The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 137 185 150
Rank change year-on-year
+48 -35
Permanent jobs requiring a 2nd Line Support 81 45 71
As % of all permanent IT jobs located in Surrey 1.75% 0.86% 1.35%
As % of the Job Titles category 1.81% 0.90% 1.41%
Number of salaries quoted 79 44 70
Average salary £25,500 £23,500 £30,000
Average salary % change year-on-year
+8.51% -21.66%
90% offered a salary of more than £22,500 £21,500 £22,450
10% offered a salary of more than £31,300 £35,000 £31,150
UK excluding London average salary £25,000 £25,000 £25,000
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4474 5006 5024
As % of all permanent IT jobs located in Surrey 96.44% 95.66% 95.75%
Number of salaries quoted 3781 4158 4101
Average salary £45,000 £45,000 £42,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £25,000 £26,500 £26,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Surrey

2nd Line Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Surrey region.

2nd Line Support Salary Trend in Surrey

2nd Line Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Surrey region over the 3 months to 7 July 2015.

2nd Line Support Salary Histogram in Surrey

2nd Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Surrey region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking +31 19 £22,500 -
Leatherhead - 15 £27,500 -
Chertsey +10 9 £26,000 -16.12%
Guildford +13 8 £27,000 +20.00%
Redhill - 5 £24,500 -
Dorking +9 4 £23,750 -15.17% 1
Reigate +16 3 £33,750 +17.39%
Walton-on-Thames - 3 £25,000 -
Epsom - 3 £25,000 -
Egham -5 2 £37,000 +32.14%
Farnham - 1 £24,000 -
Oxted - 1 £29,000 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Surrey

For the 6 months to 7 July 2015, IT jobs across the Surrey region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 105 (70.95%) Windows
2 92 (62.16%) Microsoft
3 82 (55.41%) Active Directory
4 55 (37.16%) MS Excel
5 50 (33.78%) VMware
6 49 (33.11%) ITIL
7 48 (32.43%) Windows Server 2008
8 46 (31.08%) Windows 7
8 46 (31.08%) MS Exchange
9 45 (30.41%) Citrix
10 40 (27.03%) LAN
11 38 (25.68%) Firewall
12 35 (23.65%) Windows Server 2003
13 33 (22.30%) MS Office
14 31 (20.95%) WAN
14 31 (20.95%) Cisco
14 31 (20.95%) DNS
15 29 (19.59%) Hyper-V
15 29 (19.59%) VMware Infrastructure
16 28 (18.92%) Windows Server 2012
17 26 (17.57%) TCP/IP
18 22 (14.86%) VPN
19 21 (14.19%) Microsoft Certification
20 20 (13.51%) DHCP
20 20 (13.51%) Exchange Server 2010
21 19 (12.84%) Analytical Skills
21 19 (12.84%) XenApp
21 19 (12.84%) SQL Server
21 19 (12.84%) Blackberry
22 18 (12.16%) A+ Certification

