The table below looks at the statistics for the IT Support role in IT jobs advertised for the Devon region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 30 54 50
Rank change year-on-year
+24 -4
Permanent jobs requiring an IT Support 29 7 11
As % of all permanent IT jobs located in Devon 9.67% 1.84% 2.78%
As % of the Job Titles category 9.73% 1.92% 2.86%
Number of salaries quoted 27 5 9
Average salary £29,000 £14,500 £29,500
Average salary % change year-on-year
+100.00% -50.84%
90% offered a salary of more than £24,000 £14,500 £18,100
10% offered a salary of more than £35,000 £28,200 £37,500
UK excluding London average salary £25,000 £25,000 £25,000
IT Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Devon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Devon
Permanent IT job ads with a match in the
Job Titles category
298 365 384
As % of all permanent IT jobs located in Devon 99.33% 95.80% 96.97%
Number of salaries quoted 252 308 337
Average salary £30,000 £31,000 £29,500
Average salary % change year-on-year
-3.22% +5.08%
90% offered a salary of more than £23,000 £19,000 £19,400
10% offered a salary of more than £45,000 £42,500 £45,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support
Jobs Demand Trend in Devon

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Devon region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Devon

IT Support
Salary Trend in Devon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Devon region.

IT Support Salary Trend in Devon

IT Support
Salary Histogram in Devon

This chart provides a salary histogram for IT jobs citing IT Support across the Devon region over the 3 months to 14 February 2016.

IT Support Salary Histogram in Devon

IT Support
Job Locations in Devon

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Devon region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Exeter - 11 £26,500 -
Plymouth +4 8 £29,000 +100.00%
Okehampton -1 1 - -
Tiverton - 1 £18,000 -
IT Support
South West

IT Support
Top 30 Related IT Skills in Devon

For the 6 months to 14 February 2016, IT jobs across the Devon region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 22 (62.86%) MS Exchange
2 19 (54.29%) Windows
2 19 (54.29%) Active Directory
3 18 (51.43%) MS Office
4 13 (37.14%) Microsoft
5 12 (34.29%) VMware
6 11 (31.43%) MS Excel
7 10 (28.57%) Continuous Improvement
7 10 (28.57%) Windows Server
8 9 (25.71%) VoIP
8 9 (25.71%) ITIL
8 9 (25.71%) Citrix
9 8 (22.86%) SAN
9 8 (22.86%) SQL
9 8 (22.86%) VBScript
9 8 (22.86%) Progress
9 8 (22.86%) Service Delivery
9 8 (22.86%) Driving Licence
9 8 (22.86%) Performance Improvement
9 8 (22.86%) Veeam
9 8 (22.86%) PowerShell
10 7 (20.00%) Android
10 7 (20.00%) SCCM
10 7 (20.00%) MS PowerPoint
10 7 (20.00%) Degree
10 7 (20.00%) Apple iOS
10 7 (20.00%) Linux
10 7 (20.00%) Apple
11 6 (17.14%) Service Management
11 6 (17.14%) Windows Server 2008

IT Support
Top Related IT Skills in Devon by Category

For the 6 months to 14 February 2016, IT jobs across the Devon region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (62.86%) MS Exchange
2 3 (8.57%) Exchange Server 2010
Applications
1 18 (51.43%) MS Office
2 11 (31.43%) MS Excel
3 7 (20.00%) MS PowerPoint
Cloud Services
1 1 (2.86%) Office 365
Communications & Networking
1 9 (25.71%) VoIP
2 8 (22.86%) SAN
3 3 (8.57%) DNS
4 2 (5.71%) Intranet
5 1 (2.86%) DHCP
5 1 (2.86%) IP Telephony
5 1 (2.86%) Remote Desktop
5 1 (2.86%) WAN
General
1 3 (8.57%) Telecoms
2 1 (2.86%) Law
2 1 (2.86%) Legal
Libraries, Frameworks & Software Standards
1 2 (5.71%) CSS
1 2 (5.71%) HTML
1 2 (5.71%) HTML5
Miscellaneous
1 8 (22.86%) Driving Licence
2 1 (2.86%) Analytical Skills
Operating Systems
1 19 (54.29%) Windows
2 10 (28.57%) Windows Server
3 7 (20.00%) Android
3 7 (20.00%) Apple iOS
3 7 (20.00%) Linux
4 6 (17.14%) Windows Server 2008
5 4 (11.43%) Windows Server 2012
6 2 (5.71%) Windows 7
7 1 (2.86%) Windows Server 2003
Processes & Methodologies
1 10 (28.57%) Continuous Improvement
2 9 (25.71%) ITIL
3 8 (22.86%) Performance Improvement
3 8 (22.86%) Service Delivery
4 6 (17.14%) Service Management
5 5 (14.29%) ITSM
6 4 (11.43%) Change Management
6 4 (11.43%) Incident Management
6 4 (11.43%) Problem Management
7 2 (5.71%) ERP
8 1 (2.86%) Agile Software Development
8 1 (2.86%) Business Analysis
8 1 (2.86%) Business Continuity
8 1 (2.86%) Change Control
8 1 (2.86%) Disaster Recovery
8 1 (2.86%) Logistics
8 1 (2.86%) Performance Management
8 1 (2.86%) Project Management
8 1 (2.86%) Scrum
8 1 (2.86%) User Acceptance Testing
Programming Languages
1 8 (22.86%) PowerShell
1 8 (22.86%) SQL
1 8 (22.86%) VBScript
2 2 (5.71%) PHP
Qualifications
1 7 (20.00%) Degree
2 4 (11.43%) SC Cleared
2 4 (11.43%) Security Cleared
3 2 (5.71%) MCP
3 2 (5.71%) MCSE
3 2 (5.71%) Microsoft Certification
Quality Assurance & Compliance
1 4 (11.43%) SLA
2 1 (2.86%) QA
System Software
1 19 (54.29%) Active Directory
2 4 (11.43%) Hyper-V
3 3 (8.57%) Terminal Services
4 2 (5.71%) VMware Infrastructure
5 1 (2.86%) VMware Workstation
Systems Management
1 7 (20.00%) SCCM
2 4 (11.43%) HP SIM
2 4 (11.43%) Nagios
2 4 (11.43%) SCOM
3 1 (2.86%) SCVMM
Vendors
1 13 (37.14%) Microsoft
2 12 (34.29%) VMware
3 9 (25.71%) Citrix
4 8 (22.86%) Progress
4 8 (22.86%) Veeam
5 7 (20.00%) Apple
6 5 (14.29%) HP
7 4 (11.43%) FrontRange
7 4 (11.43%) SolarWinds
8 1 (2.86%) Avaya
8 1 (2.86%) BT
8 1 (2.86%) IBM
8 1 (2.86%) iManage