The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Second Line Support
Rank 127 169 179
Rank change year-on-year
+42 +10
Permanent jobs requiring a 2nd Line Support 72 50 47
As % of all permanent IT jobs located in Surrey 1.64% 0.98% 0.88%
As % of the Job Titles category 1.71% 1.02% 0.93%
Number of salaries quoted 66 50 47
Average salary £26,000 £23,500 £28,500
Average salary % change year-on-year
+10.63% -17.54%
90% offered a salary of more than £22,500 £21,000 £21,300
10% offered a salary of more than £36,500 £36,500 £32,500
UK excluding London average salary £24,500 £24,500 £25,000
% change year-on-year
- -2.00%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4212 4890 5076
As % of all permanent IT jobs located in Surrey 96.10% 95.45% 95.45%
Number of salaries quoted 3501 4022 4093
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £25,000 £25,000 £27,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Surrey

2nd Line Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Surrey region.

2nd Line Support Salary Trend in Surrey

2nd Line Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Surrey region over the 3 months to 22 May 2015.

2nd Line Support Salary Histogram in Surrey

2nd Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Surrey region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking +23 15 £22,500 - 2
Guildford +15 13 £27,500 +22.22% 1
Leatherhead - 9 £27,500 - 1
Chertsey +10 6 £26,000 +6.12%
Staines - 4 £36,500 - 1
Walton-on-Thames - 4 £25,000 -
Egham -3 3 - -
Redhill - 3 £24,500 -
Epsom +7 2 £29,250 +36.04% 1
Godalming - 2 £24,000 -
Dorking +2 1 £25,000 -10.71%
Farnham - 1 £24,000 -
Reigate - 1 £27,500 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Surrey

For the 6 months to 22 May 2015, IT jobs across the Surrey region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 88 (73.33%) Windows
2 74 (61.67%) Microsoft
3 63 (52.50%) Active Directory
4 45 (37.50%) MS Excel
5 41 (34.17%) ITIL
6 40 (33.33%) Windows 7
7 34 (28.33%) Firewall
7 34 (28.33%) VMware
8 33 (27.50%) Citrix
8 33 (27.50%) Windows Server 2008
9 29 (24.17%) LAN
10 28 (23.33%) DNS
10 28 (23.33%) MS Office
11 27 (22.50%) MS Exchange
11 27 (22.50%) Windows Server 2003
12 25 (20.83%) Cisco
13 23 (19.17%) WAN
14 22 (18.33%) Hyper-V
15 21 (17.50%) TCP/IP
16 20 (16.67%) MCP
17 19 (15.83%) VPN
17 19 (15.83%) HP
17 19 (15.83%) VMware Infrastructure
18 18 (15.00%) Blackberry
18 18 (15.00%) Finance
19 17 (14.17%) DHCP
19 17 (14.17%) SQL Server
20 16 (13.33%) XenApp
20 16 (13.33%) XenDesktop
20 16 (13.33%) Windows Server 2012

