The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Dorset region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 1 October 2016 with a comparison to the same period over the previous 2 years.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 68 83 74
Rank change year-on-year
+15 -9
Permanent jobs citing Customer Engagement 3 3 2
As % of all permanent IT jobs located in Dorset 0.55% 0.39% 0.27%
As % of the Processes & Methodologies category 0.63% 0.46% 0.33%
Number of salaries quoted 3 3 2
Median salary £37,500 £31,500 £42,500
Median salary % change year-on-year
+19.04% -25.88%
UK excluding London median salary £50,000 £45,000 £51,500
% change year-on-year
+11.11% -12.62%
Customer Engagement
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Dorset region.

Processes & Methodologies Category
Dorset
Permanent IT job ads with a match in the
Processes & Methodologies category
474 655 606
As % of all permanent IT jobs located in Dorset 86.50% 85.18% 82.67%
Number of salaries quoted 409 521 478
Median salary £40,000 £39,000 £40,000
Median salary % change year-on-year
+2.56% -2.50%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in Dorset

The demand trend of job ads across the Dorset region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Dorset

Customer Engagement
Salary Trend in Dorset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Dorset region.

Customer Engagement Salary Trend in Dorset

Customer Engagement
Job Locations in Dorset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Dorset region over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Poole - 3 £37,500 -
Customer Engagement
South West

Customer Engagement
Top 30 Related IT Skills in Dorset

For the 6 months to 1 October 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Dorset region with a requirement for Customer Engagement.

1 7 (70.00%) PRINCE2
1 7 (70.00%) Microsoft
1 7 (70.00%) Project Management
1 7 (70.00%) Agile Software Development
1 7 (70.00%) Presales
2 6 (60.00%) Service Management
3 3 (30.00%) Mentoring
3 3 (30.00%) Exstream
3 3 (30.00%) Finance
3 3 (30.00%) HP
3 3 (30.00%) VB
4 2 (20.00%) Telecoms
4 2 (20.00%) Microsoft Azure
4 2 (20.00%) Banking
4 2 (20.00%) Office 365
5 1 (10.00%) Analytical Skills
5 1 (10.00%) System Integration Testing
5 1 (10.00%) Marketing
5 1 (10.00%) Degree
5 1 (10.00%) User Acceptance Testing
5 1 (10.00%) Unit Testing
5 1 (10.00%) Kanban
5 1 (10.00%) Migration
5 1 (10.00%) Scrum
5 1 (10.00%) MS Project
5 1 (10.00%) XML
5 1 (10.00%) ITIL
5 1 (10.00%) MS Excel
5 1 (10.00%) SharePoint
5 1 (10.00%) SMS

Customer Engagement
Top Related IT Skills in Dorset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) SharePoint
Applications
1 1 (10.00%) MS Excel
1 1 (10.00%) MS Project
Business Applications
1 3 (30.00%) Exstream
Cloud Services
1 2 (20.00%) Microsoft Azure
1 2 (20.00%) Office 365
Communications & Networking
1 1 (10.00%) SMS
General
1 3 (30.00%) Finance
2 2 (20.00%) Banking
2 2 (20.00%) Telecoms
3 1 (10.00%) Marketing
Job Titles
1 6 (60.00%) Project Manager
1 6 (60.00%) Technical Manager
2 5 (50.00%) IT Manager
2 5 (50.00%) IT Project Manager
2 5 (50.00%) IT Technical Manager
2 5 (50.00%) Technical Project Manager
3 3 (30.00%) Developer
4 1 (10.00%) Office 365 Manager
4 1 (10.00%) Service Manager
4 1 (10.00%) Technical Services Manager
Libraries, Frameworks & Software Standards
1 1 (10.00%) XML
Miscellaneous
1 1 (10.00%) Analytical Skills
Processes & Methodologies
1 7 (70.00%) Agile Software Development
1 7 (70.00%) Presales
1 7 (70.00%) PRINCE2
1 7 (70.00%) Project Management
2 6 (60.00%) Service Management
3 3 (30.00%) Mentoring
4 1 (10.00%) ITIL
4 1 (10.00%) Kanban
4 1 (10.00%) Migration
4 1 (10.00%) Scrum
4 1 (10.00%) System Integration Testing
4 1 (10.00%) Unit Testing
4 1 (10.00%) User Acceptance Testing
Programming Languages
1 3 (30.00%) VB
Qualifications
1 1 (10.00%) Degree
1 1 (10.00%) ITIL Certification
1 1 (10.00%) PMP
Vendors
1 7 (70.00%) Microsoft
2 3 (30.00%) HP