The statistics below represent IT jobs advertised across the Surrey region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 August 2016 with a comparison to same period over 2 years.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Second Line Support
Rank 128 132 167
Rank change year-on-year
+4 +35
Permanent jobs requiring a 2nd Line Support 64 86 57
As % of all permanent IT jobs located in Surrey 1.86% 1.93% 1.15%
As % of the Job Titles category 1.92% 1.98% 1.17%
Number of salaries quoted 60 85 55
Median salary £27,500 £26,500 £27,500
Median salary % change year-on-year
+3.77% -3.63%
90% offered a salary of more than £21,475 £22,500 £22,400
10% offered a salary of more than £32,950 £31,500 £38,000
UK excluding London median salary £25,500 £25,000 £24,500
% change year-on-year
+2.00% +2.04%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
3338 4347 4860
As % of all permanent IT jobs located in Surrey 97.09% 97.69% 97.83%
Number of salaries quoted 2832 3753 3985
Median salary £47,000 £43,500 £45,000
Median salary % change year-on-year
+8.04% -3.33%
90% offered a salary of more than £27,500 £25,000 £26,000
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Surrey

2nd Line Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Surrey region.

2nd Line Support Salary Trend in Surrey

2nd Line Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Surrey region over the 3 months to 24 August 2016.

2nd Line Support Salary Histogram in Surrey

2nd Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Surrey region over the 3 months to 24 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +21 15 £32,500 +20.37% 1
Farnham +1 8 £28,500 +9.61%
Epsom -3 5 £18,750 -25.74% 3
Leatherhead -2 4 £22,500 -18.18% 1
Weybridge - 2 £29,000 -
Chertsey +7 1 £25,000 -3.84% 1
Redhill +6 1 £24,500 -7.54% 1
Esher +3 1 £24,000 +2.12%
Dorking -2 1 £23,000 +4.54%
Woking -13 1 £21,250 -15.00%
Camberley - 1 £47,500 - 1
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 24 August 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring 2nd Line Support in the job title.

1 114 (84.44%) Windows
2 79 (58.52%) Active Directory
3 64 (47.41%) MS Exchange
4 53 (39.26%) Windows 7
4 53 (39.26%) MS Office
4 53 (39.26%) Microsoft
5 47 (34.81%) Windows Server
6 45 (33.33%) ITIL
7 38 (28.15%) MS Excel
7 38 (28.15%) Windows Server 2008
7 38 (28.15%) Office 365
8 37 (27.41%) MCP
9 35 (25.93%) Windows Server 2012
10 30 (22.22%) Exchange Server 2010
10 30 (22.22%) Blackberry
11 28 (20.74%) Windows 8
12 25 (18.52%) Cisco
12 25 (18.52%) VMware
13 24 (17.78%) Citrix
13 24 (17.78%) SCCM
14 23 (17.04%) ITSM
15 22 (16.30%) Microsoft Certification
16 21 (15.56%) HP
17 20 (14.81%) MCSE
18 19 (14.07%) Windows Server 2003
18 19 (14.07%) Android
19 18 (13.33%) Exchange Server 2013
19 18 (13.33%) Service Management
20 16 (11.85%) SQL
21 15 (11.11%) Exchange Server 2007

