The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Dorset region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 68 97 67
Rank change year-on-year
+29 -30
Permanent jobs requiring a 2nd Line Support 21 1 4
As % of all permanent IT jobs located in Dorset 2.53% 0.13% 0.70%
As % of the Job Titles category 2.56% 0.13% 0.72%
Number of salaries quoted 21 1 3
Average salary £24,000 £24,500 £22,500
Average salary % change year-on-year
-2.04% +8.88%
UK excluding London average salary £25,500 £25,000 £24,125
% change year-on-year
+2.00% +3.62%
2nd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Dorset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Dorset
Permanent IT job ads with a match in the
Job Titles category
820 773 552
As % of all permanent IT jobs located in Dorset 98.68% 98.98% 97.01%
Number of salaries quoted 621 696 465
Average salary £37,500 £35,000 £36,000
Average salary % change year-on-year
+7.14% -2.77%
90% offered a salary of more than £24,000 £24,000 £25,000
10% offered a salary of more than £52,500 £51,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Dorset

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Dorset region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Dorset

2nd Line Support
Salary Trend in Dorset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Dorset region.

2nd Line Support Salary Trend in Dorset

2nd Line Support
Job Locations in Dorset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Dorset region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bournemouth +23 20 £24,000 -2.04% 1
Sherborne - 1 £23,500 - 1
2nd Line Support
South West

2nd Line Support
Top 30 Related IT Skills in Dorset

For the 6 months to 10 February 2016, IT jobs across the Dorset region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 27 (100.00%) Windows
2 21 (77.78%) Microsoft
2 21 (77.78%) Windows Server 2012
2 21 (77.78%) Windows Server
3 15 (55.56%) Windows 7
3 15 (55.56%) Active Directory
4 14 (51.85%) Windows 8
5 13 (48.15%) VMware Infrastructure
5 13 (48.15%) Wi-Fi
5 13 (48.15%) VMware
5 13 (48.15%) SQL
6 12 (44.44%) MS Exchange
6 12 (44.44%) VoIP
6 12 (44.44%) Windows Server 2003
6 12 (44.44%) Exchange Server 2007
6 12 (44.44%) Hyper-V
6 12 (44.44%) Office 365
7 9 (33.33%) Windows Server 2008
8 8 (29.63%) SQL Server 2008
8 8 (29.63%) Security Cleared
8 8 (29.63%) Internet
8 8 (29.63%) C
8 8 (29.63%) Java
8 8 (29.63%) Microsoft Certification
8 8 (29.63%) Mac OS X
8 8 (29.63%) SQL Server
8 8 (29.63%) IIS
8 8 (29.63%) ITIL
8 8 (29.63%) MCSE
8 8 (29.63%) MCSA

2nd Line Support
Top Related IT Skills in Dorset by Category

For the 6 months to 10 February 2016, IT jobs across the Dorset region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (44.44%) Exchange Server 2007
1 12 (44.44%) MS Exchange
2 8 (29.63%) IIS
Applications
1 1 (3.70%) MS PowerPoint
Cloud Services
1 12 (44.44%) Office 365
Communications & Networking
1 13 (48.15%) Wi-Fi
2 12 (44.44%) VoIP
3 8 (29.63%) Internet
4 5 (18.52%) Firewall
4 5 (18.52%) MPLS
Database & Business Intelligence
1 8 (29.63%) SQL Server
1 8 (29.63%) SQL Server 2008
1 8 (29.63%) SQL Server 2012
Development Applications
1 8 (29.63%) SQL Server Management Studio (SSMS)
2 5 (18.52%) Yeoman
Miscellaneous
1 8 (29.63%) iPad
Operating Systems
1 27 (100.00%) Windows
2 21 (77.78%) Windows Server
2 21 (77.78%) Windows Server 2012
3 15 (55.56%) Windows 7
4 14 (51.85%) Windows 8
5 12 (44.44%) Windows Server 2003
6 9 (33.33%) Windows Server 2008
7 8 (29.63%) Apple iOS
7 8 (29.63%) Mac OS X
7 8 (29.63%) Windows 10
8 1 (3.70%) Windows XP
Processes & Methodologies
1 8 (29.63%) ITIL
2 1 (3.70%) Time Management
Programming Languages
1 13 (48.15%) SQL
2 8 (29.63%) C
2 8 (29.63%) Java
Qualifications
1 8 (29.63%) MCSA
1 8 (29.63%) MCSE
1 8 (29.63%) Microsoft Certification
1 8 (29.63%) Security Cleared
System Software
1 15 (55.56%) Active Directory
2 13 (48.15%) VMware Infrastructure
3 12 (44.44%) Hyper-V
Vendors
1 21 (77.78%) Microsoft
2 13 (48.15%) VMware
3 1 (3.70%) Cisco
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £22000 - £26000 per annum + training
Posted: 6 days ago
Sherborne
Spectrum IT
Salary: £20000 - £27000 per annum
Posted: 12 days ago