The table below looks at the statistics for the Technical Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 161 118 138
Rank change year-on-year
-43 +20
Permanent jobs requiring a Technical Support 20 47 38
As % of all permanent IT jobs located in the East Midlands 0.54% 1.43% 1.10%
As % of the Job Titles category 0.56% 1.50% 1.14%
Number of salaries quoted 14 33 36
Average salary £30,500 £23,000 £25,000
Average salary % change year-on-year
+32.60% -8.00%
90% offered a salary of more than £23,975 £20,950 £22,500
10% offered a salary of more than £52,750 £35,000 £38,250
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3589 3128 3319
As % of all permanent IT jobs located in the East Midlands 96.32% 95.39% 96.23%
Number of salaries quoted 2967 2637 2864
Average salary £37,500 £36,500 £37,300
Average salary % change year-on-year
+2.73% -2.14%
90% offered a salary of more than £23,000 £25,000 £24,000
10% offered a salary of more than £50,000 £57,500 £52,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the East Midlands

Technical Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the East Midlands region.

Technical Support Salary Trend in the East Midlands

Technical Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Technical Support across the East Midlands region over the 3 months to 20 August 2014.

Technical Support Salary Histogram in the East Midlands

Technical Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the East Midlands region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -17 10 £24,500 -14.78% 2
Nottinghamshire -3 5 £30,500 +34.16%
Leicestershire -2 3 £26,000 -5.88%
Lincolnshire +10 1 £25,000 +13.63%
Technical Support
England

Technical Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 20 August 2014, IT jobs across the East Midlands region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 25 (53.19%) Windows
2 21 (44.68%) SQL Server
3 20 (42.55%) Microsoft
4 17 (36.17%) Active Directory
5 16 (34.04%) SQL
6 15 (31.91%) Degree
7 14 (29.79%) MS Excel
8 10 (21.28%) Windows 7
9 9 (19.15%) IIS
10 8 (17.02%) ITIL
11 7 (14.89%) Microsoft Certification
11 7 (14.89%) Windows Server 2003
11 7 (14.89%) SLA
11 7 (14.89%) Firewall
11 7 (14.89%) SQL Server 2005
11 7 (14.89%) SQL Server 2008
12 6 (12.77%) Windows Server 2008
12 6 (12.77%) Windows Server 2012
12 6 (12.77%) Software Deployment
12 6 (12.77%) MCITP
12 6 (12.77%) VMware
12 6 (12.77%) Smartcard
12 6 (12.77%) LAN
12 6 (12.77%) WAN
12 6 (12.77%) MCSE
12 6 (12.77%) .NET
12 6 (12.77%) C#
13 5 (10.64%) ASP.NET
13 5 (10.64%) ERP
13 5 (10.64%) SQL Server Reporting Services

