The statistics below represent IT jobs advertised across the Surrey region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Second Line Support
Rank 145 133 176
Rank change year-on-year
-12 +43
Permanent jobs requiring a 2nd Line Support 48 85 56
As % of all permanent IT jobs located in Surrey 1.31% 1.85% 1.06%
As % of the Job Titles category 1.35% 1.89% 1.09%
Number of salaries quoted 38 81 56
Median salary £27,500 £26,000 £23,500
Median salary % change year-on-year
+5.76% +10.63%
90% offered a salary of more than £22,500 £22,500 £21,500
10% offered a salary of more than £29,500 £31,000 £36,200
UK excluding London median salary £25,500 £25,000 £25,000
% change year-on-year
+2.00% -
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
3568 4509 5139
As % of all permanent IT jobs located in Surrey 97.11% 98.21% 97.27%
Number of salaries quoted 3065 3799 4272
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Surrey

2nd Line Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Surrey region.

2nd Line Support Salary Trend in Surrey

2nd Line Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Surrey region over the 3 months to 25 June 2016.

2nd Line Support Salary Histogram in Surrey

2nd Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Surrey region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +9 12 £29,000 +7.40% 2
Redhill +21 8 £27,250 +11.22%
Weybridge - 7 £25,000 - 1
Chertsey +7 5 £27,500 +5.76%
Cobham - 5 - -
Epsom 0 4 £18,750 -25.00%
Farnham -2 2 £27,000 +12.50%
Egham +36 1 £29,000 -17.14%
Leatherhead +7 1 £28,500 +3.63%
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 25 June 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring 2nd Line Support in the job title.

1 116 (86.57%) Windows
2 77 (57.46%) Microsoft
3 74 (55.22%) Active Directory
4 65 (48.51%) MS Office
5 60 (44.78%) MS Excel
6 58 (43.28%) MS Exchange
7 49 (36.57%) Windows 7
8 48 (35.82%) Windows Server 2008
9 47 (35.07%) Windows Server 2012
10 44 (32.84%) Windows Server
10 44 (32.84%) Citrix
11 29 (21.64%) VMware
12 27 (20.15%) Exchange Server 2010
12 27 (20.15%) ITIL
13 24 (17.91%) Blackberry
14 23 (17.16%) SQL
15 22 (16.42%) MCP
15 22 (16.42%) SLA
15 22 (16.42%) Windows 8
16 21 (15.67%) Office 365
16 21 (15.67%) Microsoft Certification
16 21 (15.67%) Firewall
17 20 (14.93%) DNS
17 20 (14.93%) XenApp
18 19 (14.18%) Exchange Server 2013
19 18 (13.43%) MCSE
19 18 (13.43%) Oracle
19 18 (13.43%) TCP/IP
20 16 (11.94%) VPN
20 16 (11.94%) Cisco

