The table below looks at the statistics for the Technical Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Technical Support
Rank 125 148 122
Rank change year-on-year
+23 -26
Permanent jobs requiring a Technical Support 42 38 37
As % of all permanent IT jobs located in the East Midlands 1.31% 1.08% 1.25%
As % of the Job Titles category 1.37% 1.11% 1.30%
Number of salaries quoted 41 35 13
Average salary £30,000 £40,000 £25,590
Average salary % change year-on-year
-25.00% +56.31%
90% offered a salary of more than £17,000 £25,000 £19,000
10% offered a salary of more than £42,000 £47,500 £32,500
UK excluding London average salary £32,500 £30,000 £30,000
% change year-on-year
+8.33% -
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3057 3411 2848
As % of all permanent IT jobs located in the East Midlands 95.44% 96.55% 96.41%
Number of salaries quoted 2543 2815 2510
Average salary £38,500 £37,500 £35,000
Average salary % change year-on-year
+2.66% +7.14%
90% offered a salary of more than £24,000 £25,000 £24,920
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the East Midlands

Technical Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the East Midlands region.

Technical Support Salary Trend in the East Midlands

Technical Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Technical Support across the East Midlands region over the 3 months to 30 January 2015.

Technical Support Salary Histogram in the East Midlands

Technical Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the East Midlands region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -7 13 £27,500 +5.76%
Nottinghamshire +22 12 £32,500 +12.06%
Derbyshire +30 11 £32,500 -18.75%
Leicestershire +25 10 £31,250 +1.62% 2
Lincolnshire - 4 £17,000 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 30 January 2015, IT jobs across the East Midlands region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 48 (69.57%) Windows
2 24 (34.78%) Microsoft
3 21 (30.43%) Active Directory
3 21 (30.43%) MS Excel
4 20 (28.99%) Firewall
4 20 (28.99%) LAN
4 20 (28.99%) DNS
5 18 (26.09%) SQL Server
6 17 (24.64%) VMware
7 15 (21.74%) Hyper-V
8 14 (20.29%) ITIL
8 14 (20.29%) MS Exchange
9 13 (18.84%) WAN
9 13 (18.84%) SAN
10 12 (17.39%) Citrix
10 12 (17.39%) Windows Server 2008
11 10 (14.49%) DHCP
11 10 (14.49%) TCP/IP
11 10 (14.49%) MS Office
11 10 (14.49%) VMware Infrastructure
12 9 (13.04%) Linux
13 8 (11.59%) UNIX
13 8 (11.59%) SQL
13 8 (11.59%) SLA
13 8 (11.59%) Internet
13 8 (11.59%) Shell Script
13 8 (11.59%) Windows Server 2012
14 7 (10.14%) Analytical Skills
14 7 (10.14%) XenApp
14 7 (10.14%) PowerHA

