The table below looks at the statistics for the Technical Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Technical Support
Rank 162 124 119
Rank change year-on-year
-38 -5
Permanent jobs requiring a Technical Support 18 46 51
As % of all permanent IT jobs located in the East Midlands 0.49% 1.40% 1.56%
As % of the Job Titles category 0.51% 1.47% 1.63%
Number of salaries quoted 14 32 45
Average salary £27,500 £25,000 £22,500
Average salary % change year-on-year
+10.00% +11.11%
90% offered a salary of more than £23,450 £22,000 £21,400
10% offered a salary of more than £37,000 £35,000 £40,500
UK excluding London average salary £29,000 £30,000 £28,125
% change year-on-year
-3.33% +6.66%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3535 3126 3138
As % of all permanent IT jobs located in the East Midlands 96.40% 95.30% 96.20%
Number of salaries quoted 2960 2677 2735
Average salary £37,500 £36,500 £37,300
Average salary % change year-on-year
+2.73% -2.14%
90% offered a salary of more than £22,500 £24,000 £23,000
10% offered a salary of more than £52,500 £55,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the East Midlands

Technical Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the East Midlands region.

Technical Support Salary Trend in the East Midlands

Technical Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Technical Support across the East Midlands region over the 3 months to 1 October 2014.

Technical Support Salary Histogram in the East Midlands

Technical Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the East Midlands region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -21 7 £24,500 -30.00% 3
Leicestershire +10 6 £27,500 -26.66% 1
Nottinghamshire -10 3 £30,000 +13.04% 2
Lincolnshire -2 1 £25,000 +13.63%
Technical Support
England

Technical Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 1 October 2014, IT jobs across the East Midlands region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 30 (61.22%) Windows
2 22 (44.90%) Microsoft
3 21 (42.86%) SQL Server
4 18 (36.73%) Active Directory
5 17 (34.69%) MS Excel
6 13 (26.53%) SQL
7 12 (24.49%) Firewall
8 11 (22.45%) Degree
9 10 (20.41%) Windows 7
10 9 (18.37%) VMware
10 9 (18.37%) ITIL
11 8 (16.33%) IIS
11 8 (16.33%) MS Office
11 8 (16.33%) LAN
11 8 (16.33%) WAN
11 8 (16.33%) Microsoft Certification
12 7 (14.29%) Windows Server 2003
12 7 (14.29%) DNS
12 7 (14.29%) Citrix
12 7 (14.29%) SQL Server 2005
12 7 (14.29%) SQL Server 2008
12 7 (14.29%) Windows Server 2012
13 6 (12.24%) Software Deployment
13 6 (12.24%) VMware Infrastructure
13 6 (12.24%) Windows Server 2008
13 6 (12.24%) MCITP
13 6 (12.24%) SLA
13 6 (12.24%) Smartcard
14 5 (10.20%) Cisco
14 5 (10.20%) C#

