The table below looks at the statistics for the Technical Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 168 150 127
Rank change year-on-year
-18 -23
Permanent jobs requiring a Technical Support 9 30 38
As % of all permanent IT jobs located in the East Midlands 0.25% 0.81% 1.21%
As % of the Job Titles category 0.26% 0.84% 1.26%
Number of salaries quoted 9 26 28
Average salary £31,750 £29,250 £23,366
Average salary % change year-on-year
+8.54% +25.18%
90% offered a salary of more than £23,300 £17,000 £20,250
10% offered a salary of more than £37,150 £38,750 £35,000
UK excluding London average salary £28,000 £30,000 £30,500
% change year-on-year
-6.66% -1.63%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3495 3589 3009
As % of all permanent IT jobs located in the East Midlands 96.18% 96.69% 95.68%
Number of salaries quoted 2904 3007 2570
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £57,500 £54,550 £50,000
UK excluding London average salary £40,000 £40,000 £38,472
% change year-on-year
- +3.97%

Technical Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the East Midlands

Technical Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the East Midlands region.

Technical Support Salary Trend in the East Midlands

Technical Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Technical Support across the East Midlands region over the 3 months to 6 July 2015.

Technical Support Salary Histogram in the East Midlands

Technical Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the East Midlands region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire -7 5 £28,000 +60.00%
Derbyshire -2 2 £35,000 +75.00% 1
Leicestershire +16 1 £36,000 +10.76%
Lincolnshire -5 1 £17,000 -32.00%
Northamptonshire -7 1 £36,000 +20.00% 1
Technical Support
England

Technical Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 6 July 2015, IT jobs across the East Midlands region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 25 (73.53%) Windows
2 14 (41.18%) Microsoft
2 14 (41.18%) Active Directory
3 11 (32.35%) Degree
3 11 (32.35%) Windows Server 2008
4 9 (26.47%) Microsoft Certification
4 9 (26.47%) VPN
4 9 (26.47%) Cisco
5 8 (23.53%) MS Exchange
5 8 (23.53%) Firewall
5 8 (23.53%) VMware
6 7 (20.59%) Hyper-V
6 7 (20.59%) VoIP
6 7 (20.59%) SQL Server
6 7 (20.59%) VMware Infrastructure
7 6 (17.65%) Windows Server 2012
7 6 (17.65%) SQL
7 6 (17.65%) HND
7 6 (17.65%) LAN
7 6 (17.65%) ADSL
7 6 (17.65%) TCP/IP
7 6 (17.65%) Windows Server 2003
8 5 (14.71%) Citrix
8 5 (14.71%) SAN
8 5 (14.71%) WAN
8 5 (14.71%) MS Excel
8 5 (14.71%) Exchange Server 2010
9 4 (11.76%) Linux
9 4 (11.76%) ITIL
9 4 (11.76%) DNS

