The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Surrey region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 169 143 193
Rank change year-on-year
-26 +50
Permanent jobs requiring a 2nd Line Support 49 72 33
As % of all permanent IT jobs located in Surrey 0.96% 1.42% 0.58%
As % of the Job Titles category 1.00% 1.48% 0.61%
Number of salaries quoted 48 71 33
Average salary £25,000 £28,000 £28,000
Average salary % change year-on-year
-10.71% -
90% offered a salary of more than £21,600 £22,000 £25,000
10% offered a salary of more than £35,000 £31,000 £30,000
UK excluding London average salary £24,500 £25,000 £25,000
% change year-on-year
-2.00% -
Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4894 4853 5449
As % of all permanent IT jobs located in Surrey 95.87% 95.78% 96.20%
Number of salaries quoted 4052 3918 4689
Average salary £45,000 £41,500 £42,500
Average salary % change year-on-year
+8.43% -2.35%
90% offered a salary of more than £26,500 £26,000 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
South East

2nd Line Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Surrey

2nd Line Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Surrey region.

2nd Line Support Salary Trend in Surrey

2nd Line Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Surrey region over the 3 months to 25 July 2014.

2nd Line Support Salary Histogram in Surrey

2nd Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Surrey region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford 0 7 £22,500 -11.76% 1
Woking -4 6 £22,500 -11.76%
Dorking -7 3 £28,000 +7.69% 1
Reigate - 2 £28,750 -
Camberley -1 1 £21,500 -30.64% 1
Farnham -12 1 £27,500 -8.33%
Chertsey - 1 £37,500 -
Egham - 1 £28,000 -
Esher - 1 £23,500 -
Staines - 1 - -
Redhill - 1 £40,000 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Surrey

For the 6 months to 25 July 2014, IT jobs across the Surrey region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 70 (68.63%) Windows
2 62 (60.78%) Active Directory
3 39 (38.24%) TCP/IP
4 35 (34.31%) MS Exchange
5 31 (30.39%) VMware
5 31 (30.39%) Windows Server 2008
6 27 (26.47%) Microsoft
7 26 (25.49%) Windows XP
8 25 (24.51%) Windows 7
9 24 (23.53%) Firewall
10 23 (22.55%) Cisco
10 23 (22.55%) MS Excel
10 23 (22.55%) ITIL
11 22 (21.57%) DNS
12 20 (19.61%) Citrix
13 19 (18.63%) Cisco Certification
13 19 (18.63%) CCNA
13 19 (18.63%) VMware Infrastructure
14 15 (14.71%) Microsoft Certification
14 15 (14.71%) Windows Server 2012
15 14 (13.73%) SLA
15 14 (13.73%) Finance
16 13 (12.75%) Linux
16 13 (12.75%) ADSL
17 12 (11.76%) Windows Server 2003
18 11 (10.78%) SAN
18 11 (10.78%) VPN
19 10 (9.80%) SharePoint
19 10 (9.80%) SQL
20 9 (8.82%) MS Office

