The table below looks at the statistics for the Technical Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 126 163 122
Rank change year-on-year
+37 -41
Permanent jobs requiring a Technical Support 46 28 44
As % of all permanent IT jobs located in the East Midlands 1.34% 0.78% 1.45%
As % of the Job Titles category 1.41% 0.81% 1.50%
Number of salaries quoted 43 28 18
Average salary £30,000 £27,750 £27,500
Average salary % change year-on-year
+8.10% +0.90%
90% offered a salary of more than £22,300 £20,000 £18,700
10% offered a salary of more than £40,000 £47,500 £38,000
UK excluding London average salary £30,500 £31,500 £30,000
% change year-on-year
-3.17% +5.00%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3252 3478 2932
As % of all permanent IT jobs located in the East Midlands 94.89% 96.93% 96.32%
Number of salaries quoted 2742 2872 2585
Average salary £38,500 £37,500 £35,500
Average salary % change year-on-year
+2.66% +5.63%
90% offered a salary of more than £23,000 £23,750 £23,500
10% offered a salary of more than £55,000 £51,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the East Midlands

Technical Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the East Midlands region.

Technical Support Salary Trend in the East Midlands

Technical Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Technical Support across the East Midlands region over the 3 months to 24 December 2014.

Technical Support Salary Histogram in the East Midlands

Technical Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the East Midlands region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -7 19 £27,500 +5.76% 1
Derbyshire +31 12 £35,000 +75.00%
Leicestershire +23 11 £27,500 -26.66%
Nottinghamshire +21 8 £47,500 +63.79% 2
Lincolnshire - 1 £17,000 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 24 December 2014, IT jobs across the East Midlands region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 44 (69.84%) Windows
2 22 (34.92%) Microsoft
3 21 (33.33%) MS Excel
4 19 (30.16%) DNS
4 19 (30.16%) Active Directory
5 18 (28.57%) SQL Server
5 18 (28.57%) Firewall
6 16 (25.40%) LAN
6 16 (25.40%) VMware
7 14 (22.22%) ITIL
8 13 (20.63%) Citrix
9 12 (19.05%) MS Exchange
9 12 (19.05%) Hyper-V
10 11 (17.46%) WAN
10 11 (17.46%) SAN
11 10 (15.87%) SQL
11 10 (15.87%) MS Office
11 10 (15.87%) DHCP
11 10 (15.87%) Windows Server 2008
12 9 (14.29%) TCP/IP
12 9 (14.29%) VMware Infrastructure
13 8 (12.70%) Internet
13 8 (12.70%) Windows Server 2012
14 7 (11.11%) Linux
14 7 (11.11%) VLAN
14 7 (11.11%) XenApp
15 6 (9.52%) UNIX
15 6 (9.52%) SLA
15 6 (9.52%) Dell
15 6 (9.52%) EMC