Technical Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 6 July 2015, IT jobs across the East Midlands region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (23.53%) MS Exchange
2 5 (14.71%) Exchange Server 2010
3 3 (8.82%) Lync
4 2 (5.88%) SharePoint
4 2 (5.88%) Exchange Server 2013
5 1 (2.94%) SharePoint 2013
Applications
1 5 (14.71%) MS Excel
2 1 (2.94%) Adobe Illustrator
2 1 (2.94%) InDesign
2 1 (2.94%) Photoshop
Cloud Services
1 1 (2.94%) Microsoft Azure
1 1 (2.94%) Office 365
Communications & Networking
1 9 (26.47%) VPN
2 8 (23.53%) Firewall
3 7 (20.59%) VoIP
4 6 (17.65%) ADSL
4 6 (17.65%) LAN
4 6 (17.65%) TCP/IP
5 5 (14.71%) WAN
5 5 (14.71%) SAN
6 4 (11.76%) DNS
7 1 (2.94%) DHCP
7 1 (2.94%) Broadband
7 1 (2.94%) Internet
7 1 (2.94%) Unified Communications
7 1 (2.94%) NetScaler
Database & Business Intelligence
1 7 (20.59%) SQL Server
2 4 (11.76%) SQL Server 2008
3 2 (5.88%) SQL Server 2012
3 2 (5.88%) SQL Server 2005
4 1 (2.94%) DB2
4 1 (2.94%) DataStage
General
1 2 (5.88%) Finance
1 2 (5.88%) Manufacturing
2 1 (2.94%) Publishing
2 1 (2.94%) Marketing
2 1 (2.94%) German Language
Miscellaneous
1 2 (5.88%) Data Centre
2 1 (2.94%) HACMP
2 1 (2.94%) Clustering
2 1 (2.94%) VSAM
2 1 (2.94%) Credit Risk
2 1 (2.94%) Digital Media
2 1 (2.94%) Enterprise Software
2 1 (2.94%) Analytical Skills
Operating Systems
1 25 (73.53%) Windows
2 11 (32.35%) Windows Server 2008
3 6 (17.65%) Windows Server 2012
3 6 (17.65%) Windows Server 2003
4 4 (11.76%) Linux
5 3 (8.82%) Windows XP
6 2 (5.88%) Ubuntu
6 2 (5.88%) UNIX
6 2 (5.88%) Windows 7
7 1 (2.94%) Windows 8
7 1 (2.94%) Mac OS
7 1 (2.94%) zOS
7 1 (2.94%) AIX
7 1 (2.94%) HPUX
7 1 (2.94%) Solaris
Processes & Methodologies
1 4 (11.76%) ITIL
2 3 (8.82%) Workflow
3 2 (5.88%) Integration Testing
3 2 (5.88%) Performance Management
3 2 (5.88%) Change Management
3 2 (5.88%) Disaster Recovery
4 1 (2.94%) Mentoring
4 1 (2.94%) Coaching
4 1 (2.94%) Application Performance Management
4 1 (2.94%) SDLC
4 1 (2.94%) Migration
4 1 (2.94%) Business Continuity
4 1 (2.94%) Asset Management
4 1 (2.94%) Network Load Balancing
4 1 (2.94%) Problem Management
4 1 (2.94%) Fault Management
4 1 (2.94%) ETL
4 1 (2.94%) Configuration Management
4 1 (2.94%) Project Management
4 1 (2.94%) Quality Management
Programming Languages
1 6 (17.65%) SQL
2 1 (2.94%) PL/1
2 1 (2.94%) Shell Script
2 1 (2.94%) JCL
2 1 (2.94%) COBOL
Qualifications
1 11 (32.35%) Degree
2 9 (26.47%) Microsoft Certification
3 6 (17.65%) HND
4 3 (8.82%) MCSE
4 3 (8.82%) A+ Certification
5 2 (5.88%) SC Cleared
5 2 (5.88%) Security Cleared
6 1 (2.94%) ITIL Certification
6 1 (2.94%) IBM AIX Certification
6 1 (2.94%) VMware Certified Professional (VCP)
6 1 (2.94%) MCSA
6 1 (2.94%) CCNP
6 1 (2.94%) CCNA
6 1 (2.94%) CCDP
6 1 (2.94%) Citrix Certification
6 1 (2.94%) Cisco Certification
Quality Assurance & Compliance
1 4 (11.76%) SLA
System Software
1 14 (41.18%) Active Directory
2 7 (20.59%) VMware Infrastructure
2 7 (20.59%) Hyper-V
3 4 (11.76%) XenApp
4 1 (2.94%) vSphere
4 1 (2.94%) VMware ESXi
4 1 (2.94%) PowerHA
4 1 (2.94%) Terminal Services
Systems Management
1 1 (2.94%) Backup Exec
1 1 (2.94%) SCCM
1 1 (2.94%) XenMobile
Vendors
1 14 (41.18%) Microsoft
2 9 (26.47%) Cisco
3 8 (23.53%) VMware
4 5 (14.71%) Citrix
5 2 (5.88%) Avaya
5 2 (5.88%) Dell
6 1 (2.94%) Adobe
6 1 (2.94%) HP
6 1 (2.94%) NetApp
6 1 (2.94%) Red Hat
6 1 (2.94%) Symantec
Northampton, Northamptonshire
Searchability
Salary: £25000 per annum
Posted: 1 hour ago
East Midlands
Vodafone
Salary: £28K - £33K + great benefits
Posted: 19 days ago
Hope Valley, Derbyshire
Dental IT Ltd
Salary: From £20,000 to £30,000 per annum terms and benefits are negotiable
Posted: 27 days ago