2nd Line Support Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 64 (47.41%) MS Exchange
2 30 (22.22%) Exchange Server 2010
3 18 (13.33%) Exchange Server 2013
4 15 (11.11%) Exchange Server 2007
5 6 (4.44%) Apache
6 3 (2.22%) SharePoint
7 1 (0.74%) Exchange Server 2003
7 1 (0.74%) SharePoint 2010
7 1 (0.74%) SharePoint 2013
7 1 (0.74%) SharePoint Server
7 1 (0.74%) Skype for Business
Applications
1 53 (39.26%) MS Office
2 38 (28.15%) MS Excel
3 5 (3.70%) MS PowerPoint
4 1 (0.74%) AutoCAD
Business Applications
1 5 (3.70%) SAP Oil and Gas
Cloud Services
1 38 (28.15%) Office 365
2 2 (1.48%) Microsoft Azure
3 1 (0.74%) Amazon AWS
Communications & Networking
1 13 (9.63%) Firewall
2 10 (7.41%) DNS
3 9 (6.67%) TCP/IP
3 9 (6.67%) VoIP
4 8 (5.93%) LAN
5 5 (3.70%) VPN
6 4 (2.96%) Internet
7 3 (2.22%) WAN
7 3 (2.22%) Wireless
7 3 (2.22%) WLAN
8 2 (1.48%) DHCP
8 2 (1.48%) DSL
9 1 (0.74%) 3G
9 1 (0.74%) Cisco ASA
9 1 (0.74%) GPRS
9 1 (0.74%) Intranet
9 1 (0.74%) IP Telephony
9 1 (0.74%) PSTN
9 1 (0.74%) SSL
9 1 (0.74%) Wi-Fi
Database & Business Intelligence
1 10 (7.41%) SQL Server
2 6 (4.44%) Oracle Database
3 1 (0.74%) SQL Server 2012
General
1 10 (7.41%) Manufacturing
2 7 (5.19%) Finance
3 6 (4.44%) Marketing
4 5 (3.70%) Electronics
4 5 (3.70%) Telecoms
5 2 (1.48%) Advertising
5 2 (1.48%) Retail
6 1 (0.74%) Back Office
6 1 (0.74%) Legal
Libraries, Frameworks & Software Standards
1 6 (4.44%) HTML
2 1 (0.74%) .NET
2 1 (0.74%) ODBC
Miscellaneous
1 30 (22.22%) Blackberry
2 9 (6.67%) Smartphone
3 8 (5.93%) Analytical Skills
4 5 (3.70%) Video Conferencing
5 3 (2.22%) iPhone
5 3 (2.22%) Management Information System
6 2 (1.48%) Computer Science
6 2 (1.48%) EPoS
6 2 (1.48%) User Experience
7 1 (0.74%) AS400
7 1 (0.74%) Blog
7 1 (0.74%) Client/Server
7 1 (0.74%) Data Centre
7 1 (0.74%) Driving Licence
7 1 (0.74%) iPad
7 1 (0.74%) Mathematics
Operating Systems
1 114 (84.44%) Windows
2 53 (39.26%) Windows 7
3 47 (34.81%) Windows Server
4 38 (28.15%) Windows Server 2008
5 35 (25.93%) Windows Server 2012
6 28 (20.74%) Windows 8
7 19 (14.07%) Android
7 19 (14.07%) Windows Server 2003
8 13 (9.63%) Windows 2000
8 13 (9.63%) Windows Mobile
9 11 (8.15%) Windows XP
10 8 (5.93%) Linux
10 8 (5.93%) Windows 10
11 6 (4.44%) Apple iOS
11 6 (4.44%) Unix
12 5 (3.70%) Mac OS
12 5 (3.70%) VMS
12 5 (3.70%) Windows Vista
13 3 (2.22%) Mac OS X
Processes & Methodologies
1 45 (33.33%) ITIL
2 23 (17.04%) ITSM
3 18 (13.33%) Service Management
4 8 (5.93%) Software Deployment
4 8 (5.93%) Time Management
5 6 (4.44%) Incident Management
5 6 (4.44%) ITIL V3
5 6 (4.44%) Mentoring
5 6 (4.44%) Software Delivery
6 5 (3.70%) Business Intelligence
6 5 (3.70%) Digital Marketing
6 5 (3.70%) Programme Management
6 5 (3.70%) Server Building
7 3 (2.22%) Service Delivery
7 3 (2.22%) Workflow
7 3 (2.22%) Workflow Management
8 2 (1.48%) Open Source
8 2 (1.48%) Server Patching
8 2 (1.48%) Software Distribution
8 2 (1.48%) Stakeholder Engagement
Programming Languages
1 16 (11.85%) SQL
2 6 (4.44%) JavaScript
2 6 (4.44%) Perl
2 6 (4.44%) PHP
2 6 (4.44%) PL/SQL
2 6 (4.44%) Shell Script
3 1 (0.74%) C#
3 1 (0.74%) C++
3 1 (0.74%) PowerShell
3 1 (0.74%) VBA
Qualifications
1 37 (27.41%) MCP
2 22 (16.30%) Microsoft Certification
3 20 (14.81%) MCSE
4 15 (11.11%) CCNA
4 15 (11.11%) Cisco Certification
5 13 (9.63%) Degree
6 11 (8.15%) MCSA
7 10 (7.41%) MCDST
8 3 (2.22%) A+ Certification
8 3 (2.22%) MCITP
9 1 (0.74%) CompTIA Security+
9 1 (0.74%) ITIL Certification
9 1 (0.74%) ITIL Foundation Certificate
9 1 (0.74%) MOS
9 1 (0.74%) Security+ Certification
Quality Assurance & Compliance
1 4 (2.96%) SLA
2 2 (1.48%) QA
System Software
1 79 (58.52%) Active Directory
2 14 (10.37%) XenApp
3 12 (8.89%) VMware Infrastructure
4 8 (5.93%) Hyper-V
5 3 (2.22%) VMware ESXi
6 2 (1.48%) Virtual Machines
7 1 (0.74%) Terminal Services
7 1 (0.74%) Virtual Desktop
7 1 (0.74%) vSphere
7 1 (0.74%) XenDesktop
Systems Management
1 24 (17.78%) SCCM
2 7 (5.19%) SCSM
3 5 (3.70%) Nagios
4 4 (2.96%) Backup Exec
5 1 (0.74%) Norton AntiVirus
5 1 (0.74%) SCVMM
Vendors
1 53 (39.26%) Microsoft
2 25 (18.52%) Cisco
2 25 (18.52%) VMware
3 24 (17.78%) Citrix
4 21 (15.56%) HP
5 13 (9.63%) Dell
5 13 (9.63%) Oracle
6 7 (5.19%) SolarWinds
7 6 (4.44%) Apple
7 6 (4.44%) ServiceNow
8 5 (3.70%) SAP
9 3 (2.22%) Symantec
10 2 (1.48%) LANDesk
10 2 (1.48%) SonicWALL
10 2 (1.48%) Veeam
11 1 (0.74%) Canon
11 1 (0.74%) Intel Security
11 1 (0.74%) Meraki
11 1 (0.74%) Polycom
11 1 (0.74%) Riverbed
Epsom, Surrey
Client Server
Salary: £25k to £28k + benefits
Posted: Yesterday
Epsom
Client Server
Salary: £25k to £28k + benefits
Posted: 2 days ago
Redhill, Surrey
TLP Consultancy Ltd.
Salary: Neg
Posted: 5 days ago
Leatherhead, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £25000 per annum + Excellent Benefits
Posted: 4 days ago
Chertsey, Surrey
Vantage Recruitment Solutions Ltd
Salary: From £30,000 to £35,000 per annum + 15% bonus
Posted: 4 days ago
Camberley, Surrey
Dane Partnership
Salary: Circa £28-32k negotiable dependent on experience
Posted: 4 days ago
Epsom
Hays London City Cheapside
Salary: £25000.00 - £30000.00 per annum + pension, bonus and healthcare
Posted: 13 days ago
Surrey
Annapurna HR
Salary: £30000 per annum
Posted: 15 days ago
Guildford
People Source Consulting
Salary: £35000 - £40000 per annum + on call bonus + benefits
Posted: 19 days ago