Technical Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 24 December 2014, IT jobs across the East Midlands region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (19.05%) MS Exchange
2 4 (6.35%) IBM Notes
3 1 (1.59%) SharePoint
3 1 (1.59%) Oracle Workflow
3 1 (1.59%) Exchange Server 2013
3 1 (1.59%) IIS
Applications
1 21 (33.33%) MS Excel
2 10 (15.87%) MS Office
Business Applications
1 1 (1.59%) Oracle Financials
1 1 (1.59%) Oracle General Ledger
1 1 (1.59%) Oracle EBS R12
1 1 (1.59%) Oracle iProcurement
1 1 (1.59%) Oracle Payables
1 1 (1.59%) Oracle Receivables
1 1 (1.59%) Oracle Cash Management
1 1 (1.59%) Oracle Assets
Cloud Services
1 1 (1.59%) Office 365
Communications & Networking
1 19 (30.16%) DNS
2 18 (28.57%) Firewall
3 16 (25.40%) LAN
4 11 (17.46%) WAN
4 11 (17.46%) SAN
5 10 (15.87%) DHCP
6 9 (14.29%) TCP/IP
7 8 (12.70%) Internet
8 7 (11.11%) VLAN
9 6 (9.52%) NAS
9 6 (9.52%) Fibre Channel
10 4 (6.35%) PBX
11 3 (4.76%) Wireless
12 2 (3.17%) MPLS
12 2 (3.17%) SSL
13 1 (1.59%) VoIP
13 1 (1.59%) VPN
13 1 (1.59%) ADSL
13 1 (1.59%) Unified Communications
Database & Business Intelligence
1 18 (28.57%) SQL Server
2 6 (9.52%) SQL Server 2008
3 3 (4.76%) Oracle Database
4 2 (3.17%) SQL Server 2012
4 2 (3.17%) SQL Server Reporting Services
5 1 (1.59%) SQL Server 2005
5 1 (1.59%) Oracle Reports
5 1 (1.59%) Oracle BI Publisher
5 1 (1.59%) MySQL
Development Applications
1 1 (1.59%) Oracle Forms
General
1 6 (9.52%) German Language
2 4 (6.35%) Telecoms
3 3 (4.76%) French Language
4 2 (3.17%) Retail
5 1 (1.59%) Billing
5 1 (1.59%) Finance
5 1 (1.59%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (4.76%) .NET
1 3 (4.76%) MFC
1 3 (4.76%) ASP.NET
1 3 (4.76%) WCF
2 1 (1.59%) jQuery
2 1 (1.59%) HTML
2 1 (1.59%) XML
2 1 (1.59%) LAMP
Miscellaneous
1 6 (9.52%) Analytical Skills
2 5 (7.94%) HACMP
3 4 (6.35%) Enterprise Software
4 3 (4.76%) Clustering
5 1 (1.59%) Blackberry
Operating Systems
1 44 (69.84%) Windows
2 10 (15.87%) Windows Server 2008
3 8 (12.70%) Windows Server 2012
4 7 (11.11%) Linux
5 6 (9.52%) UNIX
5 6 (9.52%) Windows Server 2003
6 5 (7.94%) Solaris
6 5 (7.94%) AIX
7 4 (6.35%) HPUX
8 3 (4.76%) Windows XP
9 2 (3.17%) Windows 8
10 1 (1.59%) Windows 7
Processes & Methodologies
1 14 (22.22%) ITIL
2 6 (9.52%) Service Delivery
3 5 (7.94%) Migration
4 4 (6.35%) Project Management
5 2 (3.17%) Integration Testing
5 2 (3.17%) Disaster Recovery
6 1 (1.59%) SEO
6 1 (1.59%) Workflow
6 1 (1.59%) Performance Management
6 1 (1.59%) Line Management
6 1 (1.59%) ERP
Programming Languages
1 10 (15.87%) SQL
2 6 (9.52%) Shell Script
3 4 (6.35%) C#
4 3 (4.76%) C++
5 1 (1.59%) JavaScript
5 1 (1.59%) Perl
5 1 (1.59%) PL/SQL
5 1 (1.59%) Korn
5 1 (1.59%) Bourne shell
5 1 (1.59%) Bash Shell
Qualifications
1 6 (9.52%) Microsoft Certification
2 5 (7.94%) IBM AIX Certification
3 3 (4.76%) MCP
3 3 (4.76%) MCSE
3 3 (4.76%) MCITP
4 1 (1.59%) Degree
4 1 (1.59%) SC Cleared
4 1 (1.59%) Security Cleared
4 1 (1.59%) MCSA
4 1 (1.59%) CCNA
4 1 (1.59%) Cisco Certification
4 1 (1.59%) HND
4 1 (1.59%) Network+ Certification
Quality Assurance & Compliance
1 6 (9.52%) SLA
System Software
1 19 (30.16%) Active Directory
2 12 (19.05%) Hyper-V
3 9 (14.29%) VMware Infrastructure
4 7 (11.11%) XenApp
5 5 (7.94%) PowerHA
6 2 (3.17%) Terminal Services
Systems Management
1 6 (9.52%) NetBackup
1 6 (9.52%) EMC NetWorker
2 2 (3.17%) SCOM
3 1 (1.59%) Nagios
Vendors
1 22 (34.92%) Microsoft
2 16 (25.40%) VMware
3 13 (20.63%) Citrix
4 6 (9.52%) NetApp
4 6 (9.52%) Dell
4 6 (9.52%) EMC
4 6 (9.52%) Symantec
5 5 (7.94%) Red Hat
6 4 (6.35%) Lotus
6 4 (6.35%) Oracle
7 3 (4.76%) Cisco
8 1 (1.59%) Apple
8 1 (1.59%) SonicWALL
Nottingham
Net Recruit.co.uk Ltd
Salary: Competitive
Posted: 2 days ago
East Midlands
Vodafone
Posted: 22 days ago
Nottingham
Interquest - IQ ESM
Salary: £40000 - £55000 per annum + Bens
Posted: 23 days ago
Kettering
Applause IT Innovation
Salary: £40000 - £45000 per annum + bonus
Posted: 24 days ago