The statistics below represent IT jobs advertised across the Surrey region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 126 117 141
Rank change year-on-year
-9 +24
Permanent jobs requiring a 2nd Line Support 57 95 83
As % of all permanent IT jobs located in Surrey 1.87% 2.32% 1.77%
As % of the Job Titles category 1.92% 2.38% 1.81%
Number of salaries quoted 54 92 76
Median salary £27,500 £27,000 £28,000
Median salary % change year-on-year
+1.85% -3.57%
90% offered a salary of more than £21,650 £22,500 £21,750
10% offered a salary of more than £30,000 £31,550 £35,000
UK excluding London median salary £25,000 £25,000 £25,000
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
2975 3993 4587
As % of all permanent IT jobs located in Surrey 97.51% 97.44% 97.66%
Number of salaries quoted 2567 3480 3869
Median salary £45,000 £45,000 £44,000
Median salary % change year-on-year
- +2.27%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £60,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

2nd Line Support
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Surrey

2nd Line Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Surrey region.

2nd Line Support Salary Trend in Surrey

2nd Line Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Surrey region over the 3 months to 8 December 2016.

2nd Line Support Salary Histogram in Surrey

2nd Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Surrey region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Weybridge +3 14 £27,500 +10.00% 1
Guildford +18 6 £27,500 -1.78%
Reigate +9 6 £21,500 -29.50%
Oxted - 4 £29,000 -
Woking -2 3 £26,000 -3.70%
Leatherhead -6 3 £31,500 +14.54% 1
Redhill -5 2 £23,750 -18.10%
Farnham -14 2 £28,250 +18.94%
Camberley - 1 £27,500 - 1
Cranleigh - 1 £22,500 -
Esher - 1 £24,000 -
Staines - 1 £22,500 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 8 December 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring 2nd Line Support in the job title.

1 103 (78.03%) Windows
2 94 (71.21%) Active Directory
3 79 (59.85%) MS Exchange
4 53 (40.15%) Microsoft
5 51 (38.64%) ITIL
6 48 (36.36%) Windows 7
7 47 (35.61%) Office 365
8 46 (34.85%) Windows Server
9 45 (34.09%) VMware
10 44 (33.33%) MS Office
11 41 (31.06%) Cisco
12 40 (30.30%) MCP
13 33 (25.00%) ITSM
14 31 (23.48%) MS Excel
14 31 (23.48%) Windows 8
15 30 (22.73%) Service Management
16 29 (21.97%) Blackberry
17 27 (20.45%) SCCM
17 27 (20.45%) Cisco Certification
17 27 (20.45%) CCNA
18 26 (19.70%) Firewall
19 24 (18.18%) Windows Server 2008
19 24 (18.18%) Exchange Server 2010
20 22 (16.67%) Android
21 21 (15.91%) Windows Server 2003
21 21 (15.91%) VoIP
21 21 (15.91%) Windows Server 2012
22 19 (14.39%) Windows Mobile
22 19 (14.39%) Windows 2000
22 19 (14.39%) HP