Technical Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 1 October 2014, IT jobs across the East Midlands region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (16.33%) IIS
2 5 (10.20%) MS Exchange
3 3 (6.12%) SharePoint
3 3 (6.12%) Oracle Workflow
4 1 (2.04%) Exchange Server 2013
4 1 (2.04%) Exchange Server 2010
Applications
1 17 (34.69%) MS Excel
2 8 (16.33%) MS Office
Business Applications
1 2 (4.08%) Oracle iProcurement
1 2 (4.08%) Oracle General Ledger
1 2 (4.08%) Oracle EBS R12
1 2 (4.08%) Oracle Payables
1 2 (4.08%) Oracle Receivables
1 2 (4.08%) Oracle Cash Management
1 2 (4.08%) Oracle Assets
1 2 (4.08%) Oracle Financials
2 1 (2.04%) Dynamics NAV
2 1 (2.04%) Oracle HRMS
2 1 (2.04%) Oracle ERP
2 1 (2.04%) Oracle Payroll
Cloud Services
1 2 (4.08%) Office 365
Communications & Networking
1 12 (24.49%) Firewall
2 8 (16.33%) LAN
2 8 (16.33%) WAN
3 7 (14.29%) DNS
4 5 (10.20%) VLAN
5 4 (8.16%) DHCP
6 3 (6.12%) Internet
6 3 (6.12%) SAN
7 2 (4.08%) NAS
7 2 (4.08%) NetScaler
7 2 (4.08%) Fibre Channel
7 2 (4.08%) Wireless
7 2 (4.08%) TCP/IP
7 2 (4.08%) VoIP
7 2 (4.08%) SSL
8 1 (2.04%) MPLS
8 1 (2.04%) Cisco IOS
8 1 (2.04%) Network Security
8 1 (2.04%) Structured Cabling
Database & Business Intelligence
1 21 (42.86%) SQL Server
2 7 (14.29%) SQL Server 2005
2 7 (14.29%) SQL Server 2008
3 5 (10.20%) SQL Server Reporting Services
4 3 (6.12%) Oracle Reports
5 2 (4.08%) Oracle BI Publisher
6 1 (2.04%) DataStage
6 1 (2.04%) DB2
6 1 (2.04%) IBM InfoSphere
Development Applications
1 3 (6.12%) Oracle Forms
General
1 2 (4.08%) Finance
1 2 (4.08%) Telecoms
1 2 (4.08%) German Language
2 1 (2.04%) Retail
2 1 (2.04%) Marketing
Libraries, Frameworks & Software Standards
1 4 (8.16%) .NET
1 4 (8.16%) ASP.NET
2 3 (6.12%) HTML
3 2 (4.08%) XML
4 1 (2.04%) CSS
4 1 (2.04%) jQuery
Miscellaneous
1 6 (12.24%) Smartcard
2 3 (6.12%) Clustering
3 2 (4.08%) Computer Science
3 2 (4.08%) Blackberry
4 1 (2.04%) Mainframe
4 1 (2.04%) HACMP
4 1 (2.04%) VSAM
4 1 (2.04%) PDA
4 1 (2.04%) Credit Risk
4 1 (2.04%) Management Information System
4 1 (2.04%) Analytical Skills
Operating Systems
1 30 (61.22%) Windows
2 10 (20.41%) Windows 7
3 7 (14.29%) Windows Server 2003
3 7 (14.29%) Windows Server 2012
4 6 (12.24%) Windows Server 2008
5 2 (4.08%) Windows 8
6 1 (2.04%) zOS
6 1 (2.04%) Windows XP
6 1 (2.04%) UNIX
6 1 (2.04%) AIX
6 1 (2.04%) Solaris
6 1 (2.04%) Linux
Processes & Methodologies
1 9 (18.37%) ITIL
2 6 (12.24%) Software Deployment
3 4 (8.16%) ISMS
3 4 (8.16%) System Testing
3 4 (8.16%) Information Security
3 4 (8.16%) Service Delivery
3 4 (8.16%) ERP
4 3 (6.12%) Workflow
5 2 (4.08%) Problem Management
6 1 (2.04%) Incident Management
6 1 (2.04%) Disaster Recovery
6 1 (2.04%) Migration
6 1 (2.04%) Line Management
6 1 (2.04%) Software Licensing
6 1 (2.04%) Performance Tuning
Programming Languages
1 13 (26.53%) SQL
2 5 (10.20%) C#
3 3 (6.12%) PL/SQL
3 3 (6.12%) T-SQL
4 2 (4.08%) JavaScript
5 1 (2.04%) Shell Script
5 1 (2.04%) JCL
5 1 (2.04%) COBOL
Qualifications
1 11 (22.45%) Degree
2 8 (16.33%) Microsoft Certification
3 6 (12.24%) MCITP
4 5 (10.20%) MCSE
5 3 (6.12%) MCP
5 3 (6.12%) Security Cleared
6 2 (4.08%) MCTS
6 2 (4.08%) VMware Certified Professional (VCP)
6 2 (4.08%) Cisco Certification
7 1 (2.04%) CCIE
7 1 (2.04%) CCNP
7 1 (2.04%) CCNA
7 1 (2.04%) IBM AIX Certification
7 1 (2.04%) MCSA
7 1 (2.04%) Network+ Certification
Quality Assurance & Compliance
1 6 (12.24%) SLA
2 4 (8.16%) QA
System Software
1 18 (36.73%) Active Directory
2 6 (12.24%) VMware Infrastructure
3 5 (10.20%) Hyper-V
3 5 (10.20%) XenApp
4 3 (6.12%) vSphere
5 2 (4.08%) XenDesktop
5 2 (4.08%) VMware ESXi
6 1 (2.04%) VMware ESX
6 1 (2.04%) PowerHA
Systems Management
1 2 (4.08%) SCCM
2 1 (2.04%) EMC NetWorker
2 1 (2.04%) SCOM
2 1 (2.04%) DameWare
2 1 (2.04%) NetBackup
Vendors
1 22 (44.90%) Microsoft
2 9 (18.37%) VMware
3 7 (14.29%) Citrix
4 5 (10.20%) Cisco
5 3 (6.12%) Oracle
6 2 (4.08%) EMC
7 1 (2.04%) Dell
7 1 (2.04%) IBM
7 1 (2.04%) Symantec
7 1 (2.04%) McAfee
7 1 (2.04%) NetApp
7 1 (2.04%) Veritas
7 1 (2.04%) Red Hat
7 1 (2.04%) Apple
7 1 (2.04%) SonicWALL
Northampton, Northamptonshire
Searchability.co.uk
Salary: £18000 - £25000 per annum
Posted: 14 hours ago
East Midlands
Nigel Frank International Limited - Newcastle
Salary: £30000 - £45000 per annum + Benefits
Posted: Yesterday
Brackley, Northamptonshire
Roc Search
Posted: 2 days ago
Derby, Derbyshire
Greywood Associates Limited
Salary: £20000 - £23000 per annum + Benefits
Posted: 5 days ago
Nottingham
Blue Town Online
Salary: £21,333 - 22,890 per year
Posted: 8 days ago
Loughborough, Leicestershire
Blues Point Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 21 days ago
Northamptonshire
OCC Computer personnel
Salary: 22000-25000 Per Annum Competitive Basic with Excellent benefits!
Posted: 23 days ago