The statistics below represent IT jobs advertised across the Dudley region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 8 20 -
Rank change year-on-year
+12 -
Permanent jobs requiring a Service Desk Analyst 2 2 0
As % of all permanent IT jobs located in Dudley 8.00% 4.44% -
As % of the Job Titles category 8.00% 4.44% -
Number of salaries quoted 2 2 0
Median salary £26,500 £16,000 -
Median salary % change year-on-year
+65.62% -
UK excluding London median salary £22,000 £21,750 £21,000
% change year-on-year
+1.14% +3.57%
Service Desk Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Dudley region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Dudley
Permanent IT job ads with a match in the
Job Titles category
25 45 35
As % of all permanent IT jobs located in Dudley 100.00% 100.00% 100.00%
Number of salaries quoted 23 42 33
Median salary £26,500 £27,500 £35,000
Median salary % change year-on-year
-3.63% -21.42%
90% offered a salary of more than £20,500 £26,000 £19,499
10% offered a salary of more than £40,000 £47,500 £42,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Dudley

The demand trend of job ads across the Dudley region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Dudley

Service Desk Analyst
Salary Trend in Dudley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Dudley region.

Service Desk Analyst Salary Trend in Dudley

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Dudley

For the 6 months to 3 May 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Dudley region featuring Service Desk Analyst in the job title.

1 10 (90.91%) Windows
1 10 (90.91%) Microsoft
2 9 (81.82%) Linux
2 9 (81.82%) ITIL
3 6 (54.55%) Unix
3 6 (54.55%) SLA
3 6 (54.55%) SOA
3 6 (54.55%) LAN
3 6 (54.55%) WLAN
3 6 (54.55%) Service Management
3 6 (54.55%) Service Delivery
3 6 (54.55%) Firewall
3 6 (54.55%) ITSM
3 6 (54.55%) A+ Certification
3 6 (54.55%) SAN
3 6 (54.55%) Mac OS X
3 6 (54.55%) MVS
3 6 (54.55%) Middleware
3 6 (54.55%) Wi-Fi
3 6 (54.55%) Economics
3 6 (54.55%) Incident Management
3 6 (54.55%) Marketing
3 6 (54.55%) Load Balancing
3 6 (54.55%) Private Cloud
4 5 (45.45%) Microsoft Certification
4 5 (45.45%) MCP
5 4 (36.36%) Management Information System
6 3 (27.27%) VPN
6 3 (27.27%) Workflow
6 3 (27.27%) MS Excel

Service Desk Analyst Skill Set
Top Related IT Skills in Dudley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (9.09%) MS Exchange
Applications
1 3 (27.27%) MS Excel
2 1 (9.09%) MS Office
Cloud Services
1 1 (9.09%) Office 365
Communications & Networking
1 6 (54.55%) Firewall
1 6 (54.55%) LAN
1 6 (54.55%) SAN
1 6 (54.55%) Wi-Fi
1 6 (54.55%) WLAN
2 3 (27.27%) Remote Desktop
2 3 (27.27%) VPN
3 1 (9.09%) WAN
Database & Business Intelligence
1 3 (27.27%) Data Mining
General
1 6 (54.55%) Marketing
Libraries, Frameworks & Software Standards
1 6 (54.55%) Middleware
Miscellaneous
1 6 (54.55%) Economics
1 6 (54.55%) Private Cloud
2 4 (36.36%) Management Information System
Operating Systems
1 10 (90.91%) Windows
2 9 (81.82%) Linux
3 6 (54.55%) Mac OS X
3 6 (54.55%) MVS
3 6 (54.55%) Unix
4 1 (9.09%) Windows 8
4 1 (9.09%) Windows XP
Processes & Methodologies
1 9 (81.82%) ITIL
2 6 (54.55%) Incident Management
2 6 (54.55%) ITSM
2 6 (54.55%) Load Balancing
2 6 (54.55%) Service Delivery
2 6 (54.55%) Service Management
2 6 (54.55%) SOA
3 3 (27.27%) Coaching
3 3 (27.27%) Performance Management
3 3 (27.27%) Risk Analysis
3 3 (27.27%) Workflow
4 1 (9.09%) Stakeholder Management
Qualifications
1 6 (54.55%) A+ Certification
2 5 (45.45%) MCP
2 5 (45.45%) Microsoft Certification
Quality Assurance & Compliance
1 6 (54.55%) SLA
System Software
1 2 (18.18%) Active Directory
2 1 (9.09%) VMware Infrastructure
Vendors
1 10 (90.91%) Microsoft
2 1 (9.09%) Cisco
2 1 (9.09%) Citrix
2 1 (9.09%) VMware