The table below looks at the statistics for the Technical Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 145 132 159
Rank change year-on-year
-13 +27
Permanent jobs requiring a Technical Support 24 41 38
As % of all permanent IT jobs located in the East Midlands 0.76% 1.29% 1.06%
As % of the Job Titles category 0.78% 1.33% 1.08%
Number of salaries quoted 23 40 35
Average salary £40,000 £28,750 £47,500
Average salary % change year-on-year
+39.13% -39.47%
UK excluding London average salary £30,000 £32,000 £30,000
% change year-on-year
-6.25% +6.66%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3071 3094 3505
As % of all permanent IT jobs located in the East Midlands 97.00% 97.36% 97.42%
Number of salaries quoted 2393 2554 2870
Average salary £38,500 £37,500 £38,000
Average salary % change year-on-year
+2.66% -1.31%
90% offered a salary of more than £25,000 £23,500 £25,000
10% offered a salary of more than £54,900 £50,000 £53,458
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the East Midlands

Technical Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the East Midlands region.

Technical Support Salary Trend in the East Midlands

Technical Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Technical Support across the East Midlands region over the 3 months to 12 February 2016.

Technical Support Salary Histogram in the East Midlands

Technical Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the East Midlands region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +10 14 £40,000 +23.07% 1
Lincolnshire -2 4 £21,000 +23.52%
Northamptonshire -8 4 £44,000 +60.00% 1
Leicestershire -6 1 £22,500 -28.00%
Derbyshire -9 1 £17,250 -46.92% 1
Technical Support
England

Technical Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 12 February 2016, IT jobs across the East Midlands region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 32 (47.76%) Windows
2 25 (37.31%) Microsoft
3 22 (32.84%) SLA
4 20 (29.85%) Degree
5 16 (23.88%) Active Directory
5 16 (23.88%) Windows Server
6 15 (22.39%) SQL
7 14 (20.90%) Data Management
8 13 (19.40%) JavaScript
8 13 (19.40%) SQL Server
9 12 (17.91%) Java
9 12 (17.91%) VMware
10 11 (16.42%) Migration
10 11 (16.42%) TIBCO
10 11 (16.42%) MS Excel
10 11 (16.42%) Informatica
10 11 (16.42%) Oracle
10 11 (16.42%) VBScript
10 11 (16.42%) PL/SQL
10 11 (16.42%) XML
10 11 (16.42%) Linux
10 11 (16.42%) SDLC
10 11 (16.42%) Data Migration
10 11 (16.42%) Clinical Data Management
11 10 (14.93%) ITIL
11 10 (14.93%) SAN
12 9 (13.43%) Unix
12 9 (13.43%) MS Exchange
12 9 (13.43%) Windows Server 2008
13 8 (11.94%) Service Delivery

