The table below looks at the statistics for the Technical Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
Technical Support
Rank 155 168 150
Rank change year-on-year
+13 -18
Permanent jobs requiring a Technical Support 19 21 19
As % of all permanent IT jobs located in the East Midlands 0.52% 0.55% 0.61%
As % of the Job Titles category 0.54% 0.57% 0.64%
Number of salaries quoted 19 18 17
Average salary £24,000 £32,500 £28,000
Average salary % change year-on-year
-26.15% +16.07%
90% offered a salary of more than £17,000 £19,800 £21,600
10% offered a salary of more than £35,200 £47,500 £57,500
UK excluding London average salary £30,000 £28,500 £30,500
% change year-on-year
+5.26% -6.55%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3526 3668 2974
As % of all permanent IT jobs located in the East Midlands 96.10% 95.50% 95.81%
Number of salaries quoted 2904 3027 2532
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £24,000 £24,500
10% offered a salary of more than £55,000 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the East Midlands

Technical Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the East Midlands region.

Technical Support Salary Trend in the East Midlands

Technical Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Technical Support across the East Midlands region over the 3 months to 28 April 2015.

Technical Support Salary Histogram in the East Midlands

Technical Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the East Midlands region over the 3 months to 28 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire +23 10 £25,000 -23.07% 2
Nottinghamshire -1 7 £25,000 +25.00% 1
Lincolnshire - 4 £17,000 -
Northamptonshire -6 3 £36,000 +47.69%
Leicestershire +14 1 £36,000 +10.76%
Technical Support
England

Technical Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 28 April 2015, IT jobs across the East Midlands region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 40 (64.52%) Windows
2 20 (32.26%) Microsoft
3 18 (29.03%) Firewall
3 18 (29.03%) LAN
3 18 (29.03%) Active Directory
4 15 (24.19%) VMware
5 14 (22.58%) DNS
5 14 (22.58%) MS Exchange
6 13 (20.97%) MS Excel
6 13 (20.97%) SQL Server
6 13 (20.97%) SAN
7 12 (19.35%) Citrix
7 12 (19.35%) WAN
7 12 (19.35%) Windows Server 2008
7 12 (19.35%) Hyper-V
8 11 (17.74%) TCP/IP
9 10 (16.13%) Linux
9 10 (16.13%) Degree
10 9 (14.52%) VMware Infrastructure
10 9 (14.52%) SQL
10 9 (14.52%) Cisco
11 8 (12.90%) VPN
11 8 (12.90%) UNIX
11 8 (12.90%) XenApp
12 7 (11.29%) SQL Server 2008
12 7 (11.29%) Shell Script
12 7 (11.29%) VoIP
12 7 (11.29%) Microsoft Certification
13 6 (9.68%) Dell
13 6 (9.68%) Red Hat

