The table below looks at the statistics for the Technical Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Technical Support
Rank 150 133 113
Rank change year-on-year
-17 -20
Permanent jobs requiring a Technical Support 27 44 51
As % of all permanent IT jobs located in the East Midlands 0.74% 1.25% 1.74%
As % of the Job Titles category 0.77% 1.30% 1.80%
Number of salaries quoted 21 33 40
Average salary £27,500 £25,000 £25,000
Average salary % change year-on-year
+10.00% -
90% offered a salary of more than £18,000 £20,600 £21,000
10% offered a salary of more than £40,000 £39,400 £40,000
UK excluding London average salary £30,000 £31,000 £29,000
% change year-on-year
-3.22% +6.89%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3498 3372 2828
As % of all permanent IT jobs located in the East Midlands 95.86% 96.04% 96.35%
Number of salaries quoted 2946 2903 2486
Average salary £37,500 £37,500 £36,500
Average salary % change year-on-year
- +2.73%
90% offered a salary of more than £22,500 £23,500 £22,000
10% offered a salary of more than £53,500 £55,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the East Midlands

Technical Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the East Midlands region.

Technical Support Salary Trend in the East Midlands

Technical Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Technical Support across the East Midlands region over the 3 months to 31 October 2014.

Technical Support Salary Histogram in the East Midlands

Technical Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the East Midlands region over the 3 months to 31 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -18 9 £23,000 -20.00% 1
Leicestershire +8 8 £22,750 -41.29% 2
Derbyshire +7 7 £36,250 +61.11% 1
Nottinghamshire -4 5 £30,000 +13.04%
Lincolnshire +2 1 £25,000 +13.63%
Technical Support
England

Technical Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 31 October 2014, IT jobs across the East Midlands region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 37 (69.81%) Windows
2 21 (39.62%) Microsoft
2 21 (39.62%) SQL Server
3 19 (35.85%) Active Directory
4 15 (28.30%) ITIL
4 15 (28.30%) SQL
5 14 (26.42%) MS Excel
6 10 (18.87%) DNS
7 9 (16.98%) Microsoft Certification
7 9 (16.98%) Windows Server 2003
7 9 (16.98%) VMware
7 9 (16.98%) Windows Server 2012
8 8 (15.09%) Windows Server 2008
8 8 (15.09%) Firewall
8 8 (15.09%) SLA
8 8 (15.09%) MS Office
9 7 (13.21%) LAN
9 7 (13.21%) WAN
9 7 (13.21%) Citrix
9 7 (13.21%) VLAN
10 6 (11.32%) MCITP
10 6 (11.32%) DHCP
10 6 (11.32%) C#
10 6 (11.32%) SQL Server 2008
10 6 (11.32%) Hyper-V
11 5 (9.43%) VMware Infrastructure
11 5 (9.43%) XenApp
11 5 (9.43%) Analytical Skills
11 5 (9.43%) .NET
11 5 (9.43%) ASP.NET