Technical Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 20 August 2014, IT jobs across the East Midlands region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (19.15%) IIS
2 3 (6.38%) SharePoint
2 3 (6.38%) Oracle Workflow
3 1 (2.13%) WebSphere
3 1 (2.13%) Exchange Server 2010
3 1 (2.13%) MS Exchange
3 1 (2.13%) SAS
3 1 (2.13%) Apache
3 1 (2.13%) Tomcat
Applications
1 14 (29.79%) MS Excel
2 4 (8.51%) MS Office
3 1 (2.13%) AutoCAD
Business Applications
1 2 (4.26%) Oracle Financials
1 2 (4.26%) Oracle General Ledger
1 2 (4.26%) Oracle EBS R12
1 2 (4.26%) Oracle iProcurement
1 2 (4.26%) Oracle Payables
1 2 (4.26%) Oracle Receivables
1 2 (4.26%) Oracle Cash Management
1 2 (4.26%) Oracle Assets
2 1 (2.13%) Oracle HRMS
2 1 (2.13%) Oracle ERP
2 1 (2.13%) Oracle Payroll
2 1 (2.13%) Dynamics NAV
Cloud Services
1 1 (2.13%) Office 365
Communications & Networking
1 7 (14.89%) Firewall
2 6 (12.77%) LAN
2 6 (12.77%) WAN
3 4 (8.51%) SAN
4 3 (6.38%) DNS
4 3 (6.38%) DHCP
4 3 (6.38%) VLAN
4 3 (6.38%) NAS
4 3 (6.38%) Fibre Channel
5 2 (4.26%) NetScaler
5 2 (4.26%) Wireless
5 2 (4.26%) TCP/IP
5 2 (4.26%) VoIP
5 2 (4.26%) SSL
5 2 (4.26%) Network Security
6 1 (2.13%) iSCSI
6 1 (2.13%) LDAP
6 1 (2.13%) Cisco IOS
6 1 (2.13%) Structured Cabling
Database & Business Intelligence
1 21 (44.68%) SQL Server
2 7 (14.89%) SQL Server 2005
2 7 (14.89%) SQL Server 2008
3 5 (10.64%) SQL Server Reporting Services
4 3 (6.38%) Oracle Reports
5 2 (4.26%) DB2
5 2 (4.26%) Oracle BI Publisher
6 1 (2.13%) Relational Database
6 1 (2.13%) MySQL
6 1 (2.13%) DataStage
6 1 (2.13%) Couchbase
6 1 (2.13%) IBM InfoSphere
Development Applications
1 3 (6.38%) Oracle Forms
General
1 3 (6.38%) German Language
2 2 (4.26%) Telecoms
2 2 (4.26%) Finance
3 1 (2.13%) Manufacturing
3 1 (2.13%) Marketing
3 1 (2.13%) Dutch Language
3 1 (2.13%) French Language
3 1 (2.13%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 6 (12.77%) .NET
2 5 (10.64%) ASP.NET
3 3 (6.38%) HTML
3 3 (6.38%) XML
4 1 (2.13%) WebSphere MQ
4 1 (2.13%) Middleware
4 1 (2.13%) .NET Framework
4 1 (2.13%) Java EE
4 1 (2.13%) jQuery
4 1 (2.13%) CSS
Miscellaneous
1 6 (12.77%) Smartcard
2 4 (8.51%) Clustering
2 4 (8.51%) Computer Science
3 3 (6.38%) Management Information System
4 1 (2.13%) HACMP
4 1 (2.13%) Blackberry
4 1 (2.13%) Mainframe
4 1 (2.13%) Credit Risk
4 1 (2.13%) Open Source
4 1 (2.13%) VSAM
4 1 (2.13%) PDA
Operating Systems
1 25 (53.19%) Windows
2 10 (21.28%) Windows 7
3 7 (14.89%) Windows Server 2003
4 6 (12.77%) Windows Server 2008
4 6 (12.77%) Windows Server 2012
5 3 (6.38%) Linux
5 3 (6.38%) UNIX
6 2 (4.26%) Solaris
6 2 (4.26%) Windows XP
7 1 (2.13%) zOS
7 1 (2.13%) Windows Vista
7 1 (2.13%) Mac OS X Server
7 1 (2.13%) AIX
7 1 (2.13%) Windows 8
Processes & Methodologies
1 8 (17.02%) ITIL
2 6 (12.77%) Software Deployment
3 5 (10.64%) ERP
4 4 (8.51%) Information Security
4 4 (8.51%) System Testing
4 4 (8.51%) ISMS
5 3 (6.38%) Workflow
5 3 (6.38%) Service Delivery
6 2 (4.26%) Problem Management
7 1 (2.13%) Performance Tuning
7 1 (2.13%) Performance Monitoring
7 1 (2.13%) Stress Analysis
7 1 (2.13%) Time Management
7 1 (2.13%) Disaster Recovery
7 1 (2.13%) Data Security
7 1 (2.13%) Migration
7 1 (2.13%) Incident Management
Programming Languages
1 16 (34.04%) SQL
2 6 (12.77%) C#
3 3 (6.38%) PL/SQL
3 3 (6.38%) T-SQL
4 2 (4.26%) JavaScript
5 1 (2.13%) COBOL
5 1 (2.13%) Java
5 1 (2.13%) VB
5 1 (2.13%) Shell Script
5 1 (2.13%) JCL
Qualifications
1 15 (31.91%) Degree
2 7 (14.89%) Microsoft Certification
3 6 (12.77%) MCSE
3 6 (12.77%) MCITP
4 4 (8.51%) MCP
4 4 (8.51%) Security Cleared
5 3 (6.38%) VMware Certified Professional (VCP)
6 2 (4.26%) MCTS
7 1 (2.13%) CCIE
7 1 (2.13%) CCNP
7 1 (2.13%) Cisco Certification
7 1 (2.13%) A+ Certification
7 1 (2.13%) ITIL Certification
7 1 (2.13%) IBM AIX Certification
7 1 (2.13%) Network+ Certification
Quality Assurance & Compliance
1 7 (14.89%) SLA
2 4 (8.51%) QA
System Software
1 17 (36.17%) Active Directory
2 4 (8.51%) Hyper-V
3 3 (6.38%) vSphere
3 3 (6.38%) VMware Infrastructure
4 2 (4.26%) VMware ESXi
4 2 (4.26%) XenApp
4 2 (4.26%) XenDesktop
5 1 (2.13%) PowerHA
5 1 (2.13%) NFS
5 1 (2.13%) VMware ESX
Systems Management
1 2 (4.26%) SCCM
2 1 (2.13%) DameWare
2 1 (2.13%) NetBackup
2 1 (2.13%) Backup Exec
2 1 (2.13%) EMC NetWorker
Vendors
1 20 (42.55%) Microsoft
2 6 (12.77%) VMware
3 4 (8.51%) Oracle
3 4 (8.51%) Cisco
4 3 (6.38%) Citrix
5 2 (4.26%) IBM
5 2 (4.26%) EMC
6 1 (2.13%) Dell
6 1 (2.13%) JBoss
6 1 (2.13%) NetApp
6 1 (2.13%) Veritas
6 1 (2.13%) Red Hat
6 1 (2.13%) Symantec
6 1 (2.13%) McAfee
East Midlands
EMBS- People Transfer
Salary: £13.5k - 14.5k per year
Posted: Yesterday
Northampton, Northamptonshire
Stafford-Sharp Associates
Salary: From £22,000 to £25,000 per annum
Posted: 4 days ago
Brackley, Northamptonshire
Roc Search
Posted: 6 days ago
Derby, Derbyshire
Oscar Associates (UK) Ltd
Salary: £28000 - £40000 per annum + Benefits
Posted: 6 days ago
Derby
Greywood Associates Limited
Salary: £20000 - £23000 per annum + Benefits
Posted: 15 days ago
Derby, Derbyshire
Pitney Bowes Software Ltd
Salary: Excellet Base+25 annual leave days +Pvt Ins+Pension+Life Assurance
Posted: 23 days ago