The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Surrey region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 168 182 186
Rank change year-on-year
+14 +4
Permanent jobs requiring a 2nd Line Support 53 37 50
As % of all permanent IT jobs located in Surrey 0.99% 0.69% 0.82%
As % of the Job Titles category 1.04% 0.72% 0.86%
Number of salaries quoted 51 37 48
Average salary £23,750 £26,500 £26,000
Average salary % change year-on-year
-10.37% +1.92%
90% offered a salary of more than £21,000 £21,300 £24,000
10% offered a salary of more than £35,000 £31,000 £33,000
UK excluding London average salary £24,000 £24,500 £24,000
% change year-on-year
-2.04% +2.08%
Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
5084 5125 5812
As % of all permanent IT jobs located in Surrey 95.06% 95.87% 95.39%
Number of salaries quoted 4141 4059 5094
Average salary £45,000 £41,000 £44,500
Average salary % change year-on-year
+9.75% -7.86%
90% offered a salary of more than £25,000 £25,000 £27,500
10% offered a salary of more than £60,000 £65,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
2nd Line Support
South East

2nd Line Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Surrey

2nd Line Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Surrey region.

2nd Line Support Salary Trend in Surrey

2nd Line Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Surrey region over the 3 months to 16 April 2014.

2nd Line Support Salary Histogram in Surrey

2nd Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Surrey region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Woking -11 11 £30,000 +25.00% 1
Guildford +2 7 £22,500 -4.88% 1
Epsom - 4 £21,500 -
Camberley +6 3 £24,000 -22.58%
Weybridge - 2 £23,750 -
Chertsey -16 1 £24,500 +4.25%
Godalming - 1 £20,500 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Surrey

For the 6 months to 16 April 2014, IT jobs across the Surrey region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 78 (69.64%) Windows
2 67 (59.82%) Active Directory
3 50 (44.64%) MS Exchange
3 50 (44.64%) Windows Server 2008
4 49 (43.75%) Microsoft
5 38 (33.93%) Windows XP
6 29 (25.89%) Citrix
6 29 (25.89%) VMware
7 28 (25.00%) Firewall
7 28 (25.00%) ITIL
7 28 (25.00%) Windows 7
8 27 (24.11%) Windows Server 2003
9 26 (23.21%) Cisco
10 24 (21.43%) DNS
10 24 (21.43%) Microsoft Certification
11 22 (19.64%) MS Office
11 22 (19.64%) Exchange Server 2010
12 21 (18.75%) MS Excel
13 20 (17.86%) TCP/IP
13 20 (17.86%) VMware Infrastructure
14 19 (16.96%) Exchange Server 2003
14 19 (16.96%) Exchange Server 2007
15 18 (16.07%) VPN
16 17 (15.18%) Terminal Services
17 14 (12.50%) Blackberry
18 12 (10.71%) Windows Server 2012
19 11 (9.82%) Apple
19 11 (9.82%) Cisco Certification
19 11 (9.82%) CCNA
19 11 (9.82%) Linux

