The statistics below represent IT jobs advertised across the East Midlands region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Technical Support
England / East Midlands
Rank 131 144 121
Rank change year-on-year
+13 -23
Permanent jobs requiring a Technical Support 30 29 47
As % of all permanent IT jobs located in the East Midlands 1.03% 0.90% 1.48%
As % of the Job Titles category 1.07% 0.93% 1.53%
Number of salaries quoted 24 25 43
Median salary £28,000 £40,000 £32,500
Median salary % change year-on-year
-30.00% +23.07%
90% offered a salary of more than £19,700 £20,900 £17,400
10% offered a salary of more than £35,000 £44,600 £43,000
UK excluding London median salary £27,000 £29,000 £32,500
% change year-on-year
-6.89% -10.76%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
2812 3119 3081
As % of all permanent IT jobs located in the East Midlands 96.67% 97.17% 97.01%
Number of salaries quoted 2325 2443 2556
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £23,800 £23,500 £23,000
10% offered a salary of more than £60,000 £55,000 £52,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Technical Support
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the East Midlands

Technical Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the East Midlands region.

Technical Support Salary Trend in the East Midlands

Technical Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Technical Support across the East Midlands region over the 3 months to 18 January 2017.

Technical Support Salary Histogram in the East Midlands

Technical Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the East Midlands region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +25 24 £27,500 -38.20%
Nottinghamshire -8 4 £35,000 -12.50%
Derbyshire +14 2 £17,000 -58.13% 1
Leicestershire -5 1 £42,500 +80.85%
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 18 January 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Technical Support in the job title.

1 23 (51.11%) Finance
2 18 (40.00%) Windows
3 16 (35.56%) Manufacturing
3 16 (35.56%) Retail
3 16 (35.56%) Knowledge Management
3 16 (35.56%) Enterprise Software
4 14 (31.11%) SQL
5 12 (26.67%) Active Directory
6 11 (24.44%) SaaS
6 11 (24.44%) Windows Server
7 10 (22.22%) SLA
7 10 (22.22%) Microsoft
8 9 (20.00%) Relational Database
9 8 (17.78%) IIS
9 8 (17.78%) ITIL
10 7 (15.56%) VMware
11 6 (13.33%) Sarbanes-Oxley
11 6 (13.33%) MS Excel
11 6 (13.33%) ERP
11 6 (13.33%) Citrix
11 6 (13.33%) Dynamics NAV
12 5 (11.11%) MSI
13 4 (8.89%) Telecoms
13 4 (8.89%) Workflow
13 4 (8.89%) Remedy
13 4 (8.89%) HP
13 4 (8.89%) Cisco
13 4 (8.89%) VMware Infrastructure
13 4 (8.89%) Incident Management
13 4 (8.89%) Data Centre

Technical Support Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (17.78%) IIS
2 1 (2.22%) Exchange Server 2010
2 1 (2.22%) MS Exchange
Applications
1 6 (13.33%) MS Excel
2 3 (6.67%) MS Office
Business Applications
1 6 (13.33%) Dynamics NAV
2 2 (4.44%) Northgate Housing
Cloud Services
1 11 (24.44%) SaaS
2 1 (2.22%) Cloud Computing
2 1 (2.22%) Office 365
Communications & Networking
1 2 (4.44%) Firewall
1 2 (4.44%) SAN
1 2 (4.44%) VoIP
2 1 (2.22%) Broadband
2 1 (2.22%) LAN
2 1 (2.22%) Network Security
2 1 (2.22%) WAN
Database & Business Intelligence
1 9 (20.00%) Relational Database
2 1 (2.22%) MySQL
2 1 (2.22%) RDBMS
2 1 (2.22%) SQL Server
Development Applications
1 5 (11.11%) MSI
General
1 23 (51.11%) Finance
2 16 (35.56%) Manufacturing
2 16 (35.56%) Retail
3 4 (8.89%) Telecoms
4 1 (2.22%) Back Office
Libraries, Frameworks & Software Standards
1 2 (4.44%) .NET
1 2 (4.44%) OLE
Miscellaneous
1 16 (35.56%) Enterprise Software
2 4 (8.89%) Data Centre
3 2 (4.44%) Computer Science
4 1 (2.22%) Fintech
4 1 (2.22%) Management Information System
Operating Systems
1 18 (40.00%) Windows
2 11 (24.44%) Windows Server
3 1 (2.22%) Linux
3 1 (2.22%) Windows 7
Processes & Methodologies
1 16 (35.56%) Knowledge Management
2 8 (17.78%) ITIL
3 6 (13.33%) ERP
4 4 (8.89%) Incident Management
4 4 (8.89%) Workflow
5 3 (6.67%) Business Continuity
5 3 (6.67%) Service Delivery
5 3 (6.67%) Stakeholder Engagement
5 3 (6.67%) Trend Analysis
6 2 (4.44%) Release Management
7 1 (2.22%) Capacity Management
7 1 (2.22%) Data Centre Operations
7 1 (2.22%) Desktop Virtualisation
7 1 (2.22%) ITIL V3
7 1 (2.22%) Line Management
7 1 (2.22%) PRINCE
7 1 (2.22%) PRINCE2
7 1 (2.22%) Project Planning
7 1 (2.22%) Supplier Management
7 1 (2.22%) Technical Architecture
Programming Languages
1 14 (31.11%) SQL
2 2 (4.44%) Java
3 1 (2.22%) C#
Qualifications
1 3 (6.67%) Degree
2 2 (4.44%) MCSE
2 2 (4.44%) Microsoft Certification
3 1 (2.22%) DBS Check
3 1 (2.22%) MCITP
3 1 (2.22%) MCSA
3 1 (2.22%) PRINCE2 Certification
3 1 (2.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 10 (22.22%) SLA
2 6 (13.33%) Sarbanes-Oxley
3 2 (4.44%) QA
System Software
1 12 (26.67%) Active Directory
2 4 (8.89%) VMware Infrastructure
3 2 (4.44%) Hyper-V
3 2 (4.44%) vSphere
Systems Management
1 3 (6.67%) SCCM
2 1 (2.22%) Norton AntiVirus
2 1 (2.22%) SCOM
Vendors
1 10 (22.22%) Microsoft
2 7 (15.56%) VMware
3 6 (13.33%) Citrix
4 4 (8.89%) Cisco
4 4 (8.89%) HP
4 4 (8.89%) Remedy
5 3 (6.67%) Bomgar
6 2 (4.44%) Northgate
7 1 (2.22%) CheckPoint
7 1 (2.22%) CommVault
7 1 (2.22%) Dell
7 1 (2.22%) NetApp
7 1 (2.22%) Oracle
7 1 (2.22%) SonicWALL
7 1 (2.22%) Symantec
Derby, Derbyshire
Webrecruit
Salary: £20,000 per annum Plus Benefits
Posted: Yesterday