2nd Line Support Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 58 (43.28%) MS Exchange
2 27 (20.15%) Exchange Server 2010
3 19 (14.18%) Exchange Server 2013
4 13 (9.70%) Exchange Server 2007
5 9 (6.72%) Apache
6 4 (2.99%) Exchange Server 2003
7 3 (2.24%) Blackberry Enterprise Server
7 3 (2.24%) SharePoint
8 1 (0.75%) IBM Notes
8 1 (0.75%) Skype for Business
Applications
1 65 (48.51%) MS Office
2 60 (44.78%) MS Excel
3 10 (7.46%) MS PowerPoint
4 3 (2.24%) MS Visio
Business Applications
1 1 (0.75%) SAP Oil and Gas
Cloud Services
1 21 (15.67%) Office 365
Communications & Networking
1 21 (15.67%) Firewall
2 20 (14.93%) DNS
3 18 (13.43%) TCP/IP
4 16 (11.94%) VPN
5 14 (10.45%) VoIP
6 13 (9.70%) LAN
7 8 (5.97%) 3G
7 8 (5.97%) DSL
7 8 (5.97%) HSPA
8 6 (4.48%) WAN
9 3 (2.24%) DHCP
9 3 (2.24%) Internet
9 3 (2.24%) SSL
9 3 (2.24%) Wireless
9 3 (2.24%) WLAN
10 2 (1.49%) Wi-Fi
11 1 (0.75%) GPRS
11 1 (0.75%) Intranet
11 1 (0.75%) PSTN
11 1 (0.75%) SAN
Database & Business Intelligence
1 11 (8.21%) SQL Server
2 9 (6.72%) Oracle Database
3 1 (0.75%) SQL Server 2012
General
1 10 (7.46%) Finance
2 7 (5.22%) Manufacturing
3 4 (2.99%) Advertising
4 2 (1.49%) Marketing
4 2 (1.49%) Retail
4 2 (1.49%) Russian Language
5 1 (0.75%) Back Office
5 1 (0.75%) Electronics
5 1 (0.75%) Legal
5 1 (0.75%) Telecoms
Libraries, Frameworks & Software Standards
1 9 (6.72%) HTML
2 1 (0.75%) ODBC
Miscellaneous
1 24 (17.91%) Blackberry
2 15 (11.19%) Video Conferencing
3 13 (9.70%) Analytical Skills
4 12 (8.96%) Smartphone
5 3 (2.24%) iPhone
5 3 (2.24%) Management Information System
5 3 (2.24%) User Experience
6 2 (1.49%) Driving Licence
7 1 (0.75%) AS400
7 1 (0.75%) Client/Server
7 1 (0.75%) Computer Science
7 1 (0.75%) Data Centre
7 1 (0.75%) EPoS
7 1 (0.75%) iPad
Operating Systems
1 116 (86.57%) Windows
2 49 (36.57%) Windows 7
3 48 (35.82%) Windows Server 2008
4 47 (35.07%) Windows Server 2012
5 44 (32.84%) Windows Server
6 22 (16.42%) Windows 8
7 14 (10.45%) Windows XP
8 10 (7.46%) Android
9 9 (6.72%) Unix
9 9 (6.72%) Windows Server 2003
10 8 (5.97%) Apple iOS
11 6 (4.48%) Mac OS
11 6 (4.48%) Windows Vista
12 5 (3.73%) Windows 10
13 4 (2.99%) Linux
14 3 (2.24%) Mac OS X
15 1 (0.75%) VMS
15 1 (0.75%) Windows Phone
Processes & Methodologies
1 27 (20.15%) ITIL
2 10 (7.46%) ITSM
3 9 (6.72%) Software Delivery
3 9 (6.72%) Time Management
4 7 (5.22%) Mentoring
5 6 (4.48%) Incident Management
5 6 (4.48%) Kalman Filter
5 6 (4.48%) Service Delivery
5 6 (4.48%) Web Filtering
6 5 (3.73%) Service Management
7 4 (2.99%) Application Packaging
7 4 (2.99%) Business Continuity
7 4 (2.99%) Change Management
7 4 (2.99%) Patch Management
7 4 (2.99%) Software Deployment
8 2 (1.49%) Open Source
8 2 (1.49%) Server Patching
8 2 (1.49%) Software Distribution
8 2 (1.49%) Stakeholder Management
9 1 (0.75%) Programme Management
Programming Languages
1 23 (17.16%) SQL
2 9 (6.72%) JavaScript
2 9 (6.72%) Perl
2 9 (6.72%) PHP
2 9 (6.72%) PL/SQL
2 9 (6.72%) Shell Script
3 3 (2.24%) C++
3 3 (2.24%) VBA
Qualifications
1 22 (16.42%) MCP
2 21 (15.67%) Microsoft Certification
3 18 (13.43%) MCSE
4 14 (10.45%) Degree
5 12 (8.96%) MCDST
6 8 (5.97%) MCSA
7 4 (2.99%) A+ Certification
8 2 (1.49%) CCNA
8 2 (1.49%) Cisco Certification
9 1 (0.75%) ITIL Foundation Certificate
9 1 (0.75%) MOS
Quality Assurance & Compliance
1 22 (16.42%) SLA
2 3 (2.24%) QA
System Software
1 74 (55.22%) Active Directory
2 20 (14.93%) XenApp
3 15 (11.19%) VMware Infrastructure
4 13 (9.70%) Hyper-V
5 8 (5.97%) Terminal Services
6 3 (2.24%) Virtual Servers
6 3 (2.24%) XenDesktop
7 2 (1.49%) Virtual Machines
7 2 (1.49%) VMware ESXi
7 2 (1.49%) vSphere
8 1 (0.75%) Virtual Desktop
8 1 (0.75%) VMware ESX
Systems Management
1 11 (8.21%) Backup Exec
2 9 (6.72%) SCCM
3 7 (5.22%) SCSM
4 1 (0.75%) Nagios
4 1 (0.75%) Norton AntiVirus
4 1 (0.75%) SCVMM
Vendors
1 77 (57.46%) Microsoft
2 44 (32.84%) Citrix
3 29 (21.64%) VMware
4 18 (13.43%) Oracle
5 16 (11.94%) Cisco
6 12 (8.96%) HP
7 8 (5.97%) BT
7 8 (5.97%) SolarWinds
7 8 (5.97%) Symantec
8 7 (5.22%) Juniper
8 7 (5.22%) LANDesk
9 5 (3.73%) SonicWALL
10 4 (2.99%) Apple
11 3 (2.24%) Adobe
11 3 (2.24%) Dell
11 3 (2.24%) Mitel
12 2 (1.49%) Avaya
12 2 (1.49%) Veeam
13 1 (0.75%) CommVault
13 1 (0.75%) NetApp
Guildford, Surrey
Ashdown IT
Salary: £28000 per annum + full IT training
Posted: 5 days ago
Weybridge, Surrey
Sanderson
Salary: £25000.00 - £33000 per annum + Benefits
Posted: 16 days ago
Guildford
People Source Consulting
Salary: £35000 - £40000 per annum + on call bonus + benefits
Posted: 16 days ago