Technical Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 28 April 2015, IT jobs across the East Midlands region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (22.58%) MS Exchange
2 4 (6.45%) IBM Notes
3 3 (4.84%) Exchange Server 2010
4 2 (3.23%) Lync
4 2 (3.23%) Exchange Server 2013
5 1 (1.61%) SharePoint
5 1 (1.61%) IIS
Applications
1 13 (20.97%) MS Excel
2 5 (8.06%) MS Office
3 1 (1.61%) Adobe Illustrator
3 1 (1.61%) InDesign
3 1 (1.61%) Photoshop
Cloud Services
1 1 (1.61%) Office 365
1 1 (1.61%) Microsoft Azure
Communications & Networking
1 18 (29.03%) Firewall
1 18 (29.03%) LAN
2 14 (22.58%) DNS
3 13 (20.97%) SAN
4 12 (19.35%) WAN
5 11 (17.74%) TCP/IP
6 8 (12.90%) VPN
7 7 (11.29%) VoIP
8 6 (9.68%) DHCP
8 6 (9.68%) ADSL
8 6 (9.68%) Internet
9 4 (6.45%) PBX
9 4 (6.45%) NAS
9 4 (6.45%) Fibre Channel
10 2 (3.23%) Unified Communications
11 1 (1.61%) NetScaler
11 1 (1.61%) Broadband
Database & Business Intelligence
1 13 (20.97%) SQL Server
2 7 (11.29%) SQL Server 2008
3 3 (4.84%) SQL Server 2012
4 2 (3.23%) SQL Server 2005
4 2 (3.23%) Oracle Database
5 1 (1.61%) DataStage
5 1 (1.61%) MySQL
5 1 (1.61%) DB2
General
1 5 (8.06%) German Language
2 4 (6.45%) Telecoms
3 2 (3.23%) Finance
3 2 (3.23%) Manufacturing
3 2 (3.23%) French Language
4 1 (1.61%) Billing
4 1 (1.61%) Marketing
4 1 (1.61%) Publishing
Libraries, Frameworks & Software Standards
1 2 (3.23%) ASP.NET
1 2 (3.23%) .NET
1 2 (3.23%) MFC
1 2 (3.23%) WCF
2 1 (1.61%) LAMP
Miscellaneous
1 6 (9.68%) HACMP
2 4 (6.45%) Enterprise Software
3 3 (4.84%) Analytical Skills
4 1 (1.61%) Digital Media
4 1 (1.61%) Credit Risk
4 1 (1.61%) VSAM
4 1 (1.61%) Clustering
Operating Systems
1 40 (64.52%) Windows
2 12 (19.35%) Windows Server 2008
3 10 (16.13%) Linux
4 8 (12.90%) UNIX
5 6 (9.68%) AIX
5 6 (9.68%) HPUX
5 6 (9.68%) Solaris
6 5 (8.06%) Windows Server 2012
6 5 (8.06%) Windows Server 2003
7 2 (3.23%) Windows XP
8 1 (1.61%) Windows 7
8 1 (1.61%) Mac OS
8 1 (1.61%) Ubuntu
8 1 (1.61%) zOS
Processes & Methodologies
1 6 (9.68%) Migration
2 4 (6.45%) Disaster Recovery
2 4 (6.45%) Integration Testing
3 3 (4.84%) Workflow
3 3 (4.84%) ITIL
4 2 (3.23%) Project Management
4 2 (3.23%) Performance Management
4 2 (3.23%) Application Performance Management
5 1 (1.61%) Line Management
5 1 (1.61%) Problem Management
5 1 (1.61%) Asset Management
5 1 (1.61%) Network Load Balancing
5 1 (1.61%) Service Delivery
5 1 (1.61%) Change Management
5 1 (1.61%) SEO
5 1 (1.61%) Business Continuity
5 1 (1.61%) ETL
Programming Languages
1 9 (14.52%) SQL
2 7 (11.29%) Shell Script
3 2 (3.23%) C#
3 2 (3.23%) C++
4 1 (1.61%) Bourne shell
4 1 (1.61%) Bash Shell
4 1 (1.61%) Korn
4 1 (1.61%) JCL
4 1 (1.61%) COBOL
4 1 (1.61%) Perl
4 1 (1.61%) PL/1
Qualifications
1 10 (16.13%) Degree
2 7 (11.29%) Microsoft Certification
3 6 (9.68%) HND
3 6 (9.68%) IBM AIX Certification
4 3 (4.84%) A+ Certification
5 2 (3.23%) MCSE
5 2 (3.23%) SC Cleared
5 2 (3.23%) Security Cleared
6 1 (1.61%) VMware Certified Professional (VCP)
6 1 (1.61%) MCSA
6 1 (1.61%) ITIL Certification
6 1 (1.61%) Citrix Certification
6 1 (1.61%) Cisco Certification
6 1 (1.61%) CCNP
6 1 (1.61%) CCNA
6 1 (1.61%) CCDP
Quality Assurance & Compliance
1 3 (4.84%) SLA
System Software
1 18 (29.03%) Active Directory
2 12 (19.35%) Hyper-V
3 9 (14.52%) VMware Infrastructure
4 8 (12.90%) XenApp
5 6 (9.68%) PowerHA
6 2 (3.23%) Terminal Services
7 1 (1.61%) VMware ESXi
7 1 (1.61%) vSphere
Systems Management
1 4 (6.45%) NetBackup
1 4 (6.45%) EMC NetWorker
2 1 (1.61%) XenMobile
2 1 (1.61%) Nagios
Vendors
1 20 (32.26%) Microsoft
2 15 (24.19%) VMware
3 12 (19.35%) Citrix
4 9 (14.52%) Cisco
5 6 (9.68%) Dell
5 6 (9.68%) Red Hat
6 5 (8.06%) NetApp
7 4 (6.45%) Lotus
7 4 (6.45%) EMC
7 4 (6.45%) Symantec
8 2 (3.23%) Oracle
9 1 (1.61%) Avaya
9 1 (1.61%) HP
9 1 (1.61%) Adobe
Nottingham, Nottinghamshire
4it Recruitment Ltd
Salary: From £25,000 to £29,000 per annum
Posted: 5 days ago
Hope Valley, Derbyshire
Krooter
Salary: £20,000 - 29,999 per year
Posted: 11 days ago
Derby
Greywood Associates Limited
Salary: £15000 - £20000 per annum + Benefits
Posted: 17 days ago