The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Dorset region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Dorset region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 56 54 57
Rank change year-on-year
-2 +3
Permanent jobs requiring a 2nd Line Support 7 9 1
As % of all permanent IT jobs located in Dorset 1.21% 1.72% 0.21%
As % of the Job Titles category 1.26% 1.74% 0.22%
Number of salaries quoted 4 9 0
Average salary £21,000 £26,000 -
Average salary % change year-on-year
-19.23% -
UK excluding London average salary £24,000 £25,000 £24,000
% change year-on-year
-4.00% +4.16%
Job Titles Category
Dorset
Permanent IT job ads with a match in the
Job Titles category
556 518 450
As % of all permanent IT jobs located in Dorset 96.03% 98.85% 95.54%
Number of salaries quoted 451 455 360
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £25,000 £21,500 £23,000
10% offered a salary of more than £52,500 £47,500 £52,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
2nd Line Support
South West

2nd Line Support
Jobs Demand Trend in Dorset

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Dorset region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Dorset

2nd Line Support
Salary Trend in Dorset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Dorset region.

2nd Line Support Salary Trend in Dorset

2nd Line Support
Job Locations in Dorset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Dorset region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Poole -6 3 £19,000 -19.14%
Dorchester +3 2 - - 1
Bournemouth - 2 £25,500 - 1
2nd Line Support
South West

2nd Line Support
Top 22 Related IT Skills in Dorset

For the 6 months to 18 April 2014, IT jobs across the Dorset region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 5 (71.43%) Microsoft
2 4 (57.14%) Active Directory
3 3 (42.86%) MCSE
3 3 (42.86%) Microsoft Certification
4 2 (28.57%) Windows Server 2008
4 2 (28.57%) NHS
4 2 (28.57%) SharePoint
4 2 (28.57%) Windows
4 2 (28.57%) VMware
5 1 (14.29%) Migration
5 1 (14.29%) Citrix
5 1 (14.29%) Windows XP
5 1 (14.29%) MS Exchange
5 1 (14.29%) DHCP
5 1 (14.29%) TCP/IP
5 1 (14.29%) DNS
5 1 (14.29%) Terminal Server
5 1 (14.29%) Windows Server 2003
5 1 (14.29%) Exchange Server 2010
5 1 (14.29%) Windows 8
5 1 (14.29%) Windows Server 2012
5 1 (14.29%) VMware Infrastructure

2nd Line Support
Top Related IT Skills in Dorset by Category

For the 6 months to 18 April 2014, IT jobs across the Dorset region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) SharePoint
2 1 (14.29%) MS Exchange
2 1 (14.29%) Exchange Server 2010
Communications & Networking
1 1 (14.29%) DHCP
1 1 (14.29%) TCP/IP
1 1 (14.29%) DNS
Miscellaneous
1 2 (28.57%) NHS
Operating Systems
1 2 (28.57%) Windows Server 2008
1 2 (28.57%) Windows
2 1 (14.29%) Windows XP
2 1 (14.29%) Windows Server 2003
2 1 (14.29%) Windows 8
2 1 (14.29%) Windows Server 2012
Processes & Methodologies
1 1 (14.29%) Migration
Qualifications
1 3 (42.86%) MCSE
1 3 (42.86%) Microsoft Certification
System Software
1 4 (57.14%) Active Directory
2 1 (14.29%) Terminal Server
2 1 (14.29%) VMware Infrastructure
Vendors
1 5 (71.43%) Microsoft
2 2 (28.57%) VMware
3 1 (14.29%) Citrix