The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Second Line Support
Rank 140 159 151
Rank change year-on-year
+19 -8
Permanent jobs requiring a 2nd Line Support 71 60 63
As % of all permanent IT jobs located in Surrey 1.59% 1.21% 1.30%
As % of the Job Titles category 1.67% 1.27% 1.37%
Number of salaries quoted 69 58 62
Average salary £26,500 £28,000 £26,000
Average salary % change year-on-year
-5.35% +7.69%
90% offered a salary of more than £22,400 £22,000 £22,000
10% offered a salary of more than £34,000 £40,000 £30,000
UK excluding London average salary £25,000 £24,125 £25,000
% change year-on-year
+3.62% -3.50%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4246 4725 4610
As % of all permanent IT jobs located in Surrey 94.86% 95.34% 95.46%
Number of salaries quoted 3684 3879 3666
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £25,000 £26,000 £26,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Surrey

2nd Line Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Surrey region.

2nd Line Support Salary Trend in Surrey

2nd Line Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Surrey region over the 3 months to 1 September 2015.

2nd Line Support Salary Histogram in Surrey

2nd Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Surrey region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leatherhead +3 14 £27,500 -9.83%
Redhill +2 11 £26,500 -33.75%
Dorking +14 8 £22,000 -6.38%
Woking +2 7 £25,000 -10.71%
Chertsey +2 4 £26,000 -32.90%
Guildford 0 4 £27,000 +8.00%
Reigate +22 3 £33,750 +10.65%
Epsom - 3 £22,500 -
Farnham +4 2 £26,000 -5.45%
Weybridge - 2 £25,000 - 1
Egham - 2 £37,000 -
Horley - 1 £22,000 -
Oxted - 1 £29,000 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Surrey

For the 6 months to 1 September 2015, IT jobs across the Surrey region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 105 (71.92%) Windows
2 92 (63.01%) Microsoft
3 83 (56.85%) Active Directory
4 59 (40.41%) MS Excel
5 53 (36.30%) ITIL
6 52 (35.62%) MS Exchange
7 51 (34.93%) VMware
8 48 (32.88%) Windows Server 2008
9 47 (32.19%) Citrix
10 42 (28.77%) Windows 7
11 39 (26.71%) MS Office
12 35 (23.97%) LAN
13 33 (22.60%) Firewall
13 33 (22.60%) Windows Server 2003
13 33 (22.60%) VMware Infrastructure
14 31 (21.23%) Windows Server 2012
14 31 (21.23%) Microsoft Certification
15 28 (19.18%) Cisco
15 28 (19.18%) WAN
16 27 (18.49%) DNS
17 24 (16.44%) TCP/IP
17 24 (16.44%) Analytical Skills
18 23 (15.75%) MCP
19 22 (15.07%) Hyper-V
20 21 (14.38%) MCSE
20 21 (14.38%) Blackberry
21 20 (13.70%) A+ Certification
21 20 (13.70%) Windows 8
22 19 (13.01%) Exchange Server 2010
22 19 (13.01%) VPN

