The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 127 171 150
Rank change year-on-year
+44 -21
Permanent jobs requiring a 2nd Line Support 81 50 71
As % of all permanent IT jobs located in Surrey 1.78% 0.98% 1.41%
As % of the Job Titles category 1.85% 1.03% 1.47%
Number of salaries quoted 80 48 70
Average salary £26,000 £25,000 £28,000
Average salary % change year-on-year
+4.00% -10.71%
90% offered a salary of more than £22,500 £21,575 £22,000
10% offered a salary of more than £32,500 £36,750 £30,720
UK excluding London average salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4367 4874 4829
As % of all permanent IT jobs located in Surrey 96.21% 95.87% 95.83%
Number of salaries quoted 3759 4033 3889
Average salary £45,000 £45,000 £41,500
Average salary % change year-on-year
- +8.43%
90% offered a salary of more than £26,000 £26,500 £26,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Surrey

2nd Line Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Surrey region.

2nd Line Support Salary Trend in Surrey

2nd Line Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Surrey region over the 3 months to 31 July 2015.

2nd Line Support Salary Histogram in Surrey

2nd Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Surrey region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leatherhead - 20 £27,500 -
Redhill +9 11 £26,500 -33.75%
Woking +22 10 £23,500 +4.44% 1
Chertsey +5 8 £26,000 -30.66%
Dorking +13 7 £22,000 -21.42%
Guildford +4 5 £26,000 +15.55%
Epsom - 4 £23,750 -
Reigate +16 3 £33,750 +17.39%
Farnham +3 2 £24,500 -10.90%
Egham - 2 £37,000 -
Horley - 1 £22,000 -
Oxted - 1 £29,000 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Surrey

For the 6 months to 31 July 2015, IT jobs across the Surrey region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 110 (71.43%) Windows
2 98 (63.64%) Microsoft
3 88 (57.14%) Active Directory
4 61 (39.61%) MS Excel
5 57 (37.01%) VMware
6 55 (35.71%) MS Exchange
7 52 (33.77%) ITIL
8 48 (31.17%) Citrix
8 48 (31.17%) Windows Server 2008
9 45 (29.22%) Windows 7
10 38 (24.68%) Firewall
11 37 (24.03%) LAN
12 35 (22.73%) MS Office
12 35 (22.73%) Windows Server 2003
12 35 (22.73%) VMware Infrastructure
13 32 (20.78%) Microsoft Certification
13 32 (20.78%) Cisco
13 32 (20.78%) WAN
14 31 (20.13%) DNS
15 29 (18.83%) Windows Server 2012
16 28 (18.18%) Hyper-V
16 28 (18.18%) TCP/IP
17 25 (16.23%) Analytical Skills
18 24 (15.58%) MCP
19 23 (14.94%) MCSE
20 22 (14.29%) Exchange Server 2010
21 21 (13.64%) VPN
22 20 (12.99%) DHCP
22 20 (12.99%) SQL Server
22 20 (12.99%) Blackberry

