The first table below looks at the demand for the Technical Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East Midlands region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank 166 152 132
Rank change year-on-year
-14 -20
Permanent jobs requiring a Technical Support 24 16 31
As % of all permanent IT jobs located in the East Midlands 0.61% 0.52% 0.88%
As % of the Job Titles category 0.63% 0.54% 0.92%
Number of salaries quoted 19 14 30
Average salary £32,500 £28,750 £35,000
Average salary % change year-on-year
+13.04% -17.85%
90% offered a salary of more than £22,600 £21,675 £20,000
10% offered a salary of more than £47,500 £57,500 £45,500
UK excluding London average salary £28,000 £30,500 £31,000
% change year-on-year
-8.19% -1.61%
Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3784 2960 3355
As % of all permanent IT jobs located in the East Midlands 95.48% 96.01% 95.45%
Number of salaries quoted 3121 2527 2981
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £24,500 £22,500
10% offered a salary of more than £50,000 £55,000 £52,250
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Technical Support
England

Technical Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the East Midlands

Technical Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the East Midlands region.

Technical Support Salary Trend in the East Midlands

Technical Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Technical Support across the East Midlands region over the 3 months to 18 April 2014.

Technical Support Salary Histogram in the East Midlands

Technical Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the East Midlands region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Nottinghamshire -5 6 £23,000 -60.00% 1
Northamptonshire -14 6 £25,000 -8.25%
Leicestershire -10 4 £32,500 +60.49%
Derbyshire - 3 £32,500 - 1
Technical Support
England

Technical Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 18 April 2014, IT jobs across the East Midlands region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 32 (56.14%) SQL
2 22 (38.60%) Oracle
3 20 (35.09%) PL/SQL
4 16 (28.07%) Windows
5 15 (26.32%) ERP
5 15 (26.32%) Microsoft
6 13 (22.81%) Oracle Forms
6 13 (22.81%) Oracle Reports
6 13 (22.81%) Degree
6 13 (22.81%) Oracle ERP
6 13 (22.81%) Oracle Workflow
6 13 (22.81%) Workflow
6 13 (22.81%) Finance
6 13 (22.81%) Performance Tuning
7 12 (21.05%) SQL Server
7 12 (21.05%) MS Excel
8 11 (19.30%) IIS
9 10 (17.54%) Oracle Payroll
9 10 (17.54%) SLA
10 9 (15.79%) .NET
10 9 (15.79%) Oracle Financials
10 9 (15.79%) Oracle Payables
10 9 (15.79%) Oracle Receivables
10 9 (15.79%) Oracle Cash Management
10 9 (15.79%) Oracle Assets
10 9 (15.79%) Oracle General Ledger
11 8 (14.04%) ASP.NET
12 7 (12.28%) Oracle 11i
12 7 (12.28%) Java
12 7 (12.28%) Oracle EBS