Technical Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 12 February 2016, IT jobs across the East Midlands region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (13.43%) MS Exchange
2 3 (4.48%) Exchange Server 2010
3 2 (2.99%) IIS
4 1 (1.49%) Exchange Server 2003
4 1 (1.49%) Office Communications Server
4 1 (1.49%) Skype for Business
Applications
1 11 (16.42%) MS Excel
2 7 (10.45%) MS Office
Business Applications
1 1 (1.49%) Dynamics CRM
Cloud Services
1 4 (5.97%) Office 365
Communications & Networking
1 10 (14.93%) SAN
2 7 (10.45%) LAN
3 6 (8.96%) DHCP
3 6 (8.96%) Fibre Channel
3 6 (8.96%) iSCSI
3 6 (8.96%) TCP/IP
4 4 (5.97%) DNS
4 4 (5.97%) Wi-Fi
5 3 (4.48%) Remote Desktop
5 3 (4.48%) VoIP
6 2 (2.99%) Cisco Wireless
6 2 (2.99%) Firewall
6 2 (2.99%) NetScaler
6 2 (2.99%) WebEx
6 2 (2.99%) Wireless
7 1 (1.49%) Internet
7 1 (1.49%) WAN
Database & Business Intelligence
1 13 (19.40%) SQL Server
2 6 (8.96%) KDB
Development Applications
1 6 (8.96%) GDB
General
1 6 (8.96%) French Language
1 6 (8.96%) German Language
2 2 (2.99%) Finance
3 1 (1.49%) Legal
3 1 (1.49%) Marketing
3 1 (1.49%) Telecoms
Libraries, Frameworks & Software Standards
1 11 (16.42%) XML
2 2 (2.99%) HTML
3 1 (1.49%) .NET
Miscellaneous
1 6 (8.96%) Management Information System
2 4 (5.97%) e-Learning
3 3 (4.48%) Analytical Skills
3 3 (4.48%) CCTV
3 3 (4.48%) Driving Licence
4 2 (2.99%) Computer Science
4 2 (2.99%) Enterprise Software
4 2 (2.99%) IPTV
4 2 (2.99%) Learning Management System
4 2 (2.99%) SCORM
4 2 (2.99%) VLE
5 1 (1.49%) Data Centre
5 1 (1.49%) PMI
5 1 (1.49%) Telematics
Operating Systems
1 32 (47.76%) Windows
2 16 (23.88%) Windows Server
3 11 (16.42%) Linux
4 9 (13.43%) Unix
4 9 (13.43%) Windows Server 2008
5 7 (10.45%) Windows Server 2003
5 7 (10.45%) Windows Server 2012
6 5 (7.46%) Windows XP
7 1 (1.49%) Windows 7
7 1 (1.49%) Windows 8
Processes & Methodologies
1 14 (20.90%) Data Management
2 11 (16.42%) Clinical Data Management
2 11 (16.42%) Data Migration
2 11 (16.42%) Migration
2 11 (16.42%) SDLC
3 10 (14.93%) ITIL
4 8 (11.94%) Change Management
4 8 (11.94%) Service Delivery
5 7 (10.45%) Configuration Management
5 7 (10.45%) CRM
5 7 (10.45%) Service Management
6 6 (8.96%) Data Protection
7 4 (5.97%) Time Management
8 2 (2.99%) Network Monitoring
8 2 (2.99%) Software Testing
9 1 (1.49%) Digital Marketing
9 1 (1.49%) Incident Management
9 1 (1.49%) Kalman Filter
Programming Languages
1 15 (22.39%) SQL
2 13 (19.40%) JavaScript
3 12 (17.91%) Java
4 11 (16.42%) PL/SQL
4 11 (16.42%) VBScript
5 6 (8.96%) AWK
5 6 (8.96%) C
5 6 (8.96%) sed
5 6 (8.96%) Shell Script
Qualifications
1 20 (29.85%) Degree
2 2 (2.99%) CCA
2 2 (2.99%) Citrix Certification
3 1 (1.49%) A+ Certification
3 1 (1.49%) ITIL Certification
3 1 (1.49%) MCP
3 1 (1.49%) MCSA
3 1 (1.49%) Microsoft Certification
3 1 (1.49%) PMI Certification
Quality Assurance & Compliance
1 22 (32.84%) SLA
System Software
1 16 (23.88%) Active Directory
2 6 (8.96%) NFS
2 6 (8.96%) VMware Infrastructure
3 3 (4.48%) Hyper-V
4 2 (2.99%) XenApp
4 2 (2.99%) XenServer
Systems Management
1 6 (8.96%) NetBackup
1 6 (8.96%) Tivoli Storage Manager
2 3 (4.48%) SCCM
3 1 (1.49%) NetVault Backup
3 1 (1.49%) SCOM
Vendors
1 25 (37.31%) Microsoft
2 12 (17.91%) VMware
3 11 (16.42%) Informatica
3 11 (16.42%) Oracle
3 11 (16.42%) TIBCO
4 8 (11.94%) Cisco
5 6 (8.96%) CommVault
5 6 (8.96%) IBM
6 2 (2.99%) Citrix
7 1 (1.49%) Remedy
Nottingham, Nottinghamshire
Deerfoot IT Resources Ltd
Salary: £18000 - £25000 per annum
Posted: Yesterday
Kettering
Applause IT Ltd
Salary: £34000 - £40000 per annum + on call + overtime + pension
Posted: 11 days ago