2nd Line Support
Top Related IT Skills in Surrey by Category

For the 6 months to 22 May 2015, IT jobs across the Surrey region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (22.50%) MS Exchange
2 10 (8.33%) Exchange Server 2010
2 10 (8.33%) CMS
2 10 (8.33%) IIS
3 8 (6.67%) Blackberry Enterprise Server
4 7 (5.83%) Commerce Server
4 7 (5.83%) Exchange Server 2013
5 6 (5.00%) SharePoint
6 5 (4.17%) Apache
6 5 (4.17%) WebLogic
7 2 (1.67%) WebSphere
7 2 (1.67%) Exchange Server 2007
8 1 (0.83%) Tomcat
8 1 (0.83%) JBoss
8 1 (0.83%) SharePoint Server
Applications
1 45 (37.50%) MS Excel
2 28 (23.33%) MS Office
3 12 (10.00%) MS PowerPoint
Business Applications
1 2 (1.67%) BASE24
Cloud Services
1 11 (9.17%) Office 365
2 7 (5.83%) Amazon AWS
3 1 (0.83%) Microsoft Azure
Communications & Networking
1 34 (28.33%) Firewall
2 29 (24.17%) LAN
3 28 (23.33%) DNS
4 23 (19.17%) WAN
5 21 (17.50%) TCP/IP
6 19 (15.83%) VPN
7 17 (14.17%) DHCP
8 14 (11.67%) VoIP
8 14 (11.67%) Internet
9 12 (10.00%) SAN
10 11 (9.17%) NAS
11 8 (6.67%) VLAN
12 5 (4.17%) Intranet
13 3 (2.50%) Broadband
14 2 (1.67%) Wireless
14 2 (1.67%) IPsec
14 2 (1.67%) Extranet
14 2 (1.67%) SSL
15 1 (0.83%) ADSL
15 1 (0.83%) SNMP
Database & Business Intelligence
1 17 (14.17%) SQL Server
2 1 (0.83%) MySQL
2 1 (0.83%) DB2
2 1 (0.83%) RDBMS
2 1 (0.83%) PostgreSQL
2 1 (0.83%) Relational Database
General
1 18 (15.00%) Finance
2 10 (8.33%) Marketing
3 7 (5.83%) Electronics
4 2 (1.67%) Law
4 2 (1.67%) Back Office
5 1 (0.83%) Telecoms
5 1 (0.83%) Legal
5 1 (0.83%) Manufacturing
5 1 (0.83%) Retail
Libraries, Frameworks & Software Standards
1 10 (8.33%) .NET
2 9 (7.50%) .NET Framework
3 2 (1.67%) WebSphere MQ
3 2 (1.67%) HTML
Miscellaneous
1 18 (15.00%) Blackberry
2 15 (12.50%) Analytical Skills
3 11 (9.17%) Management Information System
4 3 (2.50%) Mainframe
5 2 (1.67%) iPad
5 2 (1.67%) iPhone
5 2 (1.67%) Video Conferencing
5 2 (1.67%) Clustering
5 2 (1.67%) Client/Server
6 1 (0.83%) Mobile App
6 1 (0.83%) Statistics
6 1 (0.83%) Smartphone
6 1 (0.83%) PDA
Operating Systems
1 88 (73.33%) Windows
2 40 (33.33%) Windows 7
3 33 (27.50%) Windows Server 2008
4 27 (22.50%) Windows Server 2003
5 16 (13.33%) Windows Server 2012
6 14 (11.67%) Linux
7 12 (10.00%) UNIX
7 12 (10.00%) Windows XP
8 11 (9.17%) Windows 8
9 9 (7.50%) Mac OS X
10 8 (6.67%) Apple iOS
11 7 (5.83%) Android
12 3 (2.50%) Windows Vista
13 1 (0.83%) Windows 2000
13 1 (0.83%) Red Hat Enterprise Linux
13 1 (0.83%) Ubuntu
Processes & Methodologies
1 41 (34.17%) ITIL
2 12 (10.00%) Problem Management
3 11 (9.17%) Project Planning
4 10 (8.33%) Digital Marketing
4 10 (8.33%) Project Management
4 10 (8.33%) Service Management
5 7 (5.83%) Agile Software Development
5 7 (5.83%) Load Balancing
6 6 (5.00%) Incident Management
6 6 (5.00%) Root Cause Analysis
7 3 (2.50%) Service Delivery
7 3 (2.50%) Change Management
7 3 (2.50%) Line Management
7 3 (2.50%) Asset Management
8 2 (1.67%) Capacity Planning
8 2 (1.67%) Time Management
8 2 (1.67%) Mobile Device Management
9 1 (0.83%) ERP
9 1 (0.83%) E-Commerce
9 1 (0.83%) CRM
Programming Languages
1 13 (10.83%) SQL
2 2 (1.67%) Perl
3 1 (0.83%) PHP
3 1 (0.83%) PL/SQL
3 1 (0.83%) Java
3 1 (0.83%) PowerShell
3 1 (0.83%) Bash Shell
Qualifications
1 20 (16.67%) MCP
2 14 (11.67%) A+ Certification
3 13 (10.83%) Microsoft Certification
4 10 (8.33%) MCSE
5 9 (7.50%) Degree
6 7 (5.83%) SAP Certification
7 4 (3.33%) VMware Certified Professional (VCP)
7 4 (3.33%) Cisco Certification
7 4 (3.33%) CCNA
8 2 (1.67%) MCTS
8 2 (1.67%) Security Cleared
8 2 (1.67%) CCNP
8 2 (1.67%) MCSA
9 1 (0.83%) MCITP
Quality Assurance & Compliance
1 8 (6.67%) SLA
2 7 (5.83%) ISO 9001
2 7 (5.83%) ISO/IEC 27001
3 2 (1.67%) ISO 8583
System Software
1 63 (52.50%) Active Directory
2 22 (18.33%) Hyper-V
3 19 (15.83%) VMware Infrastructure
4 16 (13.33%) XenApp
4 16 (13.33%) XenDesktop
5 10 (8.33%) Citrix Presentation Server
6 5 (4.17%) Terminal Services
7 4 (3.33%) vSphere
8 2 (1.67%) VMware Server
8 2 (1.67%) vCloud
9 1 (0.83%) Terminal Server
9 1 (0.83%) VMware ESXi
Systems Management
1 13 (10.83%) SCCM
2 2 (1.67%) DameWare
2 2 (1.67%) Tivoli
2 2 (1.67%) Control-M
3 1 (0.83%) Norton AntiVirus
3 1 (0.83%) Hyperic
3 1 (0.83%) WSUS
Vendors
1 74 (61.67%) Microsoft
2 34 (28.33%) VMware
3 33 (27.50%) Citrix
4 25 (20.83%) Cisco
5 19 (15.83%) HP
6 11 (9.17%) Apple
7 8 (6.67%) Symantec
8 7 (5.83%) Veritas
8 7 (5.83%) SAP
9 6 (5.00%) Oracle
10 4 (3.33%) MobileIron
11 3 (2.50%) AppSense
11 3 (2.50%) Altiris
12 2 (1.67%) SonicWALL
12 2 (1.67%) Ab Initio
12 2 (1.67%) Dell
13 1 (0.83%) Red Hat
13 1 (0.83%) JD Edwards
13 1 (0.83%) Remedy
13 1 (0.83%) Aerohive Networks
Guildford, Surrey
Senitor Associates
Salary: £26000 per annum
Posted: 2 days ago
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £40,000 per annum £35,000 to £40,000 Negotiable + 10%
Posted: 2 days ago
Woking, Surrey
Stott and May
Posted: 2 days ago
Surrey
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 3 days ago
Richmond, Surrey
Involved Solutions Ltd
Salary: £32000 - £37000 per annum + Excellent Benefits
Posted: 5 days ago
Woking, Surrey
Broady Limited
Salary: From £22,000 to £27,000 per annum + overtime + benefits
Posted: 5 days ago
Epsom, Surrey
IT Talent Solutions
Salary: From £22,000 to £25,000 per annum
Posted: 5 days ago
Leatherhead, Surrey
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum
Posted: 6 days ago
Ashtead, Surrey
Longcross Group Ltd
Salary: £22,000 per annum
Posted: 23 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £26,000 to £30,000 per annum + 29 days + share ops scheme + pensi
Posted: 24 days ago