2nd Line Support
Top Related IT Skills in Surrey by Category

For the 6 months to 7 July 2015, IT jobs across the Surrey region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 46 (31.08%) MS Exchange
2 20 (13.51%) Exchange Server 2010
3 13 (8.78%) Exchange Server 2013
4 9 (6.08%) IIS
5 8 (5.41%) SharePoint
6 7 (4.73%) Blackberry Enterprise Server
6 7 (4.73%) CMS
7 5 (3.38%) Apache
8 4 (2.70%) Commerce Server
9 3 (2.03%) Exchange Server 2007
10 2 (1.35%) WebLogic
11 1 (0.68%) Tomcat
11 1 (0.68%) JBoss
11 1 (0.68%) SharePoint Server
Applications
1 55 (37.16%) MS Excel
2 33 (22.30%) MS Office
3 12 (8.11%) MS PowerPoint
Business Applications
1 1 (0.68%) Infor CRM
Cloud Services
1 13 (8.78%) Office 365
2 6 (4.05%) Amazon AWS
3 3 (2.03%) Microsoft Azure
Communications & Networking
1 40 (27.03%) LAN
2 38 (25.68%) Firewall
3 31 (20.95%) WAN
3 31 (20.95%) DNS
4 26 (17.57%) TCP/IP
5 22 (14.86%) VPN
6 20 (13.51%) DHCP
7 17 (11.49%) VoIP
8 14 (9.46%) Internet
8 14 (9.46%) VLAN
9 12 (8.11%) SAN
10 8 (5.41%) NAS
11 6 (4.05%) Intranet
12 4 (2.70%) Wireless
13 3 (2.03%) IPsec
13 3 (2.03%) Network Security
13 3 (2.03%) Broadband
13 3 (2.03%) SSL
14 2 (1.35%) IPv4
14 2 (1.35%) IPv6
Database & Business Intelligence
1 19 (12.84%) SQL Server
2 1 (0.68%) DB2
2 1 (0.68%) RDBMS
2 1 (0.68%) PostgreSQL
2 1 (0.68%) Relational Database
2 1 (0.68%) MySQL
Development Applications
1 1 (0.68%) JIRA
General
1 18 (12.16%) Finance
2 11 (7.43%) Electronics
3 10 (6.76%) Marketing
4 2 (1.35%) Telecoms
4 2 (1.35%) Law
5 1 (0.68%) Legal
5 1 (0.68%) Manufacturing
5 1 (0.68%) Retail
5 1 (0.68%) French Language
5 1 (0.68%) German Language
Libraries, Frameworks & Software Standards
1 8 (5.41%) .NET
2 6 (4.05%) .NET Framework
3 3 (2.03%) HTML
4 1 (0.68%) CSS
4 1 (0.68%) XML
Miscellaneous
1 19 (12.84%) Blackberry
1 19 (12.84%) Analytical Skills
2 14 (9.46%) Data Centre
3 7 (4.73%) Management Information System
4 4 (2.70%) iPhone
4 4 (2.70%) iPad
5 3 (2.03%) Mainframe
6 2 (1.35%) Video Conferencing
7 1 (0.68%) Mobile App
7 1 (0.68%) Smartphone
7 1 (0.68%) PDA
7 1 (0.68%) Statistics
Operating Systems
1 105 (70.95%) Windows
2 48 (32.43%) Windows Server 2008
3 46 (31.08%) Windows 7
4 35 (23.65%) Windows Server 2003
5 28 (18.92%) Windows Server 2012
6 17 (11.49%) Windows XP
7 16 (10.81%) Windows 8
8 14 (9.46%) Linux
9 13 (8.78%) Android
10 9 (6.08%) Mac OS X
11 8 (5.41%) Apple iOS
12 7 (4.73%) UNIX
13 3 (2.03%) Windows Vista
14 1 (0.68%) Ubuntu
14 1 (0.68%) Windows 2000
14 1 (0.68%) Red Hat Enterprise Linux
Processes & Methodologies
1 49 (33.11%) ITIL
2 16 (10.81%) Problem Management
3 11 (7.43%) Project Planning
4 10 (6.76%) Root Cause Analysis
4 10 (6.76%) Digital Marketing
4 10 (6.76%) Project Management
4 10 (6.76%) Service Management
5 7 (4.73%) Incident Management
6 4 (2.70%) Load Balancing
6 4 (2.70%) Service Delivery
6 4 (2.70%) Agile Software Development
6 4 (2.70%) Asset Management
7 3 (2.03%) Disaster Recovery
8 2 (1.35%) Information Security
8 2 (1.35%) Time Management
8 2 (1.35%) Capacity Planning
8 2 (1.35%) ITIL V3
8 2 (1.35%) CRM
8 2 (1.35%) Server Building
8 2 (1.35%) Mobile Device Management
Programming Languages
1 14 (9.46%) SQL
2 2 (1.35%) VBA
2 2 (1.35%) C
2 2 (1.35%) C++
3 1 (0.68%) Java
3 1 (0.68%) PHP
3 1 (0.68%) PL/SQL
3 1 (0.68%) PowerShell
3 1 (0.68%) Bash Shell
3 1 (0.68%) R
Qualifications
1 21 (14.19%) Microsoft Certification
2 18 (12.16%) A+ Certification
3 17 (11.49%) MCP
4 14 (9.46%) MCSE
5 11 (7.43%) Degree
6 10 (6.76%) CCNA
6 10 (6.76%) Cisco Certification
7 9 (6.08%) VMware Certified Professional (VCP)
8 5 (3.38%) CCNP
9 4 (2.70%) SAP Certification
10 3 (2.03%) MCTS
11 2 (1.35%) Security Cleared
11 2 (1.35%) MCSA
12 1 (0.68%) CCDP
12 1 (0.68%) MCITP
Quality Assurance & Compliance
1 12 (8.11%) SLA
2 4 (2.70%) ISO/IEC 27001
2 4 (2.70%) ISO 9001
System Software
1 82 (55.41%) Active Directory
2 29 (19.59%) VMware Infrastructure
2 29 (19.59%) Hyper-V
3 19 (12.84%) XenApp
4 17 (11.49%) XenDesktop
5 10 (6.76%) Citrix Presentation Server
6 6 (4.05%) vSphere
6 6 (4.05%) Terminal Services
7 5 (3.38%) Terminal Server
8 3 (2.03%) VMware ESXi
9 2 (1.35%) vCloud
9 2 (1.35%) VMware Server
9 2 (1.35%) XenServer
Systems Management
1 14 (9.46%) SCCM
2 3 (2.03%) DameWare
3 2 (1.35%) Backup Exec
4 1 (0.68%) WSUS
4 1 (0.68%) Hyperic
4 1 (0.68%) Norton AntiVirus
Vendors
1 92 (62.16%) Microsoft
2 50 (33.78%) VMware
3 45 (30.41%) Citrix
4 31 (20.95%) Cisco
5 17 (11.49%) HP
5 17 (11.49%) Apple
6 5 (3.38%) Symantec
7 4 (2.70%) Remedy
7 4 (2.70%) Altiris
7 4 (2.70%) SAP
7 4 (2.70%) Veritas
7 4 (2.70%) SonicWALL
7 4 (2.70%) MobileIron
8 3 (2.03%) Oracle
8 3 (2.03%) Dell
8 3 (2.03%) AppSense
9 2 (1.35%) DataSynapse
9 2 (1.35%) TOWER Software
9 2 (1.35%) JD Edwards
9 2 (1.35%) Draytek
West Byfleet, Surrey
Bowerford Associates Ltd
Salary: From £27,000 to £28,000 per annum Great Benefits
Posted: 4 days ago
Dorking, Surrey
Senitor Associates
Salary: £24000 per annum
Posted: 5 days ago