The first table below looks at the demand for the IT Support role in IT jobs advertised for the Devon region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Devon region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
IT Support
Rank 35 40 47
Rank change year-on-year
+5 +7
Permanent jobs requiring an IT Support 8 4 9
As % of all permanent IT jobs located in Devon 2.930% 1.294% 2.098%
As % of the Job Titles category 3.113% 1.316% 2.169%
Number of salaries quoted 6 4 9
Average salary £26,000 £18,500 £20,000
Average salary % change year-on-year
+40.54% -7.50%
90% offered a salary of more than £20,000 £16,600 £19,500
10% offered a salary of more than £29,750 £23,200 £27,900
UK excluding London average salary £24,000 £24,000 £23,750
% change year-on-year
- +1.05%
All Job Titles
Devon
Permanent IT job ads with a match in the
Job Titles category
257 304 415
As % of all permanent IT jobs located in Devon 94.14% 98.38% 96.74%
Number of salaries quoted 216 260 360
Average salary £33,000 £30,212 £30,000
Average salary % change year-on-year
+9.22% +0.70%
90% offered a salary of more than £22,500 £22,500 £20,000
10% offered a salary of more than £40,000 £40,000 £45,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
IT Support
South West

IT Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing IT Support across the Devon region as a proportion of the total demand within the Job Titles category.

Devon IT Support Jobs Demand Trend

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Devon region.

Devon IT Support Salary Trend

IT Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support across the Devon region over the 3 months to 23 May 2013.

Devon IT Support Salary Histogram

IT Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Devon region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Plymouth -4 4 £29,500 +55.26%
Exeter +11 2 £25,500 +2.00%
IT Support
South West

IT Support
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Devon region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 10 (71.43%) Windows
1 10 (71.43%) Microsoft
2 6 (42.86%) Active Directory
2 6 (42.86%) SQL
2 6 (42.86%) Windows 7
3 5 (35.71%) SQL Server
3 5 (35.71%) TCP/IP
3 5 (35.71%) VMware
4 4 (28.57%) Citrix
4 4 (28.57%) SAN
4 4 (28.57%) WAN
4 4 (28.57%) ITIL
4 4 (28.57%) Windows XP
4 4 (28.57%) MS Exchange
4 4 (28.57%) LAN
5 3 (21.43%) Project Management
5 3 (21.43%) Windows Server 2003
5 3 (21.43%) Hyper-V
6 2 (14.29%) XenServer
6 2 (14.29%) vSphere
6 2 (14.29%) Forefront TMG
6 2 (14.29%) Xserve
6 2 (14.29%) SIEM
6 2 (14.29%) Asset Management
6 2 (14.29%) Vulnerability Assessment
6 2 (14.29%) Penetration Testing
6 2 (14.29%) Statistics
6 2 (14.29%) Exchange Server 2003
6 2 (14.29%) ISO/IEC 27001
6 2 (14.29%) Windows Vista

IT Support
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Devon region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (28.57%) MS Exchange
2 2 (14.29%) Exchange Server 2003
2 2 (14.29%) Blackberry Enterprise Server
2 2 (14.29%) IIS
Applications
1 2 (14.29%) MS Excel
1 2 (14.29%) MS Office
2 1 (7.143%) Office 365
Communications & Networking
1 5 (35.71%) TCP/IP
2 4 (28.57%) SAN
2 4 (28.57%) WAN
2 4 (28.57%) LAN
3 2 (14.29%) Firewall
3 2 (14.29%) PBX
3 2 (14.29%) LDAP
3 2 (14.29%) SMTP
3 2 (14.29%) DHCP
3 2 (14.29%) Ethernet
3 2 (14.29%) FTP
3 2 (14.29%) HTTP
3 2 (14.29%) Kerberos
3 2 (14.29%) SNMP
3 2 (14.29%) VPN
3 2 (14.29%) DNS
3 2 (14.29%) HTTPS
4 1 (7.143%) VoIP
4 1 (7.143%) Intranet
4 1 (7.143%) Internet
Database & Business Intelligence
1 5 (35.71%) SQL Server
2 2 (14.29%) SQL Server 2000
General
1 2 (14.29%) Legal
1 2 (14.29%) Publishing
Miscellaneous
1 2 (14.29%) Xserve
1 2 (14.29%) Statistics
1 2 (14.29%) Blackberry
Operating Systems
1 10 (71.43%) Windows
2 6 (42.86%) Windows 7
3 4 (28.57%) Windows XP
4 3 (21.43%) Windows Server 2003
5 2 (14.29%) Windows Vista
5 2 (14.29%) Windows Server 2008
Processes & Methodologies
1 4 (28.57%) ITIL
2 3 (21.43%) Project Management
3 2 (14.29%) SIEM
3 2 (14.29%) Asset Management
3 2 (14.29%) Vulnerability Assessment
3 2 (14.29%) Penetration Testing
3 2 (14.29%) Data Protection
3 2 (14.29%) Disaster Recovery
3 2 (14.29%) Business Continuity
3 2 (14.29%) BCP
4 1 (7.143%) Stakeholder Management
4 1 (7.143%) Service Delivery
Programming Languages
1 6 (42.86%) SQL
2 2 (14.29%) VBScript
2 2 (14.29%) VB
2 2 (14.29%) VBA
Qualifications
1 1 (7.143%) MCP
1 1 (7.143%) MCSE
1 1 (7.143%) CCA
1 1 (7.143%) Citrix Certification
1 1 (7.143%) Microsoft Certification
Quality Assurance & Compliance
1 2 (14.29%) ISO/IEC 27001
1 2 (14.29%) PCI DSS
2 1 (7.143%) SLA
System Software
1 6 (42.86%) Active Directory
2 3 (21.43%) Hyper-V
3 2 (14.29%) XenServer
3 2 (14.29%) vSphere
3 2 (14.29%) Forefront TMG
3 2 (14.29%) VMware Infrastructure
3 2 (14.29%) ISA Server
4 1 (7.143%) Terminal Server
Systems Management
1 2 (14.29%) Backup Exec
Vendors
1 10 (71.43%) Microsoft
2 5 (35.71%) VMware
3 4 (28.57%) Citrix
4 2 (14.29%) McAfee
4 2 (14.29%) Veritas
4 2 (14.29%) Apple
4 2 (14.29%) HP
4 2 (14.29%) Dell
5 1 (7.143%) Sage
5 1 (7.143%) Kaseya