The statistics below represent IT jobs advertised across the East Midlands region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Technical Support
England / East Midlands
Rank 131 145 138
Rank change year-on-year
+14 -7
Permanent jobs requiring a Technical Support 25 24 33
As % of all permanent IT jobs located in the East Midlands 0.87% 0.75% 1.04%
As % of the Job Titles category 0.89% 0.77% 1.06%
Number of salaries quoted 22 23 32
Median salary £27,000 £40,000 £27,500
Median salary % change year-on-year
-32.50% +45.45%
90% offered a salary of more than £17,500 £22,600 £17,000
10% offered a salary of more than £41,500 £43,700 £44,000
UK excluding London median salary £27,000 £29,000 £31,500
% change year-on-year
-6.89% -7.93%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
2795 3105 3105
As % of all permanent IT jobs located in the East Midlands 96.71% 97.49% 97.40%
Number of salaries quoted 2272 2427 2538
Median salary £40,000 £38,000 £38,500
Median salary % change year-on-year
+5.26% -1.29%
90% offered a salary of more than £23,450 £25,000 £23,500
10% offered a salary of more than £60,000 £52,500 £52,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Support
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the East Midlands

Technical Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the East Midlands region.

Technical Support Salary Trend in the East Midlands

Technical Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Technical Support across the East Midlands region over the 3 months to 24 February 2017.

Technical Support Salary Histogram in the East Midlands

Technical Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the East Midlands region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +33 14 £27,000 -38.63%
Nottinghamshire -11 5 £35,000 -12.50% 1
Derbyshire +14 4 £17,500 +1.44% 1
Leicestershire - 3 £45,000 - 1
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 24 February 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Technical Support in the job title.

1 25 (55.56%) Finance
2 20 (44.44%) Windows
3 18 (40.00%) Manufacturing
3 18 (40.00%) Retail
3 18 (40.00%) Knowledge Management
3 18 (40.00%) Enterprise Software
4 17 (37.78%) SQL
5 14 (31.11%) Active Directory
5 14 (31.11%) Windows Server
6 13 (28.89%) SLA
7 11 (24.44%) SaaS
8 10 (22.22%) Microsoft
8 10 (22.22%) IIS
9 9 (20.00%) ITIL
9 9 (20.00%) MS Excel
10 8 (17.78%) VMware
10 8 (17.78%) Relational Database
11 7 (15.56%) MSI
12 6 (13.33%) Sarbanes-Oxley
12 6 (13.33%) ERP
12 6 (13.33%) Dynamics NAV
13 5 (11.11%) VMware Infrastructure
13 5 (11.11%) Cisco
13 5 (11.11%) Telecoms
13 5 (11.11%) Citrix
13 5 (11.11%) Remedy
14 4 (8.89%) HP
14 4 (8.89%) Workflow
14 4 (8.89%) MS Office
14 4 (8.89%) SCCM

Technical Support Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (22.22%) IIS
2 1 (2.22%) Exchange Server 2010
2 1 (2.22%) MS Exchange
Applications
1 9 (20.00%) MS Excel
2 4 (8.89%) MS Office
Business Applications
1 6 (13.33%) Dynamics NAV
2 2 (4.44%) Northgate Housing
3 1 (2.22%) Unit4 Business World
Cloud Services
1 11 (24.44%) SaaS
2 1 (2.22%) Cloud Computing
2 1 (2.22%) Office 365
Communications & Networking
1 2 (4.44%) SAN
1 2 (4.44%) VoIP
1 2 (4.44%) WAN
2 1 (2.22%) Broadband
2 1 (2.22%) DHCP
2 1 (2.22%) Firewall
2 1 (2.22%) H.323
2 1 (2.22%) LAN
2 1 (2.22%) RTP
2 1 (2.22%) TCP/IP
2 1 (2.22%) VLAN
Database & Business Intelligence
1 8 (17.78%) Relational Database
Development Applications
1 7 (15.56%) MSI
General
1 25 (55.56%) Finance
2 18 (40.00%) Manufacturing
2 18 (40.00%) Retail
3 5 (11.11%) Telecoms
4 1 (2.22%) Advertising
4 1 (2.22%) Back Office
Libraries, Frameworks & Software Standards
1 2 (4.44%) .NET
2 1 (2.22%) OLE
Miscellaneous
1 18 (40.00%) Enterprise Software
2 4 (8.89%) Data Centre
3 2 (4.44%) Computer Science
Operating Systems
1 20 (44.44%) Windows
2 14 (31.11%) Windows Server
3 1 (2.22%) Windows 7
3 1 (2.22%) Windows 8
3 1 (2.22%) Windows Server 2003
3 1 (2.22%) Windows Server 2012
Processes & Methodologies
1 18 (40.00%) Knowledge Management
2 9 (20.00%) ITIL
3 6 (13.33%) ERP
4 4 (8.89%) Workflow
5 3 (6.67%) Business Continuity
5 3 (6.67%) Incident Management
5 3 (6.67%) Service Delivery
5 3 (6.67%) Stakeholder Engagement
5 3 (6.67%) Trend Analysis
6 2 (4.44%) Release Management
7 1 (2.22%) Capacity Management
7 1 (2.22%) Data Centre Operations
7 1 (2.22%) E-Commerce
7 1 (2.22%) ITIL V3
7 1 (2.22%) PRINCE
7 1 (2.22%) PRINCE2
7 1 (2.22%) Problem Management
7 1 (2.22%) Project Planning
7 1 (2.22%) Supplier Management
7 1 (2.22%) Technical Architecture
Programming Languages
1 17 (37.78%) SQL
2 2 (4.44%) Java
3 1 (2.22%) C#
Qualifications
1 4 (8.89%) Degree
2 3 (6.67%) MCSE
2 3 (6.67%) Microsoft Certification
3 2 (4.44%) MCITP
4 1 (2.22%) CCNA
4 1 (2.22%) Cisco Certification
4 1 (2.22%) DBS Check
4 1 (2.22%) MCSA
4 1 (2.22%) PRINCE2 Certification
4 1 (2.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 13 (28.89%) SLA
2 6 (13.33%) Sarbanes-Oxley
3 2 (4.44%) QA
System Software
1 14 (31.11%) Active Directory
2 5 (11.11%) VMware Infrastructure
3 3 (6.67%) Hyper-V
4 2 (4.44%) vSphere
Systems Management
1 4 (8.89%) SCCM
2 1 (2.22%) Norton AntiVirus
2 1 (2.22%) SCOM
Vendors
1 10 (22.22%) Microsoft
2 8 (17.78%) VMware
3 5 (11.11%) Cisco
3 5 (11.11%) Citrix
3 5 (11.11%) Remedy
4 4 (8.89%) Bomgar
4 4 (8.89%) HP
5 2 (4.44%) Northgate
6 1 (2.22%) Avaya
6 1 (2.22%) CheckPoint
6 1 (2.22%) CommVault
6 1 (2.22%) Dell
6 1 (2.22%) NetApp
6 1 (2.22%) Red Box
6 1 (2.22%) SonicWALL
6 1 (2.22%) Symantec
Leicester, Leicestershire
Rebel Recruitment
Salary: From £25,000 to £28,000 per annum
Posted: 18 hours ago
Derby, Derbyshire
Webrecruit
Salary: £20,000 per annum Plus Benefits
Posted: Yesterday
Nottingham, Nottinghamshire
Nottingham Trent University
Salary: From £32,004 to £36,001 per annum
Posted: 7 days ago