Technical Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 18 April 2014, IT jobs across the East Midlands region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (22.81%) Oracle Workflow
2 11 (19.30%) IIS
3 2 (3.51%) WebSphere
3 2 (3.51%) Apache
3 2 (3.51%) Tomcat
4 1 (1.75%) Exchange Server 2010
4 1 (1.75%) MS Exchange
4 1 (1.75%) SAS
Applications
1 12 (21.05%) MS Excel
2 6 (10.53%) MS Office
3 1 (1.75%) AutoCAD
Business Applications
1 13 (22.81%) Oracle ERP
2 10 (17.54%) Oracle Payroll
3 9 (15.79%) Oracle Financials
3 9 (15.79%) Oracle Payables
3 9 (15.79%) Oracle Receivables
3 9 (15.79%) Oracle Cash Management
3 9 (15.79%) Oracle Assets
3 9 (15.79%) Oracle General Ledger
4 7 (12.28%) Oracle 11i
4 7 (12.28%) Oracle EBS
4 7 (12.28%) Oracle EBS R12
5 4 (7.02%) Oracle iProcurement
6 3 (5.26%) Oracle HRMS
6 3 (5.26%) Oracle iRecruitment
Communications & Networking
1 4 (7.02%) Firewall
1 4 (7.02%) TCP/IP
2 2 (3.51%) WAN
2 2 (3.51%) LAN
2 2 (3.51%) SAN
2 2 (3.51%) NAS
2 2 (3.51%) Fibre Channel
3 1 (1.75%) LDAP
3 1 (1.75%) Internet
3 1 (1.75%) VoIP
3 1 (1.75%) Wireless
3 1 (1.75%) Network Security
3 1 (1.75%) iSCSI
Database & Business Intelligence
1 13 (22.81%) Oracle Reports
2 12 (21.05%) SQL Server
3 3 (5.26%) SQL Server 2008
3 3 (5.26%) DB2
3 3 (5.26%) SQL Server 2005
4 2 (3.51%) MySQL
4 2 (3.51%) Couchbase
4 2 (3.51%) Relational Database
5 1 (1.75%) IBM InfoSphere
5 1 (1.75%) DataStage
5 1 (1.75%) SQL Server Reporting Services
Development Applications
1 13 (22.81%) Oracle Forms
2 3 (5.26%) Toad
General
1 13 (22.81%) Finance
2 5 (8.77%) Electronics
3 2 (3.51%) German Language
4 1 (1.75%) Dutch Language
4 1 (1.75%) French Language
4 1 (1.75%) Pharmaceutical
4 1 (1.75%) Manufacturing
4 1 (1.75%) Retail
4 1 (1.75%) Marketing
Libraries, Frameworks & Software Standards
1 9 (15.79%) .NET
2 8 (14.04%) ASP.NET
3 2 (3.51%) .NET Framework
3 2 (3.51%) Java EE
3 2 (3.51%) Middleware
3 2 (3.51%) WebSphere MQ
3 2 (3.51%) XML
Miscellaneous
1 4 (7.02%) Management Information System
1 4 (7.02%) Computer Science
2 3 (5.26%) Smartcard
3 2 (3.51%) Open Source
4 1 (1.75%) Credit Risk
4 1 (1.75%) Mainframe
4 1 (1.75%) Clustering
4 1 (1.75%) VSAM
Operating Systems
1 16 (28.07%) Windows
2 4 (7.02%) Windows 7
3 3 (5.26%) Linux
3 3 (5.26%) UNIX
4 2 (3.51%) Windows XP
4 2 (3.51%) Windows Server 2008
5 1 (1.75%) Windows Server 2012
5 1 (1.75%) Solaris
5 1 (1.75%) zOS
5 1 (1.75%) Windows Server 2003
5 1 (1.75%) Windows Vista
5 1 (1.75%) Mac OS X Server
Processes & Methodologies
1 15 (26.32%) ERP
2 13 (22.81%) Workflow
2 13 (22.81%) Performance Tuning
3 7 (12.28%) E-business
4 5 (8.77%) Disaster Recovery
5 4 (7.02%) ITIL
6 3 (5.26%) Software Deployment
6 3 (5.26%) Service Management
6 3 (5.26%) Incident Management
6 3 (5.26%) Release Management
7 1 (1.75%) Stress Analysis
7 1 (1.75%) Performance Monitoring
7 1 (1.75%) Project Management
7 1 (1.75%) Data Security
7 1 (1.75%) Information Security
7 1 (1.75%) System Testing
7 1 (1.75%) Time Management
7 1 (1.75%) ISMS
Programming Languages
1 32 (56.14%) SQL
2 20 (35.09%) PL/SQL
3 7 (12.28%) Java
4 6 (10.53%) T-SQL
5 3 (5.26%) C#
6 2 (3.51%) VB
7 1 (1.75%) COBOL
7 1 (1.75%) JCL
Qualifications
1 13 (22.81%) Degree
2 7 (12.28%) Security Cleared
3 2 (3.51%) ITIL Certification
4 1 (1.75%) MCSE
4 1 (1.75%) MCP
4 1 (1.75%) Cisco Certification
4 1 (1.75%) Microsoft Certification
4 1 (1.75%) A+ Certification
4 1 (1.75%) CCIE
4 1 (1.75%) CCNP
4 1 (1.75%) Network+ Certification
4 1 (1.75%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 10 (17.54%) SLA
2 1 (1.75%) QA
System Software
1 6 (10.53%) Active Directory
2 2 (3.51%) VMware Infrastructure
3 1 (1.75%) vSphere
3 1 (1.75%) Hyper-V
3 1 (1.75%) NFS
3 1 (1.75%) VMware ESX
Systems Management
1 1 (1.75%) EMC NetWorker
1 1 (1.75%) NetBackup
1 1 (1.75%) Backup Exec
1 1 (1.75%) SCCM
Vendors
1 22 (38.60%) Oracle
2 15 (26.32%) Microsoft
3 4 (7.02%) VMware
4 3 (5.26%) IBM
5 2 (3.51%) NetApp
5 2 (3.51%) JBoss
6 1 (1.75%) Progress
6 1 (1.75%) Business Objects
6 1 (1.75%) Symantec
6 1 (1.75%) Dell
6 1 (1.75%) EMC
6 1 (1.75%) Cisco
Nottingham, Nottinghamshire
Oscar Associates (UK) Ltd
Salary: £23000 - £28000 per annum + Benefits
Posted: 2 days ago
Scunthorpe
Jagger Talent Commercial Recruiters
Salary: £20,000 - £25,000 per year
Posted: 18 days ago
Derby
Greywood Associates Limited
Salary: £20000 - £24000 per annum + Benefits
Posted: 25 days ago