Customer Service Jobs in Devon

Customer Service
South West > Devon

The following table provides summary statistics for permanent job vacancies advertised in Devon with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 17 31 36
Rank change year-on-year +14 +5 -13
Permanent jobs citing Customer Service 72 43 43
As % of all permanent jobs advertised in Devon 8.64% 7.34% 7.35%
As % of the Processes & Methodologies category 11.65% 7.96% 8.16%
Number of salaries quoted 64 40 29
10th Percentile £18,000 £21,100 £17,275
25th Percentile £22,688 £22,000 £21,042
Median annual salary (50th Percentile) £29,000 £31,000 £28,500
Median % change year-on-year -6.45% +8.77% -25.00%
75th Percentile £53,337 £50,625 £37,500
90th Percentile £57,500 £60,829 £43,350
South West median annual salary £31,250 £32,500 £31,000
% change year-on-year -3.85% +4.84% +10.71%

All Process and Methodology Skills
Devon

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Devon with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 618 540 527
As % of all permanent jobs advertised in Devon 74.19% 92.15% 90.09%
Number of salaries quoted 454 358 328
10th Percentile £25,500 £26,250 £26,000
25th Percentile £30,500 £30,949 £34,063
Median annual salary (50th Percentile) £42,500 £42,500 £46,030
Median % change year-on-year - -7.67% +22.75%
75th Percentile £55,000 £52,313 £58,750
90th Percentile £65,000 £62,175 £75,000
South West median annual salary £50,500 £52,500 £50,000
% change year-on-year -3.81% +5.00% +7.53%

Customer Service
Job Vacancy Trend in Devon

Job postings citing Customer Service as a proportion of all IT jobs advertised in Devon.

Job vacancy trend for Customer Service in Devon

Customer Service
Salary Trend in Devon

3-month moving average salary quoted in jobs citing Customer Service in Devon.

Salary trend for Customer Service in Devon

Customer Service
Salary Histogram in Devon

Salary distribution for jobs citing Customer Service in Devon over the 6 months to 27 April 2024.

Salary histogram for Customer Service in Devon

Customer Service
Job Locations in Devon

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Devon region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Exeter +2 19 £40,000 +46.79% 24
Plymouth +5 16 £29,000 -58.57% 9
Newton Abbot - 5 £18,000 - 3
Barnstaple - 4 £22,000 - 1
Cullompton - 3 £55,000 - 1
Customer Service
South West

