customer Engagement
5 2 (8.33%) Performance Management
5 2 (8.33%) VMware Infrastructure
5 2 (8.33%) Finance
5 2 (8.33%) VMware
5 2 (8.33%) Project Management

SLA
Top Related IT Skills in Derby by Category

For the 6 months to 1 September 2015, IT jobs across the Derby region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 12 (50.00%) SharePoint
2 2 (8.33%) MS Exchange
2 2 (8.33%) Exchange Server 2010
2 2 (8.33%) Exchange Server 2013
Applications
1 14 (58.33%) MS Office
1 14 (58.33%) MS Excel
Business Applications
1 12 (50.00%) Remedy ITSM
2 1 (4.17%) Oracle Assets
2 1 (4.17%) Oracle EBS
Cloud Services
1 2 (8.33%) Office 365
Communications & Networking
1 3 (12.50%) Firewall
2 1 (4.17%) Softswitch
2 1 (4.17%) LAN
2 1 (4.17%) PBX
2 1 (4.17%) VoIP
2 1 (4.17%) WAN
Database & Business Intelligence
1 2 (8.33%) Oracle Reports
General
1 2 (8.33%) Finance
2 1 (4.17%) Manufacturing
Job Titles
1 17 (70.83%) Analyst
2 12 (50.00%) Customer Analyst
3 3 (12.50%) Support Analyst
4 2 (8.33%) Project Manager
4 2 (8.33%) Systems Analyst
4 2 (8.33%) Development Manager
4 2 (8.33%) Systems Support
4 2 (8.33%) Service Manager
4 2 (8.33%) Software Development Manager
4 2 (8.33%) Software Project Manager
4 2 (8.33%) Systems Support Analyst
4 2 (8.33%) Development Project Manager
4 2 (8.33%) Software Development Project Manager
4 2 (8.33%) Software Manager
5 1 (4.17%) Oracle Support Analyst
5 1 (4.17%) IT Services Manager
5 1 (4.17%) Service Desk Manager
5 1 (4.17%) Service Desk Team Leader
5 1 (4.17%) Help Desk Supervisor
5 1 (4.17%) Service Desk Supervisor
Libraries, Frameworks & Software Standards
1 2 (8.33%) Middleware
Miscellaneous
1 2 (8.33%) Analytical Skills
2 1 (4.17%) EPoS
2 1 (4.17%) Enterprise Software
Operating Systems
1 3 (12.50%) Windows
1 3 (12.50%) Windows Server 2008
1 3 (12.50%) Windows Server 2012
2 1 (4.17%) Windows 7
2 1 (4.17%) Windows 8
2 1 (4.17%) Linux
Processes & Methodologies
1 14 (58.33%) Incident Management
2 12 (50.00%) ITSM
2 12 (50.00%) CRM
2 12 (50.00%) Root Cause Analysis
3 10 (41.67%) ITIL
4 3 (12.50%) Service Delivery
5 2 (8.33%) Coaching
5 2 (8.33%) Project Management
5 2 (8.33%) Performance Management
5 2 (8.33%) Customer Engagement
6 1 (4.17%) ITIL V3
6 1 (4.17%) Continuous Improvement
6 1 (4.17%) Service Desk Management
6 1 (4.17%) Transition Management
6 1 (4.17%) Line Management
6 1 (4.17%) Process Management
6 1 (4.17%) PRINCE2
6 1 (4.17%) Business Analysis
6 1 (4.17%) Supplier Management
6 1 (4.17%) Problem Management
Programming Languages
1 1 (4.17%) SQL
Qualifications
1 1 (4.17%) Degree
System Software
1 2 (8.33%) Active Directory
1 2 (8.33%) VMware Infrastructure
1 2 (8.33%) Hyper-V
Systems Management
1 12 (50.00%) ServiceCenter
Vendors
1 12 (50.00%) HP
1 12 (50.00%) Remedy
2 3 (12.50%) Oracle
3 2 (8.33%) Microsoft
3 2 (8.33%) VMware