Technical Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 31 October 2014, IT jobs across the East Midlands region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (7.55%) MS Exchange
2 3 (5.66%) Oracle Workflow
2 3 (5.66%) IIS
2 3 (5.66%) SharePoint
3 1 (1.89%) Exchange Server 2013
Applications
1 14 (26.42%) MS Excel
2 8 (15.09%) MS Office
Business Applications
1 2 (3.77%) Oracle Financials
1 2 (3.77%) Oracle General Ledger
1 2 (3.77%) Oracle EBS R12
1 2 (3.77%) Oracle iProcurement
1 2 (3.77%) Oracle Payables
1 2 (3.77%) Oracle Receivables
1 2 (3.77%) Oracle Cash Management
1 2 (3.77%) Oracle Assets
2 1 (1.89%) Oracle HRMS
2 1 (1.89%) Oracle ERP
2 1 (1.89%) Oracle Payroll
2 1 (1.89%) Dynamics NAV
Cloud Services
1 2 (3.77%) Office 365
Communications & Networking
1 10 (18.87%) DNS
2 8 (15.09%) Firewall
3 7 (13.21%) VLAN
3 7 (13.21%) LAN
3 7 (13.21%) WAN
4 6 (11.32%) DHCP
5 4 (7.55%) TCP/IP
5 4 (7.55%) SAN
5 4 (7.55%) Wireless
6 3 (5.66%) NAS
6 3 (5.66%) Fibre Channel
6 3 (5.66%) Internet
7 2 (3.77%) MPLS
7 2 (3.77%) SSL
7 2 (3.77%) NetScaler
8 1 (1.89%) Structured Cabling
8 1 (1.89%) Cisco IOS
8 1 (1.89%) Network Security
8 1 (1.89%) VoIP
Database & Business Intelligence
1 21 (39.62%) SQL Server
2 6 (11.32%) SQL Server 2008
3 4 (7.55%) SQL Server Reporting Services
4 3 (5.66%) SQL Server 2005
4 3 (5.66%) Oracle Reports
5 2 (3.77%) Oracle Database
5 2 (3.77%) Oracle BI Publisher
6 1 (1.89%) SQL Server 2012
Development Applications
1 3 (5.66%) Oracle Forms
General
1 3 (5.66%) German Language
2 2 (3.77%) Telecoms
2 2 (3.77%) Finance
2 2 (3.77%) Retail
2 2 (3.77%) French Language
3 1 (1.89%) Manufacturing
Libraries, Frameworks & Software Standards
1 5 (9.43%) .NET
1 5 (9.43%) ASP.NET
2 3 (5.66%) HTML
3 2 (3.77%) XML
3 2 (3.77%) WCF
3 2 (3.77%) MFC
4 1 (1.89%) CSS
4 1 (1.89%) jQuery
Miscellaneous
1 5 (9.43%) Analytical Skills
2 3 (5.66%) Clustering
3 2 (3.77%) Blackberry
3 2 (3.77%) Enterprise Software
4 1 (1.89%) PDA
4 1 (1.89%) Computer Science
4 1 (1.89%) HACMP
4 1 (1.89%) Smartcard
Operating Systems
1 37 (69.81%) Windows
2 9 (16.98%) Windows Server 2003
2 9 (16.98%) Windows Server 2012
3 8 (15.09%) Windows Server 2008
4 4 (7.55%) Windows 7
5 3 (5.66%) Windows XP
6 2 (3.77%) Windows 8
7 1 (1.89%) AIX
7 1 (1.89%) Solaris
7 1 (1.89%) Linux
7 1 (1.89%) UNIX
Processes & Methodologies
1 15 (28.30%) ITIL
2 5 (9.43%) Service Delivery
3 4 (7.55%) ERP
4 3 (5.66%) Project Management
4 3 (5.66%) Workflow
5 2 (3.77%) Information Security
5 2 (3.77%) Problem Management
5 2 (3.77%) System Testing
5 2 (3.77%) ISMS
6 1 (1.89%) Software Deployment
6 1 (1.89%) Performance Tuning
6 1 (1.89%) Software Licensing
6 1 (1.89%) Disaster Recovery
6 1 (1.89%) Migration
Programming Languages
1 15 (28.30%) SQL
2 6 (11.32%) C#
3 3 (5.66%) PL/SQL
4 2 (3.77%) C++
4 2 (3.77%) JavaScript
4 2 (3.77%) T-SQL
5 1 (1.89%) Shell Script
Qualifications
1 9 (16.98%) Microsoft Certification
2 6 (11.32%) MCITP
3 5 (9.43%) MCSE
4 3 (5.66%) Degree
4 3 (5.66%) MCP
4 3 (5.66%) Security Cleared
5 2 (3.77%) VMware Certified Professional (VCP)
5 2 (3.77%) MCTS
6 1 (1.89%) IBM AIX Certification
6 1 (1.89%) Network+ Certification
6 1 (1.89%) MCSA
6 1 (1.89%) CCNA
6 1 (1.89%) Cisco Certification
6 1 (1.89%) SC Cleared
Quality Assurance & Compliance
1 8 (15.09%) SLA
2 2 (3.77%) QA
System Software
1 19 (35.85%) Active Directory
2 6 (11.32%) Hyper-V
3 5 (9.43%) XenApp
3 5 (9.43%) VMware Infrastructure
4 2 (3.77%) XenDesktop
4 2 (3.77%) vSphere
4 2 (3.77%) VMware ESXi
5 1 (1.89%) PowerHA
Systems Management
1 2 (3.77%) NetBackup
1 2 (3.77%) EMC NetWorker
1 2 (3.77%) SCOM
2 1 (1.89%) DameWare
2 1 (1.89%) SCCM
Vendors
1 21 (39.62%) Microsoft
2 9 (16.98%) VMware
3 7 (13.21%) Citrix
4 5 (9.43%) Oracle
5 4 (7.55%) Cisco
6 3 (5.66%) EMC
7 2 (3.77%) Symantec
7 2 (3.77%) Dell
7 2 (3.77%) NetApp
8 1 (1.89%) Veritas
8 1 (1.89%) Red Hat
8 1 (1.89%) Apple
8 1 (1.89%) McAfee
8 1 (1.89%) SonicWALL
Kettering, Northamptonshire
Circle Recruitment
Salary: £20000 - £24000 per annum + Pension, Healthcare, Profit Share
Posted: 2 days ago
Chesterfield, Derbyshire
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £40000.00 per annum
Posted: 4 days ago