The statistics below represent IT jobs advertised across the East Midlands region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 May 2016 with a comparison to same period over 2 years.

3 months to
26 May 2016
Same period 2015 Same period 2014
Technical Support
Rank 151 165 163
Rank change year-on-year
+14 -2
Permanent jobs requiring a Technical Support 20 17 26
As % of all permanent IT jobs located in the East Midlands 0.64% 0.48% 0.70%
As % of the Job Titles category 0.66% 0.49% 0.71%
Number of salaries quoted 14 17 23
Median salary £40,000 £27,000 £26,559
Median salary % change year-on-year
+48.14% +1.66%
90% offered a salary of more than £18,850 £17,000 £17,000
10% offered a salary of more than £57,500 £36,000 £32,500
UK excluding London median salary £27,500 £28,500 £30,000
% change year-on-year
-3.50% -5.00%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3031 3465 3641
As % of all permanent IT jobs located in the East Midlands 97.24% 97.14% 98.06%
Number of salaries quoted 2461 2850 3059
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £23,500 £24,000 £25,000
10% offered a salary of more than £55,000 £50,000 £53,458
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the East Midlands

Technical Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the East Midlands region.

Technical Support Salary Trend in the East Midlands

Technical Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Technical Support across the East Midlands region over the 3 months to 26 May 2016.

Technical Support Salary Histogram in the East Midlands

Technical Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the East Midlands region over the 3 months to 26 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +8 16 £40,000 +42.85%
Derbyshire -7 3 £17,500 -30.00%
Leicestershire +5 1 £22,000 -38.88%
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 26 May 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Technical Support in the job title.

1 25 (59.52%) Oracle
1 25 (59.52%) SQL
2 22 (52.38%) Degree
2 22 (52.38%) SLA
3 21 (50.00%) SQL Server
4 20 (47.62%) PL/SQL
5 19 (45.24%) JavaScript
6 18 (42.86%) Java
7 17 (40.48%) VBScript
7 17 (40.48%) XML
7 17 (40.48%) Informatica
7 17 (40.48%) TIBCO
7 17 (40.48%) Migration
7 17 (40.48%) SDLC
7 17 (40.48%) Data Management
7 17 (40.48%) Data Migration
7 17 (40.48%) Clinical Data Management
8 12 (28.57%) Windows
9 11 (26.19%) Windows Server
10 9 (21.43%) ITIL
11 5 (11.90%) WebSphere
11 5 (11.90%) ITIL V3
11 5 (11.90%) IIS
12 4 (9.52%) MS Office
12 4 (9.52%) Linux
12 4 (9.52%) JBoss
12 4 (9.52%) Microsoft
12 4 (9.52%) Tomcat
12 4 (9.52%) Windows XP
12 4 (9.52%) RDBMS

Technical Support Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (11.90%) IIS
1 5 (11.90%) WebSphere
2 4 (9.52%) JBoss
2 4 (9.52%) Tomcat
3 1 (2.38%) Apache
3 1 (2.38%) MS Exchange
Applications
1 4 (9.52%) MS Office
Business Applications
1 3 (7.14%) Oracle EBS
1 3 (7.14%) Oracle EBS R12
Communications & Networking
1 3 (7.14%) VoIP
2 2 (4.76%) Internet
2 2 (4.76%) IP Telephony
2 2 (4.76%) LAN
2 2 (4.76%) NetScaler
2 2 (4.76%) SAN
2 2 (4.76%) TCP/IP
2 2 (4.76%) WAN
2 2 (4.76%) WebEx
3 1 (2.38%) ADSL
3 1 (2.38%) DNS
3 1 (2.38%) Firewall
3 1 (2.38%) VPN
Database & Business Intelligence
1 21 (50.00%) SQL Server
2 4 (9.52%) RDBMS
2 4 (9.52%) Relational Database
3 3 (7.14%) Oracle Reports
4 1 (2.38%) MySQL
Development Applications
1 3 (7.14%) JDeveloper
1 3 (7.14%) Oracle Forms
1 3 (7.14%) Toad
General
1 4 (9.52%) Finance
2 1 (2.38%) French Language
2 1 (2.38%) Legal
2 1 (2.38%) Manufacturing
2 1 (2.38%) Telecoms
Libraries, Frameworks & Software Standards
1 17 (40.48%) XML
2 3 (7.14%) HTML
3 1 (2.38%) CSS
Miscellaneous
1 4 (9.52%) Mainframe
2 2 (4.76%) e-Learning
2 2 (4.76%) Learning Management System
2 2 (4.76%) SCORM
3 1 (2.38%) Analytical Skills
3 1 (2.38%) Driving Licence
Operating Systems
1 12 (28.57%) Windows
2 11 (26.19%) Windows Server
3 4 (9.52%) Linux
3 4 (9.52%) Windows XP
4 3 (7.14%) Windows Server 2003
4 3 (7.14%) Windows Server 2008
5 2 (4.76%) Windows 8
6 1 (2.38%) Windows 7
Processes & Methodologies
1 17 (40.48%) Clinical Data Management
1 17 (40.48%) Data Management
1 17 (40.48%) Data Migration
1 17 (40.48%) Migration
1 17 (40.48%) SDLC
2 9 (21.43%) ITIL
3 5 (11.90%) ITIL V3
4 4 (9.52%) Analytics
4 4 (9.52%) Service Management
5 3 (7.14%) Data Protection
6 2 (4.76%) Service Delivery
7 1 (2.38%) Business Intelligence
7 1 (2.38%) Change Management
7 1 (2.38%) Incident Management
7 1 (2.38%) Mentoring
7 1 (2.38%) Quality Management
7 1 (2.38%) Release Management
7 1 (2.38%) System Testing
7 1 (2.38%) Workflow
Programming Languages
1 25 (59.52%) SQL
2 20 (47.62%) PL/SQL
3 19 (45.24%) JavaScript
4 18 (42.86%) Java
5 17 (40.48%) VBScript
6 1 (2.38%) PHP
Qualifications
1 22 (52.38%) Degree
2 2 (4.76%) CCA
2 2 (4.76%) Citrix Certification
3 1 (2.38%) A+ Certification
3 1 (2.38%) MCP
3 1 (2.38%) SC Cleared
3 1 (2.38%) Security Cleared
Quality Assurance & Compliance
1 22 (52.38%) SLA
2 1 (2.38%) Data Quality
System Software
1 4 (9.52%) Time Sharing Option
2 3 (7.14%) Active Directory
3 2 (4.76%) Hyper-V
3 2 (4.76%) XenApp
3 2 (4.76%) XenServer
Systems Management
1 1 (2.38%) SCCM
Vendors
1 25 (59.52%) Oracle
2 17 (40.48%) Informatica
2 17 (40.48%) TIBCO
3 4 (9.52%) Microsoft
4 2 (4.76%) Citrix
4 2 (4.76%) VMware
5 1 (2.38%) Bomgar
5 1 (2.38%) Remedy