Customer Service
Co-occurring Skills and Capabilities in Devon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (8.33%) Confluence
2 4 (5.56%) SharePoint
3 2 (2.78%) CMS
3 2 (2.78%) Microsoft Exchange
Applications
1 7 (9.72%) Microsoft Office
2 2 (2.78%) Microsoft Excel
Business Applications
1 1 (1.39%) Salesforce CRM
Cloud Services
1 18 (25.00%) Microsoft 365
2 15 (20.83%) Azure
3 10 (13.89%) SaaS
4 7 (9.72%) Entra ID
5 4 (5.56%) OneDrive
6 3 (4.17%) GCP
6 3 (4.17%) Power Platform
Communications & Networking
1 17 (23.61%) Wi-Fi
2 9 (12.50%) LAN
2 9 (12.50%) WAN
3 8 (11.11%) DNS
3 8 (11.11%) Network Security
4 7 (9.72%) VLAN
5 6 (8.33%) DHCP
5 6 (8.33%) VPN
6 5 (6.94%) Firewall
7 4 (5.56%) IPsec
8 3 (4.17%) GSM
8 3 (4.17%) MPLS
8 3 (4.17%) NetScaler
8 3 (4.17%) PABX
8 3 (4.17%) SD-WAN
8 3 (4.17%) VSAT
8 3 (4.17%) WLAN
9 2 (2.78%) TCP/IP
9 2 (2.78%) Wireless
Database & Business Intelligence
1 3 (4.17%) Power BI
1 3 (4.17%) SQL Server
1 3 (4.17%) SQL Server Analysis Services
1 3 (4.17%) SQL Server Integration Services
1 3 (4.17%) SQL Server Reporting Services
Development Applications
1 6 (8.33%) JIRA
General
1 30 (41.67%) Social Skills
2 14 (19.44%) Fire and Rescue
3 12 (16.67%) Organisational Skills
3 12 (16.67%) Telecoms
4 5 (6.94%) Inclusion and Diversity
5 4 (5.56%) Legal
6 2 (2.78%) Analytical Skills
7 1 (1.39%) Banking
7 1 (1.39%) Finance
Job Titles
1 12 (16.67%) Business Manager
1 12 (16.67%) Business Relationship Manager
1 12 (16.67%) Relationships Manager
2 11 (15.28%) Support Engineer
3 6 (8.33%) IT Engineer
3 6 (8.33%) IT Support
3 6 (8.33%) IT Support Engineer
3 6 (8.33%) Product Owner
4 5 (6.94%) 2nd Line Desktop Support
4 5 (6.94%) 2nd Line Desktop Support Engineer
4 5 (6.94%) 2nd Line Engineer
4 5 (6.94%) 2nd Line Support
4 5 (6.94%) 2nd Line Support Engineer
4 5 (6.94%) Administrator
4 5 (6.94%) Analyst
4 5 (6.94%) Desktop Engineer
4 5 (6.94%) Desktop Support
4 5 (6.94%) Desktop Support Engineer
4 5 (6.94%) Field Engineer
4 5 (6.94%) Field Support Engineer
Miscellaneous
1 12 (16.67%) Driving Licence
2 7 (9.72%) Product Ownership
3 5 (6.94%) Onboarding
4 4 (5.56%) Management Information System
5 2 (2.78%) Self-Motivation
6 1 (1.39%) Credit Risk
6 1 (1.39%) Housing Association
Operating Systems
1 12 (16.67%) Windows
2 5 (6.94%) Mac OS
3 4 (5.56%) Windows Server
4 3 (4.17%) Windows 10
Processes & Methodologies
1 18 (25.00%) Project Management
2 16 (22.22%) Problem-Solving
3 14 (19.44%) Continuous Improvement
4 13 (18.06%) Process Improvement
5 12 (16.67%) Change Management
5 12 (16.67%) Digital Transformation Strategy
5 12 (16.67%) Line Management
6 8 (11.11%) Computer Science
7 7 (9.72%) Agile
7 7 (9.72%) B2B
7 7 (9.72%) Roadmaps
7 7 (9.72%) User Experience
7 7 (9.72%) UX Design
8 6 (8.33%) Acceptance Criteria
8 6 (8.33%) E-Commerce
8 6 (8.33%) Product Roadmap
8 6 (8.33%) User Stories
9 5 (6.94%) CRM
10 4 (5.56%) ITIL
10 4 (5.56%) Service Delivery
Programming Languages
1 3 (4.17%) PowerShell
1 3 (4.17%) SQL
Qualifications
1 10 (13.89%) Degree
2 8 (11.11%) Computer Science Degree
2 8 (11.11%) DBS Check
2 8 (11.11%) Microsoft Certification
3 7 (9.72%) A+ Certification
4 5 (6.94%) MCP
Quality Assurance & Compliance
1 18 (25.00%) SLA
System Software
1 17 (23.61%) Active Directory
2 2 (2.78%) VMware Infrastructure
Systems Management
1 3 (4.17%) Nagios
1 3 (4.17%) OfficeScan
1 3 (4.17%) SCCM
1 3 (4.17%) WSUS
Vendors
1 23 (31.94%) Microsoft
2 10 (13.89%) Draytek
2 10 (13.89%) Ericsson
3 7 (9.72%) Cisco
4 4 (5.56%) VMware
5 3 (4.17%) Alcatel-Lucent
5 3 (4.17%) Centreon
5 3 (4.17%) CheckPoint
5 3 (4.17%) Fortinet
6 2 (2.78%) HP
6 2 (2.78%) NetApp
7 1 (1.39%) Salesforce