The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Dorset region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Customer Engagement
Rank - - 64
Permanent jobs citing Customer Engagement 0 0 9
As % of all permanent IT jobs located in Dorset - - 1.62%
As % of the Processes & Methodologies category - - 1.83%
Number of salaries quoted 0 0 9
Average salary - - £36,000
UK excluding London average salary £50,000 £51,250 £50,000
% change year-on-year
-2.43% +2.50%
Customer Engagement
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Dorset region.

Processes & Methodologies Category
Dorset
Permanent IT job ads with a match in the
Processes & Methodologies category
712 653 493
As % of all permanent IT jobs located in Dorset 85.89% 84.81% 88.67%
Number of salaries quoted 512 579 414
Average salary £40,000 £35,000 £40,000
Average salary % change year-on-year
+14.28% -12.50%
90% offered a salary of more than £27,500 £25,000 £27,500
10% offered a salary of more than £55,000 £52,500 £57,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Customer Engagement
Jobs Demand Trend in Dorset

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Dorset region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Dorset

Customer Engagement
Salary Trend in Dorset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Dorset region.

Customer Engagement Salary Trend in Dorset

Customer Engagement
Top 11 Related IT Skills in Dorset

For the 6 months to 14 February 2016, IT jobs across the Dorset region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 1 (100.00%) SQL Server
1 1 (100.00%) MS Office
1 1 (100.00%) MS Excel
1 1 (100.00%) Microsoft
1 1 (100.00%) Remedy
1 1 (100.00%) Asset Management
1 1 (100.00%) Facilities Management
1 1 (100.00%) CAFM
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared
1 1 (100.00%) Driving Licence

Customer Engagement
Top Related IT Skills in Dorset by Category

For the 6 months to 14 February 2016, IT jobs across the Dorset region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Applications
1 1 (100.00%) MS Excel
1 1 (100.00%) MS Office
Database & Business Intelligence
1 1 (100.00%) SQL Server
Job Titles
1 1 (100.00%) Analyst
1 1 (100.00%) Applications Support
1 1 (100.00%) Applications Support Analyst
1 1 (100.00%) Support Analyst
Miscellaneous
1 1 (100.00%) Driving Licence
Processes & Methodologies
1 1 (100.00%) Asset Management
1 1 (100.00%) CAFM
1 1 (100.00%) Facilities Management
Qualifications
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) Remedy