The statistics below represent IT jobs advertised across the Dorset region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 64 88 86
Rank change year-on-year
+24 -2
Permanent jobs requiring a 2nd Line Support 3 5 3
As % of all permanent IT jobs located in Dorset 0.63% 0.65% 0.44%
As % of the Job Titles category 0.63% 0.66% 0.44%
Number of salaries quoted 3 5 2
Median salary £25,000 £28,000 £20,000
Median salary % change year-on-year
-10.71% +40.00%
90% offered a salary of more than £23,800 £23,040 £18,800
10% offered a salary of more than £25,800 £32,500 £21,200
UK excluding London median salary £25,000 £25,000 £25,000
2nd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Dorset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Dorset
Permanent IT job ads with a match in the
Job Titles category
474 757 680
As % of all permanent IT jobs located in Dorset 99.16% 97.68% 98.98%
Number of salaries quoted 437 566 566
Median salary £37,500 £37,500 £37,500
90% offered a salary of more than £25,000 £22,000 £25,000
10% offered a salary of more than £55,000 £57,500 £52,500
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

2nd Line Support
Jobs Demand Trend in Dorset

The demand trend of job ads across the Dorset region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Dorset

2nd Line Support
Salary Trend in Dorset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Dorset region.

2nd Line Support Salary Trend in Dorset

2nd Line Support
Job Locations in Dorset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Dorset region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bournemouth +16 1 £26,000 -7.14%
Poole - 1 £25,000 -
2nd Line Support
South West

2nd Line Support Skill Set
Top 30 Related IT Skills in Dorset

For the 6 months to 8 December 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Dorset region featuring 2nd Line Support in the job title.

1 23 (100.00%) Windows
2 18 (78.26%) Linux
3 17 (73.91%) Active Directory
4 15 (65.22%) VMware
4 15 (65.22%) VMware Infrastructure
5 14 (60.87%) MS Exchange
6 13 (56.52%) TCP/IP
6 13 (56.52%) VPN
6 13 (56.52%) ITIL
6 13 (56.52%) HP
6 13 (56.52%) Cisco
6 13 (56.52%) SAN
6 13 (56.52%) Firewall
6 13 (56.52%) Veeam
7 12 (52.17%) Data Security
7 12 (52.17%) VLAN
7 12 (52.17%) Network Security
7 12 (52.17%) Brocade
7 12 (52.17%) Tivoli
7 12 (52.17%) Symantec
7 12 (52.17%) Norton AntiVirus
7 12 (52.17%) ICMP
7 12 (52.17%) Telnet
7 12 (52.17%) IBM
7 12 (52.17%) Apache
7 12 (52.17%) EMC
7 12 (52.17%) SQL Server
7 12 (52.17%) IIS
7 12 (52.17%) DNS
7 12 (52.17%) LAN

2nd Line Support Skill Set
Top Related IT Skills in Dorset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (60.87%) MS Exchange
2 12 (52.17%) Apache
2 12 (52.17%) IIS
3 1 (4.35%) IBM Domino
3 1 (4.35%) IBM Notes
Applications
1 2 (8.70%) MS Excel
2 1 (4.35%) MS Office
Business Applications
1 2 (8.70%) Unit4 Business World
Cloud Services
1 2 (8.70%) Office 365
Communications & Networking
1 13 (56.52%) Firewall
1 13 (56.52%) SAN
1 13 (56.52%) TCP/IP
1 13 (56.52%) VPN
2 12 (52.17%) DHCP
2 12 (52.17%) DNS
2 12 (52.17%) HTTP
2 12 (52.17%) ICMP
2 12 (52.17%) LAN
2 12 (52.17%) Network Security
2 12 (52.17%) SMTP
2 12 (52.17%) Telnet
2 12 (52.17%) VLAN
2 12 (52.17%) WAN
3 1 (4.35%) Cisco ASA
3 1 (4.35%) SSL
3 1 (4.35%) Wi-Fi
Database & Business Intelligence
1 12 (52.17%) SQL Server
General
1 11 (47.83%) Finance
2 1 (4.35%) Advertising
2 1 (4.35%) Telecoms
Miscellaneous
1 9 (39.13%) Statistics
2 1 (4.35%) PDA
2 1 (4.35%) Smartphone
Operating Systems
1 23 (100.00%) Windows
2 18 (78.26%) Linux
3 10 (43.48%) Windows Server
4 2 (8.70%) Windows Server 2008
5 1 (4.35%) Windows 10
5 1 (4.35%) Windows 8
5 1 (4.35%) Windows Server 2012
Processes & Methodologies
1 13 (56.52%) ITIL
2 12 (52.17%) Data Security
3 9 (39.13%) Business Continuity
3 9 (39.13%) Disaster Recovery
3 9 (39.13%) Root Cause Analysis
3 9 (39.13%) Security Patching
4 1 (4.35%) Data Protection
4 1 (4.35%) Incident Management
4 1 (4.35%) Line Management
4 1 (4.35%) Service Management
Programming Languages
1 1 (4.35%) PowerShell
Qualifications
1 6 (26.09%) Microsoft Certification
2 5 (21.74%) MCP
2 5 (21.74%) MCTS
3 1 (4.35%) MCSA
3 1 (4.35%) SC Cleared
3 1 (4.35%) Security Cleared
Quality Assurance & Compliance
1 2 (8.70%) SLA
System Software
1 17 (73.91%) Active Directory
2 15 (65.22%) VMware Infrastructure
3 1 (4.35%) Hyper-V
3 1 (4.35%) XenApp
Systems Management
1 12 (52.17%) Norton AntiVirus
1 12 (52.17%) Tivoli
2 1 (4.35%) Backup Exec
2 1 (4.35%) SCCM
Vendors
1 15 (65.22%) VMware
2 13 (56.52%) Cisco
2 13 (56.52%) HP
2 13 (56.52%) Veeam
3 12 (52.17%) Brocade
3 12 (52.17%) EMC
3 12 (52.17%) IBM
3 12 (52.17%) Symantec
4 11 (47.83%) Extreme Networks
5 3 (13.04%) Microsoft
6 2 (8.70%) Citrix
7 1 (4.35%) Lotus
7 1 (4.35%) NetApp
7 1 (4.35%) ServiceNow