2nd Line Support
Top Related IT Skills in Surrey by Category

For the 6 months to 1 September 2015, IT jobs across the Surrey region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 52 (35.62%) MS Exchange
2 19 (13.01%) Exchange Server 2010
3 16 (10.96%) Exchange Server 2013
4 7 (4.79%) SharePoint
5 5 (3.42%) IIS
5 5 (3.42%) Blackberry Enterprise Server
6 4 (2.74%) Apache
6 4 (2.74%) Exchange Server 2007
7 3 (2.05%) CMS
8 2 (1.37%) Exchange Server 2003
9 1 (0.68%) SharePoint Server
9 1 (0.68%) Commerce Server
Applications
1 59 (40.41%) MS Excel
2 39 (26.71%) MS Office
3 12 (8.22%) MS PowerPoint
Business Applications
1 1 (0.68%) Infor CRM
Cloud Services
1 13 (8.90%) Office 365
2 3 (2.05%) Microsoft Azure
2 3 (2.05%) Amazon AWS
Communications & Networking
1 35 (23.97%) LAN
2 33 (22.60%) Firewall
3 28 (19.18%) WAN
4 27 (18.49%) DNS
5 24 (16.44%) TCP/IP
6 19 (13.01%) VPN
6 19 (13.01%) DHCP
7 14 (9.59%) VoIP
8 13 (8.90%) VLAN
9 11 (7.53%) Internet
10 9 (6.16%) SAN
11 7 (4.79%) Intranet
12 5 (3.42%) NAS
13 3 (2.05%) Wireless
13 3 (2.05%) IPsec
13 3 (2.05%) ISDN
13 3 (2.05%) Network Security
13 3 (2.05%) SSL
13 3 (2.05%) PSTN
13 3 (2.05%) ADSL
Database & Business Intelligence
1 18 (12.33%) SQL Server
2 1 (0.68%) DB2
Development Applications
1 1 (0.68%) JIRA
General
1 10 (6.85%) Finance
1 10 (6.85%) Marketing
2 9 (6.16%) Electronics
3 3 (2.05%) Telecoms
4 1 (0.68%) Law
4 1 (0.68%) Retail
4 1 (0.68%) French Language
4 1 (0.68%) German Language
Libraries, Frameworks & Software Standards
1 4 (2.74%) .NET
2 3 (2.05%) HTML
2 3 (2.05%) .NET Framework
3 1 (0.68%) CSS
3 1 (0.68%) XML
Miscellaneous
1 24 (16.44%) Analytical Skills
2 21 (14.38%) Blackberry
3 17 (11.64%) Data Centre
4 7 (4.79%) iPhone
4 7 (4.79%) iPad
5 3 (2.05%) PDA
5 3 (2.05%) Management Information System
6 2 (1.37%) Video Conferencing
7 1 (0.68%) Enterprise Software
7 1 (0.68%) AS400
7 1 (0.68%) Handset
7 1 (0.68%) Smartphone
7 1 (0.68%) Client/Server
Operating Systems
1 105 (71.92%) Windows
2 48 (32.88%) Windows Server 2008
3 42 (28.77%) Windows 7
4 33 (22.60%) Windows Server 2003
5 31 (21.23%) Windows Server 2012
6 20 (13.70%) Windows 8
7 18 (12.33%) Windows XP
8 13 (8.90%) Android
9 9 (6.16%) Linux
10 4 (2.74%) Mac OS X
10 4 (2.74%) Windows Vista
11 3 (2.05%) Apple iOS
12 1 (0.68%) UNIX
12 1 (0.68%) Windows Mobile
Processes & Methodologies
1 53 (36.30%) ITIL
2 15 (10.27%) Problem Management
3 12 (8.22%) Service Management
4 11 (7.53%) Project Planning
5 10 (6.85%) Project Management
5 10 (6.85%) Digital Marketing
6 9 (6.16%) Root Cause Analysis
7 7 (4.79%) Time Management
8 6 (4.11%) Incident Management
9 5 (3.42%) Asset Management
10 4 (2.74%) Service Delivery
11 3 (2.05%) Disaster Recovery
12 2 (1.37%) CRM
12 2 (1.37%) Information Security
12 2 (1.37%) ITIL V3
12 2 (1.37%) Kalman Filter
12 2 (1.37%) Server Building
13 1 (0.68%) SDLC
13 1 (0.68%) IT Asset Management
13 1 (0.68%) Server Patching
Programming Languages
1 15 (10.27%) SQL
2 2 (1.37%) VBA
2 2 (1.37%) C
2 2 (1.37%) C++
3 1 (0.68%) R
Qualifications
1 31 (21.23%) Microsoft Certification
2 23 (15.75%) MCP
3 21 (14.38%) MCSE
4 20 (13.70%) A+ Certification
5 13 (8.90%) CCNA
5 13 (8.90%) Cisco Certification
6 12 (8.22%) VMware Certified Professional (VCP)
7 9 (6.16%) Degree
8 5 (3.42%) CCNP
9 3 (2.05%) MCSA
10 2 (1.37%) Security Cleared
10 2 (1.37%) MCTS
10 2 (1.37%) MOS
11 1 (0.68%) CCENT
11 1 (0.68%) CCDP
11 1 (0.68%) SAP Certification
Quality Assurance & Compliance
1 15 (10.27%) SLA
2 1 (0.68%) ISO/IEC 27001
2 1 (0.68%) ISO 9001
System Software
1 83 (56.85%) Active Directory
2 33 (22.60%) VMware Infrastructure
3 22 (15.07%) Hyper-V
4 15 (10.27%) XenApp
5 13 (8.90%) XenDesktop
6 10 (6.85%) Citrix Presentation Server
7 9 (6.16%) Terminal Server
8 7 (4.79%) Terminal Services
9 5 (3.42%) vSphere
10 3 (2.05%) VMware ESXi
10 3 (2.05%) VMware Server
11 2 (1.37%) XenServer
11 2 (1.37%) vCloud
Systems Management
1 15 (10.27%) SCCM
2 4 (2.74%) DameWare
3 2 (1.37%) Backup Exec
4 1 (0.68%) Systems Management Server (SMS)
Vendors
1 92 (63.01%) Microsoft
2 51 (34.93%) VMware
3 47 (32.19%) Citrix
4 28 (19.18%) Cisco
5 14 (9.59%) Apple
6 13 (8.90%) HP
7 4 (2.74%) Remedy
7 4 (2.74%) Altiris
7 4 (2.74%) SonicWALL
8 2 (1.37%) Draytek
8 2 (1.37%) DataSynapse
8 2 (1.37%) LANDesk
8 2 (1.37%) TOWER Software
8 2 (1.37%) Dell
8 2 (1.37%) JD Edwards
9 1 (0.68%) Sage
9 1 (0.68%) Symantec
9 1 (0.68%) SAP
9 1 (0.68%) CommVault
9 1 (0.68%) Veritas
Weybridge, Surrey
Proactive Appointments
Salary: Unspecified Up to £25,000 + benefits
Posted: 13 hours ago
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £38,000 per annum £35,000 to £38,000 Negotiable + 10%
Posted: 5 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £26,000 to £32,000 per annum + bonus + 29 days + share ops scheme
Posted: 18 days ago