The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Dudley region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Dudley region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank - 4 -
Permanent jobs requiring a Service Desk Analyst 0 5 0
As % of all permanent IT jobs located in Dudley - 20.83% -
As % of the Job Titles category - 22.73% -
Number of salaries quoted 0 5 0
Average salary - £18,000 -
UK excluding London average salary £21,000 £21,000 £22,000
% change year-on-year
- -4.54%
Job Titles Category
Dudley
Permanent IT job ads with a match in the
Job Titles category
29 22 60
As % of all permanent IT jobs located in Dudley 100.00% 91.67% 93.75%
Number of salaries quoted 27 21 55
Average salary £35,000 £18,000 £30,000
Average salary % change year-on-year
+94.44% -40.00%
90% offered a salary of more than £19,499 £17,500 £20,000
10% offered a salary of more than £45,000 £50,000 £46,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Service Desk Analyst
West Midlands

Service Desk Analyst
Jobs Demand Trend in Dudley

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Dudley region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Dudley

Service Desk Analyst
Salary Trend in Dudley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Dudley region.

Service Desk Analyst Salary Trend in Dudley

Service Desk Analyst
Top 12 Related IT Skills in Dudley

For the 6 months to 18 April 2014, IT jobs across the Dudley region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) Linux
1 1 (100.00%) MCSA
1 1 (100.00%) MS Excel
1 1 (100.00%) VPN
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) A+ Certification
1 1 (100.00%) Management Information System
1 1 (100.00%) Risk Analysis
1 1 (100.00%) Time Management

Service Desk Analyst
Top Related IT Skills in Dudley by Category

For the 6 months to 18 April 2014, IT jobs across the Dudley region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 1 (100.00%) MS Excel
Communications & Networking
1 1 (100.00%) VPN
Miscellaneous
1 1 (100.00%) Management Information System
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Linux
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Risk Analysis
1 1 (100.00%) Time Management
Qualifications
1 1 (100.00%) MCSA
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) A+ Certification
Vendors
1 1 (100.00%) Microsoft