2nd Line Support
Top Related IT Skills in Surrey by Category

For the 6 months to 31 July 2015, IT jobs across the Surrey region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 55 (35.71%) MS Exchange
2 22 (14.29%) Exchange Server 2010
3 16 (10.39%) Exchange Server 2013
4 9 (5.84%) IIS
5 8 (5.19%) SharePoint
6 7 (4.55%) Blackberry Enterprise Server
7 6 (3.90%) CMS
8 4 (2.60%) Apache
8 4 (2.60%) Commerce Server
9 3 (1.95%) Exchange Server 2007
10 1 (0.65%) Exchange Server 2003
10 1 (0.65%) SharePoint Server
Applications
1 61 (39.61%) MS Excel
2 35 (22.73%) MS Office
3 12 (7.79%) MS PowerPoint
Business Applications
1 1 (0.65%) Infor CRM
Cloud Services
1 12 (7.79%) Office 365
2 6 (3.90%) Amazon AWS
3 3 (1.95%) Microsoft Azure
Communications & Networking
1 38 (24.68%) Firewall
2 37 (24.03%) LAN
3 32 (20.78%) WAN
4 31 (20.13%) DNS
5 28 (18.18%) TCP/IP
6 21 (13.64%) VPN
7 20 (12.99%) DHCP
8 16 (10.39%) VoIP
9 14 (9.09%) Internet
9 14 (9.09%) VLAN
10 12 (7.79%) SAN
11 8 (5.19%) NAS
12 7 (4.55%) Intranet
13 4 (2.60%) Wireless
14 3 (1.95%) IPsec
14 3 (1.95%) ISDN
14 3 (1.95%) Network Security
14 3 (1.95%) SSL
14 3 (1.95%) PSTN
14 3 (1.95%) ADSL
Database & Business Intelligence
1 20 (12.99%) SQL Server
2 1 (0.65%) DB2
Development Applications
1 1 (0.65%) JIRA
General
1 12 (7.79%) Finance
2 11 (7.14%) Electronics
3 10 (6.49%) Marketing
4 2 (1.30%) Telecoms
4 2 (1.30%) Law
5 1 (0.65%) Legal
5 1 (0.65%) Manufacturing
5 1 (0.65%) Retail
5 1 (0.65%) French Language
5 1 (0.65%) German Language
Libraries, Frameworks & Software Standards
1 7 (4.55%) .NET
2 6 (3.90%) .NET Framework
3 3 (1.95%) HTML
4 1 (0.65%) CSS
4 1 (0.65%) XML
Miscellaneous
1 25 (16.23%) Analytical Skills
2 20 (12.99%) Blackberry
3 18 (11.69%) Data Centre
4 7 (4.55%) Management Information System
5 5 (3.25%) iPhone
5 5 (3.25%) iPad
6 2 (1.30%) Video Conferencing
7 1 (0.65%) Mobile App
7 1 (0.65%) AS400
7 1 (0.65%) Smartphone
7 1 (0.65%) PDA
Operating Systems
1 110 (71.43%) Windows
2 48 (31.17%) Windows Server 2008
3 45 (29.22%) Windows 7
4 35 (22.73%) Windows Server 2003
5 29 (18.83%) Windows Server 2012
6 20 (12.99%) Windows 8
7 17 (11.04%) Windows XP
8 13 (8.44%) Android
9 12 (7.79%) Linux
10 7 (4.55%) Mac OS X
11 6 (3.90%) Apple iOS
12 3 (1.95%) Windows Vista
13 1 (0.65%) Ubuntu
13 1 (0.65%) Windows Mobile
13 1 (0.65%) Windows 2000
Processes & Methodologies
1 52 (33.77%) ITIL
2 17 (11.04%) Problem Management
3 11 (7.14%) Service Management
3 11 (7.14%) Project Planning
4 10 (6.49%) Project Management
4 10 (6.49%) Digital Marketing
4 10 (6.49%) Root Cause Analysis
5 8 (5.19%) Time Management
6 6 (3.90%) Incident Management
7 4 (2.60%) Load Balancing
7 4 (2.60%) Agile Software Development
7 4 (2.60%) Asset Management
7 4 (2.60%) Service Delivery
8 3 (1.95%) Disaster Recovery
9 2 (1.30%) Information Security
9 2 (1.30%) CRM
9 2 (1.30%) ITIL V3
9 2 (1.30%) Mobile Device Management
9 2 (1.30%) Server Building
10 1 (0.65%) Kalman Filter
Programming Languages
1 15 (9.74%) SQL
2 2 (1.30%) VBA
2 2 (1.30%) C
2 2 (1.30%) C++
3 1 (0.65%) R
Qualifications
1 32 (20.78%) Microsoft Certification
2 24 (15.58%) MCP
3 23 (14.94%) MCSE
4 18 (11.69%) A+ Certification
5 12 (7.79%) CCNA
5 12 (7.79%) Cisco Certification
6 11 (7.14%) VMware Certified Professional (VCP)
7 9 (5.84%) Degree
8 5 (3.25%) CCNP
9 4 (2.60%) SAP Certification
10 2 (1.30%) MCSA
10 2 (1.30%) MCTS
10 2 (1.30%) Security Cleared
11 1 (0.65%) CCENT
11 1 (0.65%) CCDP
Quality Assurance & Compliance
1 15 (9.74%) SLA
2 4 (2.60%) ISO/IEC 27001
2 4 (2.60%) ISO 9001
System Software
1 88 (57.14%) Active Directory
2 35 (22.73%) VMware Infrastructure
3 28 (18.18%) Hyper-V
4 19 (12.34%) XenApp
5 17 (11.04%) XenDesktop
6 10 (6.49%) Citrix Presentation Server
7 8 (5.19%) Terminal Server
8 7 (4.55%) Terminal Services
9 6 (3.90%) vSphere
10 3 (1.95%) VMware ESXi
10 3 (1.95%) VMware Server
11 2 (1.30%) XenServer
11 2 (1.30%) vCloud
Systems Management
1 15 (9.74%) SCCM
2 4 (2.60%) DameWare
3 2 (1.30%) Backup Exec
4 1 (0.65%) WSUS
4 1 (0.65%) Norton AntiVirus
Vendors
1 98 (63.64%) Microsoft
2 57 (37.01%) VMware
3 48 (31.17%) Citrix
4 32 (20.78%) Cisco
5 17 (11.04%) HP
6 15 (9.74%) Apple
7 5 (3.25%) Symantec
7 5 (3.25%) Altiris
7 5 (3.25%) SonicWALL
8 4 (2.60%) Remedy
8 4 (2.60%) SAP
8 4 (2.60%) MobileIron
8 4 (2.60%) Veritas
9 3 (1.95%) Dell
9 3 (1.95%) AppSense
10 2 (1.30%) TOWER Software
10 2 (1.30%) Draytek
10 2 (1.30%) DataSynapse
10 2 (1.30%) JD Edwards
11 1 (0.65%) Sage
Camberley, Surrey
Dane Partnership
Salary: From £25,000 to £35,000 per annum
Posted: 2 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £26,000 to £30,000 per annum + 29 days + share ops scheme + pensi
Posted: 14 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £28,000 to £31,000 per annum + 29 days + Share ops scheme + Pensi
Posted: 15 days ago
Woking
Bluetownonline Ltd
Salary: £33000 per annum
Posted: 21 days ago