2nd Line Support
Top Related IT Skills in Surrey by Category

For the 6 months to 16 April 2014, IT jobs across the Surrey region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 50 (44.64%) MS Exchange
2 22 (19.64%) Exchange Server 2010
3 19 (16.96%) Exchange Server 2003
3 19 (16.96%) Exchange Server 2007
4 10 (8.93%) SharePoint
5 9 (8.04%) CMS
5 9 (8.04%) Joomla!
5 9 (8.04%) ColdFusion
5 9 (8.04%) Drupal
5 9 (8.04%) WordPress
6 8 (7.14%) Blackberry Enterprise Server
7 6 (5.36%) SharePoint 2010
8 3 (2.68%) IIS
9 2 (1.79%) Lync
10 1 (0.89%) Exchange Server 2013
Applications
1 22 (19.64%) MS Office
2 21 (18.75%) MS Excel
3 1 (0.89%) MS Visio
Cloud Services
1 2 (1.79%) Office 365
Communications & Networking
1 28 (25.00%) Firewall
2 24 (21.43%) DNS
3 20 (17.86%) TCP/IP
4 18 (16.07%) VPN
5 8 (7.14%) LAN
6 7 (6.25%) VoIP
6 7 (6.25%) ADSL
7 3 (2.68%) Wi-Fi
7 3 (2.68%) SAN
7 3 (2.68%) WAN
7 3 (2.68%) DHCP
7 3 (2.68%) Cisco Nexus
8 2 (1.79%) Network Security
8 2 (1.79%) VLAN
9 1 (0.89%) BGP
9 1 (0.89%) MPLS
Database & Business Intelligence
1 4 (3.57%) SQL Server
2 3 (2.68%) SQL Server 2008
2 3 (2.68%) SQL Server 2012
Development Applications
1 9 (8.04%) Subversion
General
1 10 (8.93%) Telecoms
1 10 (8.93%) Finance
2 5 (4.46%) Law
2 5 (4.46%) Legal
3 2 (1.79%) Banking
4 1 (0.89%) Retail
Libraries, Frameworks & Software Standards
1 9 (8.04%) ASP.NET
1 9 (8.04%) CSS
1 9 (8.04%) HTML
1 9 (8.04%) .NET
1 9 (8.04%) jQuery
2 8 (7.14%) XHTML
Miscellaneous
1 14 (12.50%) Blackberry
2 7 (6.25%) Fat Client
2 7 (6.25%) Thin Client
3 1 (0.89%) Management Information System
3 1 (0.89%) EPoS
3 1 (0.89%) LIMS
Operating Systems
1 78 (69.64%) Windows
2 50 (44.64%) Windows Server 2008
3 38 (33.93%) Windows XP
4 28 (25.00%) Windows 7
5 27 (24.11%) Windows Server 2003
6 12 (10.71%) Windows Server 2012
7 11 (9.82%) Linux
8 5 (4.46%) Windows 8
9 4 (3.57%) Mac OS
9 4 (3.57%) Windows 2000 Server
10 2 (1.79%) Red Hat Enterprise Linux
10 2 (1.79%) UNIX
11 1 (0.89%) Windows 2000
11 1 (0.89%) AIX
11 1 (0.89%) Solaris
Processes & Methodologies
1 28 (25.00%) ITIL
2 9 (8.04%) Content Management
2 9 (8.04%) SEO
3 8 (7.14%) Web Accessibility
4 7 (6.25%) Service Management
5 5 (4.46%) Service Delivery
5 5 (4.46%) Document Management
6 3 (2.68%) CRM
7 2 (1.79%) Software Testing
8 1 (0.89%) Logistics
8 1 (0.89%) Problem Management
8 1 (0.89%) DRM
8 1 (0.89%) Root Cause Analysis
8 1 (0.89%) Service Desk Management
Programming Languages
1 9 (8.04%) PHP
2 7 (6.25%) SQL
3 2 (1.79%) C
4 1 (0.89%) JavaScript
Qualifications
1 24 (21.43%) Microsoft Certification
2 11 (9.82%) Cisco Certification
2 11 (9.82%) CCNA
3 9 (8.04%) MCITP
4 8 (7.14%) MCTS
5 7 (6.25%) CCA
5 7 (6.25%) Citrix Certification
5 7 (6.25%) MCSE
6 5 (4.46%) MCP
7 3 (2.68%) A+ Certification
7 3 (2.68%) Security Cleared
8 2 (1.79%) HP AIS
8 2 (1.79%) HP ASE
8 2 (1.79%) HP MASE
8 2 (1.79%) MCSA
8 2 (1.79%) Check Point Certification
8 2 (1.79%) ITIL Certification
8 2 (1.79%) Degree
8 2 (1.79%) VMware Certified Professional (VCP)
8 2 (1.79%) MOS
Quality Assurance & Compliance
1 4 (3.57%) SLA
System Software
1 67 (59.82%) Active Directory
2 20 (17.86%) VMware Infrastructure
3 17 (15.18%) Terminal Services
4 8 (7.14%) XenApp
5 6 (5.36%) Hyper-V
6 3 (2.68%) vSphere
7 1 (0.89%) VMware Server
7 1 (0.89%) XenDesktop
Systems Management
1 9 (8.04%) Backup Exec
1 9 (8.04%) SCCM
2 7 (6.25%) Norton AntiVirus
3 6 (5.36%) ServiceCenter
4 5 (4.46%) DameWare
5 3 (2.68%) SCOM
6 1 (0.89%) Symantec Endpoint Protection
Vendors
1 49 (43.75%) Microsoft
2 29 (25.89%) Citrix
2 29 (25.89%) VMware
3 26 (23.21%) Cisco
4 11 (9.82%) Apple
5 9 (8.04%) Veeam
6 8 (7.14%) Symantec
7 6 (5.36%) Oracle
7 6 (5.36%) JD Edwards
7 6 (5.36%) Peregrine
8 3 (2.68%) WatchGuard
8 3 (2.68%) NetApp
8 3 (2.68%) CheckPoint
9 2 (1.79%) Kaspersky
9 2 (1.79%) Red Hat
9 2 (1.79%) IBM
9 2 (1.79%) HP
9 2 (1.79%) Dell
10 1 (0.89%) Nimsoft
Surrey
BARCLAY ANDERSON LIMITED
Salary: From £25,000 to £30,000 per annum + Benefits Package
Posted: 15 hours ago
Surrey
Millshill Recruitment Ltd
Salary: From £23,000 to £28,000 per annum
Posted: 5 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £25,000 to £30,000 per annum + 29 days + Share Ops + Pension + mo
Posted: 22 days ago
Woking
Premier Group
Salary: £30000 - £40000 per annum
Posted: 27 days ago