2nd Line Support Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 79 (59.85%) MS Exchange
2 24 (18.18%) Exchange Server 2010
3 11 (8.33%) Exchange Server 2007
4 9 (6.82%) Exchange Server 2013
5 3 (2.27%) Exchange Server 2003
5 3 (2.27%) IBM Notes
5 3 (2.27%) SharePoint
6 2 (1.52%) Blackberry Enterprise Server
6 2 (1.52%) Skype for Business
7 1 (0.76%) IIS
7 1 (0.76%) SharePoint 2010
7 1 (0.76%) SharePoint 2013
7 1 (0.76%) SharePoint Server
7 1 (0.76%) WordPress
Applications
1 44 (33.33%) MS Office
2 31 (23.48%) MS Excel
3 2 (1.52%) AutoCAD
4 1 (0.76%) MS PowerPoint
4 1 (0.76%) MS Visio
Business Applications
1 10 (7.58%) SAP Oil and Gas
Cloud Services
1 47 (35.61%) Office 365
2 3 (2.27%) Microsoft Azure
3 2 (1.52%) Amazon AWS
4 1 (0.76%) Mimecast
Communications & Networking
1 26 (19.70%) Firewall
2 21 (15.91%) VoIP
3 18 (13.64%) TCP/IP
4 15 (11.36%) LAN
4 15 (11.36%) WAN
5 13 (9.85%) DNS
6 10 (7.58%) IPsec
6 10 (7.58%) VPN
7 7 (5.30%) DHCP
8 6 (4.55%) VLAN
8 6 (4.55%) WLAN
9 5 (3.79%) HTTP
9 5 (3.79%) HTTPS
9 5 (3.79%) LDAP
9 5 (3.79%) SNMP
9 5 (3.79%) SSH
9 5 (3.79%) tcpdump
9 5 (3.79%) Wireshark
10 2 (1.52%) Internet
10 2 (1.52%) Skype
Database & Business Intelligence
1 7 (5.30%) SQL Server
2 1 (0.76%) SQL Server 2016
General
1 17 (12.88%) Telecoms
2 12 (9.09%) Finance
3 11 (8.33%) Manufacturing
4 10 (7.58%) Electronics
4 10 (7.58%) Marketing
5 2 (1.52%) Back Office
Libraries, Frameworks & Software Standards
1 1 (0.76%) .NET
1 1 (0.76%) CSS
1 1 (0.76%) HTML
Miscellaneous
1 29 (21.97%) Blackberry
2 13 (9.85%) Analytical Skills
3 5 (3.79%) Driving Licence
3 5 (3.79%) PKI
3 5 (3.79%) Replication
4 4 (3.03%) Virtual Team
5 2 (1.52%) Blog
5 2 (1.52%) Management Information System
6 1 (0.76%) Computer Science
6 1 (0.76%) EPoS
6 1 (0.76%) Mathematics
6 1 (0.76%) Smartphone
Operating Systems
1 103 (78.03%) Windows
2 48 (36.36%) Windows 7
3 46 (34.85%) Windows Server
4 31 (23.48%) Windows 8
5 24 (18.18%) Windows Server 2008
6 22 (16.67%) Android
7 21 (15.91%) Windows Server 2003
7 21 (15.91%) Windows Server 2012
8 19 (14.39%) Windows 2000
8 19 (14.39%) Windows Mobile
9 14 (10.61%) Linux
9 14 (10.61%) Windows 10
10 5 (3.79%) VMS
10 5 (3.79%) Windows XP
11 3 (2.27%) Apple iOS
11 3 (2.27%) Mac OS X
12 1 (0.76%) Windows Vista
Processes & Methodologies
1 51 (38.64%) ITIL
2 33 (25.00%) ITSM
3 30 (22.73%) Service Management
4 11 (8.33%) ITIL V3
5 10 (7.58%) Business Intelligence
5 10 (7.58%) Digital Marketing
5 10 (7.58%) Programme Management
6 6 (4.55%) Software Deployment
6 6 (4.55%) Workflow
6 6 (4.55%) Workflow Management
7 5 (3.79%) Kalman Filter
7 5 (3.79%) Network Architecture
7 5 (3.79%) Network Design
7 5 (3.79%) Security Management
7 5 (3.79%) Server Building
7 5 (3.79%) Web Filtering
8 3 (2.27%) Incident Management
8 3 (2.27%) Line Management
8 3 (2.27%) Time Management
9 2 (1.52%) Mentoring
Programming Languages
1 5 (3.79%) SQL
2 3 (2.27%) PowerShell
3 2 (1.52%) C#
3 2 (1.52%) C++
3 2 (1.52%) VBA
4 1 (0.76%) C
4 1 (0.76%) JavaScript
Qualifications
1 40 (30.30%) MCP
2 27 (20.45%) CCNA
2 27 (20.45%) Cisco Certification
3 13 (9.85%) Microsoft Certification
4 12 (9.09%) MCSE
5 9 (6.82%) MCSA
6 7 (5.30%) Degree
7 6 (4.55%) MCITP
8 1 (0.76%) CompTIA Security+
8 1 (0.76%) ITIL Certification
8 1 (0.76%) MCDST
8 1 (0.76%) Security+ Certification
Quality Assurance & Compliance
1 8 (6.06%) SLA
2 2 (1.52%) QA
System Software
1 94 (71.21%) Active Directory
2 11 (8.33%) VMware Infrastructure
3 7 (5.30%) VMware ESXi
4 6 (4.55%) Hyper-V
5 4 (3.03%) vSphere
5 4 (3.03%) XenApp
6 2 (1.52%) BlackBerry Internet Service
6 2 (1.52%) XenDesktop
7 1 (0.76%) Virtual Desktop
7 1 (0.76%) XenServer
Systems Management
1 27 (20.45%) SCCM
2 10 (7.58%) Nagios
3 6 (4.55%) Backup Exec
4 2 (1.52%) DameWare
4 2 (1.52%) Norton AntiVirus
Vendors
1 53 (40.15%) Microsoft
2 45 (34.09%) VMware
3 41 (31.06%) Cisco
4 19 (14.39%) Dell
4 19 (14.39%) HP
5 13 (9.85%) Citrix
6 10 (7.58%) SAP
7 7 (5.30%) ServiceNow
8 6 (4.55%) Apple
9 5 (3.79%) Juniper
9 5 (3.79%) NETGEAR
10 4 (3.03%) Avaya
11 3 (2.27%) Lotus
11 3 (2.27%) Veeam
12 2 (1.52%) Bomgar
12 2 (1.52%) Intel Security
12 2 (1.52%) Symantec
13 1 (0.76%) arcserve
13 1 (0.76%) CA
13 1 (0.76%) Sophos
Weybridge, Surrey
Proactive Appointments
Salary: £25000 - £30000 per annum + Benefits
Posted: Yesterday
Surrey
Nexere Consulting Limited
Salary: £24K + Excellent Benefits
Posted: 2 days ago
Camberley, Surrey
Dane Partnership
Salary: circa £32,000 (negotiable dependent on experience)
Posted: 2 days ago
Leatherhead, Surrey
Hh Global
Salary: £30,000 per annum
Posted: 2 days ago