2nd Line Support Jobs in Surrey

Second Line Support
South East > Surrey

The median Second Line Support salary in Surrey is £37,500 per year according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 130 126 181
Rank change year-on-year -4 +55 -49
Permanent jobs requiring a 2nd Line Support 21 38 33
As % of all permanent jobs advertised in Surrey 0.83% 1.55% 0.95%
As % of the Job Titles category 0.92% 1.65% 0.99%
Number of salaries quoted 21 33 31
10th Percentile £24,000 £26,250 £25,750
25th Percentile £28,000 £30,500 £26,125
Median annual salary (50th Percentile) £37,500 £35,000 £27,500
Median % change year-on-year +7.14% +27.27% -1.79%
75th Percentile £38,750 £37,500 £30,813
90th Percentile £39,500 £38,600 £34,500
South East median annual salary £30,000 £30,500 £27,500
% change year-on-year -1.64% +10.91% -4.51%

All Permanent IT Job Vacancies
Surrey

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Surrey with a recognized job title 2,295 2,301 3,344
% of permanent jobs with a recognized job title 91.14% 94.00% 96.45%
Number of salaries quoted 1,488 1,444 2,095
10th Percentile £27,500 £32,000 £31,650
25th Percentile £38,000 £43,750 £42,500
Median annual salary (50th Percentile) £50,000 £60,000 £55,500
Median % change year-on-year -16.67% +8.11% +5.71%
75th Percentile £65,000 £75,000 £67,500
90th Percentile £80,000 £90,000 £80,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

2nd Line Support
Job Vacancy Trend in Surrey

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Surrey.

Job vacancy trend for 2nd Line Support in Surrey

2nd Line Support
Salary Trend in Surrey

3-month moving average salary quoted in jobs citing 2nd Line Support in Surrey.

Salary trend for 2nd Line Support in Surrey

2nd Line Support
Salary Histogram in Surrey

Salary distribution for jobs citing 2nd Line Support in Surrey over the 6 months to 29 April 2024.

Salary histogram for 2nd Line Support in Surrey

2nd Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Surrey region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Egham +1 6 £37,500 +15.38%
Epsom - 2 £37,500 -
Redhill +19 1 £34,000 -15.00%
Guildford +16 1 £34,000 -4.23%
Weybridge - 1 £25,000 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Surrey

For the 6 months to 29 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region featuring 2nd Line Support in the job title.

1 10 (47.62%) Microsoft
1 10 (47.62%) Social Skills
2 8 (38.10%) Active Directory
2 8 (38.10%) Microsoft 365
3 6 (28.57%) Google
3 6 (28.57%) Smartphone
3 6 (28.57%) Google Workspace
3 6 (28.57%) Problem-Solving
4 5 (23.81%) Azure
4 5 (23.81%) VMware Infrastructure
4 5 (23.81%) VMware
4 5 (23.81%) ITIL
4 5 (23.81%) Microsoft Exchange
4 5 (23.81%) SLA
5 4 (19.05%) Windows
5 4 (19.05%) Finance
5 4 (19.05%) SaaS
5 4 (19.05%) Analytical Skills
5 4 (19.05%) BYOD
6 3 (14.29%) Apple
7 2 (9.52%) Intranet
7 2 (9.52%) SharePoint
7 2 (9.52%) DHCP
7 2 (9.52%) DNS
7 2 (9.52%) Microsoft Office
7 2 (9.52%) Service Delivery
7 2 (9.52%) Barracuda Networks
7 2 (9.52%) Android
7 2 (9.52%) VLAN
7 2 (9.52%) Customer Service

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (23.81%) Microsoft Exchange
2 2 (9.52%) SharePoint
Applications
1 2 (9.52%) Microsoft Office
Cloud Services
1 8 (38.10%) Microsoft 365
2 6 (28.57%) Google Workspace
3 5 (23.81%) Azure
4 4 (19.05%) SaaS
Communications & Networking
1 2 (9.52%) DHCP
1 2 (9.52%) DNS
1 2 (9.52%) Intranet
1 2 (9.52%) VLAN
2 1 (4.76%) SAN
General
1 10 (47.62%) Social Skills
2 4 (19.05%) Analytical Skills
2 4 (19.05%) Finance
Miscellaneous
1 6 (28.57%) Smartphone
2 4 (19.05%) BYOD
3 2 (9.52%) Apple TV
3 2 (9.52%) Driving Licence
4 1 (4.76%) Client/Server
Operating Systems
1 4 (19.05%) Windows
2 2 (9.52%) Android
2 2 (9.52%) Windows 10
3 1 (4.76%) Windows 8
3 1 (4.76%) Windows Server 2012
3 1 (4.76%) Windows Server 2016
3 1 (4.76%) Windows Server 2019
Processes & Methodologies
1 6 (28.57%) Problem-Solving
2 5 (23.81%) ITIL
3 2 (9.52%) Customer Service
3 2 (9.52%) Service Delivery
4 1 (4.76%) Disaster Recovery
4 1 (4.76%) ITSM
4 1 (4.76%) Proactive Monitoring
4 1 (4.76%) User Experience
Qualifications
1 2 (9.52%) DBS Check
Quality Assurance & Compliance
1 5 (23.81%) SLA
System Software
1 8 (38.10%) Active Directory
2 5 (23.81%) VMware Infrastructure
3 1 (4.76%) Hyper-V
Systems Management
1 2 (9.52%) Microsoft Intune
Vendors
1 10 (47.62%) Microsoft
2 6 (28.57%) Google
3 5 (23.81%) VMware
4 3 (14.29%) Apple
5 2 (9.52%) Barracuda Networks
6 1 (4.76%) Cisco
6 1 (4.76%) Dell