2nd Line Support
Top Related IT Skills in Surrey by Category

For the 6 months to 25 July 2014, IT jobs across the Surrey region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (34.31%) MS Exchange
2 10 (9.80%) SharePoint
3 9 (8.82%) Exchange Server 2007
4 6 (5.88%) Exchange Server 2010
5 5 (4.90%) Exchange Server 2003
6 4 (3.92%) Blackberry Enterprise Server
6 4 (3.92%) IIS
7 3 (2.94%) SharePoint 2010
7 3 (2.94%) Exchange Server 2013
8 1 (0.98%) IBM Notes
Applications
1 23 (22.55%) MS Excel
2 9 (8.82%) MS Office
Business Applications
1 1 (0.98%) Line 500
Cloud Services
1 1 (0.98%) SaaS
1 1 (0.98%) PaaS
1 1 (0.98%) Office 365
1 1 (0.98%) IaaS
Communications & Networking
1 39 (38.24%) TCP/IP
2 24 (23.53%) Firewall
3 22 (21.57%) DNS
4 13 (12.75%) ADSL
5 11 (10.78%) VPN
5 11 (10.78%) SAN
6 9 (8.82%) VoIP
7 8 (7.84%) MPLS
7 8 (7.84%) BGP
8 5 (4.90%) LAN
9 2 (1.96%) WAN
9 2 (1.96%) SSL
9 2 (1.96%) DSL
9 2 (1.96%) Network Security
10 1 (0.98%) NAS
10 1 (0.98%) tcpdump
10 1 (0.98%) Internet
10 1 (0.98%) IPsec
10 1 (0.98%) IP Telephony
10 1 (0.98%) VLAN
Database & Business Intelligence
1 6 (5.88%) Data Warehouse
2 3 (2.94%) SQL Server
3 1 (0.98%) Crystal Reports
3 1 (0.98%) Informix
Development Applications
1 6 (5.88%) Team Foundation Server
General
1 14 (13.73%) Finance
2 6 (5.88%) Banking
2 6 (5.88%) Retail
3 2 (1.96%) Telecoms
4 1 (0.98%) Marketing
4 1 (0.98%) Law
4 1 (0.98%) Legal
4 1 (0.98%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (1.96%) .NET
1 2 (1.96%) ASP.NET
Miscellaneous
1 6 (5.88%) Blackberry
1 6 (5.88%) Statistics
2 3 (2.94%) Thin Client
2 3 (2.94%) Fat Client
3 1 (0.98%) iPhone
3 1 (0.98%) iPad
3 1 (0.98%) Client/Server
3 1 (0.98%) Mathematics
Operating Systems
1 70 (68.63%) Windows
2 31 (30.39%) Windows Server 2008
3 26 (25.49%) Windows XP
4 25 (24.51%) Windows 7
5 15 (14.71%) Windows Server 2012
6 13 (12.75%) Linux
7 12 (11.76%) Windows Server 2003
8 7 (6.86%) Windows 8
9 2 (1.96%) UNIX
9 2 (1.96%) Red Hat Enterprise Linux
9 2 (1.96%) Windows Vista
10 1 (0.98%) Android
10 1 (0.98%) Ubuntu
10 1 (0.98%) Windows 2000
10 1 (0.98%) AIX
10 1 (0.98%) Solaris
10 1 (0.98%) Windows 2000 Server
Processes & Methodologies
1 23 (22.55%) ITIL
2 6 (5.88%) Project Management
2 6 (5.88%) Continuous Improvement
3 4 (3.92%) Service Management
3 4 (3.92%) Service Delivery
3 4 (3.92%) Software Testing
4 3 (2.94%) CRM
5 1 (0.98%) ERP
5 1 (0.98%) Business Development
5 1 (0.98%) Document Management
5 1 (0.98%) Logistics
5 1 (0.98%) Software Deployment
Programming Languages
1 10 (9.80%) SQL
2 1 (0.98%) Shell Script
2 1 (0.98%) C
Qualifications
1 19 (18.63%) CCNA
1 19 (18.63%) Cisco Certification
2 15 (14.71%) Microsoft Certification
3 8 (7.84%) MCSE
4 7 (6.86%) MCTS
4 7 (6.86%) Security Cleared
5 5 (4.90%) MCP
6 2 (1.96%) MCSA
6 2 (1.96%) MOS
6 2 (1.96%) A+ Certification
6 2 (1.96%) Check Point Certification
7 1 (0.98%) ITIL Certification
7 1 (0.98%) CCSA
7 1 (0.98%) CCSE
7 1 (0.98%) VMware Certified Professional (VCP)
7 1 (0.98%) MCITP
7 1 (0.98%) Degree
Quality Assurance & Compliance
1 14 (13.73%) SLA
2 2 (1.96%) ISO/IEC 27001
System Software
1 62 (60.78%) Active Directory
2 19 (18.63%) VMware Infrastructure
3 9 (8.82%) Hyper-V
4 8 (7.84%) XenApp
4 8 (7.84%) Terminal Services
5 4 (3.92%) Citrix Presentation Server
6 1 (0.98%) vSphere
6 1 (0.98%) VMware ESXi
Systems Management
1 7 (6.86%) ServiceCenter
1 7 (6.86%) SCCM
2 5 (4.90%) Norton AntiVirus
3 3 (2.94%) Backup Exec
4 1 (0.98%) WSUS
4 1 (0.98%) DameWare
4 1 (0.98%) NetBackup
4 1 (0.98%) SCDPM
Vendors
1 31 (30.39%) VMware
2 27 (26.47%) Microsoft
3 23 (22.55%) Cisco
4 20 (19.61%) Citrix
5 7 (6.86%) Oracle
5 7 (6.86%) Peregrine
5 7 (6.86%) JD Edwards
6 5 (4.90%) Symantec
6 5 (4.90%) WatchGuard
7 4 (3.92%) Apple
8 3 (2.94%) CheckPoint
8 3 (2.94%) Veeam
9 2 (1.96%) Kaspersky
9 2 (1.96%) Red Hat
9 2 (1.96%) Cognos
9 2 (1.96%) IBM
9 2 (1.96%) Informatica
9 2 (1.96%) HP
10 1 (0.98%) Dell
10 1 (0.98%) Lotus
Surrey
Lawrence Harvey IT & Change
Salary: £35000.00 - £45000.00 per annum
Posted: 2 hours ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £21000 - £24000 per annum
Posted: 2 days ago
Leatherhead, Surrey
Ashdown IT
Salary: £23000 - £25000 per annum
Posted: 2 days ago
Camberley, Surrey
Peopleworks
Salary: From £30,000 to £40,000 per annum £30,000 to £40,000 Negotiable + 10%
Posted: 4 days ago
Surrey
Deerfoot IT
Salary: £35000 - £45000 per annum + benefits
Posted: 22 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £25,000 to £30,000 per annum + 29 days holiday + share op's + pen
Posted: 23 days ago