Technical Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 30 January 2015, IT jobs across the East Midlands region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (20.29%) MS Exchange
2 4 (5.80%) IBM Notes
3 1 (1.45%) Lync
3 1 (1.45%) Exchange Server 2010
3 1 (1.45%) Exchange Server 2013
3 1 (1.45%) SharePoint
3 1 (1.45%) IIS
Applications
1 21 (30.43%) MS Excel
2 10 (14.49%) MS Office
Cloud Services
1 1 (1.45%) Office 365
Communications & Networking
1 20 (28.99%) Firewall
1 20 (28.99%) LAN
1 20 (28.99%) DNS
2 13 (18.84%) WAN
2 13 (18.84%) SAN
3 10 (14.49%) DHCP
3 10 (14.49%) TCP/IP
4 8 (11.59%) Internet
5 7 (10.14%) VLAN
6 5 (7.25%) NAS
6 5 (7.25%) Fibre Channel
6 5 (7.25%) VoIP
6 5 (7.25%) VPN
7 4 (5.80%) PBX
7 4 (5.80%) ADSL
8 3 (4.35%) Wireless
9 2 (2.90%) MPLS
9 2 (2.90%) Unified Communications
Database & Business Intelligence
1 18 (26.09%) SQL Server
2 7 (10.14%) SQL Server 2008
3 3 (4.35%) Oracle Database
3 3 (4.35%) SQL Server 2012
4 1 (1.45%) SQL Server 2005
4 1 (1.45%) DataStage
4 1 (1.45%) MySQL
4 1 (1.45%) DB2
General
1 5 (7.25%) German Language
2 4 (5.80%) Telecoms
3 3 (4.35%) French Language
4 2 (2.90%) Retail
5 1 (1.45%) Billing
5 1 (1.45%) Marketing
5 1 (1.45%) Finance
5 1 (1.45%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (4.35%) WCF
1 3 (4.35%) ASP.NET
1 3 (4.35%) .NET
1 3 (4.35%) MFC
2 1 (1.45%) LAMP
Miscellaneous
1 7 (10.14%) Analytical Skills
1 7 (10.14%) HACMP
2 4 (5.80%) Clustering
2 4 (5.80%) Enterprise Software
3 1 (1.45%) Credit Risk
3 1 (1.45%) VSAM
3 1 (1.45%) Blackberry
Operating Systems
1 48 (69.57%) Windows
2 12 (17.39%) Windows Server 2008
3 9 (13.04%) Linux
4 8 (11.59%) UNIX
4 8 (11.59%) Windows Server 2012
5 7 (10.14%) Windows Server 2003
5 7 (10.14%) Solaris
5 7 (10.14%) AIX
6 6 (8.70%) HPUX
7 3 (4.35%) Windows XP
8 2 (2.90%) Windows 8
8 2 (2.90%) Windows 7
9 1 (1.45%) zOS
Processes & Methodologies
1 14 (20.29%) ITIL
2 7 (10.14%) Migration
3 6 (8.70%) Service Delivery
4 5 (7.25%) Project Management
5 3 (4.35%) Integration Testing
5 3 (4.35%) Disaster Recovery
6 2 (2.90%) Performance Management
7 1 (1.45%) Line Management
7 1 (1.45%) Network Load Balancing
7 1 (1.45%) Business Continuity
7 1 (1.45%) SEO
7 1 (1.45%) ETL
Programming Languages
1 8 (11.59%) SQL
1 8 (11.59%) Shell Script
2 3 (4.35%) C#
2 3 (4.35%) C++
3 1 (1.45%) Bourne shell
3 1 (1.45%) Bash Shell
3 1 (1.45%) Korn
3 1 (1.45%) PL/1
3 1 (1.45%) JCL
3 1 (1.45%) COBOL
3 1 (1.45%) Perl
Qualifications
1 7 (10.14%) Microsoft Certification
1 7 (10.14%) IBM AIX Certification
2 4 (5.80%) HND
2 4 (5.80%) Degree
3 3 (4.35%) MCITP
3 3 (4.35%) MCP
3 3 (4.35%) MCSE
4 1 (1.45%) SC Cleared
4 1 (1.45%) Security Cleared
4 1 (1.45%) Network+ Certification
4 1 (1.45%) CCNA
4 1 (1.45%) Cisco Certification
4 1 (1.45%) ITIL Certification
4 1 (1.45%) MCSA
Quality Assurance & Compliance
1 8 (11.59%) SLA
System Software
1 21 (30.43%) Active Directory
2 15 (21.74%) Hyper-V
3 10 (14.49%) VMware Infrastructure
4 7 (10.14%) XenApp
4 7 (10.14%) PowerHA
5 2 (2.90%) Terminal Services
Systems Management
1 5 (7.25%) EMC NetWorker
1 5 (7.25%) NetBackup
2 2 (2.90%) SCOM
3 1 (1.45%) Nagios
Vendors
1 24 (34.78%) Microsoft
2 17 (24.64%) VMware
3 12 (17.39%) Citrix
4 7 (10.14%) Red Hat
4 7 (10.14%) Cisco
5 5 (7.25%) Dell
5 5 (7.25%) EMC
5 5 (7.25%) NetApp
5 5 (7.25%) Symantec
6 4 (5.80%) Lotus
7 3 (4.35%) Oracle
8 1 (1.45%) SonicWALL
8 1 (1.45%) Apple
Leicester
Progressive Recruitment
Salary: £40000 per annum + Benefits
Posted: 21 days ago